Claim form for Veterinary fees, Death, Permanent loss of

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							                                                            Claim form for Veterinary fees,                                                                           Contacting Petplan Equine

                                                            Death, Permanent loss of use                                                                              If you have any questions, call:



                                                                                                                                     For Petplan Equine use only       &�1300 791 311
                                                                                                                                                                                              www.petplan.com.au

                                                                     You can use this form to claim for
                                                                     up to two separate illnesses or injuries.

 1       About you                                                                                                                                                    IMPORTANT NOTES
                                                                                                                                                                      • Administer
Your name                                                                                                                                                             • Goulburn Valley Insurance Brokers
                                                                                                                                 Please tick here if this is new        administer the policy on behalf of
Your address and postcode                                                                                                        and different to the address
                                                                                                                                 on your certi?cate of insurance.      Farmers Mutual Insurance plc
                                                                                                                                                                       who underwrites the policy
                                                                                                                          If you are GST rated please supply          • If claim is being faxed please
                                                                                                                          your GST number.
                                                                                                                                                                            retain all the original copies
                                  Daytime phone number
                                                                                                                                                                            of claim form and receipts

                                  e-mail address                                                                                                                      • Please include all required
                                                                                                                                                                            documentation - see note
Your policy number
                                                                                                                                                                            in column below for
                                                                                                                                                                            further details

 2       About your horse                                                                                                                                             • Please use one claim
                                                                                                                                                                            form per animal
Your horse's name                                                                                                         Age
                                                                                                                                                                      • CLAIMS RECEIVED THAT
Colour                                                                                                                    Height                                           ARE INCOMPLETE OR
                                                                                                                                                                            MISSING INFORMATION
Sex                                   Stallion / Colt                 Mare / Filly                       Gelding
                                                                                                                                                                            WILL BE RETURNED

Are you the only owner                                                                                                                                                      TO YOU
                                      Yes                             No           Tell us who else shares ownership on a separate sheet
of the horse?
                                                                                                                                                                      • Please send the
Have you any other insurance          No                              Yes          Tell us the details on a separate sheet
for this horse?                                                                                                                                                             completed form to :

Was anyone else responsible for                                                                                                                                               Petplan Equine
                                      No                              Yes          Tell us the details on a separate sheet
your horse when it was injured                                                                                                                                                 28 Garden Drive
or became ill?
                                                                                                                                                                               Tullamarine
Name and address of your usual    Name                                                                                                                                         Victoria
veterinary practice
                                  Address
                                                                                                                                                                               3043
                                                                                                                          Tel No.
                                                                                                                                                                            or fax: (03) 9339 3355


 3       About your claim                                                                                                                                             You will need to enclose
                                                                                                                                                                      the following documents
What are you claiming for?
                                                                                                                                                                      with your claim form
                                                   Have you claimed for                                                                                               These need to be the
Vets fees                             Yes          this condition before?
                                                                                         No            Continue to complete claim form
                                                                                                                                                                      original documents
                                                                                         Yes           Claim ref. no.
                                                                                                                                                                      Vets fees
                                                                                                       If you claimed for this illness or injury before please tell
                                                                                                       us the claim number and go to section 4
                                                                                                                                                                                Veterinary invoice(s)
Permanent loss of use                 Yes

                                                                                                                                                                                Invoice(s) for any
Death / Humane destruction            Yes          When was the horse destroyed or when did it die?                          date
                                                                                                                                                                                alternative treatment /

                                                                                                                             time                       am / pm                 corrective shoeing


Disposal costs                        Yes                                                                                                                             Permanent loss of use

                                                                                                                                                                                Vets clinical history report
Give details of the injury                                                                                                   Please give precise details of the
                                                                                                                             part of the body affected and
or illness                                                                                                                   attach a separate sheet if you                     Evidence of ownership
                                                                                                                             need more space

                                                                                                                                                                      Death
What was the horse being used
for at the time?                                                                                                                                                                Post mortem report
Where did the injury happen                                                                                                                                                     (Unless we tell you this
or the horse first become ill?
                                                                                                                                                                                is not required).
                                                                                                                             If there was a delay of more than
When did this happen?             time                    am / pm           date                                             24 hours before the vet attended                   Disposal receipt
                                                                                                                             please advise the reasons behind
                                                                                                                             this on a separate sheet of paper
When was the vet first called?    time                    am / pm           date                                                                                                Evidence of ownership

Are you claiming for the cost                                                      If YES, how much does your                                                                   Vets clinical history report
                                      No                              Yes          shoeing normally cost?
                                                                                                                             $                             per set
of correct shoeing?

 NOW PASS THIS FORM TO YOUR VET AND ASK THEM TO COMPLETE SECTIONS 4 - 7 AND RETURN THE FORM TO YOU
                 ON RECEIPT OF THE RETURNED FORM PLEASE COMPLETE SECTION 8 AND SEND THE FORM TO PETPLAN EQUINE
 4       About the injury or illness (for the vet fill in)

Did the horse die due                                         Yes                                   No                                   A post mortem must be carried out unless we have advised this is not required
to this injury or illness?
Was the horse euthanised                                      Yes                                   No
due to the injury or illness?
Did the horse's condition meet                                Yes                                   No
the guidelines set by AVA for
immediate destruction?


                                                      Illness or injury 1                                                                                   Illness or injury 2
Diagnosis of the
illness or injury
Or give the clinical signs if you
have not yet made a diagnosis.

Please indicate the exact areas affected.


                                                      If any illness, injury or clinical signs are related, please use a single column                      If any illness, injury or clinical signs are related, please use a single column


Have you sent us a claim for                                  Yes                                   No or don't know                                                Yes                                   No or don't know
this illness or injury before?
                                                           go to section 5                                                                                      go to section 5


When did this illness                                    date                                                                                                 date
or injury first begin?
(as noted by you, by the client
or on the horse's record)                                Details                                                                                              Details
If the horse has been seen
before for:
• this illness or injury;
• any similar or related
    illness or injury; or
• any similar or related
    clinical signs;                                   Is the illness or injury being claimed
                                                                                                                    Yes                          No         Is the illness or injury being claimed
                                                                                                                                                                                                                          Yes                          No
                                                       for related to this history?                                                                         for related to this history?
        please give us the history with dates
Is the illness or injury likely                               Yes                                   No                                                              Yes                                   No
to need further treatment?

 5       Alternative treatment (for the vet to fill in)

Did you recommend any                                         No                                    Yes                   If YES please detail
                                                                                                                                                                    No                                    Yes                   If YES please detail
alternative treatment?                                                                                                    treatment recommended                                                                                 treatment recommended

If the horse requires remedial farriery
please advise how many feet this is for                  Details                                                                                              Details




 6       Treatment & fees (for the vet to fill in)

First and last date of treatment                         First                                              last                                              First                                               last
being claimed for
                                                                   Please attach detailed invoices listing dates, treatment                                         Please attach detailed invoices listing dates, treatment
                                                                   and medication for each illness or injury                                                        and medication for each illness or injury


 7      Declaration (for the vet or a person authorised by the vet to fill in & sign)

I have checked the information                        Signature                                                                                               Practice stamp
on this claim form and as far
as I know it is correct
The fees I have charged are
                                                         X
no higher than my normal fees
                                                         date

                                                      Is your practice a Petplan preferred
                                                      practice?
                                                       this may helps us deal with the claim quicker

 8       Declaration (for you to fill in & sign after your vet has completed sections 4 - 7)

I claim for the cost of                                                            Veterinary practice                                                                           Other
                                                              Myself
treatment covered by my                                                            (named opposite)                                                                              (named above)
policy and agree that you                             Your signature                                                                                        Your signature
will make any payment                                 if there are two policyholders shown on certifcate of insurance each one must sign                    if there are two policyholders shown on certifcate of insurance each one must sign
to the person or practice
indicated opposite
                                                         X                                                                                                    X
                                                         date                                                                                                 date

                                            Petplan Equine is a registered Trade Mark, Products sold under this Trade Mark in Australia are sold exclusively by Goulburn Valley Ins Brokers under licence to Petplan UK
                                            Limited.
                                            Goulburn Valley Ins Brokers (ABN 64 069 468 542) is authorised and regulated by the Australian Financial Services Licence Registeration Number 245663.
15/07

						
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