MH6H-thinking.ppt - MAELabs UCSD by jizhen1947

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									  Six Thinking Hats        ®




A Framework For Parallel
    Thinking In Teams




                               1
         Today’s Purpose

n   Review the key points on the
    participant online overview
n   Practice using the parallel thinking
    framework
n   Answer questions
n   Review applications

                                           2
                     Key Reminders
n   The online overview is a general
    introduction to prepare you to participate

n   It is not a training course in leading the
    use of the framework

n   Use the Six Hat framework under the
    direction of your trained Six Thinking Hat
    facilitator (full 1 day course)


                                                 3
                  Results Around The
                         World

n   Since 1993 over 200,000 trained
n   In use by many of the largest & most
    successful organizations worldwide
n   Works well in different cultures
n   Applies across all levels & disciplines


                                              4
        The Originator

Dr. Edward de Bono
    n   M.D., Ph.D., (philosophy,
        medicine & psychology), Rhodes
        scholar
    n   World-renowned consultant to
        business, governments, schools
        and industry
    n   Author of 62 books in 35
        languages
    n   Originator of Six Thinking Hats,
        Lateral Thinking and Direct
        Attention Thinking Tools
                                           5
     The Need To Improve

Three main problems with our current
 methods of thinking in teams?

n   Differing Perceptions
n   Complexity
n   Adversarial Approach


                                       6
7
8
                         Benefits Of The
            Six Thinking Hat Framework



 Parallel                              Adversarial
                   Save Time
           Improve Exploration
  Improve Creativity & Innovation
    Foster Collaborative Thinking
Move from Problem Solving to Opportunity Identification

                                                          9
 “Ninety Percent of all thinking
mistakes by adults are mistakes in
perception, not mistakes in logic.”
         Dr. Edward de Bono




                                 10
                         Basics To
                         Participate
n   Six different imaginary hats to put on or
    off. Each hat is a different color and
    represents a different type or mode of
    thinking.
n   We all wear the same hat (do the same
    type of thinking) at the same time.
n   When we change hats, we change our
    thinking.
                                                11
    White Hat
 Information & Data
   Neutral & Objective     FOCUS
Checked & Believed Facts
 Missing Information &
   Where To Source It




                               12
       Red Hat
  Feelings & Intuition
  Emotions Or Hunches         FOCUS
     “At This Point”
No Reasons or Justification
      Keep It Short




                                  13
      Yellow Hat
     Why It May Work
       Values & Benefits        FOCUS
   (Both Known & Potential)
         The Good In It
Logical Reasons Must Be Given




                                    14
     Cautions · Dangers
                                FOCUS
      Problems · Faults
Logical Reasons Must Be Given




                                    15
      Green Hat
    Creative Thinking
  Possibilities · Alternatives   FOCUS
 New Ideas · New Concepts
Overcome Black Hat Problems
& Reinforce Yellow Hat Values




                                     16
     Blue Hat
Managing The Thinking
   Setting The Focus      FOCUS
  Making Summaries
Overviews · Conclusions
      Action Plans



                              17
                                  Blue Hat
                           Managing The Thinking
                               Setting The Focus
                              Making Summaries
                            Overviews · Conclusions
    White Hat                     Action Plans                 Black Hat
Information & Data                                         Why It May Not Work
   Neutral & Objective                                        Cautions · Dangers
Checked & Believed Facts                                       Problems · Faults
 Missing Information &                                       Give Logical Reasons
   Where To Source It


                                    FOCUS

   Yellow Hat                                                      Red Hat
 Why It May Work                                            Feelings & Intuition
    Values & Benefits                                         Emotions Or Hunches
(Both Known & Potential)                                         “At This Point”
     The Good In It                                         No Reasons or Justification
  Give Logical Reasons                                            Keep It Short
                                Green Hat
                             Creative Thinking
                            Possibilities · Alternatives
                           New Ideas · New Concepts
                           Overcome Black Hat Issues
                           Reinforce Yellow Hat Values                                    18
                   Your Facilitator’s
                         Role
n   Define the focus of your thinking
n   Plan the sequence and timing of the
    thinking
n   Ask for changes in the thinking, if needed
n   Handle requests from group for changes in
    thinking
n   Form periodic or final summaries of the
    thinking for consideration by the team

                                     x       19
                           Your Role

n   Follow the lead of your trained facilitator
n   Stick to the hat (type of thinking) that is in
    current use
n   Try to work within the time limits
n   Contribute honestly & fully under each hat



                                                  20
                                      Sequence Use
                                       & Single Use
n   Sequence Use - The Blue Hat leader
    designs a sequence for the team to follow,
    but may make adjustments as needed
    (without this method, we would be only Red or Black )


n   Single Use - The Blue Hat leader may ask
    for the use of a single hat at a time as
    needed
n   (it helps when you know you won’t get argued; All agree to
    say same thing, help each other.)


                                                            21
n

n   “The important thing is to not stop
    questioning.”
n   Albert Einstein




                                          22
                             Example
                             Exercise


Recently a public zoo began experimenting with a new
feeding method for many of the carnivorous animals in the
facility. Instead of giving them simply meat at feeding times,
they released live prey into their large "natural setting" type
enclosures. In some cases an overabundance of other small
mammals in the zoo provided an on site food source. The
regular feeding times were not altered.

This experiment has caught the attention of several zoos in
North America. Discuss this idea and see if you think it
would work here in the United States?
                                                            23
                                       Example
                                       Exercise
  Imagine that this proposal has
           been made
1. Blue - 1/2 min.                      5. Green - 1 1/2 min.
2. White - 1 min.                       6. Red - 3/4 min.
3.Yellow - 1 1/2 min.                   7. Blue - 1 min.
4. Black - 1 1/2 min.


 It’s a good idea to do another (Yellow + Black) after getting some ideas.


                                                                         24
A "straw-man proposal" is a simple draft proposal intended to generate discussion of its disadvantages and       25
to provoke the generation of new, better, proposals. As the document is revised, it may be given other edition names
       There is no such thing as “Objective Discussion”, we all have
    opinions that we start with and using the data we are trying to build
                                a Case for it.
    Normally the Problem is: People will finally agree
      on something that they were not bought in.


n   6-Hats is a framework for Thinking/Exploring in teams that …
     n Reduces argument / Drift

     n Rapid Perception Sharing

     n Promotes idea generation (safe time &place)

     n Reduces time

     n Better Results




                                                                    26
27
   GENERATING
Alternatives
Participant Overview




                       28
“We can analyze the past, but
 we must design the future.”
       Dr. Edward de Bono




                            29
    There was a time that efficiency and problem solving were
       enough, but today, these just provide the Baseline.
              n PROVOCATIVE OPERATION (PO)
n    The incoming information organize itself in a sequence
     of temporary state. They are routine patterns.
n    When do you set yourself to look for New Alternatives?
n    To get a New Idea, we need to Start on a New Point.
     How? Use chance ,,, A Random Word… when brain is
     trying to connect that random word to the Subject, it
     goes through a Diff. routes which you didn’t know
     before.
n    (use 3 attributes of that word, and force yourself to
     find ideas, don’t explain how you got that idea.)
                                                          Lateral




                                                                    PO
                                                              30
                   Alternatives


What is an alternative ….
For gluing two pieces of wood
 together?
n   What is the connection between
    these options?


                                     31
                    Alternatives

n   Alternatives are not random
n   There is always a connection
n   We seldom clearly define these
    connections or “fixed points”
n   “Fixed Points” = “Concepts”


                                     32
                     Alternatives

      Why Look For Concepts?
n   Identifying and working with
    concepts drives the generation of
    more ideas

n   Identifying and working with
    concepts drives breadth in the
    thinking
                                        33
                           Alternatives
                         The Concept Triangle
                          Concept

Third
Idea


Second
 Idea




         First Idea or              Purpose or
         Alternative                Objective




                                                 34
                                    Alternatives
                               The Concept Triangle
                               Ways To Punish
                             People For Littering

 Put Their
 Picture In
Newspaper


  Make Them
  Serve Time
  Picking Up
     Litter




               Fine Those
                                                       Reduce
               That Litter
                                                    Downtown Litter




                                                                      35
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                    Alternatives
                 Selecting & Defining Concepts


n   Be very precise about the concept
n   Choose the concept carefully
n   Look for multiple concepts
n   Begin the concept statement with
    “Ways to…” or “Methods of…” and
    use at least 6-7 words

                                           37
                     Alternatives

 The Three Key Questions to Ask
1. What is the concept behind the idea
  being expressed?
2. Are there any other ways (ideas or
  alternatives) to carry out the concept?
3. Are there any other concepts?


                                            38
                Alternatives
                The Concept Fan
                Purpose or
                Objective




 Concept



First Idea or
Alternative

   Second
    Idea


 Third Idea




                                  39
                         Alternatives
      Key Things To Remember
1. Individual idea generation time is valuable to
  reduce channeling, maintain fidelity and drive
  efficiency.
2. Extract concepts from individual ideas. Do not
   group ideas first.
3. Then, find the Concept behind those ideas; try
   to make a lots of concepts. Don’t look for
   Similarities.
      Say: “Ways to….”
4. Then, generate more ideas for each Concept.
                                                    40
              Alternatives
               The Concept Fan to get the persons in two
           Purpose or    Ideas on how
                              on site departments to work more
           Objective
                              effectively and closely together



Concepts



 Ideas




                                                             41
1. What is the                2. Are there any              3. Are there any
concept behind the other ways to carry                       other concepts?
idea?              out that concept?


                                 CONCEPT: Ways To
                                 CONCEPT
                                 Punish For Littering
 IDEA: Put
 IDEA
 Picture In
Newspaper


  IDEA: Serve
   IDEA
  Time Picking
    Up Litter




                 IDEA: Fine
                 IDEA
                 Those That                              OBJ: Reduce
                                                         OBJ
                   Litter                               Downtown Litter



                                                                          42
       Alternatives

Example Exercise




                      43
  Random
  Random                                             Concept Fan Example
   Word
   Word
                           Ask – “Are there any other ways
                             Ask – “Are there any other to
                           Ask – “Are there any other waysThis offer
 “onion”                         carry concepts?
                                       out this concept?”
                             to carry out this concept?” seems a little
                                                    OBJECTIVE:                                  fishy if you
                                                     OBJECTIVE:
                                                  Generate ideas on
                                                   Generate ideas on
                                                                                                  ask me!
                                                 how to make sticky
                                                  how to make sticky
                                                 notes more popular
                                                  notes more popular

    Ways to          Ways to      Ways to have          Ways to        Ways to use              Ways to             Ways to use
      Ways to          Ways to     Ways to have          Ways to        Ways to use               Ways to            Ways to use
   more easily       make it       sticky notes         provide          shapes to                better             texture to
    more easily        make it      sticky notes          provide          shapes to               better              texture to
    transport       easier for       indicate             more            indicate              organize               indicate
     transport       easier for        indicate            more             indicate              organize               indicate
      sticky        sender to     something in a       flexibility     something or            the sticky           something or
       sticky         sender to    something in a       flexibility     something or             the sticky          something or
   notes after        clearly       unique and        to the user      enhance the            notes after           enhance the
    notes after         clearly      unique and        to the user       enhance the            notes after           enhance the
     writing         indicate        fun way                              message               they are               message
       writing         indicate        fun way                              message               they are              message
                    something                                                                    written
                     something                                                                     written
                                                                                                                     Emboss an
                                                                                                                       Emboss an
                                                                                                                      image to
                                                                                                                        image to
                                                                                                                     match the
                                                                                                                       match the
                                                                                                                     fragrance
                                                                                                                       fragrance
                                                                                                                    on the note
                                                                                                                     on the note
     Create a                     Print a blank                        Notes that                Create a to
       Create a
    small book
                                    Print a blank
                                   smiley face                          Notes that                            to
                                                                                                  Create a Have
      small book                     smiley face                         look like                 -do list Have
     with clear                    on the note                             look like                        uniquely
                                                                                                     -do list
      with clear                     on the note                        were torn                 board so uniquely
   plastic pages                    so sender                             were torn                 board soshaped
    plastic pages                     so sender                        out – rough                notes can shaped
      to store                    can indicate                          out – rough                       can
                                                                                                   notes notes that
        to store                    can indicate                               Make them be posetd
                                                                           edges                           notes that
     notes for                     an emotion                                    Make them be posetd
                                                                             edges             Have an      visually
       notes for
       travel
                                     an emotion                                where they Have an  and re- visually
         travel                                                                 where they    urgent vs re- Create a
                                                                                                     and communicat
                                                                                  will not urgent vs rolls Create a
                                                                                                  Create communicat
                                                                                                  arranged
                                  Add scents                                                        Create e posting board
                                                                                    will not important rolls
                                                                                                    arranged even
                                   Add scents
                                  & colors to                                                       of
                                                                                          Have pre- sticky even
                                                                                 stick to important e posting board
                                   & colors to                                                        of
                                                                                           Have pre- without
                                                                                   stick to grid pre- stickydivided into
                                   help get                                                    gridnotes
                                                                                 pockets,printed pre-that divided into
                                                                                                              without
                                                                                               printed
                                                                                   pockets,printed             an
                                                                                                     notes that urgent vs
                                                                                                            reading
  “Are there any                     help get
                                   message
                                     message
                                                                                etc. when printed be reading
                                                                                 etc. when
                                                                                          checkable
                                                                                            checkable
                                                                                                      can        an urgent vs
                                                                                                       can be important
                                   across -                                       carried  boxes todispensed important
                                     across -                                       carried boxes to dispensed grid
                                  scratch &                                                indicate in any           grid
                                    scratch &
                                    sniff!!!                                                 indicate in any
                                                                                             things length
    – “What is the some ideas.
Ask First – Generateconcept behind this idea?”
                                      sniff!!!                                                things length
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                         Alternatives


 “The best way to get good ideas is to get
lots of ideas and throw out the bad ones.”
             Linus Pauling
            Nobel Prize Winner in Physics




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Why do gorillas have big nostrils?




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