Root Cause Analysis by globalcompliancepane


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Live Webinar on

Root Cause Analysis
Date: Tuesday, July 30, 2013                                       Time: 10:00 AM PDT | 01:00 PM EDT

   Duration:    60 Minutes
   Location:    Online                                                         Register Now
 Instructor:    Kerry Paul Potter

This course provides clarification of the competencies to plan effective, efficient and thorough
investigations and design a process for the successful elimination of recurring failures and

The material will examine the investigation process from failure identification and notification
through documentation, describe various analysis techniques to help you visualize the problem,
and reveal the number one skill, as well as common pitfalls, in reaching correct root cause.

Areas covered in the session:

    l   Phases of an investigation
    l   Definition and Principles of Root Cause analysis
    l   Skills of an Investigator
    l   The Interview
    l   Problem Solving
    l   Problem Statement
    l   Root Cause Analysis Tools
    l   Barriers and Controls

Who Will Benefit:                                        About Speaker

                                                         Kerry Paul Potter
    l   Persons who have the role of
                                                         President, Summit Consulting, Inc.
        Investigator                                     Kerry gained his pharmaceutical manufacturing
    l   Persons who have the title of                    experience during his 28-year career with Merck.
                                                         His career spanned the areas of Quality
                                                         Operations, Audits & Inspections, Laboratory,
    l   Investigation Team Facilitator
                                                         Human Resources, and Learning & Development.

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