MDRHA Coupon Clearing Policy POLICY DATE: June 1, 2004 GENERAL The company that processes coupons for MDRHA, the Minnesota Grocer’s Association, also processes for a variety of retailers. These terms and conditions must exist to ensure all parties understand the expectations of what the program provides. All participating retailers are expected to understand and follow this policy as a condition for participation in the program. Submission of coupons by the retailer signifies acceptance of the terms and conditions of this policy. POLICY Coupons submitted must be for manufacturers’ products that were bought and sold through the retailer’s store. If coupons submitted exceed typical redemption rates or seem suspicious for any reason, the retailer may be asked to provide backup to prove product movement reports that show purchases of stock that are sufficient to cover coupons submitted for payment. Any unsupported coupons will not be reimbursed and may be considered fraudulent. Retailers must send in coupons exactly the way they were received. Coupons may not be reproduced, photocopied, trimmed or altered in any way. If coupons submitted show signs of gang cut, similar cuts and tears, evidence of tape, mint condition, sequential number patterns or are suspicious in any way, the manufacturer may refuse reimbursement and the retailer will be notified. Failure to comply with this policy could result in the retailer being removed from the coupon clearing program. MDRHA and the Minnesota Grocer’s Association will have no liability to retailers in connection with coupon processing and redemption services absent their gross negligence or willful misconduct. To participate in MDRHA’s coupon processing program, retailers agree and warrant that each coupon submission is truthful and accurate. MDRHA reserves the right to modify this policy, but retailers must first be notified.
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