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Live Webinar on
Root Cause Analysis
Date: Tuesday, July 30, 2013 Time: 10:00 AM PDT | 01:00 PM EDT
Duration: 60 Minutes
Location: Online Register Now
Instructor: Kerry Paul Potter
This course provides clarification of the competencies to plan effective, efficient and thorough
investigations and design a process for the successful elimination of recurring failures and
The material will examine the investigation process from failure identification and notification
through documentation, describe various analysis techniques to help you visualize the problem,
and reveal the number one skill, as well as common pitfalls, in reaching correct root cause.
Areas covered in the session:
l Phases of an investigation
l Definition and Principles of Root Cause analysis
l Skills of an Investigator
l The Interview
l Problem Solving
l Problem Statement
l Root Cause Analysis Tools
l Barriers and Controls
Who Will Benefit: About Speaker
Kerry Paul Potter
l Persons who have the role of
President, Summit Consulting, Inc.
Investigator Kerry gained his pharmaceutical manufacturing
l Persons who have the title of experience during his 28-year career with Merck.
His career spanned the areas of Quality
Operations, Audits & Inspections, Laboratory,
l Investigation Team Facilitator
Human Resources, and Learning & Development.
Click here to register for this webinar Suggest a Topic More Webinars
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