Kerry Edward by MariaMartinez752

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									                                                                                                               Up
                                                    dated April 2013



                                     Wellesley Road, Croydon, Surrey, CR0 1LH
             Tel No. 0208 680 7532          Freephone no. 0800 054 6710                Fax No. 0208 688 5316
                                               Minicom. 0208 667 1136
      Board Room 8794                     Interview Room 1 8791               Interview Room 2 8790
     Training Room 8751
     Meeting Room 3 8729                              Meeting Room 4 (chill out room) 8737
       Out of Hours Rent/Arrears enquiry line for residents 6pm – 9pm Thursday’s only 0203 302 0818
                                                Directorate
Tracy Cullen                  Chief Executive                          0208 633 8727               0782 333 4579

Kristian Melgaard             Director of Operations                   0208 633 8726               0777 038 6938

Roger Maddams                 Director of Finance                      0208 633 8740               0790 167 5872

Angela Simpson                Director of Corporate                    0208 633 8720               0788 780 2703
                              Services
Ros Wicker                    PA to Leadership                         0208 633 8725
                                                    Housing Services
Karen Freeman                 Operations Manager                       0208 633 8733               0792 005 8164
                              (Supported)
Sam Malin                     Tenancy Mgmt Officer                     0208 633 8761               0771 283 6158
                              (supptd)
Su Jackson-Smith              Tenancy Mgmt Officer                     0208 633 8760               0792 005 8163
                              (supptd)
Pam Leech                     Tenancy Mgmt Officer                     0208 633 8755               0788 773 4046
                              (supptd)
Isobel Walker                 Service Team Leader                      0208 633 8763               0771 725 3092
Patience Musana               Housing Management                       0208 633 8756               0781 808 2574
                              Assistant
Christine Atim                Housing Management                       0208 633 8758               0788 773 5956
                              Assistant
Amanda Hartnett               Housing Management                       0208 633 8757               0780 123 3943
                              Assistant
Georgina Tippins              Operations Manager                       0208 633 8787               0788 159 5534
                              (Neighbourhood Services)
Rachael Yarwood               Tenancy Management                       0208 633 8784               0797 018 2771
                              Officer
Steve Thomson                 Tenancy Management                       0208 633 8785               0777 038 4143
                              Officer
Valerie Matheson              Tenancy Management                       0208 633 8786
                              Administrator
Sam Richardson                Income Recovery Officer                  0208 633 8768               0781 808 5371
Bee Hirani                    Just Income Management                   0208 633 8773
Gemma Haines                  Community Investment                     0208 633 8732               0779 534 4252
                              Manager
Matt Piner                    Community Investment                     0208 633 8736               0779 534 4252
                              Assistant
                                                    Property Services
Craig Humphrey                Operations Manager –                     0208 633 8781               0788 160 3174
                              Property Services
Martin Omoko          Surveyor                            0208 633 8788          0777 412 6970
Owen Flemming         Trainee Surveyor                    0208 633 8780          0777 442 4829
Gloria Uchendu        Property Services Co-               0208 633 8771
                      ordinator
Romy Lyons-George     Property Services Co-               0208 633 8783
                      ordinator
Phil Twin             Axis Surveyor                       0208 633 8782          0785 052 1180
                                              Finance
Lakshmi Sri Murugan   Finance Manager                      0208 633 8741
Anne Carter           Finance Officer                      0208 633 8742
Lourdes Samilin       Finance Officer                      0208 633 8743
Lindsey Church        Finance Officer                      0208 633 8744
                                         Corporate Services
Kirsty Willis         Business Support Manager             0208 633 8722
Lisa Swingler         Business Support Officer             0208 633 8724
Leah Campbell         Business Support Officer             0208 633 8721
Debbie Robertson      Customer Advisor                     0208 633 8793
Nicola Bamforth       Performance Improvement              0208 633 8730
                      Manager
Charlene Grant        Performance Improvement              0208 633 8734         07747 536 124
                      Coordinator
Kadian Sterling       Performance Improvement              0208 633 8735
                      Coordinator
Rachel Godfrey        Performance Improvement              0208 633 8731
                      Administrator


                                 CCHA Older People Services
Kimbley Shivan        Bank staff                                                 0791 764 5811
Sonja Richards        Bennett Court                       0208 642 0516          0791 785 4621
                      Ford Close                         (no office on site)
                      Trinity Court                       0208 689 2710
Miriam Nolan          Distin Court                        0208 653 2036          0791 785 4622
                      Grace Court                         0208 642 5897
                      Hepworth Court                      0208 644 0343
                      Knight House                        0208 337 2867
Shade Ezihe           Speakers Court                      0208 689 1716          0781 883 2203
                      Bolton Court                        0208 760 9771
                      Roman Way                          (no office on site)
                      Connell House                       0208 647 9639


                             Ability Housing Association
                       Support tenants at Croydon Mental Health stages 1,2 & 3
                        Via email use this format TracyT@Ability-housing.co.uk
Tracy Townsend        Manager                                                    0779 534 4257
Lucia Costas          9 Birdhurst Road                     0208 240 9867         0782 517 6820
Kevin Kearns          Farnley Road                         0208 771 8607         0779 534 4253
                      10c Fountain Road/ Spring           (no office on site)
                      House
Michael Elliott       15 Thornhill Road                   (no office on site)    0779 534 4254
                      51 Thornhill Road                    0208 665 9377
Lorraine Ball         Blackwell House (38                  0208 680 8965         0790 058 2696
                      Oakfield Rd)                        (no office on site)
                      16 Windmill Road
Veniece Sardison      Lambert Lodge (513a                  0208 689 6158         0790 021 5328
                      London Rd)
                      St Oran’s House
Charmaine Ingram      32 Northcote Road                    0208 240 9867         0779 534 4262
Kerry Edward                 34 Northcote Road                     0208 240 9867               0796 882 3956
                                      Ability Housing Association
             Support tenants Independent Living Via email use this format TracyT@Ability-housing.co.uk
Emma Langley                 Manager                               0208 764 2966                0781 446 9323
Ade Oduyela                  363 Holmesdale Road                   0208 771 3892
Jacqui Grant                 373 Holmesdale Road               (no office at this site)         0776 768 8627
                                       Look Ahead Housing and Care
                                     Support tenants at Young Persons Projects
                              Via email use this format Jeannettec@lookahead.org.uk
Alison Lynch                 Manager                              0208 7717808                 0774 025 7836
Jeannette Crowe              Dunheved Road North                  0208 664 8003
Melanie Brian                Auckland Road                        0208 771 7808                0772 009 7554
                             234 Holmesdale Road                No office at this site
                             Flat A/B Fountain Road             No office at this site
                             63a Burlington Road A/B            No office at this site
Victoria Swan                Not working at any of the
                             sites
                                                 Thames Reach
                                     Support tenants at Sutton Support Services
                           Via email use this format vicky.mansell@thamesreach.org.uk
Vicky Mansell                Area Manager                                                     07736 162 448
Service Team Leader          Park Road                            0208 669 7581                0788 159 5354
Tharma Kandiah               3,20,22 Park Road                    0208 669 7581               0780 949 5157
                                                                  0208 669 1694
Caroline Marks               Based at Park Road
Kemi Odueyungbo              Larcombe Court                     No office at this site
Jane Kariuki                 Papermill Close
                                                        CAYSH
                            Supporting tenants at Byland Close Mother and Baby service
                                  Via email use this format Zoe.Emmett@caysh.org
Eddie Mcilory                Mobilisation Manager                                             0797 354 1703
Zoe Emmott                   Byland Close                         0208 648 5146               0797 467 3554
                               On Call Phones CCHA and other Support Providers

CCHA On Call                 Out of office hours only                                          0779 534 4258
CCHA 2nd Stage On Call       Out of office hours only                                      0791 718 0172
CCHA Sheltered On Call       Out of office hours only                                         0779 534 4260

Ability on call              CMH & Independent Living       DO NOT GIVE TO TENANTS            0777 275 8664
CMH Phone                                                                                     0779 534 4257
CAYSH Concierge Services     Byland Close Mother and                                         1. 077180930898
                             Baby                                                            2. 07718093 091
LookaHead On Call            Young Persons Projects                                           0772 009 6780
Thames Reach On Call         Sutton Support Services                                           07976316030
                                                Agency Managed
                                             Properties belonging to CCHA
Hari Patel                   Apna Aashyana                      647& 652 London Road           0208 689 1384

David Trotter                CAYSH                          2-4 High Street                    0208 686 8508
                                                            Croydon                            07946 806 118
                                                                                             0208 683 0227 HQ
Daniel Moase                 Mencap                               48 Morland Road              0208 655 3615
                                                                                               0795 101 3515
Andrew Lewis                 NAS (National Autistic              6 St Edwards Close            01689 800 960
                             Society)                                                          07876 470 104
Emma or Ade                  Ability                          Barrett House, W.Park 22         0208 405 3578
                                                              Washington Rd, Worcester Pk
Gillian Fullerton             LB Croydon Social Services        10-12 Heathfield Road             0208 681 6391
                                            0THER USEFUL NUMBERS
Speedial *0101                Montal                                 0845 519 0830           IT Support
Speedial *0102                Axis                                   0208 256 5504           Repairs
                                                                     STAFF TO USE
                                                              (0800 056 7068 for Residents
                                                                          use)
John Basey                    Contract Manager                john.basey@axiseurope.com      0208 256 5523 / 0759 077
                                                                                                       8136
Sharon James                  Void Supervisor                 sharon.james@axiseurope.co     0208 256 5538 / 0797 049
                                                                             m                         6835
Phil Twin                     Contract Supervisor             philip.twin@axiseurope.com          0785 052 1180
Jackie Avis                   Administrator                    jackie.avis@axiseurope.com         0208 256 5504
Chris Livesey                 Administrator                    chris.livesey@axiseurope.co        0208 256 5504
                                                                             m
Jodie Kuhler                  Administrator                    jodie.kuhler@axiseurope.co         0208 256 5504
                                                                             m
Steve Lewis                   Electrical Supervisor           stephen.lewis@axiseurope.c          0788 538 9483
                                                                            om
Sam Elliott                   Resident Liaison Officer        sam.elliott@axiseurope.com     0208 256 5531 / 0797 330
                                                                                                        6869
Speedial *0104                Wealdons                               01342 832 740           Gardening
Karen Froud                   Wealdens (cleaning              karen.froud@wealdens.co.uk           01342 832740
                              contract)                                                            07843 033114
Trevor Elliott                Wealdens (gardening             trevor.elliott@wealdens.co.u         01342 832740
                              contract)                                      k                      07725 100513
Speedial *0105                Smith & Byford                         0208 722 3431           Commercial gas central
                                                                                             heating
Speedial *0106                Croydon Council                        0208 726 6000           Local Council
Speedial *0107                Sutton Council                         0208 770 5000           Local Council
Smith & Byford                Gas central heating                    0800 169 7703                 0208 652 7016
Rawlings                      Opticians                              0208 688 1040              High Street Croydon
The Pensions Trust            Pensions                               0845 608 5252               www.shps.org.uk
Futures                                                              0208 689 2072
Language Line                                                        0845 310 9900                  ID – L52819
CASA                          Head Office                            0208 726 8874
CAYSH                         Head Office                            0208 683 0227
Minicom                                                              0208 667 1136
Yomi (Welfare Benefits)                                              0208 760 5441
Liftec Lifts                                                         01322 273 966
Cherry Orchard                                                       0777 194 1653                  Dave Ward
Martin Lockett                Caretaker                              0781 783 4736
Heathfield Road                                                        0208 681 6391
Invicta                         0845 603 0765                          0173 278 1966
                                Ray Kiley                              0772 542 3229
              The following numbers relate to PBM who manage Centrillion Point communal areas & block
Caroline Bream         Property Manager                    0845 519 1333                  Caroline@pbmlimited.com
Devin Chitroda         Senior Property                     0845 519 1333                   Devin@pbmlimited.com
                       Manager
Centrillion Office     0208 680 4123                      Concierge Mobile                      07516 404 632
             Those highlighted in yellow are deputies for the Leadership Team for Business Continuity purposes

                                                    = CCHA Master Key Holder
  In the interests of office efficiency please follow these guidelines when making telephone calls

                                           Landlines


Do use free websites such as                                 Do not call Directory Enquiries
www.thephonebook.bt.com and
www.yell.com
Do call Axis repairs on 0208 256 5504 as                     Do not call Axis repairs on the 0800
the freephone number is for residents to                     number
use
                                                             Do not call premium rate numbers
                                                             beginning 09 unless absolutely
                                                             necessary. These calls cost at least £1
                                                             per minute.
                                            Mobiles


Do call Axis repairs on 0208 256 5505                        Do not call directory enquiries unless
                                                             absolutely necessary. If you do use
                                                             directory enquiries DO NOT let the
                                                             operator put you through to the number
                                                             you require. The number will be
                                                             automatically sent to you by text.
Do use your CCHA mobile to call other                        Do not call Axis repairs on 0800 056
mobiles                                                      7068
                                                             Do not call Premium Rate numbers
                                                             beginning 09 unless absolutely
                                                             necessary. These calls cost at least £1
                                                             per minute.

								
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