Overview of Knowledge Management at the Water Research Commission.pptx

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					                          MASIBAMBANE COORDINATING COMMITTEE MEETING
                                         Date 22 June 2012
                                 Venue: Birchwood Hotel, Boksburg
                                        Time: 09h00 - 16h00
  THEME: ENSURING ACCESS TO BASIC WATER SUPPLY SERVICES IN THE 21+3 PRIORITY DISTRICTS



Overview of Knowledge
Management at the Water Research
Commission
Water Research Commission Team:
Dr. Inga Jacobs (Research Manager:
Knowledge Management)




22 June 2012

                                                                 Another project sponsored by www.wrc.org.za
Vision

To be South Africa’s premier steering and
funding of water research agency with a
significant African and Global footprint through
support of the South African R&D Community.


South Africa’s premier water knowledge
resource



                                   Another project sponsored by www.wrc.org.za
In a nutshell

Unique model of a national research agency
   dedicated to water.
Funded by the sector through water levies.
Was 40 years old in 2011.
Is South Africa’s premier water knowledge
   agency funding more than 50% of water
   research overall and 70% in the agricultural
   sector.


                                  Another project sponsored by www.wrc.org.za
Key strategic areas
  Water resource management - water resource institutional
  arrangements, water resource assessment and planning, water
  quality management, resource protection, climate change
  Water linked ecosystems – ecosystem services, monitoring and
  assessment of eco-health
  Water use and waste management – water footprints, brine,
  AMD, water-energy nexus, emerging contaminants and trace
  organics, drinking water quality monitoring
  Water utilisation in agriculture - increasing productivity of
  rainwater and irrigation water use; uplifting rural economies
  with market directed food production; water footprint in food
  value chains; alternative sources of renewable energy;
  preventing water and soil degradation and pollution.
  Knowledge Management




                                                                                    4
                                             Another project sponsored by www.wrc.org.za
 The WRC Knowledge Tree
                                            Sustainable
           Transformation
                                           development
             and Redress
                                             solutions




Empowerment                  Knowledge                       Inform policy
     of                     generated by                      and decision
 Communities                  the WRC                           making




         HCD in Water                       New products
          and Science                        and services
            sectors                         for economic
                                            development
                                                          Another project sponsored by www.wrc.org.za
KM and the Knowledge Tree
                                Sustainable
             Transformation
                               development
               and Redress
                                 solutions




  Empowerment     Product of Project
                        Knowledge                Inform policy
                                                  and decision
       of
   Communities         design
                       generated by
                         the WRC                    making




           HCD in Water         New products
            and Science          and services
              sectors           for economic
                                development
                                     Another project sponsored by www.wrc.org.za
KM and the Knowledge Tree
                                               Sustainable
              Transformation
                                              development
                and Redress
                                                solutions




   Empowerment     Post-Project
                   Product of Project
                                Knowledge                       Inform policy
                                                                 and decision
        of
                        design generated by
    Communities
                      Actions    the WRC                           making




            HCD in Water                       New products
             and Science                        and services
               sectors                         for economic
                                               development
                                                    Another project sponsored by www.wrc.org.za
KM and the Knowledge Tree
                                               Sustainable
              Transformation
                                              development
                and Redress
                                                solutions



                       System
   Empowerment     Post-Project
                   Coordination
                   Product of Project
                                Knowledge                       Inform policy
                                                                 and decision
        of
                        design generated by
    Communities
                        And
                      Actions    the WRC                           making



                   management
            HCD in Water                       New products
             and Science                        and services
               sectors                         for economic
                                               development
                                                    Another project sponsored by www.wrc.org.za
WRC’s Knowledge Management (KM)
Approach
Simple Definition:
   Knowledge Management (KM) refers to a multi-disciplinary
   approach to achieving organisational objectives by making the
   best use of knowledge. KM focuses on processes such as
   acquiring, creating and sharing knowledge and the cultural and
   technical foundations that support them.

Internal and external knowledge resources
Explicit, documented knowledge and tacit (subjective) knowledge
All the processes associated with the identification, sharing and
    creation of knowledge
Systems for the creation and maintenance of knowledge
    repositories, and for the support of the cultivation and
    facilitation of the sharing of knowledge and organisational
    learning


                                                Another project sponsored by www.wrc.org.za
Model for KM




  Source: School of Management Studies, NIT Calicut
                                                      Another project sponsored by www.wrc.org.za
  Strategic          Stakeholder
         Managing our Man
Partnerships
Stewardship                                                           Media &
        relationships                                               Parliamentary
                                                                        liaison
                Relationship
                    Man
                                                   The
                                                  Comms face of the

                                  WRC
                                                                WRC         WIN-SA
                                Knowledge
       FMS                     Management

                                                    Marketing
   Our way
 Project Portfolio
  Management
       of
 Bus process Man
   working                                               Commercialisation
                                     IP man
                                 and Innovation The WRC
                                      (TTO)
      Project                               footprint/impact
                                                        Tech
      admin                                                brokerage
                                                  Another project sponsored by www.wrc.org.za
KM operations

    KNOWLEDGE             KNOWLEDGE              KNOWLEDGE            KNOWLEDGE                 MARKETING
    ACQUISITION           PACKAGING               SHARING              TRANSFER
                                                                                            Branding
Research Cycle        Reports (QC, layout)   WEB                   Workshops                PR
Management            Printing               Publications Office   IP                       Exhibitions
Document Flow         Briefs, Brochures      Water Wheel           Innovation               Open days
Water SA              CDs, DVDs              Water SA              Conferences              Launches
Water Wheel           Press Releases         Media                 WIN-SA                   Company-wide
WIN-SA                WEB, Articles                                                         conferences
Sector Intelligence   Water SA, Water                                                       Sponsorships
                      Wheel                                                                 Corporate
                      Knowledge Review                                                      responsibility
                      State of Water R&D




                                        KNOWLEDGE NETWORKING
                                              Communication
                                             Sector Intelligence
                           Strategic Partnerships – National, Africa, International
                                                Stewardship
                                  Stakeholder/Relationship Management




                                                                                 Another project sponsored by www.wrc.org.za
Important KM Processes

  Fund Management System
  Electronic Water Knowledge Hub
  Printing and publishing (including the Water
  Wheel and the Water SA)
  News and Media
  Intellectual Property Management
  Human Resources
  Information technology



                                     Another project sponsored by www.wrc.org.za
Knowledge Management Support - FMS

  All WRC Funded Projects: Track and Trace
  Project Management Tool – Internally/Externally
    Online Project Management
  Support Services – Project Related
    Contractual Requirements to Finalization of Project
    Finance/Payments
  Capacity Building – Reporting and *Tracking*
  Strategies and Practices – New Systems
    Stakeholder Management tool
    *Document Management System*

                                          Another project sponsored by www.wrc.org.za
Knowledge Dissemination

    Once projects are finalised
•   Stakeholder workshops
•   Media briefings /press releases
•   Technical and Policy briefs
•   Send products to partner
    newsletters/magazines
•    Upload on the knowledge Hub




                                      Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
WRC Information




                  Another project sponsored by www.wrc.org.za
Key KM questions

How can we use KM processes to facilitate
    communication and coordination between
    sector partners? What support can the WRC
    provide in this regard?
What is the impact of our research? How do
    others perceive the impact?
In order to address our current challenges we
   need to both do different things as well as do
   the things we currently do differently
                              R Mershalkar, former DG CSIR India



                                        Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Another project sponsored by www.wrc.org.za
Knowledge management is EVERYONE’s
responsibility!




Thank you from the WRC’s managers of
knowledge
              www.wrc.org.za
                             Another project sponsored by www.wrc.org.za

				
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