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					           Peter Sellek
     Business Liaison Officer,
Information, Media and Technology
             Services

   Leeds Metropolitan University
Agenda
    Background
    The Project
     Business Issues

     Technical Aspects
     Usage
     The Future
Leeds Metropolitan University
      Leeds Metropolitan University

§ 30,000 students, 3,500 staff
        Leeds Metropolitan University

§ 30,000 students, 3,500 staff

§ 13th most popular UK University by
  applications (UCAS Applications Digest 15/01/09)
        Leeds Metropolitan University

§ 30,000 students, 3,500 staff

§ 13th most popular UK University by
  applications (UCAS Applications Digest 15/01/09)

§ Current Estates improvement spend of
  £130 million
      Leeds Metropolitan University

§ New buildings
Leeds Metropolitan University
      Business Drivers and Benefits

Existing student email disliked by students
      Business Drivers and Benefits

Existing student email disliked by students

Students not using email accounts
      Business Drivers and Benefits

Existing student email disliked by students

Students not using email accounts

Only 10 Mbytes of storage
      Business Drivers and Benefits

Existing student email disliked by students

Students not using email accounts

Only 10 Mb of storage

Strategy to improve the student experience
      Business Drivers and Benefits

Strategy to build partnerships
       Business Drivers and Benefits

Strategy to build partnerships

Need to be more cost-effective
             Business Drivers and Benefits
      Business Drivers and Benefits
Friendly easy to use service
      Business Drivers and Benefits
Friendly easy to use service

7Gbytes Storage
      Business Drivers and Benefits
Friendly easy to use service

7Gbytes Storage

Not just email – Google Apps
      Business Drivers and Benefits
Friendly easy to use service

7Gbytes Storage

Not just email – Google Apps

No capital cost
      Business Drivers and Benefits
Student Participation in Google events
          Why we Chose Google
Only offering on the market.
          Why We Chose Google
Only offering on the market. Microsoft came
 to the market later with Office Online

Able to negotiate contract
          Why We Chose Google
Only offering on the market. Microsoft came
 to the market later with Office Online

Able to negotiate contract

Pilot showed high satisfaction with Google
          Why We Chose Google
Only offering on the market. Microsoft came
 to the market later with Office Online

Able to negotiate contract

Pilot showed high satisfaction with Google

Email account for life
              The Project
Late August 2007 - Google Chosen

9th September – registered existing
  student domain name with Google

18th September – Initial system with
 test users running
               The Project
Late December - Contract Signed

January 2008 Project Manager in place

April - Pilot Started

September 2008 - Go Live
             The Project
Also
November 2007 asked if value could
  be added

Timetable data on Google calendars
Project started January 2008
             The Project
Timetables delivered to Google
  calendars for September 2008
               The Project
How we implemented Google

 Created new Google accounts with same
 address as old account

 Old account available for 3 months
 through student portal
               The Project
How we implemented Google

 Students migrated own data

 After 3 months old accounts disabled
            Business Issues
Communications, Workshops, and Pilot

 Find out concerns

 Present answers

 Ask for volunteers for pilot
           Business Issues
Run pilot to prove system and
identify further problems

Run workshops first week of
semester

Lots of publicity – project web site,
leaflets, competitions
           Business Issues
Addressing Staff & Student Concerns

 Big American Multinational
           Business Issues
Addressing Staff & Student Concerns

 Big American Multinational

 Data not held on site
           Business Issues
Addressing Staff & Student Concerns

 Big American Multinational

 Data not held on site

 How do labels work?
           Business Issues
Contractual Issues

 Data Ownership
           Business Issues
Contractual Issues

 Data Ownership

 Data Mining
           Business Issues
Contractual Issues

 Data Ownership

 Data Mining

 Safe Haven
           Business Issues
Contractual Issues

 Length Of Contract
           Business Issues
Contractual Issues

 Length Of Contract

 Backup
           Business Issues
Contractual Issues

 Length Of Contract

 Backup

 Audit
            Business Issues


Support for Students

   Very little required

   Most support is provided on the web by
   Google
          Business Issues
Support from Google

  Account manager supplied

  Technical help for implementation

  Other help
             Technical Matters
Domain Management

Students
           student.leedsmet.ac.uk

Staff Experimental Area
         teams.leedsmet.ac.uk
          Technical Matters
Domain Management - others
 gtest.leedsmet.ac.uk

 google.leedsmet.ac.uk   X
            Google Single Sign On
       Request URL
                               mail.leedsmet.ac.uk




           Request UID
           Password            gsso.leedsmet.ac.uk
User

           Send UID Password                         Leeds
                                       SAML           Met
                                                     LDAP


        Access Granted
                               mail.leedsmet.ac.uk
                       Pilot

                                  Google
Incoming       Leeds Met       Student.leeds
  mail           relay           met.ac.uk




    Old System
   Student.leeds
     met.ac.uk
           Implementation

                                           Google
Incoming          Leeds Met             Student.leeds
  mail              relay                 met.ac.uk

                  il
                Ma
             ed
           at
           gr
        Mi




 Old System
Student.leeds                 Student
  met.ac.uk                    Portal
           After 6 months




                          Google
Incoming   Google
                       student.leeds
  mail     Relay
                         met.ac.uk
After 6 months
    Identity Management
      Student
                            Interface
    Management
                              Layer
      System




                                           Google
      Leeds Met             IDM         Student.leeds
        Novell             Driver         met.ac.uk
    Identity Vault




No pass through
User name and Passwords synchronised
         Identity Management
Accounts automatically set up

Accounts suspended

Accounts not yet deleted
                       Timetable Integration
Timetable                                           Google
 System                                             Bucket
                                                   Accounts
            Tim




                                              ew
                                              N
             et




                                             d s               Shares
                                          An ble
              ab




                                         s a                  calendar
                  le




                                       ge et
                  Da




                                     an im
                                   Ch T
                     t a




                       Interface
                         Layer                                 Students
                                                               Account
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
What Are We Using?
                 The Future


Going forward…….

Email For Life

Can We Use Google More?

Will Staff Have Google mail?
The Future
 Personal        Sharing &     Collaboration
Productivity   Communication

				
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posted:7/15/2013
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