Take a leaf out of Oliver Wight’s two new books
Business improvement specialists, Oliver Wight have published two new books,
providing insightful advice for executives looking to bring about dramatic business
improvement: ‘An Executives Guide to Achieving Class A Business Excellence’ and
‘The Transition from Sales and Operations Planning to Integrated Business Planning’.
“Executives face growing challenges from increased regulation, aggressive competition and
economic pressures. These books share the knowledge of some of Oliver Wight’s most
experienced consultants on how to meet these challenges head on,” says Les Brookes, CEO
of the consultancy’s European arm, Oliver Wight EAME.
‘The Transition from Sales and Operations Planning to Integrated Business Planning’ is a
novel centred around a fictional character and company, Jack Baxter, President of Global
Products and Services Inc., as he evaluates the business benefits of transforming his Sales
and Operations Planning (S&OP) process into Integrated Business Planning. The authors,
industry experts, George Palmatier and Colleen Crum, explore the potential issues as well as
the advantages, allowing executives to see how best to adopt practices in their own
organisations to bring about powerful results, including increased revenue growth, improved
inventory levels and greater customer satisfaction.
The second new title, ‘An Executive’s Guide to Achieving Class A Business Excellence’ takes
an altogether different approach. It uses a punchy question-and-answer format to provide a
succinct, readable guide to achieving the Oliver Wight Class A standard of business
excellence - and the rewards that go with it. Authored by seasoned change management
executives: Dennis Groves, Jim Correll and Kevin Herbert, it explains the sustainable
business results that can be brought about by properly integrating people, processes and
tools - not least, enhanced predictability, greater cross-functional teamwork and the ability to
successfully execute the company’s strategic plan. And it is the people part of the equation
that the authors emphasise, including some key tips on gaining the senior level commitment
required to successfully drive change.
“By providing step-by-step guides to making real bottom line improvements, these two new
books provide invaluable advice on the journey to sustainable business excellence,”
Both books are available to purchase or download online: http://www.oliverwight-
Notes to editors
About the authors
George Palmatier is a principal with Oliver Wight Americas. He spent 11 years as vice president of sales and
marketing at Bently Nevada Corp. (now part of General Electric). George has co-authored three books: “The
Marketing Edge,” “Enterprise Sales and Operations Planning,” and “Demand Management Best Practices.”
Palmatier belongs to The Council of Supply Chain Management Professionals.
Colleen Crum is also a principal at Oliver Wight Americas. She has assisted companies that manufacture
everything from chemicals and biotechnology to consumer goods, electronics, food and beverages, and
aerospace. She has co-authored three books: “Enterprise Sales and Operations Planning,” “Demand Management
Best Practices,” and “Supply Chain Collaboration.”
Dennis Groves is chairman of Oliver Wight Americas and president of Oliver Wight International. He has more
than 35 years of experience as a consultant and practitioner. Among his successes are personally leading two
Procter & Gamble North American businesses as well as companies in the pharmaceutical, consumer products,
and chemical industries to Class A.
Jim Correll served eight years as chairman of Oliver Wight Americas and co-chairman of Oliver Wight
International. He helped more than 20 companies achieve Class A excellence.
Kevin Herbert, a former executive for a global manufacturing company, joined Oliver Wight in 1998. His expertise
spans both manufacturing and service industries.
About Oliver Wight
Oliver Wight has a 40 year track record of delivering business improvement to some of the world’s best-known
organisations. With a team of professionals offering a wealth of experience, Oliver Wight is the largest consultancy
of its type, with offices throughout Europe, South Africa, North and South America, and the Asia Pacific region. We
believe that sustainable business improvement can’t be delivered by external consultants but only by our clients’
own people, so unlike other consultancy firms, we transfer our knowledge to them, helping deliver performance
levels and financial results that last.
Integrated Business Planning
At the leading edge of management thinking and practice, our Integrated Business Planning (IBP) model lies at the
heart of our clients’ journey to outstanding business performance. Oliver Wight are the originators of sales and
operations planning (S&OP) and IBP can most simply be described as advanced S&OP. However, unlike S&OP,
IBP brings a truly strategic perspective, integrating diverse processes - in the extended supply chain, product and
customer portfolios, customer demand and strategic planning - into one seamless management process.
Supply Chain Design and Optimization
Oliver Wight supply chain design and optimization allows organisations to understand their position within the
extended supply chain; identify where value is being created and destroyed; develop profitable relationships with
suppliers customers and consumers; and optimize their supply chain (however complex) for the ultimate in
customer service and business performance.
Meeting the Class A Standard
The Oliver Wight Class A Checklist is the longest standing and most successful business assessment tool. The
latest, Sixth Edition, raises the bar, and sets ever more demanding standards for companies on their journey to
business excellence and the Oliver Wight Class A standard.
Zoe Davis Steve Lipscombe
Oliver Wight EAME RONIN Marketing Limited
firstname.lastname@example.org +44 (0) 20 3326 5040