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Complete survey results

VIEWS: 4 PAGES: 7

									BANK NAME

Bank of Westport Castle Bank and Trust Company Connecticut Bank of Commerce Cornerstone Bank First City Bank First International Bank Greenwich Bank & Trust Company North American Bank & Trust Co Prime Bank Salisbury Bank & Trust Simsbury Bank & Trust U.S. Trust Company of CT Valley Bank Wilton Bank B B

B S H Bank Bank Subsidiary Bank Holding Company Grand Totals 2 0 0 2
B B

Annuities - Fixed Annuities-variable rate
B B B B

2 0 0 2
B

5 0 0 5 0 0 0 0
B

ATM/Satellite Device Audit Services Auto Dealer Floor Planning Business Personal Property Leasing Call Centers

1 0 0 1 0 0 0 0 0 0 0 0
B B B H B

4 0 1 5
B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B

Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential Construction Lending-Commercial Correspondent Banking Services Credit Cards (agent issue) Credit Cards (bank issue) Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement EDP Servicing Estate Planning Home Equity Loans Internet Banking Services: PC Banking Electronic Telephone Payments Insurance Products: Life Long-term care/Health Disability

0 12 0 11 0 0 0 0 0 0 0 0 0 12 0 11 13 0 0 13 1 0 0 1 3 0 0 3 3 0 0 3 4 0 0 4 8 0 0 8 1 0 0 1 1 0 0 1 2 11 0 0 0 0 0 0 0 2 11 0 4 0 0 4 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

14 STATE BANK AND TRUST COMPANIES

The State of Connecticut Department of Banking

2000 SURVEY OF REVENUE PRODUCING SERVICES

Page 1

Property/casualty-consumer 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
B B B B B B B B B B B B B B B B B B B B B B B B B B B

Property/casualty-commercial Insurance Services: Internal Program Third Party Program Investment Advisory Services Letters of Credit Medical Savings Account Money Orders/Cashier Checks
B

2 12 1 12 0 0 0 0 0 0 0 0 2 12 1 12 1 0 0 1 1 0 0 1 8 0 0 8 5 0 0 5 0 0 0 0 2 0 0 2 7 0 0 7 3 0 0 3 0 0 0 0 1 0 0 1 0 0 0 0 0 11 0 12 0 0 0 0 0 0 0 0 0 11 0 12 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 1 1 1 0 1 2 0 12 0 0 0 0 0 0 0 0 12 0 2 0 0 2 2 0 0 2 0 0 0 0 3 12 0 0 0 0 3 12 0 0 0 0

Mortgage Brokerage
B

Mortgage Insurance
B B B B B B H H B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B

Mortgage Origination Mortgage Servicing Municipal Securities Dealers Mutual Funds Permanent Mortgage Lending Real Estate Development Real Estate Equity Participation Real Property Leasing Remittance Banking Reverse Mortgages Safe Deposit Boxes Savings Bank Life Insurance Savings Bonds Securities Brokerage: Internal Program Third Party Marketing-Dual Employee Third Party Marketing-Managed Program Tax Planning Tax Preparation Travel Agency Travelers Checks Trust Services: Internal Program Third Party Program U.S. Government Securities Dealer Vendor's Single Interest Insurance Wire Transfer Other

2000 SURVEY OF REVENUE PRODUCING SERVICES
The State of Connecticut Department of Banking

23 SAVINGS BANKS - MUTUAL Third Party Marketing-Managed Program Third Party Marketing-Dual Employee

Business Personal Property Leasing

Consumer Lending/Personal Loans

Vendor's Single Interest Insurance
B B B

Construction Lending-Commercial

U.S. Government Securities Dealer

Construction Lending-Residential

Electronic Telephone Payments

Correspondent Banking Services

Credit Life Insurance-consumer

Property/casualty-commercial

Real Estate Equity Participation

Property/casualty-consumer

Money Orders/Cashier Checks

Permanent Mortgage Lending

Debt Cancellation Agreement

Savings Bank Life Insurance

Investment Advisory Services

Municipal Securities Dealers

Consumer Finance Licensee

Auto Dealer Floor Planning

Internet Banking Services:

Credit Cards (agent issue)

Credit Cards (bank issue)

Long-term care/Health

Medical Savings Account

Real Estate Development

Third Party Program

Annuities-variable rate

Real Property Leasing

Mortgage Origination

Securities Brokerage:

ATM/Satellite Device

Mortgage Brokerage

Insurance Products:

Mortgage Insurance

Remittance Banking

Home Equity Loans

Insurance Services:

Mortgage Servicing

Safe Deposit Boxes

Reverse Mortgages

Cash Management

Consumer Leasing

Annuities - Fixed

Travelers Checks

Tax Preparation

Letters of Credit

Estate Planning

Trust Services:

EDP Servicing

Savings Bonds

Mutual Funds

Travel Agency

Audit Services

Third Party Program

Internal Program

Internal Program

Internal Program

PC Banking

Wire Transfer
B B B B B B B B B B B B B B B B B B B B B B B

Tax Planning

Call Centers

Debit Cards

Disability

Life

BANK NAME

Chelsea Groton Savings Bank Collinsville Savings Society Dime Savings Bank of Norwich Essex Savings Bank Fairfield County Savings Bank Farmington Savings Bank First County Bank Guilford Savings Bank Jewett City Savings Bank Liberty Bank Litchfield Bancorp. Milford Bank Naugatuck Savings Bank New Haven Savings Bank Newton Savings Bank Northwest Community Bank Putnam Savings Bank Ridgefield Bank Savings Bank of Danbury Stafford Savings Bank Thomaston Savings Bank Torrington Savings Bank Union Savings Bank

S S B B B

S S S B

B B B B B B B B B B B B B B B B

B B

B B

B S B B B B

B S B B

B B B B

B S B B

B B B B B B

B

B B B B

B B B

B B B B B B B B B B B B B B B B B B B B B B

B

S

B

B

B B B B B B B B B B B B B B B B B B B B B B B B B B B BH B B B B B B B B B B B B B B B B

B B B B B

B S B B B B B B B B B B B B B B

B B B B

B B

B B B B B B B B B B B B B B B B B B B B B B

S S B

B

B B

B

B

B

B B B B B B B B B B B B B B B B B B B B B B B

B B B S B S S S B B S B B B B B B B B B B B B B B B S S S S B B S S B S B S B B B B B B B B B B B B B B S B B B B S S B

B B B B B B B B B B B B B B B B B B B

B

B B B

B

B B B B B B B B B B B B B B B B B B B B B B B

B B S B B B B B B B B B S B

B B B B B B B B B B B B B B B B B B B B

B B S B B B B B B B S B B B B B B B B

S

S S S

B B B B B B B B B B B B B B B B B B B B B B

B B S B

B S B B B B B

B B B B

B

S

B

B

B

B B B

B

B

B

B B B B B S B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B

B B B B B B B B B B B B B B B B B B B B B B B

S B S B B B B B B B B B B B B B B B B S S S

B B B B B B B B B B B B B B B B B B B B B B

S B B B B B S

B

B

B

B

B B B

B

B B

B Bank S Bank Subsidiary H Bank Holding Company Grand Totals

10 3 0 13

6 4 0 10

18 0 0 18

0 0 0 0

0 0 0 0

3 1 0 4

5 13 0 22 0 0 0 0 0 0 0 0 5 13 0 22

1 23 20 1 0 0 0 0 0 2 23 20

0 0 0 0

9 0 0 9

3 16 22 0 1 0 0 0 0 3 17 22

0 0 0 0

0 0 0 0

5 23 0 11 2 0 0 0 0 0 0 0 7 23 0 11

7 0 0 7

0 8 0 3 0 0 0 11

2 3 0 5

3 2 0 5

2 2 0 4

1 2 0 3

0 0 0 0

2 8 0 2 0 0 2 10

5 19 0 23 2 0 0 0 0 0 0 0 7 19 0 23

1 15 20 17 1 1 0 2 0 0 0 0 2 16 20 19

2 6 1 4 0 0 3 10

22 0 0 22

4 2 0 6

3 0 0 3

2 0 0 2

1 0 0 1

1 23 19 23 0 0 0 0 0 0 0 0 1 23 19 23

0 0 0 0

1 14 1 1 1 0 0 0 0 2 15 1

2 2 0 4

2 1 0 3

0 22 0 0 0 0 0 0 0 0 22 0

6 0 0 6

5 0 0 5

1 2 0 3

3 23 2 0 0 0 0 0 0 3 23 2

Page 2

Other
B B

BANK NAME

American Bank of Connecticut American Savings Bank Citizens Bank of Connecticut Hometown Bank NewMil Bank People's Bank Rockville Bank Savings Bank of Manchester Savings Institute Southington Savings Bank Tolland Bank

B Bank S Bank Subsidiary H Bank Holding Company Grand Totals
S B S B B B B B S

6 3 0 9
S B S B B B B B B B B B B B B B B B B S

Annuities - Fixed Annuities-variable rate ATM/Satellite Device Audit Services Auto Dealer Floor Planning Business Personal Property Leasing Call Centers

6 11 2 3 0 0 0 0 0 9 11 2
B B B B

2 1 0 3
B B B

S

3 1 0 4
B B B B

S

4 0 0 4
B B B B B B B

7 0 0 7
B B B B B B B B B B B B B B B B S B B B B B B B B B

Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential Construction Lending-Commercial Correspondent Banking Services Credit Cards (agent issue)

1 11 3 10 0 0 0 1 0 0 0 0 1 11 3 11
B B S B B B B B B B B

10 1 0 11
B

1 0 0 1
B B B

B B

5 0 0 5
B B B B

4 0 0 4
B B B S B B B B B B B B B B

Credit Cards (bank issue)
B B B B

Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement

7 10 2 1 0 0 0 0 0 8 10 2
B B

B

1 0 0 1
B B B B S B B B B

EDP Servicing
B B B B B B S B

Estate Planning Home Equity Loans Internet Banking Services:

6 9 1 1 0 0 7 10 0 0 0 0 9 0 0 9 6 0 0 6 0 0 0 0 4 4 0 8 2 3 0 5 3 3 0 6 1 2 0 3
B B

B B B B B B B B B B B B B B S S B S B S S B S S B S

B B S S S S

B B B

PC Banking Electronic Telephone Payments Insurance Products: Life Long-term care/Health Disability Property/casualty-consumer
S B S

The State of Connecticut Department of Banking

2000 SURVEY OF REVENUE PRODUCING SERVICES

Page 3

12 SAVINGS BANKS - STOCK

1 2 0 3 0 0 0 0
B

Property/casualty-commercial Insurance Services:
B

2 1 0 3 4 3 0 7 3 10 2 11 4 0 0 0 0 0 0 0 7 10 2 11 3 1 0 4
B B B

S S B S S B B S B S B B B S B B B B B B B B B B B B S

Internal Program
B S S B B B B B B B B B B B B B B B S B B S B B B B B B B B

Third Party Program Investment Advisory Services Letters of Credit Medical Savings Account Money Orders/Cashier Checks Mortgage Brokerage Mortgage Insurance 5 10 8 2 1 1 0 0 0 7 11 9 0 1 0 1
S B S B B B

Mortgage Origination
B B B B B B S S B B S B B S B B B B B B B B B B

Mortgage Servicing Municipal Securities Dealers Mutual Funds 6 10 5 3 1 0 0 0 0 9 11 5 3 0 0 3 1 0 0 1 1 0 0 1 1 11 7 11 0 0 0 0 0 0 0 0 1 11 7 11 0 0 0 0 0 1 0 1
B S B B S B B S

Permanent Mortgage Lending
B B B B B B B B B B B B B B B B B B B B S B B B B B B B B B B B B B B B B B B B B

Real Estate Development Real Estate Equity Participation Real Property Leasing Remittance Banking Reverse Mortgages Safe Deposit Boxes Savings Bank Life Insurance Savings Bonds Securities Brokerage: Internal Program 5 2 0 7
B

Third Party Marketing-Dual Employee 1 0 0 1 2 0 0 2
B

Third Party Marketing-Managed Program
B B

Tax Planning 1 0 0 1 1 10 0 0 0 0 0 0 0 1 10 0 4 1 0 5 2 1 0 3
B

Tax Preparation
B B B B B B B S B B B B B B B B B B S

Travel Agency Travelers Checks Trust Services: Internal Program Third Party Program 1 1 0 2 1 11 0 1 0 0 0 0 0 2 11 0
S S

U.S. Government Securities Dealer
B

Vendor's Single Interest Insurance
B B B B B B B B B B B

Wire Transfer Other

BANK NAME

Stock Cargill Bank of Connecticut

Mutual Eastern Savings and Loan Association Naugatuck Valley Savings and Loan Association Windsor Locks Savings and Loan Association

B S H Bank Bank Subsidiary Bank Holding Company Grand Totals 0 0 0 0 0 0 0 0
B B B

Annuities - Fixed Annuities-variable rate ATM/Satellite Device Audit Services Auto Dealer Floor Planning
H

3 0 0 3 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0
B B B B B H B B B B B B B B B B B B B B B B B

Business Personal Property Leasing Call Centers Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential Construction Lending-Commercial Correspondent Banking Services Credit Cards (agent issue) Credit Cards (bank issue) Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement EDP Servicing

1 0 0 1 0 0 0 0 3 0 0 3 0 0 0 0 4 0 0 4 3 0 0 3 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 3 0 0 3 0 0 0 0 1 0 0 1 0 0 1 1 3 0 0 3 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 1 0 0 1 Life

Estate Planning Home Equity Loans Internet Banking Services: PC Banking Electronic Telephone Payments Insurance Products: Long-term care/Health Disability 0 0 0 0 Property/casualty-consumer 0 0 0 0 Property/casualty-commercial 0 0 0 0 Insurance Services: 0 0 0 0 Internal Program 0 0 0 0 Third Party Program
H

The State of Connecticut Department of Banking

4 SAVINGS AND LOAN ASSOCIATIONS

2000 SURVEY OF REVENUE PRODUCING SERVICES

Page 4

0 0 1 1 3 0 0 3 0 0 0 0 4 0 0 4 0 0 0 0 2 0 0 2 4 0 0 4 2 0 0 2 0 0 1 1 0 0 1 1 4 0 0 4 2 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0 0 3 1 0 0 1 4 0 0 4 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 1 0 0 1 1 0 0 0 0 4 0 0 4 0 0 0 0 0 0 1 1 0 0 0 0 0 0 1 1 1 0 0 1 3 0 0 3 0 0 0 0

Investment Advisory Services
B B B H H B B B H H H B H H B B B B B B B B B B B B B B B B B B B B B B B B B B B B B B

Letters of Credit Medical Savings Account Money Orders/Cashier Checks Mortgage Brokerage Mortgage Insurance Mortgage Origination Mortgage Servicing Municipal Securities Dealers Mutual Funds Permanent Mortgage Lending Real Estate Development Real Estate Equity Participation Real Property Leasing Remittance Banking Reverse Mortgages Safe Deposit Boxes Savings Bank Life Insurance Savings Bonds Securities Brokerage: Internal Program Third Party Marketing-Dual Employee Third Party Marketing-Managed Program Tax Planning Tax Preparation Travel Agency Travelers Checks Trust Services: Internal Program Third Party Program U.S. Government Securities Dealer Vendor's Single Interest Insurance Wire Transfer Other

BANK NAME

Bankers' Bank Bankers' Bank Northeast B

Aeltus Trust Company Bankers Trust Co Connecticut Ltd. Circle Trust Company Northern Trust Company Phoenix Charter Oak Trust Company Trust Company of Connecticut

B S H BB Bank Bank Subsidiary Bank Holding Company Bankers' Bank Grand Totals 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
B B

Annuities - Fixed Annuities-variable rate ATM/Satellite Device Audit Services Auto Dealer Floor Planning Business Personal Property Leasing Call Centers Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential

2 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

The State of Connecticut Department of Banking

2000 SURVEY OF REVENUE PRODUCING SERVICES

7 STATE-CHARTERED LIMITED PURPOSE TRUST COMPANIES AND/OR BANKERS' BANK

Page 5

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
B

1 0 0 0 1 0 0 0 0 0
B B B

B

4 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
BB

Construction Lending-Commercial Correspondent Banking Services Credit Cards (agent issue) Credit Cards (bank issue) Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement EDP Servicing Estate Planning Home Equity Loans Internet Banking Services: PC Banking Electronic Telephone Payments Insurance Products: Life Long-term care/Health Disability Property/casualty-consumer Property/casualty-commercial Insurance Services: Internal Program Third Party Program Investment Advisory Services Letters of Credit Medical Savings Account Money Orders/Cashier Checks

B H B B B

Mortgage Brokerage Mortgage Insurance Mortgage Origination Mortgage Servicing Municipal Securities Dealers Mutual Funds Permanent Mortgage Lending Real Estate Development Real Estate Equity Participation Real Property Leasing Remittance Banking Reverse Mortgages Safe Deposit Boxes Savings Bank Life Insurance Savings Bonds Securities Brokerage: Internal Program Third Party Marketing-Dual Employee Third Party Marketing-Managed Program Tax Planning Tax Preparation Travel Agency Travelers Checks Trust Services: Internal Program Third Party Program

B

1 0 0 1 2

U.S. Government Securities Dealer Vendor's Single Interest Insurance Wire Transfer Other

BANK NAME

B S H BB

% of Total Institutions Bank Bank Subsidiary Bank Holding Company Bankers' Bank Grand Totals
18 6 0 0 24 Annuities - Fixed Annuities-variable rate ATM/Satellite Device Audit Services Auto Dealer Floor Planning Business Personal Property Leasing Call Centers Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential Construction Lending-Commercial 2 0 0 0 2 18 0 0 0 18 10 0 0 0 10 27 2 0 0 29 43 0 0 0 43 3 0 0 0 3 3 0 0 0 3 15 3 1 0 19 46 1 0 0 47 0 0 0 0 0 25 0 0 0 25 14 0 0 0 14 0 0 0 0 0 13 7 0 0 20 4 6 0 0 10 7 5 0 0 12 3 4 0 0 7 2 4 0 0 6 Correspondent Banking Services Credit Cards (agent issue) Credit Cards (bank issue) Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement EDP Servicing Estate Planning Home Equity Loans Internet Banking Services: PC Banking Electronic Telephone Payments Insurance Products: Life Long-term care/Health Disability Property/casualty-consumer Property/casualty-commercial 0 0 0 0 0 Insurance Services: 5 1 0 0 6 Internal Program 12 5 0 0 17 Third Party Program 14 6 1 0 21 Investment Advisory Services 44 0 0 0 44 Letters of Credit 3 0 0 0 3 Medical Savings Account 50 0 0 0 50 Money Orders/Cashier Checks 5 2 0 0 7 Mortgage Brokerage 23 3 0 0 26 Mortgage Insurance 42 1 0 0 43 Mortgage Origination 32 3 0 0 35 Mortgage Servicing 2 2 1 0 5 Municipal Securities Dealers 16 7 2 0 25 Mutual Funds 43 1 0 0 44 Permanent Mortgage Lending 14 2 0 0 16 Real Estate Development 6 0 0 0 6 Real Estate Equity Participation 4 0 0 0 4 Real Property Leasing 2 0 0 0 2 Remittance Banking 2 0 0 0 2 Reverse Mortgages 48 0 0 0 48 Safe Deposit Boxes 27 0 0 0 27 Savings Bank Life Insurance 50 0 0 0 50 Savings Bonds 0 0 0 0 0 Securities Brokerage: 3 2 0 0 5 Internal Program 20 3 1 0 24 Third Party Marketing-Dual Employee 2 0 0 0 2 Third Party Marketing-Managed Program 4 2 2 0 8 Tax Planning 4 1 2 0 7 Tax Preparation 1 0 0 0 1 Travel Agency 48 0 0 0 48 Travelers Checks 0 0 0 0 0 Trust Services: 12 1 1 0 14 Internal Program 9 1 0 0 10 Third Party Program 2 3 1 0 6 U.S. Government Securities Dealer 8 1 0 0 9 Vendor's Single Interest Insurance 49 0 0 0 49 Wire Transfer 3 0 0 1 4 Other 83% 7% SUMMARY 14 7 0 0 21 37 0 0 0 37 2 0 0 0 2 3 1 0 0 4 6 2 1 0 9 9 0 0 0 9 26 0 1 0 27 1 0 0 0 1 48 0 0 0 48 4 1 0 0 5 48 1 0 0 49 46 1 0 0 47

2000 SURVEY OF REVENUE PRODUCING SERVICES The State of Connecticut Department of Banking

41% 36% 63% 3% 7% 15% 15% 46% 2% 81% 8% 83% 80% 3% 31% 17% 49% 73% 5% 5% 32% 80% 0% 42% 24% 0% 34% 17% 20% 12% 10% 0% 10% 29% 36% 75% 5% 85% 12% 44% 73% 59% 8% 42% 75% 27% 10% 7% 3% 3% 81% 46% 85% 0% 8% 41% 3% 14% 12% 2% 81% 0% 24% 17% 10% 15%

Page 6

1999 - % of Total Institutions (65 Banks)
Annuities - Fixed Annuities-variable rate ATM/Satellite Device Audit Services Auto Dealer Floor Planning Business Personal Property Leasing Call Centers Cash Management Consumer Finance Licensee Consumer Lending/Personal Loans Consumer Leasing Construction Lending-Residential Construction Lending-Commercial Correspondent Banking Services Credit Cards (agent issue) Credit Cards (bank issue) Credit Life Insurance-consumer Debit Cards Debt Cancellation Agreement EDP Servicing Estate Planning Home Equity Loans Internet Banking Services: 8% 9% 0% 23% 14% 18% 3% PC Banking Electronic Telephone Payments Insurance Products: Life Long-term care/Health Disability Property/casualty-consumer Property/casualty-commercial Insurance Services: Internal Program Third Party Program Investment Advisory Services Letters of Credit Medical Savings Account Money Orders/Cashier Checks Mortgage Brokerage Mortgage Insurance Mortgage Origination Mortgage Servicing Municipal Securities Dealers Mutual Funds Permanent Mortgage Lending 0% Real Estate Development Real Estate Equity Participation Real Property Leasing Remittance Banking Reverse Mortgages Safe Deposit Boxes Savings Bank Life Insurance Savings Bonds Securities Brokerage: Internal Program Third Party Marketing-Dual Employee Third Party Marketing-Managed Program Tax Planning Tax Preparation Travel Agency Travelers Checks Trust Services: Internal Program Third Party Program U.S. Government Securities Dealer Vendor's Single Interest Insurance Wire Transfer Other 0% ### 2% 2% 8% 2% 0% 37% 0% 12% 8% 3% 2% 2% 2% 38% 35% 38% 0% 2% 3% 22% 0% 28% 34% 35% 2% 25% 40% 2% 15% 18% 31% 3% 38% 3% 0% 6% 32% 29% 0% 0% 12% 38% 0% 25% 20% 29% ### 2% 2% 8% 14% 0% 34% 3% 38% 34% 2% 25%

2000 - % of Total Institutions (59 Banks) Comparison of 2000 and 1999

2000 SURVEY OF REVENUE PRODUCING SERVICES

41% 36% 63% ### 7% 15% 15% 46% 2% 81% 8% 83% 80% 3% 31% 17% 49% 73% 5% 5% 32% 80% 0% 42% 24% 0% 34% 17% 20% 12% 10% 0% 10% 29% 36% 75% 5% 85% 12% 44% 73% 59% 8% 42% 75% 27% 10% 7% 3% 3% 81% 46% 85% 0% 8% 41% 3% 14% 12% 2% 81% 0% 24% 17% 10% 15% 83% ###

Page 7


								
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