Emergency Response Plan
This Emergency Response Plan can be distributed to the employees of a company
informing them of what they must do in case of an emergency. Customize the types of
emergencies this plan will cover, the types of responses permitted, the type of company,
and much more. Emergencies can happen unexpectedly and companies should
adequately prepare employees for any occurrence. This plan is ideal for small
businesses or other entities that want to ensure employees are well-prepared in
Emergency Response Plan
Effective Date: __________________ [Instructions: Insert the date of this Plan]
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1. Response Plan Objective
__________________ [Instructions: Insert the Company’s name] (hereinafter referred to as
the “Company”) has provided this Emergency Response Plan (hereinafter referred to as the
“Plan”) on __________________ [Instructions: Insert the date of this Plan] to clearly define
the process to be followed in the event of an emergency situation occurring at the workplace.
The procedures in this Plan should not be regarded as rigid but rather as flexible guidelines to be
used to address any unanticipated emergencies.
This Plan will be used by the staff as a “living document” to set out the following;
1. The potential emergencies that is applicable to this Plan.
2. The written procedures developed in response to the potential emergencies.
3. The staff members responsible for particular actions in an emergency situation.
4. The ongoing education and training proposed as part of the overall strategy.
2. Workplace Description
This Plan shall apply to the Company’s primary business address located at
_______________________________________. [Instructions: Insert the Company’s
The Company’s workplace can be best described as
________________________________________. [Instructions: Insert a description of
The Company’s operating hours are ____________________________. [Instructions:
Insert the Company’s operating hours[
The Company’s employees do the following at the Company’s workplace:
_______________________________________. [Instructions: Insert a brief
description of what the employees do at the workplace]
This Plan applies to the following emergency event scenarios:
General Medical Emergency
Critical Medical Emergency
Fire or Explosion
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Hazardous Material Spill
Acts of War
[Instructions: Add or remove emergencies above that this Plan will apply to]
3.1 Response Actions
The above-mentioned threats may require one or more of the following responses:
Evacuation of the area
Containment of threat
First aid treatment
Stop all work
Shutdown computers and electrical equipment (if practical)
Proceed to nearest exit
Do not collect personal items
Do not run
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[Instructions: Add or remove proper emergency responses above]
4. Emergency Preparation and Training
All personnel normally working in any of the areas identified through this Plan shall be trained in the
following emergency management information:
The general information contained within this Plan.
The key personnel roles and responsibilities.
Emergency exit locations and paths.
Assembly point locations.
Firefighting equipment locations.
The written procedures applicable to this building for the emergency evacuation.
All staff will be asked, at the completion of the training, to sign a statement advising that they have read
the emergency evacuation procedures, understood the emergency evacuation procedures, had any
questions they had answered adequately by management, and understand their responsibilities and role, in
the event of an emergency.
5. Emergency Response
The objective of this Plan is to:
Decrease the level of risk to life and property.
Control an incident, and minimize its effect.
Provide the basis for training people who may be involved in a workplace emergency.
Management will take the following issues into consideration when determining if and when to evacuate:
The severity of the incident;
The likelihood of escalation;
The incident becoming uncontrollable beyond the resources available.
The generic process of evacuation is as follows:
Reason for evacuation.
Appropriate management assesses the situation.
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Notification given to employees and consumers to evacuate the building.
Staff to render assistance as required, under direction of management.
Emergency services and 911 notified of the emergency.
Staff to ensure the building is vacated (public areas, toilets, etc).
Wait for emergency services to arrive and assess the situation.
7. Fire and Explosion
Should you discover smoke or fire;
Assess the situation and the potential for evacuation.
Remove anyone in the immediate vicinity, if it is safe to do so.
If trained in the use of fire extinguishers, and if the fire or smoke can be safely contained, attempt
to extinguish the fire.
Management will assess the situation, and commence evacuation if deemed necessary.
Notify all consumers to leave the building calmly and assemble at evacuation points.
Notify other employees to evacuate the area.
Notify emergency services via 911.
If trained in the use of fire extinguishers, management may attempt to extinguish the fire, with the
assistance of other staff under his or her direction, only if it is deemed safe to do so.
Employees shall ensure that all consumers are safely evacuated towards the assembly points.
Employees shall wait for police, firefighters, or paramedics to arrive and assess the situation.
Employees shall wait for the “ok” from police, firefighters, or paramedics before re-entering the
If safe to do so, consumers may re-enter the building. If not, ensure no consumers re-enter the
Should any personal belongings of employees or consumers be inside the building, (after the “ok”
from police, firefighters, or paramedics has been given) re-enter the building and obtain personal
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8. Location of Fire Fighting Equipment
Fire Extinguishers will be located at ____________________. [Instructions: Insert where
fire extinguishers will be kept at the workplace]
Fire Blankets shall be kept at __________________. [Instructions: Insert where fire
blankets will be kept at the workplace]
Hose Reels will be located at __________________. [Instructions: Insert where hose
reels will be kept at the workplace]
9. Medical Emergency
Should a medical emergency occur, such as a heart attack, stroke, epileptic seizure, burns etc;
Management should assess the situation and if they do not have first aid training, immediately
notify police, firefighters, or paramedics.
Notify emergency services via 911, and request an ambulance.
Apply first aid as trained.
An employee may meet paramedics outside the workplace, and take them to the medical
At least one employee is to remain with the injured person until paramedics personnel arrive and
take control of the incident.
Complete an incident/accident report form.
10. Hazardous Material Spill/Leak
Hazardous Substances stored on site, or that may come onto site for periods of time, consist o the
Fuel (cars and service vehicles)
The procedure to be carried out must be as follows;
The employee that finds such a spill, or is notified by of such a spill is to notify management.
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At the direction of management, evacuate the building, if the nature of the spill warrants such an
Identify the source and amount of any released materials and section off the area such that the
public can’t gain entry.
Evacuate part or all of the building.
Stop any further spills.
Turn off electrical equipment/gas within the area of the spill.
Soak up material using mop or similar and contain spilled material for disposal to an
appropriate landfill facility.
Management will complete an incident report.
11. Bomb Threat
Record nature of threat, and as many details as possible about the person making the threat that
may assist the police in identifying them.
Evacuate the workplace as per the procedures above.
Call 911 and ask for police assistance.
Should the police request a search of the premises, management can approve the search of the
Any suspicious packages are to be reported to the police, and not disturbed.
When the area is considered safe to enter, and the police state it is safe to do so, employees may
re-enter the building.
Important issues to remember when dealing with a bomb threat;
If the person making the threat is calling on the phone, keep then on the telephone as long as
Let the caller speak and attempt to record as much detail as possible.
[REMAINDER OF PAGE LEFT INTENTIONALLY BLANK]
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12. Emergency Procedure Flowchart
Assess the situation/risk.
Check for hazards/dangers.
If by yourself when assessing Two or more staff when
situation assessing situation
Attempt to get help by: One staff member should
Whistle Blasts, Assistance respond to the emergency,
from a Bystander. with the other staff member
Provide EAR, CPR, summonsing help. Provide
Emergency care as required. EAR, CPR, Emergency Care.
Emergency Authorities Arrive
Act on instructions of
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