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ICT procurement trends in the Middle East - Enterprise ICT investment plans to 2013

VIEWS: 30 PAGES: 24

									ICT procurement trends in the
Middle East

Enterprise ICT investment plans to 2013

July 2013
TABLE OF CONTENTS
1    Enterprise ICT investment trends ...................................................................... 4
          1.1        Introduction .................................................................................................................. 4
          1.2        Survey demographics .................................................................................................. 4
          1.3        ICT budget changes ..................................................................................................... 8
          1.4        ICT investment priorities..............................................................................................10
2         ICT procurement trends .................................................................................... 12
          2.1        Introduction .................................................................................................................12
          2.2        Purchasing channels ...................................................................................................12
          2.3        Business objectives influencing IT investment strategy ...............................................14
          2.4        IT objectives influencing IT investment strategy ..........................................................15
          2.5        ICT provider selection .................................................................................................17
          2.6        Influencers ..................................................................................................................18
          2.7        Complexity of the ICT infrastructure environment ........................................................20
3         Summary ............................................................................................................ 22
          3.1        Middle Eastern enterprises prefer onsite deployment of technologies and favour
                     purchases from local resellers .....................................................................................22
4         Appendix ............................................................................................................ 23
          4.1        Definitions ...................................................................................................................23
          4.2        Further reading ...........................................................................................................23
          4.3        Contact the authors .....................................................................................................24




ICT procurement trends in the Middle East                      P age |2                                   www.kable.co.uk / © The iD Factor Ltd / + 44 (0) 207 936 6997
List of Figures
Figure 1: Middle Eastern enterprise ICT survey geographical breakdown ................................................4
Figure 2: Middle Eastern enterprise ICT survey industry breakdown ........................................................5
Figure 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees)............6
Figure 4: Recent and expected ICT budget changes among Middle Eastern enterprises .........................8
Figure 5: Middle Eastern enterprises’ current and future investment priorities across technology
         categories .................................................................................................................................10
Figure 6: Middle Eastern enterprises' preferred approach to buying technologies ..................................12
Figure 7: Business objectives which influence Middle Eastern enterprises' IT investment strategy .........14
Figure 8: IT objectives which influence Middle Eastern enterprises' IT investment strategy ....................15
Figure 9: Factors influencing Middle Eastern enterprises' decision to choose an ICT provider ...............17
Figure 10: Influence of organizational roles in making ICT purchasing decisions and signing off
           budgets... ...............................................................................................................................18
Figure 11: Complexity of the ICT infrastructure in Middle Eastern enterprises ........................................20


List of Tables
Table 1: Middle Eastern enterprise ICT survey geographical breakdown..................................................5
Table 2: Middle Eastern enterprise ICT survey industry breakdown .........................................................6
Table 3: Middle Eastern enterprise ICT survey breakdown by size band (number of employees) .............7
Table 4: Recent and expected ICT budget changes among Middle Eastern enterprises ..........................8
Table 5: Middle Eastern enterprises’ current and future investment priorities across technology
         categories .................................................................................................................................11
Table 6: Middle Eastern enterprises' preferred approach to buying technologies ...................................13
Table 7: Business objectives which influence Middle Eastern enterprises' IT investment strategy ..........14
Table 8: IT objectives which influence Middle Eastern enterprises' IT investment strategy .....................16
Table 9: Factors influencing Middle Eastern enterprises' decision to choose an ICT provider ................17
Table 10: Influence of organizational roles in making ICT purchasing decisions and signing off budgets19
Table 11: Complexity of the ICT infrastructure in Middle Eastern enterprises .........................................20




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