Zurich Australia Corporate Fact Sheet by wuzhenguang


									Zurich Financial Services Australia

Corporate Fact Sheet
Issue date: September 2013

Zurich Financial Services Australia (Zurich Australia),
a member of the Swiss-based worldwide Zurich
Insurance Group, is the only global financial services
group operating in Australia under a single brand
in the core business lines of general insurance, life
risk, investment and superannuation solutions. We
operate under the global Zurich brand.

                                       Our business is divided into two main segments. We offer general
  The worldwide Zurich                 insurance solutions to customers such as small businesses, mid-sized
  Insurance Group                      and large companies and multinational corporations, primarily through
                                       insurance brokers. We also offer life and investment solutions to corporate
  Serving customers for 135 years      and personal customers, primarily through financial advisers.
                                       Our presence in our core lines in Australia has been sustained, no matter
  Operating in over 170 countries      what economic conditions prevail. Our offices are Australia-wide and our
                                       headquarters are in North Sydney.

  Employing over 60,000 people         Zurich Insurance Group – a global view
                                       The Zurich Insurance Group is one of the world’s largest insurance based
  1220 people in Australia & NZ        financial services insurance groups, and one of the few to operate on a
                                       truly global basis.

  3 main business lines, general       It has a global network of subsidiaries and offices in North America and
                                       Europe, Asia-Pacific, the Middle East, Latin America and other markets.
  insurance, life risk, investments    Founded in 1872, the company’s headquarters are in Zurich, Switzerland.
                                       Zurich employs over 60,000 people helping customers manage risk
                                       in more than 170 countries. It is the second largest insurer of global
                                       corporate business.
                                       The Group, headed by Chief Executive Officer Martin Senn, is listed on the
                                       Swiss stock exchange. For more information, visit www.zurich.com

                                       Our Australian origins
                                       The Australian lineage of Zurich Insurance Group dates back to 1920,
                                       when the Commonwealth General Assurance Corporation Ltd (CGA) was
                                       incorporated in New South Wales. In 1961, CGA became part of the Zurich
                                       Insurance Group.

                                       Our employees and leadership
                                       Zurich Australia, with around 1220 employees in Australia and New
                                       Zealand, is led by Daniel Fogarty, Chief Executive Officer – General
                                       Insurance, and Colin Morgan, Chief Executive Officer – Life & Investments.

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          What we offer                                                      •	   Zurich Australia also provides a range of online risk
          Our business is divided into two main entities – General                management tools for brokers and their customers,
          Insurance and Life and Investments. We leverage the strength            such as Virtual Fleet Risk Manager, Z Fleet Navigator
          of the global Zurich group and have a deep understanding of             and Virtual Fire Safety Manager.
          our local markets. Our business segments are united by our         •	   Claims Online provides brokers with an online inquiry
          common aspiration to be a leading financial services provider           facility for motor, property and liability claims.
          in our chosen markets and to deliver to our customers when
          it matters.                                                        •	   CTP Greenslips Online enables efficient processing
                                                                                  of CTP insurance.
          Zurich’s wealth protection solutions
                                                                             Life Risk
          General Insurance
                                                                             Zurich Australia’s Life Risk business provides choice and
          Zurich Australia has built a major general insurance business      flexibility through a suite of award-winning business and
          through its reputation for strong risk management, security        personal life risk solutions. Our Life Risk personal risk
          and intermediary-based distribution strategy. We offer             solutions include life, trauma and disability insurance. Zurich
          insurance packages and business risk solutions to small to         is able to draw on its global strength to provide exceptional
          medium-sized enterprises (SMEs), large corporations and            service and outstanding value, and provide innovative,
          multinational companies.                                           customer-friendly products.
          Part of Zurich Australia’s commitment to the Australian            Zurich Australia’s Life Risk business continues to receive
          market is to provide greater access for local insurance brokers    accolades for delivering market leading service, innovative
          and their customers to Zurich Insurance Group’s global             products and outstanding value. In late 2012, our strength in
          capabilities and expertise.                                        business insurance was again recognised by Canstar Cannex,
          Our general insurance solutions provide protection:                with Zurich Australia winning Outstanding Value Awards in
                                                                             the Business Life Insurance, Business Partner Insurance and
          •	   for loss or damage to physical assets
                                                                             Key Person Insurance categories.
          •	   for legal liability for personal injury or property damage
                                                                             As one of the longest standing independent players in the
               to third parties
                                                                             Australian life market, Zurich Australia remains committed to
          •	   to meet statutory requirements for workers compensation       working in partnership with independent financial advisers.
               and compulsory third party insurances in some States
               and Territories.                                              Zurich’s wealth creation solutions
                                                                             Investments and super
          Products offered include: Commercial Motor (including fleet),
                                                                             For the past 30 years, Zurich Investments has been managing
          Industrial Special Risks, Liability, Financial Lines, Accident &
                                                                             money on behalf of Australian investors across a range of
          Health, Engineering, and Marine.
                                                                             diversified and sector funds. Zurich Investments has a unique
          Zurich’s products are tailored to meet the requirements            range of funds that provide advisers and clients with access
          of many types of businesses including aged care facilities,        to specialist strategic investment managers. By using global
          transport industries, tradespeople and many more.                  expertise and scale, Zurich Investments forms strategic
                                                                             partnerships with a select group of investment managers,
          Zurich Australia is a leader in insurance risk solutions and
                                                                             who are experts in their particular asset class. Strategic
          e-commerce innovation.
                                                                             investment partners are selected based on their compatibility
          •	   In 2008, Zurich became the first insurer in Australia         with the Zurich Investments philosophy, the strength of their
               to automatically offer flood cover in our Business            processes and their performance track record.
               Insurance policies.
          •	   In 2003, Zurich Australia became the first local insurer to
               launch a full end-to-end, web-based commercial policy
               processing system – Z.stream®. Building on the success of
               Z.stream, Zurich launched Z.streamXpress in 2010, a full
               life cycle system, which includes underwriting, quoting,
               new business, renewals and endorsements.

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                                                       Asset class                                Zurich’s strategic                          Corporate Responsibility
                                                                                                  investment partner                          Zurich Australia’s Corporate Responsibility approach aims
                                                                                                                                              to build trust and integrity with customers, employees,
                                                       International shares                       Lazard Asset                                the community and all stakeholders through thoughtful
                                                       – thematic                                 Management Pacific Co.
                                                                                                                                              contribution to the community and environment.
                                                       International shares                       American Century
                                                                                                  Investment Management,                      Community
                                                       – growth
                                                                                                  Inc                                         Zurich Australia partners with various organisations, including
                                                                                                                                              The Smith Family. The Smith Family is a children’s charity
                                                       International shares                       PM Capital
                                                                                                                                              helping disadvantaged Australian children to get the most
                                                       – equity income strategy
                                                                                                                                              out of their education. Additionally, employees are provided
                                                       Australian shares                          Above The Index Asset                       paid volunteering leave to actively participate in their local
                                                       – value                                    Management Pty Ltd
                                                                                                                                              communities and may choose to participate in a workplace
                                                       Australian shares                          Denning Pryce Pty Ltd                       giving program.
                                                       – equity income strategy
                                                       Global shares                                                                          Environment
                                                       – Alternative equity strategy                                                          Zurich Australia’s Green Office program aims to limit the
                                                                                                                                              company’s impact on the environment and addresses
                                                       Australian shares                          Ellerston Capital Ltd                       day-to-day operating procedures via energy, paper,
                                                       – small companies
                                                                                                                                              water and recycling initiatives. Zurich Australia has
                                                       Australian property securities             Renaissance Property                        qualified for the government accredited Green Power Tick
                                                                                                  Securities Pty Ltd                          (www.greenpower.com.au) by sourcing 25 per cent of its
                                                       Fixed interest                             Aberdeen Asset                              electricity from green power.
                                                       Cash                                       Management Limited
                                                       Active currency overlay
                                                                                                                                              Zurich Australia has implemented an education program with
                                                      See our latest strategic investment partners online at                                  brokers and SME customers to help them understand/adapt
                                                      www.zurich.com.au                                                                       to climate change-related risks.

                                                                                                                                              Our most recent awards for excellence in service and
                                                                                                                                              products are listed on our website.

                                                                                                                                              For more information, please visit

                                                      Important Information
                                                      Zurich Financial Services Australia is a group of companies including Zurich Financial Services Australia Limited ABN 11 008 423 372, Zurich Australian Insurance
                                                      Limited ABN 13 000 296 640 and AFSL 232507 (issuer of general insurance products), Zurich Australia Limited ABN 92 000 010 195 AFSL 232510 (issuer of life
                                                      insurance products), Zurich Investment Management Limited ABN 56 063 278 400 AFSL 232511, Zurich Australian Superannuation Pty Limited ABN 78 000 880 553
                                                      AFSL 232500 and Associated Marine Insurers Agents Pty Limited ABN 41 006 104 007 AFSL 235383. This document is dated April 2012. This information is given in
                                                      good faith and has been derived from sources believed to be accurate as of this date. It is general information only and should not be considered as a comprehensive
                                                      statement on any matter and should not be relied on as such. This document has not taken into account the objectives, financial situation or needs of any person.
                                                      These factors should be considered before making decisions about financial products and Zurich Australia recommends you consider seeking advice from appropriately
                                                      qualified financial advisers or insurance brokers. The relevant Product Disclosure Statement (PDS), Information Memorandum, or other offer document should be
ZU20187 - 08/13 - SROR-005180-2011 - September 2013

                                                      considered before committing to any decisions about whether to acquire, retain or dispose of a financial product. Applications to invest in financial products may only
                                                      be made on the approved application form, which is included in or accompanied by the current PDS or offer document for the relevant financial product, which are
                                                      available via your banker or adviser.

                                                      Zurich Financial Services Australia Limited
                                                      ABN 11 008 423 372
                                                      (Zurich Australia)
                                                      5 Blue Street North Sydney NSW 2060
                                                      Telephone 02 9995 1111

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