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									IST Professional Development
           Seminar

A view of library services from Porter 423

                 Mark Haslett
              University Librarian

             University of Waterloo
              December 2, 2005




                                        1
    Purpose of Today’s Session
n   Identify some major themes, trends and
    initiatives
n   Provide some background
n   Outline some significant changes over
    the last 2 ½ years




                                        2
    Collaboration is a theme
Bob Rae’s introduction to the
 Postsecondary Review “Discussion
 Paper” highlights that:

 There needs to be a much greater
 capacity for collaboration between
 institutions

                                    3
         Fostering partnerships &
               collaboration
n   Bob Rae’s book, “Prosperity and the
    Public Good.”
    n   Libraries are based on a model where the
        public or the common good is primary
    n   Founded on the notion of sharing and
        making resources readily available
    n   Therefore the theme that … is one which
        resonates and rings true in the Library
        community

                                               4
           The Library’s role
          Enhance access to scholarly
             information resources

n   Develop & maintain the information
    resource collection
n   Provide access to that content
n   Facilitate the productive and proficient
    use of the information resources

                                               5
         To enhance access to information


       The Library trains and develops staff to:

n   identify the information needs of Library
    users
n   relate those needs to available resources
n   purchase & provide access to those resources
n   facilitate the productive and proficient use of
    those resources

                                                   6
The Library’s Strategic Directions

n   Increase the breadth and scope of
    information resources

n   Enhance and integrate access to information
    resources and services

n   Support students in the development of
    information discovery and critical evaluation
    skills: “information literacy”
                                                7
              Broad context
The traditional role of the Library remains. The
  environment however is evolving.


n   Access to both electronic and paper scholarly
    resources continues to increase
n   How students and faculty use information is
    undergoing a significant transformation


                                               8
    The evolving library environment
n   Digital/electronic and paper resources both
         continue to grow
n   Increasing numbers of e-journals
n   Integrating access to information
     n   To print and digital resources
     n   Linking digital to digital
n   The hybrid library
     n   Print; digital/electronic; …
     n   E-Resources & services
                                                  9
    The hybrid library environment

n   Digital & print
n   Wired & wireless
n   Physical place & virtual


           The ubiquitous library??


                                      10
Content, Connected &
    Collaboration

 Notes for Report to Senate

          Mark Haslett
       University Librarian

       January 19, 2004




                              11
          The E-environment
n   Increasing numbers of e-resources
n   Two examples
    nPrint and Electronic Serial Titles
    Currently Received
    n UW purchase of the complete
    Elsevier backfile

                                          12
       Shift to Electronic Access
n   At UW, we now have access to more
    than 13,000 electronic journals [7400
    in 2002]
n   Online linkages between indexes and
    full text articles are now a given
n   The vast majority of purchases are
    made in a consortial arrangement with
    other libraries

                                       13
Print and Electronic Serial Titles Currently
                 Received




                                               14
           Backfiles of e-journals
n   Elsevier
    n   Purchased complete backfile of all Elsevier
        journals going back to volume 1 issue 1 for
        each journal
    n   Ongoing access to over 5 million articles
    n    @ 20 cents an article
    n   Value for money
    n   An anecdote …

                                                15
                      Anecdote
n   Engineering chair
    n   NSERC submission
    n   One weekend vs. couple of weeks
    n   FROM home
        n   Working when it was convenient
        n   Working where it was convenient
     Access to more in a more timely
                 manner
                                              16
    CNSLP (The Canadian National
       Site Licensing Project)

n   A collaborative initiative of 64
    universities in Canada
    n   Highlighted as a world "success story" at
        the UN World Summit on the Information
        Society
    n   2nd largest award by CFI for a national
        project

                                                17
                      CRKN
n   The Canadian Research Knowledge
    Network (CRKN) is a program of Canada's
    universities, incorporated on April 1, 2004 as
    a not-for-profit organization in order to
    continue the work of CNSLP
n   Dedicated to expanding access to scholarly
    research in digital formats for the benefit of
    academic researchers nation-wide


                                                18
        OCUL - Scholars Portal

n   OCUL is a consortium of 20 university
    libraries in the province of Ontario. The
    member libraries cooperate to enhance
    information services through resource
    sharing, collective purchasing,
    document delivery and other related
    activities.
n   An OCUL-sponsored initiative
                                          19
             Scholars Portal
n   A province-wide portal to scholarly
    information resources
n   An electronic infrastructure which
    supports teaching, learning and
    research in Ontario universities
n   Content & connectivity


                                          20
         Scholars Portal Goals
n   Secure archiving of electronic resources
n   Reliable and rapid access to information
    across the province
n   Foster innovation in the delivery of
    information to researchers
n   Avoid duplication of effort in managing
    electronic resources
n   Facilitate the integration of information
    resources with courseware services and
    systems
                                                21
              Scholars Portal
n   7,384 journals and 8.8 million articles (vs.
    4,700 and 6.8 in 2002)
n   The world’s largest collections of electronic
    journals in the world

n   More than 10 million article downloads since
    July 2002

n   UW, next to UofT, is still the heaviest user

                                                    22
                     COU report
n   As noted in the recent academic colleagues
    working paper to COU, “Learning Technology
    Issues in Higher Education” (September
    2004):
    n   Although each Ontario university is likely to find its
        own unique solutions to many of the LT [learning
        technology] issues outlined above, there is surely
        some benefit to co-operative system-wide
        ventures. Notable is the work of the Ontario
        Council of University Libraries with its project
        … the Ontario Scholar’s Portal
        (http://scholarsportal.info/)


                                                          23
              Summary
Ontario University libraries:
n are world-wide leaders in “Best

  Practice”
n with a track record of cooperation …

n providing innovative solutions that

  advance access to scholarly information


                                       24
          The physical library
n   The physical library is very important to
    our campus community, especially
    undergraduate students.
n   During a typical day in mid October, we
    record over 10,000 visits to the
    libraries.
n   Our libraries are busy places

                                           25
       The Library is a living and
        learning space, where…
n   extensive peer interaction takes place
n   students and faculty engage in study
    and conversation
n   major information resources are
    available
n   Library staff are there to help…


                                             26
The Davis Information Commons Project
           – the view in 2002

Support students in the development of
  information discovery and critical evaluation
  skills
n   Enhanced facilities & services
n   Group study rooms
n   Quiet study spaces
n   FLEX2 lab
n   Easier access to digital resources
    n   Wireless & wired; lending laptops; NEXUS
        discussions; etc.
n   Partnerships & collaboration
                                                   27
RBC Information
Commons




                  28
RBC Information
Commons




                  29
RBC Information Commons

n   Major transformation of the Davis Library
n   Officially opened Nov. 23, 2004
n   $1 M donation from RBC
n   Heavily used facility




                                            30
IBM Equipment




                31
IBM Equipment




                32
                   IBM
n   To date we have received over $200,000 of
    IBM equipment through the UW Alumni @
    IBM campaign
n   By the end of the year, all public
    workstations on the main floor of Porter
    and Davis will be replaced with new IBM
    equipment
n   We expect to receive an additional
    $200,000 over the next few years in
    equipment credits
                                          33
       rd
Porter 3 Floor Renovations




                         34
       rd
Porter 3 Floor
Renovations




                 35
Sims Silent Study




                    36
    What’s Next – Future Plans
n   An electronic security and inventory
    system in Davis and Porter
n   An information commons on the main
    floor of Porter
n   An e-learning lab on the main floor of
    Davis
n   Create/enhance individual & group
    study spaces

                                             37
    In conclusion, some things not
                covered
n   Digitization strategies locally and nationally
n   “Google” and the Open Internet Content Initiative
n   Digital copyright issues
n   E-Reserves
n   The inter-relationship of Library services and systems
    among themselves and other systems and services
    locally and provincially
n   Proxy services, ID management, etc.
n   Content management
n   Web services
n   Etc., etc.

                                                       38
     Some Personal Observations

n   Balance sustainability and innovation
n   Focus on both flexibility and stability
n   Pay attention and listen to needs of our
    users
n   Listen for the hype… rhetoric vs. reality
n   Work together
n   Instill a service ethic: service is primary

                                             39
    My vision of an excellent library is one
                     that

n   Keeps its eye on its core business of
    facilitating efficient access to and effective
    use of scholarly information
n   Adapts to evolving trends in scholarly
    communications
n   Seeds new initiatives & promotes
    partnerships, and
n   Is at its best when working together with
    others

                                                     40
    A guiding principle


       Service is primary

IT and collaboration are integral




                                    41

								
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