Blockbuster Online Application by CrisLapuz

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									             13358 Garden Grove, Houston, TX 77082 • (832) 212-0111 •

Career Objective                          Personal Statement                          Top 5 Strengths
Seeking a business consulting career      I am an extremely driven individual         1. Business Process Design
in the Energy and Utilities industries,   who is positive, consistent, and goal-      2. Supply Chain Management
helping clients achieve competitive       oriented. I am a restless strategist        3. Enterprise Implementations
advantage by coupling business            devoted to process improvement. I           4. Requirements Definition
strategy with feasible IT solutions.      thrive on new challenges every day.         5. Training Design and Delivery

Halliburton – IT Learning Foundation Project                                                  Accenture Consulting Contract
Organizational Design Consultant                                                                      Jul 2006 – Present
        Established the framework, strategy, governance, processes, and standards for the new IT end user training group
        Enhanced end user competency level by 300% after Middle East and Latin America job-based pilot deployments
        Created strategy, objectives, metrics, and roles & responsibilities for long-term resources supporting the initiative
        Integrated training with HR promotion management processes to achieve core workforce learning objectives
        Instituted a self-service knowledge management portal and began consolidating 20,000+ files under 1 taxonomy
        Reduced Help Desk call volume by 10% by suggesting process to flag recommended training at the call ticket level

Kellogg Brown & Root – Maximo Supply Chain Project                                            Accenture Consulting Contract
Training Lead, Systems Analyst                                                                      Sep 2005 – Jul 2006
        Implemented Maximo, a supply chain solution to manage Assets, RFQs, Requisitioning, POs, and Receiving
        Facilitated workshops to help make decisions around system customizations needed to fit KBR business practices
        Investigated and highlighted Item Master data deficiencies while suggesting strategies and solutions to mitigate
        Developed the following blended training materials: CBTs, presentations, desktop references, and system manuals
        Led 8 developers in the building and deployment of 49 training courses targeted to 2,000 users in 15 countries
        Enabled KBR to be SOX-compliant by delivering ability to audit training certificates, transcripts, and user statistics

ChevronTexaco – Global Order Fulfillment Project                                              Accenture Consulting Contract
Business Analyst                                                                                    May 2005 – Sep 2005
        Modeled a complete formula solution for forecasting and delivering fuel to downstream stations in South Africa
        Developed database solution that calculated fuel sales to the precision of seconds, based on consumption trends
        Modified existing paper-based business process to incorporate this new forecasting system into daily operations
        Deployed and applied customizations to the application based on client review and growing specifications – Online Fulfill From Store Project                                           Accenture Consulting Contract
Quality Assurance Tester                                                                          Feb 2005 – May 2005
        Prepared quality assurance test plans for new Blockbuster online system to compete with NetFlix
        Executed all phases of testing, including Functional, Integration, Performance, and User Acceptance Testing
        Discovered and documented application defects while coordinating with Indian offshore team for resolution
        Chosen by manager to lead team of analysts and was tasked with prioritizing daily issues, goals, and expectations
        Created deployment plans to ensure Blockbuster stores, employees, and hardware were ready for Go-Live

Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 •                                       Page 1 of 3
Sunoco – SAP NetWeaver Portal Project                                                        Accenture Consulting Contract
Web Programmer                                                                                     Oct 2004 – Feb 2005
        Developed web applications for SAP NetWeaver portal, including forms, database modifications, and reports
        Learned the fundamentals of database design, maintenance, automation, and security/permissions settings
        Created final project documentation and process flow diagrams to demonstrate system and business functionality

ExxonMobil – Global Help Desk                                                               Winter Apprenticeship Program
Technical Support Agent                                                                            Sep 2003 – Jun 2004
        Administered first-level technical support to customers around the world, including offshore rig support
        Informed customers on a regular and timely basis of their problem's status, priority, and expected resolution time
        Invented a tool to streamline the manual ticket process, reducing call volume and increasing operational efficiency

Shell Oil – Internal IT Dashboard Project                                                      Summer Internship Program
Application Developer                                                                            May 2003 – Aug 2003
        Assisted in the debugging of an online application and helped bring the shared development effort to completion
        Gained exposure to a mini yet full life-cycle project from development and testing to deployment and training
        Created user and technical documentation to capture knowledge of system for end-users and future developers

MIS Honor Society – President                                                                       University Organization
Mu Iota Sigma                                                                                                 Spring 2002
        Led the Management Information Systems Honor Society to help prepare colleagues for the business/IT world
        Hosted private symposiums, inviting companies to campus such as Anadarko, Dell, IBM, ExxonMobil, and Shell
        Established a new mentor/mentee networking program by connecting student body with experienced alumni
        Created volunteer opportunities for students to donate time to assist non-profits in exchange for membership points

Astrapod Design – Founding Owner
Project Manager, Web Designer                                                                       May 2002 – Jul 2006
        Established web design and marketing consulting firm targeting small and growing businesses in the Houston area
        Assessed client systems and processes, suggesting practical yet cost-effective small-business solutions
        Provided technical/organizational feasibility insight in preparation for small-scale software implementations
        Designed prototypes, proposals, and execution plans and sold work to clients while learning IT skills in college
        Supervised technical development while communicating client needs to hired designers and developers
        Owned complete stewardship of a small business shop, gaining valuable technical acumen and business experience

University of Houston – Management Information Systems                                     3.41 / 4.00 Grade Point Average
Bachelor of Business Administration                                                                 Sep 2000 – Aug 2004
    Business Coursework:                                             Technical Coursework:
       Systems Analysis and Design                                      Network & Security Infrastructure
       Operations Management                                            Database Management Systems
       Business Systems Consulting I & II                               Transaction Processing Systems I & II

Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 •                                      Page 2 of 3
Core Analyst School – Business Consulting Fundamentals                              Engagement Readiness Training
Accenture Required Training                                                                           Aug 2005
   Week 1:                                                     Week 2:
       Assessing Client Issues & Value Drivers                     Business Process Design Fundamentals
       Conducting Requirements Gathering Sessions                  Packaged Software Fit/Gap Analysis
       Validating and Prioritizing Requirements                    Creating Report Designs, Evaluating Interface

SAP MM Training – Supply Chain Management                                     mySAP Materials Management Module
Accenture Bootcamp Training                                                                          Dec 2005
   Basic Transactions:                                         Complex Transactions:
        Material and Vendor Master Records                        Returns and Cancellations, Stock Transfers
        Processing Purchase Requisitions                          Tolerance Levels, Reorder Point Planning
        Processing Purchase Orders                                Contracts, Scheduling Agreements Maintenance

Maximo Enterprise Training – Supply Chain Management                                            All Training Modules
KBR Project Training                                                                                      May 2006
   Work Order Management:                Procurement Management:               Order Fulfillment:
       Work Order Tracking                   Storeroom Issues, Transfers           Expediting Orders
       Work Assignment                       Material Requisitions                 Receiving Materials
       Job, Route, Safety Planning           Requests for Quotation                Invoice Management

Business Skills
 1. Project Assessment                   2. Requirements Analysis              3. Technical Development
      Feasibility Assessments                 Requirements Gathering                Web Development
      Fit/Gap Analysis                        Design Specifications                 Database Administration
      RFP/Proposal Drafting                   Business Process Design               Software Customization
   4. Infrastructure Admin               5. Quality Assurance                  6. Project Deployment
         Environment Preparation              Integration Testing                   Operational Readiness
         Systems Configuration                User Acceptance Testing               Change Management
         Workforce Automation                 Defect Management                     End User Training

Technical Skills                         Enterprise Software Skills           Language Skills
     HTML/JavaScript                         SAP Materials Management             Arabic (Oral/Written)
     ASP/Visual Basic                        SAP NetWeaver Portal                 English (Oral/Written)
     SQL Server 2000                         Mercury Test Director                Spanish (Oral/Written)

National Dean’s List                                         NASA Johnson Space Center
      2003 Recognition (Academic Excellence)                      2nd Place (MSE Engineering Competition)

Microsoft Network                                            National Forensic League
      1st Place (Division Sales Award)                             Blue Sapphire Key (Speech & Debate)

Basim Mousilli • 13358 Garden Grove, Houston, TX 77082 •                              Page 3 of 3

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