January 21, 2014
Report to the County Board
Jackson Hinds Library System
Six Months of Progress at the
Jackson Hinds Library System
• Facilities and Maintenance
• Staff Training
Jackson Hinds Library System is an Equal
Opportunity Employer that does not
discriminate against any individual because
of their race, color, religion, sex (including
pregnancy), national origin, age (40 or
older) or disability.
Ratio of Employees in 2012-2013 66% Black 33% White
Ratio of Employees in 2013-2014 75% Black 25% White
All Hiring Decisions Are Made by a
Committee of Three Persons:
Patty Furr, Executive Director,
Charlotte Moman, AD for Public Services
Brenette Nichols, AD of Human Resources
(1 White, 2 Black Employees)
A Veto by Any One of the Three Hiring Committee
Members Means That the Employee Is Not Hired….
We Value our Employees and Want
their Experience at The Library
System to Be A Positive One.
Assistant Director of Public Services,
Charlotte Moman, Supervises All
Branch Scheduling and Approves
Staffing Levels Each Week.
All employees who work 8 hours are
entitled to a one-hour lunch and 2
fifteen minute breaks.
Staff Training is Offered 3 Times a
Year at an All-Day Training Session.
Previously Customer Service
Training was the main training
offered to everyone, and all staff
were required to take the training—
even those in IT, Tech Services, HR
Since July of 2013, training has been
diversified. Federally required
training in Drug-Free Workplace &
Sexual Harrassment are Scheduled,
as well as Anti-bullying and Safety
Training. Customer Service Training
is Required for New Employees.
The Library Grievance Process is
Available to All Employees.
A Standard Grievance Form is Available for
Anyone Who Might Wish to File a Grievance on
Their Own Behalf. The Aggrieved Person Must
File a Grievance on Their Own Behalf.
However, the Library Executive Director Hears
and Responds to Any Complaint by Any Employee.
Technology is Constantly Advancing
to Better Serve Customers.
JHLS ILS Server was
recently migrated from
an obsolete format to a
SAS Service Option will
improve library’s ability
to quickly assess and
New Online Library Catalog
Coming Feb. 15th.
• New state-of-the-art catalog
has a Google-like analytical
• Social-media integration to
attract younger library users.
• Email and text-message
delivery of library notices
with 2 day pre-overdue
New Point-of-Sale Cash Management System
Coming In April, 2014
Comprise system will allow
JHLS to offer secure credit card
payment both in-person and
New system will tighten library
internal controls over cash
payments at each branch.
New Library Website Coming in May 2014
Current Library Website Has Remained
Unchanged Since Late 1990’s.
Online library card sign-up.
Online meeting room
Online library event
Online registration for the
Summer Reading Program.
Virtual, Online Summer
Facilities and Maintenance
All 15 library branches have been visited and preliminarily
evaluated for maintenance needs and safety concerns.
Five City Libraries
with Extensive Roof Leaks
Were Temporarily Dried-In and Cleaned.
which included air
with biocides and
ceiling tiles were
replaced and walls
with stains were
The City of
repairs later in
Two Restoration Projects were Completed
Water leak in a toilet at
Byram brought extensive
Sewage back-up at Welty
led to 2 months of
clean-up and repair.
Library Carpets were Cleaned:
• Willie Morris
• Eudora Welty
Safety concerns were addressed:
• Locked fire exit doors at Tisdale.
• Unsafe entrance doors at Welty
• Electrical closets with books & papers
• Out-of-date fire extinguishers.
Liability Issues Have Been Addressed:
• New work policies to limit worker’s comp liability.
• Comprehensive safety plan is being drafted:
• Evacuation plans in all buildings.
• First aid kits at all locations.
• Fire and tornado drills at all libraries.
• “Shooter in the Library” training.
Rolling, lockable tilt
tables help enable
the library staff to
reset the room from
a toddler Storytime
to a Senior craft or
computer class in
about 10 minutes.
New Furniture Will Now Enable Westside Seniors to Meet
at the Bolden Moore Library
Renovation, Repair and Refurbishment Plans Are
Being Developed for Several Libraries:
Edwards, Richard Wright,
Charles Tisdale and Eudora Welty.
Circulation Has Dropped
Dramatically at Eudora Welty
104,666 in 2003 to 53,055 in 2013
Populations Missing at Welty
• Young Families with
• Toddlers and Juveniles
• Teens and ‘Tweens
• Senior Adults and
• Adults Living and
A New Space Plan is Being
Considered at Welty Library
Public comment will soon be
solicited to hear what the public
thinks about needed renovations
and how to attract the missing
user groups back to the library.
Welty Library Serves the Homeless
libraries are for
the public. The
ever be turned
away from any
This Past December the Library Staff
Voluntarily Contributed Over 100
Items of Warm Clothing Items to
Gateway Mission for the Homeless
The Library Staff Also Donated a
Large Amount of Food from a Staff
Training Dinner to “Grace Place.”
We Offer an Employment Lab For
Anyone Who Needs Help
Finding a Job.
We also offer hot coffee on cold
mornings and will soon be offering a
movie matinee during the week for
adults at Welty Library.
Public Libraries are for Everyone.
Tax Money that Supports Your
Public Library is Contributed by
Every Age, Social Class, Race or
Ethnic Group. Your Local Public
Library Should Have Something That
Appeals to Everyone.
and Materials that
Have Appeal for
Every Age Group