Itinerary for 4th Annual Richmond homeless conference by BayAreaNewsGroup


									Saffron Strand’s 4th Annual Conference
   June 17–18, 2013, 9:00 am–4:30 pm

      403 Civic Center Plaza, Richmond, California

Dear Conference Participants,
   Welcome to Richmond for Saffron Strand’s 4th Annual Conference—“Developing the Homeless
Workforce: What Will It Take?” Thanks for joining us to explore the economic revitalization of our
communities while improving the lives of our most vulnerable community members.
    Surveys in Richmond and research across the nation show that the vast majority of homeless
people want to work. Our unique Conference shows how public agencies, non-profit groups, and
concerned citizens can engage, encourage, and support the homeless to gain the necessary skills to
re-enter the workforce.
    Here in Richmond, we do not look away from homelessness. We do not turn away from our fellow
citizens who have lost almost everything, including family, friends, well-being, security, and the roof
over their heads. Rather, we acknowledge and respect their valuable human potential. We want to
foster that potential for productive work, increased economic independence, and successful integra-
tion into in our community. This Conference shows the way forward.
   The way forward is for the homeless who can work to get back to work. This Conference brings
together experts in every discipline—including housing, health care, employment services—to con-
centrate on best practices and new approaches for getting the homeless back to work. Our presenters
come from across the nation and throughout the Bay Area to focus on a job made more urgent and
more challenging by the current “sequester” of federal funding.
    Our plenary speakers and more than 20 workshops highlight critical elements in developing the
homeless workforce, including: Research on the “hard-to-employ,” barriers to employment (including
racism), trauma-informed care, and how to “shift the paradigm” to make employment a priority in
providing services to the homeless. Our experts detail what it takes to get private sector employers
to hire the homeless. On the rise are homeless families, homeless women with dependent children,
and homeless youth. This Conference helps providers truly hear and connect with homeless people
of every type. The homeless themselves often know what work-focused solutions can work best for
   This Conference will help you keep healthy: There’s relief for “compassion fatigue” and breakfast
and lunch both days—delicious, nutritious meals from local vendors. And we’ll encourage you to
enjoy Richmond by exploring our 32 miles of bay shoreline, revitalized city center, and multi-cultural
hospitality in one of California’s Green Cities. Richmond will be a great place to launch trips to Napa
and Sonoma Valleys, Marin County and the Coastal Redwoods, and San Francisco.
   We thank our 2013 Conference sponsors, presenters, exhibitors, civic leaders, and all who help
the homeless to get back to work. We welcome all to Richmond, our City of Unlimited Possibilities!

Gayle McLaughlin         John Gioia                  Yvonne Nair               Jeanice Cummings
Mayor                    Supervisor                  CEO                       Chair
City of Richmond         Contra Costa County         Saffron Strand, Inc.      Saffron Strand, Inc.
                     What Will It Take?
                            June 17–18, 9:00 am–4:30 pm
                          Richmond Memorial Auditorium
                              403 Civic Plaza, Richmond, California

             Conference organized by Saffron Strand, Inc., co-sponsored by:

                                  West County
                             Mayors and Supervisors

     Conference Goals
◆	 Engage stakeholders in cost-effective, employment-focused solutions to homelessness
◆	 Identify gaps, incentives, and disincentives in existing housing, health care, and employment
   programs for the homeless and practical ways to integrate new solutions
◆	 Apply traditional and new best practices in the continuum of care of the homeless and
   their transition into the workforce
◆	 Focus on programs to optimize employability and career potential of homeless persons
◆	 Use Richmond—where large numbers of the homeless face every possible challenge—
   as the proving ground for new, employment-focused solutions to homelessness

     Who Should Attend
◆	   Employment development agencies, Workforce Investment Boards, and One-Stops
◆	   Employment specialists, job developers, and vocational rehabilitation specialists
◆	   Local and state homeless program administrators and executive staff
◆	   Public health providers, outreach staff, case managers, and social workers
◆	   Primary and emergency medical care, substance abuse, and mental health providers
◆	   State legislators, their legislative staff, and local elected officials
◆	   Family, drug, and criminal court judges
◆	   Law enforcement leaders and police
◆	   Non-profit organizations and advocates for the homeless
◆	   Community health center and hospital executives, staff, and board members
◆	   Public housing providers, landlords, and tenants
◆	   Philanthropic and funding agencies
◆	   Local businesses affected by the homeless or concerned about increasing homelessness
◆	   People who have experienced homelessness and achieved their own solutions
      4                     M O N DAY C ON F ER EN CE AG EN DA

Monday, June 17                                                 Local Perspective:
                                                                Homeless But Becoming Work-Ready
                                                                Robin Ikeman (Saffron Strand, Inc., Richmond, CA)
Good Morning—                                                   describes how gaining marketable job skills already makes
Get Ready to Learn and Network!                                 a big difference in her life.
7:30–9:00 am
                                                                Monday Plenary Session
◆	 Complimentary transportation departs Courtyard
                                                                9:30 am–12:00 pm
   Marriott Richmond–Berkeley at 7:30 am and 8:15 am
   (to confirm, please phone 815.440.3613)
◆	 Conference registration (onsite registration continues
   through 4:00 pm)                                             Keynote: The Homeless Workforce:
◆	 Continental breakfast (with time to “meet-and-greet”)        Where We Need to Go
◆	 Exhibitor set-up (doors open at 7:00 am to admit             Virginia Hamilton (Regional Administrator, U.S.
   exhibitors)                                                  Department of Labor, Employment and Training Admin-
                                                                istration, San Francisco, CA) provides an update on how
                                                                the Workforce Investment Act, Job Service, and discre-
WELCOME TO                                                      tionary grants serve low-income, at-risk, hard-to-employ,
Developing the Homeless Workforce                               and homeless people. She highlights how the federal
9:00–9:30 am                                                    Affordable Care Act can help the homeless workforce.

Welcome to Saffron Strand’s
4th Annual Conference                                           Community Development:
Yvonne Nair (Conference Co-Chair, CEO of Saffron Strand,        Investment That Improves Employment
Inc.) welcomes Conference participants, previews the two-       Opportunities for the Homeless
day Conference, and challenges Conference presenters with       Lena Robinson, MA (Regional Manager, Federal Reserve
the urgent need to increase sustainable, gainful employment     Bank of San Francisco). The Federal Reserve encourages
in the private sector among the homeless and those at risk      workforce development through underwriting projects in
of homelessness.                                                education, technology, worker training, immigration, and
                                                                other areas to improve skills and employment. Lena explores
Welcome to Richmond                                             how a large and growing homeless population presents both
                                                                economic challenges and opportunities in low-income com-
Gayle McLaughlin (Conference Co-Chair, Mayor of the City
of Richmond) welcomes visitors to Richmond, a California
“Green City” on beautiful San Pablo Bay. Despite Richmond’s
many attractions, the city also has a large and growing home-   Research to Practice:
less population. “As this Conference shows,” Gayle says, “we    Basics for Developing the Homeless Workforce
do not turn away from problems like homelessness. We devel-     David Butler (Senior Adviser, Health and Barriers to
op solutions.”                                                  Employment Policy Area, MDRC, New York, NY) summa-
                                                                rizes the best available evidence about the effectiveness
National Perspective:                                           of existing programs and program elements in getting the
Employment versus Homelessness                                  hard-to-employ into jobs for the long term. While the focus
                                                                of much of this research is not on the homeless population
Amy Grassette (Secretary of the Board of Directors, Nation-
                                                                specifically, David discusses the lessons and implications
al Health Care for the Homeless Council, Nashville, TN), who
                                                                for homeless families and individuals. MDRC is a leader in
was a homeless working mother herself, provides a quick
                                                                research, review, and critical analysis of “transitional employ-
look across the country at those trying to work their way out
                                                                ment,” “supportive employment,” paid job training, and other
of homelessness.
                                                                subsidized and unsubsidized employment programs for low-
                                                                income groups.
                             M O N DAY C ON F ER EN CE AG EN DA                                                       5

Employment is Health Care—Whoa!                                 Monday Workshop Period 1
Melissa DaSilva, MS, RN (Deputy Director, National              1:15–2:45 pm
Health Care for the Homeless Council, Nashville, TN)
describes how health care providers can play a key role in      Homeless, Racism, and Social Justice:
their homeless clients’ transition into the workforce. The      A Community Discussion
homeless workforce requires wellness for work.
                                                                Jeff Olivet, MA (President and CEO, Center for Social
                                                                Innovation, Needham, MA). Building on Jeff’s National Net-
How to Combine Diverse Services                                 working Luncheon keynote, this workshop provides partici-
to Support the Working Homeless                                 pants an opportunity to discuss how racism contributes to
Paul Leon, RN, BSN, PHN (CEO and President, Illumi-             homelessness in their communities, and what agencies and
nation Foundation, Irvine, CA) manages on-going care that       individuals can do to fight it. This highly interactive session
combines housing with case management, medical care,            explores how policies and practices that support racial jus-
mental health, and workforce services which decreases the       tice and social inclusion can foster stronger agencies working
dependence of the homeless in Orange County on the com-         to reduce homelessness and support low-income housing, as
munity at large. Illumination Foundation applies an extensive   well as healthier and more just communities.
continuum of care to support transition into the workforce.
                                                                Using CARE to Find Joy
Plenary Panel: Audience Q&A Period                              and Rebuild Confidence
Moderated by Yvonne Nair                                        Ivan Temes (Founder, Leadership and Loyalty, and Author,
                                                                CARE: You Have the Power). “Being successful,” Ivan says,
                                                                “means finding people who ‘CARE’ and building a partner-
   National Networking Luncheon                                 ship.” This approach applies to the job-seeker, counselor,
   12:00–1:15 pm                                                and employer, where an effective partnership can produce
                                                                miraculous results for people who are or were homeless and
   Buffet lunch with open seating                               have criminal backgrounds, disabilities, or other issues that
                                                                become barriers to employment. Ivan, who went through his
   Welcome to National Networking with Marilyn Lan-
                                                                own difficult transition, works on “bringing out the star with-
   glois (Richmond community activist, former Community
                                                                in each person.” In this workshop, he uses his inspirational
   Advocate, Office of the Mayor, City of Richmond) and
                                                                style, extensive experience, and RESULTS program to lead
   Lenora Brown (Saffron Strand, Inc.)
                                                                participants through the creative steps, personal interactions,
                                                                marketing, and follow-up which are imperative in helping the
   Keynote: The Crossroads                                      homeless and others gain employment opportunities, espe-
   of Racism and Homeless                                       cially given the current highly competitive job market.
   Jeff Olivet, MA (CEO and President, Center for Social
   Innovation, Needham, MA) reports: “Homelessness in           Health and Balance During
   the U.S. disproportionately affects people of color. Even    Times of Economic Struggle
   when poverty rates are considered across races, poor
                                                                Jennifer Costa, MA (Site Manager, Rubicon Programs,
   people of color are still more likely to become homeless
                                                                Inc., Richmond, CA). Unemployment, homelessness, and
   than poor white people.” Jeff speaks to the ongoing chal-
                                                                economic instability generate stress and can cause depres-
   lenge across America, including the “progressive” Bay
                                                                sion, anxiety, and an overall feeling of imbalance. This work-
   Area and Richmond where African Americans make up
                                                                shop teaches participants the importance of balancing all
   27% of the city’s population but represent 62% of Saffron
                                                                facets of their being (social, spiritual, physical, emotional,
   Strand’s homeless members.
                                                                mental, financial). Jennifer reviews prevalent mental health
                                                                issues associated with economic distress in order to normal-
                                                                ize workshop participants’ experiences. Then she applies the
                                                                Wheel of Health by which participants are able to measure
                                                                facets of their lives in which they are doing well and those
                                                                which are out of balance. Jennifer then assists participants in
       6                     M O N DAY C ON F ER EN CE AG EN DA

creating goals for themselves to increase their overall health   and best practices for ending homelessness among veterans
and balance. This workshop has a minimal amount of lecture       in Contra Costa County. Supportive Services for Veterans
with most of the time spent on participants’ plans and goals.    Families Program at Shelter, Inc. is one of 151 programs cur-
Rubicon Programs uses this workshop for those who are            rently sponsored by the Veterans Administration to end home-
unemployed and/or homeless. Other direct service providers       lessness among veterans in the county. Workshop participants
can use it effectively with their clients.                       learn about housing and employment solutions for homeless
                                                                 veterans in Contra Costa communities. This workshop can
Economic Abuse: The Confluence of                                help everyone who works with homeless veterans and those
Domestic Violence and Homelessness                               at risk of homelessness. Felton and Ron state: “We will work
                                                                 together to build partnerships, create opportunities for veter-
Lindsay Sweetnam, MFTi (Community Programs Direc-
                                                                 ans, and provide solutions to the challenges they face.”
tor, La Casa de las Madres, San Francisco). A person dealing
with homelessness is at increased risk of domestic violence.
Likewise, a victim of domestic violence is at higher risk of     Break 2:45–3:00 pm
becoming homeless. This workshop explores the dynamics           Opportunity to visit exhibits and network with colleagues
of domestic violence and the connections between domes-
tic violence and homelessness. Lindsay notes that economic
abuse plays an often under-recognized role in abusive rela-
                                                                 Monday Workshop Period 2
tionships. While there are many reasons people stay in abu-      3:00–4:30 pm
sive relationships, economic stability and housing are among
their top concerns. This workshop addresses how financial        WorkFirst Specialized Employment Services:
literacy can help those suffering economic abuse, empow-         Employment Success with Hard-to-Engage
ering them to create their own paths to employment, hous-        Clients—An Inclusive Approach (Part 2)
ing, and other life options. Lindsay describes the “Economic     Wendy Lauser (Director, IMPACT Employment Services,
Empowerment” workshops that La Casa de las Madres pro-           Boston, MA) and Laurie Rose (Coordinator, Pine Street Inn,
vides in collaboration with the San Francisco District Attor-    Boston, MA). In Part 2 of the WorkFirst workshop, Wendy
ney’s Office, Office of Financial Empowerment, and Bank of       and Laurie detail the development of WorkFirst, which began
San Francisco.                                                   as a three-year demonstration project. This workshop exam-
                                                                 ines the impact of early access to specialized employment
WorkFirst Specialized Employment Services:                       services, employment placement, and housing retention rate.
Employment Success with Hard-to-Engage                           The presenters share the results of the independent evalu-
Clients—An Inclusive Approach (Part 1)                           ation conducted by the Advocates for Human Potential, in
Wendy Lauser (Director, IMPACT Employment Services,              which the evaluators used information extracted from the
Boston, MA) and Laurie Rose (Coordinator, Pine Street Inn,       Pine Street Inn data system as well as direct interviews with
Boston, MA). The WorkFirst program provides services to          participants and program staff.
newly housed, formerly homeless individuals who are tradi-
tionally excluded from employment programs for not being         Integrating Homeless Consumers
“job ready.” WorkFirst assists them in increasing their skills   into the Full Continuum of Services
to attain employment. Using the WorkFirst Toolkit, which         Amy Grassette (Secretary of the Board of Directors, Nation-
is based on the Vocational Stages of Change, this hands-on       al Health Care for the Homeless Council, Nashville, TN).
workshop highlights best practices leading to successful         Amy brings to this workshop her experience as Chair of the
engagement in workforce development activities including         National Consumer Advisory Board of the National Health
competitive employment. Workshop participants receive a          Care for the Homeless Council as well as her own experience
copy of the WorkFirst Toolkit manual.                            with homelessness. This workshop explores ways to integrate
                                                                 homeless consumers into the work of agencies established to
Coordinating Resources and Developing                            help the homeless. Amy discusses the barriers to integration,
Strategies to House Homeless Veterans                            the importance of the consumer involvement, and provides
Felton Mackey (Outreach Specialist) and Ron Murray               insight into ways to recruit and retain consumers.
(West County Case Manager, Veteran Support Services, Shel-
ter, Inc., Martinez, CA). Felton and Ron highlight strategies
                              M O N DAY C ON F ER EN CE AG EN DA                                                      7

Blog+Tweet+Hire: 10 Effective Social                              a missing component in services for the homeless, and the
Media Actions to Assist in Employing                              use of “secular tools.” He discusses the “Father Wound,” sub-
the Homeless Senior                                               stance abuse, and homelessness and compares faith-based
                                                                  and secular programs.
McKinley Williams (Senior Job Developer, Eastbay Works
One-Stop Center, San Pablo, CA). This workshop details 10
                                                                  ◆   Developing the Homeless Workforce:
effective social media strategies for participants looking to
                                                                  ◆   The Saffron Strand Model
improve the employment prospects or to generate resources
to prepare homeless seniors for getting back to work. Social      Yvonne Nair (CEO, Saffron Strand, Inc., Richmond, CA).
media provide a vital and effective platform to connect with      Saffron Strand provides an “intentional community” for
others about the needs of homeless seniors. Social media          homeless adults and youth who become “members” dedicat-
also can help seniors to find leads to the “hidden job market.”   ed to every member of the community getting back to work
McKinley and participants are going to identify which social      in the private sector. Members come to a dignified, respect-
media platforms offer the most cost-effective options, being      ful, professional-quality, office environment during normal
careful not to overwhelm the already thin resource pools in       business hours to work on a voluntary basis side-by-side
most organizations. This workshop enables participants to         with volunteer staff following a structured schedule called
help other low-income senior job seekers to benefit from          the “work-ordered day.” The day-to-day operation of Saffron
social media as they also look to re-establish themselves in      Strand depends upon their individual, daily, productive work.
the workforce.                                                    Members benefit from on-the-job training that develops mar-
                                                                  ketable job skills and work-related social skills. They also
Are You Talking Like Businesses Think?                            benefit from one-on-one case management, resume building,
How to Get the Private Sector to                                  interview practice, and emotional support from the commu-
Hire People Who Are Homeless                                      nity in finding and sustaining gainful employment.

Larry Robbin (Executive Director, Robbin and Associates,
                                                                  Assisting Clients with
Oakland, CA). Larry’s workshop shows those who work
                                                                  Criminal Barriers to Employment
with the homeless how to use private sector sales tech-
niques, perspectives, and language so that business people        Sarah Williams, Esq. (Staff Attorney) and Tina Jung, MA
will hire people who are homeless. Many of the people doing       (Senior Career Coach, Economic Empowerment, Rubicon
job development and business services don’t understand            Programs, Inc., Richmond, CA). Sarah and Tina ask, “Have
how private sector business people think. As a result many        you or your clients ever wondered how their criminal records
business people end up not hiring from these programs. The        may be limiting their employment prospects?” Their work-
workshop will show people how to avoid the five most com-         shop teaches the differences between public versus private
mon mistakes made by staff from workforce organizations           background checks, what types of employers run them, and
when they talk with people in the private sector about hiring     how to pursue remedies (i.e. “expungements”). Hear how
people who are homeless. Participants will get strategies that    clients can be empowered with this information and how
will help them overcome employer resistance to using their        it informs their job search. This workshop is valuable to all
services. Attendees will also get a list of ideas about how to    who provide services to the homeless, but especially direct
be more successful with private sector businesses.                employment/workforce service staff and service program
Homeless Workforce Development: Completing
the Continuum of Care and Transition
                                                                  Welcome Reception
◆   Spiritual Workforce:                                          5:30–7:30 pm
◆   The Bay Area Rescue Mission
Dr. Daniel E. Helix, MA, D.Min, BCPC (Director, Men’s             Saffron Strand welcomes Conference participants,
Services, Bay Area Rescue Mission, Richmond, CA). The Bay         presenters, and exhibitors to mix and mingle with bev-
Area Rescue Mission serves a growing number of homeless           erages and hors d’oeuvres. Following reception, compli-
program members at its shelter and service facility in central    mentary transportation by van returning to Courtyard
Richmond. Dan details the services provided by the Mission        Marriott Richmond-Berkeley (to confirm, please phone
and explores military chaplains as counselors, spirituality as    815.440.3613).
      8                     T U E S DAY C O N F ER EN CE AG EN DA

Tuesday, June 18                                                Youth Perspective: Young, Homeless,
                                                                and Wanting to Work
                                                                Christina Blessent (Saffron Strand, Inc.) offers a glimpse
Good Morning—Get Ready to Learn                                 of her personal economic-empowerment-in-progress.
and Apply Your Learning!
                                                                Keynote: Raw Talent
7:30–9:00 am
                                                                Music video performed and produced by local Richmond
◆	 Complimentary transportation departs Courtyard               youths.
   Marriott Richmond–Berkeley at 7:30 am and 8:15 am
   (to confirm, please phone 815.440.3613)
◆	 Conference registration (onsite registration continues       Tuesday Plenary Session
   through 12:00 pm)                                            9:30 am–12:00 pm
◆	 Continental breakfast (with time to “meet-and-greet”)
◆	 Exhibitor set-up (doors open at 7:00 am to admit             Helping Homeless Youth into the Workforce:
   exhibitors)                                                  Ask Directions and They Will Come
                                                                Dr. Don Schweitzer (Pacific University, Forest Grove, OR)
                                                                In a series of pioneering studies, Don’s research team found
                                                                that runaway and homeless youth often avoid the services
Homeless Youth: Getting Skills,                                 and programs designed to keep them safe and meet their
Getting Ready, Getting Jobs                                     needs. Without job skills and employment, they are vulner-
9:00–9:30 am                                                    able to exploitation, including illicit drug trafficking and sex
                                                                work. Don highlights practices that youths themselves recog-
Our Youth, Our Future                                           nize as most helpful.
Jael Myrick (Richmond City Council Member and Field
Representative of the Office of California Assembly Member      California Coalition for Youth’s Advocacy
Nancy Skinner) welcomes Conference participants, previews       Efforts: Update on Pending State Legislation
the Tuesday focus on youth, and challenges Conference pre-      Pertaining to Homeless and Disconnected Youth
senters to inspire those working with homeless, runaway, and    Paul Curtis (Executive Director, California Coalition for
foster care youth with the workforce potential of the next      Youth, Sacramento, CA) provides insight into a number of
generation.                                                     bills currently being carried in the State Legislature which
                                                                focus on the needs of homeless and disconnected youth. The
Richmond: What We Must Do                                       federal funding sequester is impacting youth programs which
to Engage At-Risk Young People                                  may affect proposed California law.
Gayle McLaughlin (Mayor, City of Richmond) provides a
brief overview of the City’s work-focused youth projects and    Preparing Homeless Youth for the Workforce
how the City helps youth scale the barriers to entry into the   Erica Evans (Director, Job Corps Sacramento Center, Sac-
workforce.                                                      ramento, CA) notes that because of sequester-related pro-
                                                                gramming limitations, Job Corps currently cannot take new
Contra Costa County:                                            students. Nonetheless: “Exceptions will be made for applicants
Empowering Youth to Reach Their Potential                       who are homeless, runaways, or in the foster care system.”
John Gioia (Supervisor, Contra Costa County) highlights
local efforts to promote youth development as a tool to         Plenary Panel: Audience Q&A Period
improve work-readiness and employability of at-risk youth.      Moderated by Jael Myrick
He stresses the need for creative partnerships in an era of
diminished resources in our region.
                         T U E S DAY C O N F ER EN CE AG EN DA                                                       9

Advocacy Luncheon & Awards Ceremony                            “Voice of the Homeless” Media Award, honoring the
Buffet lunch with open seating                                 leadership of a Bay Area corporate or individual print,
12:00–1:30pm                                                   broadcast, or web-based media source in reporting on
                                                               homelessness issues most accurately and fairly over the
Welcome to Advocacy Luncheon                                   past year: Tyler Osborne
and Awards Ceremony
                                                               Homelessness Advocacy in Action Award, honoring a
Jeanice Cummings (Chair, Board of Directors, Saffron           member of the Bay Area community who has been high-
Strand, Inc.) and John Denning (Saffron Strand, Inc.)          ly effective in advocating and achieving positive results
                                                               with responsible, actionable, and sustainable solutions for
Keynote: Wounded Healers:                                      homelessness: Marilyn Langlois
Why We Work to Change Lives
                                                               Outstanding Volunteer Award, honoring a member of
Paul Leon, RN, BSN, PHN (CEO and President, Illumi-            the Bay Area community whose selfless, voluntary work
nation Foundation, Irvine, CA) relates how he recognized       has benefited the homeless and provided a great example
his “calling” to serve the homeless in Orange County,          to us all: Byron Baptiste
sparked by his work with the USC County Medical Cen-
ter in the early 1990s, which led to the creation of Illumi-   Chair’s Award, presented by the Chair of the Saffron
nation Foundation and its mission to help the homeless         Strand Board of Directors, honoring a dedicated and
become less dependent on community resources. Paul’s           compassionate member of the community who has
story of personal advocacy in action touches hearts open       worked tirelessly and quietly behind the scenes to reduce
to inspiration and change.                                     homelessness: Joe Escobedo

2013 Jesse Curtis Awards
for Reducing Homelessness                                      Tuesday Workshops
Gayle McLaughlin (Mayor, City of Richmond)                     1:30–3:00pm

Jesse Curtis lived into her 90s and died in Richmond,          “Strategic Sharing”: How Homeless Consumers
homeless and alone. Despite her own homelessness, she          and Providers Can Maintain Focus
helped Richmond’s homeless through her extraordinary
kindness in action. She became a bridge to a better life       Amy Grassette (Secretary of the Board of Directors, Nation-
for many who worked their way out of homelessness. Her         al Health Care for the Homeless Council, Nashville, TN). This
memory lives on in the many lives she touched.                 workshop explains “strategic sharing” as a way to tell “your
                                                               story” in a meaningful and effective way, which is a critical
In collaboration with the Office of the Mayor of the City      element in communication between homeless consumers and
of Richmond, Saffron Strand offers the annual Jesse Cur-       providers of services for the homeless. Amy discusses how to
tis Awards for Reducing Homelessness in remembrance            choose what part of your story to tell, how to connect with
of this humble but remarkable member of our community.         your audience, how to build credibility, and how to “claim”
                                                               your story as uniquely yours. The workshop involves work in
Homeless Citizen Achievement Award, honoring a                 small groups practicing and critiquing strategic sharing fol-
homeless Bay Area citizen who has made extraordinary           lowed by sharing those experiences with the whole workshop
progress, against all odds, in improving his or her job        with time for questions and feedback.
skills, employability, and economic independence: Chris-
tina Blessent                                                  TIC: Managing the Intersection of
Homelessness Program Achievement Award, honor-
                                                               Trauma and Employment with the
ing a government, non-profit, or faith-based program’s
                                                               Homeless and Hard-to-Employ
extraordinary performance over the past year in help-          Jamie Lavender, MFT (Harm Reduction Therapy Center,
ing to reduce homelessness in the Bay Area: Building           San Francisco) explains how TIC (trauma-informed care)
Opportunities for Self-Sufficiency (BOSS)                      functions as a model which applies to nearly any interaction
                                                               in which people come for help, including help with employ-
       10                   T U E S DAY C O N F ER EN CE AG EN DA

ment, housing, mental health/drug treatment, education, etc.     Commercially Sexually Exploited Youth
Jamie’s workshop gives participants an understanding of          Who Identify as Lesbian, Gay, Bisexual
what trauma looks like in homeless people, which includes        or Transgender: Overcoming Obstacles
a variety of presentations, different symptom sets, etc. Par-    to Provide a Positive Future
ticipants then learn what questions to ask and how to pro-
                                                                 Jack Schmidt (Prevention Educator, Community Violence
ceed. Trauma can compromise a person’s ability to function
                                                                 Solutions, Richmond, CA). Meredith’s workshop explores
at a worksite in a number of areas—focus and concentra-
                                                                 commercial sexual exploitation, focusing on youth who are
tion, ability to complete tasks, relationships with coworkers,
                                                                 LGBT (identified as lesbian, gay, bisexual, or transgender).
responding to conflict, on-the-job safety, and other areas.
                                                                 Community Violence Solutions’ work with exploited youth
Employment specialists and others helping the homeless
                                                                 in Contra Costa County reveals that a majority of exploited
need to know how to work with people who are traumatized
                                                                 minors are LGBT who face additional barriers to services and
so they can provide services that enable them to succeed in
                                                                 so are more vulnerable for exploitation. Even if they are able
employment rather than setting them up to fail.
                                                                 to access services, their journey out of exploitation can be
                                                                 hindered by multiple levels of homophobia. Access to safe
The Contra Costa Way: Health Care Services
                                                                 housing and consistent employment is often a struggle for
for Successful Employment of the Homeless
                                                                 these youth. This workshop addresses the unique needs of
Sue Dickerson, RN; Rose Vigil, RN; Nishant Shah, MD              LGBT youth and provides solutions in overcoming the bar-
(Contra Costa County Health Care for the Homeless, Mar-          riers they face.
tinez, CA). Health care services are critical in helping the
homeless get back to work. Contra Costa Health Care for the      Helping the Helpers: Overcoming Compassion
Homeless provides a comprehensive array of health services       Fatigue among Providers of Homeless Services
to improve overall wellness of homeless adults and youth.
                                                                 Melvora Jackson, MPA, PHdc (Forensic Mental Health Cli-
These services support the homeless to re-enter the work-
                                                                 nician, Richmond, CA) and Jeanice Cummings, MA, CFT,
force and help them sustain their employment. This workshop
                                                                 CIMI (Consultant and Therapist, Richmond, CA). Are you
provides insight on how dedicated health care professionals
                                                                 losing sleep over your clients and their families’ traumatic
can help the homeless succeed in finding and keeping jobs.
                                                                 experiences? Are you feeling trapped by your work as their
                                                                 helper? Do you have a demanding workload and believe that
Mission to End Family Homelessness:
                                                                 no one appreciates the work you do? And, have you noticed
Partnering with Families to Move from Crisis to
                                                                 that you simply cannot separate your work from your per-
Community through Housing and Employment
                                                                 sonal life? You may be suffering from “compassion fatigue,”
Karen Dick (Workforce Development Specialist) and Clara          a deep physical, emotional, and spiritual exhaustion accom-
Farr-Rice, MSW (Raphael House, San Francisco, CA).               panied by acute emotional pain. Through this workshop, you
Founded in 1971 as the first shelter for families in North-      can learn to recognize compassion fatigue in yourself and
ern California, Raphael House works in partnership with          your colleagues. You can begin to develop a personal plan
homeless and at-risk families to achieve stable housing and      to mitigate its effects. Following this plan, you can put “life”
financial independence while strengthening family bonds          back into your personal life and remain open and caring in
and personal dignity. This workshop details the functions        relation to your clients and colleagues.
of Raphael House’s multi-disciplinary team in the transition
from shelter to housing and long-term stability. The organiza-
tion’s Workforce Development Program involves the team in
supporting the needs of the “whole” family as well individual
family members preparing to re-enter the workforce.
Conference Planning Committee Members
Gayle McLaughlin, Mayor of the City of Richmond,
Conference Co-Chair
Yvonne Nair, CEO of Saffron Strand, Inc.,
Conference Co-Chair
Jael Myrick, Richmond City Council Member
Marilyn Langlois, community activist, former Community
Advocate, Office of the Mayor, City of Richmond
Melissa DaSilva, Deputy Director, National Health Care
for the Homeless Council, Nashville, TN
Larry Robbin, Executive Director, Robbin and Associates
                                                             Conference Sponsors
Jeanice Cummings, Chair, Board of Directors,
                                                             City of Richmond
Saffron Strand, Inc.
                                                             The Office of the Mayor of Richmond
John Lozier, Executive Director, National Health Care        Courtyard Marriott Richmond–Berkeley
for the Homeless Council, Nashville, TN                      National Health Care for the Homeless Council
                                                             Kaiser Permanente
Chysandra Nair, Volunteer, Saffron Strand, Inc.
                                                             La Bonne Cuisine
Evan Nair-Gill, MD, PhD, Volunteer, Saffron Strand, Inc.     Federal Reserve Bank of San Francisco
Nicole Valentino, Advisory Committee Member,                 The California Endowment
Saffron Strand, Inc.                                         Workforce Development Board of Contra Costa County
                                                             West County Mayors and Supervisors Association
Ana Cortez, Community Development Program Manager,           Contra Costa County Mayors’ Conference
City of Richmond                                             WRAP (Western Regional Advocacy Project)
Ivan Temes, Founder of Leadership and Loyalty and            Richmond Progressive Alliance
Author of Care You Have the Power
Amy Grassette, Secretary of the Board of Directors for the   Conference Collaborators
Health Care for the Homeless Council and former Chair of     U.S. Department of Labor
the National Consumer Advisory Board, Nashville, TN          MDRC
Anna Hurtado, Director of Family Services,                   EastBay Works
Raphael House of San Francisco, Inc.                         Contra Costa Health Care for the Homeless
                                                             La Casa de las Madres
Karen Dick, Workforce Development Specialist,                Community Violence Solutions
Raphael House of San Francisco, Inc.                         Robbin and Associates
                                                             Pine Street Inn
                                                             Rubicon Programs, Inc.
                                                             Shelter Inc.
                                                             Raphael House, Inc.
                                                             Bay Area Rescue Mission
                                                             Family Health Center/Community Health Link
                                                             Leadership and Loyalty
                                                             Alameda County Health Care for the Homeless
                                                             Integrus Health Group
                                                             Creative Clinics
        Full descriptions in the Conference Agenda

        Monday, June 17

        Workshop Period 1, 1:15–2:45 pm
n       Using CARE to Find Joy and Rebuild Confidence
n       Homeless, Racism, and Social Justice: A Community Discussion
n       Health and Balance During Times of Economic Struggle
                                                                                     ABOUT US
n       Economic Abuse: The Confluence of Domestic Violence and Homelessness
                                                                                     Public education and professional
n       WorkFirst Specialized Employment Services: Employment Success
                                                                                     training are key components of
        with Hard-to-Engage Clients—An Inclusive Approach (Part 1)
                                                                                     the mission of Saffron Strand, Inc.,
n       Coordinating Resources and Developing Strategies to                          a community-based 501(c)(3)
    	   House Homeless Veterans                                                      non-profit membership organization
                                                                                     which applies employment-focused
        Workshop Period 2, 3:00–4:30 pm                                              strategies to reduce homelessness in
                                                                                     Richmond and other Contra Costa
n       WorkFirst Specialized Employment Services: Employment Success
        with Hard-to-Engage Clients—An Inclusive Approach” (Part 2)
                                                                                     For more about Saffron Strand,
n       Integrating Homeless Consumers into the Full Continuum of Services
                                                                                     please visit
n       Blog+Tweet+Hire: 10 Effective Social Media Actions to Assist in
        Employing the Homeless Senior                                                Saffron Strand, Inc.
                                                                                     124A Washington Avenue, Unit C
n       Homeless Workforce Development:
                                                                                     Point Richmond, CA 94801
    	   Completing the Continuum of Care and Transition
         ◆ Spiritual Workforce: The Bay Area Rescue Mission
                                                                                     Tel: 510-778-9492 Fax: 510-778-9493
         ◆ Developing the Homeless Workforce: The Saffron Strand Model
n       Are You Talking Like Businesses Think? How to Get the Private
        Sector to Hire People Who Are Homeless
n       Assisting Clients with Criminal Barriers to Employment                       VOLUNTEERS
                                                                                     Amahra Hicks
                                                                                     Byron Baptiste
        Tuesday, June 18                                                             Christina Blessent
                                                                                     Chysandra Nair
        Workshop Period, 1:30–3:00 pm                                                Clayton Gill
n       “Strategic Sharing”: How Homeless Consumers and Providers                    Evan Nair-Gill, MD, PhD
        Can Maintain Focus                                                           John Denning
                                                                                     Justine Smith
n       TIC: Managing the Intersection of Trauma and Employment
                                                                                     Lenora Brown
        with the Homeless and Hard-to-Employ
                                                                                     Nicole Valentino
n       The Contra Costa Way: Health Care Services for Successful                    Peg Jonash
        Employment of the Homeless                                                   Robin Ikeman
n       Mission to End Family Homelessness: Partnering with Families                 Shamar Shanker
        to Move from Crisis to Community through Housing and Employment
n       Commercially Sexually Exploited Youth Who Identify as Lesbian, Gay,
        Bisexual or Transgender: Overcoming Obstacles to Provide a Positive Future
n       Helping the Helpers: Overcoming Compassion Fatigue among
        Providers of Homeless Services

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