Your Key to Profitable Growth
ê What is a VA?
ê What does a VA do?
ê How will I benefit from VA services?
ê What are the Advantages?
ê What do I look for in a VA?
ê A Virtual Assistant (VA) is an independent entrepreneur
providing administrative, creative and/or technical
ê Utilizing advanced technological modes of
communication and data delivery, a professional VA
assists clients in his/her area of expertise from his/her
own office on a contractual basis.
ê The “virtual assistant” concept
began to emerge circa 1995, when
isolated Internet sites began
advertising Web-based staffing
ê While recent research indicates
that the majority of VAs are now
based in the US, practices are to be
found in Canada, Australia and the
ê “Offshore” development of the
industry is expected to grow rapidly
in English-speaking countries in
particular as Internet usage
Factors in the development
of the VA Industry are:
ê the growth of the Internet,
ê changing demographics,
ê corporate downsizing,
ê the evolution of
ê and the expansion of the field
of virtual services generally.
The VA Community
ê The Virtual Assistant community has developed into a
global workforce of highly skilled and trained office and
ê The VA community is often praised for its camaraderie
and free-flow of knowledge and experience.
ê VA Associations have developed Professional
Certifications for qualifying VAs. The process of
certification measures the skills of the VA and their
ê For the business that wants to grow
internationally, VAs offer an "instant
presence" in a foreign country.
ê International VA Associations such as the
IVAA link VAs and clients from all parts of
Services provided by
Virtual Assistants Include:
ê Administrative Support ê Real Estate support
ê Association Management ê Database design
ê Marketing ê Graphic design
ê Bookkeeping ê Research
ê Web Site Design and ê Transcription
maintenance ê Legal secretarial
ê Scheduling ê Insurance Broker/Agent
ê Data entry support
ê Multimedia Presentations ê Business Coaching
ê Desktop publishing ê Personal Assistance
of using a VA:
ê No payroll expenses
ê No need of office space
ê Flexible work hours
ê Skilled professional service
ê No geographical limitations
ê Access to new technology
ê Saves you time and money
ê A partner in the success of
from VA Services?
ê Small businesses ê Entrepreneurs
ê Self-employed workers ê Consultants
ê Executives of any kind ê Market Agents
ê Busy people ê Home-based business
ê Clubs and associations ê New start-up business
ê Sales executives ê Internet business
ê Chief executives ê International business
ê Presidents ê Lawyers
ê MPs ê Doctors
ê Real Estate Agents ê ANYONE!
How Do I Find a VA:
ê Access Online VA directories from VA
associations such as the International Virtual
Assistant’s Association at: www.ivaa.org
ê Browse the various directories of Virtual
Assistants categorized by certification,
alphabetically and geographically, or
ê Take advantage of the RFP program and have
selected VAs contact you, or
ê Research Virtual Assistants online.
What to Look for
in a Virtual Assistant:
ê What Certifications, if any, does the VA have?
ê Can the VA provide client testimonials?
ê What are the billing rates & forms of payment?
ê Does the VA specialize in relevant areas?
ê Is the VA available for the hours you require?
ê Is the VA equipped with the proper
How Do I Select a VA?
ê Spend time on the VA's Web Site. Check for
typos and bad grammar, or accomplishments,
participation in the VA profession, and published
ê Does the VA belong to a professional group,
such as the International Virtual Assistants
ê Ask for client references and check them.
ê Call the VA and conduct a phone interview.
• When you hire a VA, you open the door to a
global resource of administrative and technical
• Virtual Assistants help YOU so that YOU can
focus on your business.
• The Virtual Assistant
A partner in your success!