SCENARIO BASED TRAINING Prototype
PROJECT PLAN REPORT
Project Plan Author: Due Date: 30
th
Judy Beddoni
September 2008
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
Contact Details
Company: Multimedia Designer: Telephone: Mobile: Email:
“JABIT Digital Designs & Ideas”
Judy Beddoni
02 9999 9990
0430 228 379
jabit@y7mail.com
Project Details
Project Commissioned by: Client:
The NSW Dept of Community Services Multimedia Design company based in Canberra, Australia
Project:
Analysis, design, and develop a functional scenario based training prototype
Project Manager: Sub-contracted Designer: Project Start Date: Projected Finish Date:
Tony Whittingham
Judy Beddoni – “JABIT Digital Designs & Ideas”
8th September 2008
st
1 December 2008
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Table of Content
C o n t a c t D e t a i l s ................................................................................................................ 2 L i s t o f F i g u r e s ................................................................................................................. 4 L i s t o f T a b l e s .................................................................................................................... 5 E x e c u t i v e S u m m a r y ....................................................................................................... 6 1.0 2.0
2.1
C l i e n t R e q u i r e m e n t s ......................................................................................... 7 W h y S c e n a r i o B a s e d T r a i n i n g .................................................................... 8
T h e S c e n a r i o B a s e d T r a i n i n g P r o c e s s ...................................................... 9
3.0 4.0
4.1
T a r g e t A u d i e n c e ................................................................................................ 10 P r o j e c t F e a s i b i l i t y ........................................................................................... 13
P r o j e c t B e n e f i t s ...................................................................................................... 14
5.0
5.1 5.2
P r o j e c t P u r p o s e ............................................................................................ 15
P r o j e c t G o a l s ............................................................................................................ 15 P r o j e c t D e l i v e r a b l e s ............................................................................................ 16
6.0
6.1 6.2 6.3
P r o d u c t C o n c e p t a n d I d e a s ........................................................................ 17
P r o d u c t C o n c e p t ..................................................................................................... 17 I m p l e m e n t a t i o n o f t h e C o n c e p t ................................................................... 18 U s e r I n t e r f a c e / M e d i a / S o f t w a r e ................................................................... 18
7.0 8.0 9.0
P r o j e c t S c h e d u l e ............................................................................................... 20 R i s k M a n a g e m e n t ............................................................................................. 20 P r o j e c t C o s t E s t i m a t e .................................................................................... 21
1 0 . 0 R e c o m m e n d a t i o n s ............................................................................................. 22 1 1 . 0 R e f e r e n c e s ............................................................................................................. 23 1 2 . 0 A p p e n d i c e s ............................................................................................................ 24
12.1 12.2 12.3 12.4 A p p e n d i x 1 : A n a l y s i s o f T a r g e t A u d i e n c e ( Q / A ) T a b l e ........ 24 A p p e n d i x 2 : P r o j e c t W o r k S c h e d u l e T a b l e .................................... 25 A p p e n d i x 3 : R i s k M a n a g e m e n t T a b l e ................................................. 27 A p p e n d i x 4 : P r o j e c t C o s t E s t i m a t e T a b l e ....................................... 28
1 3 . 0 A p p r o v a l ................................................................................................................. 30
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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List of Figures
Figure 1: Military Scenario Based Training ......................................................................................................... 8 Figure 2: A Scenario Based Training Navigation Strategy ................................................................................... 9 Figure 3: Chart illustrating parent/carers background information ................................................................... 11 Figure 4: Chart illustrating parent/carers understanding about drugs .............................................................. 11 Figure5: Chart illustrating Relationship of Parent/Carers to Teenager ............................................................. 11 Figure 6: Chart illustrating Nationality of Parents/Carer’s .............................................................................. 12 Figure 7: Mind Map illustrating the relationship of concept and ideas for the product ..................................... 17 Figure 8: Examples of photographic images ....................................................................................................... 19
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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List of Tables
Table 2: Project Feasibilty Interviewy table Table 3: Project Deliverables Table Table 1: Analysis of Target Audience (Questions / Answers) Table Table 4: Jabit’s Project Work Schedule Table Table 5: Risk Management Table Table 6: Project Cost Estimate Table 13 16 24 25 27 28
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Executive Summary
The Department of Community Services has requested the creation of an interactive Elearning product aimed at the parents and carers of teenage. The project involves the analysis, design and development of a digital media scenario-based training application prototype. Scenariobased training is a form of elearning that is used to simulate real life situations. The purpose of this project is to produce a functional scenario-based training prototype that demonstrates the potential of this form of instruction enabling parents/carers to experience simulate real life situations related to caring for teenagers. Scenarios are more-or-less realistic scenes that set the stage for an interaction between a digital media product and a user. The learner navigates through by choosing options and is given feedback based upon their choice. Scenario based learning makes information and knowledge available to those who need it, when they need it. There are many tools and systems that provide learning outcomes, but, in terms of self-paced learning outcomes, none, rival scenario based e-learning. The use of scenario based training will increase the overall understanding and satisfaction levels for parents/carers. There is also the business benefit of labor cost savings - staff time would be saved by replacing manual Q/A phone calls and discussions/interviews with parent/carers queries. We have included in this report: Our research on scenario based e-learning Target audience analysis with charts. The feasibility and benefits to your business and to parents/carers once the prototype is developed and produces. Our concept and ideas and how they will be implemented. Our risk management and contingency plan. Our cost estimate.
We will be following a detailed work schedule (Appendix 2: Project Schedule Table 4) as to the process for completing the scenario based training project in the four phases as outlined.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 6 of 30
Proposal Report
Scenario Based Training Application
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1.0
Client Requirements
The potential of scenario-based training for enabling parents and carers to participate in real life situations related to caring for teenagers. The client has sub-contracted “Jabit Digital Designs & Ideas” to develop a scenario-based training prototype using one of the cover stories from the DOC's publication "Parenting The Teenage Years" as a source of content for the prototype and has specified that we create a realistic scenario that presents a minimum of two situations involving typical problems related to our chosen story. Other source of content for the prototype:
Consultation with parents and/or carers for additional information and evaluation.
The Project Plan will be carried out in 4 Phases: We were initially sub-contracted on the 8th September 2008 on receipt of the client Brief. Develop a Project Plan Phase 1: The project plan is to be submitted for approval prior to commencing the Product Specification in Phase 2 of the project. Due 30th September 2008 Development of a Product Specification (Non-functional prototype) Phase 2: Develop a product specification (non-functional prototype) and submit for approval prior to commencing Phase 3. Due 27th October 2008 Development of a Functional Prototype Phase 3: Develop a functional prototype for the product and complete a usability test prior to its presentation to the client in Phase 4 Presentation of the Functional Prototype to the Client Phase 4: The functional prototype will be accompanied by a narrated slide show that illustrates the product‟s navigation paths and highlights the product‟s features and will be presented to the client on a CD/DVD. Due 1st December 2008 Responsibilities:
Project Manager: Tony Whittingham. Designer/Developer: Judy Beddoni will be responsible for the analysis, design, and development of the prototype.
o Evaluation and usability testing of the prototype by parents and carers prior to
final presentation. o The project will be carried out using the facilities of the “Jabit Digital Designs & Ideas” at Waterloo.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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2.0 Why Scenario Based Training
Reality is the ultimate learning situation and scenario-based training
(2)
attempts to get as close
as possible to this ideal. In simple terms, scenario-based training addresses learning that occurs in a context or situation. It is based on the concept of situated cognition, which is the idea that knowledge cannot be known and fully understood independent of its context. In other words, we learn better, the more realistic the situation is and the more we are counted on to performs. Scenario-based training (SBT) is similar to the experiential model of learning. The adherents of experiential learning are fairly adamant about how people learn. They would tell us that learning seldom takes place by rote. Learning occurs because we immerse ourselves in a situation in which we are forced to perform. We get feedback from our environment and adjust our behavior. We do this automatically and with such frequency in a compressed timeframe that we hardly notice we are going through a learning process. Indeed, we may not even be able to recite particular principles or describe how and why we engaged in a specific behavior. Yet, we are still able to replicate the behavior with increasing skill as we practice. Research
(3)
has proven that learning is enhanced when training is realistic. In addition, the
underlying skills needed to make good judgments and decisions are teachable. Both the military and commercial airlines have embraced these principles through the integration of Line Oriented Flight Training (LOFT) and Crew Resource Management (CRM) training into their qualification
programs. Both LOFT and CRM lessons mimic real-life scenarios as a means to expose pilots to realistic operations and critical decision-making
opportunities. The most significant shift in these programs has been the movement from traditional maneuver-based training to incorporate training that is scenario-based.
Figure 1: Military Scenario Based Training
In addition, the instructor continuously interjects “What If?” discussions as a means to provide the trainee with increased exposure to proper decision-making. Because the “What If?” discussions are in reference to the scenario, there is a clear connection between decisions made and the final outcome. The “What If?” discussions are designed to accelerate the development of decision-making skills by posing situations for the trainer to consider. Once again, research has shown these types of discussions help build judgment and offset low experience.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 8 of 30
Proposal Report
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Date: 26 September 2008
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2.1
The Scenario Based Training Process
Scenario-based training (4) is a structured process for exploring complex issues that impact the lives of specific individuals or groups of individuals. The intent is to end up with a set of decisions or directions that would be most beneficial no matter how the situation unfolds.
Scenario-based training occurs in a context, situation, or social framework. The focus is on improved outcomes rather than the acquisition of knowledge and skills. The challenge for the designer/developer is to create a realistic environment that simulates the real world.
A scenario-based training product provides the user with a series of situations. For each situation the user is required to make a choice with the aim of achieving an ideal path through the scenario. For each choice there is a consequence that provides feedback and may then allow the user to proceed to the next situation or have to repeat the choice process.
The following example navigation diagram (figure 1) illustrates the situation-choice process for a scenario-based training application.
Figure 2: A Scenario Based Training Navigation Strategy
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Proposal Report
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3.0
Target Audience
Defining the background of the audience aids in determining what information is already understood and what information needs to be included. More information may need to be included so that the audience can understand and reach the conclusion that the training topic intends.
Prior Knowledge, I have worked for over twenty five years: DOC's as a foster carers of teenagers with drug addictions. Drugs & Alcohol counsellor for families and teenagers. Drugs & Alcohol counsellor and youth worker in refuges and family and youth community centers. Nurse at RPAH, Rachael Foster, Crown Street Women‟s and Rozelle Psychiatric hospitals. I have acquired the experience and extensive knowledge required for this project and have used a questioner survey to analyze my targeted audience of 100 parents/carers.
Analysis/Understanding of the Target Audience:
The Target Audience Analysis (Appendix 1: Analysis of Target Audience (Questions / Answers) table 1) show that In general, the targeted audience included: A wide socio/economic range of parents, grandparents, carers, older brothers and sisters, aunts or uncles from a range of different cultures. Ages are from early twenties to seniors to 70 years of age both male (31%) and female (69%) who have the care or custody of teenagers in their homes. 40% of parents/carers have a basic understand and 60% have read up about drugs. 40% know their teenager use drugs 60% unsure. 80% to embarrassed to discuss the problem in public. !00% would prefer to view CD/DVD in privacy of own home. 90% have a home computer other 10% have access to one.
The following charts (figures 3-6) illustrate the results of the target audience analysis:
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Proposal Report
Scenario Based Training Application
Date: 26 September 2008
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Parent/Carer's Background Information
Une mploye d Employe d Educa tion not comple te d Highe r Educa tion Ma le Fe ma le
45% 55% 40% 60% 31% 69%
Figure 3: Chart illustrating parent/carers background information
Parent/Carer's Understanding About Drugs
Prefer to view a cd/dvd in your own home Don‟t know if teenager is using drugs Know their teenager is using drugs Embarrased to talk about drugs in front of other people Have a basic understanding about drugs Have read about drugs
100% 60% 40% 80% 40% 60%
Figure 4: Chart illustrating parent/carers understanding about drugs
Parent/Carer's Relationship to Teenager
Other Carer Grandparents Uncle Aunt Brother Sister Father Mother Both Parents
9% 8% 2% 4% 3% 7% 12% 35% 20%
Figure5: Chart illustrating Relationship of Parent/Carers to Teenager
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Proposal Report
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Nationality
Turkish Lebanese Australian Chinese Spanish Indigenous
4% 6% 40% 15% 5% 30%
Figure 6: Chart illustrating Nationality of Parents/Carer’s
Parents/carers will be using the scenario based training method to improve outcomes on understandings about:
teenagers and drugs. how to deal with the associated problems that arise. how to support and assist their teenagers to access treatment. understanding what signs and symptoms to look for. how to approach the subject of drug use with their teenagers. references to other sources of alternative information.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 12 of 30
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
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4.0 Project Feasibility
To complete this task we Conducted a series of interviews with officers from the Dept of Community Services, and with the targeted audience (Appendix 1: Analysis of Target Audience
(Questions / Answers) Table) of parents/carers.
Analyzed the characteristics of the products and services the Dept of Community Services currently supply to parents/carers of teenagers. Analyzed the characteristics of the parents/carers with regard to the suitability for scenario based training implementation and what they wanted and preferred. Set objectives for the development of a functioning scenario based training prototype and recommended specific concepts and deliverables to meet these objectives.
Listed the project/business benefits gained by implementing the development of a functional scenario based training prototype.
Project Feasibility Interview
Question
How long do you currently spend with parents/carers on the telephone answering their questions on teenagers and drugs?
Answer
Up to 30 minutes and we try to organize and interview but 70% of parents/carers refuse to make an appointment.
How long do you currently spend with parents/carers at interviews with these parents/carers?
Any where from 30 minutes to 2 hours depending on the situation.
What information do you currently give to parents/carers regarding drugs and their teenagers?
We have some brochures and a list of referral centers that may be able to assist them.
What do you think about the idea of a scenario based training disc that you could give to parents/carers containing information about teenagers and drugs?
That would be a terrific idea it would save us a lot of time and they could view it at home.
Table 2: Project Feasibilty Interview table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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4.1
Project Benefits
A scenario based training project will increase the overall understanding and satisfaction levels for parents/carers: Available to those who need it, when they need it. Real life scenarios Selection options Ease of use Interactivity Feedback for parents and carers
Business Benefit: Viewed from CD/DVD Labor Cost Savings o Staff time would be saved by replacing manual Q/A phone calls and discussions/interviews with parent/carers queries. Benefits of Multimedia in Learning: Well-designed multimedia (1) helps learners build more accurate and effective mental models than they do from text alone. Potential benefits of well-designed multimedia, including: Alternative perspectives Active participation Accelerated learning Retention and application of knowledge Problem-solving and decision-making skills System understanding Higher-order thinking Autonomy and focus Control over pacing and sequencing of information Access to support information
Given that humans possess visual and auditory information processing capabilities, multimedia, takes advantage of both capabilities at once. In addition, these two channels process information quite differently, so the combination of multiple media is useful in calling on the capabilities of both systems. Meaningful connections between text and graphics potentially allow for deeper understanding and better mental models than from either alone.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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5.0
Project Purpose
The purpose of this project is to produce a functional scenario-based training prototype that demonstrates the potential of this form of instruction: Enabling parents/carers to experience simulate real life situations related to caring for teenagers. Puts the parents/carers in a situation or context and exposes them to issues, challenges and dilemmas. Asks parents/carers to apply knowledge and practice skills relevant to the situation. Parents/carers will navigate through situations by choosing options and are given feedback based upon their choice.
5.1
Project Goals
Design and develop the product specification (non-functional prototype) o Produce and integrate the necessary elements to implement the project, linking text, images, elements, pages and other sites, to test, risk assess, and modify according to the needs of the development plan and any client changes that may be required.
Analysis, design, and develop a functional scenario-based training prototype that utilises a range of digital media to simulate real life situations: o By using the primary content source from the DOC's publication "Parenting - The Teenage Years" with the chosen cover story “Teenagers and Drugs”. o Conduct a usability test on the completed prototype
Produce a narrated slide show that illustrates the product‟s navigation paths and highlights the product‟s features.
The completed functional scenario-based training prototype and narrated slide show and present to the client on a (CD/DVD) on the 1st December 2008.
After acceptance sign off for project completion.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Scenario Based Training Application
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5.2
Project Deliverables
A focus on deliverables will make a project more manageable and better help us to ensure that the final deliverable satisfies your requirements and is completed on time and within budget. The following (table 3) shows the milestones leading up to the project deliverables in the yellow sections of the table:
Project Deliverables
Phase 1
30th September 2008
Project Plan Report submitted to the client for approval.
Following the client's approval and subject to any modifications required by the client
Phase 2
3 October 2008
rd
27th October 2008
Commence development of the product specification (non-functional prototype). Prepare wireframes illustrating the layout of the components for product‟s screens. Develop a storyboard to illustrate product‟s design and functions. Produced navigation chart that illustrates the interaction between screens Submit product specification (non-functional prototype) to the client for approval.
Following the client's approval and subject to any modifications required by the client.
Phase 3
28th October 2008
Development of the functional prototype from the product specifications. Complete usability test of the (prototype) product's four primary elements. Produce a narrated slide show presentation that illustrates the product‟s navigation paths and highlights the product‟s features. Transfer product prototype and PowerPoint presentation to a CD/DVD. Present to client functional prototype and key features presentation on CD/DVD for acceptance.
Phase 4
1st December 2008
1st December 2008
Following the client's approval and subject to client acceptance.
Project Completed
Sign Off
Table 3: Project Deliverables table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Scenario Based Training Application
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6.0
Product Concept and Ideas
The cover story “Drugs and Teenagers” was selected to be the content for the functional scenario-based training prototype for parents/carers from the DOC's publication "Parenting The Teenage Years".
6.1
Product Concept
A selection of simulated scenarios for the parents/carer‟s to view. Then the parents/carers select the answer to a question quiz that they believe is correct. Depending on the result of that answer feedback will be given to either: o o Try again (unsatisfactory). Continue onto the next scenario (satisfactory).
The mind map (figure 7) provides an illustration of the ideas for implementing the project concept.
Figure 7: Mind Map illustrating the relationship of concept and ideas for the product
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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6.2
Implementation of the Concept
The mindmap (figure 7) above identifies the content, and the suggested way of implementing the final product. We will be using scenario quizzes for parents/carers to view and they will choose the answer they believe to be correct, if satisfactory the parent/carers continue to the next scenario if unsatisfactory they try again. The background screen image will be designed. The project is to be completed using the facilities of the designer. The project prototype is expected for completion and acceptance on 1st December 2008.
6.3
User Interface/Media/Software
Audacity, Adobe Photoshop CS3, Illustrator and Premier Pro (video editing) are some of the software we will be using as well as Captivate 3 which enables us to create powerful and engaging simulations, scenario-based training products. Our product prototype will have a very simple user interface. It consists of a standard area where text and video or photographs are shown with navigational buttons and background image. The menu area deals with the specific tasks related to the interactivity of the final product: 1. Welcome Screen - related to introduction Text, Video and background image 2. Scenarios - related to quiz‟s and user feedback Text and Video or photographs and background image
3. External links - related to links to other information websites Text and background image
4. Extra information - related to video Text and background image
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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Photographic mages will be created/sourced for the content. The following are examples (figure 8) of some photographs that may be used:
Figure 8: Examples of photographic images A collection of videos will be created for parents and carers to view.
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„JABIT” Digital Designs and Ideas
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7.0
Project Schedule
The project schedule (Appendix 2: Project Schedule Table 4) lists the tasks that need to be carried out to complete the project plan it is an estimate of the time it will take to design and develop the product. The schedule provided should be used as a guide, depending on client approval or any modifications that may be required. It also depends on the actual time it takes to complete a task compared to the estimated time as stated in the schedule. Note: Actual times to be filled in on completion of task.
8.0
Risk Management
Potential Risks in Digital Media Development Risk management (Appendix 3: Risk Management Table 5) is essential because it helps prevent problems from occurring to an extent that cause damage to the project. I know how effective risk management can be if performed throughout the life of the project.
Some of these risks will be acceptable i.e. they will have a minor impact on the project and we are prepared to „take the risk‟. Others will be unacceptable and I have developed a risk treatment strategy to avoid, reduce or eliminate the risk.
A typical barrier we may encounter by being subcontracted on this project is no direct access to the actual client. The requirements process may came to resemble a game of telephone, with our suggestions and inquiries going to you (the contractor who will give us input), then to the client and any feedback from the client returning via the same route. While in the end we are confident we have gathered requirements that accurately fit the clients needs, the process is slower and potentially more tedious in this kind of arrangement. Anticipating this and incorporating these delays into the project plans up front will help set out all our expectations.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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9.0
Project Cost Estimate
JABIT Digital Designs and Ideas is a well established company and we have been in business for over ten years. All our staff a highly trained and their skills are regularly updated to keep up with the changes in technology.
Our usual costs for a project of this kind is $75.00 per hour but since this scenario based training project is being developed for such a good cause we have decided to reduce our costs to a set rate of $40.00 per hour (Appendix 4: Project Cost Estimate Table 6) to analyze, design and develop the scenario based prototype for parents /carers of teenagers.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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10.0
Recommendations
There are many tools and systems that provide learning outcomes, but, in terms of self-paced learning outcomes, none, rival scenario based e-learning. It is the writers view that the most effective method for the scenario based functional prototype is an interactive scenario based CD/DVD. The value of the scenario based, interactive CD/DVD will be recognized for its
outstanding contribution from The Department of Community Services for parents/carers of teenage with drug issues …teenagers may be affected by using drugs but the parents/carers are also suffering when dealing with their teenagers….
The use of scenario based training will increase the overall understanding and satisfaction levels for parents/carers. There is also the business benefit of labor cost savings - staff time would be saved by replacing manual Q/A phone calls and discussions/interviews with parent/carers queries.
I highly recommend the scenario based functional prototype be produced and given to the parents/carers who need it the most, drugs amongst teenagers is on the rise and most parents have no idea of how to understand or deal with teenagers especially when they use drugs...and most parents would prefer to view such material in their own home.
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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11.0
References
1. The value of multimedia in learning Article
Web site: http://www.adobe.com/designcenter/thinktank/valuemedia/ ( Accessed: September 18, 2008)
2. Dwyer K (2006), The Benefits of Scenario Based Training. Ezine Articles. Web site: http://ezinearticles.com/?The-Benefits-of-Scenario-Based-Training&id=341951 (Accessed September 16, 2008)
3. Kindley R.W. (2002), Scenario-Based E-Learning: A Step Beyond Traditional ELearning. Learning Circuits, Web site: http://www.learningcircuits.org/2002/may2002/kindley.html (Accessed September 16, 2008)
4. Whittingham T(2008), The process Scenario-Based Training: Wiki site: http://addmproject.sydneyinstitute.wikispaces.net/ ( Accessed: September 15, 2008)
5. Stockvault Free Photographs (image source) Web site: http://www.stockvault.net/People_g22-Kite_Festival_p5238.html ( Accessed: September 26, 2008)
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
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12.0
Appendices
12.1 Appendix 1: Analysis of Target Audience (Q/A) Table
Target Audience Analysis
Understanding about Drugs
What do you know about drugs? Are you embarrassed to talk about drugs in front of other people? Do you know if your teenager is using drugs? 40% Yes Would you prefer to view a cd/dvd with content on drugs in your own home? 60% No 60% Read About Drugs 80% Yes 40% Basic Understanding 20% No
100% Yes
0% No
General Questions
What is your age? Gender Education Ages range between 20 and 70 years Female 69% Higher Education 60% 20% 35% 12% 7% 3% 4% 2% 8% 9% Male 31% Not completed 40%
Relationship to teenager who live with you?
Both Parents Mother Father Sister Brother Aunt Uncle Grandparents Other Carer
Nationality
What nationality are you? Indigenous Spanish Chinese Australian Lebanese Turkish 90% Yes 100% Yes 30% 5% 15% 40% 6% 4% 10% No 0% No
Technology
Do you have a home Computer? Do you have access to a computer?
Table 1: Target Audience Analysis Table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 24 of 30
12.2 Appendix 2: Project Work Schedule Table
JABIT‟s Project Work Schedule
Task
Jabit Digital Designs & Ideas Subcontracted given project plan brief
Start Date
08/09/08
Start Time
11.00 am
Finish Date
Finish Time
1.00 pm
Description
Familiarization with client requirements for project plan business report - list content.
Estimate Time
2.00 hrs
Actual Time
1.00 hrs
Phase 1
Develop Project Plan Business Report Liaise with project Manager Tony Continue Report- Research 12/09/08 Continue Report - Audience Analysis Continue Report - Concepts/Ideas Continue Report- Project Schedule Continue Report- Risk Management Project Plan report completed 29/09/08 Approval of Project Plan by Client Liaise with Project Manager Tony 03/10/08 10.00 am 03/10/08 11.00 am 30/09/08 9.00 am 02/10/08 11.00 am 10.00 am 15/09/08 22/09/08 24/09/08 26/09/08 11.00 am 10.00 am 10.00 am 1.00 pm 10.00 am 14/09/08 19/09/08 24/09/08 24/09/08 26/09/08 3.00 pm 4.00 pm 4.00 pm 5.00 pm 2.00 pm 10/09/08 11/09/08 9.00 am 10.00 am 11/09/08 4.00 pm 11.00 am
Prepared a project plan which shows the potential of scenario-based training for enabling parents and carers to participate in real life situations related to caring for teenagers by using this form of instruction (simulated learning). Confirm via email with project Manager the required content of the business report.
4.00 hrs 1.00 hrs
3.00 hrs 1.00 hrs 2.00 hrs 10.00 hrs 2.00 hrs 2.00 hrs 1.00 hrs 1.00 hrs
Research why scenario based training is best for client. What are the benefits to the client and parent/carers? Organise and conduct Audience Analysis – questionnaires to survey 100 parents/carers - charts produced from the % results. Develop concept and Ideas – feasibility and implementation of prototype.- produce image of concept map Develop project work schedule table for all tasks throughout development of project. Developed - Conduct Risk Management Assessment/ Contingency Plan table. Author/Designer Judy Beddoni - complete report and pass to project Manager Tony to pass on to client for approval. Allow maximum 3 days for approval by client. After approval Send email Tony project manager–- check for any client modifications to project plan.
4.00 hrs 16.00 hrs 4.00 hrs 4.00 hrs 2.00 hrs 1.00 hrs 24.00 hrs 1.00 hrs Total hours 38.00 hrs
Phase 1 completed Phase 2
Commence development of the product specification (non-functional prototype). - storyboards Continue development of the product specification (non-functional prototype) Prepare – text content Continue development of the product specification (non-functional prototype) Prepare – Quiz Scenarios Continue development of the product specification (non-functional prototype) Prepare – Narration scripts Continue development of the product specification (non-functional prototype) Prepare – Image content Continue development of the product specification (non-functional prototype) Prepare – Audio content 06/10/08 9.00 pm 14/10/08 Produced storyboards that will illustrate the content of screens.
3.00 hrs
06/10/08
1.00 am
6/10/08
4.00 pm
Create and write text
3.00 hrs
07/10/08
9.00 am
7/10/08
5.00 pm
Write scripts for quiz scenarios
8.00 hrs
08/10/08
9.00 am
08/10/08
5.00 pm
Write scripts for narration
5.00 hrs
09/10/08
11.00 pm
09/10/08
5.00 pm
Produce/source still image elements
5.00 hrs
10/10/08
9.00 am
13/10/08
5.00 pm
Produce sound, background music and narration
10.00 hrs
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
Continue development of the product specification (non-functional prototype) Prepare – Video content Continue development of the product specification (non-functional prototype). - wireframes Continue development of the product specification (non-functional prototype) – navigational chart Business report for client with product specification (non-functional prototype) Completed product specification report
14/10/08
9.00 am
20/10/08
5.00 pm
Produce/source and edit videos elements
24.00 hrs
21/10/08
9.00 pm
21/10/08
1.00 pm
Produced wireframe illustrating the placement of elements on a screen.
4.00 hrs
22/10/08 23/10/08
1.00 pm 9.00 pm
22/10/08 24/10/08 27/10/08
4.00 pm 4.00 pm 11.00 am 10.00 am 10.00 am
Produced navigation chart that illustrates the interaction between screens. Create report for client include illustrations of all product specifications. Author/Designer Judy Beddoni - completed the product specification (non-functional prototype) report - passed to project Manager Tony to pass on to client for approval. Allow maximum 3 days for approval by client. After approval - Send email Tony project manager–check for any client modifications to project plan. Total hours
3.00 hrs 4.00 hrs 1.00 hrs 24.00 hrs 1.00 hrs 71.00 hrs
Approval of the product specification (non-functional prototype) by Client Liaise with Project Manager Tony
27/10/08 30/10/08
9.00 am 9.00 am
29/10/08 30/10/08
Phase 2 completed Phase 3
Commence development of the functional prototype Develop – Animation Develop – User interface Develop – Navigation Develop – Interaction Completed functional prototype Evaluation and usability testing of the prototype by parents/ carers prior to final presentation Produce client PowerPoint presentation Slideshow Presentation Completed Project completed 01/12/08 9.00 am 11.00 am 01/12/08 10.00 am 12.00 pm 30/10/08 04/11/08 11/11/08 14/11/08 20/11/08 11.00 am 9.00 am 9.00 am 9.00 am 9.00 am 24/11/08 04/11/08 13/11/08 19/11/08 21/11/08 24/11/08 12.00 pm 5.00 pm 5.00 pm 5.00 pm 3.00 pm Development of the functional prototype from the product specifications. Develop animated images/ buttons etc Develop user interface Develop and organize all interactive content with navigation Produce interactive scenarios from scripts Product prototype transferred to CD/DVD
3.00 hrs 8.00 hrs 8.00 hrs 2.00 hrs 1.00 hrs
25/11/08 27/11/08
9.00 am 9.00 am
26/11/08
5.00 pm
Usability testing of the four primary elements for: Ease and effectiveness of navigation, Usefulness of content, Effectiveness of presentation, Task success rate. Produce a narrated slide show presentation that illustrates the product‟s navigation paths and highlights the product‟s features.
8.00 hrs 4.00 hrs 1.00 hrs 1.00 hrs 1.00 hrs
28/11/08
5.00 pm
Transferred completed presentation to a CD. Pass onto project manager Tony- to Present to client - completed prototype CD/DVD and the Presentation CD for acceptance and approval. Present completed prototype and show slideshow presentation to client for approval
Phase 4
Presentation to Client Approval/acceptance of the scenario based (functional prototype) by Client
01/12/08
01/12/08
2.00 pm
01/12/08
3.00 pm
Sign Off after acceptance… Project Completed Total hours
0.30 hrs 37.00 hrs
Phase 3 - 4 completed
Table 4: Project Work Schedule Table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 26 of 30
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
12.3 Appendix 3: Risk Management Table
Risk Management Table
Risk
Personnel Loss of key staff Skills, training Client/Designer Relationship Client response delay in approval Achieving customer acceptance of the deliverables Financial/Budget Project Schedule Business interruption Operational Badly-designed products Computer /equipment - breakdown or unavailability of parts Inexperienced personnel Planning and scheduling conflicts Supply delays Natural and man-made disaster Arson/fire Electrical 'spikes' L L H M Only for the inconvience this would cause – we are well insured for any loss – our data is continually backed up off site every hour to prevent any loss of project material and content. “ As above” Jabit Jabit L L L L L H M L L L By following the product specifications and project plan as approved by the client through out the product development this would be very unlikely to happen. We are well insured and covered by replacement of computer/ equipment if parts are unavailable. All our staff are experienced in digital media and graphic design. We prefer to complete one project before we commence another thus avoiding conflict in planning and schedules. Client maximum 3 days for approval of phases. We organize to have all the supplies required at the commencement of the development of the project. Jabit Client Jabit Jabit Jabit Client Jabit L L M M Our Staff are entitled to bonus payment for projects completed on schedule. We expect our clients to pay on time through out the development of their project that why we organize a quarterly payment plans it is part of our contract agreement with the client. Jabit Client Jabit M L H H We have allowed a maximum of three days for client to approve the stages of development of the project. By following the product specifications and project plan as approved and signed off by the client through out the product development this would be very unlikely to happen. Client Jabit L L L L All staff are trained in all aspects of digital media work and have been with our company for average of 5 years – Ongoing skills are update with training this is part of our business as technology is always changing. Jabit Jabit
Likelihood (H/M/L)
Impact (H/M/L)
Risk Response (Containment or contingency strategies)
Responsibility
Table 5: Risk assessment and Management Table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 27 of 30
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
12.4 Appendix 4: Project Cost Estimate Table
Scenario Based Training Prototype 30th September 2008
Project Costs for Produced
For
DOC's
By
Judy Beddoni
PROJECT BUDGET (Captures All Hourly Costs associated with Analysis, Design, Development, Implementation, and Testing the Prototype)
Project Cost per hour
Development Plan
$40.00
Phase 1 Planned
Phase 1 Actual
Phase 2 Planned
Phase 2 Actual
Phase 3 Planned
Phase 3 Actual
Phase 4 Planned
Phase 4 Actual
Budget to Date
$1,560.00
Actual to Date
$920.00 $40.00 $120.00 $40.00 $80.00 $400.00 $80.00 $80.00 $40.00 $40.00 $0.00 $0.00
Variance to Date
$640.00 $40.00 $40.00 $0.00 $80.00 $240.00 $80.00 $80.00 $40.00 $0.00
Check Client Requirements Develop Project Plan Liaise Project Manager
Research Target Audience Analysis Concepts/Ideas Project Schedule Risk Assessment Project Plan to Project Manager
2.00 4.00 1.00 4.00 16.00 4.00 4.00 2.00 1.00 1.00
1.00 3.00 1.00 2.00 10.00 2.00 2.00 1.00 1.00
$80.00 $160.00 $40.00 $160.00 $640.00 $160.00 $160.00 $80.00 $40.00 $40.00 $0.00 3.00 3.00 8.00 5.00 5.00
Liaise Project Manager
Non-functional prototype Storyboards
$0.00
Write -Text Content
Write Scripts - Quiz Scenarios Write Scripts - Narration Create/source - Images
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 28 of 30
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
Create/source - Audio Create/source - videos Wireframes Navigation
10.00 24.00 4.00 3.00 4.00 1.00 0.30 $0.00 3.00 8.00 8.00 2.00 1.00 8.00 4.00 1.00 1.00 $0.00 $0.00
Report - Product Specifications
PS Report to Project Manager
Liaise Project Manager
Functional Prototype Create - Animation Develop User Interface Develop - interactive Content Develop _Scenarios
Transfer Prototype to CD/DVD
Usability Testing
Produce narrated slideshow Transfer Presentation to CD
Products to Project Manager
Presentation to Client
Total Hours Total Costs Progress Payments
39.00 $1,560.00 23.00 $920.00 70.30 $2,812.00 0.00 $0.00 36.00 $1,440.00 0.00 $0.00
1.00
1.00 $40.00 0.00 $0.00 $1,560.00 $0.00 $920.00 $0.00 $640.00 $0.00
Project Complete - sign off
Jabit Signature:
Client Signature:
Table 6: Project Cost Estimate Table
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 29 of 30
Proposal Report
Scenario Based Training Application
Date: 26 September 2008
th
13.0
Approval
Prepared and written by Judy Beddoni Signature:……………………………… Date: 30th September 2008
Agreed and Approved by:…………………………………………… Date: …………………….. Project Manager:…………………………………………………….(Print Name)
Agreed and Approved by:…………………………………………… Date:……………………… Client:………………………………………………………….…….(Print Name)
Author: Judy Beddoni
„JABIT” Digital Designs and Ideas
Page 30 of 30