EASY CONNECT INSTRUCTIONS | PHONE PHONE ONLY PHONE WITH CABLE TV PHONE WITH COMPUTER
PLEASE INSTALL YOUR EQUIPMENT IMMEDIATELY. Step 1 Connect telephone modem to computer
Step 1 Connect with 2-way splitter
Your phone service will be ready
Step 1 Connect telephone modem to wall
in one to two business days Modem
PLEASE NOTE: Over- A
after you connect your modem. tightening coaxial cables A
may result in poor quality Cable E Back of Ethernet
connections. Use the long Coaxial
Use these Easy Connect Cable (E) to connect
Long Coaxial Cable “Active” the 2-way Splitter (D)
instructions to guide you A Cable to the “active” Cable Ethernet Cable
through the installation of Back of
2-way Wall Outlet.
your Home Phone Modem. Modem Cable
F Cable Splitter • Turn off your computer.
Then, use the short • Disconnect your Internet Modem and set aside.
Coaxial Cable (F) to • Use the Ethernet Cable (G) to connect the Ethernet Port on the back of the Phone Modem
First, select the way you will be connect the 2-way (A) to the Ethernet Port on your computer (usually located on the back).
connecting your Phone Modem and Splitter (D) to the Cable
then follow the color-coded column for E “Active” Jack on the back of the
Use Coaxial Cable (E) to connect the Cable Jack on the back of the Modem to an “Active” Cable Wall Long Coaxial Modem (A).
step-by-step instructions. CABLE Coaxial Wall
IN Cable Cable Outlet
Finally, use your
Step 2 Connect telephone modem to wall
1 Easy Connect Kit Contents existing Coaxial Cable
PLEASE NOTE: Over- Cable
OUT 1 OUT 2
AVIS: RISQUE DE CHOC
to connect the 2-way tightening coaxial cables E
Splitter (D) to the
ELECTRIQUE NE PAS OUVRIR
Cable Box may result in poor quality
THIS DEVICE IS INTENDED TO BE ATTACHED U
TO A RECEIVER THAT IS NOT USED TO L D
RECEIVE OVER-THE-AIR BROADCAST
SIGNALS. CONNECTION OF THIS DEVICE I
CABL IN ANY OTHER FASHION MAY CAUSE O
2 Choose Your Connection
IN HARMFUL INTERFERENCE TO RADIO
COMMUNICATIONS AND IS IN VIOLATION R 1394 1394
“CABLE IN” jack on the connections.
OF THE FCC RULES, PART 15.
Long Coaxial Cable
VIDEO DIGITAL VIDEO
back of the Cable Box. “Active”
Phone ONLY PLEASE NOTE: Over-tightening coaxial cables may result in poor quality connections. Wall
Step 2 Connect telephone modem to the telephone Back of
Phone with Cable TV
Phone with Computer A Back of Modem Step 2 Connect telephone modem to the telephone
Use Coaxial Cable (E) to connect the Cable Jack on the back of the Modem to an “Active”
3 Complete Your Installation A Back of Modem Cable Wall Outlet.
For All Connections ERASE P L AY
Step 3 Connect telephone modem to the telephone
4 Voice Mail Quick Start 0 #
ERASE P L AY
Back of Modem
If you need assistance installing your
Telephone Cable Tel 1/2
phone modem, please call Technical
Phone Not Included (not included) ERASE P L AY SKIP
Included Telephone Cable Tel 1/2
San Diego / Desert Cities (not included)
Use a Telephone Cable to connect your telephone to the “Tel 1/2” port on the back of the
(866) 202-4222 Modem. 0 #
Use a Telephone Cable to connect your telephone to the “Tel 1/2” port on the back of Telephone Cable
Los Angeles the Modem. Phone Not
(888) 892-2253 Included (not included)
Additional charges may apply if a Time Warner Cable
Technician completes the installation in your home.
Use a Telephone Cable to connect your telephone to the “Tel 1/2” port on the back of the Modem.
Next go to Complete Your Installation
Next go to Complete Your Installation
For All Connections Next go to Complete Your Installation
For All Connections
For All Connections
COMPLETE YOUR INSTALLATION
EASY CONNECT INSTRUCTIONS | PHONE EASY CONNECT KIT CONTENTS VOICE MAIL QUICK START
FOR ALL CONNECTIONS
Step 1 Connect to electric outlet and add battery Setting Up Your Voice Mail Account INSTRUCTIONS | PHONE
INSTRUCTIONS | PHONE
Back of Modem You will need to set up your Voice Mail before • Press the ‘1’ key to use the recording of your
A B C it will be ready to receive messages. Voice Mail standard greeting.
Electric prompts are available in English or Spanish. • Press the ‘2’ key to listen to the recording of
Wall Outlet your standard greeting.
Personalizing Your Voice Mail • Press the ‘3’ key to record your standard
1. Enter your Home Phone telephone number.
C Battery 6. Once your Voice Mail account set-up is
B Power 2. The Voice Mail system will ask for your complete, you will have the opportunity to listen
Cord temporary Personal Identification Number to the main menu, or, if you are finished, simply
Power Cord Battery (PIN)— which is the last 4 digits of your Home hang-up to exit. You may also exit by pressing
D Phone telephone number. (*) 9.
Connect one end of the Power Cord (C) to the back of the Phone Modem and the other end 3. The Voice Mail system will then prompt you to Retrieving Voice Mail Messages
to an Electric Wall Outlet. Insert the Battery (B) into the bottom of the Phone Modem. select a 4 digit Personal Identification Number
(PIN) and to press the (#) key. Select a PIN that The following instructions will guide you through
is easy to remember, but difficult for someone else the process of retrieving your Voice Mail
to guess. Please note that your PIN cannot contain messages. There are two possible ways to access
Telephone Modem 2-way Splitter # or *. The Voice Mail system will ask you to verify your Voice Mail: 1) By dialing your own Home
your PIN by entering it a second time and pressing Phone telephone number; or 2) through the
Step 2 Your telephone line is being set up the (#) key. Voice Mail access number *98. You can retrieve
messages from your Home Phone at home or,
E Note: Home Phone allows you the option to access while you are away from home, using any touch-
your Voice Mail without using your PIN. This tone phone.
• The Modem lights will begin to blink as soon as you plug in the Power Cord. option (PIN SKIP) is automatically enabled when
Long Coaxial Cable accessing your Voice Mail system from home. If At Home Using Your Home Phone
• Wait five minutes and then check your phone for a dial tone.
you would like to disable PIN SKIP simply access
• When your phone service is ready to use, the “Tel 1/2” light will be solid green. the Voice Mail system and dial 4-3-2-2. Should you 1. Lift the handset of your phone.
F like to re-enable PIN SKIP you can also dial 4-3-2-
• To set up Voice Mail, please see Voice Mail Quick Start.
2; the system will always tell you the status of PIN 2. A stutter dial tone means you have a
SKIP and you can decide when to enable or disable message(s).
Short Coaxial Cable
3. Dial your 7 or 10 digit Home Phone number and
G 4. The Voice Mail system will prompt you to state wait for your Voice Mail to answer.
Step 3 Return old modem (if applicable) your name and press the (#) key. If multiple people
use Home Phone, you should record a name that 4. The Voice Mail system will tell you how many
Ethernet Cable Fed Ex Return Label represents all individuals in the home. For example, new messages you have.
FedEx “Sam and Rebecca” or “The Smith Family.”
Return 5. Press the ‘1’ key to listen to your messages.
Label Actual items may vary slightly in appearance from those pictured above. When completed you may:
Note: Customers are no longer required to enter
• Press the ‘1’ key to use the recording of your the four-digit PIN to retrieve messages at home.
name. While this is a great time saving feature, PIN Skip
QUICK REMINDERS • Press the ‘2’ key to listen to the recording of significantly decreases the privacy protection and
your name. security of your Voice Mail. If you would like to
• Refer to your Customer Handbook or our website (timewarnercable.com) for • Press the ‘3’ key to record your name again. disable PIN Skip, simply access the Voice Mail
1. Pack your old modem into the same box you received. additional information on features included with your home phone service. system, and dial 4-3-2-2 following the prompts.
2. Place the enclosed return label over the shipping label on the outside of the box. • Remember to activate your Voice Mail (Quick Start instructions on back panel). 5. The Voice Mail system will ask you to record
a greeting followed by the (#) key. This is the See your Customer Handbook for
3. Drop off the package at your nearest FedEx / Kinkos or return the equipment to • Our International OnePrice® service gives you the freedom to call anywhere
your local Time Warner Cable store. greeting callers will hear when you are unable to instructions on how to use other Voice
in the U.S., Canada and Puerto Rico. answer the phone. Mail features.