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2013 HTR Workshop Presentation - AEP

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									  2013 Hard-to-Reach
Standard Offer Program
       October 9, 2012

                         1
Where in Texas?
AEP is offering the Hard-to-
  Reach Standard Offer
  Program (HTR SOP)
  through its Texas
  distribution companies
  which include AEP Texas
  Central Company (TCC),
  AEP Texas North
  Company (TNC) and
  Southwestern Electric
  Power Company
  (SWEPCO)


                               2
HTR Successes




 2012 YTD
 • TCC – 1,947 Customers Served; 4,787 total installations
 • TNC - 365 Customers Served; 800 total installations
 • SWEPCO – 982 Customers Served; 2,423 total installations

 Lower Budgets in 2012 impact # of Customers Served
       2012 numbers are from incentive reports processed/paid through October 3, 2012.
                                                                                         3
HTR Successes (continued)
TCC:
§ 8 Counties traditionally Underserved experienced
  measure installations in 2012
§ HTR Goal met 3 weeks following opening of Program in
  2012
TNC:
§ 25% of program savings achieved in traditionally
  Underserved Counties in 2012
SWEPCO:
§ 6 Counties traditionally Underserved experienced
  measure installations in 2012

                                                         4
2013 HTR SOP Summary
§ Incentives Paid for kW and kWh savings
§ Internet Application and Reporting
§ HCA, Income Eligibility Form and Customer
  Education Material
§ Small Projects
  Ø No minimum project size
  Ø Reserve funds for 30 days
§ Multi-Family
  Ø Reserve up to $ 25,000 at a time
§ Single-Family
  Ø Reserve up to $5,000 at a time
                                              5
2013 KEY CHANGES
§ Underserved Counties for TNC and SWEPCO have been revised,
  listed in 2013 HTR Manual
§ Underserved Measures have been reinstated for 2013
§ Deemed Savings have been revised for 2013
§ Work schedules required for Project Sponsors completing Duct
  Efficiency and Infiltration measures in Single Family projects
§ Incentive Reports may no longer be submitted the 1st 15 days of
  each month
§ All installations must be submitted on an Incentive Report within 45
  days of the installation
§ All host customers must be supplied approved customer education
  material
§ Changes to the Host Customer Agreement and Acknowledgement
  Form to include all Pre and Post CFM readings for Duct Efficiency
  and Air Infiltration measures and “R” Value of Existing Ceiling
  Insulation.
§ Residential dwellings or additions built (completed) after January 1,
  2011 do not qualify for the Program
                                                                    6
2013 KEY CHANGES (continued)
§ CFL measure not allowed in SWEPCO Hard-to-Reach
§ All ceiling insulation installations must affirm that an insulation
  installation certificate was permanently affixed near the attic
  opening
§ An updated duct tool spreadsheet has been added to the database
§ Failure to complete prescriptive requirements will result in a total
  Measure failure regardless of the CFM reading
§ Homes cooled with window air conditioning units exclusively must
  be reported as “gas” heat. Electric space heaters are considered
  “plug-in” load and do not make the home eligible for electric
  heating type in this program (Air Infiltration and Ceiling Insulation
  measures)
§ The Air Infiltration Deemed Savings were revised January 2012 to
  include an upper limit of 4 CFM50 per square foot of house floor
  area pre-retrofit infiltration rate and this limit will be enforced
§ All use of marketing, including social media, must be approved by
  AEP

                                                                     7
HTR SOP INCENTIVE BUDGETS

               Budget    Limit per PS
Ø   TCC      $ 953,417    $ 75,000
Ø   TNC      $ 162,719    $ 30,000
Ø   SWEPCO   $ 715,772    $100,000




                                        8
How Do I Participate?
§ Review Program Manual
§ Review SOP Agreement
§ Complete and review on-line application
§ Submit application via internet
§ If applicable, send testing procedures within 24 hours of
  submitting application




                                                          9
What Happens Next?
§ Applications will be reviewed based on receipt of
  all required information
§ Once eligibility has been verified and application
  pre-approved, enter into a agreement with AEP to
  install eligible Measures
§ Refer to Program Manual for additional information




                                                   10
Project Sponsor Requirements
             A Project Sponsor must have:
§ Adequate insurance (mailed or e-mailed directly to
  appropriate Program Administrator by insurance
  agency)
§ All appropriate licenses
§ References
§ Evidence of technical and managerial capabilities and
  experience
§ AEP approved customer education material to be
  distributed to all host customers


                                                          11
Incentive Payments & Example


                               12
Incentive Payment Structure
§ Four levels, to encourage Project Sponsors:
  Ø Installing Standard Single-Family dwelling Measures
  Ø Installing Standard Multi-Family dwelling Measures
  Ø Installing historically Underserved Measures
  Ø Installing Measures in certain historically
    Underserved Counties
                                   kW            kWh
  Standard Single-Family          $360          $0.11
  Standard Multi-Family           $325          $0.10
  Underserved Measures            $400          $0.13
  Underserved Counties            $440          $0.15

                                                          13
Underserved Counties - TCC
ATASCOSA   EDWARDS      KINNEY     UVALDE
  BEE        FRIO      LA SALLE   VAL VERDE
 BROOKS     GOLIAD     LIVE OAK   WHARTON
CALDWELL   GONZALES    MAVERICK    WILSON
COLORADO   GUADALUPE   MCMULLEN    ZAPATA
 DE WITT    JACKSON     MEDINA     ZAVALA
 DIMMIT    JIM WELLS     REAL
 DUVAL      KENEDY     REFUGIO


                                              14
Underserved Counties - TNC
  BRISCOE     FOARD        KNOX
 CALLAHAN      HALL       MOTLEY
 CHILDRESS   HARDEMAN      NOLAN
  COTTLE     HASKELL    SHACKELFORD
  DICKENS     JONES      STONEWALL
 EASTLAND      KENT     THROCKMORTON
   FISHER      KING      WILBARGER


                                     15
Underserved Counties - SWEPCO


    CHILDRESS    DONLEY     FRANKLIN



     HOPKINS    RED RIVER   SHELBY



      SMITH     VAN ZANDT   WHEELER




                                       16
Incentive Payment Example
Install Measures resulting in savings of:
               30 kW        75,000 kWh


Incentive Payment:
       $360/kW       $0.11/kWh


Total Incentive:                   $19,050
         (before any limits)


                                             17
Incentive Payment Limits
Load Factor Caps:
  ØFor all combined kW and kWh incentive
   payments, incentive is limited to:
             $920 per kW




                                       18
Application Process

                      19
Create Application
§ Register on Program website
§ Complete Project Sponsor Details
  Ø Sponsor Profile
  Ø Subcontractor Information
  Ø Project Description
  Ø Qualification Documents
  Ø Insurance Information


                                     20
Application Schedule
§ 1st Day to register
   Ø October 18, 2012
§ Submit applications
   Ø December 4, 2012
§ Implementation begins
   Ø February 5, 2013
   Ø Must have approved application status
   Ø Must have 2013 HCA’s
   Ø Must have a budget reservation



                                             21
Multi-Family Projects
§ Site
§ Measures
§ Work Schedule
§ Duct Description
§ Individually-metered
§ $25,000 Budget Reservation
  Ø Program Administrator can increase reservations for
    completion of project per funding availability

                                                          22
Identify Project Opportunities
§ Verify customer eligibility
§ Original customer signature and date on
  Income Eligibility Form
§ Original customer signature and date on Host
  Customer Agreement & Acknowledgement
  (HCA) form




                                                 23
Install Measures
§ Reserve funds via internet
§ Install Measures
§ Original customer signature and date HCA
  form to verify completion
§ If applicable, supply pre and post CFM readings
  and “R” Value of Existing Ceiling Insulation on
  HCA.
§ Provide customer with Approved Educational
  Materials


                                                    24
Reporting
§ Monthly reporting via internet
   ØInaccurate reporting results in failures
§ Un-submitted Measure installations over 45
  days old will lock out reservations feature
§ AEP will process inspection-adjusted Incentive
  Reports within 45 days under normal
  circumstances




                                                   25
Installation Inspections
§ Random sample of Measure installations
§ Verify that number of installed Measures equals
  number of reported Measures
§ Verify Measure is installed and capable of
  performing its intended function (10 yr measure
  life expectancy)
§ Verify that Measures qualify and that
  installation standards were followed




                                                26
2012 Program Issues
§ Inaccurate pre assessments, i.e. incorrect levels of
  existing ceiling insulation reported
§ HCA’s and Installations done prior to application
  approval
§ Submitting incomplete HCA forms
§ Failure to complete daily work schedule
§ Multi-Family/Single-Family reservations (only one open
  at a time)
§ Use of unapproved marketing material. All marketing
  material must be approved, including social media
§ Failure to report measure installation within 45 days of
  the installation date

                                                         27
2012 Program Issues (continued)
§ Customer educational material not being supplied
§ Must inform customer of inspection possibility
   Ø Provide best daytime contact phone #’s
§ Measures installed should provide an expected life of
  at least 10 yrs with the exception of CFLs. The
  following are deemed unacceptable
   Ø Taping attic access doors and filter access panels
   Ø Plumbing penetrations not covered effectively or
     with non-rigid material
   Ø Supply registers not removed to be sealed nor
     serviced from attic space
   Ø Caulking reported but not found in rooms specified
     (door frames, baseboards, windows)
                                                      28
Program Website
Refer to www.aepHTRsop.com for:
  §   SOP schedule
  §   Latest program announcements
  §   Available funding
  §   FAQ’s
  §   Program Manual
  §   Program contact information



                                     29
AEP Contact Information
§ TCC – Vee Strauss
     ØPhone: 361.574.2252
     ØE-mail: svstrauss@aep.com
§ TNC – Steve Mutiso
     ØPhone: 325.674.7287
     ØE-mail: smmutiso@aep.com
§ SWEPCO – Jeff Thigpen
     ØPhone: 318.673.3372
     ØE-mail: jdthigpen@aep.com


                                  30
Comments and Questions……………….


                                31

								
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