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Polishing Your Professional Image its in the Cards by TPenney


working on ice office public relations polish your professional image

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									Polishing Your Professional
  Image its in the Cards
Making a strong and favorable impression in business is far
 more than following a list of “do’s and don’ts.” You must
perfect an authentic professional image—your own unique
 “brand”—that’s truly right for you and nobody else. Your
   image and brand need to benefit you not only in your
  organization but also in today’s culturally diverse world
         Personal Appearance.
• Heavy chains, pinky rings, and large gaudy
  earrings, while fashionable, carry a certain
  stereotyping with them. Trendy clothes,
  artistic collars, leather blazers and skirts are
  not smart choices to wear to a job interview,
  nor is loud make-up. People need to dress as
  though they were going to a religious
              You smell nice
Personal Hygiene. Good personal hygiene goes
along with personal appearance. Don't come
into an interview wearing heavy perfume or
cologne. Don't chew gum -- if you must lubricate
your throat, discretely suck on a small candy.
  Shut up and Listen Occasionally
You want to be perceived as honest, sincere,
confident, knowledgeable and credible
Listening is one of the most important skills you can
have. How well you listen has a major impact on
your job effectiveness, and on the quality of your
relationships with others.
• We listen to obtain information.
• We listen to understand.
• We listen for enjoyment.
• We listen to learn.
   Pay attention Not Pay Homage
• Pay Attention Give the speaker your undivided
  attention, and acknowledge the message.
  Recognize that non-verbal communication
  also "speaks" loudly. Look at the speaker
  directly. Put aside distracting thoughts. Don't
  mentally prepare a rebuttal! Avoid being
  distracted by environmental factors. For
  example, side conversations. "Listen" to the
  speaker's body language.
    Show the Talk with the Walk
Show That You're Listening Use your own body
language and gestures to convey your attention.
• Nod occasionally.
• Smile and use other facial expressions.
• Note your posture and make sure it is open
  and inviting.
• Encourage the speaker to continue with small
  verbal comments like yes, and uh huh.
              Provide Feedback
Our personal filters, assumptions, judgments, and beliefs
can distort what we hear. As a listener, your role is to
understand what is being said. This may require you to
reflect what is being said and ask questions.
• Reflect what has been said by paraphrasing. "What I'm
   hearing is," and "Sounds like you are saying," are great
   ways to reflect back.
• Ask questions to clarify certain points. "What do you
   mean when you say." "Is this what you mean?"
• Summarize the speaker's comments periodically
              Defer Judgment
Interrupting is a waste of time. It frustrates the
speaker and limits full understanding of the
Allow the speaker to finish each point before
asking questions.
Don't interrupt with counter arguments
        Respond Appropriately
Active listening is a model for respect and
understanding. You are gaining information and
perspective. You add nothing by attacking the
speaker or otherwise putting him or her down.
• Be candid, open, and honest in your response.
• Assert your opinions respectfully.
• Treat the other person in a way that you think
  he or she would want to be treated.
       I see you Can I see myself
• Understand that other people are your
  mirror. A simple concept, yet one that many
  people are either unwilling, or unable, to grasp.
  Summed up, it is simply that other people
  reflect you. Your emotions, your traits, and
  your feelings are reflected back at you from
  other people either through in-kind responses
  or through predictable reactions to the
  emotions or feelings that you're issuing.
                  The True
• Recognize that people say things to you, or
  about you, for a reason. While it can be easy
  (in fact it's human nature) to dismiss anything
  not felt to be relevant, or not seen to be
  complimentary, and to see it rather as a
  reflection of the person saying or commenting
  about things you're not comfortable with (to
  an extent it's about them but that's not the
  whole story), for the most part it probably has
  a grain of truth in it for you
Recognize that this person-to-person
    mirror is a two-way mirror.
• Just as people say things to or about you for
  various, possibly obscure but knowable reasons,
  recognize when you do the same thing. Examine
  why you may have said a certain thing; usually,
  this self-examination will occur after the fact.
  Don't be afraid to ask someone you trust to help
  you work through the reasoning; for example, if
  your best friend heard you, they almost surely
  already know why you said something and what
  personal motivations, quirks, and needs lie
  behind it.
             Pluses and Minuses
• Consider that a person whom you detest is invariably
  your perfect mirror – they are just like you. While this
  may seem strange or even offensive to you, experience
  often bears it out. The reason is that we invariably
  overlook behaviors in ourselves that we can't tolerate
  in another. By allowing the other person to carry the
  burden of our own disliked inner quirks or weaknesses,
  we shield ourselves from having to meet our less
  likable aspects head on and choose instead to view the
  unlikable traits as the fault of the other person. Often
  we see this as insurmountable because we choose to
  believe that the other person is the one generating the
  unwanted behavior.
     You don’t have to love them
• Recognize the opportunities in a relationship
  challenged by your intense dislike of one
  another. While you may never learn to like each
  other, opportunities exist here for personal
  behavioral modification. Indeed, often the most
  rewarding of outcomes can result when you push
  yourself to cope with people whom you find
  challenge you in this respect because you
  ultimately learn to manage, if not learn to
  tolerate, a part of yourself that you didn't even
  want to face before.
          A new page everyday
• Continue seeing yourself as others see you
  throughout life. This isn't a one-off exercise.
  It's something that will benefit you and your
  relationships for all time, and as such, it's
  essential that you continue to remain alert
  and willing to see yourself reflected in others
  around you.
    Be part the Positive Equation
• Be part of the solution. Be the one to love
  every person for who they truly are. Make
  people comfortable around you, and allow
  them to be themselves with you.

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