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					Framework Agreement for Social Care and
  Support Services that Enable Individuals
          to live in the Community

     Potential Lead Provider Event
              17 May 2011
Potential Lead Provider Event


                   Welcome from
                     Ian Hobbs
                Interim Assistant Director
     (Joint Strategic Planning and Commissioning)


                  Graham Varley
  Policy Manager, Strategic Planning & Commissioning

       Adult and Community Services Directorate
Potential Lead Provider Event


                    Agenda
•   Update on the PQQ Outcomes
•   What is a Lead Provider and what are its
    responsibilities?
•   Contract Monitoring Proposal
•   Call-off Proposal
•   Group Discussions & Feedback
•   Next Steps
 PQQ Update

Graham Newbery
PQQ Evaluation

•   202 PQQs received

•   Criterion 1 – Sole or Lead Provision
•   Criterion 2 – Overall Capacity
•   Criterion 3 – Range of Expertise
•   Participation of existing providers
•   Participation of new providers
Zones Map
Number of Lead/Sole Providers
         Zone: 1        2     3     4        5    6    7    8



Sole or Lead      43 49 40          54       52   50   41   38
   Provider

Consortium        36 38 33          45       41   43   33   29
  Member


Sub Contractor    33 32 29          34       35   36   32   25

(Number one preferences only)
50 of you expressed lead provision as your
number one preference.
Overall capacity

                Zone   Zone   Zone   Zone   Zone   Zone   Zone   Zone
Lot               1      2      3      4      5      6      7      8

Community
  Based
  Services        88     90     93 110        95 105        81     83

Regulated
  Community
  Based
  Services        72     70     69     87     75     88     69     62


Personal care     62     58     60     74     67     76     58     53
Range of Expertise
LD                    Zone 1   Zone 2   Zone 3   Zone 4   Zone 5   Zone 6   Zone 7   Zone 8

Community Based
   Services             69       67       67       81       66       78       60       61
Regulated Community
    Based Services      59       58       55       71       59       73       57       51
Personal care           52       48       47       59       52       62       49       45
MH                    Zone 1   Zone 2   Zone 3   Zone 4   Zone 5   Zone 6   Zone 7   Zone 8

Community Based
   Services             62       64       64       76       68       73       55       60
Regulated Community
    Based Services      50       51       48       61       53       63       48       46
Personal care           43       42       41       49       47       53       40       39
OP                    Zone 1   Zone 2   Zone 3   Zone 4   Zone 5   Zone 6   Zone 7   Zone 8

Community Based
   Services             51       52       55       62       57       59       43       50
Regulated Community
    Based Services      46       45       43       53       48       52       40       41
Personal care           42       39       40       50       46       46       35       37
Provider Profile – Current/New

 • Out of 202:

   – 154 are current providers
   – Majority of major suppliers participating
   – 48 are new providers, of which;
      • 36 are new to the DCC area
      • 12 are new to this particular market
Provider Information Released

 Information available to you via the Portal or PEN website:

 •   Lead providers, members and sub contractors by lot
 •   Summary sheet
 •   Lead provider preferences
 •   Contact Details
 •   Geographical or other limitations

 Updated 13th May, further weekly updates if necessary.
What is a Lead Provider and what are
          its responsibilities?

          Shaun Bennett
Lead Provider & Partners

Defining the Arrangements:
Sole Provider   Submits an ITT as a single provider (with capacity to
                cover the whole zone) but may sub contract post
                award stage in some circumstances
Consortium      Submits an ITT as a single entity but could sub
                contract post award stage
Lead Provider   Submits an ITT as a partnership, either as:
                A consortium group where there is a formal
                agreement between partners; or
                A contracting partnership where there is a more
                informal arrangement between partners.
                The lead provider can sub contract other
                organisations post award stage
Legal Arrangements
Administrative Arrangements
Responsibilities of a Lead Provider

 • ITT Stage
 • Award & Post Award Stage
 • Call Off Stage
 • Service/contract monitoring/
   management
 • Payments
Contract Monitoring Proposals

         Max Sillars
Contract Monitoring Principles

 • Approach to quality and organisational
   processes checked at tender stage
 • Streamlined, consistent range of monitoring
   tools that providers will use to submit reporting
   requirements
 • Focus upon preventing issues, & continuous
   improvement
 • Desk top assessment will triangulate with
   compliments, issues or complaints to inform a
   rolling inspection and investigation schedule
Current Arrangements
               Targeted         Enabling   Personal
               Support                     Care
Quality &      QAF              None       CQC
Safeguarding
Performance    KPIs (Apr ’11)   None       CM 2000

Outcomes       Outcomes data None          None
               (Apr ’11)
Management     Key DCC info     Key DCC    Key DCC
Information                     info       info
Indicative Future Arrangements

            CBS            Regulated      Personal
                           CBS            Care
Quality &    QAF           CQC            CQC
Safeguarding               QAF?           QAF?
Performance Simple KPIs    Simple KPIs    CM 2000

Outcomes    Support plan   Support plan   Support plan
            outcomes       outcomes       outcomes
Management Key DCC info Key DCC info      Key DCC info
Information
Contract Monitoring Issues

 • Balancing service user and commissioner
   needs against the need to minimise
   bureaucracy and reduce costs
 • Agreeing consistent tools that can read
   across service areas, e.g. QAF
 • Arrangements with sub-contractors
Call-off Proposals

  Nicola Tribble
Calling Off Services

Services will be called off from the framework
either by:

Standard      By price for standard needs
Brokerage

Personal      By mini-competition for more
Brokerage     complex needs (how outcomes are
              to be met and price)
Calling Off Services

 • Standard Brokerage and Personal Brokerage can call-off
   services from any of the lots

 • Standard Brokerage will focus on personal care where a
   standard package is usually required

 • Personal Brokerage will focus on community based
   support and regulated community based support

 • Volume contracts can be called off from the framework
   agreement by procurement
The Call-Off Process

Currently it is proposed that there are two stages
  to the call-off process, which are:
Stage 1
 Choice of     An individual can choose a provider within
 provider      the financial envelope of their personal
               budget

Stage 2
 Choice not The Authority reserves the right to rotate
 exercised providers where call off without
               competition could result in a monopoly
               within a zone
The Call-Off Process

 • Any rotation of providers is only likely to
   apply to the personal care lot and will only
   involve those providers within a financial
   envelope.
Group Discussion

 • 6 groups
 • 45 minutes
 • Nominate chair and note taker please
 • Feedback key issue from each of the
   following questions – 5 minutes per group
 • Full feedback will be circulated
Group Discussion

 •   Discuss contract monitoring proposals
 •   Discuss call off proposals
 •   What issues (not necessarily Lead
     Provider related) remain outstanding?
 •   What further support do you need from
     DCC as we move towards ITT stage?
Next Steps

• Decision late May / early June
• Consortia/Partnership events early June
  (by zone)
• ITT released at the end of June/early July
• ITT launch event (“how to”)
• Implementation date
Potential Lead Provider Event

• Regularly visit the framework pages of the
  Provider Engagement Network website:
  www.devon.gov.uk/framework-agreements


• Additional information will also be released
  via the ProContracts portal

• Thank you for your attendance

				
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