LEGAL BPO IN INDIA, LEGAL KPO IN INDIA, LPO IN INDIA AND OTHER LEGAL OUTSOURCING SERVICES
LEGAL BPO, LEGAL KPO, LPO AND OTHER LEGAL SERVICES OF LAW FIRM PERRY4LAW
SPECIAL PUBLIC NOTICE
This special notice has been published in “Public Interest” and the general public and viewers are hereby informed that neither Perry4Law nor its Partners/Associates/Employees “have ever provided” any “Legal and/or other Services” in association with any other: (a) Law Firm, (b) Company, (c) Institution, (d) Organisation, (e) Professional Association(s), (f) Commercial Associations, etc. Perry4Law provides all “Legal and other Services” independently and without any association or collaboration of any nature whatsoever with any other person or institution. Any person that has ever received any such “assurance” or “representation” must take appropriate “legal action” against the offender under the Penal and Civil Laws ofIndia. All queries and assistance requests must be: (a) Directly sent to Perry4Law at pd37@rediffmail.com, perry4law@yahoo.com only unless otherwise specified, (b) The financial dealings must be directed to Perry4Law alone. (c) Perry4Law shall not be liable or troubled for any transaction entered through any second party regarding its legal services.
Any person who has received any such communication or assurance from any second party is requested to inform us. Praveen Dalal For and on behalf of Perry4Law
The Legal BPO, KPO and LPO initiatives of Perry4Law are not only unique but also found echo in the “National Policies and Strategies”, “E-governance Strategies of India”, “Themes adopted by leading IT Industrial Bodies inIndia”, etc. At the same time our works have been appreciated World Over and have been considered as the benchmark for these initiatives in India. We are regularly quoted as authentic source of information on Legal BPO/KPO/LPO matters in India. An illustrative list of such reporting is mentioned below
TECHNO-LEGAL EDUCATION IN I. Introduction The law regulates the social interests, arbitrates conflicting claims and demands security of persons and property of the people and is an essential function of the state. It could be achieved through instrumentality of law. Undoubtedly, there is a cross cultural conflict where living law must find answer to the new challenges. Therefore, law as a corner stone of the edifice of order should meet the challenges confronting the society. 1[1] One such challenge that is confronting the present legal system of India is the integration of law with the Information and Communication Technology (ICT). The same can be achieved if we pay attention at the grassroot level, i.e. at the level of inculcation of legal education. Thus, law colleges and institutions must pay adequate attention towards revising their syllabus as per the contemporary requirements of ICT. With an English speaking skilled legal force, India is undoubtedly the best destination for the following: (a) Legal Process Outsourcing (LPO), (b) Legal Business Process Outsourcing (Legal BPO), (c) Legal Knowledge Process Outsourcing (Legal KPO), etc. The gradual shift from legal BPO to legal KPO is posing a big challenge to Indian outsourcing industry as we are running short of “legal experts” who can manage domain specific problems. Although the requirements of legal BPO can be met with success with
simple graduates and less skilled employees, yet legal KPO requires a totally different infrastructure and manpower. Unfortunately, our educational system is not upto the mark to meet the growing and challenging demands of KPO industry. We have to change the legal educational system and structure so that domain specific experts can be produced at the University level itself. India is running short of skilled manpower in the fields of Law, Technology, Engineering, etc. It is not the quantity but the quality that would decide the fate of Indian legal BPO and legal KPO industry. We must pay more attention to higher studies and post graduation courses like LL.M and Ph.D. A simple LL.B qualification would not be suffice for legal KPO segment. Further, we must also introduce suitable courses like Cyber law, Intellectual Property Rights, International Trade, etc at the University level so that we may have sufficient number of legal experts. There is a dire need of a “technolegal perspective” as the future depends more upon techno-legal initiatives rather than pure legal efforts. We must, however, not consider the option of “privatisation of education” at this level. This is more so regarding legal education for which we have no techno-legal institutions yet in India. We do not need “Special Education Zones” for educational purposes much less for techno-legal education. The solution seems to be adoption of the route of a techno-legal e-learning process in India. II. E-learning as a solution E-learning in India must be used for techno-legal educational purposes in India. With all the challenges that India is facing in education and training, e-learning has lot of answers and need to be addressed seriously by the countries planners and private industry alike. In the knowledge economy the chief competitive advantage of nations is not their physical assets be it land, natural resources or even oil but quality and skill of their people. If used effectively, e-learning can reach education to a large constituency that would otherwise not have access to it. 2[2] The use of e-learning has the following advantages: (a) Availability of more reliable and cheaper means. (b) Ensure the understanding or learning process. (c) Exploiting the available resources fully. (d) Incorporate with traditional way of teaching. (e) Make a conducive environment. (f) Pre-services, in-services and post services training and development strengthened to cover effective use of materials. (g) Develop a participatory program approaches. (h) Easy Incorporation of commercial/ private players in the field. (i) Incorporation of Academics, Research Institutes, student representatives. (j) Flexibility in the e-learning programs like availability of special classes, assisting faculty, print materials and so on.
However, one of the problems with e-learning in India is the lack of course content, especially outside the mainstream focus areas of IT education, English-language content, and tutorial-like courses. There will be high demand for people who can develop multilingual courseware that addresses various topics. One of the top 10 positions among Global 1000 companies of the future will be that of an online learning designer. 3[4] Blackboard Incorporation has been awarded a patent establishing its claims to some of the basic features of the software that powers online education. 4[5] This is the recognition of the growing importance of the concept of e-learning all over the world and its capitalization. A techno-legal e-learning base is the need of the hour that can produce “qualitative quantity” of legal workforce in India