Invitation

Dear Employer: Once again, as an important employer in the Susquehanna Valley, we ask for your participation in the 14th Annual Regional Salary Survey. You and your peers have supported the region’s only ‘all-industry’ compensation survey for over thirteen years. Pinnacle Consulting, LLC is again conducting this survey under the guidance of HR Executives from Bucknell University, Lycoming College, Pennsylvania College of Technology, Geisinger Health Systems, Susquehanna University and the Susquehanna Human Resource Management Association. Employers from an eight-county region of central PA will be invited to participate. It is also important to note that all costs associated with this survey have been underwritten by the guiding organizations previously mentioned and all employers are encouraged to participate regardless of the size or industry type. We will ensure the confidentiality of your responses. If you prefer, your organization may remain anonymous by checking the appropriate block on the participant profile page. You may obtain an electronic version of the survey, by visiting our website at www.pinnacle-hr.com to download the survey files or email a request to info@pinnacle-hr.com. Please return the completed forms by February 20, 2009. The results will be provided to you free of charge by April 1, 2009. If you have any questions or need any further information, please feel free to contact me at (570) 321-9505. Thank you in advance for your time and assistance. Sincerely yours, James H. Yoxtheimer, MBA, SPHR President INSTRUCTIONS The information on the participant profile page will be used in the preparation of the final results and included in the finished document provided to all participants. Please limit reporting to employees and operations conducted within the seven-county survey region. The survey input sheets request the following information: YOUR JOB TITLE: Complete only if it differs significantly from the survey title, or to satisfy an internal need. # OF EMPLOYEES: Indicate the total number of employees including both full and part time, without regard to FTEs. Only report those employees working at sites within the seven-county survey region. ACTUAL RATE PAID: List the lowest, highest and average hourly rates actually paid. HIRING RANGE: List the minimum hourly rate offered to a candidate meeting the minimum qualifications of the job and the highest hourly rate offered to an experienced candidate. EXEMPT STATUS: Indicate "E" for the jobs that are considered exempt from overtime and "N" for non-exempt jobs. Please report rates for contracted jobs, such as security, food service, etc. While the information may not be readily available, the inclusion of this data will greatly enhance the overall survey results. If you would prefer, simply provide the company name, phone number and a contact name of the vendor and we will attempt to secure the information. SURVEY DESIGN: Jobs have been adapted to accommodate different organizational structures to maximize the number of job matches. Trade jobs include single trades and one multi-trade category. Office Assistant - Basic to Advanced reflects the different levels of skills as typically seen with various secretarial functions. Accountant and Accounting Manager jobs also reflect specialists responsible for one function (i.e., financial reporting, financial planning, financial decision support, etc.) as well as the generalist positions responsible for all functions. YOUR INPUT: The last page of this package provides space for your valuable comments and suggestions to improve future surveys. Please take a moment to comment. Job List Accountant (Multiple-Accountant Department) Accountant (One-Accountant Department) Accounting Clerk (Bookkeeper) Accounting Manager (Multiple Functions) Accounting Manager (Single Function) Accounts Payable Clerk Accounts Payable Supervisor Administrative Assistant, Sr Executive Staff Assembler Auto Mechanic Billing Clerk Boiler Operator Buyer Carpenter Carpenter Supervisor Cook Cook, Head Custodian/Housekeeper Customer Service Representative Data Entry Clerk Dispatcher Electrician Electrician Supervisor Electronic Technician Food Preparer Food Service Worker Food Server / Waitstaff Forktruck Operator Groundskeeper Grounds Laborer Home Health Aide HRIS Specialist Human Resource Assistant HVAC Mechanic HVAC Supervisor Inspector Laborer, Light Lab Technician Machine Operator Machinist Mail Clerk Maintenance Mechanic Microcomputer Specialist Network Administrator Nurse, LPN Nurse, Occupational Health Nurse, RN Office Assistant - Basic Office Assistant - Intermediate Office Assistant - Advanced Painter Payroll Clerk Personal Care Worker Plumber Printer, Offset Programmer/Analyst Public Relations Assistant Purchasing Assistant Safety Coordinator Security Guard Security Supervisor Shipping/Receiving Clerk Storeroom Clerk Storeroom Supervisor Telephone Operator Tester Trades Assistant Truck Driver-Local Web Designer / Developer Job # 1 Job # 2 Job # 3 Job # 4 Job # 5 Job # 6 Job # 7 Job # 8 Job # 9 Job # 10 Job # 11 Job # 12 Job # 13 Job # 14 Job # 15 Job # 16 Job # 17 Job # 18 Job # 19 Job # 20 Job # 21 Job # 22 Job # 23 Job # 24 Job # 25 Job # 26 Job # 27 Job # 28 Job # 29 Job # 30 Job # 31 Job # 32 Job # 33 Job # 34 Job # 35 Job # 36 Job # 37 Job # 38 Job # 39 Job # 40 Job # 41 Job # 42 Job # 43 Job # 44 Job # 45 Job # 46 Job # 47 Job # 48 Job # 49 Job # 50 Job # 51 Job # 52 Job # 53 Job # 54 Job # 55 Job # 56 Job # 57 Job # 58 Job # 59 Job # 60 Job # 61 Job # 62 Job # 63 Job # 64 Job # 65 Job # 66 Job # 67 Job # 68 Job # 69 Job # 25 Job # 26 Job # 27 Job # 28 Job # 29 Job # 30 Job # 31 Job # 32 Job # 33 Job # 34 Job # 35 Job # 36 Job # 38 Job # 39 Job # 41 Job # 42 Job # 43 Job # 44 Job # 45 Job # 46 Job # 49 Job # 50 Job # 51 Job # 52 Job # 53 Job # 54 Accountant (Multiple-Accountant Department) Description: Prepares periodic statements of income and expense; accumulates data in specific accounting areas and summarizes for posting to ledger; records bank advice regarding securities activities; analyzes accounts to trace discrepancies or errors; specializes in financial reporting, decision support, or financial planning areas. Requires bachelor's degree in accounting or related area or an equivalent combination of experience and education. Reports to Accounting Manager. Job Accountant (One-Accountant Department) Description: Prepares periodic statements of income and expense; accumulates data in specific accounting areas and summarizes for posting to ledger; records bank advice regarding securities activities; analyzes accounts to trace discrepancies or errors; specializes in financial reporting, decision support, or financial planning areas. Requires bachelor's degree in accounting or related area or an equivalent combination of experience and education. Reports to Accounting Manager. Job # Accounting Clerk (Bookkeeper) Description: Performs basic and routine accounting functions, including matching payment to accounts receivable, checking items on invoices and purchase orders, posting data to specified accounts, etc. In some organizations, this position may perform a wide-range of accounting functions. Requires high school education and 1-2 years of related experience. Job Accounting Manager (Multiple Functions) Description: Responsible for budget coordination, financial operation reporting, and financial decision services. Requires bachelor's degree in accounting or related area with five years' experience. Reports to Chief Financial Officer. Job Accounting Manager (Single Function) Description: Responsible for one of the following: budget coordination, financial operation reports, or financial decision support. Requires bachelor's degree in accounting or related area with five years of experience. Reports to Chief Financial Officer. Job Accounts Payable Clerk Description: Processes invoices for payment; researches and resolves vendor problems; answers internal questions concerning payment of invoices and check requests; enters invoice data into computer data system. May prepare checks for mailing. Reports to Accounting Office Supervisor. Job Accounts Payable Supervisor Description: Oversees daily operations of accounts payable office; plans payment to maximize benefit from discounts; researches and resolves vendor problems; answers internal questions concerning payment of invoices and check requests. May prepare checks for mailing. Reports to Business/Accounting Office Supervisor. Job Administrative Assistant, Sr Executive Staff Job # Description: Responsible for advanced clerical and administrative support for vice presidents and/or members of senior staff. Triages clients and visitors, coordinates complex meetings and projects, and deals with confidential issues. Independently compiles and analyzes information for inclusion in reports or presentation materials; prepares charts, graphs, or tables as necessary. Within established guidelines, makes independent decisions regarding planning, organizing, and scheduling work. Requires the ability to exercise independent judgment in solving problems. Typically requires an associate's/bachelor's degree or equivalent and more than five years of experience. Assembler Description: Assembly or sub-assembly of apparatus, machines or equipment with a range of component parts which may require the use of jigs, files, and scrapers, in addition to hand and power tools, to adjust, fit and align close tolerances. Works from blueprints, drawings and specifications. Usually responsible for testing or inspecting assembled unit. Job Auto Mechanic Description: Responsible for the appearance and mechanical conditions of motor vehicles, schedules, and/or provides preventive maintenance to automobiles, buses, trucks, etc. Disassembles, inspects, repairs, overhauls, replaces, rebuilds, adjusts, and reassembles parts/units as needed. Reports to Motor Pool Supervisor. Job Billing Clerk Description: Reviews accounts; enters or corrects information in the system; receives and applies payments; performs follow-up work with accounts. Requires clerical and basic math skills. Reports to Business Office Supervisor. Job Boiler Operator Description: Maintains and monitors the operation of high pressure steam generating boilers; makes chemical checks of boiler water; records periodic readings; maintains hourly and daily records of fuel consumed, water used, and steam produced; performs routine maintenance; cleans boilers or related equipment; oils and greases equipment. Reports to the Director of Facilities. Job Buyer Description: Meets with department heads to identify the most cost-effective source of supplies and equipment. Negotiates purchase contract with vendors. Reports to Purchasing Manager. Job Carpenter Description: Works from drawings, sketches, or other instructions; performs general carpentry functions (I.e. constructs, erects, installs, and repairs structures and fixtures of wood, plywood, and wallboard using carpenter's hand and power tools); assembles and/or disassembles prefabricated metal partitions; repairs concrete structures (i.e., walls, ceilings, floors, steps, and walkways); installs exterior or interior trim, moldings, doors, door frames, paneling, etc. Reports to Trades Supervisor or Director of Facilities. Job Carpenter Supervisor Description: Plans, coordinates, and oversees daily activities within specific trade; estimates and orders materials and supplies in support of projects. Reports to Director of Facilities. Job Cook Job Description: Prepares breakfast, lunch, or supper foods according to standardized recipes. Requires one year of cooking experience. Cook, Head Description: Prepares and cooks food items (meats, vegetables, dressings, sauces, salads, etc.) in quantities according to number of persons to be served in menu cycles; recommends menu changes to management when necessary; coordinates preparation and serving of food daily and for special events; directs activities of kitchen employees and preparation of food (but does not have supervisory responsibility). May assist with daily food procurement, production formats, and food service reports. Reports to Manager of Food Services. Job Custodian/Housekeeper Description: Performs general housekeeping functions (e.g., disposes of trash; sweeps, dust mops, and wet mops tiled areas; vacuums and shampoos carpeted areas); cleans rest rooms and replenishes supplies; replaces light bulbs; cleans light fixtures; washes walls, windows, blinds, woodwork, and furnishings; removes graffiti. May supply linens and prepare beds. May strip and refinish floors. Maintains housekeeping equipment in good repair. Reports to Custodian Supervisor or Director of Facilities. Job Customer Service Representative Description: Responds to customer's inquires or complaints. Reviews and researches problems obtaining the necessary information from policies, procedures or practices. Coordinates problem resolution with appropriate department and informs customer of standard procedures or resolution of problem. Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies. Knowledgeable of company policies, procedures, practices, products and services. High school education with prior customer service experience and/or specialized training. Job Data Entry Clerk Description: Operates computer keyboard to input alpha-numeric data into computer. Works from standard documents coding data from instructions. Proofs own work manually or by using verification devices. Refers problems and missing information to others. Work is performed following specific detailed instructions, as well as very repetitive and routine tasks. Requires high school education and ability to operate computer keyboard with 40-50 wpm keystroke speed. Job Dispatcher Description: Answers phone calls, answering questions, routing, directing, and prioritizing calls as appropriate based on a knowledge of policies and departmental procedures. Operates monitor and initiates appropriate response to fire/intrusion alarms. May coordinate communications for emergency response to disasters. High school education required and may be required to have prior experience. Job Electrician Description: Repairs and maintains existing electrical systems, equipment, and fixtures; diagnoses trouble in standard electrical systems or equipment; plans and installs wiring, electrical fixtures, apparatus, and controlled equipment. Reports to Trades Supervisor or Director of Facilities. Job Electrician Supervisor Description: Plans, coordinates, and oversees daily activities within specific trade; estimates and orders materials and supplies in support of projects. Reports to Director of Facilities. Job Electronic Technician Description: Inspects, tests, troubleshoots, and repairs electronic equipment. Requires knowledge of digital and analog circuitry, mechanics, pneumatics, and fluid hydraulics. Must be capable of reading and interpreting blueprints, specifications, and wiring diagrams. Electronics knowledge is typically obtained in a two-year technical school program with two years experience. Job Food Preparer Description: Prepares food and performs related kitchen duties. Duties include preparing food for cooking such as meats, vegetables, recipe ingredients, dressings, sauces, etc. Performs general housekeeping functions within the food prep area. Job Food Service Worker Description: Performs various tasks involving the portioning, packaging, serving, and delivery of food. Cleans pots, pans, dishes, equipment, etc. This is an entry level position. Job Food Server / Waitestaff Description: Operates electric or gasoline drive fork truck with or without elevating platforms to load or unload and transport materials and products within confines of workplace. Job Forktruck Operator Description: Operates electric or gasoline drive fork truck with or without elevating platforms to load or unload and transport materials and products within confines of workplace. Job Groundskeeper Description: Performs a combination of the following tasks: prunes shrubs and trees; applies fertilizer or insecticide; plants grass, flowers, trees, and shrubs; waters lawns, flowers, and shrubs during dry periods; performs minor maintenance and repairs on tractors, rototillers, sprayers, and other equipment used for landscaping; assists with snow removal and performs miscellaneous assignments as required. Reports to Supervisor of Grounds or Facilities Manager. Job Grounds Laborer Description: Maintains landscaped grounds and exterior facilities including maintaining grass using walking-type or riding mowers, performing landscaping tasks (trimming, edging, pruning, seeding, planting or trees and shrubs), conducting leaf removal, snow removal and deicing operations using shovels, snow blowers, riding equipment and heavy equipment. Also operates large equipment such as dump trucks, backhoes, street sweepers, etc., as well as provides manual labor for office and furniture moves, event set-ups and tear-downs, and materials loading/unloading. Job Home Health Aide Job # 31 Performs various patient care activities and related nonprofessional services necessary in caring for the personal needs and comfort of patients. Provides personal care, assistance with personal hygiene and homemaking services in a home health or hospice environment. Assists retraining patient in self-help skills and will self-administered medications. Requires completion of a certified nurse assistant course. HRIS Specialist Job # 32 Description: Serves as liaison between information systems staff and human resources in resolving programming and related problems. Researches, analyzes, designs and maintains computer systems in support of human resources administration and projects. Researches, provides analysis and implements system enhancements. Conducts effective user training as needed. Human Resource Assistant Description: Performs clerical tasks supporting the human resource function such as recording and filing information concerning employees' addresses, wage rates, transfers, attendance and disciplinary actions issued. Enters data into HRIS and complies routine reports. Processes routine transactions related to group insurances, workers' compensation and unemployment insurances. Requires high school education and 1-2 years related experience. Job # HVAC Mechanic Description: Repairs and maintains all major heating, cooling, and refrigeration equipment and facilities to ensure proper environmental control including hot water and steam boilers, warm air furnaces, air handlers with DX coils and chilled water cooling coils, refrigeration compressors, condensers, chillers, large base mounted pumps, walk-in refrigerators and freezers; assists in installation of new heating and cooling equipment as well as extensions to existing systems; diagnoses problems/emergencies; estimates materials needed to repair HVAC systems. Reports to Trades Supervisor or Director of Facilities. Job HVAC Supervisor Description: Plans, coordinates, and oversees daily activities within specific trade; estimates and orders materials and supplies in support of projects. Reports to Director of Facilities. Job Inspector Description: Performs tests/measurements of in-process or finished product inspecting for a variety of defects using instruments or measuring devices. May determine lot acceptance or refection. May perform minor or complex repairs or determine disposition of defective product. Maintain associated records as required. Job Laborer, Light Description: Performs a variety of routine unskilled jobs requiring substantial muscular strength working under direct supervision. Does not include machine or process labor, but may include the use of small hand tools. Job Lab Technician Description: Develop, test, calibrate, operate, and repair electrical, mechanical, electromechanical, electrohydraulic, or electronic measuring and recording instruments, apparatus, and equipment. Job Machine Operator Description: Operates machines which requires a degree of skill or training to change the shape or condition of new materials. Job Machinist Job Description: Operates machine shop equipment to produce tools, fixtures, and machine parts including the use of numerical control/computer numerical control equipment. Can shape metal parts to precise dimensions within close tolerances prescribed. Mail Clerk Description: Picks up and delivers mail/packages on a daily basis; sorts incoming mail, meters outgoing mail, assists with preparing bulk mailings/packages; distributes duplicated and printed material. May transport mail/packages to the Post Office to be registered. Reports to Mail Room Supervisor. Jo Maintenance Mechanic Description: Makes mechanical adjustments and repairs to equipment or facilities. May perform preventive maintenance, cleaning and lubrication of machines. Job Microcomputer Specialist Description: Designs systems, selects software and prepares communication protocols to serve user needs and utilize full capabilities of the personal computer. Researches and evaluates software and new technology on a continuing basis. Coordinates training, installations and resolves related problems. Interfaces with PC users and analyzes business problems or intended applications and offers recommendations for hardware and software alternatives. Requires bachelor's degree and 2-3 years experience or equivalent combination. Job Network Administrator Description: Monitors status of entire network to ensure that terminals, controllers, modems, servers and phone lines are functioning properly. Receives calls pertaining to network problems and either corrects the problem or directs it to the appropriate area for resolution. Assists with the procurement and setup of new phone lines, modems, controllers and terminals for departments as needed. Responsible for network security. Requires bachelor's degree and 2-3 years experience or equivalent combination. Job Nurse, LPN Performs a wide variety of patient care activities of average difficulty in selected and specifically assigned nursing situations. Performs routine nursing procedures to meet patient's needs for personal hygiene and comfort to maintain a safe, clean, and comfortable patient environment. Performs or assists in the performance of routine treatment or care procedures. May administer medications. Duties are performed under the supervision of a Registered Nurse. Job Nurse, Occupational Health Description: Responsible for in-house medical, first aid and wellness/fitness programs. Examines employees for capability of performing duties when ill or injured on the job. Monitors injured employee's condition and provides status to appropriate managers. Maintains records of treatment and care of employees. May assist with administration of workers compensation program, safety inspections and investigations, EAP, drug policy, etc. Must possess current license as a Licensed Practical Nurse or Registered Nurse. Job Nurse, RN Performs a wide variety of nursing service and patient care duties involving the administration of medications and treatments in accordance with the physician's orders and prescribed nursing techniques and procedures. Provides total nursing care for assigned patients under the direction of physician. Follows established nursing standards, procedures and practices and gives patient care directions to others. Arranges for patient's services, monitors and ensures accuracy of recording of patient medical records. Evaluates outcomes of direct patient care and consults with physicians and specialists as required. Job Office Assistant - Basic Description: Performs a variety of clerical and secretarial duties. Prepares basic correspondence, orders office supplies, and answers telephone calls. Makes appointments, schedules meetings and books conference rooms. Makes decisions within established guidelines regarding planning, organizing, and scheduling of work. Uses basic word processing and spreadsheet skills. May provide support for one to three professionals. Typically requires a high school education or equivalent and one to three years of related experience. Job Office Assistant - Intermediate Description: Performs clerical and administrative assignments. Composes, types and proofreads correspondence for approval. Coordinates and schedules diverse and complex appointments, meeting and travel arrangements. Within guidelines, makes independent decisions regarding planning, organizing and scheduling own work. Uses various PC software packages such as spreadsheets, word processing, graphics, etc., to produce high quality reports, presentations, or other documents. Typically requires an associate's degree or equivalent and three to five years of related experience. Job Office Assistant - Advanced Description: Provides general administrative support to a department or group of professionals. Triages clients and visitors, coordinates meetings, and deals with confidential issues. Prepares complex itineraries for multiple people. Compiles and analyzes information for inclusion in reports or presentation materials; prepares charts, graphs, or tables as necessary. Uses various computer software packages to produce complex reports and documents. Requires the ability to exercise independent judgment in solving problems. May delegate work and/or train other support staff regarding policies and procedures. Typically requires an associate's/bachelor's degree or equivalent and more than five years of related experience. Requires strong computer skills. Job Painter Description: Works from drawings, sketches, specifications or verbal instructions; sands, primes, and performs finished painting on wood, concrete, plaster, sheetrock, and steel; varnishes and stains natural wood finishes; mixes oil base and latex paints by hand; operates coloring machine and power shaker. Reports to Painting Supervisor, or Director of Facilities. Job Payroll Clerk Description: Prepares input for each payroll including salary adjustments, special payments, tax allocations, and deductions. Checks departmental time records for accuracy and adherence to personnel policies regarding working hours, overtime, and benefit hours. Job Personal Care Worker Job # 53 Provides personal care and homemaking services in a home health or hospice environment. Assists retraining patient in self-help skills and with selfadministered medications. Plumber Description: Installs, maintains, and repairs piping and plumbing systems; installs, lays out, bends, cuts, and threads pipe and fittings that will withstand steam, water, or air pressure; tests equipment and piping for pressure and leaks; insulates pipelines. Reports to Trades Supervisor or Director of Facilities. Job Printer, Offset Description: Operates offset and other duplicating equipment. Collates, cuts, drills, and binds printed forms. Reports to Printing Supervisor. Job Programmer/Analyst Description: Analyzes and evaluates existing or proposed systems and reviews computer programs, systems and related procedures to process data. Prepares visual aids to assist in problem analysis and offers recommendations for solutions. Prepares program specifications, diagrams and develops coding logic flowcharts. Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments. Requires bachelor's degree and 2-3 years experience. Job Public Relations Assistant Description: Requires a bachelor's degree in communications or journalism. Coordinates public relations in a variety of situations. Responsible for communications, publications, and/or media relations. Needs to be a first-line professional in this area. Job Purchasing Assistant Description: Following standard procedures, reviews and processes requisitions and purchase orders; inputs/updates purchase orders and vendor data on computer system; contacts vendors for prices and information; researches and resolves vendor problems; processes paperwork and correspondence related to purchase orders, quotations, legal bidding documents, specifications, and contracts. Reports to Supervisor of Purchasing. Job Safety Coordinator Description: Plans, develops and implements safety program's) in accordance with appropriate company policies and state and federal regulations. Monitors, inspects and reports on most, if not all safety related activities. Coordinates training programs based on sound evaluative measures. Requires a bachelor's degree and 2-3 years experience or equivalent combination. Usually reports to the Plant Manager, Human Resource Manager or other senior manager. Job Security Guard Job # 60 Description: Conducts routine patrols to assure the safety and security of employees and property. Reports and documents unusual occurrences. May be titled Property Protection Officer. Reports to Supervisor of Security or Chief of Police. Security Supervisor Description: Supervises security personnel and oversees the protection of facilities, customers, and employees; investigates losses and unusual occurrences; submits reports and recommendations to management; maintains liaison with police department. Job Shipping/Receiving Clerk Description: Verify and keep records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products. Job Storeroom Clerk Description: Assists in the storage, movement, and distribution of supplies and equipment; maintains inventory and distribution records; keeps storeroom clean and in an orderly condition. Reports to Storeroom Supervisor. Job Storeroom Supervisor Description: Directs workers engaged in receiving, verifying, storing, and issuing general supplies and equipment; supervises storeroom clerks; maintains control files. Reports to Director of Purchasing. Job Telephone Operator Description: Relays incoming, outgoing, and interoffice telephone calls using a central switchboard. May use paging system as required. Performs related duties. Job Tester Description: Inspect, test, grade, sort, sample, or weigh nonagricultural raw materials or processed, machined, fabricated, or assembled parts or products. Work may be performed before, during or after processing. Job Trades Assistant Description: Provides assistance to trades level employees. Performs minor maintenance repairs to building and equipment (e.g. maintenance of emergency power plant) minor plumbing, electrical, HVAC, carpentry repairs, and touch up painting. Reports to Trades Supervisor or Director of Facilities. Job Truck Driver-Local Description: Makes pickups and deliveries between plants, railroad sidings or express depots. Checks or assists in loading or unloading trucks. Checks quantities of goods received and obtains proper signature for deliveries. (Driving usually contained within city or suburban areas) Job Web Designer / Developer Description: Designs, creates, enhances and maintains web applications and web sites using relevant software packages. Maintains web servers and their content for maximum availability and service to the users. Performs testing and quality assurance activities as appropriate. Develops documentation and provides internal web training. Usually requires bachelor’s degree and 2-3 years experience or equivalent combination. Job ACTUAL RATE PAID JOB # 1 SURVEY JOB TITLE Accountant (Multiple-Accountant Department) YOUR JOB TITLE EXEMPT STATUS (E/N) # OF EES HIRING RANGE MIN MAX LOW HIGH AVERAGE 2 Accountant (One-Accountant Department) 3 Accounting Clerk (Bookkeeper) 4 Accounting Manager (Multiple Functions) 5 Accounting Manager (Single Function) 6 Accounts Payable Clerk 7 Accounts Payable Supervisor 8 Administrative Assistant, Sr Executive Staff 9 Assembler 10 Auto Mechanic 11 Billing Clerk 12 Boiler Operator 13 Buyer Pinnacle Consulting, LLC * Rates should be reported on an hourly basis Page -13- ACTUAL RATE PAID JOB # 14 Carpenter SURVEY JOB TITLE YOUR JOB TITLE EXEMPT STATUS (E/N) # OF EES HIRING RANGE MIN MAX LOW HIGH AVERAGE 15 Carpenter Supervisor 16 Cook 17 Cook, Head 18 Custodian/Housekeeper 19 Customer Service Representatives 20 Data Entry Clerk 21 Dispatcher 22 Electrician 23 Electrician Supervisor 24 Electronic Technician 25 Food Preparer 26 Food Service Worker 27 Food Server / Waitstaff Pinnacle Consulting, LLC * Rates should be reported on an hourly basis Page -14- ACTUAL RATE PAID JOB # 28 SURVEY JOB TITLE Forktruck Operator YOUR JOB TITLE EXEMPT STATUS (E/N) # OF EES HIRING RANGE MIN MAX LOW HIGH AVERAGE 29 Groundskeeper 30 Grounds Laborer 31 Home Health Aide 32 HRIS Specialist 33 Human Resource Assistant 34 HVAC Mechanic 35 HVAC Supervisor 36 Inspector 37 Laborer, Light 38 Lab Technician 39 Machine Operator 40 Machinist 41 Mail Clerk 42 Maintenance Mechanic 43 Microcomputer Specialist Pinnacle Consulting, LLC * Rates should be reported on an hourly basis Page -15- ACTUAL RATE PAID JOB # SURVEY JOB TITLE YOUR JOB TITLE EXEMPT STATUS (E/N) # OF EES HIRING RANGE MIN MAX LOW HIGH AVERAGE 44 Network Administrator 45 Nurse, LPN 46 Nurse, Occupational Health 47 Nurse, RN 48 Office Assistant - Basic 49 Office Assistant - Intermediate 50 Office Assistant - Advanced 51 Painter 52 Payroll Clerk 53 Personal Care Worker 54 Plumber 55 Printer, Offset 56 Programmer/Analyst 57 Public Relations Assistant 58 Purchasing Assistant Pinnacle Consulting, LLC * Rates should be reported on an hourly basis Page -16- ACTUAL RATE PAID JOB # 59 SURVEY JOB TITLE Safety Coordinator YOUR JOB TITLE EXEMPT STATUS (E/N) # OF EES HIRING RANGE MIN MAX LOW HIGH AVERAGE 60 Security Guard 61 Security Supervisor 62 Shipping/Receiving Clerk 63 Storeroom Clerk 64 Storeroom Supervisor 65 Telephone Operator 66 Tester 67 Trades Assistant 68 Truck Driver - Local 69 Web Designer / Developer Please provide your comments to be used to improve the survey in the future Pinnacle Consulting, LLC * Rates should be reported on an hourly basis Page -17- PARTICIPANT PROFILE 2009 Regional Salary Survey COMPANY NAME: CONTACT PERSON: ADDRESS: PHONE NUMBER: EMAIL: WOULD YOU LIKE TO BE INCLUDED ON THE PUBLISHED PARTICIPANT LIST: FAX YES NO NUMBER OF EMPLOYEES (within survey region): FULL TIME PART TIME TEMPORARY 40 FULL TIME WORK WEEK: HOURS 37.5 HOURS OTHER PLEASE PROVIDE A BRIEF SUMMARY OF YOUR OPERATION (i.e., type of organization, products produced, services offered, etc.). Skip this section if your organization participated last year. PLEASE INDICATED YOUR COMPANY'S BUSINESS STRUCTURE: FOR PROFIT NOT FOR PROFIT IF YOUR EMPLOYEES ARE REPRESENTED BY A UNION, PLEASE COMPLETE THE FOLLOWING: Type of Jobs Represented: # Employees Annual Increase 2009 2010 SALARY PRACTICES 1. What was the overall budgeted wage increase during 2008? Management Exempt Non-exempt 2. What overall wage increase do you anticipate for 2009? Management Exempt Non-exempt 3. What methods do you use to determine pay adjustments? (Please place an X next to the appropriate term) Management: Merit Skill Incentive Team COLA Other Exempt: Merit Skill Incentive Team COLA Other Non-exempt: Merit Skill Incentive Team COLA Other % % % % % % 4. If your employees are eligible for a gain or profit sharing program, please complete the following: (Please place an X next to the appropriate term) Profit Sharing Management Exempt Non-Exempt Yes No Gain Sharing Management Exempt Non-Exempt Yes No 5. Please indicate the amount of shift differential paid: Weekday Weekday Weekday Weekend Weekend Weekend Day Evening Night Day Evening Night per hour per hour per hour per hour per hour per hour