Information available from Woodsend Medical Centre providing medical services under contract to the NHS) under the Freedom of Information Act model publication scheme Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service. Information to be published How the information Cost can be obtained (eg hard copy, website) Class1 - Who we are and what we do This publication scheme is a complete guide to the information routinely made available to the public by Woodsend Medical Centre. It is a description of the information about the practice know as Woodsend Medical Centre and the General Practitioners that work there which is available to the public. It will be reviewed at regular intervals and we will monitor its effectiveness. This NHS practice is part of the Northamptonshire Teaching PCT and provides services for patients living within the boundaries of Corby and surrounding villages. It supplies services in accordance with a PMS contract held with Northamptonshire Teaching PCT Doctors in the practice Dr M A Khalid Dr C R Appleton Dr M Rajkumar Dr M Ruparelia Dr M Dell (salaried GP) Dr S Waspe ( salaried GP) We are also a training practice and therefore you may be seen by a GP registrar. Contact details for the practice Practice Manager, Woodsend Medical Centre. School Place, Corby. Northants. NN18 0QP Tel. 0844 499 6944 Fax 01536 446918 Web page. www.woodsendmedicalcentre.nhs.uk email email@example.com Opening hours 8.00 a.m. to 6.30 p.m. Monday, Tuesday, Thursday and Friday. 7.00 a.m. – 6.30 p.m. Wednesday 08.15 a.m. – 11.30 a.m. Saturday. Other staffing details The names of the GPs at this practice are listed in the introduction to this publication scheme. The practice also employs: Practice Manager Administrative staff Practice nurses HCA Counsellor. How much does is cost. Some information is available at no cost but for some things there may be a charge. The charges will vary according to how the information is made available. a. Via the practice website – free of charge, although any charges for your Internet Service Provider (ISP) and personal printing costs would have to be met by the individual not the practice. For those without internet access, a single print-out of the website would be available by post from the Practice Manager or by personal application at Woodsend Medical Centre at a cost of 35p per A4 sheet. However, requests for multiple printouts or for archived copies of documents, which are no longer accessible or available on the web, may attract a charge for retrieval, photocopying postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisations web sites. b. Leaflets and brochures – free of charge on, for example, services we offer to the public, and these are freely available in reception. c. Email will be free of charge unless it says otherwise. How the information is made available. The information within each Class is downloadable from the practice website or available in hard copy from Woodsend Medical Centre. Feedback if you have any questions, comments or complaints about the operation of the Publication Scheme, or how we deal with your request for information from the Scheme, please write to :- The Practice Manager, Woodsend Medical Centre, School Place, Corby Northants. NN18 0QP Some information will be withheld including personal, confidential information about individuals which is protected by the Data Protection Act 1998. Patients are entitled to access their clinical records or any other personal information held about them - please ask at reception about the process for accessing information. Class 2 – What we spend and how we spend it Woodsend Medical Centre receives money from Northamptonshire Teaching PCT in accordance with its contract in exchange for services provided to Upon written request to the patients. Practice Manager. Total cost to the PCT/LHB/HSSB of our contracted services. Upon written request to the Practice Manager. NHS income is audited in several ways using software such as QMAS and MIQUEST and there are annual inspections by the PCT. Class 3 – What our priorities are and how we are doing (Strategies and plans, performance indicators, audits, inspections and reviews) The practice has taken the feedback from the GP surveys and as a result we now open for extended hours. May 2009 – we will be changing computer systems to enable internet booking of appointments. We are currently heavily involved in the development and provision of out patient’s services which could replace patient visits to the local hospital. Class 4 – How we make decisions We have weekly practice meetings which are attended by all doctors and a representative of the nursing staff, also the Practice and Assistant Practice Managers and the Reception supervisor. We hold weekly clinical meetings with the nursing staff and one doctor. We meet with the local prescribing team. We meet with our district nursing team. Our doctors attend GP forums We attend locality and county wide commissioning meetings. Minutes of meetings are recorded and details of decision taken affecting the provision of NHS services are available from the practice manager. Records of decisions made in the practice affecting the provision of NHS Upon written request to the services Practice Manager. Class 5 – Our policies and procedures Policies and procedures about the employment of staff Available from the Practice Internal instructions to staff and policies relating to the delivery of services Manager. Equality and diversity policy Health and safety policy Complaints procedures (including those covering requests for information and operating the publication scheme) Records management policies (records retention, destruction and archive) Data protection policies Policies and procedures for handling requests for information Patients’ charter Class 6 – Lists and Registers Any publicly available register or list (if any are held this should be publicised; in most None held. circumstances existing access provisions will suffice) Class 7 – The services we offer Details available in the Practice leaflet or on the practice web site. www.woodsendmedicalcentre.nhs.uk The services provided under contract to the NHS A full range of medical services Childhood immunisation and vaccination Cervical cytology Child health surveillance Contraceptive services Travel advice and vaccinations (please note some holiday vaccination incur a fee). Disease management clinics District nursing services Maternity medical services Minor surgery services Phlebotomy Ecg New patient health assessment. Charges for any of these services Travel vaccinations will attract and extra fee. Information leaflets As well as the Practice Leaflet there are a large amount of leaflets available in the surgery covering a wide range of health and social issues. Please ask at reception if you cannot find what you want. Out of hours arrangements The practice is covered out of hours by NENEDOC during all times of closure the contact number is 01536 522955. if you contact the surgery out of hours you will be directed to press one on the automated answering service which will then transfer you directly to the out of hours service without having to redial.
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