Development Services Manager – Standard Operating Procedures
These are duties to be performed by the Development Services Manager.
Daily Wrap up.
A daily meeting with the project team. In this short meeting, each team member states what they did the previous day and what they plan to do today. The goals for this meeting are to: Make sure no-one is falling behind based on schedule agreed. Make sure everyone knows what the rest of the team is working on (dependencies) Ensure that any barriers or problems are raised and overcome quickly Help foster collaboration within the team
The daily wrap is an extremely effective tool to keep the team on track and communicating.
Project Progress Report
The key here is to provide the client with progress updates on a weekly basis. There are many reasons for this, the first of which is to provide the discipline necessary to allow the project manager to review the project on a high level. The progress report doesn’t need to be complex or comprehensive; it simply needs to state what has been done and if there are any issues that need to be resolved. Achievements What has been completed in the past week? This section helps generate a sense of progress and satisfaction Dependencies This technique is valuable in helping get things done. Often, the dependency is something the client has to deliver. By putting this down in writing, you make clear who is responsible for delays. Assumptions I can’t stress enough how important it is to clearly state any assumptions you’ve made. If they’re not stated openly, they can often cause major issues. Issues Capture any/all issues Resolutions Its good form to capture all the resolutions to any issues so that, should questions be asked down the track, you can always go back to the resolution noted on the progress report.
Project Site (Knowledge Management System).
All information for the project will be stored on this secure site. Clients will have a unique username and password to log-in. The following will be accessible: - Project Timeline - Meeting Notes - Progress Reports - Project Document - Database Structure Document - URL to test site - Screen shots of draft layouts