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					   UROBA
EEU R O B A R O M E T E R
                METER




                                                                                                                EB 68
                                                                                                    Special Eurobarometer N°293

                                                                                                E-Communications
                                                                                                Household Survey

                                                                                                           Results for France
                                                                                                   Number of Interviews: 1,024
                                                                                              Fieldwork: 10th Nov. - 10th Dec. 2007


                                                            KEY INDICATORS
                                                              Overall results

          95% 98%                                                                             96% 93%


                              64%
                        57%
                                                 49% 53%           48%         46%
                                                             36%                                             33%              35%
                                                                         29%                                            29%
                                     24%
                                           16%
                                                                                      7% 2%                        8%

          Telephony     Both fixed     Mobile    Internet    Broadband    ADSL        Cable   Television     Cable-TV    Service
          (fixed and/   and mobile   telephony                                        modem                             packages
          or mobile)     telephony      only                                                                            (bundles)




                                                                 EU27            FR
                                                                                               Number of Interviews: 26,730
                                                                                          EU27 Fieldwork: 9th Nov. - 14th Dec. 2007
                                       EUROBAROMETER



                          Special Eurobarometer N°293
                                                                                                 Number of Interviews: 1,024
                          E-Communications
                                                                                           FR Fieldwork: 10th Nov. - 10th Dec. 2007
                          Household Survey

                                               1. Telephone Access
              QD1. For each of the following, please tell me how many of them are available in your household.
                                                 Option: Households with...



                                                                                  Evolution of the shares of households with...
                        3%
                                                                    100%                            FR
        24%                1%
                    16%

                                                                                  64%                  61%                  64%
               18%
                                  64%         57%                     50%

        14%
                                                                                  21%
                                                                                                       18%                  18%
                                                                                                       18%                  16%
                                                                                 14%
                                                                                 1%                    3%                   1%
                                                                       0%
       EU27        Outer pie FR          Inner pie                          Winter 2006          Winter 2007          Winter 2008
                                                                               EB64                 EB66                 EB68



                               Fixed telephone access and mobile telephone access
                               Fixed telephone access but no mobile telephone access

                               Mobile telephone access but no fixed telephone access
                               Not having a fixed telephone access nor mobile telephone access




Nearly two-thirds of households in France have both mobile and fixed telephone access. This is also the most widespread
pattern in the EU as a whole but to a lesser extent. On the other hand, a relatively small proportion of households rely only on a
mobile phone in France.

Changes in the ways of accessing telephony have been fairly moderate since 2006. We can observe only a slight decrease in
the number of households having only fixed telephone access while “mobile-only” access has become slightly more
widespread.


                                                               1
                                                                                                     Number of Interviews: 26,730
                                                                                                EU27 Fieldwork: 9th Nov. - 14th Dec. 2007
                                          EUROBAROMETER



                                Special Eurobarometer N°293
                                                                                                       Number of Interviews: 1,024
                                E-Communications
                                                                                                 FR Fieldwork: 10th Nov. - 10th Dec. 2007
                                Household Survey
                                                   2. Internet Access
               QD1. For each of the following, please tell me how many of them are available in your household.
                                                  Option: Households with...
       62%
 57%                                                                               Evolution of the shares of households with...
                   49% 53%                  48%
                                      36%                                                             FR

                                                                         100%
                                                      10%
                                                            4%

   At least         Internet         Broadband       Narrowband
one computer         access           Internet         Internet                                                                 53%
                    (Overall)          access           access              50%      41%                   44%
                                                                                                                                48%
                           EU27             FR                                                             40%
                                                                                     34%
 French households are slightly more likely to have an Internet                       6%                   4%                    4%
 connection than the average EU household, which is partly
                                                                            0%
 related to the higher computer penetration rate. Nearly all
 households benefit from a broadband connection while only a                      Winter 2006          Winter 2007           Winter 2008
                                                                                     EB64                 EB66                  EB68
 perishable share still uses a narrowband connection. The
 internet penetration rate in France has significantly increased
 since winter 2006 and practically all new subscriptions are                  Internet access        Broadband            Narrowband
 broadband connections.                                                       (Overall)              Internet access      Internet access


                                   QD8. How does your household access the Internet from home?
                                             BASE: Households with Internet access

   Via ADSL or similar type of connection (using a modem)                                                        59%
                                                                                                                                   85%
            Via the cable TV network (using a cable modem)                    14%
                                                                      5%
  Via a dial-up connection using a standard telephone line                 12%
                                                                         8%
                Via a dial-up connection using an ISDN line              8%
                                                                 0%

                                 Via the mobile phone network       4%
                                                                   1%
                                                                                                     ADSL is by far the most widespread
                                      Via the satellite network 1%                                   way of accessing internet from
                                                                 0%
                                                                                                     home in France with 85% of
                           Via a power line (SPONTANEOUS) 0%                                         households that have an internet
                                                                 0%                                  connection using it. The figure for
                                                                                                     France is 26 percentage points
                                       Other (SPONTANEOUS) 1%                                        above the EU average. Other forms
                                                                   1%
       EU27                                                                                          are relatively rare and below the EU
                                                   Don't know       3%
                                                                   2%                                average.
       FR

                                                                        2
                                                                                                                Number of Interviews: 26,730
                                                                                                           EU27 Fieldwork: 9th Nov. - 14th Dec. 2007
                                                     EUROBAROMETER



                                  Special Eurobarometer N°293
                                                                                                                    Number of Interviews: 1,024
                                  E-Communications
                                                                                                             FR Fieldwork: 10th Nov. - 10th Dec. 2007
                                  Household Survey
                                                                      3. Television
                                              QD2. Does your household receive the television via...?
                                                    BASE: Households with television access

                                                                       41%
                                        An aerial
                                                                                  67%
                                                                     34%
                            A cable TV network
                                                          8%
                                                               22%
                 Satellite TV via a satellite dish
                                                               22%

Digital Terrestrial Television (aerial + decoder)           12%
                                                              21%                                 By far the most common way to receive television
                                                       2%                                         in France via an aerial and this is significantly more
            The telephone network + modem                                                         widespread than in the EU as a whole. Digital
                                                        6%
                                                                                                  terrestrial television is also significantly more
         EU27                                          1%                                         common in French households than in the average
                                     Don't know
                                                       1%                                         EU household.
          FR

                                                             4. Service Packages
          QD14. By bundle, we mean a combined package offering more than one communication service from the
      same provider at a single price. Does your household buy two or more of the following services as part of a bundle?
                                                                                                Evolution of the share of households buying
                                                                                                communication services as part of a bundle
                                     5%
                                                                                    50%
                                          2%                 29%
                                                                                                                                              35%
                                                      35%
                                                                                                 25%
                                                                                    25%                                20%                    29%
                              63%                                                                                      20%
                                                                                                 18%*
  Yes
                      66%
  No                                                                                    0%
  Don't know                                                                                 Winter 2006            Winter 2007            Winter 2008
                                                                                                EB64                   EB66                   EB68

               EU27           Outer pie FR                Inner pie          *Figure for EU25                     EU27            FR


Bundles seem to be slightly more common in France than in the EU as a whole. Just over a third of French respondents say they buy
two or more communication services together. There has been a significant increase – 15 percentage points - in the prevalence of
bundles since the survey that was carried out a year earlier.

                                                                              3

				
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