A Stellar Company Knowledge Management Report
12/1/2006
Knowledge Management Statistics
Business Application
Knowledge content Number of pieces of content Estimated total number of pieces of content required Percentage completed Knowledge infrastructure — annual costs Presentation and search capability Document management capability File storage and network access Other Total infrastructure costs End-user statistics Number of active users with access Number of users logging in within last 7 days Percentage Number of users logging in within last 30 days Percentage Content submission Number of pieces of content submitted by users Number of pieces of content accepted Acceptance rate 95.0 100.0 95.0%
CRM Application
90.00 150.00 60.0%
Proprietary Software
90.00 100.00 90.0%
$50,000 40,000 35,000 0 $125,000
$50,000 40,000 35,000 0 $125,000
$50,000 40,000 35,000 0 $125,000
450 49 10.9% 89 19.8%
500 233 46.6% 387 77.4%
500 93 18.6% 237 47.4%
134.00 93.00 69.4%
78.00 68.00 87.2%
215.00 186.00 86.5%
User Activity
600 500 400 300 200 100 0 Business Application CRM Application Users Proprietary Software
Number of active users with access
Number of users logging in within last 7 days
Number of users logging in within last 30 days