13358 Garden Grove, Houston, TX 77082 • (832) 212-0111 • basim@mousilli.com
SUMMARY
Career Objective Seeking a business consulting career in the Energy and Utilities industries, helping clients achieve competitive advantage by coupling business strategy with feasible IT solutions. Personal Statement I am an extremely driven individual who is positive, consistent, and goaloriented. I am a restless strategist devoted to process improvement. I thrive on new challenges every day.
Top 5 Strengths 1. Business Process Design 2. Supply Chain Management 3. Enterprise Implementations 4. Requirements Definition 5. Training Design and Delivery
EXPERIENCE
Halliburton – IT Learning Foundation Project Organizational Design Consultant Accenture Consulting Contract Jul 2006 – Present
Established the framework, strategy, governance, processes, and standards for the new IT end user training group Enhanced end user competency level by 300% after Middle East and Latin America job-based pilot deployments Created strategy, objectives, metrics, and roles & responsibilities for long-term resources supporting the initiative Integrated training with HR promotion management processes to achieve core workforce learning objectives Instituted a self-service knowledge management portal and began consolidating 20,000+ files under 1 taxonomy Reduced Help Desk call volume by 10% by suggesting process to flag recommended training at the call ticket level
Kellogg Brown & Root – Maximo Supply Chain Project Training Lead, Systems Analyst
Accenture Consulting Contract Sep 2005 – Jul 2006
Implemented Maximo, a supply chain solution to manage Assets, RFQs, Requisitioning, POs, and Receiving Facilitated workshops to help make decisions around system customizations needed to fit KBR business practices Investigated and highlighted Item Master data deficiencies while suggesting strategies and solutions to mitigate Developed the following blended training materials: CBTs, presentations, desktop references, and system manuals Led 8 developers in the building and deployment of 49 training courses targeted to 2,000 users in 15 countries Enabled KBR to be SOX-compliant by delivering ability to audit training certificates, transcripts, and user statistics
ChevronTexaco – Global Order Fulfillment Project Business Analyst
Accenture Consulting Contract May 2005 – Sep 2005
Modeled a complete formula solution for forecasting and delivering fuel to downstream stations in South Africa Developed database solution that calculated fuel sales to the precision of seconds, based on consumption trends Modified existing paper-based business process to incorporate this new forecasting system into daily operations Deployed and applied customizations to the application based on client review and growing specifications
Blockbuster.com – Online Fulfill From Store Project Quality Assurance Tester
Accenture Consulting Contract Feb 2005 – May 2005
Prepared quality assurance test plans for new Blockbuster online system to compete with NetFlix Executed all phases of testing, including Functional, Integration, Performance, and User Acceptance Testing Discovered and documented application defects while coordinating with Indian offshore team for resolution Chosen by manager to lead team of analysts and was tasked with prioritizing daily issues, goals, and expectations Created deployment plans to ensure Blockbuster stores, employees, and hardware were ready for Go-Live
Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 • basim@mousilli.com
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Sunoco – SAP NetWeaver Portal Project Web Programmer
Accenture Consulting Contract Oct 2004 – Feb 2005
Developed web applications for SAP NetWeaver portal, including forms, database modifications, and reports Learned the fundamentals of database design, maintenance, automation, and security/permissions settings Created final project documentation and process flow diagrams to demonstrate system and business functionality
ExxonMobil – Global Help Desk Technical Support Agent
Winter Apprenticeship Program Sep 2003 – Jun 2004
Administered first-level technical support to customers around the world, including offshore rig support Informed customers on a regular and timely basis of their problem's status, priority, and expected resolution time Invented a tool to streamline the manual ticket process, reducing call volume and increasing operational efficiency
Shell Oil – Internal IT Dashboard Project Application Developer
Summer Internship Program May 2003 – Aug 2003
Assisted in the debugging of an online application and helped bring the shared development effort to completion Gained exposure to a mini yet full life-cycle project from development and testing to deployment and training Created user and technical documentation to capture knowledge of system for end-users and future developers
LEADERSHIP
MIS Honor Society – President Mu Iota Sigma University Organization Spring 2002
Led the Management Information Systems Honor Society to help prepare colleagues for the business/IT world Hosted private symposiums, inviting companies to campus such as Anadarko, Dell, IBM, ExxonMobil, and Shell Established a new mentor/mentee networking program by connecting student body with experienced alumni Created volunteer opportunities for students to donate time to assist non-profits in exchange for membership points
Astrapod Design – Founding Owner Project Manager, Web Designer May 2002 – Jul 2006
Established web design and marketing consulting firm targeting small and growing businesses in the Houston area Assessed client systems and processes, suggesting practical yet cost-effective small-business solutions Provided technical/organizational feasibility insight in preparation for small-scale software implementations Designed prototypes, proposals, and execution plans and sold work to clients while learning IT skills in college Supervised technical development while communicating client needs to hired designers and developers Owned complete stewardship of a small business shop, gaining valuable technical acumen and business experience
EDUCATION
University of Houston – Management Information Systems Bachelor of Business Administration
Business Coursework: Systems Analysis and Design Operations Management Business Systems Consulting I & II
3.41 / 4.00 Grade Point Average Sep 2000 – Aug 2004
Technical Coursework: Network & Security Infrastructure Database Management Systems Transaction Processing Systems I & II
Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 • basim@mousilli.com
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TRAINING
Core Analyst School – Business Consulting Fundamentals Accenture Required Training
Week 1: Assessing Client Issues & Value Drivers Conducting Requirements Gathering Sessions Validating and Prioritizing Requirements
Engagement Readiness Training Aug 2005
Week 2: Business Process Design Fundamentals Packaged Software Fit/Gap Analysis Creating Report Designs, Evaluating Interface
SAP MM Training – Supply Chain Management Accenture Bootcamp Training
Basic Transactions: Material and Vendor Master Records Processing Purchase Requisitions Processing Purchase Orders
mySAP Materials Management Module Dec 2005
Complex Transactions: Returns and Cancellations, Stock Transfers Tolerance Levels, Reorder Point Planning Contracts, Scheduling Agreements Maintenance
Maximo Enterprise Training – Supply Chain Management KBR Project Training
Work Order Management: Work Order Tracking Work Assignment Job, Route, Safety Planning Procurement Management: Storeroom Issues, Transfers Material Requisitions Requests for Quotation
All Training Modules May 2006
Order Fulfillment: Expediting Orders Receiving Materials Invoice Management
SKILLS
Business Skills 1. Project Assessment Feasibility Assessments Fit/Gap Analysis RFP/Proposal Drafting
4. Infrastructure Admin Environment Preparation Systems Configuration Workforce Automation 2. Requirements Analysis Requirements Gathering Design Specifications Business Process Design 5. Quality Assurance Integration Testing User Acceptance Testing Defect Management 3. Technical Development Web Development Database Administration Software Customization 6. Project Deployment Operational Readiness Change Management End User Training
Technical Skills HTML/JavaScript ASP/Visual Basic SQL Server 2000
Enterprise Software Skills SAP Materials Management SAP NetWeaver Portal Mercury Test Director
Language Skills Arabic (Oral/Written) English (Oral/Written) Spanish (Oral/Written)
DISTINCTIONS
National Dean’s List 2003 Recognition (Academic Excellence) Microsoft Network 1st Place (Division Sales Award) NASA Johnson Space Center 2nd Place (MSE Engineering Competition) National Forensic League Blue Sapphire Key (Speech & Debate)
Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 • basim@mousilli.com
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