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Vision 2030, Gateshead Agreement and Corporate Plan - Six month assessment of delivery and performance 2010/11 Sustainable Communities - People Portfolio: Portfolio Member: Economy, Housing and Transport Economy – Cllr M Graham Safer Stronger Communities and Culture Safer Stronger Communities and Culture – Cllr P Mole and Cllr L Green Overview and Scrutiny Committee: Sustainable People Lead Officer: John Robinson, Safer Stronger This committee undertakes scrutiny and Communities and Culture review in relation to: Michael Laing, Sustainable Communities Sport and Leisure - People, Overview and Scrutiny Safer Communities Libraries and Arts Supported by: Economic Regeneration Ruth Gaul Achievements and improvements Challenges and Future Focus Sustained annual reductions in overall Address public perception issues such as crime fear of crime The new system for reporting hate crime Implementation of Gateshead’s approach called Gateshead ARCH was to Integrated Offender Management – launched on October 6th. specifically identify the top 200 high crime Gateshead European City of Sport 2010; causers in Gateshead an accolade which has been celebrated Look at providing a more co-ordinated with a world class programme of sporting approach to the prevention of ASB events throughout 2010. Development and implementation of Opened new Blaydon Leisure and Framework for Change for the Library Primary Care Centre. Service in Gateshead Gateshead Leisure Centre re-opened Ensure a successful relaunch of the newly after a major refurbishment and over refurbished Central Library 8000 people attended it’s opening Maintaining levels of engagement with weekend service users and ensuring that use of the Successful ‘Walk This Way’ programme new leisure facilities when they re-open is throughout September increase and then sustained In July the new Ryton Community library Create long-term employment was opened following active work with the opportunities for people in neighbourhoods local community. of greatest need The summer a record number of children, Training sessions will be delivered to front 2118, completed the Summer Reading line staff to raise awareness of the wide Challenge. range of options when seeking to support Future Jobs Fund has brought £900k into local people who are financially excluded the borough and created 130 jobs. Implementing Library Service Framework for Change Performance Indicators 2010/11 For the purpose of this performance report please note the direction of travel as below: 6 Monthly Indicators - Direction of travel relates to progress in comparison with same period in 2009/10 Annual Indicators - Direction of travel relates to progress between 2008/09 and 2009/10 Progress is evidenced by the delivery of the following improvement targets. Year End Year End 6 Month 6 Month 6 Month Year End Directio Reporting Traffic Description Performance Target Performance Performance Target Target n of Interval Light 09/10 09/10 (09/10) (10/11) (10/11) (10/11) travel LOCAL Indicator 002 Number of residents achieving literacy and numeracy qualifications Annual 354 260 n/a Annual Indicator 270 n/a LOCAL Indicator 014 Migrants’ English language skills and knowledge Annual 80% 50% n/a Annual Indicator 55% n/a LOCAL Indicator 016 Arson incidents LOCAL Indicator 016a Arson: Number of deliberate primary fires per 10,000 population Quarterly 9.9 17.9 5.3 4.5 17.7 LOCAL Indicator 016b Arson: Number of deliberate secondary fires per 10,000 population Quarterly 40.84 87.07 24.09 27.45 86.2 LOCAL Indicator 017 Awareness of civil protection arrangements in the local area Annual 40.3% Not Set n/a Annual Indicator 21.0% n/a LOCAL Indicator 019 Number of primary fires and related fatalities and non-fatal casualties LOCAL Indicator 019a Primary fires per 100,000 population Quarterly 227.9 378.4 125.0 96.6 374.6 LOCAL Indicator 019b Fatalities due to primary fires per 100,000 population Quarterly 0.5 0 0.5 0 0 LOCAL Indicator 019c Non-fatal casualties (excluding precautionary checks) Quarterly 10.5 15.3 4.7 5.2 15.2 NI 008 Adult participation in sport and active recreation Annual 21.2% 20.5% n/a Annual Indicator 22.0% n/a NI 009 Use of public libraries Annual 45.0% 48.5% n/a Annual Indicator 49.0% n/a NI 010 Visits to museums and galleries Annual 50.7% 53.0% n/a Annual Indicator 54.0% n/a NI 011 Adult population engaged in the arts in the past 12 months Annual 38.5% 38.4% n/a Annual Indicator 38.9% n/a NI 015 Serious violent crime rate, per 1,000 population Monthly 0.54 0.53 0.27 0.30 Not Set 0.54 NI 016 Serious acquisitive crime rate, per 1,000 population Monthly 9.63 12.42 4.95 3.83 Not Set 12.17 NI 017 Perceptions of anti-social behaviour Annual 19.4% Not Set n/a Annual Indicator 14.0% n/a NI 018 Adult re-offending rates for those under probation supervision Quarterly -7.20% 0.00% No Data No Data Not Set 0.00% NI 020 Assault with injury crime rate, per 1,000 population Monthly 4.44 4.44 2.27 2.22 Not Set 4.26 NI 021 Dealing with local concerns about anti-social behaviour and crime by the police and council Annual 33.4% n/a Annual Indicator 36.6% n/a NI 023 Perception of problems in the local area with people not treating each other with respect Annual 33.5% 28.1% n/a Annual Indicator 28.1% n/a NI 026 Specialist support to victims of a serious sexual offence Annual No Data No Data n/a Annual Indicator Not Set NI 027 Understanding of local concerns about anti-social behaviour and crime by police and council Annual 31.6% n/a Annual Indicator 36.4% n/a NI 028 Serious knife crime rate, per 1,000 population Quarterly 0.39 0.47 0.43 0.34 Not Set 0.51 NI 029 Gun crime rate, per 1,000 population Quarterly 0.05 Not Set 0.02 0.04 Not Set Not Set 20.0% 12.0% NI 030 Re-offending rate of prolific and priority offenders Quarterly 49.0 Reduction No Data No Data Not Set Reduction 32.0% 20.0% Met NI 032 Repeat incidents of domestic violence Quarterly 20.0% 28.0% Qtr 1 Qtr 1 Not Set Not Set Target NI 034 Domestic violence: murder, per 1,000 population Annual 0.00 0 n/a Annual Indicator 0 n/a NI 035 Building resilience to violent extremism - effectiveness of 'Prevent' work programme Annual No Data n/a Annual Indicator Not Set n/a NI 036 Protection against terrorist attack - risk assessment Annual No Data n/a Annual Indicator Not Set n/a NI 038 Drug-related (Class A) offending rate Quarterly 0.92 1.05 No Data No Data 1.05 1.05 NI 041 Perceptions of drunk or rowdy behaviour as a problem Annual 31.8% Not Set n/a Annual Indicator 28.7% n/a NI 042 Perceptions of drug use or drug dealing as a problem Annual 33.2% Not Set n/a Annual Indicator 28.0% n/a NI 143 Offenders under probation supervision living in settled and suitable accommodation Annual 80.0% 83.0% n/a Annual Indicator Not Set n/a NI 144 Offenders under probation supervision in employment at the end of their order Annual 44.0% 40.0% n/a Annual Indicator Not Set n/a Six Met NI 151 Overall Employment rate (working-age) Monthly 73.6% 72.1% 74.80% 67.9% 72.05% 72.05% Target NI 152 Working age people on out of work benefits Quarterly 18.1% 19.2% 17.10% 17.4% Not Set 18.8% NI 153 Working age people claiming out of work benefits in the worst performing neighbourhoods Quarterly 31.6% 32.3% 31.10% 31.7% Not Set Not Set NI 161 Number of Level 1 qualifications in literacy achieved Annual 1,508 1,200 n/a Annual Indicator 1,250 n/a NI 162 Number of Entry Level qualifications in numeracy achieved Annual 471 88 n/a Annual Indicator 100 n/a NI 163 Population aged 19-64 for males and 19-59 for females qualified to at least Level 2 or higher Annual 67.6% 70.0% n/a Annual Indicator 71.8% n/a NI 164 Population aged 19-64 for males and 19-59 for females qualified to at least Level 3 or higher Annual 42.5% 41.6% n/a Annual Indicator 42.9% n/a NI 165 Population aged 19-64 for males and 19-59 for females qualified to at least Level 4 or higher Annual 23.7% 23.2% n/a Annual Indicator 24.0% n/a NI 166 Median earnings of employees in the area Annual £427.30 £410.00 n/a Annual Indicator £400.00 n/a NI 171 New business registration rate Annual 39.2 22.4 n/a Annual Indicator 24.0 n/a NI 172 Percentage of small businesses in an area showing employment growth Annual 15.8% 15.8% n/a Annual Indicator 8.0% n/a NI 173 Percentage of the working population who move directly from employment to incapacity benefits Annual No Data No Data n/a Annual Indicator NI 182 Satisfaction of business with local authority regulatory services Annual 78% 81% n/a Annual Indicator 82% n/a Due to government guidelines the indicators from the Place survey will no longer be collected. Key: C = Corporate Plan Priority Measure G = Gateshead Agreement Indicator Vision 2030 Vision 2030 1. Progress and improvements secured for each of the 6 Big Ideas are set out below: City of Gateshead 2. Progress and improvements include: Demolition of the multi storey car park in Gateshead Town Centre has been completed and student accommodation will be incorporated into the Trinity Square redevelopment scheme. Preparation of a new masterplan for Gateshead Quays which includes proposals for a major international conference and exhibition centre. The Quaylink contract has been re-let and the East Gateshead Quality Bus Partnership extended to improve satisfaction with public transport provision Sustained annual reductions in overall crime Campaign for City Status is being developed International Think Tank conference was held at the Sage Gateshead Gateshead hosted the second Great North City Games, a new international track and field athletics competition taking place on the iconic Gateshead Quayside between England and Australia, featuring world-class athletes, broadcast live on BBC television. Following the completion of the Great North City Games, the Australia Athletics team based themselves in Gateshead, for a period of 10 days, to prepare and train at Gateshead International Stadium, before departing, to compete in the 2010 Delhi Commonwealth Games. 3. Challenge and Future Focus for the period 2010-2013: Establish vibrant new shopping areas, particularly in Central Gateshead Improve the housing offer consistent with our city aspirations Develop a rural strategy to increase opportunities within rural areas of the borough. Bid for City Status in 2012 Attract quality employers, providing employment opportunities Increase the population of Gateshead and improve the economy by working with Newcastle City Council through the Gateshead and Newcastle Partnership Gateshead Goes Global 4. Progress and improvements include: Revised Gateshead International Strategy for 2010-2013 in place and leading a partnership of 9 European Cities in the RUnUP project Gateshead European City of Sport 2010; an accolade which has been celebrated with a world class programme of sporting events throughout 2010. Not only has Gateshead played host to the Sainsbury’s UK School Games North East England, but was the host for the 2010 Aviva British Grand Prix securing Diamond League status athletics to Gateshead. Launched a talent attraction and retention strategy for the borough, to help ensure that Gateshead benefits from local, national and international talent NewcastleGateshead named as one of the host cities for 2018 FIFA World Cup pending a successful national bid Gateshead has hosted several international conferences in 2010 including Gateshead Digital Summer, Eurocities Cooperation Platform and the Eurocities Child Poverty Seminar. These events were highly successful both in terms of showcasing Gateshead as a potential investment location and showcasing Gateshead’s cultural offer Icelandic Games Developers CCP have set up their First UK Studio in Gateshead. The office on Gateshead Quays is the 4th CCP have set up with the other 3 offices in Reykjavik, Shanghai and Atlanta. This has resulted in 30 jobs being created in Gateshead. 5. Challenge and Future Focus for the period 2010-2013: Retain university graduates in Gateshead and increase number of graduate enterprises Redevelop Gateshead International Stadium and host international sporting events and pre- games training camps for London 2012 and Glasgow 2014 Provide opportunities for people to work with communities and projects worldwide International conference Centre opened on Gateshead Quays encouraging more business and cultural tourism Secure ERDF/Single Programme funding for the Completion of the Northern Design Centre, which will be a hub for innovation in the North East Become an international exemplar for addressing climate change Work through EUROCITIES and NEEO to influence the future of EU Structural funds/Cohesion Policy for the 2013-2020 period ensuring that Gateshead gets the best deal Support schools in their international activity and support Fairtrade activity in schools in keeping with our target of becoming a Fairtrade borough Creative Gateshead 6. Progress and improvements include: Gateshead Raising Aspirations (GRAsP) is supporting all primary schools in the borough to develop provision at Key Stage 2. An evaluation of the project highlighted the positive impact it is having, and the model is to be commended as an example of best practice. Engagement with Universities continues to develop. In addition to implementing a Memorandum of Understanding with Northumbria, other progress includes: - a Vision 2030 summit with Newcastle University in July 2010 - Gateshead leads the regional 'Further Maths Network', aimed at increasing participation in 'A level' Further Maths - a new partnership with Manchester Metropolitan University Institute of Education has been established to increase the supply of high quality mathematics and science teachers to the region. 500 young people were registered with the North East Apprenticeship Company in September 2010 (31% of whom live in Gateshead) and 287 employers were registered (20% of whom deliver in Gateshead). The number of 16-18 year olds starting and completing an apprenticeship in Gateshead rose to 522 and 220 respectively in 2009/10. The opening of a £1.4million State of the Art learning centre at Dryden. Funding was secured to ensure the completion of the Northern Design Centre (NDC). Over 50 people are now employed within The Shed and the project will host a ‘One Year On’ exhibition in October showcasing the work of current and new businesses. Gateshead held its first Digital Summer from May to July 2010 aimed at raising the profile of the Borough nationally and internationally as a location for creative and digital businesses The Turner Prize will be presented from The Baltic in 2011 and will provide a home to the annual exhibition of works by shortlisted artists. This will be the first non-Tate venue to host shortlisted work outside the capital. 7. Challenge and Future Focus for the period 2010-2013: Increase learning opportunities by increasing apprenticeships as a progression route to learning and employment Increase higher and further education presence in Gateshead Create long-term employment opportunities for people in neighbourhoods of greatest need Develop tourist attractions and associated businesses Increase digital infrastructure and accessibility to the use of it to improve social and economic inclusion across Gateshead Increase creativity and cultural opportunities Sustainable Gateshead 8. Progress and improvements include: Future Jobs Fund has brought £900,000 into the borough and created 130 jobs. For the first time in 25 years the council is building new homes across the borough, of which 18 are new bungalows, 3 family homes and 45 unit care scheme at Harlow Green, Low Fell. The Blue Bin Scheme was launched earlier this year to increase recycling in the Borough, it is proving very successful. Warmzone is performing well. 27,600 homes have been insulated since 2005 (including 3,000 so far in 2010) with £7m additional benefits to residents. Solar powered, electric vehicle charging point installed at civic centre car park. 9. Challenge and Future Focus Improve access to more sustainable forms of transport, increase its use and prioritise the needs of pedestrians, including those with disabilities Increase the amount we recycle Secure investment and job creation in priority areas, knowledge based and digital industries, green industries, engineering and advanced manufacturing, high growth businesses Increase the number of homes in Gateshead that meet people’s needs and aspirations Reduce crime rate and address public perception issues such as fear of crime Implement climate change strategy and increase biodiversity across Gateshead Active and Healthy 10. Progress and improvements include: Gateshead is reducing the life expectancy gap with England as a whole for both men and women Evaluation of the community-based approaches to tackling health inequalities in five pilot neighbourhoods is currently underway. The results from the evaluation will inform community level packages to address health inequalities through community engagement. Opened new Blaydon Leisure and Primary Care Centre. It is the first of two brand new leisure centres to open as part of our £36m investment in sport and leisure facilities. Work on the second, in Heworth will be completed in the autumn. Roll-out of the Tobacco Personal, Social and Health Education (PSHE) in schools for key stages 1-4 is continuing The nutritional needs of older people are being addressed through increasing the skills and knowledge of domiciliary care staff working with older vulnerable people. Work is also taking place around supporting independent living, including access to sport and leisure activities A pilot off-licence scheme is due to be launched in the west of Gateshead during alcohol awareness week. Off-licenses will be asked to sign up to a voluntary scheme and code of practice on being a responsible retailer A Health Inequalities conference was held in July 2010 to review progress across key themes and to inform the future direction of this work 11. Challenge and Future Focus for the period 2010-2013: Ensure residents are involved in healthy initiatives and benefit from the best possible facilities Safeguard children, young people and vulnerable adults Promote active and healthy lifestyles, including in schools Ensure easy access to ‘local’ leisure facilities by foot or bus including more informal keep-fit activities e.g. gyms in public parks Improve the opportunities for an ageing population informed by research and innovation in products and services to support vitality and wellbeing Increase opportunities for people to grow their own food in community allotments or gardens Gateshead Volunteers 12. Progress and improvements include: Framework established to deliver the refreshed Compact, underpinned by 4 strategic action areas: community development and involvement, volunteering, commissioning and procurement and promoting equality and diversity The Volunteer Centre have registered and promoted 103 new volunteering opportunities in Gateshead in the last 12 months GVOC have piloted the first qualification in volunteering. 15 learners completed the Open College Network level 1 ‘Gateshead Volunteer Programme’ The Generations Together project has developed several innovative volunteering projects to bring the under 25s and over 50s together. These have included ‘Soul Soup’ events, technology exchanges and intergenerational mentoring and befriending opportunities The vinvolved team have supported several youth volunteering activities including a magazine about alcohol issues, a food delivery service for communities and a programme of outreach in schools colleges and the Metro Centre UK school games supported by volunteers 13. Challenge and Future Focus for the period 2010-2013: Empower local people to influence policy, service delivery and take part in civic and community life Create and market volunteering opportunities, celebrate volunteers and promote volunteering in all Gateshead communities Ensure an effective infrastructure is in place to support people who want to volunteer and organisations in need of volunteers Improve the quality and range of volunteering through good practice, training and quality standards and the development of more employer schemes Ensure an effective infrastructure is in place to support and build the capacity of the sector Enable the sector to deliver services where appropriate through streamlined commissioning, procurement and funding agreements Gateshead Agreement NI 008 - Adult participation in sport. No updates to report as figures are not expected until the end of 2010. NI 016 – Serious acquisitive crime rate, per 1,000 population. The number of serious acquisitive offences committed has reduced considerably despite the economic downturn. During the first 5 months of 2010/11 serious acquisitive crime reduced by 24% compared to the previous year and Gateshead was the third best performing crime and disorder reduction partnership out of its most similar family group of 15 partnerships. NI 017 – Perceptions of anti-social behaviour. The Safer Gateshead Partnership Plan 2008/09 – 2011/12 identified public reassurance and encouraging our residents to feel safe as being a key priority. Within the first 5 months of 2010/11 Northumbria Police Gateshead Area Command carried out a number Operation WAYS surveys at a Neighbourhood level, with the support of the Gateshead Community Network, to gain a greater understanding of resident community safety concerns. Police and partners then act upon those concerns raised. Operation WAYS has recently been reviewed to further improve the initiative. Over the summer months Operation Grab was initiated with partners to tackle youth anti-social behaviour. This has reduced anti social behaviour even further. Further initiatives are planned utilising the safer communities’ survey data to intate measures in specific locations in conjunction with marketing through the Safer Gateshead Confidence group. NI 020 – Assault with injury crime rate, per 1,000 population. The assault with injury crime rate in Gateshead is continuing to decrease, despite a 25% reduction in 2009/10. As at August 2010 Gateshead experienced a 1% reduction compared to the previous year, equating to 5 less assaults in 5 months. NI 030 – Re-offending rate of prolific and priority offenders. In order to calculate reoffending rates caseload details are extracted by the Ministry of Justice from the Northumbria Case Management System CRAMS. These details are matched to information on the Police National Computer (PNC). Activity is tracked over a three month period to capture and count information on any current offenders who re-offend (this means recordable offences on PNC which are proven by either court conviction or caution). Four quarters (three month periods) are then added together to give a rolling 12 month sample. The re-offending rate is measured as the actual number of offenders that re-offend as a proportion of the total number on the caseload during each quarter. The predicted rate is the proportion of offenders who would be expected to offend given the known characteristics, which includes a range of socio-demographic factors, of offenders in the cohort. The actual local adult re-offending rate was 13.02% for the period, lower than the predicted rate of offending. NI 038 – Drug-related (Class A) offending rate Of those people in treatment (73%) are re-offenders some of whom were previously in treatment. A recent survey of people using the harm minimisation needle exchange service showed that (80%) were already in the treatment system. Of those people being picked up by custody and court referral 75 – 80% are all ready currently in treatment. This is to be expected since 28% of all people in treatment have been in treatment for 4 years or more and Gateshead currently has one of the highest penetration rates for Problematic Drug Users in the country with over 85% of the estimated PDU population already being in treatment. The more difficult part of the journey is not only to provide access and retention in treatment but also opportunities to integrate and move away from treatment services through the various reducing re offending pathways such as housing, education, training employment etc. NI 039 - Alcohol-harm related hospital admission rates. Performance, Gateshead continues to perform strongly against both its planned trajectory, for which it must under achieve, and target attainment, quarter-on-quarter. For the second quarter in a row Gateshead has shown a reduction in the number of people being admitted to hospital via A/E for alcohol related issues. The current target was to slow the rate of increase by 2013. The work that has been achieved within the Hospital Project commissioned by the PCT has made a positive contribution to the positive outcomes experienced by those people who have been diverted away from repeat visits to A/E and or admission to hospital into recovery and abstinent based community services NI 049 - Number of a) primary fires, b) related fatalities and c) non-fatal casualties, excluding precautionary checks. NI 049a – Total number of primary fires per 100,000 During the first 6 months of 2010/11 there has been a 23.1% reduction compared to the same period the previous year. Tyne and Wear Fire and Rescue Service has refined its targeting methodology using current fire data and external data to identify households that are more likely to suffer a fire. These households have been prioritised for the delivery of Home Safety Checks fitting smoke alarms when required. This year to date, 4,100 Home Safety Checks have been delivered in Gateshead. In addition hotspot areas for primary fires are targeted when identified. NI 049b – Number of fatalities due to primary fires per 100,000 This year to date there has been no fire deaths in Gateshead. Recent fire deaths in Gateshead have been members of the elderly population thus Tyne and Wear Fire and Rescue Service continue to target resources through the ‘It Takes Seconds’ campaign towards the older members of the community in their own homes and those in sheltered accommodation. Additionally partnership work with The Gateshead Housing Company, Carers and Community Pharmacists will assist with this education process. NI 049c – Total number of non-fatal casualties (excluding precautionary checks) per 100,000 population Performance in the first 6 months of 2010/11 is the same when compared to the same period the previous year and is on schedule to achieve the target. Q1 saw an increase of 4 incidents when compared to 2009/10 however Q2 has shown improved performance due to the ongoing targeting and initiatives described above in NI 049a and NI 049b. NI 116 – Proportion of children in poverty In early 2010, the Child Poverty Unit instructed that data would be based upon the total number of children in families and the total number of children in workless households rather than the use of child benefit data. As a result of this change a performance figure for the 2009/2010 year-end of 59.6% was reported. In June 2010, new instruction, information and data was made available providing an amended year-end performance figure of 24.8% (relating to 2007 data). The original reporting of 2009/2010 year-end performance became irrelevant as it no longer accurately reflects the child poverty levels within Gateshead. The latest available data for 2008 shows the performance figure has gone down slightly in Gateshead to 24.3% from 24.8% in 2007. However, this is based on a snapshot in August 2008 and expectations are that this may increase when the August 2009 snapshot is released. The performance of 24.3% of children in Gateshead, classed as being in poverty, is comparable to the other Tyne & Wear local authorities: Newcastle-upon-Tyne 32.1% South Tyneside 27.6% Sunderland 25.0% North Tyneside 19.8% NI 152 - Working age people on out of work benefits. Whilst Quarter 1 performance of 2010/11 of 18.3% showed a slight increase of 0.2% from the 2009/2010 year-end performance of 18.1%, the picture for the first six months is an overall decline in claimant numbers. Performance is measured on a four quarter rolling average to avoid seasonal variation with the six month performance figure currently on target at 17.4% against the 2010/11 figure of 18.8%. It must be noted that a change to the measurement of Working Age Population (WAP) (from 16-64 male & 16-59 female to all aged 16-64) has increased the WAP and thus direct comparisons between earlier performance must take this change into account. NI 171 - New business registration rate. The 2009/2010 year-end performance of 39.2 per ten thousand has exceeded the year-end target. New data will be available for release in January 2011. However, enquiries to the Economic Development Service, from residents wishing to explore starting in business in the last 6 months was 249 which approaching the figure for the whole the last financial year, which saw 292 enquiries. Challenge and Future Focus NI 017 – Perceptions of anti-social behaviour. Work is currently underway with a range of services within the council and Northumbria Police to evaluate the positive impact that these interventions are having within our communities and to provide a more co-ordinated approach to the prevention of ASB. NI 030 – Re-offending rate of prolific and priority offenders and NI 038 – Drug-related (Class A) offending rate: Over the next six months priority will be given to the implementation of Gateshead’s approach to integrated offender Management, which will include: Robust processes to identify the top 200 high crime causers in Gateshead Development of work to non statutory cases (those offenders not presently supported by Probation Service) Development of working relationship with the Prison Service, specifically Durham Prison Identification of a co location site for the IOM team Processes established to ensure that Young Offenders are not lost within the system and are effectively linked in to the IOM scheme. Corporate Plan Progress and improvements Priority 1 - Deliver Vision 2030, Focusing On Environment, Health, Economy Progress and improvements To help create a safer environment a range of projects have been currently undertaken over the past 6 months. Community Payback: Between April 2010 and August 2010 a total of 1016 offenders completed a total of 5668 hours. This is a saving of approximately £56,680 in paid labour costs. This has been on a wide range of projects across all areas from different services and community organisations with tasks ranging from grass cutting; litter picking; removal of fly tipped material; clearance of vegetation and some indoor work at some Community Centres. We have continued to make closer links with the Neighbourhood Pride scheme during this last year. Neighbourhood Pride has matched funded some projects which have been undertaken by Community Payback for example the Albion Street clearance. We are involved with a number of Neighbourhood Pride projects within the East and Inner West areas that are scheduled to take place later this year. The Whitehills/Windy Nook area has suffered from antisocial motorcycling for many years and remains one of the key hot-spots for this type of nuisance within Gateshead. In partnership with Northumbria Police and the Gateshead Housing Company, several attempts have been undertaken to tackle the problem in several parts of the district, with varying levels of success. One of the most effective deterrents to antisocial motorcyclists is the K-Barrier which has, for example, been installed around the perimeter of the Windy Nook Nature Reserve and has significantly reduced the level of antisocial motorcycling on the reserve. Funding has recently been secured through Problem Solving to install K-Barriers, which would allow access by pedestrian’s bicycles, prams, pushchairs, wheelchairs and mobility scooters while effectively preventing access by standard motorcycles. Again, through our multi agency Problem Solving approach, residents of a central Gateshead housing estate have joined forces with The Gateshead Housing Company to help clean up their neighbourhood. The Sheriff Hill ‘community clean up’ was part of efforts to make estates even better on top of improvements already made to thousands of homes. Skips across the estate helped over 250 residents to get rid of tonnes of household and garden waste in the latest clean up organised by the company. Advice on recycling, policing, local community projects, Gateshead Council services and housing was also on offer to residents taking part. The clean up day was organised by The Gateshead Housing Company, Gateshead Council, Northumbria Police and Tyne and Wear Fire and Rescue Service. Tackling the health issues associated with drug and alcohol misuse continues to be a priority for the Safer Communities team. Over the past 6 months a refreshed Alcohol Harm Reduction Strategy has been produced, the contents of the refreshed strategy are based on the findings of the Review of Interventions to Tackle Alcohol Misuse in Gateshead, undertaken by the Healthier Communities Overview and Scrutiny Committee in 2009/10. The Committee investigated the need to increase the capacity of alcohol treatment interventions and prevention activity, and reviewed all four elements of the previous Alcohol Harm Reduction Strategy. The goal was to maximise our impact on a range of issues affecting people in Gateshead, including social, economic, mental and physical harm associated with the misuse of alcohol. Thirteen recommendations identified by this review have been incorporated into the strategy and action plan. Gateshead Adult Drug Treatment Plan was approved by Cabinet in April of this year and has been developed with service providers and all stakeholder organisations and is a comprehensive statement of intentions. The plan has been developed to address local needs in line with national priorities. It also identifies objectives for 2010/2011 together with resource allocations to carry out the plan. This plan has been developed with particular attention to the changes identified within the drug treatment system at this time. In particular the emphasis will be on service redesign over the next three years with particular attention and focus on recovery and reintegration. It has been acknowledged that improved provision of local systems of support and reintegration for misusers and their families that prevent risks and enable sustainable lifestyle change and wellbeing are critical to future progress within the treatment system. To help achieve our target of increasing the number of adults participating in sport, a range of work has been undertaken by Sport and Leisure Services including: Health Trainers have engaged 1605 individuals in a one to one setting of which 603 have requested further assistance; 251 people have completed a personal health check and are working towards achieving a healthy lifestyle goal Gateshead Health Trainers have been involved in the ‘one stop health shop’ project at Gateshead Metrocentre during June – August 2010, over 140 adults access health advice and were signposted to other services depending upon identified need Attendance at summer festivals and events has resulted in over 65 people completing mini health MOT’s with referrals being made to various organisations including Way out in Gateshead (WING), Gateway to a Healthier Lifestyle – weight management programme and St. Chads’ community gardening project Gateshead Sport & Physical Activity Strategy 2010 – 2014 was published Gateshead Leisure Centre re-opened after a major refurbishment and over 8000 people attended it’s opening weekend and 3 people employed as Sport Volunteer Mentors as part of the Future Jobs Fund initiative Gateway to a Healthier Lifestyle programme has received on average 250 referrals per month and operates 12 weight management sessions each week and 31 community based fitness classes per week support people who are referred to the Gateway to a Healthier Lifestyle programme ‘Active Mums’ programme is underway with support from midwifery services and offers advice and opportunities to exercise for both ante and post natal women and the children’s Balance It programme has established regular weekly sessions at Whickham Thorns outdoor activity centre and has also linked with the Tyne United Rowing club to develop further activity sessions A new group membership has been made available to groups and organisations in Gateshead to provide reduced priced GO memberships to their employees or members Successful ‘Walk This Way’ programme throughout September where over 300 individuals and groups achieved the challenge of virtually walking 1045 miles from Gateshead International Stadium to all the London 2010 Olympic venues. The total miles achieved as part of this challenge was well over 3000 miles The Library and Arts Service has over the past 6 months actively addressed the issues regarding this priority through a range of targeted interventions including: Birtley library is actively involved with the Healthy Communities Collaborative (HCC). The HCC has started on a new strand of work around prevention of cardio-vascular disease and the promotion of NHS Health Checks. Library employees have attended a training session and the library will be a venue for events and activities on this theme. The library service held a consultation session with community health organisations to plan new programme of health activities for Central Library. The service is now also lending OWL energy monitors to assist local residents make their homes more energy efficient ‘iTea and biscuits’, new adult learning event held in May at a number of libraries, supported those who have never used the internet to get online. The library service also delivered teaching sessions that included the promotion and use of the NHS websites to learners. In total 135 people took part in 21 supported sessions. Gateshead Schools and the mobile youth project worked with choreographer Dora Frankel to develop and then perform 10 dance bites based on the 10 Olympic Sports of the UK School Games. Their performance not only heralded the start of the games but the young people also received the Gateshead Kite Award for successfully bringing sports and arts together in an innovative and creative way A range of interventions and diverse approaches have been undertaken by Economic Development over the past 12 months to address economic issues in Gateshead, specifically those associated with employment, enterprise and financial inclusion. These include: The Department for Works and Pensions (DWP) programme, Future Jobs Fund (FJF), now aims to create 110,000 jobs nationally between October 2009 and March 2011. This is a reduction from an original target of over 150,000 jobs which was lowered following Coalition spending cuts. Jobs are aimed primarily at 18-24 year olds who have been out of work for a year but can also benefit those living in disadvantaged areas. Funding of £6,500 is available for jobs created providing employers can demonstrate that the jobs are additional and of community benefit. All jobs need to be for a minimum of 25 hours per week and last for at least 26 weeks. The Council has coordinated Gateshead’s involvement in FJF as part of a Tyne & Wear City Region application. Phase One of Future Jobs Fund started in October 2009 and created 139 jobs in Gateshead with employers such as GVOC, The Gateshead Housing Company and Renew North East. Gateshead achieved a success rate of 93%, overachieving against a jobs filled target of 60%. Phase Two of Future Jobs Fund will create a further 137 jobs, bringing a further £890,500 of government funding into the Borough. Over 70 of these have already been filled with employers such as Citizens Advice Bureau, Lamesley Childcare and TDR Ltd. Exit strategies are in place for all young people employed via the fund to ensure opportunities are maximised for them to progress into sustainable employment. The Council has worked with a number of employers in the last year to provide customised recruitment programmes, which following a short training course led to residents getting guaranteed interviews with the companies involved. This has seen programmes delivered for The Listening Company who have so far recruited over 35 residents, Nexus for their annual intake of Positive Action Trainees, and TKMaxx who having opened a new store at the Metro Centre employed 130 new staff, and hope to recruit a further 100 in the coming months. In 2009-10 the Council has assisted 1,100 Gateshead residents to move into employment. Since the Council started offering employment support to residents, the service has assisted over 11,000 residents to make the transition from benefits into employment. The Council held its annual Customer Service and Retail Jobs Fair at the Sage Gateshead in September 2010, attracting 1,410 jobseekers on the day. Over 35 employers attended the event bringing with them in excess of 2,000 local jobs for residents to apply for. Employers that attended included Royal Mail and Marks & Spencer, each with 300 plus vacancies, as well as other major High Street names such as Next, Fenwick, John Lewis, House of Fraser, and Iceland. Local contact centre’s such as Spark Response, The Listening Company, 2 Touch, AA Insurance and Teleperformance, plus many others were all available for face to face contact with local jobseekers. The feedback from both employers and jobseekers was extremely positive, and a video diary of the event will be available to view on the Council’s website in coming weeks. The Council has worked in partnership with Jobcentre Plus and Capital Shopping Centres to provide additional support for employers in the Metro Centre Gateshead with recruitment needs. The Council and Jobcentre Plus have allocated a member of staff to liaise with employers and assist them to fill vacancies. This support programme commenced in August 2009 and has so far worked with 301 employers and identified 2,627 vacancies. Financial assistance is available to help reduce barriers to employment and training, including assistance with travel, childcare, tools and equipment and training costs. This year so far, a total of 416 clients have been supported with financial assistance grants, helping them to access employment. The service has developed opportunities for local people to take University level qualifications through Gateshead College and its partner universities. The Council supported the establishment of five new social enterprises, bringing the total to 80. Together the social enterprises employ around 350 people and create approximately 500 volunteer opportunities, with an additional 66 work placements through the Government’s Future Jobs Fund. This included the development of five new enterprises with the creation of seven new jobs providing a range of services from visual awareness training to computer recycling. The Council was successful in applying to the Department of Health, Innovation for Life Fund and has secured £144,700 to establish the Personalisation Peer mentoring Scheme. The project will be used to test the principle of ‘seeded commissioning’ with commissioners who will actively engage and consult with citizens who need support. The project is in two parts: the first to support the formation and development from inception of a user led organisation which will be run as a social enterprise; and, second to carry out a piece of research into the Council’s commissioning with third sector organisations. The contract to host the organisation and support the formation of social enterprise was awarded to the Sight Service via a process of competitive tendering. A further £20,000 has been secured from the Social Enterprise Investment Fund for business planning and capacity building. Sight Service has been contracted to extend their support to the Peer Mentoring Scheme and accessed over £50,000. This year, the Council has provided support to 249 residents interested in self- employment or establishing their own business. This support has included advice on property, finance and general business issues. The service has targeted deprived areas and hard to reach groups. Clients were assisted in developing their business idea and deciding whether self employment was the best route for them. Others were referred to business start up training, for example, ‘Introduction to HMRC workshop’, or ‘A basic guide to self employment workshops’. Those individuals, who were clearly able to articulate their business idea, were referred direct to Business Link to progress Business Plans or access funding to help with marketing costs. Clients are referred to Business Link for further business start up advice and support in accordance with the Council's Memorandum of Understanding with Business Enterprise North East (BENE). The successful ‘Not All Dragons Bite’ project targeted the neighbourhood areas of West and Inner West to encourage residents to consider developing their own business. This generated 65 enquiries, resulting in 45 individuals undertaking a series of training activities on business start-up, including start-up finance, marketing on a low budget and networking. 22 individuals (representing 15 businesses) made a pitch to the ‘Dragon panel’ of North East business people. Each of the new start-ups continues to access support, mentoring and advice from the Economic Development Service. Money Matters – A Strategy for Financial Inclusion has been developed with key partners to establish a framework and set initial targets for improving the financial wellbeing of Gateshead residents. It aims to increase awareness and understanding of financial issues and improve access to financial services, which contribute to the overall health of the borough. The Council has taken the lead on developing a multi agency approach to financial inclusion. Partners from the public, private and third sectors have developed an action plan covering the four main themes of: Worklessness and Skills Debt and Credit Benefits Advice and Financial Access Housing 1. Worklessness and Skills theme tackles financial and social exclusion by helping disadvantaged individuals move from benefits into sustainable employment. The Council has continued to work with partners across the Tyne and Wear City Region area to successfully deliver the Department for Work and Pensions Future Jobs Fund which was part of the previous Government’s "Backing Young Britain” youth strategy. The project is primarily for unemployed young people, aged 18-24 years, with all jobs created, providing community benefit. During the last 6 months a total of 47 young people have secured Future Jobs Fund jobs in Gateshead. The Council has issued over 300 grants to the value of £80,000 to help individuals get back to work or start their own business. 2. Debt and Credit theme focuses on developing sustainable solutions to improve the financial capacity of individuals and communities. Areas of activity in this theme include work with credit unions and Five Lamps, a charitable financial institution. Five Lamps issue Growth Fund loans to people who cannot access small loans (£250- £300 over periods of up to 12 months) from traditional institutions such as banks and building societies. In this period, Five Lamps has issued over 600 loans to the value of £250,000. The Annual Percentage Rate charged is 29% which equates to £72,000 interest paid. Research has shown that if these individuals had accessed loans from other institutions, such as door step lenders, whose minimum APR is 272%, the interest charged would have been £680,000. Therefore it is estimated that £608,000 has been retained in the community by not taking up these loans. The Council supports the development of Social Enterprises; with over 80 in the borough, they in turn provide goods or services to over 12,000 residents mainly in the ’hard pressed communities’. To ensure that these residents get access to financial advice, the Service is working with key advice agencies to develop these services within the enterprises. For example The North East Counselling Services (NECS), from April 2010 have included financial inclusion in their work and now identify individuals who have financial issues and refer them to the Gateshead Advice Centre for appropriate support. In this period around 200 people accessed the North East Counselling Services, of these, 69 had financial problems and required additional support. The issue of illegal money lenders or ‘loan sharks’ operating in Gateshead is a key area which is being tackled by all the partners including the North East Illegal Money Lending Team. A best practice document is being developed which will outline the assistance, support and guidance for victims of illegal money lenders within Gateshead. This is the first time that the Illegal Money Lending Team has worked in close partnership with a Local Authority to develop such a document. Once developed it will be available for other organisations to adapt in their own areas. 3. The Benefit Advice and Financial Access theme enables individuals to access financial services and maximise their financial entitlement. On 31st March 2010, six local Financial Inclusion Champions were employed by the Gateshead Advice Centre, funded through the Future Jobs Fund and supported by the Councils Economic Development Service. The Financial Inclusion Champions are supporting the delivery of the Financial Inclusion strategy by organising and delivering a range of events for local residents. An example of the Financial Inclusion Champions work is to identify tailored solutions to individuals’ financial problems. Whilst delivering a session to trainees at Renew North East, a white goods recycling project, the Champions identified that the vast majority did not have bank accounts. The Gateshead Advice Centre has initiated further work to enable the trainees to access banking facilities. A number of events have been held over the past 6 months to inform residents of the range of advice, support and guidance available within Gateshead. Thirteen events, including 5 local advice days organised by the Financial Inclusion Champions, were attended by over 900 residents, covering topics such as debt, employment, benefits and redundancy. The Council has developed a new online claim form that can process information more quickly and efficiently. It is intended to use these forms at future events to enable people to process their claims instantly thereby reducing turnaround time from applications to completed claims, ensuring that individuals receive benefit entitlements as quickly as possible. The Council has been working in partnership with the Consumer Financial Education Body (CFEB) to run ‘Making the Most of Your Money’ sessions. They enable employees to get impartial information on money issues and to understand topics like credit ratings, retirement planning and savings. Five sessions have been delivered with over 60 people in attendance. Additional follow up one-to-one financial advice has been supplied by Age Concern who are the Moneymadeclear advisors for the Gateshead area. 4. Housing theme supports individuals to access and maintain decent, affordable homes. The Housing Agreement is currently being revised and will include a section on Financial Inclusion to embed it into housing services. This will cover the whole housing sector from social to private landlords and will aim to provide a range of support to tenants. The agreement will be consulted on between Oct and Dec 2010 with the full agreement signed by Mar 2011. When Money Matters, the Financial Inclusion Strategy was developed, research from The Gateshead Housing Company identified that 71% of tenants within the 18- 24 age bracket had rent arrears. Through intensive support, which has included basic budgeting and benefit advice, the arrears have been reduced to 68.9% in this first 6 months. The average arrears balance for tenants under 25 has reduced from £320 (2007) to £163 (2010) as a result of this work. The Council has established a business collaboration network, The Hub Gateshead, to support creative businesses in Gateshead and encourage creative businesses to move to Gateshead. The Council has invited Construction Tenders for Northern Design Centre with building work will begin on site early July 2010 with an estimated completion date of June 2011. Launched the Starter for Ten project which has created business and employment opportunities by providing creative industries with accommodation in the town centre... £3million has been invested in the town centre to buy sites and refurbish areas to help create employment and a vibrant town centre. Gateshead Creative Quarter has been established, as defined within the Regeneration Delivery Strategy (RDS), and promoted to creative businesses looking to relocate their organisation. Challenge and Future Focus Over the next six months the partnership will be evaluating the impact of Tasking and Problem Solving to ensure that the structures that we have in place are fit for future purposes. The Council is participating in the UKOnline Smarter Government project Race Online 2012 to reach those digitally excluded. This aims nationally to get 500,000 people online by 2012 Ensure that the remaining sports facility developments are completed on time and within allocated budgets and ensure the focus remains on increasing levels of participation amongst the Gateshead population, but in particular our adults Development of a greater number and more varied physical activity opportunities for older people Jointly developing services between sport & leisure and adult social care provider services The Council aims to create an additional 105 Future Jobs Fund vacancies for young people aged 18- 24 years, taking the total to 152 for the year. As a member of the regional Financial Inclusion Capacity Northeast (FINCAN), Economic Development are looking at ways to work with local banks and other institutions to provide greater access to banking facilities. A large scale FI multi agency event aimed at Gateshead residents will be held in March 2011. Representatives from organisations offering a wide spectrum of advice on topics including benefits, welfare rights, tax, employment and housing will attend. Training and information sessions will be delivered to front line staff within the Council to raise awareness of the wide range of options when seeking to support or signpost local people who are financially excluded. A tailored programme will be delivered to the Children Centres staff starting in Oct 2010, enabling them to provide basic information covering issues and solutions around debt, benefits, employment and housing. Priority 2 – Engaging Our Communities Progress and improvements To address the issues associated with crime and the fear of crime a range of interventions have been introduced to support vulnerable residents: We are committed to ensure that residents in Gateshead suffering from anti-social behaviour receive continued support through the complaints process, a dedicated officer within Vitim Support works especially with vulnerable victims of anti-social behaviour. This year as part of a national initiative we now have a Victims Champion role. This means that the officers post has been extended to a full time position and the role and remit broadened not only to continue casework with vulnerable victims but also to work proactively with any person in Gateshead who has been the victim of a hate crime which is either racially motivated, homophobic or an incident targeted at someone who has a disability. So far we have worked with over 100 cases and has had a number of successful outcomes which has allowed investigating officers to focus on tackling the perpetrators. The new system for reporting hate crime called Gateshead ARCH was launched on October 6th. The system aims to support victims of hate crime and take action against perpetrators. A number of agencies use the new system including Gateshead Council, Northumbria Police, The Gateshead Housing Company and Victim Support. Victims and witnesses can report incidents of hate crime to any one of the organisations on the system confidentially via the 24 hour helpline or visit designated reporting centres including Gateshead Council and The Gateshead Housing Company offices. The focus for the next six months will be to work alongside community groups, advocacy and support services to promote the system and encourage people to report hate crime in Gateshead. The Gateshead Vulnerable Persons Housing Strategy Group has developed a robust approach to tackling housing issues for vulnerable individuals in Gateshead. The Group has produced a comprehensive needs analysis, and in particular work has progressed on linking with Safeguarding, housing needs for individuals with learning disabilities, the sanctuary scheme for domestic violence victims and the housing needs of young people. Issues to be addressed include the need to integrate the work of the Strategy Group with commissioning, to embed the work across all agencies and to promote the work of the vulnerable persons housing panel. The Gateshead Strategic Prevent Group was recently established to provide a coordinating approach and develop effective multi-agency arrangements to meeting the specific objectives of the Prevent Strategy (Preventing Violent Extremism). The group have agreed a Terms of Reference and produced a succinct work plan for September 2010 – March 2011 to help guide the work in Gateshead. Work to date has concentrated upon three key areas: developing an improved approach to Tension Monitoring, Increasing Hate Crime Reporting and Community consultation and engagement. Safer Gateshead commissioned Gateshead Interfaith Forum’s Positive Images project to carry out a piece of research which would identify the feelings and perceptions of local BME and faith groups about the emerging Prevent agenda. A comprehensive report has been produced detailing a number of key issues and recommendations which will be invaluable for progressing Prevent work in Gateshead. Recommendations include potential media training for Muslim Community Leaders and the creation of a Gateshead Young Muslim Advisory Group. Safer Gateshead has now agreed to fund Positive Images to work alongside partners to address some of the recommendations during October – March 2011. A new project is being launched next month to address the issues associated with anti social behaviour. The Gateshead Phoenix Project is an intensive 3 day course run by Tyne and Wear Fire and Rescue Service which will focus on reducing anti-social behaviour in Gateshead. This will be achieved through developing interpersonal skills; improving communication and self discipline and increasing awareness of fire safety issues through diverting young people away from fire setting. There will be six courses run between November 2010 and April 2011 for individuals who are currently engaging within the Family Intervention and Intensive Intervention Projects. This will ensure that we are targeting the most problematic families and individuals. Sport and Leisure Services have undertaken a range of initiatives over the past 6 months including: 12 Sports specific development meetings have taken place aimed at engaging, supporting an empowering over 100 local voluntary sports clubs. Support has also been provided to Gateshead Fell Cricket Club to secure £10,000to replace their club house roof as part of the Get Building Framework Engaged over 500 young people and empowered over 20 volunteers in the launch of Gateshead first football festival as part of celebrating our European City of Sport status and the FIFA World Cup in South Africa 120 young people and 10 volunteers involved in a Gateshead cricket festival, again a first time event for the Borough and engaged over 400 volunteers for the Sainsbury’s UK School Games in September 2010, resulting in over 6000 hours of volunteering over the 4 days of sports competitions Delivered a new 2 day regional disability event aimed at increasing participation in sport by young people aged between 11 and 20 years with a physical, sensory and learning disability Four projects have achieved the Inspire Mark, an accreditation associating and developing awareness for London 2012 Olympic and Paralympic Games for non commercial organisations Employment commenced for a sports engagement worker and also a women’s sports activity worker, which are externally funded for 3 years Two weight management sessions have been established specifically for members of the Jewish Community and Gateshead Sport Action Van had another successful summer and engaged over 50 young people in positive sports activities The Library and Arts Service has again continued to deliver innovative approaches to engaging with our communities including: Kick started the Our Gateshead community web project, working with 35 different groups between April and September. ICT training has been provided to these groups and each group is to set up a web space to promote their events, activities and volunteering opportunities to the wider community. Groups include, Sunniside Local History Society, Eye of the Fly, Carers Affected by Substance Abuse, Gateshead Tenants Forum and Generations Together. Many libraries participated in European Neighbours Day/ Gateshead Together Week which brought communities together to share in events, including at Whickham Library garden a plant swop event was held. The library service has continued to work with young people to design and plan events to launch a new dedicated library space for young people including young people from Gibside School who have helped to create a set of mosaics for the library garden. The friends of Central Library have worked with landscape architects to develop to design for this community garden. The Council has also continued to improve its performance in the Summer Reading Challenge. In summer 2010 a total of 2118 children complete the reading challenge, compared to 2013 in the previous year. Other reading promotion events included over 250 people attending an author session with Chris Ryan and the Gateshead Children’s Book awards. In July 2010 building work to transform the caretaker’s living space at the rear of Ryton Methodist Church was completed providing a library service and meeting space for community groups. At the end of July the Ryton Community Library opened to the public for 15 hours per week. Throughout the whole process, the community in Ryton have been very active, making decisions influencing the pattern of opening hours, the furniture and fittings, the book stock, events and ICT provision. The community are also very active in promoting the library service and community space within the local area, distributing publicity throughout the village, and promoting events throughout other groups and organisations in the village. A range of cultural events have taken place over the past six months including: A Classical Music Discussion Group has been established in ExploreMusic. This diverse group of local people have the opportunity to really learn about music, discover new composers, interact with other members of the community and formulate and challenge ideas and opinions Heritage initiatives such as Local History Month and Heritage Open Days continue to provide historical information to communities, building a sense of pride and belonging in their local history The Arts Explorers project enabled foster families and looked after children to benefit from the cultural offer in the region leading towards improved engagement with cultural opportunities building confidence in young users Cultural Volunteering hours and opportunities increased by 20% through project development and wider advertising – such as Soul Soup On-going development of Gateshead Cultural venues includes the successful evaluation of the opening season of Gateshead Town Hall (Prelude) which has clearly shown community support for this venue development. ExploreMusic at The Sage Gateshead, offered a range of sessions where the public have the opportunity to access music-based learning opportunities including Make a Tune (a music software session for children), Music Downloading for Beginners and Making Music on Your Computer Launch of a Virtual Learning Platform – the ‘Culture and Creative Ambassadors Network’, to enable Cultural and Learning Professionals to work together. A successful pilot - Arts Explorers- has enabled this to test the systems and networks in place. The Birtley Heritage Group has been established as an independent group and are researching and recording the area’s heritage for the benefit of the community. A new hotel has opened in Gateshead – Sutherlands Way at Windy Nook. The tourism team has had their first advisory meeting and arranged a pre quality assessment. The team will continue to provide support and advice with the development of a new website and business plan Challenge and Future Focus Maintaining levels of engagement with service users and ensuring that use of the new leisure facilities when they re-open is increase and then sustained Ensuring that Blaydon Leisure and Primary Care Centre is a success We will continue to work with the Friends of Gateshead Central Library to ensure that the community are fully engaged with the relaunch of this building and the activities delivered from it, and will continue to work with Ryton Library volunteers to ensure they are fully involved with service developments at Ryton Community library. Gateshead Heritage @ St Mary’s has applied for Heritage Lottery Funding in order to extend and develop the current education programme Future funding challenges including Arts Council and other funding streams could impact on the volume and quality of arts participation and engagement programmes The Arts Explorers project will have a volunteering legacy to support future activity beginning in November 2010 Following the successful launch and testing of Virtual Learning Platform – the Culture and Creative Ambassadors Network- - training for all learning settings will be rolled out in 2011. Priority 3 – Corporate Sustainability Progress and improvements The library service has purchased a software Smart SM application that gathers and analyses evidence of stock usage in the library service should enable librarians to make best use of existing stock for customers and make better decisions when purchasing stock. This application will ensure that we get best value out of the library bookfund.
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