Docstoc

Student Experience Survey Spring 2011 - The University of Texas at

Document Sample
Student Experience Survey Spring 2011 - The University of Texas at Powered By Docstoc
					                                          Spring 2011 Sutdent Experience Survey
Q1. What are the top 3 factors that influenced your decision to attend UT Arlington?
    (Please mark only 3)

                                                                                                           Responses        Percent of
                                                                                                         N       Percent      Cases
Why Attending UT Arlington?a         Availability of major                                                2400      20.8%       59.9%
                                     Convenience of location relative to home or work                     2231      19.3%       55.7%
                                     Cost of tuition                                                      1634      14.1%       40.8%
                                     scholarship                                                          1243      10.8%       31.0%
                                     Academic reputation of UT Arlington                                  1184      10.2%       29.5%
                                     Influence of relatives or friends                                     865       7.5%       21.6%
                                     Reputation for career preparation                                     407       3.5%       10.2%
                                     Campus visit                                                          277       2.4%        6.9%
                                     Advice from teacher, counselor or advisor                             271       2.3%        6.8%
                                     Information on UT Arlington Website                                   230       2.0%        5.7%
                                     Availability of online degree program                                 229       2.0%        5.7%
                                     Other                                                                 197       1.7%        4.9%
                                     Opportunities to become involved in student activities and events     164       1.4%        4.1%
                                     Information provided by UT Arlington representative                   117       1.0%        2.9%
                                     Availability of on-campus housing                                     111       1.0%        2.8%
Total                                                                                                    11560     100.0%      288.4%
a. Dichotomy group tabulated at value 1.
Q2. What are the top 3 factors that influenced your decision to stay at UT Arlington?
    (Please mark only 3)

                                                                                         Responses             Percent of
                                                                                         N          Percent     Cases
Why staying at UT Arlington?a         Convenience of location relative to home or work       1847      16.2%       46.3%
                                      Quality of major program                               1826      16.0%       45.8%
                                      Quality of education                                   1461      12.8%       36.6%
                                      Cost of tuition                                        1412      12.4%       35.4%
                                      Financial aid or scholarship                           1310      11.5%       32.8%
                                      Professors or advisors                                 1116       9.8%       28.0%
                                      Relationships with other students                       731       6.4%       18.3%
                                      Influence of relatives or friends                       501       4.4%       12.6%
                                      Research opportunities                                  380       3.3%        9.5%
                                      Campus involvement                                      337       3.0%        8.4%
                                      Availability of online degree program                   256       2.2%        6.4%
                                      Other                                                   217       1.9%        5.4%
Total                                                                                    11394       100.0%       285.6%
a. Dichotomy group tabulated at value 1.
                                               Spring 2011 Sutdent Experience Survey

Q3. Please state your level of agreement or disagreement with the following questions:

My knowledge and understanding in my academic field has            Strongly Agree
increased substantially as a result of the courses and experiences Agree
at UT Arlington.                                                   Disagree
                                                                    Strongly Disagree
                                                                    No Opinion
                                                                    Total
Missing                                                             System
Total


My knowledge, technical skills and/or competencies for a            Strogly Agree
job/career have increased substantially as a result of my courses   Agree
and experiences at UT Arlington.                                    Disagree
                                                                    Strongly Disagree
                                                                    No Opinion
                                                                    Total
Missing                                                             System
Total


I would recommend UT Arlington to a friend or relative.             Strogly Agree
                                                                    Agree
                                                                    Disagree
                                                                    Strongly Disagree
                                                                    No Opinion
                                                                    Total
Missing                                                             System
Total



Q4. How many online courses have you taken from UT Arlington prior to this semester? If none, please enter "0"

# of online courses                                                 0
                                                                    1 - 10
                                                                    11 - 20
                                                                    21 - 30
                                                                    31 - 40
                                                                    41 - 50
                                                                    50 +
                                                                    Total
Missing                                                             System
Total
Q5. How many online courses are you taking from UT Arlington this semester? If none, please enter "0".

# of online courses                                                   0
                                                                      1 - 10
                                                                      11 - 20
                                                                      Total
Missing                                                               System
Total



Q6. How likely is it that you will enroll in an online course at UT Arlington in the future?

Valid                                                                 Very likely
                                                                      Likely
                                                                      Unlikely
                                                                      Very unlikely
                                                                      Total
Missing                                                               System
Total



Q7. During the past academic year ....

How often do you access the MyMav student information system? Daily
                                                                      Weekly
                                                                      2 or 3 times a month
                                                                      Several times
                                                                      Once or twice
                                                                      Not at all
                                                                      Total
Missing                                                               Not applicable
                                                                      System
                                                                      Total
Total


How often do you bring a laptop to class?                             Daily
                                                                      Weekly
                                                                      2 or 3 times a month
                                                                      Several times
                                                                      Once or twice
                                                                      Not at all
                                                                      Total
Missing                                                               Not applicable
                                                                      System
                                                                      Total
Total
How often do you use the UT Arlington wireless network?                Daily
                                                                       Weekly
                                                                       2 or 3 times a month
                                                                       Several times
                                                                       Once or twice
                                                                       Not at all
                                                                       Total
Missing                                                                Not applicable
                                                                       System
                                                                       Total
Total


                                                                  Q8

Q8. Which of the following best describes your preference with    No information technology
regard to the use of information technology (computers, clickers, Limited information technology
Blackboard, Microsoft Office, etc.) in your courses?              A moderate level of information
                                                                       technology
                                                                       Information technology extensively
                                                                       Information technology exclusively
                                                                       (online only)
                                                                       Total
Missing                                                                System
Total


                                                                  Q9


Do you currently own or lease a personal computer?                     Yes, PC/IBM Compatible desktop
                                                                       Yes, PC/IBM Compatible laptop
                                                                       Yes, Apple/Mac desktop
                                                                       Yes, Apple/Mac laptop
                                                                       Yes, iPad or other tablet computers
                                                                       No
                                                                       Total Responses
                                                                       Total Cases
Missing                                                                System
Total Cases + Missing


                                                                  Q10

Do you currently have internet access at home or work?                 Yes, at home
                                                                       Yes, at work
                                                                       Yes, at both home and work
                                                                       No
Do you currently have internet access at home or work?




                                                                     Total
Missing                                                              System
Total


                                                                Q11

If the following methods were available, what is your first choice   Instant messaging
for receiving communication from UT Arlington?                       Personal e-mail
                                                                     UT Arlington e-mail
                                                                     Text messaging
                                                                     Personally authenticated Web site
                                                                     (MyMav Portal)
                                                                     Paper mail
                                                                     No preference
                                                                     Total
Missing                                                              System
Total


                                                                Q12

How often have you used the UT Arlington Library's website?          Daily
                                                                     Weekly
                                                                     2 or 3 times a month
                                                                     Several times
                                                                     Once or twice
                                                                     Not at all
                                                                     Total
Missing                                                              Not applicable
                                                                     System
                                                                     Total
Total


How often have you used the UT Arlington Library's buildings and Daily
facilities?                                                      Weekly
                                                                     2 or 3 times a month
                                                                     Several times
                                                                     Once or twice
                                                                     Not at all
                                                                     Total
Missing                                                              Not applicable
                                                                     System
                                                                     Total
Total


                                                                Q13
Are the Library's services, books, journals and electronic resources Yes
adequate to support your course assignments and research?            No
                                                                     Not sure
                                                                     Total
Missing                                                              System
Total


                                                                 Q14

How many courses did you take last semester that included            Not enrolled last semester
instruction from either a librarian or archivist?                    None
                                                                     One
                                                                     Two
                                                                     Three or more
                                                                     Total
Missing                                                              System
Total
          Frequency   Percent     Valid Percent
               1658        41.2            41.6
               2058        51.1            51.7
                124         3.1             3.1
                 40         1.0             1.0
                104         2.6             2.6
               3984        98.9           100.0
                 44         1.1
               4028       100.0


               1279        31.8            32.5
               2096        52.0            53.3
                261         6.5             6.6
                 48         1.2             1.2
                251         6.2             6.4
               3935        97.7           100.0
                 93         2.3
               4028       100.0


               1642        40.8            42.7
               1791        44.5            46.6
                175         4.3             4.6
                 86         2.1             2.2
                151         3.7             3.9
               3845        95.5           100.0
                183         4.5
               4028       100.0



none, please enter "0".
          Frequency   Percent     Valid Percent
               2871        71.3            71.8
               1069        26.5            26.7
                 44         1.1             1.1
                  5          .1              .1
                  3          .1              .1
                  1          .0              .0
                  5          .1              .1
               3998        99.3           100.0
                 30          .7
               4028       100.0
ease enter "0".
           Frequency     Percent    Valid Percent
                  3233       80.3            80.9
                  753        18.7            18.9
                    8          .2               .2
                  3994       99.2           100.0
                   34          .8
                  4028     100.0




           Frequency     Percent    Valid Percent
                   910      22.6             22.7
                  1043      25.9             26.1
                  1155      28.7             28.9
                   894      22.2             22.3
                  4002      99.4            100.0
                    26        .6
                  4028     100.0




           Frequency     Percent    Valid Percent
                   776      19.3             19.6
                  1687      41.9             42.5
                  1020      25.3             25.7
                   347       8.6              8.8
                   124       3.1              3.1
                    11        .3               .3
                  3965      98.4            100.0
                    17        .4
                    46       1.1
                    63       1.6
                  4028     100.0


                  1035      25.7             28.1
                   572      14.2             15.5
                   268       6.7              7.3
                   261       6.5              7.1
                   498      12.4             13.5
                  1055      26.2             28.6
                  3689      91.6            100.0
                   221       5.5
                   118       2.9
                   339       8.4
                  4028     100.0
     1844      45.8             49.1
      684      17.0             18.2
      189       4.7              5.0
      332       8.2              8.8
      312       7.7              8.3
      395       9.8             10.5
     3756      93.2            100.0
      158       3.9
      114       2.8
      272       6.8
     4028     100.0



Frequency   Percent    Valid Percent
       57        1.4             1.4
      301        7.5             7.5
     1883       46.7            47.1

     1553       38.6            38.8
      206        5.1             5.2

     4000      99.3            100.0
       28        .7
     4028     100.0



     Responses
Frequency Percent       % of Cases
     1382       25.4            34.6
     2723       50.0            68.1
      175        3.2             4.4
      671       12.3            16.8
      275        5.0             6.9
      224        4.1             5.6
     5450     100.0
     4000                      136.3
       28        .7
     4028     100.0



Frequency   Percent    Valid Percent
     2262       56.2            56.6
       69        1.7             1.7
     1579       39.2            39.5
       89        2.2             2.2
     3999      99.3            100.0
       29        .7
     4028     100.0



Frequency   Percent    Valid Percent
       69        1.7             1.7
      759       18.8            19.0
     2319       57.6            58.0
      695       17.3            17.4
       63        1.6             1.6

       28        .7               .7
       67       1.7              1.7
     4000      99.3            100.0
       28        .7
     4028     100.0



Frequency   Percent    Valid Percent
      270       6.7              6.9
      801      19.9             20.4
      834      20.7             21.2
      801      19.9             20.4
      730      18.1             18.6
      496      12.3             12.6
     3932      97.6            100.0
       37        .9
       59       1.5
       96       2.4
     4028     100.0


      767      19.0             20.1
     1073      26.6             28.1
      564      14.0             14.8
      677      16.8             17.8
      483      12.0             12.7
      249       6.2              6.5
     3813      94.7            100.0
       57       1.4
      158       3.9
      215       5.3
     4028     100.0



Frequency   Percent    Valid Percent
     2741      68.0            68.7
      286       7.1             7.2
      961      23.9            24.1
     3988      99.0           100.0
       40       1.0
     4028     100.0



Frequency   Percent   Valid Percent
      305       7.6             7.6
     2185      54.2            54.6
     1026      25.5            25.6
      321       8.0             8.0
      165       4.1             4.1
     4002      99.4           100.0
       26        .6
     4028     100.0
                                                                                            Spring 2011 Sutdent Experience Survey
  Q15. Please tell us how important it is for UT Arlington to meet the following expectations:
                                                                                                                                                                          Not
                                                                                                                                      Very                  Somewhat    Important
                                                                                                                                    Important   Important   Important     At All         %           N
  The process of transferring from a community college is smooth.                                                                    58.7%        29.6%       9.0%        2.8%        100.0%        2970
  Faculty members are available to assist students outside of class.                                                                 57.7%        34.0%       7.7%        .7%         100.0%        3914
  Faculty members assist students in a helpful, understanding, considerate manner.                                                   69.8%        26.5%       3.4%        .3%         100.0%        3967
  Offices in my academic department are adequately staffed to assist students in a timely manner.                                    56.8%        36.3%       6.3%        .6%         100.0%        3943
  Offices in my academic department are open at convenient times for me.                                                             52.9%        36.3%       9.7%        1.1%        100.0%        3947
  Inquiries to my academic department have been answered quickly, clearly and accurately.                                            61.4%        33.9%       4.2%        .5%         100.0%        3935
  Office staff members in my academic department assist students in a helpful, understanding, considerate manner.                    60.7%        33.7%       5.2%        .5%         100.0%        3948
  University offices staff assist students in a helpful, understanding, considerate manner.                                          57.3%        35.9%       6.2%        .6%         100.0%        3959
  University offices are adequately staffed to assist students in a timely manner.                                                   54.9%        37.7%       6.9%        .6%         100.0%        3956
  University offices are open at convenient times for me.                                                                            51.5%        37.4%       9.9%        1.2%        100.0%        3926
  Inquiries to University offices have been answered quickly, clearly and accurately.                                                57.2%        36.6%       5.6%        .7%         100.0%        3936
  Course grades are available in a timely manner.                                                                                    64.1%        28.4%       7.0%        .6%         100.0%        3972
  Web-based registration is efficient.                                                                                               70.3%        25.0%       4.1%        .6%         100.0%        3961
  Web-based tuition and fee payment is efficient.                                                                                    70.2%        24.2%       4.6%        .9%         100.0%        3935
  Useful information is available on the UT Arlington web site.                                                                      62.6%        30.1%       6.5%        .8%         100.0%        3969
  The class sizes at UT Arlington are appropriate.                                                                                   51.8%        33.9%       12.2%       2.1%        100.0%        3937
  The cost of attending UT Arlington is reasonable.                                                                                  75.0%        19.4%       4.6%        1.0%        100.0%        3964
  Adequate opportunities for internships exist.                                                                                      58.6%        26.3%       12.4%       2.8%        100.0%        3737
  UT Arlington demonstrates a commitment to meet my needs.                                                                           62.8%        30.2%       5.9%        1.1%        100.0%        3955



                                                                   Descriptive Statistics
                                                                                                                                                                                        Std.
                                                                                                                                       N        Minimum     Maximum      Mean           Dev.
  The cost of attending UT Arlington is reasonable.                                                                                   3964          1           4         3.68           .60
  Faculty members assist students in a helpful, understanding, considerate manner.                                                    3967          1           4         3.66           .56
  Web-based registration is efficient.                                                                                                3961          1           4         3.65           .59
  Web-based tuition and fee payment is efficient.                                                                                     3935          1           4         3.64           .62
  Inquiries to my academic department have been answered quickly, clearly and accurately.                                             3935          1           4         3.56           .60
  Course grades are available in a timely manner.                                                                                     3972          1           4         3.56           .65
  UT Arlington demonstrates a commitment to meet my needs.                                                                            3955          1           4         3.55           .66
  Useful information is available on the UT Arlington web site.                                                                       3969          1           4         3.55           .65
  Office staff members in my academic department assist students in a helpful, understanding, considerate manner.                     3948          1           4         3.55           .62
  Inquiries to University offices have been answered quickly, clearly and accurately.                                                 3936          1           4         3.50           .63
  University offices staff assist students in a helpful, understanding, considerate manner.                                           3959          1           4         3.50           .64
  Offices in my academic department are adequately staffed to assist students in a timely manner.                                     3943          1           4         3.49           .64
  Faculty members are available to assist students outside of class.                                                                  3914          1           4         3.49           .67
  University offices are adequately staffed to assist students in a timely manner.                                                    3956          1           4         3.47           .65
  The process of transferring from a community college is smooth.                                                                     2970          1           4         3.44           .77
  Offices in my academic department are open at convenient times for me.                                                              3947          1           4         3.41           .71
  Adequate opportunities for internships exist.                                                                                       3737          1           4         3.41           .81
  University offices are open at convenient times for me.                                                                             3926          1           4         3.39           .71
  The class sizes at UT Arlington are appropriate.                                                                                    3937          1           4         3.35           .77




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                         Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                 Page 13 of 85                                                    The University of Texas at Arlington
                                                                                  Spring 2011 Sutdent Experience Survey
  Q16. Please tell us how satisfied you are that UT Arlington has met the following expectations.                                                                                                       N
                                                                                                                                                                             Not                      2535
                                                                                                                            Very                            Somewhat       Satisfied
                                                                                                                          Satisfied   Satisfied   Neutral   Dissatisfied    At All          %
  The process of transferring from a community college is smooth.                                                          40.7%       37.7%       14.5%       5.6%          1.5%        100.0%       3682
  Faculty members are available to assist students outside of class.                                                       29.3%       52.0%       13.9%       3.9%          1.0%        100.0%       3766
  Faculty members assist students in a helpful, understanding, considerate manner.                                         31.5%       50.2%       12.2%       4.7%          1.4%        100.0%       3729
  Offices in my academic department are adequately staffed to assist students in a timely manner.                          29.4%       47.0%       15.7%       5.9%          2.1%        100.0%       3734
  Offices in my academic department are open at convenient times for me.                                                   28.8%       46.1%       17.3%       6.0%          1.9%        100.0%       3734
  Inquiries to my academic department have been answered quickly, clearly and accurately.                                  30.9%       45.5%       14.9%       6.3%          2.5%        100.0%       3750
  Office staff members in my academic department assist students in a helpful, understanding, considerate manner.          32.4%       46.3%       13.7%       5.3%          2.3%        100.0%       3725
  University offices staff assist students in a helpful, understanding, considerate manner.                                27.9%       49.6%       15.1%       5.4%          2.0%        100.0%       3726
  University offices are adequately staffed to assist students in a timely manner.                                         26.8%       48.5%       17.3%       5.6%          1.9%        100.0%       3728
  University offices are open at convenient times for me.                                                                  26.9%       48.6%       17.5%       5.5%          1.5%        100.0%       3726
  Inquiries to University offices have been answered quickly, clearly and accurately.                                      26.8%       47.5%       16.7%       6.5%          2.5%        100.0%       3759
  Course grades are available in a timely manner.                                                                          30.1%       47.0%       15.2%       5.7%          2.0%        100.0%       3741
  Web-based registration is efficient.                                                                                     37.6%       45.7%       10.7%       4.4%          1.7%        100.0%       3709
  Web-based tuition and fee payment is efficient.                                                                          40.3%       44.5%       11.2%       3.0%          1.1%        100.0%       3778
  Useful information is available on the UT Arlington web site.                                                            32.4%       46.1%       15.4%       4.7%          1.4%        100.0%       3749
  The class sizes at UT Arlington are appropriate.                                                                         30.3%       46.9%       16.2%       4.7%          1.9%        100.0%       3757
  The cost of attending UT Arlington is reasonable.                                                                        25.8%       40.6%       21.2%       8.4%          4.0%        100.0%       3176
  Adequate opportunities for internships exist.                                                                            21.2%       34.5%       31.6%       7.6%          5.2%        100.0%       3756
  UT Arlington demonstrates a commitment to meet my needs.                                                                 25.9%       45.3%       21.2%       4.9%          2.7%         100.0%



                                                                                     Descriptive Statistics
                                                                                                                                                                             Std.
                                                                                                                             N        Minimum Maximum         Mean         Deviation
  Web-based tuition and fee payment is efficient.                                                                           3709          1          5         4.20           .83
  Web-based registration is efficient.                                                                                      3741          1          5         4.13           .89
  The process of transferring from a community college is smooth.                                                           2535          1          5         4.10           .95
  Faculty members assist students in a helpful, understanding, considerate manner.                                          3766          1          5         4.06           .86
  Faculty members are available to assist students outside of class.                                                        3682          1          5         4.05           .82
  Useful information is available on the UT Arlington web site.                                                             3778          1          5         4.03           .89
  Office staff members in my academic department assist students in a helpful, understanding, considerate manner.           3750          1          5         4.01           .94
  The class sizes at UT Arlington are appropriate.                                                                          3749          1          5         3.99           .91
  Course grades are available in a timely manner.                                                                           3759          1          5         3.97           .93
  University offices staff assist students in a helpful, understanding, considerate manner.                                 3725          1          5         3.96           .91
  Inquiries to my academic department have been answered quickly, clearly and accurately.                                   3734          1          5         3.96           .96
  Offices in my academic department are adequately staffed to assist students in a timely manner.                           3729          1          5         3.96           .93
  University offices are open at convenient times for me.                                                                   3728          1          5         3.94           .89
  Offices in my academic department are open at convenient times for me.                                                    3734          1          5         3.94           .93
  University offices are adequately staffed to assist students in a timely manner.                                          3726          1          5         3.93           .91
  Inquiries to University offices have been answered quickly, clearly and accurately.                                       3726          1          5         3.90           .95
  UT Arlington demonstrates a commitment to meet my needs.                                                                  3756          1          5         3.87           .95
  The cost of attending UT Arlington is reasonable.                                                                         3757          1          5         3.76          1.05
  Adequate opportunities for internships exist.                                                                             3176          1          5         3.59          1.06




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                           Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                           Page 14 of 85                                                            The University of Texas at Arlington
                                                                                                                           Spring 2011 Sutdent Experience Survey
 Q17. If you answered "Somewhat Dissatisfied" or "Not Satisfied At All" to any of the expectations above (Q16), please let us know why.
 - In some classes the work is graded in a timely manner and computing the grade is easy. For other classes that I am in (CSE 1320 for example) I have no idea where I stand because the labs take so long to get back and the grading is
 on a curve. In all of my classes that have a curve;this was not mentioned at all or only very recently. When I compare this to the classes I took at TCC;the grades are input within a few days into the system for every class is available
 to see at once. Additionally;there is a projected grade feature that tells you what you are expected to make based on what you have turned in so far.            - The Web-based registration is difficult. This is because you must know the
 actual course number to register. For example;this Summer I am taking Calculus II. I knew that was the course I needed to take;but I did not know that the course was actually called Math 2425;so I had to research on my own and
 then input that information into the system. At TCC;you simply select Math;and then it lists all the courses like:       Math 1426 - Calculus I Math 2425 - Calculus II      etc.   From there a description of the course is available as well as all
 the classes that are open;what professor is teaching the course;how many seats are left;and the times / dates. Secondly;the registration is not intuitive enough. A few days after I registered for Summer/Fall 2011;I was trying to find a
 - Professor office hours are quite limited;and most usually have doors closed;so you don't know if they are in or not. - Offices are usually only open until 5;which is difficult when working and attending school. - Some of the office
 staff are not friendly or helpful.   - I still have an incomplete in one course from last semester. I had all work completed by the end of the semester;but the prof. has not yet graded final exams &/or papers;and has not issued grades
 for the entire class.
 --One of the staff (Cindy) in BE department used to be very impolite and non-helpful. She has got better now since they moved to the new building!              --Very few internships are available for BE students... Also it seems that nobody
 wants the PhD students to go to internship;therefore it will be difficult for us to find job in future.
 -Activities scheduled by the a department and/or intructor outside the scheduled class time only helps students available to attend. Last semester a professor would schedule optional review days that conflicted with my school
 schedule. This semester;one course has a tutorial several 4 days per week and these times conflict with my current schedule. If there were indication prior to course enrollment;I could chose an alternative school schedule in order to
 take full advantage of the extra educational activities. -Test grading has been slow by many professors or their assistants.
 -I was treated very poorly by an advisor in the University College Advising Office. He was very rude and was not helpful in any way when I had questions about how I was to proceed with summer registration becasue of the hold on
 my account. When I did not have an answer for him of what I wanted to use my Business Degree for (because I do not know at this point) and I told him that I am just trying to finish school;he told me that I should choose the major
 University Studies since "I want to get out of school so bad." I felt that was inappropriate and in no way of an assistance of what I was in there for. He then went on to rudely say that I need to come back after I have chosen my
 classes that I want to take. Which I can understand that so I did ask him for a list of classes that I needed to take for that degree plan. Once again;in a poor manner;he printed off the classes which ended up just being a list of core
 classes that I had obviously already taken after he smirked about how many hours I already had. All in all;I was just very upset with his attitude and willingness to help me when I clearly did not understand what I needed to do. It was
 very hurtful.
 -UTA has very different core curriculum standards than other publuc texas schools. such as: multiple foreign language credits;and no physical education requirements -My academic department is uneducated on academic standards

 * I feel like there should be more support staff and more highly educated support staff. It is my opinion that there is a serious lack of support staff on this campus;or they are simply overworked. It also seems to me that if you're going
 to hold a support staff position that;as a staff-member;you should have at least some graduate level coursework completed. After all;this is an institution of higher learning. * Over the summer (2010) I was confused about which class
 was being offered and which one wasn't and which classes were for my focus and which were meant more specifically for the other focus in my discipline. * I am extremely disappointed that so much of my program has been online. I
 feel like it is a "cop out" or the easy way to go. My degree is about higher education administration which means my career will be about helping people who are involved in higher education; translation;face-time. So much of working
 in a support role for higher education is spending time with and communicating with other people; translation;face-time. Moreover;I'm afraid that the offering of so many online classes will turn UTA into a "mill" school like some fly-by-
 night online degree mill like what we see driving down the highway;not a real-first-class-tier-one research university.
 * the departmental office staff of IMSE is not that supportive at times. I have noticed that some of the times they are really rude to people which is not at all justified. I want them to be more understanding and supportive in every way
 possible. thanks    * Also very few companies are actually interested in hiring people from IMSE department as interns ( i am talkin about the international students). most of the companies that come for the career fair ask for
 citizenships so in a way we there is no point in attending the job fair if this happens all the time. UTA should try bringing more companies that favor the international student as well. thanks

 1. Advising time is not convenient for me. 2. They do help;but the process takes a long time. I have to wait for about 3 days to get me transcript;which can be done by just clicking the mouse. 3. Web-based registration is not smart
 enough. I took a higher level course instead of the required one;but the system always ignored that and said I did not meet the prerequisite.
 1. Class sizes are far too large 2. Little or no scholarship opportunities for international students 3. Little or no scholarship opportunities for international students
 1. Faculty members assist students in a helpful;understanding;considerate manner. Sometimes when I go to see my professors during office hours they don't seem very glad to use that time for me. I think they'd prefer to use their
 office hours for personal matters. 2. Offices in my academic department are adequately staffed to assist students in a timely manner. When I want to make an appointment to see my advisor it may take up to two weeks for me to
 be able to see my advisor. 3. Inquiries to my academic department have been answered quickly;clearly and accurately. Sometimes It may take up to 4 weeks for them to answer an inquire you may have about your major. 4. Office
 staff members in my academic department assist students in a helpful;understanding;considerate manner. Sometimes they are not very courteous. Sometimes the higher the position they hold in the department;the less courteous
 they are. 5. Course grades are available in a timely manner. It should be mandatory for all professors to post their grades in WebCT (or any online way). By grades I mean all grades: tests;midterms;quizes;papers;extra credits etc.
 The grades should include a "cumulative grade" column and another column that says "maximum amount of points possible." 6. Adequate opportunities for internships exist. I don't see enough internships opportunities in my school.
 1. Funding opportunity is very less for the students;specially doing masters. 2. Department and University offices don't reply mail accurately. They reply the same things every time;customized questions are not attended properly.

 1. The MyMav system is completely inefficient. The back button of the browser should work and the MyMav system should use the tools available through the browser.                   2. The cost of tuition is known at the beginning of registration
 so as soon as a student registers. The owed amount should be available in the student center within minutes of a students registration so they can immediately make a payment.               3. Often the system hangs up during critical
 operations (ie. registration;payment of tuition;etc.)      4. Important operations to be performed by the student should be made clear in some common area (ie. student center). For example;when a student is registering to
 graduate;they have to fill out an application to do so. If something went wrong while the student is filing that form through the MyMav system;there should be an indication that the action still needs to be performed. That way the
 student recognizes the problem and can investigate it rather than finding out too late that they haven't applied to graduate.
 1.It feels like I have to ask five different people a question to get the right one. 2.Many professors do not post course grades online even when they are supposed to. Also;I would prefer more of a breakdown of my grades to see
 why I got the grade I did. I would like for this to be available online.
 1) My academic advisor is terrible. Five minute sessions with her is mostly a waste of time. She is unhelpful and does not answer questions or emails in a timely manner.            2) The records office is extremely slow in responding to
 emails. 3) The VA department have terrible phone ediquette as well as slow responses. Sometimes it takes weeks to two months to know if my GI Bill has gone through for that semester. Also;the online resources for the VA
 department are inadequate.
 1) When at the Records office to have my name changed;I felt that the staff was slightly discourteous in how they assisted students. I stood in front of the desk waiting for several minutes;and they looked up and saw me there but did
 not say anything to let me know they would soon be helping me. They were also somewhat impatient with someone else I saw come into the office. My husband had a similar experience in the parking office;with not being
 acknowledged while he was waiting for several minutes.            2) I have had difficulty locating my grades through MyMav. I did not get an e-mail about them;so I don't know where to look.     3) I feel that when I was accepted to UTA;I
 should have been informed (through mail or through a notice on the MyMav website) that I needed to purchase a parking permit far enough in advance before classes began. I had to learn this the hard way;because I didn't get a
 parking pass until after classes began. Also;I have been very frustrated with unclear expectations about HOW and WHERE I am to park. I am very conscientious about following guidelines;but so far at UTA;the only way that I have
 learned of these rules is by breaking them. Specifically;I was not informed that having a UTA parking pass does not permit me to park in a student living parking lot while visiting a classmate. Also;I did not know that the direction I
 1)In my experience academic advisors are not as helpful as they should be at both the undergraduate and graduate level. I am always left wondering if a needed class will be offered;and if so;when? I am just given my class requirement
 list with no real advisement. I don't like feeling as if the advisor doesn't really care about my educational experience and is not really invested in making sure I am on the right path to graduate and to be successful. I am a 4.0 student
 and am not saying I need encouragement to pass my classes; what I need is more direction in planning out my degree plan and choosing electives that will benefit my professional practice. Unfortunately;this is not available at UTA.
 2)University office staff have been rude/inconsiderate and have taken weeks to help with things.         Getting a parking ticket for placing a UTA parking sticker on the wrong side of the windshield leaves a bad impression of the
 university. 3)My graduate classes are so full we feel squished together in the rooms. Students have no leg room and have so little room that when walking through the isles we are always knocking other students things off the desk.

 16d. I have;in the past;inquired with the Finance Dept. attempting to reach the department chair about when a specific;listed course would be available. I was told the chair was out and I could send an email message. I did;and
 experienced a lengthy delay (2 weeks) before I was able to get a response. When attempting to make course selections that will affect future career decisions;timeliness in response to questions is very important.              16f. On numerous
 occasions I have attempted to reach instructors who do not officially office on campus;but are supposed to be available during posted office hours. The dept. office does not know where they are and can only convey their class times
 and dates. Better communication between faculty and dept. staff will help avoid these situations. I do understand that there are numerous methods of communication i.e. phone;email;blackboard;etc. Instructors need to have
 dedicated lines of contact/ communication whether it be a phone number or email address they check on a daily basis.            16n. I have made online payments without any problem until January 2011. While making a payment;I received
 no response after clicking on the "submit" icon. After waiting 15~20 seconds;I repeated the action. I then was taken to a confirmation page displaying that I made 2 payment on that date. I contacted my credit card company to
 2 of my classes are so large and too much time is spent answering questions in class and not on actualy lectures so I find myself left to my own to understand the material.
 3 semesters in a row;there have been major problems for all students in the Music Dept. trying to register for classes. Class times available were entered incorrectly (i.e. from 10 a.m. - 11p.m.);making it impossible for students to
 register for additional classes;or know what the actual times were.
 3 weeks into the semester I was dropped from 2 classes because I did not have all the requirements (even though I had a 100 average in one. In the other one;I was given teacher permission to stay in the class (the syllabus said either
 teacher permission or meet the requirements) and Dr. Wilson kept me from taking the class. This dropped me below full time so I was put in a class 3 weeks after it already started; therefore;I was 3 weeks behind.

 A couple of my graduate courses have been quite large (20+ students);which can detract from the overall ability of the professor to conduct thorough discussions that involve everyone in the class.
 A couple previous faculty members seemed bothered to help students by answering questions. It seems as though these faculty assume we should know everything even though we are students and are here to learn. It would be
 nice if students could feel comfortable approaching faculty without fear of being thought of as incompetent. Life in college is an overall learning process;and students need help with this transition. Do not misunderstand me;I am a
 good student and there are many faculty members who are very helpful;but being helpful should be made mandatory among all faculty.              Registering through MyMav is somewhat difficult. As a transfer student;I found searching for
 classes was not an easy process because I had to search for the course numbers on other websites before I could search for and find the classes on MyMav in order to register. I am now more familiar with the process;but for new or
 transfer students;the process could be made a little easier to maneuver.
 About tution and fee payment : I had to pay late payment fee because i forgot about it. and it happened twice. Well its my fault of course. and I got an email as soon as they charged 25 dollar on me. But this email could be sent before
 the charge is incurred. I get thousands of email from UTA but they cannot send me a single one alerting about getting delayed in fee payment. I felt this policy similar to some regular credit card companies who maximizes their profit
 based on customers mistake.
 Academic adviser is non-responsive.
 Academic advisors are hard to work with. Very confusing and not helpful at times. Our grades are never posted;I have no idea what my grades are in any of my classes and the semester is almost over.
 academic coach Flora Roberson extremely rude & reluctant to help.
 Academic department staff not quailfied to assists students.
 access to website materials are confusing!and takes a long time to find information that you need!It should be more simple and helpful!!!
 Accessing information about my bill is useless. No bill;no receipt online.I have to trek to an office to get a receipt so I can get rembursed for my class. That is ridiculous.
 According to public records;University officials (above Dean level) are paid way too much to justify such high tuition. Class size requisites are too high to provide diverse courses of interest.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                        Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 15 of 85                                                                                            The University of Texas at Arlington
 acedemic advior really does not explin in detail course to take;what you wanying to do with that major. schools to transfer too.
 Adequate opportunities for internships exist: On the UTA website there is a page specifically for helping to come up with ideas of where students could look for internships but it seems that the website has not been updated in a few
 semesters. Some links don't even work that are on the page and the ones that do work are the most obvious companies that I already know exist and I could google their name and that page would be the first to pop up. For
 example;The Richards Group in Dallas is one of the first ad agencies listed to apply for an internship. I already know that company exists and I already know the competition is fierce. Where are the obscure companies where I
 actually have a chance at getting an internship? I get more informative e-mails from the academic advisor than I do from the UTA website.
 Admin staff has not always been friendly and helpful in Social Work Field Office
 Administration at this university is unnacceptable. The staff is rude and tend to reflect in their manner how they actually feel about heir occupation.
 adviser teaira little is very slow at answering questions via email and it is very unprofessional
 Advisers in the business department do not seem to care about students unless there is a survey being handed out.
 Advising appointments have to made weeks;sometimes months in advance which is not reasonable for college students
 Advising department is inconvenient as well as the professor's office hours.
 Advising in INTS is very short on staff right now.
 Advisors are never available and I can never get an email or call back when I leave message after message. I also can't get an appointment in a reasonable amount of time. Also;staff automatically discounts students before exploring
 situations. For example;last semester the grad assistant didn't show up for our first lab class. I emailed the department head to make sure the lab wasn't canceled and he suggested that I didn't show up at the correct time.
 Fortunately the grad student emailed the class to apologize. The students aren't always wrong...it is possible for an instructor to make mistakes as well. I was really offended that I was written off so quickly given the fact that myself
 as well as the other lab students waited for the grad student to show up for half an hour. The UTA web page could be organized in a more user friendly way. I find that navigating it is somewhat cumbersome.

 Advisors do a poor job informing you what you need to take and how your progress is going. The advisors are not very informative and I feel that there are too many students to an advisor and it is hard for the advisor to have time
 to check up on everyone and make sure they are happy and understand their progress
 After Friday the library is closed for Friday night and Saturday night. It is extremely inconvinient for a nursing student like me who has to study a lot for my classes. My friends and I usually try to find some other places to study. I
 strongly hope that this situation could change in future.(We need a nice and quiet place)
 After moving to Texas and living here for a year I was still not granted in-state tuition (after paying out-of-state the first semester). If I had known the ordeal I would have with paying out-of-state tuition I would have gone to another
 campus. Now;it would just be inconvenient to change. I have not been impressed with UTA employees who I tried to get help and answers from. They let me know clearly that I was just one out of thousands of students;and they
 weren't going to do anything to help me. Other teachers who I work with have had issues with campus advisors not responding to their inquiries. One friend even had to miss a semester of classes because her advisor never would
 return her phone calls and emails. I would never recommend this university after my experience with its staff. I will say that I have had no problems with my professors. I did my undergraduate work at Auburn University;and I never
 had a single problem with university staff. It has been a completely different story here at UTA though;unfortunately.
 All of the internships available were only for US citizens. When i contacted potential employers I was told asked about my citizenship and could not acquire an internship due to my nationality.
 All the points on the list seems important. I don't see any reason why will anything not be important
 Almost every office I have been to (financial aid;scholarship;registrar;advising etc.) has been understaffed and I have had to wait an extended period of time to have a thirty second question answered.
 Alot of the faculty don't seam like they like to answer questions;and make me feel dumb when I don't understand something. Overall;they arent very helpful unless you go to the office ours;then they are somewhat tolerable.




 Alot of the times the faculty is rude and unhelpful;Or they act like I am a burden to them for an important question that needs answering. This happens to me all over campus with faculty. I know there are alot of students but I never
 went in with a raw attitude but they treated me poorly. I also understand the student to faculty ration is off balance and there is not enough people to answere phones or get to everybody on a timely manner. But being transferred
 and transfered over and over is not helpful. Grades take along time to come out at the end of the semester and some teacher i've had in the past don't post or give out grades til about mid-semester. Not good. Internships are
 needed! In my major all the people in charge of internships required me to join clubs or be in a certain organization just to apply. This is not fair for people who can not commit time to an organization because of living too far. So I
 was not able to acheive an internship. This is one of the main reasons I am attending a different school for my Masters. One which while be more likely to have more chances for me to get an internship. UT arlington staff and faculty
 play favorites and are not consistant with rules and regualtions. I think there could be more commitment to the needs of ALL UT arlington students instead of says "NO" too most and giving others 110% of their help. I know that is
 Although;I'm sure the university offices do their best to answer of all the student's question;sometime I feel their advice is something I have heard before or doesn't really help me. The web-based tuition and fee payment is horrible
 because it tells me my payment is overdue when i have money and when I call the financial adid office,they don't help me accurately.
 An (I)incomplete was given last semester due to a mix up on finals day. Although;the professor has been contacted several times;and the records office visited;the matter is presently unresolved.
 Any paperwork processing for international students takes longer than necessary despite all the documents needed being in place. The institution is very hostile to some internationals. There is a bias that exists.
 Any time I have had to deal with any University office staff they have been rude and inconsiderate and the wait has been ridiculous. It seemed as if they had better things to do than actually sit there and do the job they were hired to
 do. For example;when I went to the registration office I had to wait 45 minutes before I was able to talk to someone. They had two people to deal with all the students coming in before the semester started;and when I finally did get
 to speak to someone it felt as if I was putting them out for being there and getting things taken care of before classes began. Another example is when I called the Bursar's office to speak with them about "Past Due" notice on my
 MyMav account. My account said it was past due and a letter I received stated if I did not pay it in the amount of time $25 was going to be added on to it as a late fee. When I called the office to let them know I had just found out
 about this fee and I was waiting to hear back another office concerning the fee;the lady I spoke to was very rude and spoke to me as if I was a child. She informed me that it wasn't past due until March 5th. How was I supposed to
 know this when in big;red letters on my MyMav account it says it's past due. The worst part;though;was when I thought I hung up I noticed I could still hear conversation on the other end of the phone. Apparently;she never hung up
 Anything concerning the College of Business Office is inconvenient. The availability yes;but most of all the time it takes to get anything done is not sufficient to any real world schedule. The excessive "need" for appointments to the
 extent in which they are used is evidence to the inefficient nature of the management of that department;not to mention the outwardly concieled stress exhibited by those who work there.
 Architecture Department: Though it is a reputation of architecture schools to be grueling and harsh;at times it seems unprofessional and not helpful to insult students;tell them why are they in this major and to drop out without
 giving explanation why the design doesn't work;take food off our table and eat it in our face without asking;etc. etc. etc. My registration for Fall 2010 took forever as they architecture office messed up my holdings after telling me I
 was cleared;making me register later than I wanted to THREE TIMES.
 As a first semester transfer student;I spent most of my first couple of weeks scrambling to make sure I had taken care of paying off my tuition and finding my classes. It was difficult to adjust at first. The setup of the website was
 difficult to navigate at first. I've become more accustomed to it;but I find the organization a bit confusing. One of the reasons I decided to move was because UTA cost about the same as my previous university;but I have come to
 find that it is a few thousand more expensive. I've considered transferring back to my previous university because it would cheaper for me.
 As a full time employee and student;I found that offices closed at 5pm. It was often difficult for me to be able to schedule appointments with advising;without having to leave work early.
 As a graduate student;I was hoping to get a GTA position for the Fall. When I spoke to the program coordinator;however;she said that since I am graduating in December;she could not really offer me a position (due to the volatile
 nature of the department budget right now). I was pretty disappointed about this.
 As a Ph.D student;we should not pay any tuition fees at all.
 As a pre-nursing student our academic department is lacking in staff. Also the classes need for the pre-nursing students is lacking. Biology A&P 1 only has one section at a university level;where as at Tarrant County College there are
 upwards of 30 per semester.
 As a student who originally entered the school for the architecture program I was seriously disappointed on the count of one undergraduate advisor and one graduate advisory are staffed to assist students in a timely manner.
 Because of this I did not receive to attention I had schedule for because of the undergraduate trying to cram in as many students as possible in one day. If I would have had the proper time I would have graduated with the original plan
 but because my advising was insufficient information and because I was not clear in time many times I had tried to register for classes I was delayed and was forced to graduate this year because of financial aid. Another thing was the ill
 manner the professors of the Architecture studios were towards the students. The verbal and mental abuse of never being good enough to continue on learning and the reluctance of not properly teaching those who ask for help is
 not professional at all. Out of the three studios I was allowed to go through;one professor made me feel lower than dirt and no matter how I complained I did not receive any help from those above. I wish the school to look into this
 matter and help those in the future to actually have a healthy education and a great experience in this school;as I wish I would have had;and because of this I would never recommend the school of Architecture in this university until
 As a transfer student from another UT university;it has been very difficult to transfer back into the nursing program. The faculty I have been assigned to in that department have not been very considerate of my situation. when I
 approached them with my dissatisfaction of a certain professors method of teaching and having been told that the average in her class was a grade of approx. 65. This was not very encouraging when I was repeating the course to
 bring my grade of an "B" to an "A". This particular advisor had nothing but good stuff to say of the professor;but when I spoke with the professor;the professor had no acknowledgment of that particular advisor.

 As a transfer student I have not seen all of my transfer classes evaluated
 As a transfer student;I had to adjust to a new campus very quickly. I had a horrible experience with my adviser. They did not seem genuinely interested in my needs and they seemed hurried and aloof. Because of their
 misinformation;I am graduating later than expected. When I couldn't get into a required class for my major;they were so quick to say "no" to everything. I had to find information on my own and communicate with another University
 office. The adviser did not adequately fulfill her responsibility to students who needed their help. Responses to messages took at most;a week;and they were upset when I resulted in using two different forms of communication
 because I had not received a swift response. My major has one of the largest populations on campus;and misinformation related to academic matters is common among students. I believe this is caused by the inconsistency of
 information shared between advisers.
 As an evening student;many of the daytime resources are not available to me. This puts me at a disadvantage when compared to daytime students. To access the same resources as a daytime student;I have to make arrangements to
 take off work;or rely solely on the online tools to gather information I need. This alternate method of gaining information is considerably slower and more cost-intensive.
 As an International engineering student it is somewhat disheartening to see a "US Citizens/Perm Residents Only" on the entrance to the engineering co-op and job fair!!! the opportunities available for international students with
 regards to co-ops and internships is at best minimal to non-existent. Career services try to help but it is painfully obvious that any and almost all engineering companies recruiting from UTA are not looking for anyone but a US
 citizen! That seems to be the first and only qualification past which our resumes at the career services are not looked at.
 As an international student;I expected more opportunities for internships to exist at UT Arlington considering its strategic location at the heart of the DFW metroplex;an area housing offices of some of the most important industries
 in the country.
 As an out of state student;the tuition is extremely disheartening. It is expected that I would pay more;but I feel more like I'm being punished for being out of state. Not only do I have to pay more;but I pay on an hourly basis as
 opposed to a flat rate tuition like in state students. It puts a heavy financial burden on me.
 As for the cost of tuition and books...I am in nursing school and in my opinion the books are too expensive. It is ridiculous to pay around $2,000 in books every semester;some of those books you never even open. I can understand
 the cost of tuition I suppose;but I think that online classes should cost far less. You are not using a physical classroom;and in my opinion the instructors don't actually teach. They have you rely on only modules usually which do not
 cover the topic well enough for the amount you pay. I've heard that the university is getting rid of our printing money in our tuition. If this happens I know a lot of people will be upset about the costs of printing.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 16 of 85                                                                                      The University of Texas at Arlington
 As in my department Industrial Engineering ;graduate students don't have any funding or assistantship. The courses available semester wise is inappropriate.
 Assistance for online courses suck, My answers have not been answered quickly, And The "understanding" part is lacking within your staff. They(the ones answering the phones!) pre-judge what you are trying to say. Everything is
 better in person. The rest is pretty good. I like most;if not all of my teachers;the price of the school and size of classes are pretty good :)
 At Career Fair very few recurters for my field ever attend. Natural Science seems to have far fewer opprotunaties then others. Tuition has increased neary every semsester it seems. Also i got many conflicting opionos on matters
 pertaining to my acadimic path from school officials. They seemed very poorly informed.
 At some points there are too many students that wish to meet with other staff members during their short office hours which makes it difficult to reach them in adequate time or at all.
 At the graduate level;for the I/O Psychology program;students are required to complete 400 hours of internship;yet there isn't a running list of internship opportunities. Most students must seek out intership opportunities on their
 own. There is limited faculty support in finding internships.
 At this tine UTA meet all my needs.
 Attended this semester's Job fair. But hardly of them were offering Engineering Interns.
 attitudes
 Bad experience with UTA's financial aid and Bursar's office. They were not nice or helpful at all.
 Bad hours;new fees popping-up all the time;free services being eliminated;printing allowance being eliminated;large classes being difficult to get individual attention;being treated like a number.
 Because the UTA website seems to me like it's self promoting trying to make itself seem like a bigger University than it is. One of the things I like about UTA is that even though it is a 4 year University that it has that small
 community feel to it. Sometimes I feel like UTA is more concerned about their image than helping the student with the exception of the academic advisors.
 Because when I was trying to decide which college/degree I was interested in;I was disgusted when I went to the advisor for Art History and all I heard was if the class you want is full then you are on the waiting list. I heard waiting
 list over twenty times. I am an older adult;married;with children;and recently laid off. I do not have any time whatsoever to ever be waitlisted!!! I then asked what degree had the least amount of people enrolled;so I chose that
 degree instead. If any class is waitlisted;then there is something seriously wrong with not accommodating all the students that want to take those courses.
 Being a full time student and employee it is hard for me to go to daytime appointments with my advisors;I wish we could just do it over the phone.
 Being a graduate student I have to pay more than $ 1500 a semester. Compaired to most other Universities;this tution payment is rediculous. On the other hand just a few students (new students) are geting more than &2000 per
 month through the EGTA program. This is unfair.
 Being a student of a distance education program it has proven very difficult to obtain needed information and services. I a currently enrolled in the UTA/LCU MSW program I have found it difficult to have my student loans deferred
 because your financial aid and bursar's office which handles all such matters for both institutions will not report that I am a "at least half time student" I have had to spend much more of my time persuading both schools to submit
 letters of deferment to my loan holders. Up to today I am in this struggle and I have been a student here since 2009. I am due to graduate later this year and I am still fighting with my lenders to defer my loans. This has left me very
 dissatisfied. I feel that this is a new program;who are working thru these issues. I feel that these issues be acknowledged and solutions found. Distance education students only have the resources of technology for communication
 and not the face to face meeting;which creates great frustration when your communication goes ignored which has happened to me on many occasions. Thank you for allowing me this opportunity to voice my frustration at your
 financial and bursar's offices.
 Being an engineering major really limits the amount of staff and resources that are available. I have had several professors that will lecture all day about definitions and then prepare a problem solving based test. I have called several
 times to the police department;the transportation office;etc and have no reply from either when both said they were. Tuition is a joke;why am I working three jobs to pay for tuition because I do not qualify for financial aid and then
 have some of MY tuition go to others. Really unfair.
 Being an international ;the cost of tuition fee seems unsatisfactory. However;with the scholarship being provided to the students with outstanding grades;the cost of tuition fee is reasonable for good students.
 Being an international student;I have to pay more than others in the first place and when I hear that the tuition might be increasing in the coming semesters and also to hear that some of the very few scholarships that are provided to
 international students will be taken away just disappoints me. If this is true;I would be very dissatisfied at the UTA. I have grown to like UTA and feel like it is turning me into a very good student. I can actually feel the difference in me
 than the time I first came to UTA and if this feeling goes away;it would be a real shame.
 Between class times and my work schedule;it has been difficult from day one for me to be advised each semester by the college of nursing. The college of nursing advising office is always overly full;and as a result I feel that I am being
 rushed and not allowed enough time to have all my questions answered. In addition;I have seen a different advisor each semester;and have not ever been able to see my assigned advisor;so each semester I leave more confused than
 when went in. As the college of nursing continues to grow rapidly;I highly suggest that faculty and staff grow as well to accommodate the large number of students.
 Budget cuts increased tuition cost for me.
 budget cuts this year are ridiculous . being charged for printing and the mac is crazy. too many mean people faculty staff on campus and advisors are mean;unkind;dis-hearted and frustrating. wouldn't recommend Uta at all. if i did
 would be because of mav promise. only reason !
 Bursar services online are really slow! i requested my tution form online and it is taking 3 weeks without anything happening.
 Business Department advisers need more constructive structure for students. Business students don't have their specific major's adviser anymore;and advisers seems like they don't really know details about degree program.
 Also;students are noticing that class size are increasing which are becoming less efficient for both students and professors. Web-based registration is unreliable. I've registered a few classes and they kept changing professors after they
 have posted classes and professor;and I ended up not having the professor that I wanted even though I did register earlier than other people.
 Busy schedule and some professors not willing to be flexible with their time.
 call me
 Called in to set up an appointment with my adviser and it will more than 2 weeks before the adviser can see me.
 Cannot access up to date course grades online at my convenience.
 Career Development needs to be more accessible for Fort Worth Campus students
 Certain detailed information about the courses and their availability for a particular semester are not clearly specified. Being an international student pursuing aerospace engineering;internship opportunities are scarce due to
 citizenship issues.
 Certain faculty members;specifically in the College of Nursing are not very helpful when it comes to questions and concerns about testing material;grades;and what we need to do in order to attain desired grades. The testing services
 within the College of Nursing is also abysmal;with a test in my Junior I semester starting an HOUR behind schedule;forcing me to rearrange my own schedule. That was not the only test-related problem I have had while in the nursing
 program either.
 certain professors seem to grade in a manner that i would call lazy or unprofessionally and it seems more advantageous to have him grade my paper first rather than get the right answer. He also has put problems on tests that were
 not covered in materials yet and at insistence of many students that missed that problem on a version of that test;he told them that he did not care and that we should have understood a concept not covered yet because it was
 simple to him.    The faculty and staff at UTA have taken political stances opposed to my own and have made their own voice heard while failing to recognize an opposed view point on our rights and have further stifled any
 opportunity to use school resources (as they had previously done themselves) to allow us to defend our constitutional rights.        This school is against the right to self defense even though we all receive regular emails detailing of how
 a student was mugged or beaten on campus. The school faculty has turned a blind-eye to the dangers of the area that UTA is located because they do not park far out from the school like the students are forced to;nor do they live
 on campus and travel on foot at night. Rather the school faculty (seemingly) would rather see its own students mugged and/or maimed/raped/killed rather than even listen to the students right to self defense. The presidents private
 Class are too big
 Class registration - isn't efficient. The "three steps to register" for any class and inability to use the back button;thus having to scroll back through the lists of classes to find one that MIGHT have been right below the one you just
 registered for is clunky and frustrating. The whole mymav system is...often clunky. That said;the payment system seems to work well enough. But lots of other things are not in a logical place and the timeout-logout and back button
 problems are minor to moderate inconveniences;and definitely annoying when they occur.            Useful information on the website - may be there;but you wouldn't know it by trying to search for it. The front page is usually an
 advertisement to attend UTA...which is great for prospective students;perhaps (if in one of the fields showcased);but not useful at all for those of us already attending. Further;things are not always placed in logical positions and
 searching the website for specific things can sometimes be an exercise in frustration. It's not horrible;but it's not exactly good;either.    Internship opportunities - I say not satisfied at all because;well;I've never been clued into any of
 them. In fact;I don't think they exist at UTA. I got a BS in Physics;a BS in Economics;and in May I will be graduating with a MA in Economics. All from UTA. Never once was I alerted to any internship opportunities;nor was I ever
 Class registration in my department at times was not efficient or convenient. Getting into required classes somtimes required emails to obtain permission to register only after registraion failed the first time. Then once permission
 was granted I had to attempt to register for the class again. On one or two occassions this process prevented me from getting in the class.
 Class registration was cumbersome last time - - and I am about to try again for this time . . . hard to find online and once I did locate the classes;I needed departmental code to actually register . . . hopefully it will be smoother this
 time.
 Class registrations should not be listed right away unless a professor's name is listed for the course.
 class size has increased tremenously
 Class size should be considered when assigning classrooms. Two of my current classes are held in rooms that adequately fit the number of students but make for rather cramped conditions.



 class size- As a pre-nursing student;my labs have been disproportionately large to the number of TAs. These labs are more often than not hectic and confusing.          university offices open at a convenient time: My only issue with this is
 how the emergency shuttle service does not run on the weekends. As a freshman I was walking home really late at night and I dialed in on one of the blue light emergency phones and explained that I didn't feel safe;and I was basically
 disregarded. The emergency stops were a major selling point for my family in letting me move away from home. It made me think twice about what the university says it offers.

 Class sizes are quite large and some of my professors;not all;take a while to return exams.
 Class sizes are too big in SW department and there are not enough Ph.D.'s to fill positions. Also;the financial aid is not enough for me considering I have a child about to start college.
 Class sizes are too large;and there are very few History internships available. I've gone outside of the University looking for internship opportunities;and going through the application process for is frustrating because you always
 must list references; since Ithe class more areTCC than I did is aUTA due to this issue. Restrict admissions to ensure that references or recommendations won't know who you are.
 Class sizes are too large. learned sizes at so large;there at very real possibility that the professors you approach for a certain number of students are granted admissions to graduate and undergraduate school.

 Class sizes are usually big for my classes I've taken since 2008 in the Social Work program. Also;the Social Work Field Office does not have adequate opportunities for internships. The internships listed online are not sufficient. For
 example;some of the listings state they allow their students to work nights and weekends;but after you inquire about it;it does not. Therefore;I believe the information should be updated and userfriendly for the social work students.
 Every student has different hours and a different life from the next person and that needs to be addressed.
 Class sizes are way too big;I don't like it one bit.
 Class sizes have been too large;which discourages student participation and discussion. I have found this to be the case for both my undergraduate and graduate degrees.
 Class sizes were oversize;two of my class were oversized due to not enough classes available for the number of students. The teaching department is hard to get appointments and the advisors are not always consistent. Where the
 History department is a whole lot easier to sit down with advisors.
 Classes are cramped with students due to very limited number of sections available.
 Classes are often rather large and some do not even have adequate seating.
 Classes are very large even in a graduate program;internships for my concentration are not great;and I don't feel my needs are important to the university.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 17 of 85                                                                                          The University of Texas at Arlington
 COBA advising staff (advisors & clerical staff)I've experienced rude behavior and it made me not want to deal with that department AT ALL! Some of the staff not all; The accounting advisor Erin did not have a helpful attitude. I once
 had to escalate matters with a dean in COBA because she would not return emails or phone calls. I feel the same way about the front office personal: Robyn and her immediate supervisor Lisa Hooks. All of the individuals I mentioned
 left "a bad taste in my mouth." As for positives;Erica G. was a wonderful advisor. In my first encounter with Erica;I was a nervous wreck! And because of my negitive experiences with other advisors I was not the most pleasant
 advisee that day but Erica calmly and patiently walked me through my problem and actually solved it for me. Erica is a credit to UTA and I only wish my initial contact with the university could have been with her... Also;Ms. Sherry the
 receptionist in the advising area is especially pleasant...
 College of Education is understaffed: it takes a long time to hear back from an advisor. While I am about to graduate with a MEd.;I've never met with an advisor to discuss my degree plan.
 College of Nursing is understaffed. Called College of Nursing to ask a quick question about the admission requirements and was told I would be transfered to an advisor's answering machine. I left a message about how I was
 confused and I really needed some questions answered. Advisor never called me back. Called College of Nursing again and front desk said they couldn't do anything but transfer me to another advisor. The other advisor had it sent
 straight to her answering machine as well. It is very frustrating to have a simple question or two;and not be able to ask anyone for help!
 Communication academic advising offices are closed on Fridays which is the most convenient time for me to meet with an advisor
 Community college credits for prerequisites always require an override. Also;its expensive. Don't take away our printing!
 Compared to other universitites;UTA is below standards.
 Computer labs to print course assignments not adequately manned. Also;we could use one 24 hour lab and a lab in the ERB. Why doesn't the computer building not have a computer lab to simply print out assignments;work on
 projects or other course materials? Why isn't there better access to group meeting areas?
 Considering I am a commuter student;sometimes I need to leave early or stay late due to work and other things that require my attention away from UTA. This in consequence collides with a lot of the office hours at UTA. Same
 applies for the availability of food. The cafe closes at a certain hour and is really expensive. The restaurants also have a closing time and if I need to be on campus late;I have no other option but to walk to my car;get it and drive to the
 nearest restaurant;eat;and come back to the Library to study.        As far as the engineering information I tend to look for online at the UTA website;some of the stuff for EE's are unavailable or are the information is very vauge.

 contacted the help desk with an issue in the first week of the semester and still haven't heard back from them. I solved my own issue;but this is ridiculous.
 Cost has increased significantly since I've attended. Not happy;but expected. In addition;cost of parking has increased. However;number of parking spots remain the same (despite the increased student population). Well it seems
 that way at least. Difficult to find parking during peak hours in the morning unless one arrives super early.
 Cost is too high.....online registration is NOT user friendly!
 Cost is very high for public/state college.
 Cost of attending is still a lot.
 Cost of Attending the University is becoming too much of a burden. Between working;loans;and parents help it is still too much including books and living expenses. I believe that they those who consider how much a person pays for
 tuition is not fully considering other factors. For example;I only have one parent working and the other one can't find a job so its a burden on me as well as my parents. The campus isn't all that big compared to most and doesn't have
 the other things such as a football team so why do we have to pay so much money for tuition especially since there was an increase in students attending UTA.
 Cost of attending UT Arlington - I think it is too high. And it keeps getting higher. Opportunities for internships - We had to find our own internships. Department did not help.
 Cost of attending UTA seems unreasonably high when other factors are considered for students. University Studies advisors seem understaffed and overworked because they never reply to my emails.
 Cost of tuition is rising to high to fast. I don't know why the extra money is needed maybe on a federal level but the University needs to do something to lower or help the student out. The other are my fault;I work 115 hours
 every two weeks and don't get out till like 7 so all the offices are closed;so email was my friend. However if their was a way to communicate with a person who could take care of things via online chat or something that would be
 awesome. i.e. someone waiting to the last minute to drop a class could still do so by email/fax etc thru a online "live" chat with someone to get that done before midnight. (not me) but just a idea      Class are getting to big;and it
 appears the bigger the class the smaller the class rooms they get. I noticed whenever a teacher had a 50+ students they were given a small room with NO WORKING A/C unit. "THAT ROOM WAS HOT!!!!!" I think the room
 should be adjusted to fit class sizes or make the classes smaller and offer it more times.
 Cost of tuition seems high compared to universities in other states that I have lived.
 cost to much it can be alittle less
 Costs are high for a large public university;especially for graduate students. I am unaware of any internships in the nursing department.
 Course grades take too long to post which makes finalizing next semester difficult to get into classes
 Course grades were not available in a timely manner; it would be very helpful for grades to be updated at most three days after certain assignments were due.
 Course in mid progress are never up. sometimes i get I's. but i know my actual grade from my own calculations
 Department of dissatisfaction: Honors College. The advisors are hardly ever there and they are extremely rude. They do not explain anything when asked and expect the student to know how everything works. There is no one to
 walk up to and ask for help. A student has to go up to one of the office doors and hope one of the advisors can take the time to acknowledge their presence. If the student is acknowledged;the staff act as though the student is
 wasting their time. They answer questions only in abrupt statements and try to get the student out of their office as fast as possible. Perhaps people have off or bad days;but a person in an advising position should not be taking bad
 days out on the students that they are supposed to be helping. The past three out of four experiences inside the honors college building have all been bad ones for me (the only good one was when I did not have to talk to anyone!).
 This department needs a helpful receptionist or just nicer advisors who actually want to help the students.
 Different offices have told me to go to other offices and I end up going in circles to get simple questions asked.
 Due to cut backs classroom sizes are larger and sometimes less time is available with the instructor. Opportunities for internship for older students are not available.




 During my application process to the UTA Graduate program;my GRE scores were confused with someone else's. (I've only taken the exam once. It was a filing error.) As a result;I was admitted on probationary terms;and was
 disqualified from a scholarship until I addressed the matter. The overseeing professor was left with an impression of me being dishonest;because I had communicated unofficially my very high GRE scores;which were erroneously
 contradicted in the graduate admissions office.        Secondly;there was a great deal of confusion among department professors/advisors about our graduation requirements. We received 3 different;contradicting lists of course
 requirements from graduate advisors/professors. It took me several hours to personally identify the source of the confusion and attempt to communicate accurate information with my cohort.              Finally;a doctoral student was
 assigned to teach the class which I fully expected to be the most beneficial class of my graduate studies. It is the reason I chose to attend UTA;rather than Lamar. I was VERY disappointed;disillusioned;and frustrated when she arrived
 to class with "busy work," assignments which required no higher-order or critical thinking. She did not follow her syllabus at all. Whatsmore;by simply looking at our previous Cohort courses;she would have realized that everything
 during my first semester I had to present a copy of my passport as I became a citizen and social security did not have any record. I did as they requested providing the information in April;but my financial aid was not posted until a few
 days the semester started in June. I live in Wichita Falls;Texas so I could not go to the Financial Aid office during office time. I kept calling;but I was unable to talk to someone over the phone. I had to pay my classes out of my pocket
 as I got an e-mail stating that if I did not pay;my classes would be dropped. I got a refund later;but I had to go to the office in person to talk to someone about this issue.

 During my registration process;there were many discrepancies in my student account that caused the different offices (registration;advising;and financial aid) to have non-corresponding information which delayed my registration. For
 example;in one instance;I was not able to register for classes because it was stated that I did not yet meet with an advisor when I had already done so. In another incident;my transcript was not properly uploaded in the system and I
 had to make visits to various offices to have the information updated.
 During peak season for registration it is hard to get staff to pay attention to individual needs because they are stretched to thin. It is very difficult to search and find exactly what you need.
 During the transfer into UTA;my transcripts were lost twice. After the first set of transcripts were lost;I asked if they had checked under my maiden name and was told that they had. After the second set of transcripts were lost;I
 asked again if they had checked under my maiden name and again the answer was yes. After two weeks of trying to get someone to check;someone finally found both sets of transcripts filed away under my maiden name. Of
 course;the above took place over a course of two to three months.          The bad thing about this situation is that I have talked to other women transfer students;and they had the same thing or something similar happen to them.

 Each time I have e-mailed my advisor she has either been out of the office;or it has taken several days to get a reply.


 Econ professor not very helpful in posting study material that he said to study but we did not have problems in which to study.       It takes 2 seconds to run a scantron through the machine. I understand when there are some
 problems that are not scantron;but if all are on scantron then grades should be posted the next day.       Accounting class the first month;people were sitting on the steps. The class seats were all full.

 Education and research at UTA is fine,but when it comes to getting help with intern you are just a dumb man.More help is needed to help student so that he can deal with the real world and not the pseudo world and can capitalize
 his education for his and human mankind benefit.
 Emails are not read properly or fully read before responding. It can sometimes take days before the staff responds to emails and again not either read properly or fully read before responding. Would like the professors to use
 Blackboard more so students can access grades. However;professors need to put grades into Blackboard.            The new website does not have an apply button online. Students have to search for it. It should be available on the home
 page.
 English advisers are not in their office 4 out of 5 times I visit;even during hours they say they will be (based on what is posted on their doors).
 Even though there has been an effort to bring companies to our university through career fairs;there are not many companies who come to our college for internships opportunities through the university career services. Students
 have to search on their own uses a different (and frequentlyby the university. This is disappointing and needs to information without using the "search" function;and MyMav and Blackboard need major improvements.
 Every department's website outside the facilities provided conflicting) set of standards;it's usually hard to find improve!

 Every semester I must physically go into the office to register for classes. I am sure this is because I am on a 2005 major plan so I assume this not a problem for the majority;it is just inconvenient for me.
 Every year UTA is increasing their tuition. It just looks bad for student-body/school relations and bad on the university image as a whole. We paid for a school at a certain advertised price and then it's increased when we are
 struggling for income as it is. If you going to increase tuition in this time of recession;then for an incoming freshman keep their rates locked for 4 years or whatever projected time to graduation. If the student goes past the deadline
 contract then they can begin paying current year rates consecutively. This creates greater incentive for students to graduate on time.        Or just notify the student body you plan on how much you intend to raise it and over how
 many years so we can plan our future finances.
 Expensive masters degree program.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 18 of 85                                                                                         The University of Texas at Arlington
 Faculties could be a little more understanding and helpful when a student doesn't understand or isn't doing well in class because everyone is different - when a student askes for help;it would better suit them to help a student to
 better understand than to leave them hanging. Offices/University offices staff members could have better manners;be more clear;and stop with the attitude - understandable that everyone has their days but students just need help or
 else we wouldn't be going to their office.
 Faculty and Staff in our department are not polite and do not always answer our emails. VERY UNPROFESSIONAL.
 Faculty are difficult to reach outside of the classroom. When an appointment is made;they often seem agitated that they have been interrupted.
 Faculty is usually only available on days in which they teach class only and not during the rest of the week. This really set me back in meeting with my professors when I needed to.          As a graduate student I feel like the student
 academic advisors are somewhat dry and don't give extra information that might help. Also;they lack availability during the day.
 Faculty members are always busy Class size and look are inappropriate Offices are always stuffed and busy In general;it takes more than 5-6 business days to reply to my inquiries
 Faculty members are always busy with their research and are unavilable most of the time. Professor should have atleast 2 associate professors who can help students. The EE dept should add good courses to the coursework and also
 include new professors. The class size needs to be reduced to lik 30-40 students per class rather than having 60-80 students. The tution fee for international students is pretty high. Internships opportunities are very minimal
 because companies visting the campus ask for US citizenship but they have to be informed by university staff that a majority of Master level students are International students. UT Arlington should try to attract more employers and
 including industry related projects in the coursework will improve chances of a student getting an internship.
 Faculty members are in desparate need of assistance through additional staffing to schedule appointments and follow up on paperwork much more efficiently. Most faculty in all of the departments I've taken classes over the past two
 years (Physics;Biology;Bioengineering) are available for a short period after class;sometimes when office hours are available (which frequently change);more frequently available late at night when I prefer to be with my family;typically
 late for scheduled appointments and in general are over burdened in the time requirements in following the details of paperwork. In short they are most available if we wait around the office sometimes for hours for them to find a
 free 15 minutes of time which is also of course a huge waste of student's time in waiting.      One option could be scheduled extra class time with TRAINED GTA/GRA's that are consistent.

 Faculty members assist students in a helpful;understanding;considerate manner. - I had the misfortune of having a professor that belittled the class;as individuals and as a whole. There is nothing considerate in his manner of teaching.
 Other than that;all of my other professors have been wonderful. They've offered office hours;online help;and groud discussions. I'm very pleased with the faculty.          The cost of attending UT Arlington is reasonable. -Tuition has gone
 up since my first undergraduate semester. As an independent student it can be overwhelming. So much so that I could have graduated had I not taken time off due to monetary issues. The Mav Promise does help. I am thankful for
 that. But the difference I have to make up with loans. It's the steep price I'll pay for a UTA education.
 Faculty members have;in the past;not responded to e-mails or calls regarding important subjects pertaining to their classes. The offices in my academic department (nursing) have been severely understaffed with advisers;providing
 sufficient difficulty in scheduling meetings to discuss the upcoming semesters and to clear my MyMav account for class registrations (this means that some classes have either been filled or were close to being filled by the time a
 meeting was scheduled and I was cleared for registration). Class sizes corresponds with the lack of nursing advisers and the ability to gain entrance to a class. The cost of tuition;for those who aren't awarded scholarships or
 grants;can be costly with the addition of the price of books and for the low level of quality some of the professors have displayed in adequate teaching methods/strategies.

 Faculty members in my department make it difficult to meet when I have a full time internship;which is required for my degree. They also are not very helpful (outside of a few) in working with my schedule and long commute.                 Only
 having things open from 9-5 M-F is VERY difficult for me to make. Again;working full time in Plano does not allow me to drive an hour to Arlington to do something administrative.              In the psychology department;there are no ties to
 any businesses for a required internship at the masters level. I found mine by pure luck (and knowing others who worked at that particular company). Others have struggled further. In addition;they want us to take unpaid
 internships;which is out of the question for me personally as I finance myself;and then are angry when we do not take those positions. I have even made connections that resulted in 3 younger students getting internships because the
 department has been so lazy on finding those opportunities.         I haven't dealt directly with UTA often;just mostly with my department;and outside of the degree plan adviser;it has been a constant struggle. I will be going elsewhere for
 further education because of my experience.
 Faculty staff are not available to students outside of class and most times do not want you to contact outside class. Faculty staff do not provide you grades in timely manner. As full time employed student;my academic department is
 not open at a time where I am most flexible after hours. I have to take time off work to come to UTA during business hours to get assistance. Social work field placement office has HORRIBLE student service. The receptionist
 among the rudest and unhelp individuals in the department. I went to see one of the field personnel and was told she was not there only to see her walk out ten minutes later. Staff was unaware that I was till hanging around the
 building. I was in awe.
 Field office and Administrative staff and Bursers office staff consistently seem over-worked and "put out" by simple questions and often seem confused by questions but they are the ones that are there to field questions. It speaks
 volumes that I can count on these staff to almost always be having a bad day. That means they aren't feeling anymore valued than I do as a student. Questions about scholarships;tuition;field;and problems in class have not always been
 answered timely;quickly;clearly or accurately. Web based registration gets done but it is cumbersome and definitions are vague. The final results are not user friendly in order to verify that you got what you wanted. I don't like the
 system of fee payments not breaking down what you are paying for and I don't understand why this can't be done. Why can't you get an itemized statement for your tuition payments? The Social Work field experience itself has been
 great for me personally however;the experience of obtaining and registering for field was a torturous journey bordering on fiasco. I have already outlined this on numerous other venues ad nauseam. The cost for the level of
 education is grossly undeserving considering the sad building we are housed in;the lack of parking;the lack of rigorous standards for masters level courses;the large student body and the unbelievable level of dependence on "group"
 Final course grade posted too late. Must allow instructors to post final grades any time up to a final due date.
 Financial aid office closes at 5pm and most of the time I am in class. Extending the hours to 6pm would help tremendously.
 Financial aid office staff have on numerous occasions made me feel very uncomfortable and dumb for even walking in...
 Financial Aid offices and other university offices I've dealt with seem understaffed;rude;and correct information is not always received.
 first of all;tuition is fairly high;and i struggle to come up with the money that my loans do not cover;and every semester i receive an email saying thank you for contributing 500 dollars to other students! This angers me;because i have
 three jobs to support myself and cant afford to be paying for other students tuition.
 For graduate level courses;the class size is too big and the meeting rooms are unacceptable. We should be in discussion settings for phd courses. In SUPA;the classes have been moved to the basement which is unprofessional and
 inadequate.
 For International students;I think it is a little unfair that the tuition is so much higher and there are not as much scholarships available to international students as there are available to regular students;especially since it is proven that
 international students take the education more seriously.
 For international students;there are not that much internship opportunities.
 For office times;I only have a bout 30 minutes sometimes to get to the offices. I work in the morning and have class in the afternoons. If the offices would be open on weekends or open till 7;that would help a lot.             University has
 been slow on replying to my replying to email requests (up to a week).
 For some reason when I was applying to UT Arlington;I never got a letter stating I was accepted;I had been calling numerous times and all I got was the run around I had to go a day BEFORE classes started to find out if I had been
 accepted. I got the run around so many times;that I was considering not going there at ALL;that was when I went to the office and stood in line to see if I had gotton accepted;finally one lady told me;"Yes you are accepted...did you
 not know know?" ummm... NO;so I had to do late registration;I did not appreciate that at all
 For the cost of attending UT Arlington;I chose somewhat dissatified because as an international student I see that tuition costs keep rising and there are limited opportunities for us to attain scholarships. I have applied for a lot but
 keep getting denied because of my status.         To meet my needs;I am somewhat dissatisfied because I am denied access to several academic opportunities simply because I am an international student. I say this because I have been told
 no to research opportunities;even though I am stronger academically than American citizens;simply because I am international. It makes me feel as though being an international student is close to a curse.

 For the most part the academic or any of the information offices the time takes way too long. Any I call to find out information the process takes a long time and the wait time is very long and should be answered more quickly.
 There's not enough staff for help compared to the amount of students that attend UTA. I realized the ratio can not be 50/50;but there could be more staffing to meet the needs of students.
 For the Opportunities for interships its hard to find a professor that is willing to let student participate in research with them.


 For those of us at the Ft Worth campus it is difficult to meet with staff on the main campus. Most of us work full time during the day and cannot take off every time we need to meet;attend a training or informational session.              The
 class settings and accommodations are horrible;there are not ample outlets;chairs or space and we are cramped;rooms are loud and professors compete with each other;confront each other and threaten!

 For those of us who work having a professor tell us that we can only ask for help in person makes it impossible. I work full-time and take two online classes and one on campus. If I have a question and attach a copy of homework to
 email as reference why is it so difficult to just look at it or schedule phone time?
 for transferring students it needs to be clear how and why to check my mavs... i lost some of my financial aid due to not being informed about mavs and to do list.           also grading and posting the grades for papers and essays has been
 a long awaited proses. two weeks or more.
 for working people attending classs at night; it will be good if some of the office like the administration office is open at least once a week until 7pm.     saturday morning classes would be great for students with full time jobs.

 From what I understand there is only one person to help almost everyone which does make it difficult to get everyone's questions answered in a good time frame.
 Go to the architecture building and ask anyone how the advising office is. You will most likely get laughs as the advising office is a joke. Cheryl Donaldson is the worst advisor I have ever had I'm now in the mechanical engineering
 dept. And their advising Is functional also the school shouldn't be taking away the 100 printing allowance when most classes require you to print off hundreds of pieces of paper. Last semester in one of my classes I don't want to give
 the professors name away told us that the reason our tuition stays low is because of the growing rate that the school was undergoing. But the prices in fact weren't staying low;despite the record setting semester for enrollment we
 also had a record setting tuition increase. So;from what I have seen from this school is every year you make us pay more to stay here and you give us less. Thank you or your time and I hope you can see this school from a students
 perspective;and mak some changes.
 GPA Requirement of 3.5 for CSE department is not so comfortable for many students. Few students may be not good at exam skills ,but they might be strong conceptually and practical work than exams.
 GPA-based internships do not offer the opportunities to everyone. GPAs do not always express one's real abilities. Situations can affect one's grades.



 Grade posting is too slow. And we don't know what grades we've actually got from the final exmas. Mymav only shows the final grade.             I like TCC system much better. Because all the detailed grades (from
 exams;assignments;quizes;and projects) are available on campus cruiser two or three days after. In that way;everything about grades is clear. And we don't have to question about our grades.              I think all the instructors in UTA should
 have web-based grade posting. I have taken 6 courses and only one of the instructors used WebCT.            And the size of classes is so huge. I was disappointed at first;but I am getting used to it.

 grades are slow to be posted not all classes have blackboard it is very stressful to figure out loan to stuff to stay in school while trying to stay in school academically
 Grades came in a week after Finals.
 grades could be posted faster, more internship opportunities
 Grades could definitely be given quicker;ESPECIALLY for students who are about to graduate; nothing is worse than wondering if you need to enroll in a class you maybe failed or need to redo for GPA purposes.                  I felt as though
 there weren't a whole lot of places to choose from for MSW CAP field work.
 Grades seem to come pretty slow;especially during the semester. I have several classes this semester that I've received no grades what-so ever for yet.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 19 of 85                                                                                           The University of Texas at Arlington
 Grades take forever to be published.
 Graduate office has not been very timely or helpful.
 Hard to get advised as a nursing major;advisers are understaffed for so many students. I feel like my adviser is just trying to hurry me out when I'm speaking with them. They don't show concern for my future at all.



 Hardly any funding for Fine Arts program Music department is growing faster than the facilities available to us; there is only one floor of practice rooms;which is nowhere near the amount that music students need. Ransom hall
 closure for "Freshman Success Center" that stays mostly empty throughout the day...waste of money The new Special Event center for an undeserving basketball team that can't even draw in a decently-sized home crowd ...waste of
 MORE money Over-priced on-campus housing What is the point of Course Evaluation forms if terrible professors still teach? Does UTA even care about the opinions of its students?

 Has taken a while for some of my grades to be posted which makes it hard to gage how well I am doing in each class.
 Have had problems with MyMav in the past. Not so user friendly and terribly under utilized. For example have had issues with class checkout cart and often Professor's names are not connected to the class. The cost of tuition
 continues to rise and the expectation that I now must print the materials is a high cost. "Going Green" should not mean passing the cost of printing onto a student. That is simply tranfering the use of the materials unto
 another....either way the materials are being used i.e. the school is not Green! I find this the most disturbing change from the time I began my program to know. If you had a laptop program (scholarship program to cut the price of
 laptops or work with a company to get them at a lower cost for UTA student) or classrooms that were more tech. driven then you could meet your goal of sustainability. Until then you will fail in your goal as well as the planet!

 have more scholarships available from the departments that dont require you to be a citizen or Permanenet resident. Most people who are citizens oe premanent resiednts have financial aid available but not much available for NV or
 International students.
 Haven't been able to find mid-term marks. My Mav not user friendly.
 Having come from UT Austin and experiencing the difficulty level of the classes& professors there;I feel that the [upper level] science courses offered here at UTArlington is substantially less difficult;and thus the cost of attendance
 should also reflect that.
 Having opportunities to meet with advisors has been difficult to do. They are overworked and can't get to everyone.Tuition is more than I can afford and opportunites for aid is not available;especially during internship. I do feel like a
 number and often feel lost and that I am not being prepared well enough to do a job well. I feel like I haven't learned anything. I feel ill-prepared to find a teaching position.
 Having received my transcript;no one bothered to enter my credits into the system. The engineering advisor was no help; he told me to take a political science which I already had credit for. And on top of that he gave me an old
 map so when I parked in a spot I did not know it was faculty and staff. The transportation office refused my appeal. I was told you are allowed one appeal or freebie as a new student but nope. UTA does nothing for transfer
 students.
 Helpful;intelligent faculty members are few and far between. Too many of them are focused on their egos;and if you are not stroking that ego;you are given less help and opportunities.
 High cost and extra fees.
 Human Resources is extremely slow at answering questions. It is hard to work and pay your way through school especially with a minimum wage job. Instead one has to rely too much on loans.
 I am "Somewhat Dissatisfied" with the online payment system;as often times it is cumbersome to go back and total up the exact amount of money I have paid to the University. Often time;certain credits and/or charges appear with a
 vague description of what they are;and at the end of the semester when it is time for me to report what I have paid to UTA;it can become somewhat confusing to account for everything.
 I am a communications major and I would like to see internships for student to work with the Vice President of Communication;especially those who want to be a Director of Communication or something related to that job.

 I am a commuter and I also have two jobs. In order for me to go to my academic department I have to schedule time off at work. A solution I propose is to extend office hours by 1-2 hours if possible. This would make it more
 convenient for commuters. Since the school has mostly commuters;I believe this change will benefit the majority of students that attend UT Arlington.
 I am a commuter student and attend at night. It is difficult to meet with instructors before class because I work. I have found that instructors are not very flexible about their office hours.
 I am a full time student and have a full time job so I take a lot of evening classes. If I need something or have questions I have to either be late to work or leave work early so that I can make the offices by their closing times.
 However;I do understand that pleasing every student is no possible but maybe an extended hour or so would help a lot for students that work during the day and can't make it to the UTA campus by 4 or 5 pm when they need
 assistance. Thank You
 I am a Geology major and I feel that the Geology(Earth and Environmental Sciences) department is severely underfunded and understaffed. We have some incredibly qualifed and nationally recognized professors in this
 department;but I do not feel that there is enough of a push;from the university;toward improving facilities and expanding this department in order to get attention from companies that could eventually lead to internship postions for
 students.
 I am a grad student - some professors' office hours are during my other class times and I cannot meet with with professors for extra help - this has been a problem. Some professors seem to be occupied with other work
 opportunities separate from UT Arlington and are not available to answer my questions pertaining to their classes. Some professors seem bored with their teaching work; they are tired during night classes. I have this problem with
 one professor; other professors are fine. One other complaint is professors using profane language and leud comments which I find unnecessary and unprofessional.
 I am a graduate student;and my graduate advisor has been horrible. He seems to just do things if it is convenient for him. I have had to go to the chair of the department numerous times for things that my advisor should have been
 taking care of for me. I also have to be in contact with the graduate office this semester;to ensure that I have everything to graduate;because my advisor has dropped the ball and has either asked me to do his job for him basically or
 there is a problem that he is not even aware of. He may have caused me to have to graduate a semester late!! If quitting this university now wouldn't cause me to be set back in my acedemic plans;I would have been done with UTA
 a long time ago.
 I am a kinesiology major and I have been at UTA for 2 years. This is my senior year and in the 2 years I have been here I have had 4 different academic advisors all of which have put me on a degree plan in which I did not choose. I am
 very unsatisfied with the academic advisors I have had and I have spoken to many other kinesiology majors as well and it seems to be a going trend. Some students have even told me that they are 1-2 semesters behind their
 graduation dates because the advisors had placed them in classes they were not necessary.
 I am a part time graduate student and I have not been satisfied with the availability of professors to answer questions about degree programs and help with course work. I especially feel "short changed" on online courses. The
 professors do not participate in the online discussion boards and many questions and inquiries about content material presented by students is never addressed. In my opinion the discussion board becomes more of a sounding board
 for student opinions;thoughts;and insights-which are valuable- but often not helpful or pertinent. There often needs to be refocus on the content and redirection to the point at hand or academic content.

 I am a part time student pursuing a graduate degree. I work full time and the time avalabilities for internships are not condusive to that type of schedule.
 I am a PR major but I still had to attend math classes and the size of the math classes are too big. TA's are also do not make appropriate teachers. I had a TA for my math class and I was not doing very well and when I asked him what
 I should do;among other questions;he simply said;"I don't know what to tell you." I thought that I was there to get an education and the feeling I got from the math department just said to me they don't really care if your passing or
 not.
 I am a returning student and have a total of 96 hours of college credit. When I met with my Dept advisor they advised I would have to take 61 hours to graduate. I also met with INTS Staff and they informed me I would need 47
 hours (pending transcript review) to graduate. I feel that once I have satisfied a requirement;ALL of my hours should be accepted regardless of Dept preferences or internal politics. This is the most aggravating factor in deciding to
 return to college and complete a degree plan.
 I am a transfer student that has attended UTA for 8 semesters. UTA has yet to evaluate my transcript. Every semester have to go to my advisor in order for upper level course clearance because the UTA system does not see my
 class requirements have been met. I have gone to the university's offices several times to get this fixed and UTA has made absolutely zero progress on this issue. 4 years;no progress.
 I am an Electrical Engineer and when its time to go for advising for the next semester the line is so long that sometimes if you are not there when they open up in the morning you will have to wait the till the next week to get
 advising.
 I am an international student;while thte tranfere process was smooth my interactiona with memebers of the internatinal office have not been pleasent. they are just not vey helpful;if it was not that i have a few courses to get to get
 my degree i would have left and gone to another university
 I am an International Student. The cost of attending UTA has severely diminished my finances. Tuition is just soaring.
 I am attending UTA with my Texas Tomorrow Fund. In the past;I have taken my Texas Tomorrow Fund card to the Bursars Office before the beginning of every semester. However;this semester when I took my card into the
 office;I was not welcomed by the office staff member. She seemed put-out;and said I had brought my card too early last semester because the office has switched to automatically crediting the accounts of Texas Tomorrow Fund
 students. It took her some time to find forms for me to set up the automatic crediting to my account.
 I am currently an Architecture major. In my two semester that I have dealt with the advisement team in the architecture program;neither of the counselors have been very helpful. When i enter the building for my appointment i am
 greeted by my advisor then told to wait for a few minutes while they 'prepare.' When i am finally called back they hand me a piece of paper that is already filled out with what courses i have taken and the ones i need. While this is
 nice;i can and did this myself the night before going to my appointment. As far as actually advising me to what class i should take they cannot help me when it comes to my core classes. When i asked specifically if two classes would
 be ok to take at the same time that same semester she had no advice and simply said 'if you think you can.'such as this semester; i am in trigonometry and physics 1441;which i found out through the course of the semester are
 dependant on eachother;you are probably not going to be successful in physics if you haven't previously taken trigonometry;i was never advised of this and am suffering now. I feel that this could have been avoided if i had had proper
 advising. In speaking with students in other majors;they have not had this problem and actually really enjoy and are in good communication with their advisors. I feel as though the ones in my major aren't knowledgeable enough to be
 I am currently in the online teacher certification program. I found it extremely confusing and difficult to not only get enrolled after acceptance;but also to find out simple things like: how to enroll in classes;what specific classes I need
 to take;when financial aid is awarded. I felt like I was running around in circles trying to figure things out all on my own. The UTA website did not supply any specific directions or answers for any of these issues I stated above.

 I am currently paying non-resident tuition because I relocated to Texas with my husband who is Active Duty military and his home of record for the service has always been Texas. The tuition is difficult for me to meet every
 semester but the quality of my education and the usefulness of my degree is what keeps me here at UTA versus going to a community college.
 I am dissatisfied for UT Arlington increasing the fees every semester
 I am dissatisfied that course grades are not available when the instructors put them in at the end of the semester. Instead;we have to wait until they are offical. This doesn't seem very efficent or student friendly. We should be able to
 see them as soon as they get put on file so that we can speak with the professor before the grades are offical. That way if there is a mistake the professor can fix it before they are offical. I also believe that the class sizes should be
 smaller however I am aware that this is unrealistic considering the state of the economy.
 I am dissatisfied that students are not eligible for financial aid assistance if they don't register 6 hours or more. I am going to be taking a summer course this summer;which is my last class to graduate. Found out the other day that I
 would not qualify to be receiving any financial aid assistance. I would have to pay $1000 for just one class. I feel that UTA should offer some financial or grants to students who only have one class left who will be taking it during May-
 mester or Summer. That would help out alot.
 I am dissatisfied with the amount of advisers in the Civil Engineering Department. There are only 2 for all of the students in the department. In my opinion it is not enough. I had to come in over spring break to get my advising done
 for the summer 2011 and fall 2011 semesters;because my adviser is overwhelmed with the amount of students he advises.
 I am dissatisfied with the facilities at the Fort Worth campus. The class is too large for the room;and five students are crammed in at tables designed to seat four students. The power jacks are inadequate; most students have to share
 power cords or computer power supplies. The bathrooms are too small; long lines form on class breaks. For $1400 per class;the facilities are subpar and unprofessional. I was expecting more when I enrolled in my program.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 20 of 85                                                                                         The University of Texas at Arlington
 I am dissatisfied with the web-based registration because I feel that it is extremely inefficient. Every occasion that I have registered;I have attempted to register at exactly midnight of my assigned day. This is not because I want to be
 the first person to get a seat in my classes; the reason for this is that I otherwise would not be able to enroll in the classes I had chosen because they would be over flowing with other students. In several instances;I have been fearful
 that my classes would be full before I even had a chance to enroll. This first disagreement now ties in with my other. I feel that the reason I have so much trouble enrolling is because the engineering department at UTArlington is
 severely understaffed. In some classes I have attended;there weren't even enough seats to sit all of the students that were legitimately enrolled in the classes. Mind you that I am not talking about that basic 1000 level classes;I am
 having this problem with upper level 3000 classes. Thank you for your consideration and concern.
 I am extremely dissatisfied with the Trig Professor @ 1900 on Tues/Thurs. From day one;this individual has scoffed and even laughed surprisingly that students could not understand his accent and/or grasp the concept at the speed
 he has taught. There is one student in the class who completely gets what the professor is going over and answers the questions as if he is playing "slug bug," always trying to beat everyone to the punch. I only mention this because
 as soon as that one student answers the question the professor moves on... If anyone disrupts the flow they get a shocked;"Really? I just showed you," response in which the "brain child" student turns around to mock the individual
 who asked the question;along with the professor; as if it is a tag team;"I can't believe you do not get it," response. The other thing that upsets me more than anything is that the professor is not consistent. The semester is broken up
 into 4 sections. Prior to the first test being given;the professor stated that he would give us study material for the test. It did not happen and test one was a bomb for the entire class;except for the "brain child." After the results
 were given from the first test the majority of the class again requested a study guide for test two. The text book does not go through the entire solutions to difficult problems;it only gives the end result. The professor said he would
 I am in a somewhat specialized field (GIS) and I am interested in finding an internship;but am so far unable. Also;the UTA website is not very user friendly. Every department is responsible for its own page;so you get a complete mixed
 bag of user interfaces...there is no continuity. Also;there is very little cross linkage to multiple;related sites. For instance;I was interested in looking at the products offered in the campus computer store;and when I finally found the
 link;it said that it was now located in the bookstore's web page. Why was there not a direct link? Silly.    I find dealing with the bursar's office an extremely unpleasant experience. This year;I started a graduate certificate program;and
 along with my undergrad I will have spent 8 years taking classes at UTA...at no point has it been easy to deal with them. They have strange office hours;are closed randomly for almost no reason;and are surly when you deal with them
 in person. It's not a good experience.       I have found that working with the graduate level advisors has been a much easier and pleasant process than when I was an undergrad;but it is still only ok. I am somewhat more understanding
 of them though...I work in customer service;and it is a beat down. Hope this helps
 I am in the Air Force and attemped to transfer college credits from the community college of the Air Force and none transfered.
 I am in the education department I feel like some of my classes have been too large for one class. It makes learning the material difficult when that many people are in one class. Also with this many students attempting to create
 schedules it has created great conflict when trying to register for classes to work around my schedule when the classes fill up immediately. Also when certain departments like the bilingual department do not communicate until the
 last minute with the education department about certain classes and then students have to transfer and redo their schedules they have already created. Another issue is that when it is time to register and teachers are not posted for
 the classes so when you are registering you do not know what your teacher is going to be. That is frustrating when you have been with certain teachers and would like to take them again.

 I am in the INTS program;and due to the shakeup in the advising staff;the students needs were put on hold for a while...




 I am in the MSSW Program at UT Arlington;for the most part the instructors are wonderful;however;the social work department continues to short change their master level students by putting PhD students in the class room to
 teach. PhD students;for the most part;have NO long term field experience and are being required to teach master level students;who for the majority of the classes;all have long term field experience. For a social work program that
 does make a difference. The social work department should utilize their instructors who only have class experience with the under-grad program.               The social work professors who are employed full time with the program seem to
 only be concerned with their personal research projects and it seems that teaching and students fall at the end of their list; again;this does not include all of the professors;but a large amount of them. It's important for the MSSW
 program to realize not every student in the MSSW program wants to do research and forcing the research method onto every student in the program is not right.                Also;the amount of group work required in the MSSW program is
 extravagant. The amount of group work required in this program can be completely over-whelming as your semester becomes about touching base with 3-4 groups and therefore the learning outcomes completely disappear and
 I am not able to be at the university during "office hours";so they are usually closed when my schedule allows for time to be there.
 I am not always able to meet with the teachers when needed because I work;but they are willing when they are there. The cost is more expensive than I had planned and I am not finished yet with my degree;but I think the quality if
 great.
 I am not aware of any internships in my department or that apply to me;nor has anyone made me aware that any exist if they do.
 I am not from a wealthy family;and the tuition at UTA is more than they can afford. It would be nice to have more scholarship opportunities.
 I am not the only student who has raised concern over the lack of direction that the Business School advisors have with us. They are not very helpful in aiding us determine what we need to do or what's best for us in the future. We
 merely feel like an appointment that needs to be completed rather than having time with someone who is listening to our needs and evaluating them.
 I am satisfied with the university. Ontly;probem I am facing is funding. There are very less options for international students to get fee waive.Every year number of people getting admitted to this university is increasing but the funding
 options are not increasing. This would later on force students to shift from the university or either they do not apply to the university at all. Its just an opinion. No offense.
 I am somewhat dissatisfied about the cost of attending UT Arlington is reasonable because it continues to increase every year. It is hard enough for students to keep up and survive alone because of the recession.
 I am somewhat dissatisfied and not satisfied at all because not all the faculty members are very helpful. It is just like getting the job done in anyway for them. The rest is all good.
 I am somewhat dissatisfied with adequate opportunities for internships because there are not many relating to my major.
 I am somewhat dissatisfied with information provided by my academic department to declare my major. I recieved a letter in the mail informing me to not forget to declare my major and immediately afterward I recieved a letter to
 visit my advisor. When I went to my scheduled appointment;I was instructed that I was in danger of being dismissed from the COBA due to having an excess in hours and not having declared my major. My COBA GPA dropped to a
 2.4 due to attending the Winter Session when I should have declared before registering for the Winter Session. I was unaware of the Declaration Process altogether and wasn't informed I needed to declare until it was too late. This
 semester has been increasingly stressful due to the high standards I need to meet to remain with the COBA. I am .1 of a GPA point from Declaring and it seems counterproductive to be dismissed from COBA for 2.4 when declaring
 drops the standard to 2.0 and my overall UTA GPA is over a 3.0 after this semester. Thanks for your interest in my feedback.
 I am somewhat dissatisfied with the Webbased tuition and fee payment because I registered for an online class this past summer that was listed as a (I think about 10 or 12) 12 week class that was supposed to start early in June. It
 happens that this class didn't start until July;and when I dropped the class in July;I wasn't refunded any money. As a 12 week class;I was still eligible for a refund;but somehow the system didn't say that. I believe UTA should have
 notified all the students about any changes.
 I am usually unable to access grades until the very end of the semester.
 I am very disapointed in my professors attitudes;staff attitudes and have been given the run-around since I transfered here. Every time I seek help I am met with rudeness and disrespect. This is my second semester here and Im
 already considering transfering or quitting all together. I have way too many complaints to list here and have taken up my issues with every one I can think of and have yet found anyone that will do anything about them. It seems that
 everyone around here is more concerned with their own "lunchtime" and how quiclky they can rush through their day than helping me when I need it. I pay alot of money for classes and some professors are poorly chosen for their
 position and should be closly observed. The high cost of classes and bad teachers make it very frustrating to do good work in class and when help is needed we are sent somewhere else. If our education is not the top priority then
 we are just being taken for our money and that is very disrespectful. If I see my teacher slacking on the job so to speak and say something;because it affects me personaly;no one cares enough to say something to them about it. Not
 to mention that the teachers opinion is held in higher regard than the student complaining;then a biased opinion is then created in favor of the teacher regardless of what they have done wrong. No one admits to not doing their job
 I am very impressed with the professors;however the staff members the offices that I have attended have been very lazy and out for themselves.
 I answered "Somewhat Dissatisfied" about the cost of attending because too much money is paid via tuition and parking stickers for me to be unable to park my vehicle at least 4 out of 10 times. There's also the thought of all the
 parking tickets issued and that money going toward... more class buildings;I suppose. Since;at least that way;the campus can get even more students that it has no means of welcoming to campus unless they ride the bus.

 I answered dissatisfied in some of the questions because the offices at the school run a little bit slow;espically when going in between classes.




 I answered somewhat dissatisfied on the class sizes being appropriate. I am fine with the actual size of the class but it seems that the classes do not have enough resources for all the students in the class. I have a geology lab that is an
 hour long;there is around 25-30 students in the lab but there is only around 15 computers.Each lab must be done on the computer by each student while they are signed on to their own blackboard accounts. Some of the labs are
 mandatory to do in class. I don't know how 30 students are expected to use 15 computers to complete an hour long lab individually in just an hour. Also in some of my chemistry labs they tell us that we have to partner up to do the
 lab because there is not enough equipment or chemicals to go around. I do not like my grade to rely on someone else. Is that not why I pay tuition and lab fees?

 I answered somewhat dissatisfied to class sizes because all my science classes I have taken so far are 200 + I do not feel like you get that one on one with the teacher. Also you feel less likely to ask question in a larger classroom.

 I answered somewhat dissatisfied to course grades available in a timely manner because it takes some time for my professors to post quiz and test grades or other assignments that I am anxious to see. Also I answered it to the cost
 of attending because for some students they do not receive financial aid or a scholarship so it is hard for a student to always pay for high tuition cost especially when fees are added. Also the meal plan prices are ridiculous in many
 students opinions as well.
 I answered somewhat dissatisfied to the University offices being adequately staffed to assist students in a timely manner;because from my personal experience the wait to speak with a staff member in the office of admissions or the
 financial aid office can take way over 20minutes. This can be extremely inconvenient. When visiting the offices it seemed that there were about no more than 5 overwhelmed employees. so i believe an increase in employees is
 needed.
 I believe if we have exams in a class they should be posted online not just at midterms. I would like to know how I am doing in the class as the semester progresses. I would like for the website to have more information about getting
 involved and internships at UTA.
 I believe professors in the Bioengineering department have too much pressure put on their research and not enough pressure put on their academic teaching skills and desire to help students outside of the classrooms. As a student I
 can clearly see how busy the professors are;sometimes unprepared for class;or rushed. When I see them outside of class they are rushing around constantly busy;and do not look forward to their office hours when they have to
 answer to students because they are too busy writing grant proposals;or trying to push papers out for publication.       I'm sure this makes UTA look good;but this type of environment is not conducive to fostering my education;the
 very thing I'm paying for.
 I believe that as doctoral students we should not pay any tuition. Currently;we are getting some stipend as a GTA;but the stipend is just enough to cover our tuition. Some research schools usually waive the tuition for doctoral
 students and also cover medical insurance. It will be greatly appreciated if this can be true at UTA.   Sincerely,




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 21 of 85                                                                                        The University of Texas at Arlington
 I believe that department should have at least 1 faculty member for every 7-8 students but it is not the case in my department.        The internship opportunities are limited for international students therefore should be addressed by
 the university or individual academic department.
 I believe that education should be more affordable for everyone and the tuition rates are too high. I understand that a university like this has great educational programs;but tuition has become too expensive and may hinder many
 students from continuing their education.
 I believe that graduate classes should be 15 students or less. Most are too large.
 I believe that some university offices should be opened a little bit earlier;say an hour;especially places such as the bookstore. I have gotten emails about paying my tuition;the problem is my UTA EMAIL sends them to the junk email.

 I believe that the Tuition is high. I feel like paying the same amount for the summer classes in not fair. I feel like there should a discount on 1 class if your taking more than 2 or something. Also;Taking away printing privilege and
 Workout Classes from the MAC in not fair at all. I feel that all the classes require some kind of papers due or PowerPoint that we have to print. Why would we have to pay additional fees to pay to print when we are already paying
 close to $5000 to attended UTA. Thats ridiculous!
 I believe the focus on Tier One is having a negative effect on staff;students;and faculty. Striving for Tier One during a budget crisis is having an adverse affect on staffing;class size;and attitudes on campus. Some of my doctoral-level
 courses have more than 20 students. This is way too large. This will only get worse if UTA is attempting to graduate more students without the resources to hire more faculty.
 I believe the size of the senior year classes should not be bigger than 15-20. But in some of my courses;it is not so. And i think we really don't have any opportunities for internship. it's nil. i don't know it is just because i am an
 international student and there is not any for us or it is the same with the students from here too.
 I believe there is a lot of international students are attending UTA. However;every kind of research program or internship programs are US citizenship requirement. I am sure that there would be many international students who
 are very clever.
 I can get a master's degree at UNT Health Science Center for 7 or 8,000 dollars. The flat rate tuition for Texas students is outrageous and I think more of what's done with the campuses funds should be at majority student approval.
 The school also needs to be more accommodating to it's science faculty and researchers. If tier 1 research facility is the goal then more attention should be payed to their workspaces and resource availability.

 I can reach my professors through email;but they rarely reply within the same day. Furthermore;their office hours always conflict with my work/school schedule which makes it very difficult to get help in a timely manner. It took
 three weeks for me to get my course equivalency papers back from my department offices and advisor to study abroad next semester. That is ridiculous! Seems by the time i get around to getting official business done through a
 university office... everyone has gone home forcing me to use email as my main means of communication. The cost of attending college is ridiculous;and it is obvious the powers that be have a interest in sports more than quality
 education. You don't need a basketball stadium to teach anything but basketball. This is a poor use of University assets. I wonder how much cheaper tuition would be or what parking would look like if money was spent elsewhere.

 I cannot find any intenships offered to graduate real estate students
 I could not find too many companies for Nano-Technology and MEMS at the job fair.
 I couldn't find and wasn't told when grades would be posted at the end of the semester;so I spent alot of time checking
 I did not find sufficient internship opportunities at UTA. All those which were available at the job fair were only full time jobs after completion of graduation. Also all the departments need to involve their students in research
 projects which are available so that the students have an opportunity to work on real and practical projects.This will definitely help them to get internships and job opportunities.
 i did not get my transfer scholarship. i did my associate from TCC but when i transfered here...i had to pay a lot. i thought i would get a scholarship but when i came here and had to pay almost 10,000 per semester...i had a rough
 time paying and i am still having a tough time. for me it not reasonable at all
 I did not transfer from a community college
 I didn't found internship opportunities for international student. That was a sad.
 I do not feel that I attained the right attention from professors in my pre-med classes as they did not consider it a major but simply had preferences for the actual chemistry majors taking their courses. I feel that there are a lack of
 staff that genuinely care for students' grades and academics and most are too occupied with research;etc. to devote outside office hours to students. This makes it difficult for the students who actually need to maintain their grades
 for post-bacs. Also;there is a lack of staff and also tenured professors are not always the best at teaching now. I had a better experience at a community college.
 I do not like registering on the MyMAV Portal
 I do not recommend this school to any other student. Chemistry course diD not correlate with the labs;failed a test because my professor did not acknowledge my emails about having the flu;with a drs note. Uncorrelated labs cost
 me a letter grade and double my work load. Derek main is a loose canon;ready to fail someone that moves the wrong way;loses tests;he is completely unorganized and will change his mind last minute about assignments. Financial aid
 phone support is non-existent and counseling service is inconstant with their advice. I could only imagine what other departments are like. It seems like there is no voice for the students who are being cheated out of a good
 education. This school should only boast of it's high ranking professors;not education.
 I don't feel that I have been attending the school long enough to actually make any statements as to some of these questions;for instance;I am not at a level of needing an internship so I am not aware if they are available;etc. I have
 attempted to obtain a work-study position and also various campus based positions for employment with no luck. I feel the university could improve this aspect for students by having more part time campus based jobs and
 workstudy opportunities available in all departments. I also feel that the campus could do a better job of informing students of what is available in these areas;and not just once a year or semester. I wasn't even aware that work
 study was an option or what it was until half way through the semester and I am now out of luck with obtaining any positions. I also think that the campus should do a better job of informing students of various jobs (not work study)
 are available through UTA.
 I don't know much about the internships offered here.
 I don't like the tuition hike an think any student who arrived before it shouldn't be subjected to it. Even if they were only a freshman at the time. Also some classes don't put grades on blackboard.
 I don't think professors at UTA are very caring about students. Sometimes they just have 2 tests;1 midterm and 1 final;no quizzes;attendance or extra credits. The tests are from test bank so they don't relate to what they talk in class
 at all. The business advisor ( Marcus) is mean. If a student changes major;he automatically changes that student to another advisor. Overall business advisors are not really that helpful. International advisors are not good either. They
 take forever to issue an I-20 and when they have the I-20 ready;they don't call or email students. When it comes to tuition;especially at the beginning of semester;UTA drops courses every night for not paying 1/3 of the amount of
 tuition. My experience at UTA is very disappointed.
 I dont see too many companies coming to UTA to hire international students.They all expect citizenship. Moreover my department's GPA requirement of 3.5 to intern is a big hindrance to students who have actually cleared
 interviews and are eligible for internships but have to let the opportunity go due to this GPA requirement which does not exist in any other university.
 I emailed graduate student services for a question. It took 4 days to receive a response and the response was incorrect. A few of my professors have never been available outside of class.             UTAs website;or at least the business
 school website is in major need of updating. Also the university calendar does not reflect the correct dates for graduate school business classes.
 I emailed my department inquiring about scholarships. They never replied back. Internships opportunities for international students are substantially less;despite they making better grades on the average.
 I encountered poor service when transferring from DCCCD;no phone calls or emails were returned;and I ended up having to drive all the way to UTA to make an appointment to speak with anyone. Due to budget cuts;the
 departments (of both of my majors) are unable to offer enough variety of classes due to not having enough teachers. I submitted my fafasa early this year;only to discover the financial aide office does nothing until april 12th.... unlike
 UNT;UTD;TCU;or SMU. I love my professors;but I'm amazed at what has gone wrong with all my paperwork.
 I experienced dissappointing treatment by the health services staff. Web classes require a lot of jumping through hoops to get registered for. First of all;they are listed on the online registry as being accessable only to out of state
 students. Second;it is necessary to acquire permission from the advisor for each classes department advisor. That means setting and attending appointments with multiple advisors is multiple buildings at multiple times.            Of al the
 schools I considered;UTA is the least accomodating of adult students with families. The lack of access to web classes is the best example.
 I explained this matter on the last survey
 I feel as though getting an internship opportunity is almost solely based on the student. I think the school or individual departments could do a better job in assisting students that are looking for internships. They could do a better
 job in by matching up employers and potential internship candidates.
 I feel as though I am always having to wait long periods of time for an advisor and even professors office hours are not at times I am available to meet. Tuition is high for those of us who support ourselves and scholarships and
 financial aid are hard to acquire.
 I feel less encouraged to ask questions in general. Other then my math TA I have had a hard time meeting with my professors when I run into problems. I feel as if I do not go that frequently;I try to get help from the math lab;physics
 lab and online but sometimes I want to review something with a teacher I feel dismissed.
 I feel like some of the classes are way too big!
 I feel like the financial aid office lacks privacy. I have heard openly how students have failed classes and know everyone waiting in the lobby overhears personal information about other students. I really dislike the fact that you have to
 state your personal finances openly in front of other students at a counter instead of discretely and privately at a desk or in a office. Isn't there some kind of privacy laws being violated here?      Secondly;I have had issues with trying to
 solve registration problems and being told to go to different departments and no one is able to solve problems. It took 5 visits to 3 departments for me to be able to register for Spring 2011. I also know my sister had difficulties after
 taking a semester off and re-enrolling and was given the run around on a different issue.     Thirdly;the students that are employed at these university offices can be disrespectful and seem unwilling to solve problems. I find the
 transcript office completely ridiculous when trying to apply for scholarships. I often need several copies of transcrips for each scholarship being applied for and it is expensive and difficult to get in person.    I would like to see the
 campus strive harder in environmental and sustainability education for other students. I see young students completely oblivious on how to use recycling bins. I also cannot believe that the entire campus does not use recycled paper.
 I feel that if I have a course that uses Blackboard;my grades need to be posted in a timely manner. Also;this goes for courses that professors hand back scantrons in class. I did believe that UTA was affordable up until all the cut back
 came into effect. The prices for everything are rising and we are not being limited to some things we had before.
 I feel that the academic department could provide more evening hours for evening students;perhaps one night a week.
 I feel that the course grades could be released sooner then they are every semester! In my experience;there really haven't been any internships available to me except teaching assistant and research assistant. I would like more
 internships to be offered even if it's not for pay!
 I feel that the prices on campus a somewhat high
 I feel that the tuition is a little bit to high but it is understandable with the economy that we are in right now. I also feel that the offices should be open a little bit later or maybe half a day on saturday for those that work mon-fri 9-5
 jobs. Its hard trying to take off of work sometimes to get up to school to speak to an advisor. Then I feel that if your sufficient enough to know what classes to choose;one shouldn't always have to have a hold on their account
 because everytime I go I just go to have it taken off because I already know what I need to do or the grades that I need to make to get into a particular program. So the unnecessary holds on the accounts just cause problems for
 those who really have questions but can't get to see an advisor because everyone has to see them.
 I feel there is an over-emphasis on recruiting under-represented students rather than a focus on getting highly qualified students.
 I feel there were times when I really needed to see my advisor "right then";due to my degree plan being all messed up and the people in the office said I had to make an appointment for a month away.
 I feel very strongly that as soon as professors have assignments graded;they should post these grades on Blackboard rather than waiting until the next time the class meets to pass back grades. I have had difficulty in the past
 searching the website for useful information; the most recent pertinent information should be posted on the homepage.           I would like to see classes have no more than 20-25 students;regardless of the class.

 I felt that the office staff never answered a question clearly enough. Also;I have always had the impression that we should know the things we are asking. In fact;I had questions about what time should I expect financial aide to hit and
 what it would cover when it did. I felt that the office staff never gave me a clear answer and left me to having to wait till school starts to give me a clearer answer. I feel that students should not be running these offices unless they
 have much better training.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 22 of 85                                                                                          The University of Texas at Arlington
 I felt there were insufficient history classes provided over the past two semesters. Classes that were of interest to me are only available every two to three years.

 I find that many of the academic offices are not properly staffed with enough faculty or support staff to properly meet my needs. I find that there are too many students and not enought staff to support them properly.

 I find that the opportunities available at the College of Business are limited;or unattractive. In addition;the staff in the administration offices of the COBA will not let you speak to an adviser if the think you have a simple question they
 can answer. In my opinion;they sometimes cannot guess the complexity of the questions some students have;therefore assisting them unreasonably.
 I find the cost of tuition a bit high;particularly the distance education fees;which significantly increase the tuition.
 I found that there was a lack of knowledge amoung the advisors in my department. I made my own plan and took it in for approval. When I would ask questions the advisor either would become frustrated or not be able to answer
 at all.
 I found the prices of some general courses expensive
 I get that we're are trying to become 'Teir One,' and I see how that will help my potential in the future. But tuition has been increasing every semester since I've been in school and it seems to be increasing by more than a nominal
 amount. And the increased tuition has also seen an increased student population (aka more traffic and less parking) and missing student benefits (no more student software). You used to be able to get great and really affordable
 software from the Computer Store;the outsourced private company isn't offering good deals at all.
 I go to school in the morning and then go directly to work in the afternoon so office hours often don't work with my schdeule and I have to take time off. The business advising office isn't very well staffed;being advised means
 scheduling far in advance and if you forgot a question-tough luck-you have to reschedule and wait. <---even though that usually entirely beats the point! Sometimes responses from university offices takes time and when the message
 is recieved the answer is often vague and requires further questioning.
 I had a great deal of difficulty with my advisors. My advisor seemed apathetic and didn't do much to ease my transition into the university or answer any of my questions effectively.
 I had a very difficult time trying to transfer because of state rules that shouldn't have applied to me. Even thought it was a difficult process;UTA did a good job of helping me oout where they could.




 I had an issue with registering for an English class due to a computer issue with accepting the English classes from another University. I visited the University Center and spoke with an advisor who manually entered the English classes
 that were accepted as eligible transfers. I tried to register for a literature class but could not; I called the English department and was manually added to the class. I decided to drop the Literature class and enroll in Technical Writing
 but was not able to due to the same issue. I called the English department again and after several calls was able to speak with an advisor named Bridget. I explained my problem and asked for suggestions on registering after hours;if
 the class becomes available because the one that I was trying to register for earlier was no longer available. She was not very helpful with providing solutions. I spoke with several other departments;trying to resolve may issues and I
 was finally referred to the Vice Chairman of the Liberal Arts Department. I was told by him the simple process that would have easily solved my issue;had Bridget performed it. After following the instructions of the Vice Chairman
 and obtaining written notification from the class Professor;I was still denied registration due to Bridget feeling that I went over her head to resolve the issue. The Professor even called the advisor to advise her of the situation and
 i had different expectations....
 I had problems trying to registers for summer classes. This resulted in going to my academic advisor and having her place me in an already full online course. I was happy that she was able to correct the situation but upset that it had
 happened in the first place.
 I had questions on my financial aid and tuition payments;the staff members (sounded younger) seemed to sound very rude and did not answer my question appropriately. When I was told to call a different department to find answers
 to my question;the man who answered was also very snappy and unhelpful in explaining his answer in full detail.
 I had to go to three different offices with questions regarding my financial aid;and no one could answer my question... I finally asked a fellow student who explained why.
 I had trouble transferring a course to UTA. Admissions office lost track of my request;and overall process took approximately 4 months. Course grades for Summer courses were not available in a timely manner with regards to the
 start of the Fall semester. I could not report my grades to the Financial Aid Office in time;and ended up losing a substantial amount of aid due to this. The MyMav portal no longer works consistently with Firefox or Chrome. I had to
 resort to using Internet Explorer in order to view grades and register.
 I have a bad experience in transferring from my college to UTA as people in admissions office lost my submitted documents and didnt inform me until the time of registration. School tuition is really high for international students. I
 am still struggling for an internship ;its been a year at UTA now!
 I have a class in the UH in which I have to sit on the floor for lecture. There is at least 10 students on the floor. I do believe it is over capacity.
 I have a full schedule and sometimes my classes conflict with the hours the offices are open. When I called to make sure how to use some equipment they got back to me quickly but they didn't explain it very well. None of the
 things really apply to me on the UT Arlington web site;but the things I would actually be interested in aren't listed on the web site.
 I have a Mon-Friday job so if I need to speak with staff in person I can't due to the University closing at 5 pm. Oh well!
 I have a online class and it takes weeks for grades to be posted. I cannot improve my grade when I do not know how I have done in the past.
 I have a professor who is very rude and condescending. It takes too long for you to post grades when I was at TCC we had them within 3-4 days of classes finishing. Part of the problem is the teachers do not keep up with grading
 and it takes up to 3 or 4 weeks to receive grades on assignments. some of the other Universities cost less for instance Texas Women's University.
 I have a teacher that doesn't seem to actually help me like I need to;and today I found out that the help she gave me was wrong. That is a shame that my own teacher provided with the wrong solution to complete the problem I
 needed help with. A friend in the same class was able to help me more than the teacher. When calling the financial aid office;it never fails that I will be on hold for a LONG time.
 I have an A.A.S in Marketing from Tarrant County Community College and yes;transferring was fine Raquel Daisy was great; however;none of my marketing classes transferred. I am upset because I am taking classes that repeat such
 as;Principles of Selling;Advertising;Marketing Research;Retailing;and Principles of Marketing;etc. I'm bored and not very motivated because I've already learned what's involved. I want to learn something new in Marketing and taking
 I have classes isn't other universities;degrees from TCC them. This university Wilson;and Brandon Murphree that my marketing classes would transfer and they did not. I was told too that could test is not classes; however;Erica
 repeatattended fivehelping. In addition;I was told by two ofacademic advisors;Mrs. has the attitude that students are here for the convenience of the administration and the faculty;in that order. IThe faculty out of prepared to teach
 PhD candidates. Overall it is truly a "poorly performing;fourth tier university," with no signs that it will be moving to third tier in the near future. Needs a housecleaning from the president down.


 I have been rudely treated especially by the financial aid office staff;on occasion by my own department staff (and then they complained about me) and letters I have written to the director of the financial aid have been ignored. I have
 had a mixed experience with the Office for students for disabilities office as well. My department has been very unhelpful. I was told that as a graduate student faculty would spend more and more meaningful time with me and I have
 not found this to be the case. When I get my degree;it will because I did it despite this university. If I could have transferred to another school I would have done so.

 I have been taking Accounting Classes (5301-001) at Pickard Hall;the class is so packed that it gets really hard to find a seat available if you are late by just two minutes. As in there are exact number of seats as many as students. I
 would expect to get more space than that.
 I have been UT Arlington student since Fall 2002. With my departmental scholarship my tuition fees were around 1200 USD per semester. When I started my PhD the tuition fees increased from 1500 USD to currently 4300 USD
 within a span of 5 years. The reasons for me to join UT Arlington's PhD program were low tuition costs and MSE Faculty. With the long commitment expected as a PhD student I am stuck with whatever tuition UTA charges. This
 could be a reason for me to suggest somebody else;if not to join UTA then definitely make them aware of ever increasing tuition costs.
 I have been waiting to take this survey all semester. The psychology adviser;Laura Wolf has seemed hurried and disinterested every time I have sought her counsel. This semester I expressed my desire to Mrs. Wolf to eventually earn
 my PhD in Organizational Psychology. While I am used to her usual agitated demeanor;I must say this particular meeting left a LASTING impression. Instead of being helpful;ENCOURAGING or offering ideas for future actions that I
 could take to improve my chances of being accepted to a program;Mrs. Wolf sharply recommended that I change my interest to a different field altogether or return to my previous major. However;she did offer some information by
 way of telling me how difficult,competitive and exclusive such programs are and that I would definitely not be accepted into a doctoral program;especially a good one. As my adviser;I look to Mrs. Wolf as an authority on the
 processes of psychology programs and take her advice very seriously. Thus;I was so upset by her negativity and discouraged that I left her office and cried in my car.While my feelings were not hurt my ambition and confidence
 definitely suffered. I realize that it is easy to interpret the aforementioned experience and conclude that I am over reacting;over sensitive or simply mad because I did not hear what I wanted to be told. Therefore I will return to my
 less emotionally charged complaints. Factually;I no longer bother with emailing her or calling her to discuss advising or other issues as I have repeatedly received no reply; she has exhibited a habitual pattern of hostility and disrespect
 I have classes that are overcrowded for graduate level.
 I have experienced a few teachers that have not lived up to my standards for UTA. An English class I was in on my first semester really put a damper on my feelings about UTA;"I hope every semester is not like this" I couldnt help but
 thinking. I didnt realize until after taking that class and expierencing a new teacher would I know that the first one did the whole class wrong. The fluxuation in the styles of teachers I have come across for the same class is
 unreasonable. One semester I happen to fail the course and recieve a "Z" grade on the first paper;same course next semester make an A both in the class and on the first paper. I was not the only student in that class that this
 happened to. That situation brings two problems: inconsistency in teaching and the misuse of no pass option. I also have another experience with inconsistency in your teachers in the Math dept. I know that the university was aware
 of the problem;an advisor of staff member happened to sit in on the class after 100 out of 120 dropped the class. Being in my situation with financial aid;I had no choice but to stay in the class. Although I did eventually find out that I
 could switch classes;it was too late. There was too much lanuage barrier in the class as well vocal inabilities and style of teaching was reapeating directly from the book;I dont pay to re-read the book in class. After switching into
 I have experienced past problems with some of the University Offices in Davis Hall pertaining to financial aid and tuition. I was sent from one area to another only to end up back where I began. In addition;some of the employees
 tend to be very snappish and rude;I assume because of previous students they have had to deal with;but it nevertheless made my experience there worse. I tend to avoid Davis Hall because of the lines and the workers.             Referring to
 UT Arlington class sizes;with the massive growth UT arlington is undergoing;I can very well understand the trouble it will be to keep class sizes down. However;even before the University surpassed 28,000 students;my classes
 averaged 60 students. Space and faculty are the limitations;and from what I can tell the University is working on addressing this problem. But;for the time being;if class sizes are going to continue averaging 60 students;hiring faculty
 that teach well in addition to being highly qualified would be a way to help curb the problem;of course this is only my opinion.
 I have experienced professors;one in particular;who did not seem to care about me as a student;more so about proving a point about their capabilities and knowledge. As far as advising goes;many times it can be a headache to even
 get an appointment with an advisor;let alone it be in a timely manner. Email responses from the advising department and some faculty can take days on end and sometimes you do not even receive a reply. They also like to make it
 clear that they will get to you when they can;often not making the student a priority.
 I have found a disconnect when it comes to receiving help from the offices of my major. It seems that the office staff never has an answer or suggestion on how to help me. They seem disinterested and uninformed most of the time. I
 work in an office as a work study on campus and I know the significant difference that I see at work vs. my own graduate degree's office. I have been disappointed with the financial aid department as well. I think UTA would benefit
 greatly if they took a more involved interest in helping students receive more aid to finish their degrees. I was a single mom putting myself through school. I was working and busy with school. I do not have hours on end to research
 available scholarships and then apply. I wish this school had been better prepared to help students that seem to fall through the cracks. I was able to apply and secure government aid but was overall disappointed with UTA in this
 regard especially after my peers’ spoke of how other universities had been more helpful before they came here for their graduate degree.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                     Page 23 of 85                                                                                          The University of Texas at Arlington
 I have found it difficult to be able to sit down with a professor to discuss my grade in the past semester. Nearly most of the professors have only 1 day of office time that is limited to a couple of hours. I had no internship
 opportunities. most of the companies at the intern fair were there because they had committed to do so but were not offering any internships. the only one offering was enterprise for a cashier position. i am doing my MBA so that i
 hope i do not have to do cashier jobs.
 I have found many staff ass'ts to be ill-informed;not willing to engage in low level problem solving e.g.: "If not here;then where do I go/to whom do I speak/Who is in charge of this matter?");and in many cases surly;and acting put-upon
 that they have to answer a question or deal with a situation as simple as the printer being out of paper. Not only does it represent UTA poorly;it is most frustrating for students trying to complete a project or conduct research.
 These people are not the students' allies.       A contributing factor to the above may well be acute understaffing of a particular desk or function.   Frequently;especially in Registration;OIT;etc.;getting answers are not handled timely at
 all ... often due to lack of staff training.   There are older students on campus - both undergrad and grad. If we are not to be taken as serious contenders for internships (i.e.: we are not the future;the younger students are);then
 UTA really shouldn't be admitting us and taking our money for tuition and fees. Is UTA committed to fostering an educated and engaged population? Or only one that meets a certain age demographic?

 I have found that the professors for the online classes;aren't as helpful or available as the regular class professors. I struggled considerably last semester with an online Marketing class and the took the professor sometimes days to
 respond to an email and had;in my opinion;a very short window of availability for office hours. When I expressed my concerns to my professor about the way the course was structured and that the structure was changed mid
 semester and did not include the online collaboration we were told would be;he had no explanation other than he was testing it out and I was over analyzing!              If UTA is going to continue to offer upper division courses online;the
 professors should;in my opinion be more available for issues and help.
 I have Fridays and Saturdays off from work. Professors and administrative staff are not usually available on these days.      I am always impatient for grades!   There were times in the Spring Semester of 2010 when I needed to use a
 specific section of the library and it was closed for spring break or the librarian was not available. However;I did not discover this until I drove twenty miles to the school. The closing information was not posted prominently. This was
 the GIS section of the library.
 I have gone to the University Offices multiple times with a financial issue;and they assure me it has been resolved;but I keep getting letters in the mail saying the issue is not resolved. I finally gave up on getting any financial assistance
 from the University. It seemed to me that there was not communication between whoever was sending the letters and who was actually speaking with me.                 Internships are very competitive;and it seems that you already need
 experience to get them; yet;how are we to get experience if no one will hire those who have no experience in their field of study? More entry level internships need to be sought out.

 I have gotten the "run around" on more than one occasion between the registrar's office;the bursar's office;and financial aid office when seeking answers to questions regarding registration;withdraws;grades;payments;and financial aid.

 I have had a few rude teachers who rarely or never answer their emails with my questions and UTA is pretty expensive.
 I have had a lot of trouble with a few of my teachers about getting help or just answering questions in a polite manner.
 I have had a problem on one occasion getting an email response. It took 3 weeks. Also;I was looking forward to doing an undergraduate internship and that was not available for me.
 I have had many instances of the staff in the Business building;particularly in Advising;being extremely unhelpful and sometimes rude. In order to receive any assistance at all I have to make an appointment as any emails I have sent
 have gone completely unanswered. The office staff seem put out by the students and the advisors seem too busy. The graduate advisors that I have talked to are usually students who do not always have the answers to my questions.
 The University staff does a better job of answering email questions than the advisors but they are not always helpful. I tend to speak to mostly students who are not well informed about what is going on and the non-student staff
 seem put out to have to talk to students. I also do not feel I am valued as a student. The parking situation on campus is getting worse. I am a MBA student who comes to campus at night and although I have a parking decal I have had
 to park in the parking garage several times this semester as after 15-30 minutes of circling the parking lot I am unable to find a spot. While I could park in a lot further away;I don't feel safe enough as a female to walk a long distance
 alone at night. The university continued to add students but it is not meeting the needs of the current or future students and it is putting a strain on the already limited student resources.
 I have had many teachers that honestly just did not care about their students.
 I have had multiple problems with advising in the Art department and it is quite obvious that one of the advisors could care less about students. Plus;not enough classes are offered;so the wait lists are a little ridiculous.

 I have had problems with the advising office over the four years I have been here. Half the time they don't know the answers to my questions and have sent me all over the place to end up back where I started. The parking office
 takes forever and somewhat of a hassle to go back in in person to have them correct errors they have made in my account.
 I have had recurring problems with the web-based tuition payments and financial aid disbursement. Grades for some classes from the fall semester are not yet available;even though we are in the middle of the Spring semester.

 I have had several experiences in which offices in the department; did not answer my questions;did not respond in a timely manner;were rude and not understanding of my needs. Web based registration can be confusing at times;and
 web paid tuition can also be confusing.
 I have had several occasions that faculty of the departments were just outright rude and not helpful at all. All because they were "on their lunch break." It was like they couldn't even answer any question at all and like they were
 appalled that I would even consider coming in during that time as if I even knew. Grades from one of my teachers this semester are absolutely WAY BEHIND! She doesn't grade in a timely manner and she doesn't answer questions
 that I email her about multiple times because I never get a response. Tuition is a little much. I think it is crazy still that you can take the same course at a community college for at least a fourth of what it cost at UTA.

 I have had some experiences where staff are rude and seem inconvenienced by my asking questiosn or needing help. Tuition continues to rise and the requirements of how many classes are required in order to get financial aid or be
 able to work a research assistantship cancel each other out. It's sometimes cheaper to not get an assistantship and take fewer classes than to take the required amount of classes to be eligible for an assistantship.

 I have had some teachers say that their schedules were taken up so they didn't have the time to help. Then with the class sizes;I have a class that has over 140 students. Sometimes there arn't enough places for people to sit. Then the
 amount of money it takes to attend the college is a little much. If I'm going to pay more than $4,000 a semester;a breakdown of were everything goes shouuld be provided. Then with the cost of parking;that should already be
 included into your tuition fee;unless you want to park in the parking garage. We;students;already have to pay enough to attend your college;why do we have to also pay to park on your lots when we already are paying for it?

 I have had some very poor service in regards to a particular person (Roberta Medina;Social Work Field Office) in my academic department as well as other University offices. The financial aid office seems to have inexperienced
 people that work there and either give misinformation or incomplete information in regards to the financial aid process. This can be detrimental to a student's ability to successfully complete each semester. I have experienced a lack
 of follow up and long processing times when it comes to other departments; such as;the bursar's office;registrar;and scholarships. In addition to that;I have had had some excellent instructor's as well as some terrible ones. All in all;I
 feel neutral about my UTA experience.
 I have had the hardest times trying to get in with nursing advisors!
 I have had to run around from one office to another since the employees did not know the answers to the questions.
 I have had to take an internship that requires me to drive 45mins each way due to unavaiability of sites that were close to where I live in the mid-cities. The majority of the options are arlington and fort worth sites        University offices
 can be difficult to deal with. I understand that a chain of command is necessary but I shouldn't get attitude from the front office personel because I have a question that requires involvement of thier superiors.        Transfer credits
 should be calculated into my overall GPA!!!!!! For the tuition I am paying I shouldn't have to calculate that information on my own!! This is necassary for appilcation to any scholarships as well as future programs!!! I am not aware of
 the surrent rules for how to calculate this number and no one seems to be willing to help me!!
 I have had to take two semesters of classes that I didn't need due to the fact that a class was closed. I am not pleased with the fact that the Math courses for the teaching degree have a limited capacity of about 20. It was not fair due
 to the fact that most students are allowed to choose their classes before others and I happened to get a closed class everytime it was my date to pick a course.
 I have had trouble finding an internship and still is having trouble. I was told by staff that since I do not live in Dallas not much can be done to help me get placed. Many people have graduated from my area and have been placed by UT
 Arlington.    There are no online classes in the SW department;except 2 for the summer and 1 in the fall that is a duplicate of the summer. This is making it REALLY REALLY hard for students to complete school that do not live in
 the area and that work. I am really upset about this and feel something should be done to accomodate students that work with their field and regular jobs in regards to online classes. Very disappointing. After talking with other
 students;I not the only one who feels this way.
 I have had unpleasant experiences with some professors who seems to be bothered when I had gone to them for help or assistance;particularily professor Chiessa. If I do not fully understand an assignment or a project I will not be
 able to complete it in an acceptable and timely manner. I feel a professor should take some time to explain more clearily on what needs to get done rather than just saying "figure it out" and then giving a bad grade for an assignment
 that wasn't fully understood. Getting together with friends or classmates to do some workstudies is always good but when all is not sure of what to do;it doesn't help much. As much as I hated to do it I had to drop a class due to lack
 of communication with the professor and a limited time to complete assignments.
 I have have a few very unhelpful teachers.
 I have heard from many transfer students that they did not recieve enough information about UTA upon entering. They have said that a tour/orientation would have been very helpful.                I think there could be more information given
 about internships and a specific place that students can go to for help with internships.
 I have many instances where it has been difficult to meet with Professors after a class or even during their stated office hours.     Dealing with staffing issues-I have walked into offices specifically Student Governance & Organizations
 and their was no one at the desk to help me. I am currently a graduate student and I am looking for internships at the university and the few that are here are filled.
 I have never once gotten the same answer when asking weather or not a class transfers (even when asking about the same class); either from a community college or between universities. The staff seems very incompetant and
 reluctant to commit to any answer.         Faculty members are only concerned with themselves and not getting into any trouble by answering; so they choose not to provide information at all. Faculty members are also shockingly
 unprofessional. example; Jim Williams told me he would change my grade of Incomplete later;but never specified when. In an email he told Dr Yazdani that he told me he'd change the grade the end of the following semester and that I
 "needed to clean out my ears." This was after not showing up to three separate informal appointments Williams and I agreed to in 2009. Another example Nahum Torres;EE lab assistant uses frofanity in class and raises his voice
 while accusing younger students of not listening when they ask a question about which they were never instructed. It's as if he's trying to start a physical altercation with each younger student. The first thing he told the lab class was
 "complaining about me will make things more difficult for you [the students]. I have never seen this kinda of behavior in a community college;and I've attended many. When waiting for advising;my average time has been close to two
 I have not had any assistance in finding an internship;even when I asked faculty/advisors
 I have one instructor that is very difficult and hard to deal with. Dr. Gossett;for Marketing 3318. He is very hard to approach and very abrubt when I do ask questions. My other complaint is there is not enough economics courses
 available during the summer and fall this year to meet my needs for graduation.
 I have seen other universities like UT Dallas pushing and helping find internships and jobs which I haven't experienced yet. Though UT Arlington organizes Job fair and supports finding internships and jobs through Career Services;I
 think UT Arlington effort does not live to the par. I expect and wish more effort and more support on this area from UTA. Thank you.
 I have sent multiple emails to my graduate advisor/personnel (sherri decker) regarding issues with degree plan and registration difficulties that get ignored;and unanswered. I don't know how to resolve the issues I am asking about;or
 I wouldn't have asked the questions. But when I get no response;or no direction to ask another department or person for help with my questions;it leaves me very frustrated and dissatisfied as a paying student.

 I have sent queries to the Help Desk via e-mail;and received a "stock letter".
 I have some teachers that have not adopted the Blackboard application into their curriculum. It is very irritating not knowing what my grade is for the course. I believe all teachers must post the grades of their students for them to
 see online.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 24 of 85                                                                                           The University of Texas at Arlington
 I have such a hard time getting answers from financial aid. Most days I have classes till 5pm and then I can't get a hold of anybody. I have not had any internship opportunities and I would like one. There are several needs that are not
 met. Mostly the availability of classes that pertain to my degree. They are not offered because there isn't enough money. Therefore I don't feel prepared to go out to the real world where others have been trained by universities that
 offer more.
 I have to constantly fight with people in the offices and it took 6 months for me to finally get an answer to a specific question. I get stressed out any time I have to deal with them because I always have to go in person to talk to a
 stupid college student that doesn't know what he or she is doing. They never answer emails and rarely answer the phone. The only administration I've been pleased with is my adviser Linette Tucker. She is the only one that went
 out of her way to get the rest of the UTA staff to do what they needed to do. I also rarely see any internships available for zoology majors.
 I have transferred from not a community college;but an out of state 4 year accredited University and am disappointed about the level of transfer on some of my classes. To me;a four year university is a 4 year university and my classes
 should have been accepted. It is NOT like I transfered from Devry or some other phony school! That has caused me some frustration.             Also;I like to plan for the upcoming semesters and have been told by certain University staff
 that is not acceptable. I spoke with a person about my internship for my senior year;coming in the fall;and was immediately told that I was not allowed to do that and that I should not be talking to anyone about this yet. They were
 quite rude and would not give me the opportunity to discuss my needs. Not all students are 19 and can do what ever;when ever. I work full time and live an hour away;I just wanted to get started on the process early to assure that I
 knew what I needed to advise my work on. I also wanted to discuss a certain interning opportunity and was told that was not appropriate and that I was not following procedure. I have met a person in a professional setting who
 would like me to intern with them and was told that I was not allowed to talk to them about this and that I was to cease all contact with them. I find this to be a bit extreme and am not able to meet these demands.
 I have tried to find information on the website several and was not able to or it was very complicated.
 I have trouble looking in the undergraduate catalog for a list of what classes are being offered;for a particular semester;for all the business school.
 I have trouble navigating the UTA website to find things like registration timelines;holiday schedules;new academic programs;IT resources;and some catalog information.
 I have waited on hold to speak to people at university offices for unreasonable lengths of time;there is lots of information available on the website;but often the one piece of information that I need is either hard to find or unavailable.
 I don't understand why tuition is so expensive;nor why it goes up every year = I also heartily disagree with the flat rate tuition system - perhaps it is useful for undergrads who need to have mom and dad know how much they have to
 pay - but for grad students who are often in the situation where one credit hour is necessary while they are mostly off campus doing their research;why should they have to pay for three credits - really there should be a one credit
 option if the flat rate continues - but really;it should be discontinued for graduate students.
 I have worked with several advisors that were rude and didn't seem very well informed and able to answer questions.
 I hear that advisors aren't knowledgeable in the classes needed by students and particularly what classes will transfer into the university.
 I honestly do no believe that there is enough advisors..and several times it seems the advisors are.not on the same page..the information is not the same across every advisor.Also I think courses that require advising is clearly stated
 on mymav and right now it is not. Also a few.times the advisors are short and rude. Also with the transferring of credits Davis hall takes.for ever and the advisors are not that helpful or clear on that process

 i joined UTA on spring 2011 ;when i tried to apply for the scholarships i was told that there is "$0.00" scholarships available.
 I just feel that professors(faculty) do not really care for students. And that is because most professors are research professors.
 I keep getting inexplicable "holds" on my account (for provisional admission;advising;etc.) when all this should have been cleared up;and when I don't need academic advising (my coursework is all pre-planned and pre-ordained).
 Also;I had a nasty experience registering this semester (late) and then all my classes were canceled when I didn't pay immediately. Lesson learned--but there should have been a warning at registration time.

 I live an hour away. Class is usually held on Fridays. Access to the LRC is closed most of the time because of undergraduate testing..Either another room or printing area needs to be available when testing occurs. I paid for LRC
 services with my tutition and fees. Its unfair to deny graduate students to the LRC for paid fees.
 I live in Waco and do the long distance education;sometimes it is hard to reach my advisor with questions or concerns. It is almost like when MCC and UTA parted ways;we students were left behind. However;I appreciate all my
 professors that have come to Waco to teach.
 I love my teachers and my advisors but I do not love the people who work in Davis Hall. Every semester I always find myself there fixing up someones mistake that affected me negatively.
 I marked dissatisfied because coming from community college;teachers could post grades at different times. I don't like the fact that UTA waits to receive all the grades from every single teacher in order to post them on mymav. As a
 student;our grades are very important to us;and when they aren't available in a timely manner;it leaves us nervous and rather anxious.
 I met ALL of the requirements to be accepted into UTA but UTA did not accept me. I had to get help from many advisors at Mountain View College to speak with advisors at UTA and explain to them why I was over qualified to be
 admitted into this university. That was not pleasant at all for me; it was actually hurtful and discouraging to come to this university.
 I never hear about any opportunities for internships for either chemistry or math. I graduated from UTA with a degree in Chemistry 8 years ago and today I am working on my degree in Math. The only reason I returned to UTA in
 order to pursue a Math degree is due to the fact that my Chemistry degree was no help at all in finding gainful employment since 2003. We live in a world where simply having an education is no guarantee of anything. I cannot help
 but think that if there were opportunities for internships or real world experience;then today I would be spending my Saturday morning with my wife and children instead of getting ready to go up to the UTA library and study
 Abstract Algebra for three hours. Therefore;I believe there should be some transition from the classroom to the workforce other than simply handing us a diploma and saying "Good Luck"!

 I only take evening classes and most offices are closed after 5pm My classes start at 5:30. I had problems taking care of a ticket this semester(my first ticket on campus) because they were never conveniently open for the evening
 students.
 I pay out of state tuition.. it is outragious simply because I am from a different state.
 I received a concussion during an on-the-incident;but the professor I was taking at the time didn't care to make any special considerations due to my dibilitations.
 I received my Associate's degree out of state and have to take many lower level classes that I did not anticipate.
 I received my degree from Texas A&M in College Station and attended Texas A&M in Galveston for my freshman year. My transfer process was very difficult;because the admissions office would block me from registration due to not
 having a transcript from Texas A&M in Galveston. This information is included in the transcript from A&M;fourth paragraph on the back of the transcript. This was a reacurring problem for many semesters. I can understand if this
 was a small school in some other state in the Union. However;I can not be the first person in the history of this University that has came from Texas A&M with some education from Texas A&M in Galveston.

 I received what I believe to be an incorrect grade in a class last semester;and after various attempts to contact the professor;I've yet to receive a response.
 I replied "somewhat dissatisfied" in regards to the costs of attending UTA. Being that my entire program was online;I didn't understand the need for some of the fees applied to my tuition;that are automatically applied for all students
 who register;considering that I rarely come on campus (maybe once or twice a school year).
 I requested a the letter which shows the next semester for my deferment of military service back in my country last year and the office just gave me one; however;this year;I have asked every office twice at lease and they couldn't give
 me one. If they really cannont give me a letter showing the basic information of next semester;why and how did the office just give me one last year?
 I said web-based registration is efficient is somewhat dissatisifing because at my previous university we did NOT have to meet with our advisor before registering for classes unless you were on academic probation. It went class year
 and GPA. Seniors and people with 3.5 and higher opened first for you to sign up for classes...then jr. soph freshamn.
 I sent 2 e-mails to the administrative assistant and director of the programm twice but I didn't get any answer - bad or good.
 I sent in my transcript from TCC but those classes have not been transferred yet
 I still have problems with my Math transfer credits being accurately updated in MyMav. Every semester I get dropped from a course due to not satisfying pre-reqs;but in reality the system is just not updated. So;every semester I have
 to wait on hold for the registrar's office and complain.
 I studied in a public university in another country;for my the definition of public university means that the university has an autonomy... what I mean is that some students after living or finishing studying they owe a lot of money.

 I think as an international student the cost of attending UTA is quite high. Even after I was awarded a RA position I still had to pay in-state tuition. A few of my friends in other Universities didn't have to pay those fees. For them;entire
 fees was waived off along with a generous stipend.          I have not been able to find many Internship opportunities or my major in UTA. The opportunities that do come up either require undergraduate students or citizens.

 I think International Student Orientation can be improved. Students are expected to find buildings on their own like Davis Hall without a tour of our campus. I think that a tour should be put in place and in general a better program.
 Other school orientations should be assessed to get some ideas like Midwestern State University (MSU);they do an excellent job! Also;I think that some curricula could be revised to better prepare me for the work force and make
 me a more competitive job candidate. For example we can be taught Visio in ACCT 3303.
 I think MyMav could be more efficient. I have been denied classes due to glitches. I have not had much luck using the search engine for the web site.
 I think the class sizes are too big for students to get individual attention from Professors;especially in Engineering classes.
 I think the cost is little too high.
 I think the cost of attending is very expensive. Even when taking a course online. We are not utilizing the building facilities or interacting with faculty and staff so I think the cost of an online course should be lower.

 I think the cost of tuition is insane;but it is one of the most reasonable universities in the area. I just hate paying $997 for a course that is supposed to last 80 minutes;two days a week and only last 30-45 minutes at least once a week.
 If I'm only going to get half of the class time;I feel that the price should be cut in half.
 I think the layout for fee payments on maymav can be confusing at times when paying tuition in payments.
 I think the nursing department would benefit from having more staff members.
 i think the tuition rates for international students are not reasonable;and there are very few or almost none scholarships available for international students.
 I think the website needs some tweaking.
 I think there is new staff learning as they went which caused some delay and misunderstanding of processing essential paper work.
 I think tuition is too high
 I think UTA charge a lot of money for parking lots that is always hard to find space available.
 I transfered into another section of the same course a few weeks into the Spring '11 semester. The department advisor helped me with the transfer in a timely manner. My previous professor is being very difficult about this course
 transfer and seems unwilling to cooperate. He has not released my grades for this semester to my current professor.
 I transferred as a core complete student. I do not know if the problem was on the part of UTA or TCC;but I ended up having to go to TCC;obtain a paper copy of my core complete status and submit it in person to UTA. The CJ
 office is considerate and courteous;but lack knowledge about any CJ organizations (LAE;APS;etc). The class sizes themselves do not bother me;but if classes are going to be larger there needs to be larger rooms to accommodate
 them. (One of my classes is so overcrowded we literally trip over each other; the room is so stuffy I have trouble concentrating on the lecture.) I am trying to get into an internship and am having a very hard time doing so.

 I transferred from the Out of States and UTA doesnot fully credited to my previous credit classes though its some what similar.
 I transferred to UTA from Texas Tech to save money on tuition. I'm really not saving that much money by switching. I was surprised at how much is not included in tuition. Texas Tech constantly provides free on-campus events for
 its students. This fosters campus unity and unity. Even the UT Austin campus makes an effort to provide its students with free things to show they appreciate their students commitment to the school they go to. It's a lot easier to put
 in the effort for the university that puts in the effort for you.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 25 of 85                                                                                         The University of Texas at Arlington
 I tried to apply for internship;but it was not easy. This is getting worse esepcially for international student. I think it's better to have more companies in a job fair.
 I tried to get help finding an internship but no one was willing to help me. The advisors are impatient and want you out of their offices as soon as possible.
 I tried to pay my tuition online and it said "processing," but it never went pass that to let me pay. I let it sit like that for hours and i also tried over and over again;so I had to make my way to the business office instead.   I've had a
 couple of registration issues trying to get into my classes which was somewhat frustrating.      I've had to wait at a counceling office from 8 a.m. to 4 p.m. with no food because they didn't inform me of when my turn would be. I could
 have left and got some food;but I didn't them to skip me.
 i understand that UTA needs the tuition and funding to function;but it's still a bit much for me to afford.
 I understand the tight schedule of the Faculty members. More Teaching Assistants should be provided for 5 days a week with more time schedule.
 I waited for an hour for a student conduct meeting but it never happened. It turned out tht i was sent to the wrong place. I did however stop by at first by the correct location and was told i was at the wrong location. The meeting
 was never rescheduled and i had to suffer the consequenses without my side of the story.




 I wanted to answer dissatisfied to the Offices in RELATED academic departments assist students in a helpful;understanding;considerate manner due to the poor attitude and lack of helpfulness from the people in the Physics office.
 However;that question was not listed. I would like to say that the people in the Biology and Chemistry offices were very very helpful and had great attitudes.         For the Web-based registration. I need to take Biol 1441 and 1442 over
 the summer sessions I and II respectively. I also need to register for another Biol class in the Fall. Each of the classes I take are a prerequisite for the next so it will not allow me to register. However;if i do not register now the classes
 may fill up greatly delaying my graduation. If a person is registered for the prerequisite in another session then there should be a way to take the next class whether or not the class has started or not as long as it is not in the same
 semester. I have written my advisor to see if there is any way around this and am awaiting a reply.       For Useful information being available on the UT Arlington website. For the most part the website is full of information. Navigation
 isn't always the easiest but that isn't what the question asks so my reason for the dissatisfaction is the fact that some of the greatest resources the university provides such as Clinics do not have hours posted on UTA website. That is
 I was a transfer from Tarrant County College;and had consistent problems every semester for two years registering because of prerequisites not being met. The cause was that my transcripts;which were submitted every semester
 even if nothing had changed;had not been entered by the Registrar's office. It took my advisor personally entering them to solve the problem.
 I was a transfer graduate student enrolled in last summer and I had lots of difficulties dealing with my registration back then. My immigrant status information had to be sent by my former graduate school 3 times to UTA Office of
 Graduate Study. And the phone of UTA Office of Graduate Study was always busy and the attitude of office staff was unbearable and they're not helpful at all. I had to print out those immigrant information;which I am not supposed to
 see and took them to UTA Office of Graduate Study physically so that I could register after a long distance travelling. I am not even finished. The staff of UTA Office of Graduate Studies lost my transcript when I was trying to register.
 I was put on held due to their mistake until I provided them another copy.        My scholarship and credit transfer were even worse situation happened last summer. I don't want to elaborate it here.            These things are supposed to
 be very easy for professional such as university office staff. I don't know why the university is making all of them complicated. Is it because the bureaucracy is way too much deep in this university?

 I was a transfer student from Massachusetts and the Registrar's office was extremely frustrated;always busy;and the staff members there treated me like I was stupid when I was asking questions. This school is very unaccomadating to
 transfer students not from around here: I had to fly down here just to meet with my advisory to register for classes. I think it is ridiculous I had to spend almost $500 just to have a 10 minute meeting with her that I could have had
 over the phone.      The web-based tuition payment is very frustrating because it is impossible to figure out what I will owe for the following semester until 5 days before the semester starts when financial aid hits.

 I was a transfer student;and i had to send my transcrpit 3 times;and it still didnt go through so i had to personally bring my tramscript to the office;barely making it to apply for classes;very stressful and inconvienant

 I was displeased to find last week that I had a past due balance of a ticket I received that was subsequently dismissed. Unfortunately;upon my discovery that it was past due rather than pending;I paid the balance with a credit card since
 I did not have the funds at the time to pay for it. A couple days after I paid the past due balance;I received an email informing me that the ticket was dismissed and I would receive a credit on my account. Now I will have to pay a
 finance charge on my credit card for what resulted in a $50 credit to my UTA account.
 I was given the incorrect grade and because of this I was delayed from taking another class needed to apply to the nursing program. When I contacted my advisor;she helped but it wasn't quick. I had to go through many departments
 to get it fixed which took over a month to complete. I received a W had to pay for the class I would no longer be taking;and never received an apology.
 I was having trouble in my Social Stats class;and when I address the professor about help;or my concerns about the failing the class;she was very inconsiderate. She was not helpful or understanding. I would never take another class
 under her. I dropped the course
 I was informed that once I start my masters there exists scholarships for students and assistantshipswho perform well but am now in my last semester and have not received any of these.
 I was insulted by an advisor (Mrs. Jamail?) in the Nursing department while simply inquiring about the career field. She provided little information and rushed the process. I have since learned that the information was not even
 thorough/accurate. Needless to say;I received a very cold welcome to UTA from the Nursing Department and have since changed my major.
 I was mistaken for a former student from 15 years ago and was informed that I could not enroll until I paid their unpaid balance. It took a few phone calls to admissions and a visit to the bursar to remedy the situation. By the time I
 was able to enroll;the classes I wanted were full . I was under the impression that the true problem was an overworked skeleton staff. They were curtious and helpful;but were buried in workload.

 I was not satisfied because the secretaries lost my transcript three times. Also;even though I am not an illegal alien;one day I was asking for any scholarships available and one scholarship staff member asked me in front of five
 people;are you an undocumented student? I felt embarrased and somehow mistreated because I come to UTA to get a major not for someone to be yelling across the room whether I am undocumented or not. Some teachers last
 weeks in posting grades;others are on vacation.

 I was not satisfied with an Economic professor at UTA that I emailed about my grades in Spring 2009 which was a month and half before the semester ended but I asked him could I do any form of extra credit to receive "D" instead
 of a "F" and it took this professor two weeks to respond back which when he did respond back it was very rude. He wrote "hahaha" for half of the page and told me whatever grade I receive was my own fault and there was nothing
 he could do to help me and he did not lead me in a direction to get help. He just told me not to ask him anymore questions about my grade. I thought this was very rude especially since it was my first year at UTA or any kind of
 school since 2004. I was not going to attend UTA the following semester due to this and I wanted to report what this professor did but I know that nothing would happen to him.

 I was overcharged this semester. The major I came here for that I was told exsisted;does not. etc.
 I was supprise when i realize i would not be getting the mavs promise scholarship. Now I have to work and go to school to be able to pay for my enrollment.
 I was very dissatisfied with my experience with my advisor. This is my first semester (spring 2011) at UTA. I did not know i needed to see an advisor before registering. The online system let me register for all but one class before I
 saw an advisor. When I went to the business office;I saw student development specialist Erica Grider. She was very rude and not at all helpful. As I recall the first words out of her mouth where;“Why are you already registered?” As if
 I had intentionally done something wrong. Prior to this experience I was so excited about staring the semester at UTA. If it weren’t for the convenience of the location;and reasonable tuition price;I would have left UTA as a result of
 my meeting with Ms. Grider.
 I went into the accounting department and one of the office staff seemed put out;like I was an inconvenience.
 I went to the adviser of Finance to see if he/she could help me with some doubts I had about the major. The staff told me that they could not help me see my plan because I was currently under a Spanish Major. I found that very
 disrespectful and I did not understand why you cannot help someone answer their questions and help me in and adequate manner. It was very rude and unprofessional.
 I went to university office once at UC and i didn't like how they answered my quesstion like I have no reason to ask..kinda felt ignoring me so i never go there to ask anymore. Our tuition is getting expensive each year because you
 guys are putting all of our money into building useless buildings.
 I wish there were more on line course options for courses that would be considered core such as literature and economics. The on time graduation rate is low and I feel that if students could take their core courses online it would
 free up more time to focus on the courses that are relevant to their degree plan.
 I work 8 to 5. So getting to university offices always been difficult for me. They should stay open late some days of the week.
 I work during the day and have to leave early to get to any UTA office before they close.
 I work during the day and I am forced to conduct academic functions either during lunch or by taking a vacation day at work. The office staff has been neither overly friendly;nor overly rude.
 i work full time and i have had teachers that do not understand that and penalize the student for being late because of traffic from work also office hours are not helpful for someone that works
 I work full-time;and I wish that both the academic offices and the university offices were open until about 7 at least one day per week-I feel it would really benefit other students as well. Also;the tuition is very high;although I know a
 lot of that has to do with state funding. Any way to lower tuition;or even to keep it from rising;would be greatly appreciated.
 I work regular business hours;so do you. That doesn't help me AT ALL. I was forced to drop half of my classes this semster because your website did not say the classes were at a different campus. After multiple emails and phone
 calls I got no recourse or apology and the website still fails to announce Trinity River as the location of those classes. Absoulte bullshit.    Inquiry responses take about a week but always come.       My personal experience with the
 COBA career services was laughable at best;thrice. It might as well just be a sign with the hireamaverick website on it. You'd save administrative costs and the benefit to students wouldn't be affected.

 I work until 5 and most offices are open until 5.
 I work until 5pm so most offices are closed
 I would like course grades to be available as soon as possible.    Sometimes I have difficulty accessing/finding the information that is available.



 I would like to see an online report for grades. As it is now;most of my teachers for the past three semesters have not posted grades online so I have not known my grades until they it is almost too late to ask if there is anything I
 can do about it;or even know that I need to change something in my methods of studying.          Some students;even if they are in their second year or second semester at UTA still have trouble being accustomed to the curriculum that
 makes up a university level course. Depending on the subject;the expectations can change and there are some professors who treat their classes as all being experienced and knowing what to do.

 I would prefer an online availability and running total so to speak of my course grades. Much like what is done at TCC.
 I would rather have my grades emailed to me;because if i need to drop a class i would like to know as soon as possible;and it is stupid that yall do not let the prof. do it. I also wish that the offices were open longer.

 I would really appreciate a more diverse Career Services Office. Hardly any comapanies come for my major.
 I would really like for all of my courses to use blackboard or some other type of system so that I can moniter my grades. Right now only two of my courses use them;and I like to see my grades and what I need to recieve the grade I
 want. Also at the end of the semester;I would like the grades to posted a little quicker.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 26 of 85                                                                                         The University of Texas at Arlington
 I;like other part time or even full time students;work a part time or even a full time job and in order to be on top of all my school errands;office hours could be a little more adjustable in order to fit or finish all my school or financial
 tasks. Even an operator online would be nice on late hours for those last minute urgent questions would be nice. Sometimes the staff members have lack of motivation;which often times brings me down;attitude is contagious.

 I'm a graduate student and TA. Professor hate teaching graduate classes with tons of students;and TAing a class with 80+ students sucks.
 I'm a graduate student at the Social Work School and my classes size averages 30 students per class. It's a little too noisy and it doesn't leave room for questions/answers and the interection that you would expect at a graduate level.

 I'm a GTA and sometimes I'd like to make copies for my class after 5pm but the office is already closed and I don't get a copy room key. I had issues at the beginning of the semester when I first started;becasue they wanted me to pay
 my tuition and refund it all;and I couldn't figure out how to make an installment. I think the undergraduate classes are ridiculously large. Graduate classes are fine;though.
 I'm a master's student and work full-time;most of the offices are only open during the day and I cannot commute from Dallas to Arlington during my work hours.
 I'm a transfer student and originally applied to the MPA program;and then I applied as an Undergrad. I took a day off work to meet with an Accounting Advisor to have a web restriction removed so I could sign up for classes and
 discuss what classes I still needed to take. The Advisor removed the webof requesting a grade exclusion not have any record of my transcripts. I months only tomy transcripts denied;and they gave me no reason behind Iit. told that
 I'm basing my answer of somewhat dissatisfied" on my recent experience block. Unfortunately;they did from the Office of Admissions. It took explained that tell me it was had been received by the Graduate Office; was

 I'm in math major;and my department somehow has only 2 advisors,therefore make their work is extremely difficult. Also;they don't have schedule for whole week;only couple days a week. Besides;some classes in UTA are so huge
 which made me difficult to listen to the professor
 I'm paying way too much money for the quality of classes I've received but unfortunately UTA is the closest University with my major.
 I've been misinformed at university offices and it's very frustrating.
 I've found that interactions with UTA staff in regards to scholarships has been relatively frustrating. A particularly curt interaction was with an office woman at the Honors College building; She treated my mother very rudely over the
 telephone;and dealt with my in-person submission very abruptly and flippantly.       The only other major issue I've had trouble with is the UTA website. Though it contains useful information;I find it very difficult to navigate;especially
 for keyword searches. Typically;I cannot find the information I seek;and in turn use the search bar;which leads to completely irrelevant information.
 I've had some teachers you can email or attempt to call;and never get a reply and when you try to mention in class they say just email me. When it comes to the parking office and the bursar's offices they just haven't been very nice
 or helpful. As for the web based registration signing up for classes is good but i don't understand the degree plans it is a little cryptic.
 I've only been dissatisfied with the service I received with Financial aid Office and with job applications. I think there needs to be a little more assistance with finding the best scholarships and aid and also that students shouldn't work
 as Financial advisers.
 Iam an arts major and it takes one to two weeks (or longer) to get an appointment to see and advisor. I can go to the English department and walk right in or Maybe wait until someone comes back from lunch. That is it! Quick and
 efficient. This semester;of the 4 courses I took;only one course posted grades on line. Costs seem to always go up. Not happy with that. Fees such as parking and photo copy are too high.
 If adequate internships exist for my major;I have not been notified of them.
 If I have a question or need after 5:00 or on the weekend;I am usually out of luck. Office staff members were frequently rude or short with me at the beginning of the semester. I recognize that they have to answer a lot of stupid
 questions toward the beginning;but the difficult demeanor made a confusing and stressful first week at the university even more so.
 If the cost of attending UT Arlington keeps fluctuating;in the short run problems would not be seen but it is affecting parents. This is because parents can not keep good records of their annual spending on their children and if the
 person has younger siblings it would cause the standard of education given to each child to differ.
 immediate feedback epecially considering your final grade should be given without question. many profs are stingy about not providing grades until they are available on myMav. This is is way too long to have to wait for your final
 grade and poses a problem with tuition reimbursement. Class sizes at the cohort program are ridiculously too large. packing students in the classrooms of this size is a diservice to the students. It only highlights the greed of the
 school because it is obvious the school is making a ton of money by packing the students in these classrooms by the # of cohort programs opening up. The myMav system needs an overhaul. It is hard to retrieve grades and find
 tuition information although registering for classes is smooth.
 Important information such as university academic calender are hard to find and often out of date near the beginning of a new semester.
 In Fall 2010;I paid my tuition and fees;and was then kicked out multiple times from the classes I had registered for. It was thanks to the Nursing Assistant Dean;NOT the Financial Department;that I got everything cleared so I would
 not lose my spot. I do not believe that attending here is at a reasonable cost because I have spent the past two semesters teaching myself;rather than learning from my instructors. I could simply purchase my books on Amazon and
 take charge of my own education (like I feel as if I'm doing now);for a whole lot cheaper. In my major;I have not seen;nor heard about any opportunities for future employment.
 In less than 10 years the tuition has jump from $1500 for 4 four classes to over $4000 for three classes. That is a 266% jump. How satisfied do you think I am? The current president spent 4 million dollars on a "A" that could have
 been done by the art department as a senior design project for a 10th of the cost only to turn around and redesign it 2 years later. How satisfied do you think I am?        My Mav registration for classes needs be updated and redesigned.
 I reminds me of Win95 platform and sometimes takes forever to upload. How satisfied do you think I am?           We have internships available?    I have been left with the impression that UT Arlington is only committed to my needs
 when it involves my money. For instance;we are charged with cost for printing services;but the exact cost is never displayed in the tuition information. Now the printing system is going to a "pay as you go" system and I wonder if
 there will be a reduction in my tuition for printing services. I highly doubt it. How satisfied do you think I am?   I was involved in a $250,000 research project only to find out that I would only have $12,000 to spend on the project
 mainly due to the University taking $125,000. How satisfied do you think I am? After I leave this place I will never participate or have any relation with UTA.... Only then will I be satisfied.
 In majors that are relatively large;there isn't much personal connection and many times I feel like I should rush so that the next person can be assisted in a timely manner. It seems as if the ratio of students doesn't match up with the
 staff available to help.
 In many courses I have to learn the material almost completely on my own. In such courses;it's as if the teachers are there just to administer tests.
 In many of my courses the class sizes have increased significantly;making getting assistance from the professor near impossible. With tuition and enrollment up;class sizes should not change;unless the university is taking all the extra
 money and spending it elsewhere. Some of that money should be to have more class offerings and thereby lower the class loads.
 In my experience;getting hold of someone in one of the University offices takes forever. I have waited on hold;at times;for 20 minutes! If I go in to the office;I have waited 30+ minutes... I feel like this isn't acceptable because most of
 the time I try to go over between classes if I have a long break but I have had to leave the office a few times;without being seen;so that I won't be late to class.
 In my experience;most of the faculty/staff are more concerned with "achieving tier 1 status" than of the students actual needs.
 In my opinion;UTA needs to work on its industry network specially for Business School. I have hardly seen MBA program hosting an exclusive interaction session with major companies in DFW area. Or holding sessions for business
 students on communication skills etc specially designed for MBA folks. The one's hosted by graduate school are too generic and are mostly undergrad level.
 In my transfer from the community college level;I missed out on important opportunities in financial aid because of paperwork having to be verified or reverified;I am still unsure. Some of this paperwork got lost in the shuffle and I
 think that the University could have done a better job of making sure that I needed this verification for my financial aid. I was only notified via the U.S. Postal Service and the way things are evoling in our society UTA might want to
 consider using MyMav in conjunction with the U.S. Postal Service to ensure that furture transfer students are able to have full access to all levels of financial aid. As far as my story is concerned;student loans were able to cover what
 aid I was unable to have access to.      I am an accounting student. As an accounting student the period of time where interships become available begins during the first portion of the second semester. This is the busy time of the year
 for accountants and the time spent in these internships is extremely valuable due to the experience acquired. Sicne internships are available to accounting students during this period of time;accounting students need to make a
 choice;drop down to less than 1/2 of enrollment (3 credits) which will cause two events to happen. First is the loss of finacial aid for the semester. Second is to trigger the clock to start for the repayment of student loans since the
 In order to meet with the advisor who specializes in my academic major I have had to wait up to three weeks for an appointment. Only 1 of my 4 professors for 5 classes uses Blackboard to post grades and other information
 throughout the semester. I still don't know the grades on any of my assignments in one class except that I am making an A overall.
 In question #7;"Office staff members in my academic department assist students in a helpful;understanding;considerate manner," i find this to be very untrue in the Interdisciplinary Studies program. My advisor;Fleur Wiorkowski;had
 me plan out all my classes with out first meeting with her and would not see me before i did that. I had many questions on what to take;if summer classes were necessary and if so which ones;as well as many other classes. When i did
 finally meet with her;she simply wrote down everything i had written down and basically said well talk later about your questions when we meet for fall registration...well its almost April and i haven't herd from any one in my advising
 department about registration. Of course;maybe they would seem more organized if they had another advisor working with them.              In question "Inquiries to University offices have been answered quickly;clearly and accurately," :
 UTA was extremely unorganized when first applying here. First;i applied and within a few months i received an email saying congratulations on being excepted...well because it didn't give me any id# or any # at all i could not sign up
 for spring classes;so i called the office of admissions asking for my ID#. I was transferred around and around to different people as if they were just trying to put my problem on some one else (probably because they didn't know what
 In regards to class sizes are appropriate;I feel that the class sizes seem to gradually be increasing to accommodate more students;whereas when I first started the classes were more moderate in their sizes;so there was more of an
 intimate feel for the classes. This allowed me to get to know my professors a bit better and there was more of a relationship between the professor and students within the classes. However;now that they are larger;there is little to
 no relationship with the professors due to the large classes sizes. In addition;professors seem overworked compared to the class sizes and the number of classes that they teach;thus not allowing them the time to get to know their
 students.    In regards to the cost of attending UT Arlington;I feel that the cost continues to go up. I realize things cost more now and due to the state budget there are bound to be some financial issues. But before this whole
 economic crisis happened tuition was going up;and based on what projects the university was funding;these in no way benefit me. For example;the cost of The Green at College Park. Who has time to sit in a park? (Which by the
 way;it does not look very green). That money would have been better spent building a parking garage for student parking or creating a 24 hour computer lab that was like the one in Ransom Hall that was replaced with some new
 In science department they have several interneshps but not many it will be helpfull if they will let student know about more opportunities
 In the Chemistry department I took a class that is a required course for my degree plan in Fall 2010. I could not take another professor. Unfortunately;this professor was "on loan" to use from UNT. She was very unprofessional in
 her manner with the students. Her teaching strategies were terrible. I dropped the class after the census date;because I was unfamiliar with the policies regarding reimbursement and so I received no reimbursement for a class I did
 not feel I could take due to her bullying and disrespectful attitude. She was fine the first few days of class;but became progressively bitter and impatient with students. During lecture any questions that students asked she would
 answer with a rude flippant reply and a short rant in an angry tone about how ignorant the students in our class were that we did not understand what she was teaching and did not know the material ahead of time and how even our
 questions were a waste of her time. She would tout her accomplishments in her field quite often to compare to our feeble attempts to do Chemistry work. By the third week students had learned not to ask questions;because she
 would either rebuff you in your seat or call you to the board;let you work out half the question;then send you to your seat with a huff because you were not doing it right and lambaste you for not doing it correctly. Then of course
 In the Education Department there are not enough counselors to take care of the students that are enrolled. This makes it difficult to register for classes because of a delay in responses to clearance paperwork. The staff that is
 currently in the Department is very knowledgable and courteous. Tuition costs are way to expensive. If I did not have financial assistance I would not be able to attend UTA.
 in the MS sustainability courses we finish a class but cannot have our grades unless we call somewhere and request them;then not by email only by phone. why the big secret?
 In the past I have had difficulty identifying the correct person to discuss problems with;as internet sites have been too focused on directing people to automatic or internet-based resources. Once reaching an individual;they were
 often the wrong individual and while tried to be helpful in finding the correct resources;it often took large amounts of time on hold and a number of incorrect answers.
 In the past years there's been difficulty register for which been too small
 In the process of transferring here;I kept running into typical speed bumps that I would expect to deal with when negotiating with any bureaucracy. Lack of communication between departments;lack of full communication with me
 about requirements;and so on. Getting admitted was not difficult. Completing all the paperwork requirements and "crossing 't's and dotting 'i's" was cumbersome to a degree. For example;when requiring that I must get vaccinated
 for meningitis in order to live in the dorm;there should be superior communication between the health center;whom I sent proof of my vaccination to and who didn't tell me that I needed to sign a release form saying they could go
 ahead and tell the housing office that I got it done;the housing office who kept bugging me about the vaccination;and me;the person who was having to wade through all the BS between everyone to make sure I wasn't going to risk my
 contract over any of it.    As for inquiries to University offices;on multiple occasions I've had to either call or speak in person with someone at the housing office on a second attempt to get answers to my questions because the reply I
 received in email had missed my question almost entirely.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 27 of 85                                                                                         The University of Texas at Arlington
 Individual exam grades within the semester take extensively long to be graded;including scantron tests. In some situations this semester;it took over a week and a half to receive my score.            The web-based registration has been
 efficient up until this past month;where I was fully registered for 14 hours and then signed on to mymav one day only to find that all of the times of my courses had been changed without any notification. Very frustrating;especially
 since i won't be around all summer to babysit the website.
 Information about transferring and a degree plan was not explained very well. Ending up with tons of extra credit. Advisers are not available at night. Internet class has SI session that is not available.
 Information is available on the website;but a royal pain to find sometimes. It sometimes feels like an enigma inside of an enigma. The first page is always something about the university - good PR no doubt - but I'm more concerned
 with where I can find administrative services online than a research breakthrough tbh. Even finding the times and locations for campus restraunts was a pain at first. I know where most of it is now;but took a while and was frustrating.
 It felt like the site was designed by someone who knew where everything was rather than someone who thought to assist a first-timer find the goods. The search engine tends to bring up links to dated or irrelevant information.

 Information on website is scattered and not organized well especially for MBA programs.
 Information regarding graduate programs is not easy to find online. I am looking to continue my education with UTA in the bussiness department and I can't find information regarding prerequisites. I also can not find exactly where to
 have letters of recommendation sent.
 Inquires-An email from academic dept. staff notified me of paperwork that was needed. When I answered the email stating I had turned in the paperwork to please let me know if she was able to locate the paperwork. I never heard
 back either way.     Office times- My job is from apprx 8:15am to 4:15pm;Monday throught Friday. It is difficult to get to most of your offices & get to work on time or leave early from work when business needs to be taken care of.

 Inquiries to my academic deparment have been answered quickly;clearly and accurately. Theres's been times when I call or talk to my advisor and I ask questions and I get an answer but when I leave the office I am still confused as to
 what the answer really was. It would help tremendously to make things more clear to students. They may know exactly what they are talking about but we have no idea;they are not our procedures to know and they need to be
 made clear. Office staff members in my academic department assist students in a helpful;understanding;considerate manner. The receptionists look like they'd rather be anywhere else but the office every single time I have shown
 up to schedule an appointment or ask a simple question. They seem annoyed and it almost makes me feel like I'm wasting their time. University office staff assist students in a helpful;understanding;considerate manner. // Inquiries to
 University offices have been answered quickly;clearly and accurately. I had a very important question at one point;and I was sent to 3 or 4 different offices without getting an answer. I finally ended up in one last office;and I was super
 frustrated at the lack of help I had received in the past hours. Everyone made me feel like an idiot;like I didn't matter much. The last person I talked to finally cleared everything up. She was a wonderful person;but by that point the
 Inquiries to my academic department have been answered quickly;clearly and accurately: This dissatisfaction has to deal more with my academic advisor. I try to find answers to my questions before asking her;but she is never clear
 and leaves out details many times! She is also VERY rude!         Office staff members in my academic department assist students in a helpful;understanding;considerate manner: This is the third semester for me at UT Arlington. I have
 experienced more times with math professors being rude or getting very upset when I ask for help. Not all have been that way;but most have!               The cost of attending UT Arlington is reasonable: UT Arlington is the third university I
 have attended. By far;it has been the most expensive! Every little thing costs a lot of money here. This is the first time I have ever had to pay more than $10 for a parking sticker! Even with budget cuts;UT Arlington went up on tuition
 costs!   UT Arlington demonstrates a commitment to meet my needs: I do not believe "needs" of students are a high priority. To me;UT Arlington is just money hungry.

 Inquiries to my academic department have not been answered quickly via e-mail. It's become rather inconvenient for me to visit with my academic advisor and she hasn't responded to my e-mail. It's been 2 weeks. I will attempt
 again.   Useful information is hard to locate on the UT Arlington web site. The website is not user friendly and UT staff can attest to that.         I think the cost of attending UT Arlington is fairly high considering TCC is down the
 street;but I think pay raises are over rated as it the cost of living. My ideology is that people quit being greedy and learn to thrive off what they're given and don't ask for more unless they do more (ie. You get paid for the job(s) you
 do.) However;this has to be a cooperation between employee and employer;where the employer won't just keep ADDING jobs and stating that it's part of the job description. Which brings to mind;there is WAY too much work
 load on the students and the teachers/staff! What's the deal?!? You might be able to cut down on costs if you have your teachers cut the work load they're demanding!

 Inquiries to registrar were never answered by e-mail and the hold time on the phone was FAR too long.
 Internship opportunities are less. Being international student;we need International Office Department to guide us well and may be have more staff to assist us fast;as we see delay from them.              The cost can be reduced.

 Internship opportunities are not too great. UTA does not have a very good alumina and also good contacts with companies.
 Internship opportunities are very less available for International students;more companies should be encouraged who can consider International students too. Also;some classes have way more students and it makes it difficult for
 teacher-student interaction
 Internship opportunity for International student are very scarce and in fact on-campus job are also limited. I wish there would have been separate mentor or office working on International student career.
 Internships are hard to come by. This;I understand;is a product of the current econmic times.
 internships are mostly available for US citizens only;but not for the international students.
 internships are really heard to find especially for international students.
 INTS needs more advisors. I have not been able to see an advisor who had the time to talk with me about my degree plan and graduation options because they are too busy with all of the students waiting for appointments.

 Is there a transferring student orientation opposed to a "freshman" orientation? That would have been helpful for me and other students I've spoke to. I just learned this semester (I've been at UTA for two years now) that my
 mymav card has $100 in printing on it. Had no idea!
 It appears to be harder to get accurate information ina timely manner from the Bursar's office. There are a lot of people to communicate to but very few have the right information to help us and those people are harder to access.
 It would be much easier if the university helps us find clinical placement sites for each course but it appears that currently our academic department is not staffed adequately to help us. If the staff is unable to assist it would be atelast
 helpful if the faculty informed us one semester before or atleast 2 months before the start of the semester to find our own preceptor so we are not wasting our study time looking for a preceptor when we could have done it over
 the break in amore relaxed way;and found a better site for practice. Faculty should also be able to atleast provide us with suggestions on how to find a good preceptor;and how to research. Grade posting on the current site is too
 delayed. Our first exam was over first week of Feb and we are yet to recieve our grades. It appears to be harder to navigate the current site with forms and syllabi hidden

 It can be very hard to concentrate in extremely large classes as the noise level rises exponential.
 It depends on the availability of the stem fellowship;which comes at late. Hence i had been dropped from enrolled class quite a few times. So staffs should be more active in getting official documents signed by the responsible people.
 Otherwise;everything is just fine!
 It had to do with the "Records" department. It took them an unreasonable amount of time to fix something on my records. I gave them all the information they asked for;for a reconsideration and it didn't help. My paperwork was
 always getting "lost." In fact;it wasn't until someone in my department called "Records" and straightened it up. I was very displeased.
 It has been difficult to schedule meetings and to actually meet with faculty members due to working full time and being a student full time. I do not know how to improve that. It is unfair to ask faculty members to extend their
 hours;or what have you;just as it is unfair to ask me to rearrange my work hours;as that is how I pay for school;in part. My biggest issue has been with financial;because I cannot pay for school on my own; I rely heavily on FAFSA for
 grants and loans. In the past year or so;my age has become an issue and in turn has made receiving financial aid very difficult. I tried to sort it out with FAFSA;but they were unhelpful and turned out to be the absolute worst
 experience of my life. So;I turned to UTA. It was already a step above FAFSA; however;I still was not getting much help. I was on the verge of dropping out;that is how difficult;stressful;and frustrating it was dealing with the financial
 aspect of college;until I talked to Jason Young. He was unbelievably kind;helpful;understanding and;more importantly;diligent in seeing everything through until it was officially finalized. I cannot thank him enough for the time and effort
 he put in to helping me. I wish everyone was more like him.
 It has not been easy to register for courses online. I have a difficult time in printing a copy of my bill per semester. The system does not have a "print view" nor a Print button to do this.         The grades should be posted by the last
 day of finals. Takes too long to get them posted.        The bursars office does not respond promptly and financial aid needs more assistance with staffing.       The graduate tuition is too much for a state university and makes it very
 difficult for me. I have had weak signals in the Pickard building in using your wireless or WIFI system with my laptop. It needs a stronger signal.
 It is a bit irritating not being able to call my professor during their office hours. Most of the time I go to work straight out of class or have classes back to back. This makes it difficult for me to see them during their office hours which
 are either before or after class. I do like that they are available through e-mail;however;a reply is not always as fast as one may want. Professors have so many students and so much going on that one e-mail from me is probably at the
 bottom of the list.
 It is a little unnerving that I feel oblivious to how I'm doing in my classes. As for the Uta website;it is one of the worse I've seen. Very few important announcements are on the home page as well as an outdated search listing. Trying
 to find out tuition or drop deadlines is frustrating when the top searches are of 2009 calendars and not 2010-2011. And internships with the exception of one of my professors updating us is nonexistant.

 It is always a struggle to contact the Admissions Office. Sometimes takes up to 20 minutes to talk to someone when calling by telephone.
 It is frustrating that I can not meet with and advisor specific to my major and instead have to meet with a freshman advisor. When I registered for my classes the first semester the freshman advisor told me I could only take one
 science course. Now I am behind in my chemistry classes and may not have all of the essential classes done by the time I take my MCAT. Also;whenever I ask about classes the advisors always tell me its okay to finish in five years. My
 degree plan is a four year plan and it would be terrible to waste a year of tuition payments on one or two classes when I should have finished in four years.
 It is hard to get a live person to answer specific question.
 It is hard to get concrete answers about certain things; tutoring and help sessions are not scheduled that often at convient times for people who are full time students and working over 20 hours weekly; some faculty members are
 not readily available that often
 It is hard to recieve communication by telephone there is always a recording directing you to the UTA website. The cost of tution is really increasing with limited amounts for finicial aide.
 It is my opinion that the staff of my academic department are often overwhelmed and unable to preform their duties. As a result they consistently treat the students with hostility and indifference. I always dread the beginning of every
 semester because it means going to an office that doesn't like me and doesn't care what I need.
 It is sometimes difficult to get a consistent answer. Everyone seems to tell me different things in various offices on campus and there is plenty of passing the buck around that leads to a lot of wasted time on my part. Some of the staff
 is respectful while others treat you like an insignificant number being churned thought their office and through the university. Online classes are good in theory but are often very lacking in ability to communicate with professor and
 It is very apparant that the regurgitating information or about copy and paste skills than any really learning. Depending on the these Professors put sizes are entirely too large sector as they do in teaching they would be fired.
 the classes are more about administration does not care testing teaching their students. I am an engineering major and if some ofclass;some of the classas much effort in the privateand even the professors say they have lowered the
 They come to class and try to lecture;"From the hip";and fail miserably. They may bring a lot of revenue into the University for research;but as a teacher they should leave it to the ones that can actually teach.

 It is very hard for students who are not declared in a major to recieve information regarding internships. The ones that are avaliable are usually only offered to those who are juniors and seniors. Some of the lectures are entirely too
 big and too cramped. UH 108 lectures are oversized so on test days;there is almost nowhere to sit nor any room to take your exam because of the size of the chairs and little desks. The cost of tuition is on the rise;and that is never
 a good thing especially when legislatives are trying to cut back on financial aid to students;it's going to be harder for me to attend and finish classes if I can't afford it.
 It just seems like I have to keep going back to my community college to get more stuff for UTA's records.
 It never seems to work;especially for academic holds.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                         Page 28 of 85                                                                                       The University of Texas at Arlington
 It seems as if some majors are overlooked in lieu of majors that will get more students to attend the university. As a social work major it seems that our building is an eyesore and just ignored to make new buildings instead of fixing
 what already exists. We are the ugly step-child on campus and not only is parking an atrocity;but they have built an entirely new building for engineering;and where will they park? At the school of social work where parking is already
 seriously limited. When will the university realize that lack of parking at a building that is in serious need of repair is more important than a special events center and new buildings when the older ones are falling apart? It is
 ridiculous;and I am ashamed of the univerisities priorities.
 It seems as if transcripts being sent off takes a while.
 It seems like every time I call inquiring a question for either the tech lab in the library or the bursar office I feel as though I am bothering them. I have never talked to anyone that was over the top nice or glad to help. Especially the
 Tech lab;I have never felt satisfied after talking to them. I can never understand them very clearly and it seems to take a very long to answer/solve my questions.
 It seems like I get rushed because my advisor normally doesn't answer all the questions that I want answered because she claims that she has so many students to advise and so I really don't get anything from her other than getting
 rushed; Please fix this problem.
 It seems like the department of social work is always falling behind pace. All the other departments have ample parking;access to sufficient computers nearby;and updated IT equipment. Our building is the oldest most ragged looking
 one! I wish the cost was reasonable but in reality I've been paying about $3000.00 per semester only for 2 classes. Books are always extremely expensive and sometimes we don't even use all of them. Articles online are not always
 what we need to satisfy course requirements. Peer reviewed articles are limited. I wish there were more internship options.
 It seems that the graduate class size within the School of Urban and Public Affairs has increased. There are too many students in graduate siminar classes. It is also difficult to get the courses I need;so more classes need to be added
 within SUPA.
 It seems that UTA lags behind other universities in getting grades posted in a timely manner. Both of my daughters were also in college during my time at UTA. They were at two different colleges;but both of them received their
 grades at not take of the semester several days from a exam. One of them actually gotam learning new concepts in class if I don't know thehave problems applying concepts that I should have mastered;to build upon them.
 It should the end two weeks to receive grade before I did. How can I ensure that I her grades an entire week earlier than I did and if I semesters had ended at the same time. This is an area that could improve.

 It takes a very long time compared to other schools to get grades at the end of a semester. If other schools can do it in half the time;I have a hard time understanding why it takes UTA so long to make them available to students.

 It takes way to long to post grades to mymav after a semester ends... this is a major problem!
 It took a while for me to gain a simple answer with regards to my registration this past semester. Emails to my advisor and calls to the Urban Affairs department yielded no results. I ended up having to register for that one class on
 the day school started and of course ended up paying $50 registration fee after I have tried the most to do my registrations on time.
 It took over a month for a wrong grade from last semester to be fixed. Although I put in the request within a week after grades came out;classes had started this semester before I was able to actually register for several of my
 classes.
 It took while for to get my credit transfer from other college. Finance department gave me hard time to register for my Fina3313 class. I had everything on paper and I knew timing of class and days and professor name. But she didn't
 look on my mav to get 5 digit ID number. She didn't had pencil to write it. I had to go back and come back.
 It was difficult for me get adequate information on the registration enrollment process as an international student on the UTA website. University offices need to have more personnel in the same building therefore reducing the need
 for students to walk or commute between two different buildings.
 It's extremely expensive.
 It's hard for me to know how well I'm doing in my classes. Don't quite know where I stand in my classes as far as the grades I am making and what my overall grade in the class is.
 It's hard to find certain departments using the uta website search function. For example searching parking tickets your given the UTA police;which doesn't have a direct link to the Office of parking (which are the ones you need to
 contact about parking tickets).
 It's over five grand for tuition and books alone. It might not even be the University's fault;but that doesn't make it feel any better watching money disappear.
 It's somewhat expensive. Better colleges can be found at this price.
 It's tough to get in to see the counselor because there's only one. It's too expensive to attend UTA without financial aid assistance. I owe so much to loans...
 Its kind of hard to pay some of the tuition cost just because they are sort of high.
 Job fair is not helpful at all;especially for the business majors. It seems like the university is more interested in quantity of the companies which take part in it rather than in the quality of them.
 Just because of a system glitch;I was unable to register for a course that was very important for me last semester. Now because of that;I've had to somewhat change my academic plan.
 lack of motivation
 Last semester I believe it took at least a month after classes were out to receive grades and this was stressful.
 last semester i took inorganic II with dr. macdonnell,(by the way he is a great teacher);the size of the class was okay;however;the classroom was not the proper size from our class. every time i went to class i made sure i was there
 early otherwise;i needed to jump over hoops just to get to a open chair. aweful!
 Last semester;it took one of my professors a long time to reply to my e-mail;so it cost me a few lessons.
 Last semester;my psychology professor didnt care if I understood the material or not. He was not helpful in anyway and I end up failing that class with a D.
 Last year I emailed the Bursar's office suggesting that an automated email system be set up for reminding students about bills coming due. I received a very rude response from someone fairly high up (a VP?) telling me that it was
 completely unnecessary and basically chiding me for wanting something like that. I was very surprised by the lack of professionalism (this wasn't just an admin) and lack of willingness to consider new ways of doing things.

 Library should provide more laptop for students and should extend more time for them to return.
 Little effort is made to assist night students;almost all activities and services are geared towards day students.
 Looking up professors on the website;or finding information about events can often be difficult.
 Many Grades are not updated frequently. University offices are very bureaucratic I can't go to one place;ex. Ransom Hall- to get information;just referred to other offices. It is very hard to learn about all the resources UTA offers to
 freshman. I think there should be a special "library orientation". Custom UTA books are really expensive;and they are essentially the same as the cheaper versions from the publishers
 Many of my professor's have not had office hours that I could make. I have also had trouble with faculty being willing to take the time to explain to me the answer to my questions with patients and clearity.
 Many of my professors seem unwillingly to help or do not have the time. As far as class sizes;I realize UTA is a huge school but classes in auditoriums seem a little to big. As far as offices the staff is really helpful and tuition is very
 affordable so that is a major plus.
 Many of the classes listed in the course schedule (i.e. list of all classes offered by the department) have not been offered in 3 long semesters and one summer semester. They will also not be offered in the coming summer or Fall
 semesters. Having chosen electives specific to my personal interests it has been difficult to fulfill those options. And choosing "filler" classes is something that I believe should have come to an end during the undergraduate experience.
 Also many of the classes are offered only at night;rather than during the morning/day time hours. In a program that caters to the working adult;it is understandable that classes MIGHT be offered at night;but not almost exclusively.
 Especially considering that there is a 100% online program as well as a cohort program for individuals who wish to participate in night classes only.           Lastly;it is not clear why the program states that an internship is required;when it
 can be waived for "any type of work and/or volunteer experience" as i have been told by administrators and students alike. I am enrolled in two programs;one which will waive its one internship requirement;and another that does not
 waive either of its 2 internship requirements;and I believe the latter is the better experience because it ensures that all students receive hands on experience.
 Many of the faculty members I have taken classes from do not answer emails promptly and are not willing to answer questions. I also had trouble finding an internship for me- there were very few opportunities presented to me;I had
 to seek an internship out myself.
 Many of the hours that office are open are times when I am in class and it doesn't give me the opportunity to go in that day of the week so i have to go to UTA the day that I don't have class to be able to go in office hours. Some of
 the opportunities that I have had to go in and ask questions once a person "answered" the question but didn't give me a clear answer.
 Many of the offices are closed at 5pm. My school schedule is from 8-10 or 11. Afterwards;I head straight to work;it would be nice if the offices stay open till 7 for some of us.
 Many of the professors seem too interested in advancing their own careers and less interested in assisting students when they seek advice. There seems to be a tension between having to meet administrative requests and student
 requests;and often the students are on the losing end.            Also;when I have sought information from the university's office staff;I have been lead on numerous "rat races" where I was told to contact department after department. More
 often than not;I was left without an answer to my questions.
 Many of the teachers I have had or have now do not have offices in the building. Having to rely on e-mail or short office hours (before or after class) does not allow time to sit down and discuss issues. Registration for classes is
 ridiculous. There are classes that are not offered and students need them;we have to register promptly or we do not get the classes we want;and the classes are not offered enough or there are not different times to take the classes.
 The classes are too large. With the decreased amount of staff and the increased amount of students;it is difficult to feel like a one-on-one relationship can be established. The cost is more than what I would have expected. Also;the
 money that is taken out every semester is ridiculous (the fee of $200 plus dollars). Textbooks are way overpriced and a parking decal is a sticker;not gold. with the increased amount of students;there has been a reduction in
 internships. I am even considering going into another field because of the reality that I might not find a job. With or without internships. And;the internships need to provide learning;not for students to be glorified secretaries.

 Many students are commuters;with part-time or full-time jobs;and families;leaving little time to accomodate other peoples schedules whether they be teachers or peers. Office hours are generally right before or after teachers'
 classes;and those students who have a full load of back-to-back courses don't have much time to get a face-to-face conversation or colsultation with their professors.             Class sizes are large to accomodate a growing number of
 students. However;some classes are too large to offer students who are kinestetic learners;a clear and involved learning environment.
 Many times office hours are scheduled during the day when a lot of courses are scheduled. I have 3 professors this year that have done this and it makes it very hard to communicate outside of class. Course grades are still taking too
 long to be released. It seems they should be out at the beginning of the next week after finals. My Mav is a great system;but is still not as user friendly as it could be. Also;it is annoying how you cannot have more than one window
 open at a time when using My Mav. The tuition is slightly higher than most other satellite schools in the Texas Public Education Systems.
 many times the offices are closed when i get off work or out of class;and it is hard to take off work just to visit a university office.
 Many times this semester my Psyc teacher messed up grades and had to repost. Many professors wait a while to post grades. I understand if they are essays;but for scantrons;it should not take over a week to get it done and accurate
 the first time. Thank you for your time.
 Many times when I need to visit with an adviser I wait about 2 hrs. Unfortunately I don't have that much time to wait;I have to be back at work. I can not make an appointment because its first come first serve. So I usually have to
 take a whole day off to see my advisor.
 Mechanical engineering department advisor is a joke;they're never there for you. They don't advise you on anything;or do what they're supposed to do in the first place. I mean;if you're gonna accept a position as an advisor;at least
 be at the office and do what you're paid to do. They're never there;their secretary in the past was rude as hell... at least;she's retired now;and they have better office staff. Not very impressed compared to other institutions.
 Requirements are never clear;it's like chasing a moving target. One advisor told you one thing;then the next advisor came around and they change it again... It's not hard to establish a solid requirements so the students can follow.
 The sad part about this is most of the international students just get the hell out and never look back... You can see this refection to the amount of money that alumni donated fro UTA compares to other Texas academic
 institutions... Most of the former students I spoke to hate going to UTA;they can't wait to get the hell outta there... That's really sad.
 Meeting with advisors shouldn't be a hard process. I had made an appointment to meet another academic department advisor for another major. I took off and had my parent to take off so we could speak to an advisor. I live 2 hours
 away and after I was only an hour away I called the department to see if my appointment was at 11 or 11:30am. The advisor I was suppose to see didn't come in and the department didn't care that we had come so far and made all
 these arrangements to be seen that day. They didn't try their best to squeeze us in with another advisor just to give permission to register for classes.
 more internships;less tuition




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 29 of 85                                                                                          The University of Texas at Arlington
 Most faculty have very limited office hours and often concur with other classes I have. Dr. Bolsterli was extremely rude to me (yelled at me) in his office when I had a concern. Lines/wait time for help in university offices are too
 long. Some professors take way too long to post test results (H. Gomez/Miller in Psych. dept. - grad. stud. teacher) Cost of tuition and fees is way too high. Cost of books in bookstore is way too high. I was dissatisfied with the
 concern and result from faculty when I faced an unfair issue in one class.
 Most of my concerns have to do with my advisor. I don't think I have one because when I call of e-mail questions I get the run around. I have a series of e-mails where different advisors told me to ask someone else. Professors in my
 classes have been helpful.
 Most of my faculty have had no formal training in teaching students;and it shows in their attitude;their disorganization;and their isolation from the real world going on about them. I've had only 4 professors who understood that
 graduating students who are prepared was crucial to the success of their university. Most of my professors have acted as if they could less if you pass or fail in their class;that's it's entirely up to you to endure their incredibly dull
 lectures and pass their tests;and that's sad for UTA;because excellent teaching is a key criteria to attaining Tier One status.
 Most of my harder classes have been bigger in size;making it harder for me to ask questions or understand information.
 Most of the college of business accounting professors in the Master's program have little valuable real world experience and in as such their instruction is not very useful or relevant to help prepare their students for real world work
 experiences.
 Most of the time when I need advising or want to see my advisor;it's usually impossible. Last time when i was signing up for classes;I called and they told me to send her an email for an appointment then after i sent her an email she
 told me that I could see whichever advisor; that wasn't an advisor for my major... I haven't seen my advisor after freshman orientation;and the advisor I saw took less than literally 2 minutes and didn't give me any advising that was
 helpful for my major.
 Most of the times due to it being a masters program the instructors work other jobs and it is hard to find time to meet outside of class. Some faculty are very efficent when it came to grades but others took a long time to get them
 out. It just added unneeded stress waiting on the grades.
 Most people who work have to go way out of their way to make appointments and then the appointments sometimes get cancelled or postponed. It then affects the life of the students outside of school.
 Most semesters I work and go to class during the hours of 8-5 and offices are closed at 5. This makes meeting someone face to face very difficult.
 MSEE is one of the most important branch here. Many Indians come here for MSEE. The faculty for telecomm courses is just PhD students. That is not what is expected. Their english is also not good.
 My academic advisor can be difficult to get a response from;and sometimes it requires multiple emails before he will answer a question. His answers can be unclear or not related to the initial question.
 my academic advisor could not answer my questions;and the individual I was sent to could not as well.
 My academic advisor is terrible and never has any idea what she is talking about. I am afraid I will not graduate on time because of bad information she has given me on multiple occasions.
 my academic cousler don't recommend to me what classes I should take in my degree plan. I emailed her Thursday April 7 regarding an appoinment and she haven't gotten back to me yet.
 my academic department (architecture) displays a high level of disorganization and incompetency. They will only allow initial communication by email;and at that they are not very responsive. I have to ask repeatedly to get things
 taken care. i.e. I transferred last fall and still have yet to receive credit transfers in the system. Have been trying to outline my degree plan with the necessary courses;but they fail to deliver what the necessary courses might be;in
 consideration of my transfer credits. Essentially;I'm attempting to do their job as I float through the system;unaided.
 my academic department is closed mostly in the afternoon. Whenever;I go to ask some information I see none of them available.
 my academic department seems to be understaffed and disorganized. the advisor is never available during office hours and it took me a month to get an appointment because the advisors schedule was not posted. I needed less than
 10 min to get my questions answered but it took over a month to get an appointment.




 My academic department;Graduate school of Architecture;has some kinks in the office staff and their competency levels. This flows over into the dissatisfaction with web-based registration. There is no point for me to be able to
 register for each semester online because my advisor is required to give me permission to enroll in every class I have ever taken here. If I can not enroll myself;there is no point to have online registration. On top of that;getting in
 touch with the advisor to get put into these classes then becomes very difficult and can result in classes being filled to capacity before my email to her regarding what to register for is even opened. NOT ACCEPTABLE. I know the
 courses I need to take;let me register for them. Lastly;UT Arlington's commitment to "meet my needs." The parking enforcement and appeals system here is not set up to meet my needs. The fact that I have to pay for a parking
 ticket;before my appeal is considered on whatever date they set;is insane. What then is the incentive for the appeals board to accept my appeal? They already have my money for the fine that I HAD to pay to avoid late fees. That is
 the most inappropriate way to handle it. Also;print limitations in the labs. In the School of Architecture;we cannot get an education without printing. Period. You cannot learn architecture without printing out plans;etc. to present
 My academic department's staff is not adequately staffed
 My advisor in the SUPA either quit or was fired and NO ONE bothered to tell any of his students. Things that he had handled for 4 years may now have been lost. Emails to other advisors are not timely nor or some of the advisors
 helpful. I have yet to hear if my grade exclusion was granted or not no one can tell me yes or no at this point. Tuition costs at UTA seem to get higher every semester.
 My advisors are other graduate students who never know the answers to my questions and have go ask someone else. I would prefer to either meet with the person that has the answers or the graduate students need to be
 properly trained.
 My Biology class online was terrible. My instructer didnt communicate and he was very rude.
 My course grades throughout the semester have not been given in a timely manner in both of my classes. The transition to blackboard has been difficult for the instructors (I used it in my undergrad) and wish more training had been
 given prior to the first week of class to fix any glitches. The class size in one class is large with multiple instructors. We are put into groups with a different instructor grading each group and the grades are NOT evenly ditributed with
 some people making A's and other making C's when they are the same answers. That is VERY frustrating and should not be happening.
 My degree was to in Interdisciplinary studies However I have decided to change because I keep hearing what a great program this is and how great the instructors for the capstone classes. Well I had one of the classes and let's just
 say I wasn't impressed with the instructor.How can a department be so great when its office space keep shrinking;my academic adviser changed twice.
 My department is Architecture. I don't think there is enough help there by having one counsler. The Engineering department have a nice verity of resources for the students regarding reume help;internships;work study;and sources
 like that. I know it is hard to work along with the studios in Architecture but I wish there was more information available. The lectures are sometimes offered when students are in class or have very important projects going on. I
 really enjoy the intro class to engineering and all the information given. Architecture has a lot opportunities that students aren't aware of or scared to ask. I like the intro class because it familiarizes you with the staff so you are not
 scared of them and lets you know the specifics of what they do so you can go to the right person and I think Architecture could really use that.
 My dissatisfaction is with the Honors College. The advisors are rude and act as though we should know everything we are supposed to do and how to do it. They do not "advise"; they ignore us and act like we are ignorant beyond
 help.
 My experience at UTA is the biggest scam I've ever even heard of. The majority of the profs do not care at all about the success of their students; they do not care about adapting their teaching methods to better serve their
 audience. For example;one prof clearly stated that on a certain test;all of his students in past classes made D's or below. One would think that after noticing the pattern;he would try to change the common element: his teaching
 manner. It is obvious that his students just were not getting the material adequately.        I have heard/experienced dozens of similar stories to this one. This university has rarely shown compassion for its students; rather;the
 organization seems hell-bentfrom 3 years ofmoney and giving shambling promises in return - thus;university education is a disappointed and hope the return on investment of my time and effort was not wasted. In my short and
 My experiences are derived on taking our attendance at UTA in which I participated in the MIS program. I am severely SCAM.
 regrettable experience;several members of faculty and staff acted unprofessionally and showed that they were unprepared or unwilling to provide opportunities for students to gain knowledge or experience. Regarding the university
 resources available online;this is a point that is slowly changing;however to say that the registration and content management solution in years past was lacking would be an understatement.



 My experiences with the office staff in the Architecture department have been that they are under staffed in advisement. I would like more in-depth guidance. In my past advisings I left feeling confused and anxious. I am not fully aware
 of all aspects I should be considering or looking for to prepare myself other than pass my classes. In the same spectrum I am not sure what questions I should be asking. It isn't that the staff couldn't answer my questions;the answers
 always seemed straight from a book with no options or further information. I feel intemidated by the fact that I don't know what i should be asking. I am currently in an intro class for engineering and am more than greatful for their
 efforts in preparing students for what is to come;showing me how to get involved;and what we should look for. I feel architecture could really benifit from an intro class about my opportunities and what to expect. I would like more
 information and preperation for internships;student organizations;and volunteer work;and the sevices the department has to offer.

 My first few attempts to contact an advisor for the Art Department went unanswered and the one email I did receive was curt. However after speaking with Kristin;I was very happy with my choice of attending UTA and feel that she
 is both supportive and responsive to my particular situation.
 My freshman advisor quit or left or something and I did not receive a notification. Multiple emails were left unanswered and I had to go to the office to perform a simple task...
 My Grade for Pharm is only available one week after the exam. This makes it hard for me to gauge my improvement towards studing for the next exam considering the fact that I am taking other classes.
 My history prof never post grades! we only have 4 out of 10 and i dont even know where i stand! ive asked and asked and still nothing
 My initial registration was lost or looked over till I did not qualify for some of the financial assistance. I waited an extra semester to enroll so I could qualify to get the Phi Theta Kappa and other financial aid.     When I was trying to
 find out more information;student aids were aloof.         Since I did not get that assistance;then heard another student talking about not receiving it for some other timing issue;I believe UTA is not operating honestly in regard to financial
 aid.   There have been three instructors that grade with an obvious bias. Religion;feminism;and unrealistic expectations seem to be immediate reasons.            The website is horrendous.      Grounds keepers are disrespectful to classes
 when they are continuously running blowers and other equipment.
 My lab TA's have been hard to understand and not very helpful at times.
 My main complaint is about the Financial Aid office. They frequently make mistakes with my aid. When they do make mistakes they are slow to communicate with me and to resolve them;and I have gotten conflicting or inconsistent
 information when I talk to different people in the department about a problem.
 My major is in University Studies;and currently I was told there are only 2 advisors to 1000 students;and that's why I have to wait almost 2 weeks to see an advisor. I work full time during the day;and there are no office hours past 5 I
 have been told. I only need 36 more hours to graduate;and it is a bit frustrating to not be able to see an advisor at convenient hours;plus the night courses fill up quickly;causing hardship if there is no availability.

 My transer from a community college to UTA was a bit difficult;I was told partical information in which I had to make multiple 80 trips. Some buildings look organized but they are truley a snake pit... not knowing where to being and
 where it end.
 My transfer experience was very difficult. It would have been helpful if UTA representatives were more active at the community college;and the transfer equivalency guide was emphasized on the website.                   The cost of attendance has
 risen considerably since I began attending. As a single parent;the cost increase has made the decision to stay at UTA instead of working increasingly difficult.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                       Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 30 of 85                                                                                           The University of Texas at Arlington
 My transfer from CC was anything but smooth and I jumped through many hoops to get here and nothing that was told to me was true! ie transfer bonus for having a high gpa or increased amount of financial aid. My professors are
 available but often my schedule does not fit into the couple hours that have been set aside. Yes they have been able to meet me at other times but I had to arrange that and a few times it was not easy. I have been able to get
 answers from faculty and staff;but my experiences with the bursars office and lack of explanation from financial aid office;as made for many frustrating months here at uta. I have been held up and had to wait till the last minute to
 enroll in classes because my grades were not yet available and therefore prerequisites were not met. I even enrolled in a class this semester two days late because there were not adequate seats available in the class I needed;where
 last semester there was 120 students in the class and it seemed out of control. This semester there are only 80 per class and less classes. Its my opinion that UTA is in it for itself not for me or the other students. Despite the idea
 that the school is for students. On the contrary it is a secondary role to educate and the primary role to make the school as profitable has possible. That explains why there is such a high presence of officers to cite and ticket cars;but
 My transfer here from another college was horrible;I had to keep sending my paperwork in and they said they would fix things and things never got fixed;I have been here for 3 years and they still have not fixed the problem! I have
 been in the admissions building so many times for the same reason and nothing ever gets done!
 My transition and acceptance process was complicatied by so much mis-information that it delayed my course of schooling by 2 years. University staff would tell me that I had to talk to department staff;who would tell me they
 couldn't help until I had been accepeted. I was told the wrong reason for my first denial for acceptence and not told that I was being re-evaluated after my inquiry and I could have been admitted the following semester. I was also
 told I would have too many credits and needed to finish a degree first before switching. Admissions was not very helpful until I was able to speak to someone in the Mavtrack program who were angels. They are extremely helpful and
 should be promoted at the community college much better because the community college advisors are illequiped to really help just like UTA admissions. They are only useful if you are starting new and are going to complete your
 education track there.
 My transition from a community college to a public university was very rough. At least get the transcript corrected when I transfer over;maybe I didn't do my research well;but I remember going back several times to ask them to
 correct the same mistakes over and over again. The cost for attending is all ready high for me;and I'm just a student with seasonal work that pays next to nothing;and involved with military commitments that also don't pay well. My
 studies are very important to me;but lack of support are really detrimental to my grades. I could of ignored most of these grivences;but the one thing that I could of hoped for was a decent scholarship that could help pay for room
 and board. Instead I find nothing that fits my needs;a rough transition from community college to a public university;and now I'm having to commute long distances;instead of enjoying my time here at the Univerity of Texas at
 Arlington.
 my work schedule causes a conflict with the office hours of the instructors        my web-based class does not have grades posted regularly; they are very sporadic and sometimes newer assignments receive grades before older ones

 My work schedule does not allow me to visit during office hours.
 MyMav can be confusing at times and frustrating when you have to reset your password all the time because it expires. I understand the reasons in creating new passwords but you should be able to use old ones. Also;there should
 easier to change your password when it expires. It should allow you to login and then before you can reach anything important;there should be an area to reset it. The process now is a pain because it takes too long and you have to
 go to a different area to reset it.    It should not take a week for grades to be posted. The following Monday would be better.        Graduate school tuition has steadily increased over the last 3 years. It is now about $1500 a class
 which is a bit ridiculous. I am almost done otherwise I would consider not completing my program.
 Mymav could have a copy of each students degree plan and ,if declared;required corses for their major that could make signing up for classes more 'one stop,' especially if a class the student originally intended to take is full or
 canceled.
 MyMav is a complete piece of garbage. It is slow;buggy and unintuitive.
 MyMav is still full of bugs. The payment methods are quirky and don't work half of the time. The buttons lead to pages that don't exist and proper charges don't show up on time. It is sometimes easier just to go to the bursar.
 MyMav registration is not very linear and requires many unnecessary steps.          And my graduate courses keep costing more and more. Every year it increases in cost. How is over $1000 per 3/hr class reasonable?

 Mymav.uta.edu Doesn't work from time to time and also it doesn't work on my web browsers(chrome or opera) correctly. Oracle's PeopleSoft is Awful! software. The layout is extreme confusing and HIGHLY frustrating! *
 Occasionally;I can't login useless if I'm using firefox. WHAT? WHY? * Last year;the back button in the browser gave an old pages;and when clicked on a link within the page it would give you an error and then send you to the
 homepage. But after a 3 years;the problem is now fixed.           * You can't use tabs! You're locked on to one screen when you browse. * The database look is takes more than a few seconds;sometimes mintues;to load. Come on. * It's
 FULLED with USELESS links. Too many links. * The design too verbose. I can't find what I need is the shortest amount of time. I'm a stupid web user;don't make me read a map! * THe main page is stuck within a frame! * You have
 to login into order to view courses. Ecommerce websites;like amazon.com;because force user's to login to window shop.            BUY WEB ADVISOR's SERVICE!! Link for example: https://waj.tccd.edu/ TCCD has a very simple and easy
 to use school/faculty page. You guys really messed up going with PeopleSoft.
 N/A
 Need more advisors.
 No internship opportunities for international students.
 nope.
 Not all faculty members are available to help students - most try. Some class sizes are too large for the subject being taught. Cost is too high and rising for a ROI that is too low. More good internship opportunities need to be
 created. As a social work graduate student;I do not feel valued by the university.
 Not all of my professors are academic advisers have been patient with my questions and needs. Attitude and being open to questions is an important part of being faculty or an adviser
 Not all of my professors or advisors are profession;helpful;efficient;or respond in a timely manner. The registration online shows holds and there are too many departments handling certain things;and the process is not smooth
 between them at all. The fact professors do not have direct phones to contact them is absolutely a problem;if we cannot call and talk to our professors when we need help this causes a delay in help with coursework or course
 issues.
 Not applicable
 Not clear on how to declare a major as a transfered student
 Not enough information available on how to transfer credits once you are attending UTA;I tried mailing transcripts to the school but my credits have not posted.           I have not seen much information on any internships that are
 relevant to my major and in my area.
 Not enough information of available internship.. There should be a good database/website that's dedicated to this.
 Not enough parking spots. Or the parking spots available are too far.
 Not informed ahead of time that my academic advisor would not be available during registration and would be gone for several weeks.
 Not many choices for food on campus
 not many internship available for business major;especially for international students
 Not many opportunities in terms of internships for Biology majors.
 Not so friendly advisor(s) in certain departments. Am thinking of taking classes but unfortunately;the classes are not offered in the late afternoon evening. When I called to ask questions;staff was not courteous and email from a
 professor was somewhat irritated. Disappointed in helpfulness of staff in departments and in one of the main offices. I understand people are tired from answering questions;but many of us work too;so we are tired too. But...there is
 a commitment to help the students with questions and with direction.
 Not very satisfy with Office of International Education. Their working efficiency is low. Takes too long (two weeks) to process I20. Tried advising once. Not much valuable information has been provided. Just official words.

 Nothing
 Nursing offices switch advisors so often that it's hard to keep a valid appointment because you never know who your advisor is or how often they switch.          Offices also close down appointments at 3:00 and I have classes and
 meetings that last until 4 or 5pm.      The housing offices give you the run around when you have a question about your lease or other things.       The class sizes are a bit too large;but I understand enrollment has grown & budgets have
 been cut.
 Of couse I feel tution could cost less;anybody would if it is something you have to pay for.
 Office hours and SI times are not convenient for students who have to work.
 office hours are not long enough for me
 Office hours are usually closed when I leave work.
 Office hours not adequate for those taking night classes. I have registered online for a course;only to have it dropped for no apparent reason;not good for us grad students;which caused me to loose a much needed scholarship
 because I was then below 1/2 times status. Tuition went up;my salary didn't.
 Office staff are often very rude;and I have contacted my advisor many times and left voice mails and never received a response back. Also;web based registration has too many buttons and things to click on. Speaking on the
 internships;I do not know of any that exist for nursing that are related to UTA.
 Office staff members in my academic department assist students in a helpful;understanding;considerate manner.          I have contacted the Social Work Department of Field Instruction several times. Every time I talk to them;they have
 an awful attitude and can be quite rude. In the department;I have talked to Ellen Murphy;who talks to me like I am a child and can be belittling. Yvonne Butler seems to have very little patience at times for questions. And Roberta
 Medina;the office assistance;has the worst attitude. She acts like anything she is asked is wasting her time.    Also;I was in a class with a professor that showed us numerous examples of his incompetency. He didn't even know the
 answers to questions on his own exams. A group of students went to Penny Acrey about the problem with evidence of their complaints. She and the Dean brushed us off and the professor was invited back to teach the following
 semester.     There are some professors who have gone above and beyond for their students. If I hadn't had them my first and second semesters;I would have not returned to the school due to the negative experiences I had within
 my department.
 Office staffs have usually been very rude to students and reluctant to answer queries regarding the department.
 Offices are not open at a convinient time for me because I work till evening after class and by the time I get off work the offices are closed. Faculty's office hours are either before or after class during that time I have other classes to
 attend.
 Offices are only open from 8am to 5pm;so I have to plan a trip to the office. I would like to be able to stop any time I am free.
 Offices are usually only open until 5:00 P.M.;and sometimes I am still in class up until this time. Therefore;I cannot get the information I need. Also;some information that I need that should be on the web is not always available.

 Offices aren't open at night beyond 6 or 7 pm or on Satursday morning;which would be beneficial to some of us.
 Offices in my academic department and university offices are not open at convenient times for me. I work full-time from 8-5 which is the hours of those offices. I have to take off work early or take a long lunch any time I need to go
 to an office for something.      I my experience university offices have not been adequately staffed to assist students in a timely manner. When I went to drop off my last transcript for evaluation I had to take a number and wait for 45
 minutes just to drop it off. That's been my experience each time I've been to the registrar's office.     Inquiries to the university offices have not been quickly;clearly;and accurately answered for me. Each time I transfer another course
 over from TCC it's a big hassle that involves multiple phone calls and emails before my transcript gets properly evaluated and the course is transferred. I think the problem is that when I initially transferred as a student my TCC
 transcript was evaluated then so when I drop it off again to be evaluated for subsequent courses taken it looks like it has already been done so they don't do anything with it until after I have called and asked and sent emails a few
 times. Right now I am waiting on a course that I took from summer 2010 to transfer where I dropped off the transcript in January;it's now March and I still don't have the transfer.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 31 of 85                                                                                        The University of Texas at Arlington
 Offices in my academic department are adequately staffed to assist students in a timely manner.- I am an Interdisciplinary Studies student and have had to change my academic adviser twice. In addition to a staff shortage;I feel that
 there is nobody to guide me or give me information about my intended career path (entrepreneurship and event planning).             Offices in my academic department are open at convenient times for me.- I rated this dissatisfied for
 similar reasons that are stated above. I have had to wait over 2 months to see an academic adviser.                      Inquiries to my academic department have been answered quickly;clearly and accurately.- My last adviser that left the
 university responded to an email once;did not respond to my question and then claimed to have never received the original email. Communication has been erratic at best.              The class sizes at UT Arlington are appropriate. - I have a
 few classes that are very large and one that is too large for the room it is held in. Political Science with Allan Saxe is a large class of about 300 students. I find it difficult to be known or even heard during the class time. Second;is INTS
 4301-002 with Michan Conner. University personnel has attempted to jam about 20 extra desks in the room making it difficult to walk safely to a seat. I find this unacceptable. I understand that recent enrollment has surpassed
 Offices in my academic department are open at convenient times for me- I'm in class while they are open. When I have a break between classes;they are at lunch;or just simply not available to me. When I get out of class;they have
 already gone.    Course grades are available in a timely manner- Several instances have happened where I haven't gotten test scores back;or major presentation feedback until weeks after the event.            Class sizes are appropriate- I
 understand the limit for faculty;but I work best in small classes. I retain more information;I'm not so shy to ask questions;and I overall do better. I would like to see more classes at the 30:1 ratio.

 Offices in my academic department or University offices are not open at convenient times for me. I have a full time job from 8am to 5pm and by the time I get off work;there's no offices open for me. The class sizes at UT Arlington
 are not appropriate. I have taken classes where there are more than 80 students;it does not help neither one of us;because the instructor is more busy trying to help all of us at once;rather than one by one.

 Offices need to process the students concerns regularly rather than letting them accumulate.
 Often very long wait times when I called different university offices for brief questions.
 Often;it takes professors and staff quite a long time to respond to inquires.
 ok.
 one class for one credit hour cost me over $1,000! I have no help from my family to help me pay for this;and it is just an outrageous amount of money for a class that is worth one credit hour and only meets once a week for 50
 minutes. At TCC you pay per credit hour. Only $50.00 per credit hour at that. Also my academic advisor is an idiot!
 one of my class locations was listed as "TBA" at the start of the semester whereas other students have been attending the class regularly from the beginning;which means I need to drop the class and take it next semester due to my
 lateness
 One of my professors does not get our exams and papers graded and returned to us in a timely fashion. He is actually one of my better teachers;but I want my grades. It is 3 or 4 weeks usually. I feel that grading is part of the job;not
 something extra that you find time for.
 One of my professors gave my class a test about two weeks ago and still has not graded the test and blames it on the assistant. I feel like he gave the test then he should help grade it. Two weeks to get a grade is horrible. I still have
 not got my grade. Also with the internships;my field no one can help me get an internship. I am doing Forensics. Criminal Justice does not know what to do with that and neither does the biology department. I was told to find an
 internship on my own and I would get school credit;but they did not offer any help. When I transferred from a community college I was waiting almost a month for my acceptance letter. I called and they said there was a block on my
 account. They said I needed to talk to a counselor to get it removed but after I started classes I got an acceptance letter in the mail. It came 2 months after I was enrolled. Some of my teachers are fine but some direct students to the
 TA and that is not how I feel things should be handled. My classes conflict with times that my teachers are available to assist me and it causes me problems when I need help.

 one of the departments that is the hardest to get answers is from Arch Office. And it feels like a military camp when trying to see your assigned Counselor. Teachers can be pretty rude;specially in the Arch. department;they are
 simply mean. If you ask questions they get mad they want you to figure it out yourself;but hey isn't the reason for paying for our education is to be able to learn. How can we learn when we aren't allowed to ask questions. Ask any
 Arch student;we all have pretty much the same complaints! The costs of classes are pretty high. It makes it a bit hard to get an education when you can't afford it. It is the worse to attend a class in the same room while another
 class is being taught at the same time. Budget cuts are hurting the way we are getting taught. We feel like sardines all packed in one little room!! The drive is far and attending the some classes that are over packed can get old and
 hectic sometimes. I wish we had more teachers like Pro. Ferrier (may he rest in peace). He was one of the few that was always willing to help & guide you the right direction.

 One of the main problems that I have encountered at UTA is the lack of information on financial aid;I did not know that there was such a thing as the "Maverick Promise" even though I am in need and eligible for it. When I did
 discover the existence of the "Maverick Promise" the staff in the financial aid office can't seem to offer any help on how to get it;other than to file my "FAFSA"; which I have done every year. I just wish information on scholarships and
 programs like the "Maverick Promise" were made more accessible.
 One or two of my professors do not answer e-mails in a timely manner. If I had knowledge on how bad I was doing in Chem;I would have gone to find help earlier. Sometimes the web-based tuition worries me. A friend of mine had
 paid her first installment;but it did not appear in her MyMav;and when she spoke to the Bursar's office;they informed her that she had been dropped out of her classes. When she spoke to another member of the Bursar's office the
 next day;he assured her that she was not indeed dropped. Apparently the system wasn't showing her payment.
 One professor in my first semester was extremely rude to students;difficult to approach in or out of class with concerns;and unfair with his grading. Other professors have all been great. The only way to address the first prof issue
 would have been to go through the appeal process on a grade that was unfairly decided;and I would have had to see him in the hallways and have others faculty know (informal communication possibility)that I appealed. His
 reputation precedes him;however;and other students with similar complaints have spread the word. His are classes slow to fill.           I find the student center area of the mymavs site non-intuitive and difficult to navigate. I am often
 frustrated in trying to find information either about classes or finances on this site. Once I requested a meeting with a financial adviser to clear up a a question and did not get a response electronically. I physically went in to the
 bursars office clear up my questions.
 One staff member at the Bursars Office treated me in a very rude manner and another staff member couldn't explain to me the information that I needed from her. She kept sending me back and forth between her and the financial
 aid office.
 online classes are always full...
 online registration doesn't recognize transfer courses as meeting necessary prerequisites.
 online registration is complicated and poorly organized. a better more comprehensive tool to search for classes would be helpful. right now unless you know exactly what you want to take AND those classes are all available at
 workable times getting your schedule filled is a pain in the ass.
 OPEN THE LIBRARY 24/7 INCLUDING WEEKENDS
 oppurtunities for internship never applied and is biased . Snapjobs never work .
 Our academic department i.e. IMSE is not adequately staffed for peak hours. Also there are only two assistants there and one of them is really rude and do not cooperate that much to all the students.
 Our class size for the MBA Cohort Fort Worth program is too big for the rooms. Five people on one of those tiny rows for four hours is really tight. Also;the chairs are pretty uncomfortable to sit in for that period of time.

 Our final grades are posted two weeks after the semester ends;thats too long... I'm taking education classes and if you don't register for one in the semester that is available you have to wait a whole year;it's dumb waste a year.. I
 guess the school makes more money by having you wait another year and make you take classes that one really doesn't need
 Outside help is not always readily there such as office hours
 Overall I have been satisfied with the University offices however I am an intended math major and have not had a good experience thus far with the Math Department. The teachers do not make themselves available except during
 their business hours and if they happen to be busy with something many times they are not willing to stop and spend time with students. Also when asking for help I have experienced that some of the teachers in the math
 department are not friendly when assisting and are very inconsiderate;talking to students in a demeaning way and overall make students and myself hesitant to ask for help with studies and or advisement.

 Overall;I have had a difficult ex[erience here. If I could have transferred I would have done so. I would not recommend this institution for graduate work unless a student has to remain in the DFW area. The Biology Department
 faculty including my research advisor and the graduate student advisor show a decided disinterest in me as a student. My adviser does no mentoring. I continue to have to seek mentoring and help with my research outside of UTA.
 Despite my winning teaching awards;having extensive experience full-time teachiing before I came;and continuing to have glowing teaching evaluations here;the department has denied me the opportunity to tutor;now to teach;and
 access to other funding opportunities. I could go on and on.
 Overcrowded classes
 Parking at Social Work School is pathetic
 Parking is a problem. Circling is not appropriate;though it happens. If you get into that loop;you may be circling for an hour.     Hours could be until 7     We need answers for our Cohort. Everyone is confused about the classes. We
 need specific information about how to get to graduation quickly.
 Parking is an absolute joke sometimes. A real parking garage or two wouldn't hurt instead of pushing us farther and farther out. Enrollment push with no preparation for the increase in student body. Cafeteria is not prepared for the
 amount of students and there is rarely enough seating during peak hours for lunch(applies to non-UTA side).
 parking lot is too busy everyday!
 Parking situation is outrageous and expensive. The security at this school has lowered. Because of a high acceptance rate;a lot people come to this campus when they shouldn't. With all this said I wouldnt pay more than $1000 a
 semester for tuition.     Male students hang around the library trying to "pick up girls" ignoring the fact that UTA is not a night club but in fact a place for education. The environment of UTA gets worse as we speak.

 Parking stickers are ridiculously priced for the quality of parking that is available.


 Personality conflicts with faculty/office assistants (such as exhibiting rude behavior or an uninterested/nonchalant attitude).   College tuition is a heavy burden with middle class families that receive no financial aid. There are means to
 live comfortably;but not necessarily to pay for all of the tuition. Loans with high interest rates are not a help - especially with three out of four people attending college within one household.

 Personally;I have been at UTA for 4 years now and it seems like the advisors don't really help out a whole lot. I feel like if i knew some of the stuff now (mostly learned of it myself or from my peers) that I would have done wayyy
 better. A lot of people feel the same way. Hopefully UTA takes this into consideration.
 Personally;I have had nothing but problems since my transfer from TCC to UTA. I have not had a positive experience with any of the departments I have come into contact with. I truly hate to be a negative person;however when I
 pay my hard earned money to go to a school that does not have it together it is very frustrating. First my transfer was not in any way "smooth";I am a social work major and finding out what courses would transfer was impossible.
 The undergraduate adviser was of no assistance;and in fact told me to take classes that were unnecessary. I registered to attend a transfer orientation but was unable to attend;I emailed weeks in advance to cancel my spot and asked
 for a refund. I was told I would recieve it but even after numerous contacts have never recieved a straight answer or any money back. My fall 2010 semester was extremely frustrating because my adviser failed to inform me that I
 had to complete Math requirement before I could continue taking courses in my major;pushing back my graduation date. The adviser also told me to do a grade exclusion for two math courses;one I made an F in and knew I would
 have to retake and another for elementary statistics that I made a D in. She explained it would simply eliminate the grade from my GPA but the course would still count towards my graduation and it would be unnecessary to retake
 Personally;I prefer smaller classes.
 Personnel in the offices especially reception normally do not know how to answer correctly or just put me on hold until they find someone that knows what to say. Registration online is so frustrating. The UTA website is not
 updated enough and some information is out of date.
 Prefer not to disclose.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 32 of 85                                                                                          The University of Texas at Arlington
 Professors and staff in my academic department are sometimes VERY slow to respond if at all.
 Program is disorganized. Professors ignore emails or do not give students timely feedback. Professors are not open to suggestions for program improvement for students.
 Psychology department reversed position on information I was told;and failed to demonstrate satisfactory management skills to accommodate the needs of their students. This has been both in terms of course offerings;and research
 opportunities within the department.         Also;the department appears to be suffering from program inflation. Too many graduate students are being admitted;and the department has no ability to support these students. I understand
 the importance of attaining tier one status; however;failing to build the foundation necessary to support the number and caliber of students desired while increasing program admissions is counter to that goal. The psychology
 program at UTA is mismanaged.




 Q16#4; I answered not satisfied because my department does not seem to have the mind set of assisting students. It is adequately staffed;however;most of the staff are not allowed to answer questions that you bring to them;only
 advisors would be able to. This is where UTA seems to fail me on my persuit on a degree. The department only has one advisor and that advisor is often not there during the hours she should be. An addition of an advisor;or staff
 member;that could answer questions would seem to facilitate a greater role in the department. Q16#6; I answered not satisfied due to the fact that I was on track to graduate a year early and had registration questions and concerns
 for my acedemic advisor to help me ensure this. She did not take interest in my situation;did not work to help promote this;and lied to me during one meeting causing me to stay a semester longer for a single class to obtain an
 undergraduate degree. Q16#7; I answered this somewhat dissatisfied because I truly feel the receptionist staff and those that work in similar positions want to help and are very considerate. The upper staff does not;is not there;and
 will not let lower staff answer questions. Q16#13; I answered somewhat dissatisfied for this question because the web based registration is not effeicient and effective in letting the registering student know acurately when
 Quality of education is marginal at best.
 Quantity rather than quality seems to be the current focus of UTA. Teachers are burdened with unrealistic workloads and both the professors and the education offered to the students is suffering.
 Reference: 'Faculty members assist students in a helpful;understanding;considerate manner.' I have experienced (on more than one occasion) faculty members (i.e. professors) treat undergraduate students as if they are a nuisance
 whenever asked for assistance. During one particular instance;this semester;I have personally experienced one professor who;upon my first office hour visit had suggested that since my age is not that of the majority of students
 represented in his class that I will have a difficult time in his class (I am 51 yrs old). The impression given to me from this professor is that I am being judged differently because of my age. On the second office hour visit to this
 particular professor;I was met with a hostile and belittling demeanor that led to the professor never answering or attempting to resolve my questions. In fact;during this most recent meeting;I was accused of not paying attention or
 taking notes in his class. When I immediately presented my notes;showing verbatim that I had exactly the information that he accused me of not having;he then shifted to accuse me of not meeting with his GTA. I then attempted to
 respond that I do;in fact;meet with the GTA on a daily basis;but before I could complete me response;the professor angrily interrupted me accusing me of constantly making up excuses that was wasting time. To be frank;I am not at
 Regarding tuition;it is double the normal amount for out of state tuition;which is what I'm paying. It means a lot more student loans;which I'm going to have to start paying off as soon as I graduate. I still struggle with the online
 registration. It is confusing to use;how you have to select classes;then add them to your "shopping cart" and then register for them. It seems like too many steps. How about whatever classes the student selects;he/she is automatically
 registered for them?
 Regarding University offices response time;UT Arlington makes a dismal performance. It is so overwhelmingly disappointing;it should be a point of shame for the university. As an example;I filed my declaration with the Business
 Advising department in January. It has still yet to have been addressed. The task cannot be that hard. A staff member reviews the request;sees the requirements are met;and makes the change. Even in the most complicated of
 cases;this task should take no more than 10 minutes per request. The idea that this process takes months (and still counting) to complete is ridiculous;unsatisfactory;and unacceptable for any reason and under any circumstances.
 Regarding the timing of course grades;this again is just dismal. When a professor issues a final grade for a course;it should be available for viewing at that moment. It allows any errors to be addressed and contentions to be asserted
 in a more timely fashion when faculty is still around to respond to such issues. Furthermore;the fact that UTA takes a "whenever we get around to it" attitude regarding grade availability is highly arrogant and inconsiderate. At the
 very least;if the university persists in this hush hush policy regarding grades;the time when grades will be semester should be published as part of the academic calendar. The present arbitrary and capricious approach is simply
 Registering for classes through the MyMav system;as well as checking on the status of classes;takes a significant amount of time and effort. It is sometimes difficult to find a specific class;and some options;like the semester for which I
 am enrolling;keep resetting to a default value (e.g.;Fall 2010;despite it being January 2011 already). Also;the usage of the system near the beginning of the semester makes it near impossible to use;due to the slow response.

 Registering for nursing courses are always difficult. Prior to registration;when the nursing dept tells us to register;there are still holds on accounts;or the system is messed up in regards to what should be registered first. etc. Cost of
 tuition could be lower. Nursing internships/externships should be arranged for the students.
 Registration here is by far the worst I have seen compared to other Universities. Terrible.
 registration process was at times non "user friendly";seemingly disconnect departments sharing disinformation. Though not perceived as malicious intentions by any means;the lack of synchronicity of information and delivery of
 misinformation kept me guessing as to what was real and what was heresay. Going from this experience to class syllabi that pointed to various web addresses. Some were required;some not. Some were at the top of the page; some
 on the second;buried... some were not on the syllabus;but on the professors webpage. The point is the non uniformity of information delivery doesn't aid a person trying to get their bearings and to be as successful as possible.
 Simple guidelines like having all webaddresses (for all the syllabi for all the courses) at or near the top would be so helpful alone.   Thank you for your attention and service.

 Registration through MyMav is somewhat of a burden.
 Registration via MyMav has been very slow and at times dropped me from my courses. Class sizes I have found to be too large for a professor to adequately address the needs of many of the students. I have also found some
 Response to be quite rude or apathetic to the students. when calling in and Dr. Carole Kruger. After hour or a low grade on a quiz;she promptly dismissed me saying I could do better. This to friends trying to reach her to help
 professorstimes to emails are not acceptable. Additionally One in particular is waiting on hold for half anreceiving more and told you have to email and wait 24 hour for a response was shocking came after and family.


 Response to simple questions poised in email can tak e months to get a response.
 Returning students should have a little more offered to make them feel involved and a part of campus life. Although I am older and with children this was my first experience with university and the large class sizes are overwhelming
 and does not make the transition to university easy.




 Scheduling in the college of engineering civil department is very lacking. There is an attitude of "you get what you get" when it comes to class availability. Specific professors teaching required junior and senior level courses are willing
 to help but the office staff along with the approving official express no interest in making the necessary changes without what they consider dire necessity. It has also been said multiple times by office staff that they do not care about
 conflicts between junior and senior classes;which is ridiculous. No one can meet the exact degree schedule;they should learn how to coordinate among the professors to fix these problems. Their unwillingness to put the effort into
 alleviating these scheduling problems causes students to graduate late and also forces them(me) to take electives I have no interest in because it's the only classes that will work with my schedule. Too many are faced with the choice
 to either graduate late to pursue a particular course study or take whatever electives happen to be offered and graduate on time.

 School is extremely expensive. Tuition alone may end up being one of the largest purchases of a person's life; not including books;food;rent;electricity bills and the once a month treat to ninety-nine cent burritos at Taco Bell or a $3
 Six Flags Mall matinee. Three;four;five and more years of this really adds up. If I pay $20,000 every year for six odd years;I am going to expect something more than a matted piece of paper. Especially when this paper is essentially
 mandatory given without it I;or just about any average person in the United States;is not even competitive in the job market. Thus;some $100,000 later;work is not even guaranteed. No work means no income;which leaves nothing
 but massive debt and poor quality of life. Lack of education could literally become the downfall of mankind;yet the idea of immediate money has even promising and well off students like myself genuinely considering dropping out and
 going straight to work to avoid debt and a diploma that takes me no where. I'm not blaming the University of Texas Arlington for a bad economy and poor job outlook;but I am asking for respect and say in my education because I am
 positive that I am paying the price to do so. This University has the unusually unique chance to truly revolutionize education by taking a closer look at its students for once instead of its prestigious faculty that it has fought so hard for.
 School is located in Arlington;it seems that most great companies arent located within Arlington;with a few exceptions.
 Science class have 100 students or more. The quality of education is not personalized. The chemmistry deparment is horrible. It has unreasonable expectations and guidelines.
 Several architecture professors are disrespectful;obnoxious;punitive;pejorative;condescending and unhelpful. The UTA webpage is a joke;it is poorly organized;and access to important information difficult. The Webpage's search
 function is absurdly dysfunctional.
 Several people left the department in which I am enrolled. This left a shortage of advisors for students in the program.
 Several problems with financial aid;problems with advisors;problems with professors not giving grades. Staff are not professional and not helpful for the amount of tuition we pay to attend this university.
 Since I am interning during the day;the office hours of 9 to 4 or 5 do not work with my current schedule. It is no big deal as I can correspond through email;but often times it takes over a week to get a response in return.

 Since I am only taking online courses;I don't feel that I can answer the questions about office hours or staff in academic depts since all my contact has been by email.
 Smart professors;bad teachers and no options at all in most classes. There are absolutely NO job available for students outside of campus and the staff seem very inadequate.
 so much of the online information on the uta website is outdated or irrelevant. the organization of this information is so bad that i have to go to the actual offices to find out what i need.
 Some advisers are rude due to bad grades and haven't offered ways to improve them. Such as tutoring or other services the university offers. I think all advisers need to let the students know what is available to the student through
 the university if they are having difficulty instead of telling them how bad they have done.
 Some advisors or counselors do not have much information to provide us. For example: i am a biomedical engineer major. Initially I wanted to have information about this degree and what are its scope. No counselor or advisor
 seemed helpful to me;even after visiting four departments.
 Some areas could use a little more help.
 Some class has too many students (over than 100).
 Some classes are late in giving out grades for the course when an UTA email or a MyMav announcement clearly states that grades are available;but when you go to check them they're not there.
 Some classes are too big for the difficulty of the class. More teachers should be hired and teach the class. The engineering department needs much better instructors. I have not had a reasonable instructor yet;except dr coleman this
 semester. Some professors have favorites and hand out "A"'s. All classes that i have taken;I had to teach myself. I have no school pride;and i hope we don't become a tier 0 university with no true good professors. (there might be 1
 out of 10 that are great)
 Some classes seem to be too big; and No one has actually shown a commitment in meeting students needs.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 33 of 85                                                                                          The University of Texas at Arlington
 Some departments like Honors College don't seem to be trying to make it easier to get honors courses. I have made several suggestions for ways that non-tenured staff could offer participate. One is to have a pool of honors level
 assignments that tenured staff suggest each semester but I was not only immediately cut off but it was abrupt and rude. I don't know why I bother. Its terribly hard to find out even what professors are qualified to accept an honors
 contract. They won't even bother to flag tenured staff so that we know if a class in the listings would have the potential to qualify. They don't seem to care enough. This is how it is so deal with it seems to be the trickle down attitude
 from the Honors leadership. Students talk to potential students all the time since they knew them as lowerclassmen in high school. I think your enrollment overall would be hurt by that chatter. Other Universities seem to find ways
 to accomodate Honors students and assist them more.               The registrar's office stopped accepting the little amount of Telecampus classes as home classes so it made the little amount that UT Arlington offered at least a little better.
 Now the registrar changed the policy a few years back and so only UTA online classes count as home courses. All others have to be transferred in. Your all part of the state school system and Telecampus was the only program that
 Some faculty act like they are God. Like they are too important and too busy to try to answer our question during office hours. Not mention when they tell us to read the syllabus.... If I took the time to go to his office it means that
 the syllabus is not clear enough at least to my understanding.
 Some Faculty in the School of Social Work are outright discriminatory and rude to some students at times. Office of Field Instruction is also not helpful to the point that students only get help from other students to avoid the office.
 Many Field work offerings lack real challenge and training for the degree plan.
 Some Faculty members are not in their office during their office hours to help students.
 Some faculty members are not very available;office hours can be very inconvenient. There does not seem to be a good variety of internships available in a large enough number. The UTA website can be very confusing and not well
 organized. Some links do not work and there is sometimes not a FAQ page which would be very helpful.
 Some faculty members do not answer emails in a timely manner or at all.
 Some faculty members post office hours;however they are not in their office at those times. Some question on university policy are not clarified when asked. Current grades posted after spring break are not available to me on
 mymav.
 Some faculty members seem like they do not care about teaching students. They are more worried about their research and the grad students that are helping them with the research.
 Some faculty office hours are a joke. One hour a day. Really. And there have been a couple of experiences where I felt like I was bothering the professor;like he had better things to do.
 Some grades ar not posted on time.




 Some graduate level professors act as if they are above explaining information to a student needed for a course. I am a member of Professor Slinkman's BSTAT 5325 class this semester. Unfortunately;our semester has gotten off to a
 very rocky start from an administrative perspective and it has yet to improve.           The very first class of the semester;the Professor showed up about 30 minutes late and only did so after a student called his office and informed him he
 had a class full of students waiting. He came to that class with no syllabus and that seemed to set the tone for the semester.          With this being a Wednesday night class;we missed weeks three and four of the semester due to the
 weather cancellations. When we returned to class on Wednesday;February 16th;we attempted to find out what changes would be made to the schedule to adjust for this. When I asked;Professor Slinkman took a defensive tone and
 repeatedly said he did not know because the schedule is "tenative." The main issue we have with this is that we had no idea when our first exam will be or even how much weight it will carry because the syllabus (see attached) is
 incorrect. Last night (Wednesday;March 2nd) we attempted to gain further clarity and all of our attempts were rebuked. For starters;it was asked how much weight would our homeworks carry and how would they be graded. The
 Some individuals in university offices are rude at times;it seems like it takes forever for grades to post at the end of the semester and most professors I have had do not take advantage of posting grades on Blackboard throughout the
 semester so that students can keep track of their grades;and I don't believe the university takes enough time to help students get internships or even provide students with any leads at all to internship opportunities.

 Some inquiries to some professors have gone unanswered.
 some insturctors need to understand each student is different;some are not cannot be approached while other have a huge language barrier which hinder the communication process.
 some of my class like biology and chemistry 1441 have over 100 students and sometimes over 200
 Some of my classes are so large that there are students sitting on the ground because there are not enough seats. My psychology class this semester is a mixture of Psychology;Biology;and Health all in one and there are barely any
 seats available unless you are there ten minutes early. The school of Social Work only offers one academic advisor for the undergraduate program and I know that she is probably very overwhelmed and I think this affects her ability
 to help us all correctly. She gets her information confused as well as our information and I think it is because she has so many students all to herself.
 Some of my experiences with faculty members have not been positive. I do not always feel as though I have been treated in an understanding and considerate manner. Several students have also voiced this opinion to me over the
 past three years.
 Some of my online classes have filled quickly;need more class options per semester to avoid this---very important for online only students
 Some of my professors responses to e-mails have come far too late;or not even at all. I had important questions that weren't that difficult to answer/respond to and yet it seemed like they were either ignored or passed off as
 unimportant.
 Some of the campus office staff can be rude or not very helpful at times. I realize they can be busy;but its part of the job.
 Some of the class sizes were ridiculously large;which made it difficult for both the students and the professors to work efficiently. I feel that there is also a distinct disconnect when it comes to how UTA supports it's nontraditional
 students. As an older returning student at UTA I feel very little connection to the university and campus. The faculty is helpful and seems to have a genuine interest in my success;but the programs and campus environment is almost
 exclusively geared toward the traditional student;which leaves me completely uninspired to get involved with any groups or activities.
 Some of the department staff;specifically the advisors in the fine arts department;were not very helpful when i made inquiries about having not passed the portfolio review. They could not give me a straight answer;and found it very
 difficult to answer simple questions.
 Some of the departments keeps a 3.5 GPA requirements for internships which should be waived as internships are vital for one pursuing his studies
 Some of the faculty can be rude and inconsiderate. My foreign language class is way to big to get the kind of one on one that each student needs.
 Some of the faculty members have limited time outside office. faculty members sometimes do not give helpful information;they often refer me to the website to find the answers myself. There are a lot of graduate courses that
 combine with undergraduate courses;this somehow lower the quality teaching for graduate students. The cost of attending is ok;but the lack of scholarship availability especially for graduate/MBA students makes it harder for some
 students to survive. Other school like UTD or University of Houston have more scholarship provided for graduate students. Less internship available - All of this demonstrate a less commitment from UTA to meet my needs

 Some of the ladies that I talked to seemed rude and didn't fully answer my questions. However;I love UTA and the scholarships/opportunities it has given me!
 Some of the professors are extremely helpful and others are not;as well as the university offices to get information.
 Some of the professors I've had were not good communicators and were confusing with their instructions;or their course websites are vague and not very helpful. I would also like it if I could see course grades on a more regular basis
 than just 4th week;midterm and final.
 Some of the staff assistants sometimes are annoyed with helping students. Not in all cases though;but I seem to get most of them. As for the course grades I did not get any progress report grades on mymav and could not determine
 how I was doing in the middle of the semester. Because of that I ended up with classes I should have dropped but ended up with not that great grades. Web based registration is probably the best option for students;but I still don't
 understand the system of other people getting to register first. Also;some of the organization of classes and trying to select classes are somewhat difficult and the descriptions for the classes should clearly define who and who cannot
 register for certain classes.
 Some of the staff in the financial aid department have been rude;unhelpful;and talked to me like I was stupid (bad enough that I considered filing a complaint). Also;the few times I have been there they had several staff members
 available;but they continued to visit with each other and didn't even acknowledge that I was there. If you're going to have someone take a number;don't leave them sitting around until they go to the desk to let you know they are
 there.
 Some of the undergraduate course class sizes are huge;and provide no opportunity for open discussion. Tuition is higher than I would like it to be.
 some of the university offices need work. I have had several frustrating experiences with the records office.
 Some of the websites are so nested that you have to click on one thing to get to another to get to another to find that it does not take you where you thought you were going. I think a redesign would be helpful with the most
 sought after items being at the front and less sought after being in the tabs after.
 Some office staff members and faculty are not as helpful and polite at times when students need help with advising or financial aid assistance.
 Some office staff that I have encountered can come off as annoyed or even mean.
 some parts of UTA website include old information;specially in student affair;and other activity related pages. internship almost impossible with wrong policy about paying higher wages to some Phd student. hourly rate for RA GTA
 not fairly designated.
 SOME PROFESSORS DON'T HAVE A WAY OF COMMUNICATING WITH THEM
 Some professors are slow in returning grades for projects/tests... sometimes waiting very close to the end of the semester.            Web-based registration requires that I meet in person with my advisor. I would rather just be able to
 submit the required prerequisite material online/by e-mail to be cleared to register for classes because I live so far from campus (50 miles).
 Some professors seem more concerned with their projects than their students success at this institution.
 Some professors take longer than needed to return back grades.
 some professors talk down to students inclass for asking a question and then will not provide help out side of class due to their :other classes and avaialble time. Some state;they have tutors for that.
 Some staff members are mean and rude. When you ask a question they look at you like your stupid.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                          Page 34 of 85                                                                                       The University of Texas at Arlington
 Some teachers are not even teaching their subjects. Their talking about irrelevant stuff that has NOTHING to do with the curriculum and then expect you to know everything on your own because they waste time lecturing about
 other subjects.
 Some university offices seem to want to push students out the door instead of taking the time with each student. I think each of us would feel better waiting when we know that the service we are receiving is of a higher quality.



 Some visiting faculty Professors do not have any time to meet and answer the doubts. they come in the evening teach the first class then he rushes to the next class. one or two students get lucky to ask doubts. e-mail is not always
 the best way to clear doubts.      funding and scholarships has always been a reason for my friends to attend other schools even though UT;Arlington was their first choice to attend.      Internships- hardly companies come to hire (may
 be it was because of the economy). I know career center people are doing their best and I hope more companies will be flocking our campus after the new Research building has been built.

 Sometimes faculty can be rather dismissive to students;registration can be an arduous task as MyMav never seems to know what classes I am qualified to take;office staff members sometimes are uninformed;can take a while to
 respond to an e-mail or phone call;and the university website is convoluted and hard to navigate;on top of having poor information.
 Sometimes i feel like a number in the mass;and no longer an individual at uta
 Sometimes I feel that more advisors should be available to help students because the offices are backed up with students wanting assistance.
 Sometimes it is difficult to get off work to meet with an advisor if it is a walk in or scheduled. If you work full time and have class immediately following;it is difficult to get the needed answers.
 Sometimes it takes longer than expected for me to receive an answer about an important question that I may have for an advisor. I understand that they are busy and are working as quickly as possible but it is frustrating at times
 when I need help and the help is difficult to find.
 Sometimes office staff makes me feel like answering my question is an inconvenience. Also;when asking my advisor about my degree plan;she led me down the wrong road so I will not be able to graduate with my classmates...then I
 switched advisors and he is great and cares- doesn't just want you in and out so they can take a lunch break.
 Sometimes professors don't return grades fast enough. even when exams are given on a thursday or friday;they still manage to not grade them on time.


 Sometimes the advisers in my department are gone and the one who is there is already talking to a student. So that makes for a long wait sometimes. The University offices are always slammed with a lot of students all in one time
 especially at the beginning of the semester. I think that you should have more staff just for those times. Course grades take a while to post on MyMav at the end of the semester;could be a little quicker.

 Sometimes the professors are sometimes rude and I completely disagree with the grading system at UTA. I have literally lost 3-4 A's by few marks. Its completely unfair. But I have made it up by having some papers; in my name which
 lost me intern opportunities. As UTA is moving to a tier 1 institution;this aspect should be given consideration. The research level is pretty good. Also;the number of professors working in a field is very less when compared to UT
 Austin;TAMU etc.
 Sometimes there is mis-communication among office members so questions aren't always able to be answered in a timely fashion. There have been times where members of the staff;probably having a bad day;will take it out on the
 student or just kind of judge a student for asking a question that might have seemed simple. Tuition just keeps going up and there's really not a clear explanation why.
 Sometimes University office staff is rude when answering the phones. It also takes forever to get on the phone with any staff members.
 Sometimes when I would call to ask questions about Financial Aid;the receptionist (or whoever I was speaking with) was very rude and short. They seemed very irritated that they had to be at work and it definitely came out when I
 talked to them. They were short with their answers and really just made me feel like they did not care what I was talking about and was trying as fast as possible to get off the phone. It was really annoying because I never got a
 specific answer to any of my questions. The wait times at some of the University Offices was quite a while too. The class sizes for some of my classes are also ridiculous. There is over 200 people in some of my classes and it makes it
 pretty much impossible to have any one-on-one time with the teacher witch takes away from getting a thorough education. It's almost like I'm teaching myself half the stuff becasue there are just too many people in the class.

 Sometimes when interacting with the University office staff;I do not feel welcomed by them. It creates an intimidating environment for students who are confused about things. I feel like University office staff should be more friendly
 and patient with students;especially freshmen. Their intimidating and sometimes somewhat on edge dispositions make it unlikely for students to feel like they can return to ask for whatever they may need. Especially when somewhat
 confused with an issue.
 Sometimes;the advisor takes a long time to respond to emails.
 Somewhat dissatisfied (web-based registration) - The only consistent aspect of the MyMav website during my 5 years here is inconsistency. Can OIT really not make this run in Firefox? Somewhat dissatisfied (useful info on UTA
 website) - There are many pages with dead links. The search results aren't always relevant. There are very old pages with old logos once you get out of what is top level. Why is there not a template for different departments to
 use?
 Somewhat dissatisfied with the staffing of the Bursar's office because most of the time there is an extensive wait time to get a hold of a staff member;which makes it seem like there are not enough.        Not satisfied when I try to get a
 hold of my advisors or ask my academic dept a question and it takes them more than a few days to return with an answer. Also the advising staff does not seem to be that experienced and are not as helpful as they should be.

 Specifically me and most of my international student friends are highly dissatisfied with the office of international educations at UTA (OIE). We have fellow grduate students at University of Buffelo;Cleveland;Univ of Ohio etc. and
 contrary to their experience;we the international students at UTA feel that OIE exists for the sole purpose of "Harrassing" international students;not helping them. I am currently doing my second masters degree at UTA and
 honestly I feel grateful that now I don't have to go to the OIE as my status has chaned from F1 to H1B. I started my first Masters degree at UTA in Fall 2005 and from then till now the services at OIE is going down in
 quality;availability and accessibility. Some advisors are not knowledgable enough to give correct advise;people at the front desk treat us as unneccessary problems. I wish I could tell them that somehow their salaries are very closely
 related to the tuition that the international students pay and we expect a better treatment. Advisors are not available as you visit the office;now-a-days you need to make advance appointments;also you can't meet the advisor you
 prefer to meet. Staff change is so frequent that you might not meet the same advisor twice (that might be a bit exaggeration)...but you get the point. Other university services are so much better that sometimes it does feel that may
 Staff in academic office seem pre-occupied and not anxious to help. Two staff members have seemed impatient and irritated in their service to me. Two faculty members have been very involved and available but others seem
 unavailable and adjunct professors are particularly difficult to interact with.
 Staff in my department seem rude and unwilling to provide answers with charitable replies. The availability of the offices and instructors is only available through internet communication. And finally;the cost of tuition seems
 unreasonable in that the cost of one course is about twice of what a full-time load used to cost me at Southwest Texas State Univeristy back in 1994. The increased cost of tuition is not consistent with inflation.

 Staff rarely answers questions in a timely matter.
 Staffing is poor in every area of UTA;but especially with regard to financial aid. It's almost impossible to get ahold of someone right before the semester begins;and there is no way to leave a message to get your questions answered.

 Still waiting on verdicts for some of my transfer credit. I'm being forced to take basic classes when it's a waste of my time and money when I clearly do not need such courses;specifically Intro to Professional Nursing. If someone has
 already worked in a hospital environment or in the military this should not be a required class. Web-based registration should have more information available on one screen without having to continually click on links. Web-based
 tuition and fee payment is not efficient for veterans. We are now being charged late fees if the University hasn't been paid by the VA. I've never had this issue at another school. Now I have to take time out of my day and talk to the
 Burser's office to correct this.
 Student advisor unable to respond to email inquiries quickly due to lack of staff.
 Suggestion - To make classes available. Im finding as a Senior that alot of class times overlap. How am I supposed to take the class I need if two classes that I need are only available at the same time with exception to online classes. I
 do not care for online classes and the only other option I have is to take an online course to get the class I need.
 Support staff in my department office is not friendly. Tuition cost per semester at UT Arlington is increasing every semester. Attending UT Arlington has become very expensive compared to other schools in UT system.




 Syllabuses are now available online;which is great; however;many times they are not available before my SOCW classes start. This causes a delay in getting textbooks for class at a fare price and being able to read the first few chapter
 before class starts.      As far as costs being reasonable;I have noted over the last year reduced value for my money.         1) I pay over $100 for a parking pass;yet the parking has diminished by the new construction. In my case the
 new Engineering building has caused Social Work students;like myself;competition for parking with Engineer students in the lots adjacent to the Social Work buildings. Many times I have to park at the MAC and walk at 9pm to my
 car alone because there is no late night shuttle running.         2) I pay for 8 credit to UTA for the privilege of counting my 500 internship hours;that I work for free. However;the student internship insurance was cut and I have to
 acquire it now. When I found out it was only $35 per year;it makes me wonder why my thousands of dollars paid for 8 course credit cannot cover it.              3) I received notice that next term printing will cost me additional money
 above the fees I am already charged. Another;issue with printing is that Social Work buildings only has one printer for operating for all the students. That is in the Social Work Library. The other two in building B and computer
 Teachers do not hold an appropriate amount of office hours. During the planning stage of registration it would be helpful if we could put a list of classes on a watch list or gathered list to see if there are changes or to pick from the
 various time slots while seeing all the options together.
 Teachers seem more interested in their own research than teaching the class. I have had teachers not show up for class without notice. The language barrier is tremendous. A lot of the teachers have a very hard time communicating
 english clearly. I completed my undergrad at UTA and came back two years later for my graduate degree only because it is the most convenient location and with hopes that the graduate professors would be more qualified but that is
 proving not to be the case.
 Teachers take too long to post grades.
 The "advisor" is difficult to get in contact with and does not reply timely. When asked if she is helpful;my reply is "I have never met with her;so I don't know." I would not call her an advisor. The clinical coordinator never received my
 paperwork that I faxed and emailed to her;so I had to send it again months later in order to begin clinicals.
 The academic advisors in the biology dept. are only available at appointments and sometimes that is very hard to get. I have a new advisor now and she is much for helpful;linnette tucker;but the last one I had didnt help me at all and
 I blame being off track in my degree on that.
 The academic departments need to have open hours that span the entire day;not just certain blocks of time. This allows any student time to meet with an adviser and have their academic questions answered.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 35 of 85                                                                                      The University of Texas at Arlington
 The Accounting Department does not take care of their students. They tout the dual-degree program;then schedule core accounting classes during core class times for the other degree programs. In my case;the other program was
 the MBA Cohort;which only met on Mondays and Saturdays (for the entire length of the two year program). I got lucky that the head of the Business Office convinced the Accounting Department to change the scheduling for ACCT
 5311 (the prereq for almost every other accounting course) to a Tuesday when I needed it;otherwise I would have had to spend an extra year in school. The schedule change only lasted one semester;however;and current dual
 degree students are SOL. The Accounting Department also regularly puts classes on its schedule that end up not happening. This screws over students that were counting on those classes for their degree program. There are also
 courses;such as Tax with Pierce-Hall;which are GPA killers because they are unreasonably hard. UTA is losing students to UTD for these classes because students know that there are only two or three A's in that class per
 semester;and many;many D's and F's;so they go to UTD for that class instead. I did this;and there were several familiar faces from my UTA classes there right along with me.         The Accounting Department also does not take changes
 in the accounting world into account. The Texas State Board of Public Accountancy announced over a year ago that as of July 1;2011;all accounting students will have to take a Business Communications and a Tax Research class to
 The advicers in the international bussines department..are very negative and don't treat students right.




 The advising department in the business building will only accept appointments;which i can never make.... and the times they accept walk in's I can't do that either. Also;the first advisor I had when I first came to UTA two years ago I
 loved. She was so nice and helpful. Then someone new came in and she was very rude to me when I had mentioned I was having trouble in a class. She offended me because she said well thats your major you should be passing that
 class. I asked her what would happen if I did and she said well we will deal with that when you find out your grade. I had such a bad experience with her that first time I try not to go as often as I should. Last semester I went and got
 my degree plan. This semester I didn't go. I just signed up for the classes i thought I needed to take. I've also asked her several times when I could be expected to graduate. She would never tell me because "it wasn't to that point yet".
 I will be visiting her soon because I think I need to prepare for graduation next May. However;I'm not looking forward to it. SHe needs to be nicer and more understanding that we might struggle with some classes. Everyone does it.
 I'm not perfect. I shouldn't feel stressed out when I see my advisor. She's there to advise me on what classes to take.
 The advising office for Interdisciplinary Studies is severely understaffed and unhelpful. I am having to stay in school an extra semester because they would not help me and when they finally did;I received wrong information which led
 to me taking classes that weren't necessary and pushing my graduation date back. They are rude and take way too long responding to emails if they respond at all. Their office hours are inconvenient and only available at times when
 most students have classes. Therefore to meet with an advisor;I have to miss class which is irresponsible and can be detrimental to my grades. The office staff is uninformed on procedures and scheduling so it is necessary to visit the
 office several times just to receive correct information from several different people.I was extremely displeased with this behavior and considered leaving the school because of it.

 The advising process was terrible. It took months to get responses that should be immediate - responses that affected registration and graduation.
 The advising staff in the College of Nursing has been sparse and inadequately prepared to assist students with their questions and degree plans in the past. Things have improved this semester with the hiring and training of new
 staff;although there is still room for improvement.
 The advisor is not helpful;and does not seem knowledgable with regards to my degree plan and options.
 the architectture department are not very nice and they take to long to answer a question. As well as they really do not inform you very well in the degree part.
 the Architecture department has bad advisor. it is really hard to make an appoitment with her. Student doesnot understand why is she so busy when she never has time for student. Now;she has a assistant and she is the same way. I
 feel sorry but I think uta need to do something because student are getting the wrong information because they donot receive any assistand from the undergraba advisor.
 The Architecture Department offices do not answer questions timely;and are not always available to speak with. One may have to make an appointment and see them two or three days after needing to speak with them.

 The architecture office has a hard time responding to inquiries in a timely manner. I personally got the run around a couple of times when trying to ask questions about my major and and on how to change a grade. Instead I received
 a couple of opinions of what I should do from the secretaries instead of her actually going to the advisor who was right next door. Becuase of such advice and late information I was not able to exclude a class in time and had to drop
 from the program. I am now in fine arts and the advisors are wonderful and respond in full in no time at all
 The Bachelor's Accelerated Degree program has been teased for over a year. I'm still waiting for it to be started.       Also;there are a very few number of upper division courses online to complete a degree. We followed my husband's
 job to another town and I am unable to finish my degree on campus. We need a viable option online.
 The Bursars office and the finicial aid offices are very unprofessional and rude
 The bursars office is very rude and never gives me the correct information. Every time I call or go in they talk down to me. I usually have to go through many offices to get the right information. Many of my peers have voiced similar
 complants.
 The business class size are inappropriate;plus the internships opportunities were very limited.
 The business department advisors are consistently unhelpful;and lead to me wasting my time on average.
 The Business Department advisors office have told me many things the first time I come in there with a question;then the next visit have told me completely different answers.
 The business office is extremely difficult. I find the majority of the advisers in that office to be no help. I had an appointment with them (that I made three weeks in advance) and they canceled it because spring grades were not posted
 yet... makes no sense what so ever. They make up all of their own rules and make things extremely difficult for their students. Every time I pass by a UTA add on the freeway that says something like a place without limits.. I just laugh
 and think the exact opposite. I love UTA but the business advising office is making me hate this university.

 The business school is a diploma mill. As long as you pay your tuition you get a degree. There appears to be no interest in cultivating a long lasting relationship with the college. Individual professors are eager and willing to help
 students;but the college as a whole seems to care nothing about how successful a student is while they are attending and only seems to care when as an alumni they write a check...bigger the better. Students in professional degree
 programs are not at the level they should be to provide personal experience and situational management experience to make class room discussion relevent to everyday needs. This maybe due to the economic downturn in the
 country as BA/BS graduates are not able to get jobs and have not choice but to move on to professional graduate degree programs. Hopefully;that will change soon.

 The campus;in general;is overcrowded. Class sizes are too large;and the University staff sometimes reflect their stress and frustration when working.
 The Career Center is designed only for Undergraduate Students not for Masters or PHD students ,so almost no help in finding internship for them.
 The Career opportunities for UTA students are not good. I came to UTA just because of cost. I wish UTA had a better rating among the hiring companies.
 The class size in some of my freshmen level classes is through the roof. 300+ in one class makes it hard to hear the teacher especially when they have not been given a microphone and no connection to the teacher what so ever.
 The web basedmake it seem as if you are just one ofthe perk of I can pay it any time I want to pay attention in class orhad engaged. It is likemonth andaalarge for the system to work right.churchmade it hard for meform.
 The class sizes tuition/ fee payment is a pain. It has many. Honestly;it makes me not want but;just this past January I be to wait almost a attending half church. I want the "homey" This feeling;but in class to register for

 The classes are with a lot of people sometimes and I think that's not Good at all because sometimes you get distracted ;and the cost for the school is so expensive honestly
 The classes I have been in have for the most part been very large. It was very difficult to have a relationship with the professor when I was one of one hundred students in the professor's class.
 The College of Business staff and advisors are so rude! They act like you are bothering them or if you ask a question you do not know they act like you are stupid. I made an appointment to meet with an advisor early before the fall
 semester started so I could sign up for my classes. I work full time so I took off the early morning of this day so I can meet with the advisor. When arriving I was told my name was not in the book and that there was nothing I could
 do but book my appt a month out. I was very angry because I should not be punished for their mistake. I wrote my appt in my planner so I know it was correct. Its also hard to get a hold of anyone in the Financial Aid and other
 offices. At least when I do get a hold of someone in one of the offices they are kind and very helpful.
 The College of Education does a poor job of communicating with students. I have had many issues with emails not being returned when dealing with urgent matters.
 The College of Education is understaffed. I have had an adjunct teaching my graduate classes. To be blunt;I have more experience and expertise than the adjunct instructors. I am deeply disgusted that an instructor with experience
 and expertise in daycare /advising department is very understaffed. Mymav has been acting very weird is no wonderI why teacher quality is suffering in Texas. My online courses are happening better. One instructor had two different
 The College of Nursing's preschool was appointed to teach an elementary math methods course. It lately; when open the site the home page keeps refreshing itself. It has been not much to other students as well.


 The Computer Science and Engineering department seems to be understaffed. Advisors office hours are usually around 2 hours a day;2-3 a week depending on who you want to see. This makes seeing them very difficult when many
 students need to see them. I have waited outside their offices from the beginning of their office hours until two hours later and was informed I would have to come back again after 2 hours of waiting.

 the cost attending is not reasonable the tuition
 The cost of attending is high because I am paying out of state tuition. Even though I am getting my masters of Social Work;a career where there are not many high paying opportunities;there are not many scholarships that would
 adequately balance the tuition loans once I enter the field. Social Workers need more financial support.       The internship opportunities are greatly varied in the Social Work program in Arlington. Yet many of us drive into Arlington
 from other cities. I would love to see these opportunities growing out into other areas to meet the needs of traveling students.
 The cost of attending UT Arlington for International Students is not reasonable; it should be decreased and scholarship opportunities should be available to International students. It will increase the enrollment and at the end UT
 Arlington will still be in profit.   UT Arlington needs to focus on parking issue;which is our first need. University Housing is also an issue for new students. There is always a long waiting list to rent a University's owned apartment.

 THE COST OF ATTENDING UT ARLINGTON IN COMPARISON TO THE UNIVERSITIES OF NEARBY STATES IS VERY EXPENhttps://surveys.uta.edu:414/ses/#NULLSIVE. ESPECIALLY FOR INTERNATIONAL STUDENTS LIKE
 ME.
 The cost of attending UT Arlington is going up too fast.
 The cost of attending UTA is not reasonable at all. Especially if a student is a US Citizen. Now there are other issues to like the problem of not being charged residence fees even though a student in question has been living in Texas
 for 1 year.    Furthermore a student must have to have at least 24 hours completed at UTA in order to be eligible for scholarship in the business department. This means that even if a student is maintaining a good GPA and is
 enrolled as a full-time student;he/she is not entitled to scholarship just because 24 hours has not been completed. Lastly I would like to add that UTA charges so much for little things such as $ 120 for 4 hour orientation;$ 40 for tsi
 test etc.
 The cost of attending UTA is somewhat reasonable considering the cost to attend other universities;but the cost could probably be even more reasonable.            With the elimination of the printing money allocated to students;I am not
 somewhat disillusioned as to why UTA would proceed with that action. Students need that money in order to avoid extra expenses out of their pocket.
 The cost of attending UTA was a motivating factor coming here but it keeps increasing steadily but staff seem to have no regard for students. We have beeen informed prinint privileges will be taken away starting from next semester.
 Not even reduced;taken away without regard to how the students feel about it even though we pay tuition. Some of the faculy and staff do not give the impression that they really want to help the students and availability is a big
 issue;unless phone numbers count.. I emailed my academic advisor almost three weeks ago and I'm still to get a reply.
 The cost of coming to UTA is getting too high. It is all the little things that add up. For example;the money on our UTA ID for printing. If we don't use it;then we should be reimbursed for it at the end of the school year.

 The cost of education for international students is extremely high and very expensive. UTA is excellent for education but sometimes;not convenients for various students. The Nursing Department is always packed;no matter what
 time you go;and there are very few advisor;who sometimes are rude.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 36 of 85                                                                                      The University of Texas at Arlington
 The Cost of one class alone at UTA is $1100. Tuition is increasing in additional to federal budget cuts which are affecting financial aid. It getting tougher to go to school with out any support. Then once graduation comes students
 owe a huge debt. I understand raising the cost of tuition by 20-50 bucks a class times 30,000 students will help. But next year tuition is going up to $400 next semester for what? Does it really take that much to keep UTA
 maintaining?!
 the cost of school is skyrocketing;being a student who lives an hour away it is very costly to go to school;and the required supplies compounds the cost.
 The cost of school is too high.
 The cost of the classes as gone up extremley. It makes studnets have a harder time enjoy school because of their financial burden. They work to pass in concern of loosing aid instead of working to learn.
 The cost of tuition goes up every year. There should be some cap on the growth of tuition
 The cost of tuition has increased every year and now I hear there will be an increase intuition and students will loose the printing allowance.
 The cost of tuition has risen far faster than inflation or other goods and services.
 The cost of tuition is rising above that which I was prepared to pay.
 The cost of tuition is rising constantly and I am financially unable to pay higher tuition rates.
 the cost of Uta is kind of high. I understand its a university but by the time i graduate i will be in a lot of debt.
 the course fees are high compared to other institutions around the country and also the on campus job opportunities are very limited and it is becoming tough for international students to manage their costs.
 The course grade need to be posted for me to know what I made and where I should improve upon. It should not take a month for one course grade to be posted.
 The current MyMav system seems very outdated. When trying to plan my classes it is somewhat difficult due to long load time. I would like to see an update to improve the searching for and registering for classes
 The delay in processing my transcript caused me to miss the first 5 week class and therefore delayed my graduation. This was the academic partnership. At first;my academic advisor was helpful (but not very friendly)and then she
 became rude. I do not contact her anymore and if I do it is always by email. I do not want to talk with her again.
 the department is not always staffed or available to help me when i have questions. one of the advisors in my academic department gives false or misleading information and is rude to me most of the time i see her.

 The departmental budget cuts have been harsh on students unnecessarily. there are other more efficient ways to do cost cutting rather then enforcing strict cost cuttings on students facilities etc.
 The Education Department has 2 advisors and a relatively large group of education majors.  The class sizes are relatively appropriate;its more the classroom sizes are not. My Micro-Econ course barely had breathing room with the
 70+ students it had in it;yet my math course has little more than 30 and the room would easily seat over 100.          I think the Web-based registration would be much easier and better if while you were looking at the course
 catalog;you could click a link that would take you to the class' registration page. Rather than having to copy/paste the course number into a separate tab.
 The Engineering Academic Advisers need to do more research on course work done in a Foreign Universities. The schedule is always not comfortable for students. Long queues and wait times;least 30 minutes to see an adviser.

 The English department offices do not have phones and it is difficult to determine when they are open for advising. Mid-term grades are difficult to find on MyMav. Web-based registration is somewhat inefficient and hard to use. The
 UTA website could be more streamlined.            To meet my needs;I wish UTA had a better cafeteria and dining options are very limited considering the number of students here. The fact that print money is disappearing in the fall is also
 going to be an inconvenience for me.
 The faculties gave me a really hard time getting them what they wanted for me to be able to transfer.
 The Faculty in some online classes seem overwhelmed and often either take two-three weeks to get back to students when the timely-manner is no longer an issue. Inquiries to University offices have not been answered accurately.

 The faculty member's such as TA's in lab portion of a course are sometimes not clear on the directions or cannot answer any questions you have and can be rude.
 The faculty members can be somewhat distant from the class and honestly show no caring at whether we pass or fail. I was in one political science class where the teacher had to curve the grade over 20 points just to get half the
 class to pass. I walked out of that class learning nothing more than what I already knew when I entered. He also didn't really talk to the students just gave a look like he wanted us to go away from him. I've experienced this kind of
 thing in a few of my classes. The office I go to for my major was not able to answer a question and it took a good two weeks for her to say "I don't know contact another department" for help on what a "graded with pass option"
 grade meant in my English class. The Financial Aid office;Bursar;and Registrar office staff can just be rude and the wait is usually fairly long. I don't really care for the cost in correspondence with what I get out of UTA.       I do love
 this University a lot;and I love the German department and the people I meet here;I just really wish these things would be fixed and that the office people in the Davis Hall offices were not so rude.

 The faculty members in my department are never in their offices;and are unavailable to meet with students. In addition;they do not respond to email! They do not grade papers in a timely manner. They are of no support to the
 students! The new faculty members (and the turnover is extremely high) are inexperienced and ineffective instructors. I have learned from my time in the department;but the learning has been self-imposed. I would not recommend
 the department to anyone.
 The fee for online courses is quite high and therefore discourages many students from wanting to take advantage of this option.
 The fees for the web based classes are expensive.
 the fees is one of the main criteria that i joined UT Arlington and if it keeps increasing it becomes difficult for me.
 The female professor I have this semester is partial to guys in my class and it shows BIG time as she calls on men 90% of the time and is harder on the ladies upon asking/or asking a question. Unfortunately;I've stopped contributing
 during class and know three other ladies who've done the same.           I went to the business advising office during walk-in hours and the woman who advised me was rude and inconsiderate; I could tell she wanted to get me in and out
 to meet her schedule and it wasn't at all about me.          Wish there were more marketing internships and they were posted on some type of internship board in the hall for easier access. Sometimes I can't make it to a computer;but
 would like to know what's available.
 The financial aid office is not very helpful with scholarships. They aren't that nice over there.
 the Financial aid offices and scholarship offices are very hard to get ahold of.
 The front staff of the offices in Davis Hall;with very rare exception;are rude;unfriendly;and not willing to help. For most companies;the front desk is the first impression and customer service skills are usually stressed highly. That
 does not seem to be the case for this University.
 The grades are not posted at a quick enough pace.
 The grades for Cohort Program needs to be posted everytime a class has complete and not after the completion of three courses. Also if the instructor or the department will be able to provide certified copy of students grade if
 they need a copy of it if it has not been posted online to be submitted to the company that they're working for;for reimbursement purposes and wait and not be able to submit it within the deadline and not be reimbursed for that
 term.
 The graduate adviser(dr. tong) of MAE dept. has a bad manner;probably the worst I've ever seen in a faculty. Whenever I went to him he makes me disappointed with some harsh words and dis-encouragement. He doesn't like
 students with dark complexion and shows it clearly. I'm a sufferer. I took one of his course and he gave me a C where I deserved A.
 The hierarchical system of organizing information on the UTA website is confusing and often unnavigable. The search engine often fails to retrieve relevant information.          The cost of attending UTA appears inflated and is even
 expected to increase in the coming years to an unmanageable level for many students.
 The hours available to see my academic advisor are not convenient;often times an appointment needs to be set up that is months away and the hours to go in for walk in are only one day out of the week that is over early in the
 afternoon. The academic advisors for the Nursing Department should be more efficiently staffed. Another problem is when you do get in to see the advisor;you feel rushed or treated as if you were already supposed to know the
 answers to what you went in there for.         Web based registration is not efficient at all. I always have a hard time because I either do not know the number of the course or what category the class is in. For example a Nursing class I
 have to go in through all the nursing classes because I do not know the class number to it.I think a faster and user friendly way should be implemented.
 The hours of my academic department and some university offices are not convenient for students who work full time from 8am-5pm.
 The housing office does not respond quickly or in a satisfactory manner
 The industrial engineering department is not fun to deal with.
 The Interdisciplinary Studies department has been under staffed and the times we are allowed to go in are not very good anymore.
 The international office is horrid. I could tell you endless stories of mistreatment. Not to me personally;but I have witnessed it. I fear revealing names because of someone "accidently" losing and I20 and then I have to spend the next
 2 years appealing my fiance's deportation. It's that bad.
 The internship opportunities for Master students in electrical department are few.Many companies in job fair come for cse and management but only few come for electrical.We want university to bring more companies that get tie
 up with univ and offer more internship programs for students form uta...
 The internship opportunities seem to be a very vague collection of what the professors email to their students;rather than a centralized and standardized process. If there is a department or grouping or something that helps students
 The internship program needs of it.
 locate internships;I'm unaware some serious help. There is no one to really go to for advice regarding jobs in the accounting department. Advising is nonexistent. UTA needs to improve in this area trememdously.


 The INTS office is understaffed and I do not have an opportunity to meet with an advisor. It also takes a while for exams to be posted online.
 The lady at the front desk of Business Counselor office has a bad attitude and is not helpful when asked a question. She looks very disgruntled with her job.
 The library is closed during the weekends. This is EXTREMELY INCONVENIENT.
 The main reason why I am dissatisfied is because of the UTA Shuttle Bus Department. This past Monday in the morning (that would be 3-7-11);I was late to class because the man driving the express route shuttle bus went to the
 bathroom and did not pick up on his normal schedule. When he did arrive;he left before other students could get on the bus (who were getting out of their cars because it was cold). After talking to some of my peers;when this man
 drives the shuttle bus;they have often experienced this problem. UTA needs commuter students to park in the remote parking lot or there is going to be some parking issues on campus. If I don't trust that the shuttle is going to get
 me to class on time;especially to my class where my professor locks the door if I'm late;I don't want to park in the remote parking lot. I am not saying that he should not have been able to go to the bathroom;but there should have
 been someone in the transportation office that relieved him of his duties. From my understanding of talking to several shuttle employees;this office does not always give their employees breaks. That's ridiculous. I have also noticed
 that only a few shuttle drivers care about getting us to class on time by sticking to a specific schedule. It should not be that way;the students are your customers;and you'll lose business when customers are not happy with a service.
 The main website needs work. Most people come there to find information about a) enrollment information b) academic calendar or parking information. Honestly;an xkcd site explains it better than I can: http://xkcd.com/773/

 The management of the art department seems to be greatly lacking organization and the needed attention of the university as a whole.
 The Math Dept. particularly the Calculus courses are lacking at best. Any department which annually and consistently boast an average of about 30% as their success rate for the last six years (of which I am aware) has should be
 classified as fundamentally and systemically flawed. I personally have witnessed two separate instructors joking about the fact that half of the class will drop/fail before it is all over. Not exactly encouraging. I interpret that attitude as
 "ha ha sucker;you would have done better to have set your money on fire;because you aren't likely to be successful". I have constant issues with getting instructors to comply with my disability accommodations afforded to me by the
 Office for Students with Disabilities. I have on two occasions had to ask the OSD to intervene on my behalf to resolve these issues. There exist a serious lack disability awareness and sensitivity on the part of Math Dept faculty. The
 other departments are beyond accommodating and are extremely professional. Every professor I have encountered at UTA with the exception of the Calculus professors have kind and courteous and eager to help another person.
 It is well known that if a person is going to have any difficulty pursuing a degree at UTA their difficulty will lay at the Math Dept;and just seems to get worse every semester. It is now policy in the Math Clinic that the Clinic is
 The Music Department is not recognized by the University as much as other departments. The facilities need an upgrade.
 the my mavs is not very user freindly especaly for regestering for classes and paying things. i'd like to see uta's price come down to a more affordable level especally in this economy. i'd like to see field schools that are appart of
 anthropology major's programs for field schools are vital to getting a career in that field. still needs field schools as appart of the possable classes to sign up for.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 37 of 85                                                                                         The University of Texas at Arlington
 The MyMav site is incredibly slow;even more so when everyone wants to register for classes;which makes me not want to go to that site unless I really need to.
 The number of companies coming in Job Fares is not high. Moreover they donot offer large positions as being promised. More companies could be brought in given that Arlington is close to Dallas and Austin both being cities with
 large number of companies.
 The number of core classes for my major not offered online or at night is disappointing since I work full time. I am "overloading" my current Fall and Summer schedule just to fit in classes that have finally been offered online since they
 are never offered at night;but are required in order for me to graduate. I will still have one more class that I need to graduate and is offered in mid afternoon and mid-morning only so far.
 The Nursing department has been hugely understaffed with regard to advising during the past two 1/2 years. Advising opportunities are very limited and I have received inadequate information/consideration in the past. The advisors
 appeared uninterested;uncaring and more interested in getting everyone seen and dismissed as quickly as possible than taking the time that was necessary for proper advising. "Open Advising" is especially inadequate....waiting around
 for hours then getting no real advising...just simply "released". I finally did get one advisor (Jamila Lane) that actually took her time and corrected the wrong information that I had been previously given. However;that wrong
 information led to unneeded stress;time and money spent on unnecessary classes. My experience with the College of Nursing on the whole has been one filled with stress; the atmosphere is one of "too many students and not
 enough places" ....more of a weed out process instead of an encouraging one. I was told on my very first advising appointment to choose a minor so WHEN I didn't get into Nursing I could turn it into my major. Isn't their job to help
 me GET INTO the CON? I don't understand that mentality. They have hired more advisors;so one aspect of the problem has been corrected.
 The nursing department has grown substantially over the last year and although staff changes have been made to accomadate the students;there is still an excessive amount of time that you have to wait to see an advisor. It is also
 hard to schedule an appointment in a timely manner before registration starts unless you go to the office two months in advance. They are doing a great job;just need some more advisors to accomodate the growing nursing
 population at UTA.
 The nursing department has the worst academic advisors I have ever talked to in my life. I considered transferring schools for this reason. The academic advisors are rude;not helpful;and very unorganized. I tranferred from TCU and
 was disgusted at the way the academic advisors treated the undergrad students.
 The Nursing Department is always so busy with advising they almost never have it.
 The nursing department is not adequately staffed in any way. There are very few advisors to attend to the vast number of nursing applicants and when one gets to speak to one;they are too much in a hurry and seem very
 disinterested in the well being of the student. I have encountered some that act like they are forced to do the job and that is not what we need. We want enough advisors to attend to our needs and be understanding and considerate
 when they speak to us. They can be very cold. The tuition for international students is way over the top. It is not reasonable at all. There are too many fees piled up on top of the already expensive tuition and UTA needs to know
 The because we Davis Hall are not efficient by telephone. You have and out of pocket too.
 that office staff atare foreign students;it is actually more difficult to payto pesonally go over there to get an answer. The staff at the library especially the students are not engaged in assisting anybody. They should be evaluated and let
 go. The library never has anybody on line to assist. Thy do not answer the phone. It is impossibel to speak to anybody. Really need to revise the registration and tuition and search for courses page. It is very difficult to navigate and
 not user friendly. It is very frustrating. I am unhappy with it.   IT department should staff the call center with personnel that understand English and know how to solve problems.

 The office staff does not provide the necessary help for the academic paper work. The information in website is not easily accessible and user friendly. The cost for classes is more.
 The Office staff doesn't know what is on their own websites. My freind moved here out of state and found a in state tuition site that said he would get in state tuition. They had never seen the site before- but it was very clearly a link
 off of their main page. Staff was rude to me on more than one occassion in several different offices and basically had me on a wild goose chase for information on my tuition (Financial aid sent me to Bursar. Bursar sent me back to
 Financial Aid;etc.).    Class sizes have been growing to the point staff can not give personal attention to those students who need questions answered;or in the art field- a personal critique of a piece. The rooms classes are held in are
 far too small- the university keeps saying how it's not using its buildings to their full potential- and it's true- sticking a class of 30 into a room that should only hold about 15 is not using the bigger class rooms to their full potential.
 The tuition has gone up so much that my financial aid is having a hard time covering my costs. I am a full financial aid student- I can't pay for school in any regard;and that money is crucial to buying me what I need for school. With
 costs going up;and the proposed cut of funding coming in for certain degree plans;UTA should not have problems paying for anything. Instead;our teachers are getting cut;classes are getting scrapped;and degree plans are falling off by
 The online registration is very choppy
 The only complaint that I have against this University;and any University really;is the cost of tuition. My father is supporting me;and he is single;and we barely have enough finances to put me through college. The next years will be
 tough;and I wish there was a way that I could receive at least a little financial aid. Just because we are right above the border line on the income bracket for a single parent;doesn't mean we don't need financial aid. We also run a few
 cattle at home;and the cost of that is high as well;we have cut all of our spending except for basic necessities of living. But;a little help would be nice;or a reduction in the outrageous cost. I noticed the cost of living in a single;private
 suite in Arlington Hall is going up to around $5,000;I realize the economy is in terrible condition;but how do you expect people in the same situation as us to afford that? That is quite expensive. It looks like the only way out will be a
 student loan. I personally think the prices are way too high;but compared to other Universities I guess it is better.
 The only reason I came to UTA was because the Architecture program was available and it was the only one that was near my home. If it were up to my academic advisor Cheryl I would definitely not have applied to this school. She
 was very unprofessional and extremely rude on my very first visit. Wow! Anyway I let that slide during the course of my semesters here at UTA she has not been helpful at all. As a matter of fact i have found out that about 90% of
 the Architecture students are not satisfied with their advisor (cheryl)and nothing is being done about it.If you don't believe me just take a poll and you will find out what they really think. Something needs to be done about this. The
 advisor should be someone who guides you through your education helping you make right choices;we should feel comfortable speaking to our advisor. On the contrary that is not the case.

 The only thing I would have improved is a definitive way to more adequately access internship material. A great way would be for teachers to tell us where to find it instead of just mentioning the academic department office.

 The only thing is class size. It is very hard to get any individual attention in the type of courses that require in depth understanding of the material. For example;if a intro to bio class has 200 students;and the teacher has 5 classes;there
 is no way the teacher will even learn all the students names.      I completely understand why it is necessary;as there are a lot of individuals that need to take these classes and only so many classrooms and so much time in the day;ans
 so much material to cover.        I am aware of the supplemental instruction sessions;but those are usually occurring while I am at work. And there are numerous other resources to help the student.             It would just be nice to have
 smaller classes I suppose
 The payment of tuition and fees took many times to work correctly on many different computers.
 The payment system is not clear at all on the mymav. I can pay a balance;and then when I refresh the page it tells me that I owe more. Later on that day;the system will finally organize itself and tell me correct values. The red DUE
 NOW icon on the home page will render a different value than when you are looking through the tabs. The mymav payment system needs to be a bit more streamlined so that adult parents who are not computer savvy understand
 what they are looking at;and even some students who cant figure out what mistake the computer system is reading.
 The personnel in the Bursars office are rude and unpleasant. They address the students as if they were below them and show contempt for any question that is asked of them. My VA tuition assistance continued to send me emails
 because the Bursar's office didn't report my grades to the state for over a month. Either the people in that office are over worked and lack staffing or they are just unfriendly and unprofessional.
 The phones ring for a very long time before being answered at several locations in Davis Hall--bursar;records and registration in particular. Once answered; it often takes a call-back to get an answer since the person answering
 either doesn't know or the person who does is out to lunch. I find it difficult to locate specific information on the website. The search bar is often not helpful. And;there are many UTA sites that one will not locate unless they
 already know the full web address. MAE engineering class sizes must be small to achieve Tier 1 quality. The sizes of classes are increasing to the point where additional chairs are sometimes brought into the classroom. Junior and
 Senior level classes are only taught once a year. This is inconvenient and discouraging to existing students who often add an additional year onto their schedule. It is something that would have made me look to another university if I
 was deciding which to attend. There are nowhere near enough engineering internships available. I am a degreed(BA from UTA) undergraduate;and attempting to attend school again full time. As such;I do not qualify for a Pell grant
 even though I am below poverty level. Because of this;I also do not qualify for most other assistance. I was even told I was too old for a engineering grant for internship work at UTA;even though I met the STEM;poor;and under-
 the Pre-requisite sometimes is different from the catalog when i register online
 The previous advisor for accounting students was less than helpful. There were several times that it seemed like she was purposefully trying to not be helpful or answer my questions accurately and completely. I was given
 impression that because I work full time and already have one undergraduate degree;that I was wasting her time because I was only able to take 3 to 6 hours a semester. This past sememster was my first meeting with the new
 advisor and Erica was very helpful - and above all;didn't make it seem like she was frustrated with me for having to do her job. On the contrary - she seemed glad to help!
 The price has gone up a lot since ive been in school 8 years ago. I don't see why;it the the professors assign everything online so they don't have to work so hard grading papers.
 The problem with the course grades is that it completely depends on the professor. Some professors take a day to grade;some take weeks. That isn't the problem as much as a complete lack of a consistent online system to receive
 grades. We shouldn't have to wait for paper grades. TCC had a system called 'Campus Cruiser' that automatically had all classes. It had places to post updates;a grade area for all work submitted;and ability to alert you through text
 or email for class updates. UTA should get something like that if its affordable.
 The proccess of transfering from a community college was not orderly. I had to come a handful of times so they could get everything right. Also the Davis Hall offices like the financial aid and the general student section always seems
 to have a line;plus it takes too long for them to answer your call. Lastly;I do think that tuition should be a little bit lower...
 the process for the transfer students from the community college;especially for the International students;is somewhat hectic for the students. personally;i had to submit my documents three times because they misplaced or lost my
 document not once but twice.
 The process of transferring from a community college is smooth: I was unaware of of some of the requirements needed to enter into the major of choice.               Offices in my academic department open/staffed: I am a non-traditional
 student most often I take time off work to get to campus/park and try to make it to my academic department before closing time.             Web-based registration: not so much the registration just the withdrawal process;why is professor
 approval needed for me to drop/withdraw. Thanks for all you do! Really
 The process of transferring was very late reponses and they did not exactly tell me about what I missed and what I need for transfer;so I missed a chance for transfer once because of unprepared documents until due date and delayed
 transfer to the next semester. I hope they care about individual student more and process thier work quickly. Other process is also late like transferring college credit to UTA;sometimes they even lost the document I turned in.

 The process to transfer from a community college was lacking in support. I had mis-information that delayed my matriculation by a full semester. The architecture advising office is horrible.... The undergraduate office makes no
 attempt to retain students or pro-actively advise/engage students. I understand that its a small dept but surely there is enough time between major academic advising periods for the undergraduate advisers to proactively engage
 students on they're academic progress...
 The professors have not been attentive enough. I have emailed multiple professors various times throughout the year;and only a few times have I received a response;and even then not all responses were timely or helpful. Some
 important questions have just been avoided by the professors who refuse to email back with a response.
 The quality of education is not equal to the tuition. If it is going to be a lower quality;it needs to be cheaper.
 The quality of education you provide for the fee we pay is uncomparable.No internship opportunities for International students.
 The reason I chose somewhat dissatisfied for some of my answer choices because the class sizes have become way to big especially when you are doing actual classes for your degree plan. Also I don't know about half of the
 internships here because I never get any information from them. There should be a better shuttle system and should stop on more routes. Also I should be able to access any information about a organization;but I have no idea where
 to go to find that information. I feel like this campus doesn't really try to involve its students because there are not enough campus activities on campus to promote that. AT University of Texas in San Antonio;before spring break
 they give a special event dedicated to spring break about being safe. There is food;games;booths set up of different awareness. For example;the smoking booth;vision impaired booth ( where you put the goggles on and try to walk in a
 straight line);a condom table to promote safe sex;a dentist table to promote healthy teeth;a health food table to promote healthy eating and various other tables and booths to promote a fun,and safe spring break. Doesn't feel like a
 lot of campus involvement.
 The registration can be difficult when trying to find a class. Will receive an error message that the course is not listed or something like that. All of the professors do not provide their syllabus online and those that are found;the
 syllabus are difficult to find. It would be great if more internships are available in the Social Work field.
 The registration process and the layout of the website is very confusing. A better organization like that of the Blackboard layout should be adopted for a more "cleaner" look. I've never had any problems nagvigating the Blackboard.
 However;when it comes to MyMav;especially signing up for classes;it is just confusing.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 38 of 85                                                                                         The University of Texas at Arlington
 The registration system is cumbersome I also believe that the gmap should be available with one click from the student page instead of 5 clicks;it is difficult to find. At time the advisors in the art department are short in their
 responses;and having the office closed for lunch is a pain;as that is typically when I can run over;or get a break.
 THe registration system is not very well organized and takes a lot of getting used to.
 The response from Office of Information Technology should be improved. I applied for some services but it is still not working. They told me they will send me an email of instruction but I never receive it. Sometimes;they do not
 even reply the email I sent to them.
 The response time of office of international education for most of student's queries is too long. Please tell them to prepare the requested documents early and also to streamline/improve their inter-process communication.

 The response to query mails to faculty and GTAs are not vary quick.         The payment gateway is very slow and it takes around a week for a payment to realise;creates a lot of confusion in my account balance inquiry.

 The scholarship provided for the PhD student doesn't cover full tuition fees.
 The school is much more crowded now so it takes a while for the offices to respond sometimes because in my opinion;they are so overwhelmed with the over population.
 The School of Nursing staff seems shorthanded and it is often very difficult to schedule an appointment with them
 the school of social work field office is rude to both students and staff
 The science classes are overfilled with students and this hinders learning. The nursing advisors are pushy and rude. Students need information to help better understand the future road ahead;and in my experience and others-
 students leave the nursing advising dept. confused and upset. The overall attidude makes one feel defeated.
 The secretary in the Accounting office acts as though you are wasting her time if she has to get out of her chair. (several instances)       parking is completely inadequate. The university keeps growing;yet parking spots are either
 removed or made for specific use only         There is no clear explanation of the parameters used by the online registration. Tell the student deadlines when they register. I had a major issue trying to register when out of state visiting
 family. Once the computer has kicked you out;the bursar will tell you that it is your own fault because you should have responded in time to meet the computers deadlines.              for payment;the computer gives you only one option:
 pay the whole thing now. It is set up as if there were other things you could do;but when actually paying;only payment in full is available
 The site charged me for tuition triple the original amount.
 The some of the faculty members within my department are degrading and disrespectful to the same students who help fund their paychecks. To be so harsh in a field that is so subjective they speak as though it's objective and that
 their opinion's are now facts for the whole of the discipline.      The offices have only recently added a second employee to help with the entire undergraduate program in the building. Even then;clearances and other official acts can
 only be made by one person;thus making registration and such a difficult task each semester. In addition to the lack of personnel;the existing employees are rarely friendly and often seem annoyed to be bothered by students'
 inquiries.
 The Somewhat dissatisfied on the web-based registration;is mainly because of trouble I have encountered with trying to register for classes that seem to be open but that have waiting lists on them. It seems the different departments
 have trouble communicating with students and registration. For example;this last semester I had gotten "approved" by my counselor for a certain class that I needed. The next day online a seat became available for the same exact
 class but just a different time. The time was more convenient so I wanted to switch. I called to see if I could switch over since it wouldn't allow me to online and my response was that there was a waiting list and that I had to fill out a
 form in order to be put on the list to be able to get in the class. From a students perspective;it seemed not to make sense. If there is only one slot left and there is a waiting list;wouldn't the first person on the so called list
 automatically be bumped up to that slot? Why would I even have to be put on a list? Even though I didn't quite understand it;I filled out the form and waited a week then two weeks and finally emailed them because the semester had
 already started. I received and email that I wouldn't know whether or not I could have that seat until mid February! I just gave up on registering for the class because by mid February was going to be too late! I would not even have a
 The staff for the Criminal Justice program go above and beyond to exceed my expectations;but I find at times that staff on the main campus (i.e. registrars office and bursar) can be so busy that it appears they are overwhelmed and in
 a such a hurry that I sometimes lack confidence that I am getting the correct information,etc.
 The staff in my academic department are extremely understaffed and are rude and inconsiderate during appointments or walkins.




 The staff in my acedemic departmetn INTS is far too low;and they continue to fire advisors. I had to say somewhat dissatisfed with all things pertaining to my department because all the stress of low staff negatively effects everyone.
 I don't like how registration as it pertains to labs;because you have to drop your lecture and then re-add it if all you want to do change the time of your lab. I think that is hardly efficent;a student should be able to change thier lab
 without losing a spot in the lecture. I am searching for an internship with a law firm in the fall. I have had to search it out on my own by making calls to attorneys people I know;know. That's part of the INTS department;so I get that.
 But;as far as I can tell it's even unclear who exactly is incharge of the internship course. I feel like UTA is commited to my needs as it pertains to UTA making money off of me.

 The students accepted into the nursing programs have increased but there seems to be a lack of faculty and staff to support the rise in nursing students. It takes a while of the staff to response by to emails and phone calls;if they ever
 response.
 The times offered to meet with advisors and offices are not convienient for adult students like myself. I work full-time and UTA does not offer any evening hours.
 The times when the offices are open or when the person I need to talk to is not available. Experience with some of the employees either over courses or financial/tax forms lead me into confusion/upset when they couldn't give me a
 direct answer or weren't informed to the most updated information. As for information on UT Arlington web site I have trouble looking up specific information even after trying to reword or rephrase my search. Usually ends up
 taking me an hour to find one information or I just give up and don't bother to try again. Cost compared to my first year here was unreasonable since my GPA was under 3.0 I had to pay a lot out of pocket when me and my parents
 are poor; but until I barley went over a GPA of 3.0 I didn't have to pay anything. To me it shouldn't be this way since not everyone can make and keep a 3.0 GPA;so it should be fair in regards to whether or not you make a certain
 GPA since the financial aid should help both sides instead of helping the higher GPA then the lower GPA students. Internships I know there are some around the Dallas Fort Worth Area;but not everyone wants to work while they do
 school or plan to stay up here for the summers to do interns up here. I tried asking the Co-operative Engineering Intern specifically Carole Coleman if she could look around Austin;TX;but told me she can't because UT is right there.
 The transfer process can be become confusing sometimes. I would prefer UTA to work more closely with the college I am transferring from and iron out the details they are looking about me with my current college without getting
 me involved unless its required.
 The tuition at UTA has increased tremendously. I tranfered from Tulane University in New Orleans back in 2005 because of Katrina. Now I am a grad student. Tuition has gone up each and every year. I don't see the different services
 that I am paying for besides that new engineeriing building. I pay $120 for a parking decal and can never find a spot.



 The tuition at UTA is very expensive and I have tried to get scholarships but there is always an excuse like my dad gets paid more than 50,000 but what they don't take for notice is that we are a family of 5 people and in these days
 money is tight and the economy is falling why would UTA raise its tuition instead they should lower it. Also the people at the financial aid office are very rude and impatient they don't like to be questioned. I also have some teachers
 who don't give back papers and homeworks after a month or two have passed this is very ineficient.In my first year attending at UTA I enter the FIG program in which we took an intership at a public school but because of my legal
 status in the US I was unable to go to any public schools thankfully a charter school took me in but they also wanted to see legal students in their school.

 The tuition costs are too high. I could not afford them without my scholarship.
 The tuition for graduate school is extremely high
 The tuition has gone up every year and all the school does is build a ridiculous sports center; and My Mav is hard to use and is always down.
 The tuition is high;and being a Social Work major in an area where the building is old and not having a place to park at for my classes is frustrating.Especially when you have to pay for a parking permit and all those fees for one class.

 The Tution Fees is too expensive and unreasobaly set. For example why should a one hour class cost upto $1300? Why should the cost of 1 hr to 4 hrs be the same? Why cant the cost be per unit hour rather than based on arbitrary
 blocks? Compared to other schools the cost at UTA is twice. I am sure most students at UTA are either stuck there due to location to work place or are not aware that other schools are charging half the price for the same quality
 of education.    Why should parking decal cost $112? Why do you waste police resorces to issue parking tickets when you can employ students to do the same and reduce operating costs? Even after paying those exorbitant parking
 fees;get a parking spot is a nightmare.
 The tution is to high and unregulated. It continues to rise.
 The undergrad Accounting academic advising is lacking detailed knowledge of the courses to graduate. Different students are told different things are required. We need a person more knowledgeable to advise us.

 The University offices are somewhere no student ever want to go. The student that work at the reception are overwhelmed at the staff is almost always rude or short with students. They act like the students don;t know what is
 going on around them and treat them with disrespect.
 the university offices do not have a proper coordination. as a result the students are suffering. there are practically zero opportunities for interning or for getting a full time job after graduating and UTA seems to have no interest in
 where the students go once UTA gets its fee.
 The University offices;particularly the housing offices;are very rude and impatient to students with inquiries. I have experienced this on several occasions as well as numerous students I know who have been in contact with them.
 They do not provide the students with a sufficient answer to their questions. Every time I have had to communicate with the housing offices;they have been unhelpful and impatient. I know I am not the only one with this problem.

 The University Staff is not very nice to students at all;so therefore I do not expect helpful treatment from them.
 The university structure is not efficient;fair;or designed to accomodate the students at the University or develop staff who care about their positions. The staff level is not appropriate to the needs and demands of the University.
 Different people on campus in different departments with the same job titles have vastly different work loads and their pay is not equitable. Thus;some departments are overstaffed and underworked;and others are understaffed and
 overworked. The students are not held accountable for treating office staff with respect and many staff are not compensated with living wages. Some departments have secretaries that sit around all day and do next to nothing;such as
 student activities;and get paid more than hardworking secretaries or other clerical/professional staff who are doing ten job titles' worth of coordination. The university is more concerned with enrollment dollars than mentoring the
 students who need help the most. Furthermore;the committee to help students in crisis is completely asinine in that a student in crisis does not have the opportunity to wait for a committee to meet and further;the students private
 academic and purported mental health should not be shared among committee members. The committee is counterintuitive at best;and is simply a saving-face gesture in response to Virginia Tech and other random acts of
 The UTA University Office bureaucracy has scared away a few of my acquaintances from attending the University. One wanted to come for the nursing program. I am a double major and there are no internships for either of my
 majors.
 The UTA web site is too complicated and illogical. The University does not provide adequate support in searching internships (for international students). No partnership programs with employers.
 The UTA website is set up in a strange way and somewhat hard to navigate making registering and paying difficult.
 The UTA website;besides being pretty poorly laid out;is infuriating to search. I usually have to spend upwards of 10-15 minutes searching for small piece of information I need; most times it would simply be faster to call one of the
 offices. It seems that every academic department and group has a different layout for their section of the website;none of which seem to communicate very well with the others. Some information is missing from pages it should be
 on;while other information is on seemingly every one. Any links will inevitably redirect to a page with yet another layout;and often pages will loop back into each other. Most pages from the website mention other places on the UTA
 website to look for information;but inexplicably don't link to those pages;and instead make the user(me) search for them on their own.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 39 of 85                                                                                      The University of Texas at Arlington
 The UTA-Waco program was very difficult this last three semester;due to the only source of communication being the email;and the professors only having offices times to where the were hard to contact. Calling the university can
 be frustrating at times when you can not just drive an hour and forty-five minutes just to make sure you get questions answered before deadlines;and the waiting concerning departments are extremely extensive.

 The VA office is extremely slow and really doesn't stay on top of your "needs" or at least does not keep you in the loop by EVER answering e-mails. However;when you go up there in person it is a different story. I have also had it to
 where I get a "run around" being transferred from office to office if I have questions related to tuition or enrollment. Needless to say it has been a pain;but I still love UTA
 The way my registration was handled with my status being international but not full international created a lot of issues; everytime I spoke with a UTA rep I was told completely different things; there seemed to be zero
 communication between the international student office and the new student welcomed center. The welcome center student rep was also extremely rude to me and made a vicious comment about my status; all I wanted was for
 The Web based registration can sometimes be confusing. It to turn it in.
 someone to tell me what paperwork they needed and wherewould be more efficient if they gave you what courses where being offered in a calendar form instead of you having to go on a wild goose chase to find a class that fits your
 schedule.    Also;I have found that in an instance where I needed to get into a class that was important for graduation;that administrators were not very helpful in their efforts to get me into that class.

 The web based registration is difficult to navigate;to find required courses and to register for necessary courses. It appears as though a graphic overlay had been placed over an older program in order to have on-line registration. The
 current registration program is clunky (not at all user-friendly);and not intuitive to use accurately - especially if your exposure is only every 5 - 6 months. I feel that a user-friendly course registration program is needed - badly.
 Regarding enquiries to university offices;depending on who a person speaks with determines the accuracy of an answer or the attitude displayed. Some folks are knowledgable and friendly;others don't have accurate or helpful answers
 and lousy attitudes in dealing with students - appearing indifferent to student requests for info;etc (this is most apparent in Davis Hall).   The UTA website is hard to read (especially when it's late and one is tired) due to small font
 size and poor contrast between fonts and the screen background - it's hard to read 6 pt fonts that are light blue on an off-white background. The website could be better organized so as to enable students to be able to find
 information faster and easier. I have offered to sit down with the office responsible for the UTA website in order to discuss ways of making the website user-friendly but have not heard back from them following an initial exchange of
 The web based tuition payment is not very smooth if you want to ay in installments as the semester progresses;I had to look for hours before I found anything close to related to the subject. The link for paying in installments was
 none if any help at all.
 The web- based tuition was not efficient when i registered for my first classes here. When i clicked "finish enrolling" it apparently did not go through;so i was considered a late register. This caused for my scholarship here to be void
 and i was not able to receive any scholarship whatsoever. I tried talking to the people at Davis hall and nobody seemed to be able to help me or even care about my problem. This has cost me thousands because I had to pay the
 tuition myself;with no help of scholarships. This also brings me to my next problem of tuition. It seems as though the price has been rising over the years;and making it harder for me to keep up with the payments. ESPECIALLY since i
 lost my scholarship due to "late registration".
 The web-based services at UTA seem second-rate at best; almost hacked together in places. It's definitely adequate;but there is so much room for improvement. MyMav could be organized in a much better way. UTA services could
 be better integrated. It'd be wonderful to have a "dashboard" interface where I can see my grades;financing status;housing status;news subscriptions (subscribe to housing news;club news;fraternity/sorority;whatever);and all other
 things that are offered via UTA's web services but are not otherwise connected. As someone with who has at least gotten his feet wet with programming and web development;I can say that while this would be a good deal of work;it
 is definitely possible. It is my opinion that it would pay off both in convenience for students and staff;as well as in putting UTA ahead of the majority of organizations that aren't using the technology available to them to its fullest
 potential.    I also said I was dissatisfied with the availability of grades in a timely manner. I think with an improved IT infrastructure;it wouldn't be unreasonable to have grades posted and available for viewing as soon as they are
 recorded by professors. None of this is ridiculous or infeasible. All blocks are here. Someone just has to stack them.
 The website is challenging at times--logistical information like parking and advising hard to figure out. Course info in online registration is skimpy or wrong regarding meeting places;times and frequency.
 The website is somewhat hard to navigate - it takes too long to find the correct page. I am a commuter student;and feel that UT Arlington is wrong in ignoring the fact that the majority of its students are commuter and transfer
 students;and concentrating more on freshmen retention rates.
 The website often times is out of date and there is not a standard design to easily find the information I need across departments. "Find People" is terrible.
 The website's information isn't really beneficial. Web-based registration was HORRIBLE this semester because so many people logged in at one time. It needs to be more spaced out or something...
 The website's search engine pulls up old information or irrelevant information.
 The websites often has issues with broken links.
 The whole payment system is a little confusing to me.
 The whole UTA website is disorganized and completely confusing.
 There are a few people in the Social Work department who simply do not seem to have a clue as to what their job is and what their responsibility to students is. This semester I have several instructors who did not provide any or
 all of the students grades until after the drop date;which is not right. Every semester that I have been enrolled at UT the cost has gone up;but my amount of loans has not increased to help balance this out.

 There are currently no internship opportunities or programs in place to meet the needs of students in the MCIRP program at SUPA.
 There are few opportunities for internships for students of School of Urban and Public Affairs. In addition;very few agencies;such as Cities;Counties and non-profit organizations participated in Job Fairs in Fall 2010 and Spring 2011.

 There are little to no funding opportunities for graduate students in the Educational Leadership & Policy Studies Program. We are the current/future teachers and educators of this country yet our department/classrooms look the
 way they do;and receive very little money. The sciences get EVERYTHING and it makes me feel like this university does not value educators.
 There are many internship programs that are for financial aid qualified students. There needs to be more for those who aren't on financial aid.         The cost of tuition is reasonable;but part of my tuition should NOT be going to financial
 aid qualified students;but to the school itself to help better meet the needs of the student body. That means;meeting the needs of myself and others who do not use financial aid;because it is becoming increasingly difficult to send
 myself to school without having to help send some student I don't know to school as well.
 There are no internship opportunities available at all for international students. Many international students;including myself;have maintained our GPAs above 3.5;and still we've never received any sort of help from any
 departments;faculty;or any other entities at the UT Arlington. UT Arlington collects fees on time;but doesn't meet any requirements that we may have as a graduate student. College of Business has minimal funding and I have been
 working as a Graduate Assistant for almost 2 years now. Friends on similar positions in other colleges at the UT Arlington make twice the amount of monthly salary as we in the College of Business do. UT Arlington has many more
 developments to make before it even thinks of becoming a major research institute of the nation.
 There are not enough advising staff for Bioengineering DEpt. You have to personally visit them for some matter which can be solved by phone. Cost of attending is going up every year. there is not much internship available for
 bioengineering.
 There are not enough companies in the job fair which is conducted.
 There are not enough internship oppertunities!
 There are not many internship opportunities for CSE as compared to many other schools. Improving this can help attract better talent.
 There are not much help available to students studing accounting;and the my current accounting instructor seems not very interested in helping students learning.
 There are some staff members at Davis Hall that are not very courteous in their manner.
 There are some teacher very good and experience. Some teacher they are very very worst. Teacher is the one who know how to teach student. Teaching is art. it should be like marketing guy try to sell some product need to
 convience. Some teacher;they have knowledge but do not know how to express. I donot agree that highter education Phd mean he is good teacher. Here in uta most of teacher are Phd but no experience. I heard from many student.
 Just filling teacher review once donot mean he is ok. If you really want to know example of teacher then you can sit at Professor Khalili and Professor Odell class. how know how to teach. some teacher are so rude who even donot
 want to help in their office time.
 There are times that absences occur that cannot be helped due to medical circumstances that are still counted against us and points are lost for work that was not able to be done during that specific class. Most university offices
 close at 5;but I am a teacher and I cannot make it by 5. In past semesters it has taken up to three weeks for grades to show. There are times that I have to check back with the department several times to make sure my questions
 are answered.
 There aren't any school based initiatives to secure internships for persons who are interested in Actuarial Science. Everything seems to be accounting or engineering.
 There has been several times when I will call the undergraduate office and no one answers the phone and I have also called the Financial Aid Office several times and have been given a busy signal. The lady that works the front desk in
 the Accounting Department is very impolite and not helpful;but other then that everything has been pretty smooth going.
 There have been changes specifically to my academic department;INTS;which has made advising difficult
 There have been improvements but its just not up to par as it should be. There are sometimes too many people for a small number of workers and sometimes the questions can be extensive. Also not all workers know everything so
 if you as someone they might refer you to another department and if the depart does not know the answer they tell you to look online. Grades should also be readily available online through a program or site where instructors can
 place grades as they are created so that students have access to the grades at all times; the site should have all the weights of the grades and students could check there.
 There have not been many internship opportunities for the international graduate student. Internships prove to be most useful resource to learn the practical knowledge. The department should take some steps in this regard.

 There is problem in the transferring process with transcripts and courses recognized. Still in the process of getting it resolved.
 There should be more scholarships opportunities especially for international students with really good grades
 There were several occasions where I would call for information;and just wouldn't be satisfied at all. Now we ARE college students;and we know that staff members and office workers can be a little overwhelmed sometimes with all
 the work. It's tough trying to get to all the students and answer questions;I understand that. BUT it doesn't hurt to smile more often;or perhaps show (or pretend) that you are interested in helping the student. After all;it is your JOB.
 We all have problems and would rather be at home sometimes;but it is part of the profession to leave that at home. My personal experience was with the financial aid office. I needed very specific information about my case with the
 Texas grants;and the majority of the people there did NOT know how to answer my question;and then when they did;it was wrong. I had to call several times to find the ONE person that had done the research and could answer my
 question. They apologized and were very helpful afterward;but maybe the people working there should be a little more informed. My other issue was with the College of Business counseling. I've called twice and both times the
 women that answered sounded way too busy and annoyed. They would even interrupt me before I finished a sentence. Now;I don't think this is a big issue;because they WERE helpful with the information I needed;BUT too many
 There were times when I was waiting almost thirty minutes after my appointment time to speak with my advisor. The web-based tuition and fee payment was a bit confusing when I first used it because I was not aware that the
 payment was automatically deducted ten days before the class start date. I think more general information needs to be provided for students who are using this for the first time.
 There's too much information on the UTA website so sometimes it's hard to find things. Some internships should be available which students aren't graded on. Also students shouldn't be sent things saying they're in good standing as
 well as being sent things saying they aren't..
 they dont have respect to student at all.....
 This schools entire math department is a joke. I took a class that the teacher actually told me "NO" when I asked for help on the homework that had nothing to do with the text that he exactly copied to the board- oh wait -
 departmentalized finals that had nothing to do with either;well no big deal teacher didn't teach or speak english well even so how are you going to pass that?        I've changed my progam several times.     I've been severly misslead by
 several advisors;not that they don't know what they are doing they just haven't caught up with or know what they are talking about half the time;they may have right intention but that doesn't matter if they talk you into to taking
 classes that don't count for anything until you get to the point of basically being forced into settling for a degree plan that the school just seemed to have made up. BSIS;I've been researching recently and have only manged to meet
 one person that has this degree and is employed;as what? a paralegal - oh wait could have done that with out the degree.        My point is here I have not had a good experiance at this school;I will still be finishing in four years with a BS
 at least;I remember one advisor telling me that less than 4% of UTA graduates do that - I still find it hard to believe that the rest are all arts;wouldn't be the first time an advisor lied. Transfering was not smooth;my coummunity
 This semester there was apparently some unrest in the INTS advising department creating a shortage of advisors and I had to wait roughly a full month before I could speak with my advisor.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 40 of 85                                                                                         The University of Texas at Arlington
 Three or four times I have e-mailed my advisor questions that needed to be answered relatively quickly;and I never got a response.
 Through getting my principal's certification and working on my PhD I have yet to experience one positive moment in the financial aid office. The employees are consistently rude and incorrect;and when I ask about incorrect
 information given to me by employees I am treated as though it is my fault. In other offices;I have had matching experiences. When I had to change my last name last year it took an act of congress in a multitude of different
 places;each telling me that I was in the wrong office;and each pointing me in yet another wrong direction. I actually ended up at one office where a young lady told me;"um;I think you have to see a judge or something to change your
 name."      Within my own department;the professors play the same blame game;citing many different reasons why papers are not returned and grades are not posted. Syllabi from time to time do not properly add up when notating
 how grades are to be determined. Professors disagree upon the use of APA formatting on papers;each discussing why they are correct and their counterparts are wrong;leaving the students to have to learn the individual and secret
 writing rules of each professor;as the APA manual seems to have no real bearing on what we are being asked to do. The degree plan is not clearly defined and as previous cohorts have been trapped into needing more classes at the
 Thus far;only 2 of my instructor have made a presence on blackboard and only 1 of them posts grades via blackboard. I understand I can go to their office hours to inquire my grades,however;my schedule does not coincide with
 theirs. It would be an improvement to know my grade every month.
 Too many tuition increases when it already is unaffordable for me.
 took 4 days to answer my email about extra tickets for a guest speaker. the classes are too big;detatched from the teacher. id rather have cheaper tuition then the grass being cut every 5 minutes.
 Transfer scholarship end dates were not stated on the website. I was hoping to get a transfer scholarship and signed up in late October but was told I was "too late".




 Transfer to UTA was troublesome because the interdepartmental offices did not communicate well with one another;specifically between advising and registrar. Holds were incorrectly placed on account. Many contacts with advisor
 were frustrating;as there seemed to be no initiative for followup to assist with resolution of problems/incorrect information. Once error pointed out to university personnel in registrar's office;process was more efficient.
 transferring credits here is tedious simply because i had to transfer the same credits 3 times with 3 of the same transcripts before it finally went through. also it takes a long time for them to post those credits.        class sizes are mostly
 good;however;i feel like students are crammed into lower level classes which can hurt the students basic understanding of the subject and cause problems for them in classes that build off the basics

 Transferring from a community college: My information somehow got messed up. The office of records contacted the wrong high school and community college (places I never attended) and told me that none of my information
 would transfer (obviously because I had never attended these places). It took at least three days of calling and talking to different people at UTA to get it cleared up.       Inquiries to my academic department: I have asked numerous
 times about what type of degree is awarded for the criminal justice online program and no one can give me a straight answer. Not even the online advisor knows for sure. This question has been handed off from one person to
 another. All I need to know is if the online degree is a “Bachelor of Arts in Criminology and Criminal Justice” or “Bachelor of Criminology and Criminal Justice”.
 Transferring in to UTA has been nothing but a headache i have had to retake all of my english classes because the english department did not like what my classes where called;numbered or how they were set up at my previous
 school. this has set my back in my graduation by at least 1 semester.
 Transferring is not a smooth process Faculty members do not care about meeting outside of class and rarely care to meet during office hours;one professor even told e to change my major after the first exam;he did not want to
 take the time to even answer my questions over the review. Therefore;faculty members do not assist students in a helpful and in no way understanding. Tanizaki
 Transferring my transcripts took 2 years. I waited on hold to talk to the registrar's office for 35 minutes. A poor grade from a course taken at UTA over 20 years ago;adversely effects my GPA now towards a completely new degree
 and places me in jeopardy of not maintaining a sufficient GPA to qualify for graduate school in the future.
 Tried to direct some interested in the MPA Cohort to the website;they had difficulty finding information about the program. I tried myself;and found it difficult.
 Troubles transferring credits from UNT; especially difficult transferring major specific courses. CSE staff members are kind of snooty and unhelpful. College Websites: http://xkcd.com/773/
 Tuition at universities is expensive;very expensive. I feel that the tuition at UTA is too expensive for what I receive as a student. I am an older student and do not have a parent to fund my education. I do not have much debt;but
 almost $1,000 per class is outrageous. I usually take nine hours a semester. Between tuition and books that totals to almost $3,600 each full semester. Since Governor Perry lifted the tuition cap;universities have been gouging
 students;which doesn’t make sense because students are usually the poorest earners in the work force. Tuition just guarantees that a student will be in debt for years to come after earning an undergraduate degree;more if they
 continue with graduate studies.
 Tuition continuously increases as the economy gets worse and worse. In addition;I find it ridiculous that we have to pay over $100 for a parking permit that doesn't even guarantee for us a spot to park in.
 Tuition cost is increasing every year and on top of it there are very little opportunities for financial aid for Social work Students. It is very ironic that my friends in Aerospace engineering have so much funding from their department
 but my department (Social Work) has no funding opportunities for master student. We are helping the society in every which way we could;we are paying for 60 credit hours where as engineering students have just 36 hours and all
 they do is make things worst for society. Still they are the ones who is getting financial support.
 Tuition for my cohort is still a little more than what an online course would be.
 TUITION HAS BEEN INCREASINGLY A LOT LATELY YET UTA IS ALREADY MORE EXPENSIVE THAT OTHER AREA SCHOOLS-UNT,UTD
 Tuition has increased;and they don't take in account students whose parents make too much to qualify for federal aid but who don't pay for their college for them. Most scholarships are for minorities or students with perfect
 GPAs;none really for average Caucasians.
 Tuition has more than doubled since I started my PhD in 2005;this is problematic since I'm employed as a GTA by UTA and consequently;I don't make a lot of money. Financial aid options for graduate students are more limited than
 that of undergraduate students;and this makes it even more difficult to finance my education. There is very little in the way of tuition reimbursement for graduate students in the humanities.
 Tuition is exorbitant compared to some colleges and the UTA website lacks adequate information. It's hard to navigate to other uta sites to find what you are looking for (art department etc.) Having a directory would be nice and it'd
 be a lot better if the catalog were offline and not an internet source.
 tuition is expensive for international students like me!!
 Tuition is going up.
 Tuition is higher than anticipated; office staff have been rude over the phone;and take too much time to talk/meet with; misinformation abounds; Online classes are atrocious; Ultimately I feel like a paycheck for UTA;and not like a
 student at all...which would lead one to believe that I would be treated nicely by staff members-since technically I am a paying customer...but no: it is a battle anytime I have to register for classes and speak with advising;receive
 financial aid;pay for classes;talk to the bursar;etc.
 Tuition is just too much.
 Tuition is outrageous for international students under the condition of 1. very very limited income due to the fact international students are not allowed to work ANYWHERE OUTSIDE CAMPUS. For a family going through
 crisis;going to school has turned into a disaster and not an honer and enjoyable experience. 2. NO ASSISTANCE whatsoever. NO FINANCIAL AID /LOAN/GRANT are allowed for international students to apply. Not all
 international students are rich instead I carry an attitude and hope to pursue excellent education.
 Tuition is to high
 Tuition is too high for an average student
 Tuition is very expensive and doesn't include the "extra costs" of classes;such as lab notes;class notes;lab equipment;scan trons;etc.
 Tuition is very expensive at UTA;though when compared to other universities it may be considered afforadable. Sometimes it takes entirely too long to receive grades.
 tuition is very expenssive,and plus the books each student has to add.the financial aid does not cover for all of it.i always have to get a loan each semester to cover eveything,and now i owe a lot of money and have to work extra
 hours to pay for it which does not leave me much time to study
 Tuition seems high even though there are cutbacks being made.
 Tuition seems to be exhorbitant;especially when considering tuition is the same amount for the online classess in comparison with the traditional class meeting format.
 Tution rate is high compared to other colleges
 Twice when I have tried to make an appointment to see my advisor;I found the assistant rude and impatient. She was very short;and seem to be easily annoyed with my inquiries. It really just ruined the day for me.

 Uncomfortable to comment on staff here and now. Send something by mail after semester has ended and I'll give more details. This is a side issue;but the bathrooms in most of the buildings have been inadequate for years. Out of
 order bathrooms for years in University Hall;only one soap dispenser in a bathroom with multiple sinks and really outdated for today's needs. Sometimes there is only one stall for multiple students trying to get to class and a huge
 line waiting. Shouldn't happen with this kind of tuition and new buildings going up.
 University employees are;by and large;lazy bureaucrats who would have been fired ages ago in the private sector.
 University is too expensive but I guess it's whats to be expected and class size was too big I prefer smaller classes.
 University office staff assistance is very poor. Always they contradict with each other and their knowledge is not reliable.
 University offices always have a lot of students requiring help from the staff there. It would be great if you could have more than 1 person behind the desk to assist the students.         One of my classes this semester has 30 people in it.
 This has also happened in the past. I'd prefer it if my classes had between 10 to 15 people.
 University offices and services;such as dining facilities;are extremely inefficient and the hours of most of the dining and beverage facilities are inadequate and inconvenient. The staff at most of the facilities is slow;and inefficient;as well.
 For example;I live on campus in a dorm on the west side of campus;but the only dining facility west of Cooper closes at 3 p.m. At lunch;the staff of Einstein’s Bagels moves slow and makes careless mistakes. They are also closed on
 weekends;holidays and breaks. Do they think students take breaks and holidays from eating or that no one needs to eat on this side of campus after 3? Students do not feel the campus listens to them or understands their needs;nor
 do they care about convenience;based on opinions I hear from others. I fully agree that UTA does not take students needs into consideration when deciding services;location;convenience and affordability. If UTA can't make money off
 of ______(fill in the blank);then it doesn't happen. Being a so-called 'non-traditional' student;I see how dismissing and inconsiderate the staff is to the younger students. When asked;I have helped many students navigate the 'system'
 simply by standing beside them;appearing to be their parent. As a parent;I know they would be upset if their student told them how they were treated.  As mid-semester approaches;student's want to know their grades and are
 University offices are almost never open at convenient times;especially in the summer when students need them most;and almost nothing is ever done in a timely manner;usually it takes several days or weeks to get any sort of
 answer or result when an issue is brought to the university offices.     Parking is ridiculously over-priced;the student population is growing quickly and parking has actually decreased in my time at UTA;this is very dissatisfying especially
 since tuition has nearly doubled as well.
 University offices are inadequately staffed;hours are not always convenient Office hours are sometimes inconvenient Class sizes of some classes exceed 300 students!! There is NO possibility for any type of interaction with the
 instructor and students individually. Internships: have not heard of anything available
 university offices are not open to the students who are taking night classes. There is no way for me to visit my advisor and when i do they make no recommendations on which classes to take;i have to beg them to make suggestions.
 The business advisors have told me many times that since i'm a senior that i do not need to schedule an appointment with them and that i should do everything online. Plain and simple;if i knew how to do it online i would;just so i
 wouldn't have to schedule an appointment that the advisor is always late on and doesn't advise. Why are they even there if they don't want to help the students? Also;there needs to be some kind of form available to the students
 stating which classes are mandatory and a list of possible electives to take with that major. The advisors "say" they have these forms but i never find them for the management majors. It seems like they're all about the finance and
 accounting majors. Why not make these forms available online when we declare our majors?
 University offices close at 5. For most people working day jobs;i.e. 8-5 this is incredibly inconvenient and prevents many of us from being able to see a counselor without having to miss work time. The Staff in General Undergraduate
 advising are great;however everywhere else;the bursar;scholarship office;and business advising office students seem to be moved through like cattle without much personality and effort put in to each student. Email inquiries have
 been left unanswered multiple times.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                       Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 41 of 85                                                                                           The University of Texas at Arlington
 University offices close early for those who work days and need to take care of some business after work. Tuition costs have more than doubled in the past six years.
 University offices do not have evening hours.
 University Offices staff is often neither well-informed nor in the problem solving mode (i.e.: if they don't know the answer;they do not really try to find someone who can;or who can direct one to the more likely office for assistance).

 University policies are not clearly explained. I have been given conflicting information at times that has ended up costing me money because I was either not told prompletly or the correct information was not provided to me when I
 made inquires. I am left feeling that all the University cares about is taking my money.
 University staff are "robotic" and do not show a desire to provide good customer service.
 Useful information is available on the website;but it took me a while to get around UTA's website. It can be a bit confusing and a few documents do not open up.
 Useful information is not provided on the web


 Usually when I can call the campus for assistance it is after 5pm and everyone seems to be closed or it takes forever to get through the automative system that the offices are closed by the time I get there.              The web-based
 registration is difficult to navigate and find your class. Should be alot simplier to be able to enter your program or the course number and find your class to register unsure why it is setup in the manner it is.

 UT Arlington at first seemed to be a place where the goal was to give students the best education possible;however the longer I have remained here;the more my perspective has changed. I feel the President and other college officials
 are pushing to raise tuition costs and maximize profits by increasing class sizes;among other things. The college is increasingly putting profits above student needs;which I find disturbing.
 UT Arlington Class Sizes - I am a MBA graduate student and in most other MBA programs;class sizes max out at around 35 students while here in UTA they sometimes reach 60. I would prefer if class sizes were kept smaller so that
 students may have more of an interaction with both the professor and fellow students.              Cost of attending UT Arlington - UTA should have a system were if you have a exceptional GPA (> 3.5 GPA);you could qualify for an out-of-
 state fee waiver. My previous university in Louisiana;where i did my undergraduate degree had such a system.
 UT Arlington could have more payment options and they could lower tuition expenses.
 UT Arlington seems focused on its public image more than its current needs. Installing a memorial fountain instead of solving the many parking issues (not enough;oversold passes;GTA/GRAs evicted from the faculty lot);building a
 new events venue instead of refurbishing outdated lab facilities...these are the actions of a university interested in getting a facelift;not one committed to providing the facilities and resources needed to achieve academic excellence.
 Building dorms and keeping the UC open later will not earn us Tier 1 status. The new engineering and chem/physics buildings are a start;but there is much more improvement needed to raise the university's level of prestige in the
 academic community;and new shrubbery will simply not do the trick.
 UT Arlington will be removing our $100 printing quota. But yet;my tuition will not be going down by $100. UT Arlington is making a mistake by doing this. Also;the housing system is quite flawed. The powers that be fine students
 for the most ridiculous offenses and do not listen to the needs of tenants.
 UT is too expensive
 UTA consistently does not meet my needs in regards to staff members on campus. I find a vast majority of the time being frustrated with staff members and academic advisors. I dread any appointment or involvement I have with
 nearly any office in Davis hall;particularly the Bursars and the Office of Records and Registration. The staff members (both student and otherwise) tend to be extremely rude;inefficient and tied up in extreme bureaucracy. I face similar
 situations when I have to interact with UC staff members and my academic advisors. Processes are convoluted and unnecessary. Staff members are quick to deflect failed responsibility on other departments or staff members or even
 the students themselves when there is little we have in control of what they do. The poor quality of staff members as a whole at UTA has personally caused me money;time much frustration.                    Also;I often feel that while UTA asks
 for opinions of students;our opinions are largely ignored because the University has already made the decision and hopes the students either like it or simply deal with it. We don't have much of a choice!

 UTA does not offer SPRING SCHOLARSHIPS;and I worked very hard to have all A's at my community college;I was very dissapointed to know that I was not going to recieve a scholarship;this made the school not be my absolute
 favorite honestly.
 UTA evaluation center takes forever to evaluate. Professors usually reply after 1 day. The adjunct professors are somewhat not nice. Accurately;sometimes they are at fault :-) It should be cheaper;and i felt the food (junk food)
 here is expensive.
 UTA has made improvements to help transfer students but has still placed a lot of its focus on new students instead of transfers.
 UTA has not been available or helpful in many of those situations. As far as getting my records updated it is very hard. I've submited my transcipts 3 times and my information has still not been updated.
 UTA needs to invest in better Search Engine Optimization as well as better keyword links. Frequently;obvious keyword searches pull up inadequate and/or outdated results. The class sizes at many levels and in many departments
 are starting to get overwhelming. Institute lower caps so students can have more quality interactions with each other and the instructor. (And so the instructor can spend more time with each of the students.)                 While tuition is
 comparatively reasonable;but graduate students should have more funding and opportunities for tuition waivers.                (Neutral) Every college and department should have opportunities (ideally within the immediate community) for
 internships that directly apply to the students course work and career goals.           It seems that UT Arlington has started to be more committed to its incoming graduate student body;especially PhDs. However;the University should
 make available more funding;fellowships;partnerships;waivers;and so on to ALL of its grad students.
 UTA should at least reduce the cost of their summer courses by at least another $200 or so.
 UTA's websites are extremely inefficient and difficult to navigate. Password and identity protection are valued higher than actually providing a useful service to the students;especially the library;where it takes almost a half hour to find
 anything actually pertaining to a search. That being said;blackboard is somewhat organized;yet disregarded by some professors;so the idea of having one site that arranges all your classwork is nice;but just an idea.

 uta's websites are sometimes hard to get information from. seems like you have to visit several before you find what you need. needs a simpler format.
 VA is super slow and since that is a university office that is why I am not satisfied. As for other offices they tend to give you the run around and never have an answer. So if anyone has a question it is almost better to not answer. I still
 love UTA though;it is my home
 Visiting the finical department took three visits just to get one clear answer. Cost of attending UT Arlington has gone up making it harder to keep on coming here. An I am not able to get any help to get internships back in Austin;TX
 because of the Co-Op organization not able to or not willing to help me since it is in the UT system is the reason they gave me.
 Was told I had to take a particular class that was already taken at a previous college and then later on asked why I took the class because it was not neceesary.


 We do not access to professors who come from outside to teach. And professors attending conferences for a week time is not satisfied. Also I request that professors be there in office between 9- 5pm excluding the lunch and
 teaching hours. Few staff are rude to reply our queries. Burser's office should reply queries in a timely manner. My department( civil engineering) has less internship opportunities for graduate students.

 We need to provide more opportunities to sign up and connect with more businesses.
 Web based course registration is not intuitive. The interface is very elementary;one would expect a much smoother glitch free system from a university that has a strong computer science department and access to in house software
 engineering facilities. Also the system takes up an unacceptable amount of time and requires a student to go back and forth between webpages. Should be and can be simpler than that. Same goes for the payment system.                     For a
 univeristy aspiring to achieve tier 1 status;I would like the UT arlington homepage to devote greater space to academic research and awards and accolades won by varous students and faculty members. Please refer to webpages of
 georgia tech and UC berkeley for reference
 Web based registration : The interface to select classes if you do not know the class number is cumbersome especially if adding more than one class of the same type. An example selecting BIOL endocrinology only to find that it
 doesn't match my time and having to research up BIOL every time just to return to the same menu. Also not being able to see the schedule in a quick and easy manner its tucked away through a few more clicks it would be nice to
 see it when selecting classes to match up times etc.        The main UTA website doesn't list many of the activities and when they do often times its not easy to find what you want (e.g. times and place etc). Also when simply looking up a
 department it becomes again quite cumbersome having to sift through a massive listing with all their individual contact information it just feels bogged down.

 Web based registration is not intuitive to use. Web based payment is confusing and hard to tell if payment was made. Same for registration.
 Web portal for the registration and payment is not easy to use and the catalog numbers for the classes don't seem to match the numbers needed to register. Payment plans are confusing and awkward to find.
 Web- based rollment I Believe could be easier. The class sizes have increased from a normal 25-30 to 30-35. Smaller class sizes could benefit us both student and teachers. The cost of attending UTA is getting a little to high;I know
 that we'd like to move towards tier-one status. I beleieve raising tuition for new building is nonsense my money should be going to professors that make difference;to libraries that have available computer & resources.

 Web-based tuition and fee payment is efficient.        for the past 3 semesters not including current semester;I was unable to pay tuition online. Bursar was alerted of the problem and i was told it was something beyond their reach. I
 had to call bursar all the time in those 3 semester to pay my fees. The problem;however;got solved this semester.
 Web-based tuition is fairly efficient;yet the way they show up in MyMav does not make sense. Maybe there is a better way of describing and showing the charges and payments.
 website is not easy to navigate thru to find documents or information about programs. It is difficult to call on the phone and actually speak with someone for distant students.




 Website: I am computer literate and can usually point and click my way to whatever I am looking for but the UTA website continually frustrates me.                 UTA's commitment to meet my needs: As an older student when I began at UTA
 no one offered me a campus tour or told me anything helpful. I was here 2 semesters before I found out about the computer labs and the 100.00 worth of printing on my Mav ID. I was here 4 semesters before I found out that I
 could use the gym and the health office. Whenever I meet older students I tell them and they are always grateful because no one bothered to tell them either. AND I am somewhat confused because I took a vacation day during the
 fall semester to go to the financial aid office where I was told that since I was part-time I was not eligible for any scholarships even though I had a 4.0 grade point. Then last week;I received an e-mail about a liberal arts scholarship
 that included part-time students so I am questioning the competence of your financial aid office. I am so glad that I wasted a vacation day for that!

 Well the time i get frustrated the most is during registration. I am a finance major and was sent to a marketing advisor which i understand but she told me i had only 6 classes left when i had eight. So i wasted 1 semester because of
 her;i could have graduated 1 semster earlier. Even today when i went to meet the same advisor,even though i had mentioned the professor i wanted to meet they sent me to her and this time she told me i needed 5 classes when i
 needed four. Lot of students not enough advisors and they brush you off as if youre nothing.
 Well;there's an awful lot of reasons;namely that i9talk9with alot9 of nines9.
 Well;when it comes to the financial aid office;I feel that it seems to be understaffed. I have called only twice to inquire about verification on my tax returns;and both times they all seemed to be very stressed and were a little short
 with me. Once I was even told that they were very busy before I even explained the nature of my call. After I explained she said;"Oh;okay. I can help you with that." I understand that they are very busy at the beginning of the
 school year;but it seems that they are always too busy.           I am also just a bit dissatisfied with the seating in some of my classes. Although it says that the classes can hold 50 students;the chairs are really too close together because the
 rooms are too small to hold 50 desks.
 When applying to UTA;found it difficult to get transcrpts shown as recived. Even though they were sent electronically by MWSU.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                         Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                           Page 42 of 85                                                                                          The University of Texas at Arlington
 When approaching some faculty in their offices;they seem more concerned with making it to the next meeting on time. I always feel unwelcome and rushed. Classrooms sizes are nowhere near appropriate. Sometimes;the
 department is more interested in filling up a classroom past its limit rather than opening another section to divide the number of students equally to obtain a more reasonable teacher to student ratio. The faculty in my department
 seem to be more worried about their next publication or grant proposal rather than helping to apply my knowledge of research to practical circumstances.
 When calling the Financial Aid Office;the customer service was not too friendly and the information given to me was not made clear.
 When dealing with financial aid;I was told to call 3 or 4 different people before I recieved the answer I needed. When a hold was placed on my account for an Advisement appointment;I contacted the Advisor;who was then said to be
 out for the next 3-4 weeks at that time. I was told I could only contact one advisor;per my program;and the advisor at the time was not supposed to be back on campus for several weeks. After several phone calls;the advising "hold"
 was simply taken off without an Advising appointment. I was just annoyed at the time as it almost prevented me from being able to register for the classes I needed;when it could have been simply taken off to begin with.

 When first applying to UTA there was some trouble with paperwork;I sent all my necessary paperwork however the office had misplaced it which lead to confusion. I also;would have liked to get confirmation that UTA has gotten my
 FAFSA and will distribute grants/scholarships accordingly. When first applying I was unsure of the necessary action on my part.
 When getting advised;I never actually talked to my advisor;instead I was given other advisors.
 When i asked for help on what classes i should chose for the semister from my advisor he replyed in circles. never giving me any real answer. then when i sighned up for a class he was teaching he told me to drop the class because he
 didnt want to have to read and grade alot of papers. So now i am leaving UTA and headded for Wesleyan. i may have to pay more but over all i will get better treatment for my money.
 When I email the nursing office to ask questions I dont get answered right away.
 When I first started the application to transfer from TCC to UTA;the registration office guided me not thoroughly enough and fast enough that I missed some chances to apply to the classes that I needed and desired. Courses are
 very limited to the number of availability. Class seats run out quite quickly and there are not enough classes to get in.
 When I have had concerns they have been adequately addressed.
 When I have to call the school I'm usually left on hold for at least 40minutes. The class sizes are not big enough for how much I pay for the class because most of the time it say full but when school starts you will still have empty sits.
 This school is too expensive for it to not have more excitement or activities on campus I think the classes are over priced by a lot.




 When I transferred from TCC I had a terrible experience. My GPA was somehow put into the system as a 1.31 instead if my actual GPA of 3.75. The paper that was sent from the university documented my course work that
 transferred was correct but I kept getting rejected from admission. When I called the university to see why I was rejected everyone that answered the phone didn't want to help and I was transferred from office to office. I was
 obviously wasn't going to get anything resolved over the phone so I drove to UTA. I missed my classes that day at TCC. It was a long and tiring day of walking from office to office. I waited for five hours to see a nursing adviser
 because I was told it came down to that department because that was my intended major. The advisers were book through till the summer was my only option was to sit and wait on their "walk-on day." Like I said I waited five hours
 to see a nursing adviser. The adviser was very nice and wanted to be helpful but she had no authority or insight as to why I was not being admitting into the university. So she had now choice but to send me to yet another office. By
 the time I finally got to talk to someone that could help I had spent nine in the morning to five in the evening on campus trying to figure out why I wasn't being admitted. If I had applied to another University I probably would of said
 When I transferred I met with an advisor one year before I transferred and again one semester before I transferred to make sure that I was taking the right courses. I found out when I was into my 2nd semester at UTA that I was
 missing some very important classes for my major.
 When I transferred in to UTA;24 of my hours did not count towards my degree. As a mom;full time employee and part time student that was a devastating blow. I ended up changing my major so that my hours would count and I
 could have a realistic time frame for graduation instead of another 5 years. As a full time employee;I have to take off work every time I am to meet with an advisor so that I can get over to Arlington before offices close.

 When i try to pay from any other internet access the page takes for ever to load and it doenst matter where i am at it always takes a least 5 min. to load
 When I was a psychology major;my advisor hardly ever emailed me back when I sent her a question by email
 When I was trying to apply here;Ut arlington messed up my paper work. An mistakes just kept happening. It was horrible The offices made several mistakes and they took a very long time to be solved.
 When making advising appointments in the nursing department it is very hard to get an appointment and if you go to walk-ins you usually have to sit for hours to be seen. Also;with my experience with the nursing department they
 can be very rude and not helpful on the phone and sometimes with advising they don't seem to care;depending on who your advisor is.




 When my financial aid didn't cover my entire tuition I was given a small loan from the university to cover the cost except it all happened without my knowledge or without making it clear when the loan was to be payed back. So then
 the amount of the loan shows up on mymav and I just ignore it because honestly I didn't even know what it was and had never ha a problem with having an overdue balance before on mymav. Except it wasnt made clear that if the
 balance is over a certain amount - I think $100- you get charged a late fee. After speaking to a delightfully rude rep from the financial aid office who told me how glaringly obvious the fee was I tried to talk to a manager about getting
 the fee waived since it has never happened before and I'm a dirt poor college student. She never called me back once I left her a voicemail. So I know UTA really cares about getting my money- thanks for the ridiculous online course
 fee!!!- but it would be nice if the people in the financial aid office seemed to give a crap about the STUDENTS and not treat us as an inconvenience - I mean;they are supposed to help me!! I'm a student- a paying student and if I'd like
 to get some help or info about financial aid I think I should get it!! Also- the first time I went into the FAO for info about getting financial aid I knew absolutely nothing about the process. So I went to the FAO and set up a meeting -
 when registering for classes the portal should only list classes that are being offered that semester;because it takes out too much time when we have to look through everything and that class is not offered. It's already a limited
 amount of classes that we can register for because of the enrollment times;so if we could just see whats being offered it would help in the race to register for classes.
 When transferring from TCC I used a course conversion sheet that had "vague" terminology which resulted in me taking a class that did not fill the literature requirement. Now I have to take another class. My ACCT adviser;Erin
 Cushman was very unhelpful to me. She did not seem familiar with the Accounting degree plan and often rushed me out of her office. When I emailed her questions it would take weeks for her to get back to me;if at all.

 When trying to transfer to UTA;I had a very difficult time with the advisor to respond any of my emails. The advisor only had hours when I was in Austin;and;at first;was not very pleased to help me transfer.
 When working and going to school it has been difficult at times to meet with my professors. When we do meet there is always a rush to deal with questions leaving them incompletely answered.(I know everyone is busy!) Advisors
 should be able to advise via e-mail etc. to make registration smoother! Several times I have not had access to certain things such as enrollment loans requiring a trip to the bursar to remedy. It seems to me that with all the money
 the university is recieving from the natural gas wells they could pass some of this windfall on to its students.(This should be a savings to those who live in the area!)
 When you ask a professor (Dr. Smith of the math department) a questions via email;and his responce is to "google it." Do I need to say any more?
 When you call one office hoping to have a question answered you are often transferred to multiple offices because no one ever seems to know the correct answer. Most of the time;you end up with the original office you called. Wait
 times are also inadequate.
 When you e-mail advisors or any other person you are trying to get a hold of;they don't e-mail you back for a month;and when you finally get dissatisfied and call them;they get angry because you called them and interruped them.
 Well shouldn't of they answered your e-mail in the first place?
 whenever I have a request from International office;I should come back to this office for double check my request status. they are not on time and they are not enough accurate.
 Whenever I have called or e-mailed a university office;the person assisting me has seemed to be harsh and has come across like they don't want to be helping me but they are because it's their job. I understand that many students
 call or e-mail university offices daily;but faculty in the university offices should still be considerate and helpful without coming across like they have better things to do than help the students who attend the school.

 Whether waiting in line on in queue on the phone;it takes a very long time to get to talk to someone in Financial Aid Office;Bursars office;etc.;and when you finally talk to them;they're in a bad mood because they've been at it all day
 While I am satisfied;two semesters in a row Every time I have a question that I should be able to have answered on the web site;it proves impossible to find it. horrible early morning time) and usually right using
 long non-stop because they're understaffed. I have been unable to register for important classes in communication technology because only 1 class is offered (at a The search engine is worthless. Iit fills upend upaway. google to




 While I understand that UTA is a University and not a Community College;the price difference between the two is astounding. I feel that for one class $1000 is a bit high. Yes;I do realize that you must pay the professors and pay for
 the upkeep of the University. I work retail;which means I get crap for pay. I cannot afford to pay $1000 dollars at the drop of a hat;and the 3 part "installment plan" is a joke. Seriously;you expect me to have $675 within one month?
 I barely make it with what I make now without having to pay tuition. People have bills and you somehow think that money grows on trees and we can go harvest at will. I know that you think;well why didn't you get a loan? Because
 I shouldn't have to pay $1500 in the end. Also the "installment plan" on loans is just as ridiculous. I refuse to pay $1500 for one class. And that's not including the cost of books;which is just as ridiculous. Seriously? $120 for a book I
 may not even read completely? The whole rent your book program is just as bad;you pay a little less for a book you don't even get to keep;buying by the chapter is even worse! It feels like you are punishing me for wanting a higher
 education so I can get a job that I love and excel at. You make me want to quit going to school and work at a crappy job that I hate for the rest of my life. The sad part is that this "survey" will be read by no one that matters;and no
 While I understand WHY tuition has increased so many times over the past 10 years - now-routine cuts in funding from the State legislature - the cost of attending a "state" school in Texas has gone from something a student could
 reasonably expect to pay for out-of-pocket;to an expense that can only be covered with financial aid. This dichotomy forces students to mortgage their future in pursuit of an education;which should be a feasibly obtainable right (not
 a privilege) to everyone who qualifies for admission. It is unfortunate that the University finds itself in such an untenable position;because I know that the administrators and faculty strive to deliver the very best educational
 experience and wish to share that with any student who chooses our campus.
 With record attendance;I don't see why tuition is skyrocketing as much as it is.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                     Page 43 of 85                                                                                        The University of Texas at Arlington
 With registration;I had some difficulties and was bounced from one department to another before an advisor finally took the trouble to deal with the problem. And after that;MyMav had a temporary glitch that showed I was not
 enrolled in any classes;nor was I cleared to enroll in classes;even though university staff showed that I was enrolled during this time.
 With the understanding that you offer Web/Online courses and want to be an institution that works with non-traditional working students;it would be nice if my academic department was open during non business hours(evenings).
 As a FT worker;it's difficult for me to meet with an advisor during business hours.
 Yes;there are very few career opportumnity after graduation. There should be more people working on how to get us jobs.
 You offer a large amount of night classes;but none of the offices are staffed at night. If students are working during the day;they have to take time off of work to handle matters that require they speak to someone in person. It may
 be helpful to have student volunteers staffed at some of the more crucial offices in the evenings to answer general questions and process simply requests. I feel as though UTA is only a business. In the 7 years I have been taking
 courses at UTA;I rarely experience general concern for my needs as a working student from a lot of professors and almost all administrative staff.
 Your fees are ridiculous. I just spent $3840 to register to defend my dissertation. I spent exactly TWO hours doing that;yet I was charged as if this was a class that met every single week. It is a blatant rip off. The parking fees are
 ridiculous. There is no convenient parking for students that is reasonable distanced from classes. The fees to graduate and submit dissertations and all associated with that are ridiculous. UTA is basically stealing from students
 because it can't satisfy its insatiable hunger for the almighty dollar. I will NEVER recommend anyone for UTA just because of the cost alone. The graduate school website is a mess. It is NOT user friendly and there is no pattern that
 makes it easy for students to makebut they do not met in any way toand submittedyou. They tell you the minimum you need to know for exactly what you ask and then when you come back later and ask why they didn't tell you about
 Your questions may get answered sure that have try all deadlines really inform all required materials. IT ALL SUCKS!
 the further steps or paperwork necessary they just shrug and say "well you didn't ask". I'm sorry but when was I supposed to learn everything about every department so that I could do their job for them and inform myself. I've got
 enough on my plate without having to spend 3 hours researching on every little step of a process when I should just be able to go to the department and have them tell me what I need to do.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                             Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                   Page 44 of 85                                                                                      The University of Texas at Arlington
                                                                                                                           Spring 2011 Sutdent Experience Survey
   Q17. If you answered "Somewhat Dissatisfied" or "Not Satisfied At All" to any of the expectations above (Q16), please let us know why.
 - In some classes the work is graded in a timely manner and computing the grade is easy. For other classes that I am in (CSE 1320 for example) I have no idea where I stand because the labs take so long to get back and the grading is
 on a curve. In all of my classes that have a curve;this was not mentioned at all or only very recently. When I compare this to the classes I took at TCC;the grades are input within a few days into the system for every class is available
 to see at once. Additionally;there is a projected grade feature that tells you what you are expected to make based on what you have turned in so far.            - The Web-based registration is difficult. This is because you must know the
 actual course number to register. For example;this Summer I am taking Calculus II. I knew that was the course I needed to take;but I did not know that the course was actually called Math 2425;so I had to research on my own and
 then input that information into the system. At TCC;you simply select Math;and then it lists all the courses like:       Math 1426 - Calculus I Math 2425 - Calculus II      etc.   From there a description of the course is available as well as all
 the classes that are open;what professor is teaching the course;how many seats are left;and the times / dates. Secondly;the registration is not intuitive enough. A few days after I registered for Summer/Fall 2011;I was trying to find a
 - Professor office hours are quite limited;and most usually have doors closed;so you don't know if they are in or not. - Offices are usually only open until 5;which is difficult when working and attending school. - Some of the office
 staff are not friendly or helpful.   - I still have an incomplete in one course from last semester. I had all work completed by the end of the semester;but the prof. has not yet graded final exams &/or papers;and has not issued grades
 for the entire class.
 --One of the staff (Cindy) in BE department used to be very impolite and non-helpful. She has got better now since they moved to the new building!              --Very few internships are available for BE students... Also it seems that nobody
 wants the PhD students to go to internship;therefore it will be difficult for us to find job in future.
 -Activities scheduled by the a department and/or intructor outside the scheduled class time only helps students available to attend. Last semester a professor would schedule optional review days that conflicted with my school
 schedule. This semester;one course has a tutorial several 4 days per week and these times conflict with my current schedule. If there were indication prior to course enrollment;I could chose an alternative school schedule in order to
 take full advantage of the extra educational activities. -Test grading has been slow by many professors or their assistants.
 -I was treated very poorly by an advisor in the University College Advising Office. He was very rude and was not helpful in any way when I had questions about how I was to proceed with summer registration becasue of the hold on
 my account. When I did not have an answer for him of what I wanted to use my Business Degree for (because I do not know at this point) and I told him that I am just trying to finish school;he told me that I should choose the major
 University Studies since "I want to get out of school so bad." I felt that was inappropriate and in no way of an assistance of what I was in there for. He then went on to rudely say that I need to come back after I have chosen my
 classes that I want to take. Which I can understand that so I did ask him for a list of classes that I needed to take for that degree plan. Once again;in a poor manner;he printed off the classes which ended up just being a list of core
 classes that I had obviously already taken after he smirked about how many hours I already had. All in all;I was just very upset with his attitude and willingness to help me when I clearly did not understand what I needed to do. It was
 very hurtful.
 -UTA has very different core curriculum standards than other publuc texas schools. such as: multiple foreign language credits;and no physical education requirements -My academic department is uneducated on academic standards




 * I feel like there should be more support staff and more highly educated support staff. It is my opinion that there is a serious lack of support staff on this campus;or they are simply overworked. It also seems to me that if you're going
 to hold a support staff position that;as a staff-member;you should have at least some graduate level coursework completed. After all;this is an institution of higher learning. * Over the summer (2010) I was confused about which class
 was being offered and which one wasn't and which classes were for my focus and which were meant more specifically for the other focus in my discipline. * I am extremely disappointed that so much of my program has been online. I
 * the departmental office staff easy way to that supportive at times. I have noticed that some of the times they my really will to people which people who are involved in higher education; translation;face-time. So much of working
 feel like it is a "cop out" or theof IMSE is notgo. My degree is about higher education administration which means are careerrude be about helping is not at all justified. I want them to be more understanding and supportive in every way
 possible. thanks    * Also very few companies are actually interested in hiring people from IMSE department as interns ( i am talkin about the international students). most of the companies that come for the career fair ask for
 citizenships so in a way we there is no point in attending the job fair if this happens all the time. UTA should try bringing more companies that favor the international student as well. thanks

 1. Advising time is not convenient for me. 2. They do help;but the process takes a long time. I have to wait for about 3 days to get me transcript;which can be done by just clicking the mouse. 3. Web-based registration is not smart
 enough. I took a higher level course instead of the required one;but the system always ignored that and said I did not meet the prerequisite.
 1. Class sizes are far too large 2. Little or no scholarship opportunities for international students 3. Little or no scholarship opportunities for international students
 1. Faculty members assist students in a helpful;understanding;considerate manner. Sometimes when I go to see my professors during office hours they don't seem very glad to use that time for me. I think they'd prefer to use their
 office hours for personal matters. 2. Offices in my academic department are adequately staffed to assist students in a timely manner. When I want to make an appointment to see my advisor it may take up to two weeks for me to
 be able to see my advisor. 3. Inquiries to my academic department have been answered quickly;clearly and accurately. Sometimes It may take up to 4 weeks for them to answer an inquire you may have about your major. 4. Office
 staff members in my academic department assist students in a helpful;understanding;considerate manner. Sometimes they are not very courteous. Sometimes the higher the position they hold in the department;the less courteous
 they are. 5. Course grades are available in a timely manner. It should be mandatory for all professors to post their grades in WebCT (or any online way). By grades I mean all grades: tests;midterms;quizes;papers;extra credits etc.
 The grades should include a "cumulative grade" column and another column that says "maximum amount of points possible." 6. Adequate opportunities for internships exist. I don't see enough internships opportunities in my school.
 1. Funding opportunity is very less for the students;specially doing masters. 2. Department and University offices don't reply mail accurately. They reply the same things every time;customized questions are not attended properly.

 1. The MyMav system is completely inefficient. The back button of the browser should work and the MyMav system should use the tools available through the browser.                   2. The cost of tuition is known at the beginning of registration
 so as soon as a student registers. The owed amount should be available in the student center within minutes of a students registration so they can immediately make a payment.               3. Often the system hangs up during critical
 operations (ie. registration;payment of tuition;etc.)      4. Important operations to be performed by the student should be made clear in some common area (ie. student center). For example;when a student is registering to
 graduate;they have to fill out an application to do so. If something went wrong while the student is filing that form through the MyMav system;there should be an indication that the action still needs to be performed. That way the
 student recognizes the problem and can investigate it rather than finding out too late that they haven't applied to graduate.
 1.It feels like I have to ask five different people a question to get the right one. 2.Many professors do not post course grades online even when they are supposed to. Also;I would prefer more of a breakdown of my grades to see
 why I got the grade I did. I would like for this to be available online.
 1) My academic advisor is terrible. Five minute sessions with her is mostly a waste of time. She is unhelpful and does not answer questions or emails in a timely manner.            2) The records office is extremely slow in responding to
 emails. 3) The VA department have terrible phone ediquette as well as slow responses. Sometimes it takes weeks to two months to know if my GI Bill has gone through for that semester. Also;the online resources for the VA
 department are inadequate.
 1) When at the Records office to have my name changed;I felt that the staff was slightly discourteous in how they assisted students. I stood in front of the desk waiting for several minutes;and they looked up and saw me there but did
 not say anything to let me know they would soon be helping me. They were also somewhat impatient with someone else I saw come into the office. My husband had a similar experience in the parking office;with not being
 acknowledged while he was waiting for several minutes.            2) I have had difficulty locating my grades through MyMav. I did not get an e-mail about them;so I don't know where to look.     3) I feel that when I was accepted to UTA;I
 should have been informed (through mail or through a notice on the MyMav website) that I needed to purchase a parking permit far enough in advance before classes began. I had to learn this the hard way;because I didn't get a
 parking pass until after classes began. Also;I have been very frustrated with unclear expectations about HOW and WHERE I am to park. I am very conscientious about following guidelines;but so far at UTA;the only way that I have
 learned of these rules is by breaking them. Specifically;I was not informed that having a UTA parking pass does not permit me to park in a student living parking lot while visiting a classmate. Also;I did not know that the direction I
 1)In my experience academic advisors are not as helpful as they should be at both the undergraduate and graduate level. I am always left wondering if a needed class will be offered;and if so;when? I am just given my class requirement
 list with no real advisement. I don't like feeling as if the advisor doesn't really care about my educational experience and is not really invested in making sure I am on the right path to graduate and to be successful. I am a 4.0 student
 and am not saying I need encouragement to pass my classes; what I need is more direction in planning out my degree plan and choosing electives that will benefit my professional practice. Unfortunately;this is not available at UTA.
 2)University office staff have been rude/inconsiderate and have taken weeks to help with things.         Getting a parking ticket for placing a UTA parking sticker on the wrong side of the windshield leaves a bad impression of the
 university. 3)My graduate classes are so full we feel squished together in the rooms. Students have no leg room and have so little room that when walking through the isles we are always knocking other students things off the desk.




 16d. I have;in the past;inquired with the Finance Dept. attempting to reach the department chair about when a specific;listed course would be available. I was told the chair was out and I could send an email message. I did;and
 experienced a lengthy delay (2 weeks) before I was able to get a response. When attempting to make course selections that will affect future career decisions;timeliness in response to questions is very important.              16f. On numerous
 occasions I have attempted to reach instructors who do not officially office on campus;but are supposed to be available during posted office hours. The dept. office does not know where they are and can only convey their class times
 and dates. Better communication between faculty and dept. staff will help avoid these situations. I do understand that there are numerous methods of communication i.e. phone;email;blackboard;etc. Instructors need to have
 dedicated lines of contact/ communication whether it be a phone number or email address they check on a daily basis.            16n. I have made online payments without any problem until January 2011. While making a payment;I received
 no response after clicking on the "submit" icon. After waiting 15~20 seconds;I repeated the action. I then was taken to a confirmation page displaying that I made 2 payment on that date. I contacted my credit card company to
 2 of my classes are so large and too much time is spent answering questions in class and not on actualy lectures so I find myself left to my own to understand the material.
 3 semesters in a row;there have been major problems for all students in the Music Dept. trying to register for classes. Class times available were entered incorrectly (i.e. from 10 a.m. - 11p.m.);making it impossible for students to
 register for additional classes;or know what the actual times were.
 3 weeks into the semester I was dropped from 2 classes because I did not have all the requirements (even though I had a 100 average in one. In the other one;I was given teacher permission to stay in the class (the syllabus said either
 teacher permission or meet the requirements) and Dr. Wilson kept me from taking the class. This dropped me below full time so I was put in a class 3 weeks after it already started; therefore;I was 3 weeks behind.

 A couple of my graduate courses have been quite large (20+ students);which can detract from the overall ability of the professor to conduct thorough discussions that involve everyone in the class.
 A couple previous faculty members seemed bothered to help students by answering questions. It seems as though these faculty assume we should know everything even though we are students and are here to learn. It would be
 nice if students could feel comfortable approaching faculty without fear of being thought of as incompetent. Life in college is an overall learning process;and students need help with this transition. Do not misunderstand me;I am a
 good student and there are many faculty members who are very helpful;but being helpful should be made mandatory among all faculty.              Registering through MyMav is somewhat difficult. As a transfer student;I found searching for
 classes was not an easy process because I had to search for the course numbers on other websites before I could search for and find the classes on MyMav in order to register. I am now more familiar with the process;but for new or
 transfer students;the process could be made a little easier to maneuver.
 About tution and fee payment : I had to pay late payment fee because i forgot about it. and it happened twice. Well its my fault of course. and I got an email as soon as they charged 25 dollar on me. But this email could be sent before
 the charge is incurred. I get thousands of email from UTA but they cannot send me a single one alerting about getting delayed in fee payment. I felt this policy similar to some regular credit card companies who maximizes their profit
 based on customers mistake.
 Academic adviser is non-responsive.
 Academic advisors are hard to work with. Very confusing and not helpful at times. Our grades are never posted;I have no idea what my grades are in any of my classes and the semester is almost over.
 academic coach Flora Roberson extremely rude & reluctant to help.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                        Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 45 of 85                                                                                            The University of Texas at Arlington
 Academic department staff not quailfied to assists students.
 access to website materials are confusing!and takes a long time to find information that you need!It should be more simple and helpful!!!
 Accessing information about my bill is useless. No bill;no receipt online.I have to trek to an office to get a receipt so I can get rembursed for my class. That is ridiculous.
 According to public records;University officials (above Dean level) are paid way too much to justify such high tuition. Class size requisites are too high to provide diverse courses of interest.
 acedemic advior really does not explin in detail course to take;what you wanying to do with that major. schools to transfer too.
 Adequate opportunities for internships exist: On the UTA website there is a page specifically for helping to come up with ideas of where students could look for internships but it seems that the website has not been updated in a few
 semesters. Some links don't even work that are on the page and the ones that do work are the most obvious companies that I already know exist and I could google their name and that page would be the first to pop up. For
 example;The Richards Group in Dallas is one of the first ad agencies listed to apply for an internship. I already know that company exists and I already know the competition is fierce. Where are the obscure companies where I
 actually have a chance at getting an internship? I get more informative e-mails from the academic advisor than I do from the UTA website.
 Admin staff has not always been friendly and helpful in Social Work Field Office
 Administration at this university is unnacceptable. The staff is rude and tend to reflect in their manner how they actually feel about heir occupation.
 adviser teaira little is very slow at answering questions via email and it is very unprofessional
 Advisers in the business department do not seem to care about students unless there is a survey being handed out.
 Advising appointments have to made weeks;sometimes months in advance which is not reasonable for college students
 Advising department is inconvenient as well as the professor's office hours.
 Advising in INTS is very short on staff right now.
 Advisors are never available and I can never get an email or call back when I leave message after message. I also can't get an appointment in a reasonable amount of time. Also;staff automatically discounts students before exploring
 situations. For example;last semester the grad assistant didn't show up for our first lab class. I emailed the department head to make sure the lab wasn't canceled and he suggested that I didn't show up at the correct time.
 Fortunately the grad student emailed the class to apologize. The students aren't always wrong...it is possible for an instructor to make mistakes as well. I was really offended that I was written off so quickly given the fact that myself
 as well as the other lab students waited for the grad student to show up for half an hour. The UTA web page could be organized in a more user friendly way. I find that navigating it is somewhat cumbersome.

 Advisors do a poor job informing you what you need to take and how your progress is going. The advisors are not very informative and I feel that there are too many students to an advisor and it is hard for the advisor to have time
 to check up on everyone and make sure they are happy and understand their progress
 After Friday the library is closed for Friday night and Saturday night. It is extremely inconvinient for a nursing student like me who has to study a lot for my classes. My friends and I usually try to find some other places to study. I
 strongly hope that this situation could change in future.(We need a nice and quiet place)
 After moving to Texas and living here for a year I was still not granted in-state tuition (after paying out-of-state the first semester). If I had known the ordeal I would have with paying out-of-state tuition I would have gone to another
 campus. Now;it would just be inconvenient to change. I have not been impressed with UTA employees who I tried to get help and answers from. They let me know clearly that I was just one out of thousands of students;and they
 weren't going to do anything to help me. Other teachers who I work with have had issues with campus advisors not responding to their inquiries. One friend even had to miss a semester of classes because her advisor never would
 return her phone calls and emails. I would never recommend this university after my experience with its staff. I will say that I have had no problems with my professors. I did my undergraduate work at Auburn University;and I never
 had a single problem with university staff. It has been a completely different story here at UTA though;unfortunately.
 All of the internships available were only for US citizens. When i contacted potential employers I was told asked about my citizenship and could not acquire an internship due to my nationality.
 All the points on the list seems important. I don't see any reason why will anything not be important
 Almost every office I have been to (financial aid;scholarship;registrar;advising etc.) has been understaffed and I have had to wait an extended period of time to have a thirty second question answered.
 Alot of the faculty don't seam like they like to answer questions;and make me feel dumb when I don't understand something. Overall;they arent very helpful unless you go to the office ours;then they are somewhat tolerable.




 Alot of the times the faculty is rude and unhelpful;Or they act like I am a burden to them for an important question that needs answering. This happens to me all over campus with faculty. I know there are alot of students but I never
 went in with a raw attitude but they treated me poorly. I also understand the student to faculty ration is off balance and there is not enough people to answere phones or get to everybody on a timely manner. But being transferred
 and transfered over and over is not helpful. Grades take along time to come out at the end of the semester and some teacher i've had in the past don't post or give out grades til about mid-semester. Not good. Internships are
 needed! In my major all the people in charge of internships required me to join clubs or be in a certain organization just to apply. This is not fair for people who can not commit time to an organization because of living too far. So I
 was not able to acheive an internship. This is one of the main reasons I am attending a different school for my Masters. One which while be more likely to have more chances for me to get an internship. UT arlington staff and faculty
 play favorites and are not consistant with rules and regualtions. I think there could be more commitment to the needs of ALL UT arlington students instead of says "NO" too most and giving others 110% of their help. I know that is
 Although;I'm sure the university offices do their best to answer of all the student's question;sometime I feel their advice is something I have heard before or doesn't really help me. The web-based tuition and fee payment is horrible
 because it tells me my payment is overdue when i have money and when I call the financial adid office,they don't help me accurately.
 An (I)incomplete was given last semester due to a mix up on finals day. Although;the professor has been contacted several times;and the records office visited;the matter is presently unresolved.
 Any paperwork processing for international students takes longer than necessary despite all the documents needed being in place. The institution is very hostile to some internationals. There is a bias that exists.
 Any time I have had to deal with any University office staff they have been rude and inconsiderate and the wait has been ridiculous. It seemed as if they had better things to do than actually sit there and do the job they were hired to
 do. For example;when I went to the registration office I had to wait 45 minutes before I was able to talk to someone. They had two people to deal with all the students coming in before the semester started;and when I finally did get
 to speak to someone it felt as if I was putting them out for being there and getting things taken care of before classes began. Another example is when I called the Bursar's office to speak with them about "Past Due" notice on my
 MyMav account. My account said it was past due and a letter I received stated if I did not pay it in the amount of time $25 was going to be added on to it as a late fee. When I called the office to let them know I had just found out
 about this fee and I was waiting to hear back another office concerning the fee;the lady I spoke to was very rude and spoke to me as if I was a child. She informed me that it wasn't past due until March 5th. How was I supposed to
 know this when in big;red letters on my MyMav account it says it's past due. The worst part;though;was when I thought I hung up I noticed I could still hear conversation on the other end of the phone. Apparently;she never hung up
 Anything concerning the College of Business Office is inconvenient. The availability yes;but most of all the time it takes to get anything done is not sufficient to any real world schedule. The excessive "need" for appointments to the
 extent in which they are used is evidence to the inefficient nature of the management of that department;not to mention the outwardly concieled stress exhibited by those who work there.
 Architecture Department: Though it is a reputation of architecture schools to be grueling and harsh;at times it seems unprofessional and not helpful to insult students;tell them why are they in this major and to drop out without
 giving explanation why the design doesn't work;take food off our table and eat it in our face without asking;etc. etc. etc. My registration for Fall 2010 took forever as they architecture office messed up my holdings after telling me I
 was cleared;making me register later than I wanted to THREE TIMES.
 As a first semester transfer student;I spent most of my first couple of weeks scrambling to make sure I had taken care of paying off my tuition and finding my classes. It was difficult to adjust at first. The setup of the website was
 difficult to navigate at first. I've become more accustomed to it;but I find the organization a bit confusing. One of the reasons I decided to move was because UTA cost about the same as my previous university;but I have come to
 find that it is a few thousand more expensive. I've considered transferring back to my previous university because it would cheaper for me.
 As a full time employee and student;I found that offices closed at 5pm. It was often difficult for me to be able to schedule appointments with advising;without having to leave work early.
 As a graduate student;I was hoping to get a GTA position for the Fall. When I spoke to the program coordinator;however;she said that since I am graduating in December;she could not really offer me a position (due to the volatile
 nature of the department budget right now). I was pretty disappointed about this.
 As a Ph.D student;we should not pay any tuition fees at all.
 As a pre-nursing student our academic department is lacking in staff. Also the classes need for the pre-nursing students is lacking. Biology A&P 1 only has one section at a university level;where as at Tarrant County College there are
 upwards of 30 per semester.
 As a student who originally entered the school for the architecture program I was seriously disappointed on the count of one undergraduate advisor and one graduate advisory are staffed to assist students in a timely manner.
 Because of this I did not receive to attention I had schedule for because of the undergraduate trying to cram in as many students as possible in one day. If I would have had the proper time I would have graduated with the original plan
 but because my advising was insufficient information and because I was not clear in time many times I had tried to register for classes I was delayed and was forced to graduate this year because of financial aid. Another thing was the ill
 manner the professors of the Architecture studios were towards the students. The verbal and mental abuse of never being good enough to continue on learning and the reluctance of not properly teaching those who ask for help is
 not professional at all. Out of the three studios I was allowed to go through;one professor made me feel lower than dirt and no matter how I complained I did not receive any help from those above. I wish the school to look into this
 matter and help those in the future to actually have a healthy education and a great experience in this school;as I wish I would have had;and because of this I would never recommend the school of Architecture in this university until
 As a transfer student from another UT university;it has been very difficult to transfer back into the nursing program. The faculty I have been assigned to in that department have not been very considerate of my situation. when I
 approached them with my dissatisfaction of a certain professors method of teaching and having been told that the average in her class was a grade of approx. 65. This was not very encouraging when I was repeating the course to
 bring my grade of an "B" to an "A". This particular advisor had nothing but good stuff to say of the professor;but when I spoke with the professor;the professor had no acknowledgment of that particular advisor.

 As a transfer student I have not seen all of my transfer classes evaluated
 As a transfer student;I had to adjust to a new campus very quickly. I had a horrible experience with my adviser. They did not seem genuinely interested in my needs and they seemed hurried and aloof. Because of their
 misinformation;I am graduating later than expected. When I couldn't get into a required class for my major;they were so quick to say "no" to everything. I had to find information on my own and communicate with another University
 office. The adviser did not adequately fulfill her responsibility to students who needed their help. Responses to messages took at most;a week;and they were upset when I resulted in using two different forms of communication
 because I had not received a swift response. My major has one of the largest populations on campus;and misinformation related to academic matters is common among students. I believe this is caused by the inconsistency of
 information shared between advisers.
 As an evening student;many of the daytime resources are not available to me. This puts me at a disadvantage when compared to daytime students. To access the same resources as a daytime student;I have to make arrangements to
 take off work;or rely solely on the online tools to gather information I need. This alternate method of gaining information is considerably slower and more cost-intensive.
 As an International engineering student it is somewhat disheartening to see a "US Citizens/Perm Residents Only" on the entrance to the engineering co-op and job fair!!! the opportunities available for international students with
 regards to co-ops and internships is at best minimal to non-existent. Career services try to help but it is painfully obvious that any and almost all engineering companies recruiting from UTA are not looking for anyone but a US
 citizen! That seems to be the first and only qualification past which our resumes at the career services are not looked at.
 As an international student;I expected more opportunities for internships to exist at UT Arlington considering its strategic location at the heart of the DFW metroplex;an area housing offices of some of the most important industries
 in the country.
 As an out of state student;the tuition is extremely disheartening. It is expected that I would pay more;but I feel more like I'm being punished for being out of state. Not only do I have to pay more;but I pay on an hourly basis as
 opposed to a flat rate tuition like in state students. It puts a heavy financial burden on me.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 46 of 85                                                                                      The University of Texas at Arlington
 As for the cost of tuition and books...I am in nursing school and in my opinion the books are too expensive. It is ridiculous to pay around $2,000 in books every semester;some of those books you never even open. I can understand
 the cost of tuition I suppose;but I think that online classes should cost far less. You are not using a physical classroom;and in my opinion the instructors don't actually teach. They have you rely on only modules usually which do not
 cover the topic well enough for the amount you pay. I've heard that the university is getting rid of our printing money in our tuition. If this happens I know a lot of people will be upset about the costs of printing.

 As in my department Industrial Engineering ;graduate students don't have any funding or assistantship. The courses available semester wise is inappropriate.
 Assistance for online courses suck, My answers have not been answered quickly, And The "understanding" part is lacking within your staff. They(the ones answering the phones!) pre-judge what you are trying to say. Everything is
 better in person. The rest is pretty good. I like most;if not all of my teachers;the price of the school and size of classes are pretty good :)
 At Career Fair very few recurters for my field ever attend. Natural Science seems to have far fewer opprotunaties then others. Tuition has increased neary every semsester it seems. Also i got many conflicting opionos on matters
 pertaining to my acadimic path from school officials. They seemed very poorly informed.
 At some points there are too many students that wish to meet with other staff members during their short office hours which makes it difficult to reach them in adequate time or at all.
 At the graduate level;for the I/O Psychology program;students are required to complete 400 hours of internship;yet there isn't a running list of internship opportunities. Most students must seek out intership opportunities on their
 own. There is limited faculty support in finding internships.
 At this tine UTA meet all my needs.
 Attended this semester's Job fair. But hardly of them were offering Engineering Interns.
 attitudes
 Bad experience with UTA's financial aid and Bursar's office. They were not nice or helpful at all.
 Bad hours;new fees popping-up all the time;free services being eliminated;printing allowance being eliminated;large classes being difficult to get individual attention;being treated like a number.
 Because the UTA website seems to me like it's self promoting trying to make itself seem like a bigger University than it is. One of the things I like about UTA is that even though it is a 4 year University that it has that small
 community feel to it. Sometimes I feel like UTA is more concerned about their image than helping the student with the exception of the academic advisors.
 Because when I was trying to decide which college/degree I was interested in;I was disgusted when I went to the advisor for Art History and all I heard was if the class you want is full then you are on the waiting list. I heard waiting
 list over twenty times. I am an older adult;married;with children;and recently laid off. I do not have any time whatsoever to ever be waitlisted!!! I then asked what degree had the least amount of people enrolled;so I chose that
 degree instead. If any class is waitlisted;then there is something seriously wrong with not accommodating all the students that want to take those courses.
 Being a full time student and employee it is hard for me to go to daytime appointments with my advisors;I wish we could just do it over the phone.
 Being a graduate student I have to pay more than $ 1500 a semester. Compaired to most other Universities;this tution payment is rediculous. On the other hand just a few students (new students) are geting more than &2000 per
 month through the EGTA program. This is unfair.
 Being a student of a distance education program it has proven very difficult to obtain needed information and services. I a currently enrolled in the UTA/LCU MSW program I have found it difficult to have my student loans deferred
 because your financial aid and bursar's office which handles all such matters for both institutions will not report that I am a "at least half time student" I have had to spend much more of my time persuading both schools to submit
 letters of deferment to my loan holders. Up to today I am in this struggle and I have been a student here since 2009. I am due to graduate later this year and I am still fighting with my lenders to defer my loans. This has left me very
 dissatisfied. I feel that this is a new program;who are working thru these issues. I feel that these issues be acknowledged and solutions found. Distance education students only have the resources of technology for communication
 and not the face to face meeting;which creates great frustration when your communication goes ignored which has happened to me on many occasions. Thank you for allowing me this opportunity to voice my frustration at your
 financial and bursar's offices.
 Being an engineering major really limits the amount of staff and resources that are available. I have had several professors that will lecture all day about definitions and then prepare a problem solving based test. I have called several
 times to the police department;the transportation office;etc and have no reply from either when both said they were. Tuition is a joke;why am I working three jobs to pay for tuition because I do not qualify for financial aid and then
 have some of MY tuition go to others. Really unfair.
 Being an international ;the cost of tuition fee seems unsatisfactory. However;with the scholarship being provided to the students with outstanding grades;the cost of tuition fee is reasonable for good students.
 Being an international student;I have to pay more than others in the first place and when I hear that the tuition might be increasing in the coming semesters and also to hear that some of the very few scholarships that are provided to
 international students will be taken away just disappoints me. If this is true;I would be very dissatisfied at the UTA. I have grown to like UTA and feel like it is turning me into a very good student. I can actually feel the difference in me
 than the time I first came to UTA and if this feeling goes away;it would be a real shame.
 Between class times and my work schedule;it has been difficult from day one for me to be advised each semester by the college of nursing. The college of nursing advising office is always overly full;and as a result I feel that I am being
 rushed and not allowed enough time to have all my questions answered. In addition;I have seen a different advisor each semester;and have not ever been able to see my assigned advisor;so each semester I leave more confused than
 when went in. As the college of nursing continues to grow rapidly;I highly suggest that faculty and staff grow as well to accommodate the large number of students.
 Budget cuts increased tuition cost for me.
 budget cuts this year are ridiculous . being charged for printing and the mac is crazy. too many mean people faculty staff on campus and advisors are mean;unkind;dis-hearted and frustrating. wouldn't recommend Uta at all. if i did
 would be because of mav promise. only reason !
 Bursar services online are really slow! i requested my tution form online and it is taking 3 weeks without anything happening.
 Business Department advisers need more constructive structure for students. Business students don't have their specific major's adviser anymore;and advisers seems like they don't really know details about degree program.
 Also;students are noticing that class size are increasing which are becoming less efficient for both students and professors. Web-based registration is unreliable. I've registered a few classes and they kept changing professors after they
 have posted classes and professor;and I ended up not having the professor that I wanted even though I did register earlier than other people.
 Busy schedule and some professors not willing to be flexible with their time.
 call me
 Called in to set up an appointment with my adviser and it will more than 2 weeks before the adviser can see me.
 Cannot access up to date course grades online at my convenience.
 Career Development needs to be more accessible for Fort Worth Campus students
 Certain detailed information about the courses and their availability for a particular semester are not clearly specified. Being an international student pursuing aerospace engineering;internship opportunities are scarce due to
 citizenship issues.
 Certain faculty members;specifically in the College of Nursing are not very helpful when it comes to questions and concerns about testing material;grades;and what we need to do in order to attain desired grades. The testing services
 within the College of Nursing is also abysmal;with a test in my Junior I semester starting an HOUR behind schedule;forcing me to rearrange my own schedule. That was not the only test-related problem I have had while in the nursing
 program either.
 certain professors seem to grade in a manner that i would call lazy or unprofessionally and it seems more advantageous to have him grade my paper first rather than get the right answer. He also has put problems on tests that were
 not covered in materials yet and at insistence of many students that missed that problem on a version of that test;he told them that he did not care and that we should have understood a concept not covered yet because it was
 simple to him.    The faculty and staff at UTA have taken political stances opposed to my own and have made their own voice heard while failing to recognize an opposed view point on our rights and have further stifled any
 opportunity to use school resources (as they had previously done themselves) to allow us to defend our constitutional rights.        This school is against the right to self defense even though we all receive regular emails detailing of how
 a student was mugged or beaten on campus. The school faculty has turned a blind-eye to the dangers of the area that UTA is located because they do not park far out from the school like the students are forced to;nor do they live
 on campus and travel on foot at night. Rather the school faculty (seemingly) would rather see its own students mugged and/or maimed/raped/killed rather than even listen to the students right to self defense. The presidents private
 Class are too big
 Class registration - isn't efficient. The "three steps to register" for any class and inability to use the back button;thus having to scroll back through the lists of classes to find one that MIGHT have been right below the one you just
 registered for is clunky and frustrating. The whole mymav system is...often clunky. That said;the payment system seems to work well enough. But lots of other things are not in a logical place and the timeout-logout and back button
 problems are minor to moderate inconveniences;and definitely annoying when they occur.            Useful information on the website - may be there;but you wouldn't know it by trying to search for it. The front page is usually an
 advertisement to attend UTA...which is great for prospective students;perhaps (if in one of the fields showcased);but not useful at all for those of us already attending. Further;things are not always placed in logical positions and
 searching the website for specific things can sometimes be an exercise in frustration. It's not horrible;but it's not exactly good;either.    Internship opportunities - I say not satisfied at all because;well;I've never been clued into any of
 them. In fact;I don't think they exist at UTA. I got a BS in Physics;a BS in Economics;and in May I will be graduating with a MA in Economics. All from UTA. Never once was I alerted to any internship opportunities;nor was I ever
 Class registration in my department at times was not efficient or convenient. Getting into required classes somtimes required emails to obtain permission to register only after registraion failed the first time. Then once permission
 was granted I had to attempt to register for the class again. On one or two occassions this process prevented me from getting in the class.
 Class registration was cumbersome last time - - and I am about to try again for this time . . . hard to find online and once I did locate the classes;I needed departmental code to actually register . . . hopefully it will be smoother this
 time.
 Class registrations should not be listed right away unless a professor's name is listed for the course.
 class size has increased tremenously
 Class size should be considered when assigning classrooms. Two of my current classes are held in rooms that adequately fit the number of students but make for rather cramped conditions.
 class size- As a pre-nursing student;my labs have been disproportionately large to the number of TAs. These labs are more often than not hectic and confusing. university offices open at a convenient time: My only issue with this is
 how the emergency shuttle service does not run on the weekends. As a freshman I was walking home really late at night and I dialed in on one of the blue light emergency phones and explained that I didn't feel safe;and I was basically
 disregarded. The emergency stops were a major selling point for my family in letting me move away from home. It made me think twice about what the university says it offers.

 Class sizes are quite large and some of my professors;not all;take a while to return exams.
 Class sizes are too big in SW department and there are not enough Ph.D.'s to fill positions. Also;the financial aid is not enough for me considering I have a child about to start college.
 Class sizes are too large;and there are very few History internships available. I've gone outside of the University looking for internship opportunities;and going through the application process for is frustrating because you always
 must list references; since the class sizes are so large;there is a very real possibility that the professors you approach for references or recommendations won't know who you are.
 Class sizes are too large. I learned more at TCC than I did at UTA due to this issue. Restrict admissions to ensure that a certain number of students are granted admissions to graduate and undergraduate school.

 Class sizes are usually big for my classes I've taken since 2008 in the Social Work program. Also;the Social Work Field Office does not have adequate opportunities for internships. The internships listed online are not sufficient. For
 example;some of the listings state they allow their students to work nights and weekends;but after you inquire about it;it does not. Therefore;I believe the information should be updated and userfriendly for the social work students.
 Every student has different hours and a different life from the next person and that needs to be addressed.
 Class sizes are way too big;I don't like it one bit.
 Class sizes have been too large;which discourages student participation and discussion. I have found this to be the case for both my undergraduate and graduate degrees.
 Class sizes were oversize;two of my class were oversized due to not enough classes available for the number of students. The teaching department is hard to get appointments and the advisors are not always consistent. Where the
 History department is a whole lot easier to sit down with advisors.
 Classes are cramped with students due to very limited number of sections available.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 47 of 85                                                                                          The University of Texas at Arlington
 Classes are often rather large and some do not even have adequate seating.
 Classes are very large even in a graduate program;internships for my concentration are not great;and I don't feel my needs are important to the university.
 COBA advising staff (advisors & clerical staff)I've experienced rude behavior and it made me not want to deal with that department AT ALL! Some of the staff not all; The accounting advisor Erin did not have a helpful attitude. I once
 had to escalate matters with a dean in COBA because she would not return emails or phone calls. I feel the same way about the front office personal: Robyn and her immediate supervisor Lisa Hooks. All of the individuals I mentioned
 left "a bad taste in my mouth." As for positives;Erica G. was a wonderful advisor. In my first encounter with Erica;I was a nervous wreck! And because of my negitive experiences with other advisors I was not the most pleasant
 advisee that day but Erica calmly and patiently walked me through my problem and actually solved it for me. Erica is a credit to UTA and I only wish my initial contact with the university could have been with her... Also;Ms. Sherry the
 receptionist in the advising area is especially pleasant...
 College of Education is understaffed: it takes a long time to hear back from an advisor. While I am about to graduate with a MEd.;I've never met with an advisor to discuss my degree plan.
 College of Nursing is understaffed. Called College of Nursing to ask a quick question about the admission requirements and was told I would be transfered to an advisor's answering machine. I left a message about how I was
 confused and I really needed some questions answered. Advisor never called me back. Called College of Nursing again and front desk said they couldn't do anything but transfer me to another advisor. The other advisor had it sent
 straight to her answering machine as well. It is very frustrating to have a simple question or two;and not be able to ask anyone for help!
 Communication academic advising offices are closed on Fridays which is the most convenient time for me to meet with an advisor
 Community college credits for prerequisites always require an override. Also;its expensive. Don't take away our printing!
 Compared to other universitites;UTA is below standards.
 Computer labs to print course assignments not adequately manned. Also;we could use one 24 hour lab and a lab in the ERB. Why doesn't the computer building not have a computer lab to simply print out assignments;work on
 projects or other course materials? Why isn't there better access to group meeting areas?
 Considering I am a commuter student;sometimes I need to leave early or stay late due to work and other things that require my attention away from UTA. This in consequence collides with a lot of the office hours at UTA. Same
 applies for the availability of food. The cafe closes at a certain hour and is really expensive. The restaurants also have a closing time and if I need to be on campus late;I have no other option but to walk to my car;get it and drive to the
 nearest restaurant;eat;and come back to the Library to study.      As far as the engineering information I tend to look for online at the UTA website;some of the stuff for EE's are unavailable or are the information is very vauge.

 contacted the help desk with an issue in the first week of the semester and still haven't heard back from them. I solved my own issue;but this is ridiculous.
 Cost has increased significantly since I've attended. Not happy;but expected. In addition;cost of parking has increased. However;number of parking spots remain the same (despite the increased student population). Well it seems
 that way at least. Difficult to find parking during peak hours in the morning unless one arrives super early.
 Cost is too high.....online registration is NOT user friendly!
 Cost is very high for public/state college.
 Cost of attending is still a lot.
 Cost of Attending the University is becoming too much of a burden. Between working;loans;and parents help it is still too much including books and living expenses. I believe that they those who consider how much a person pays for
 tuition is not fully considering other factors. For example;I only have one parent working and the other one can't find a job so its a burden on me as well as my parents. The campus isn't all that big compared to most and doesn't have
 the other things such as a football team so why do we have to pay so much money for tuition especially since there was an increase in students attending UTA.
 Cost of attending UT Arlington - I think it is too high. And it keeps getting higher. Opportunities for internships - We had to find our own internships. Department did not help.
 Cost of attending UTA seems unreasonably high when other factors are considered for students. University Studies advisors seem understaffed and overworked because they never reply to my emails.
 Cost of tuition is rising to high to fast. I don't know why the extra money is needed maybe on a federal level but the University needs to do something to lower or help the student out. The other are my fault;I work 115 hours
 every two weeks and don't get out till like 7 so all the offices are closed;so email was my friend. However if their was a way to communicate with a person who could take care of things via online chat or something that would be
 awesome. i.e. someone waiting to the last minute to drop a class could still do so by email/fax etc thru a online "live" chat with someone to get that done before midnight. (not me) but just a idea      Class are getting to big;and it
 appears the bigger the class the smaller the class rooms they get. I noticed whenever a teacher had a 50+ students they were given a small room with NO WORKING A/C unit. "THAT ROOM WAS HOT!!!!!" I think the room
 should be adjusted to fit class sizes or make the classes smaller and offer it more times.
 Cost of tuition seems high compared to universities in other states that I have lived.
 cost to much it can be alittle less
 Costs are high for a large public university;especially for graduate students. I am unaware of any internships in the nursing department.
 Course grades take too long to post which makes finalizing next semester difficult to get into classes
 Course grades were not available in a timely manner; it would be very helpful for grades to be updated at most three days after certain assignments were due.
 Course in mid progress are never up. sometimes i get I's. but i know my actual grade from my own calculations
 Department of dissatisfaction: Honors College. The advisors are hardly ever there and they are extremely rude. They do not explain anything when asked and expect the student to know how everything works. There is no one to
 walk up to and ask for help. A student has to go up to one of the office doors and hope one of the advisors can take the time to acknowledge their presence. If the student is acknowledged;the staff act as though the student is
 wasting their time. They answer questions only in abrupt statements and try to get the student out of their office as fast as possible. Perhaps people have off or bad days;but a person in an advising position should not be taking bad
 days out on the students that they are supposed to be helping. The past three out of four experiences inside the honors college building have all been bad ones for me (the only good one was when I did not have to talk to anyone!).
 This department needs a helpful receptionist or just nicer advisors who actually want to help the students.
 Different offices have told me to go to other offices and I end up going in circles to get simple questions asked.
 Due to cut backs classroom sizes are larger and sometimes less time is available with the instructor. Opportunities for internship for older students are not available.




 During my application process to the UTA Graduate program;my GRE scores were confused with someone else's. (I've only taken the exam once. It was a filing error.) As a result;I was admitted on probationary terms;and was
 disqualified from a scholarship until I addressed the matter. The overseeing professor was left with an impression of me being dishonest;because I had communicated unofficially my very high GRE scores;which were erroneously
 contradicted in the graduate admissions office. Secondly;there was a great deal of confusion among department professors/advisors about our graduation requirements. We received 3 different;contradicting lists of course
 during my first semester I had to present a copy of my passport as I became a citizen and social security did not have any record. I did as they requested providing the information in April;but my financial aid was not posted until a few
 days the semester started in June. I live in Wichita Falls;Texas so I could not go to the Financial Aid office during office time. I kept calling;but I was unable to talk to someone over the phone. I had to pay my classes out of my pocket
 as I got an e-mail stating that if I did not pay;my classes would be dropped. I got a refund later;but I had to go to the office in person to talk to someone about this issue.

 During my registration process;there were many discrepancies in my student account that caused the different offices (registration;advising;and financial aid) to have non-corresponding information which delayed my registration. For
 example;in one instance;I was not able to register for classes because it was stated that I did not yet meet with an advisor when I had already done so. In another incident;my transcript was not properly uploaded in the system and I
 had to make visits to various offices to have the information updated.
 During peak season for registration it is hard to get staff to pay attention to individual needs because they are stretched to thin. It is very difficult to search and find exactly what you need.
 During the transfer into UTA;my transcripts were lost twice. After the first set of transcripts were lost;I asked if they had checked under my maiden name and was told that they had. After the second set of transcripts were lost;I
 asked again if they had checked under my maiden name and again the answer was yes. After two weeks of trying to get someone to check;someone finally found both sets of transcripts filed away under my maiden name. Of
 course;the above took place over a course of two to three months.        The bad thing about this situation is that I have talked to other women transfer students;and they had the same thing or something similar happen to them.

 Each time I have e-mailed my advisor she has either been out of the office;or it has taken several days to get a reply.
 Econ professor not very helpful in posting study material that he said to study but we did not have problems in which to study.       It takes 2 seconds to run a scantron through the machine. I understand when there are some
 problems that are not scantron;but if all are on scantron then grades should be posted the next day.       Accounting class the first month;people were sitting on the steps. The class seats were all full.

 Education and research at UTA is fine,but when it comes to getting help with intern you are just a dumb man.More help is needed to help student so that he can deal with the real world and not the pseudo world and can capitalize
 his education for his and human mankind benefit.
 Emails are not read properly or fully read before responding. It can sometimes take days before the staff responds to emails and again not either read properly or fully read before responding. Would like the professors to use
 Blackboard more so students can access grades. However;professors need to put grades into Blackboard.            The new website does not have an apply button online. Students have to search for it. It should be available on the home
 page.
 English advisers are not in their office 4 out of 5 times I visit;even during hours they say they will be (based on what is posted on their doors).
 Even though there has been an effort to bring companies to our university through career fairs;there are not many companies who come to our college for internships opportunities through the university career services. Students
 Every department's website outside the facilities provided conflicting) set of standards;it's usually hard to find improve!
 have to search on their own uses a different (and frequentlyby the university. This is disappointing and needs to information without using the "search" function;and MyMav and Blackboard need major improvements.

 Every semester I must physically go into the office to register for classes. I am sure this is because I am on a 2005 major plan so I assume this not a problem for the majority;it is just inconvenient for me.
 Every year UTA is increasing their tuition. It just looks bad for student-body/school relations and bad on the university image as a whole. We paid for a school at a certain advertised price and then it's increased when we are
 struggling for income as it is. If you going to increase tuition in this time of recession;then for an incoming freshman keep their rates locked for 4 years or whatever projected time to graduation. If the student goes past the deadline
 contract then they can begin paying current year rates consecutively. This creates greater incentive for students to graduate on time.        Or just notify the student body you plan on how much you intend to raise it and over how
 many years so we can plan our future finances.
 Expensive masters degree program.
 Faculties could be a little more understanding and helpful when a student doesn't understand or isn't doing well in class because everyone is different - when a student askes for help;it would better suit them to help a student to
 better understand than to leave them hanging. Offices/University offices staff members could have better manners;be more clear;and stop with the attitude - understandable that everyone has their days but students just need help or
 else we wouldn't be going to their office.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 48 of 85                                                                                         The University of Texas at Arlington
 Faculty and Staff in our department are not polite and do not always answer our emails. VERY UNPROFESSIONAL.
 Faculty are difficult to reach outside of the classroom. When an appointment is made;they often seem agitated that they have been interrupted.
 Faculty is usually only available on days in which they teach class only and not during the rest of the week. This really set me back in meeting with my professors when I needed to.          As a graduate student I feel like the student
 academic advisors are somewhat dry and don't give extra information that might help. Also;they lack availability during the day.
 Faculty members are always busy Class size and look are inappropriate Offices are always stuffed and busy In general;it takes more than 5-6 business days to reply to my inquiries
 Faculty members are always busy with their research and are unavilable most of the time. Professor should have atleast 2 associate professors who can help students. The EE dept should add good courses to the coursework and also
 include new professors. The class size needs to be reduced to lik 30-40 students per class rather than having 60-80 students. The tution fee for international students is pretty high. Internships opportunities are very minimal
 because companies visting the campus ask for US citizenship but they have to be informed by university staff that a majority of Master level students are International students. UT Arlington should try to attract more employers and
 including industry related projects in the coursework will improve chances of a student getting an internship.
 Faculty members are in desparate need of assistance through additional staffing to schedule appointments and follow up on paperwork much more efficiently. Most faculty in all of the departments I've taken classes over the past two
 years (Physics;Biology;Bioengineering) are available for a short period after class;sometimes when office hours are available (which frequently change);more frequently available late at night when I prefer to be with my family;typically
 late for scheduled appointments and in general are over burdened in the time requirements in following the details of paperwork. In short they are most available if we wait around the office sometimes for hours for them to find a
 free 15 minutes of time which is also of course a huge waste of student's time in waiting.      One option could be scheduled extra class time with TRAINED GTA/GRA's that are consistent.

 Faculty members assist students in a helpful;understanding;considerate manner. - I had the misfortune of having a professor that belittled the class;as individuals and as a whole. There is nothing considerate in his manner of teaching.
 Other than that;all of my other professors have been wonderful. They've offered office hours;online help;and groud discussions. I'm very pleased with the faculty.          The cost of attending UT Arlington is reasonable. -Tuition has gone
 up since my first undergraduate semester. As an independent student it can be overwhelming. So much so that I could have graduated had I not taken time off due to monetary issues. The Mav Promise does help. I am thankful for
 that. But the difference I have to make up with loans. It's the steep price I'll pay for a UTA education.
 Faculty members have;in the past;not responded to e-mails or calls regarding important subjects pertaining to their classes. The offices in my academic department (nursing) have been severely understaffed with advisers;providing
 sufficient difficulty in scheduling meetings to discuss the upcoming semesters and to clear my MyMav account for class registrations (this means that some classes have either been filled or were close to being filled by the time a
 meeting was scheduled and I was cleared for registration). Class sizes corresponds with the lack of nursing advisers and the ability to gain entrance to a class. The cost of tuition;for those who aren't awarded scholarships or
 grants;can be costly with the addition of the price of books and for the low level of quality some of the professors have displayed in adequate teaching methods/strategies.

 Faculty members in my department make it difficult to meet when I have a full time internship;which is required for my degree. They also are not very helpful (outside of a few) in working with my schedule and long commute.                 Only
 having things open from 9-5 M-F is VERY difficult for me to make. Again;working full time in Plano does not allow me to drive an hour to Arlington to do something administrative.              In the psychology department;there are no ties to
 any businesses for a required internship at the masters level. I found mine by pure luck (and knowing others who worked at that particular company). Others have struggled further. In addition;they want us to take unpaid
 internships;which is out of the question for me personally as I finance myself;and then are angry when we do not take those positions. I have even made connections that resulted in 3 younger students getting internships because the
 department has been so lazy on finding those opportunities.         I haven't dealt directly with UTA often;just mostly with my department;and outside of the degree plan adviser;it has been a constant struggle. I will be going elsewhere for
 further education because of my experience.
 Faculty staff are not available to students outside of class and most times do not want you to contact outside class. Faculty staff do not provide you grades in timely manner. As full time employed student;my academic department is
 not open at a time where I am most flexible after hours. I have to take time off work to come to UTA during business hours to get assistance. Social work field placement office has HORRIBLE student service. The receptionist
 among the rudest and unhelp individuals in the department. I went to see one of the field personnel and was told she was not there only to see her walk out ten minutes later. Staff was unaware that I was till hanging around the
 building. I was in awe.




 Field office and Administrative staff and Bursers office staff consistently seem over-worked and "put out" by simple questions and often seem confused by questions but they are the ones that are there to field questions. It speaks
 volumes that I can count on these staff to almost always be having a bad day. That means they aren't feeling anymore valued than I do as a student. Questions about scholarships;tuition;field;and problems in class have not always been
 answered timely;quickly;clearly or accurately. Web based registration gets done but it is cumbersome and definitions are vague. The final results are not user friendly in order to verify that you got what you wanted. I don't like the
 system of fee payments not breaking down what you are paying for and I don't understand why this can't be done. Why can't you get an itemized statement for your tuition payments? The Social Work field experience itself has been
 great for me personally however;the experience of obtaining and registering for field was a torturous journey bordering on fiasco. I have already outlined this on numerous other venues ad nauseam. The cost for the level of
 education is grossly undeserving considering the sad building we are housed in;the lack of parking;the lack of rigorous standards for masters level courses;the large student body and the unbelievable level of dependence on "group"
 Final course grade posted too late. Must allow instructors to post final grades any time up to a final due date.
 Financial aid office closes at 5pm and most of the time I am in class. Extending the hours to 6pm would help tremendously.
 Financial aid office staff have on numerous occasions made me feel very uncomfortable and dumb for even walking in...
 Financial Aid offices and other university offices I've dealt with seem understaffed;rude;and correct information is not always received.
 first of all;tuition is fairly high;and i struggle to come up with the money that my loans do not cover;and every semester i receive an email saying thank you for contributing 500 dollars to other students! This angers me;because i have
 three jobs to support myself and cant afford to be paying for other students tuition.
 For graduate level courses;the class size is too big and the meeting rooms are unacceptable. We should be in discussion settings for phd courses. In SUPA;the classes have been moved to the basement which is unprofessional and
 inadequate.
 For International students;I think it is a little unfair that the tuition is so much higher and there are not as much scholarships available to international students as there are available to regular students;especially since it is proven that
 international students take the education more seriously.
 For international students;there are not that much internship opportunities.
 For office times;I only have a bout 30 minutes sometimes to get to the offices. I work in the morning and have class in the afternoons. If the offices would be open on weekends or open till 7;that would help a lot.             University has
 been slow on replying to my replying to email requests (up to a week).
 For some reason when I was applying to UT Arlington;I never got a letter stating I was accepted;I had been calling numerous times and all I got was the run around I had to go a day BEFORE classes started to find out if I had been
 accepted. I got the run around so many times;that I was considering not going there at ALL;that was when I went to the office and stood in line to see if I had gotton accepted;finally one lady told me;"Yes you are accepted...did you
 not know know?" ummm... NO;so I had to do late registration;I did not appreciate that at all
 For the cost of attending UT Arlington;I chose somewhat dissatified because as an international student I see that tuition costs keep rising and there are limited opportunities for us to attain scholarships. I have applied for a lot but
 keep getting denied because of my status.         To meet my needs;I am somewhat dissatisfied because I am denied access to several academic opportunities simply because I am an international student. I say this because I have been told
 no to research opportunities;even though I am stronger academically than American citizens;simply because I am international. It makes me feel as though being an international student is close to a curse.

 For the most part the academic or any of the information offices the time takes way too long. Any I call to find out information the process takes a long time and the wait time is very long and should be answered more quickly.
 There's not enough staff for help compared to the amount of students that attend UTA. I realized the ratio can not be 50/50;but there could be more staffing to meet the needs of students.
 For the Opportunities for interships its hard to find a professor that is willing to let student participate in research with them.


 For those of us at the Ft Worth campus it is difficult to meet with staff on the main campus. Most of us work full time during the day and cannot take off every time we need to meet;attend a training or informational session.              The
 class settings and accommodations are horrible;there are not ample outlets;chairs or space and we are cramped;rooms are loud and professors compete with each other;confront each other and threaten!

 For those of us who work having a professor tell us that we can only ask for help in person makes it impossible. I work full-time and take two online classes and one on campus. If I have a question and attach a copy of homework to
 email as reference why is it so difficult to just look at it or schedule phone time?
 for transferring students it needs to be clear how and why to check my mavs... i lost some of my financial aid due to not being informed about mavs and to do list.           also grading and posting the grades for papers and essays has been
 a long awaited proses. two weeks or more.
 for working people attending classs at night; it will be good if some of the office like the administration office is open at least once a week until 7pm.     saturday morning classes would be great for students with full time jobs.

 From what I understand there is only one person to help almost everyone which does make it difficult to get everyone's questions answered in a good time frame.
 Go to the architecture building and ask anyone how the advising office is. You will most likely get laughs as the advising office is a joke. Cheryl Donaldson is the worst advisor I have ever had I'm now in the mechanical engineering
 dept. And their advising Is functional also the school shouldn't be taking away the 100 printing allowance when most classes require you to print off hundreds of pieces of paper. Last semester in one of my classes I don't want to give
 the professors name away told us that the reason our tuition stays low is because of the growing rate that the school was undergoing. But the prices in fact weren't staying low;despite the record setting semester for enrollment we
 also had a record setting tuition increase. So;from what I have seen from this school is every year you make us pay more to stay here and you give us less. Thank you or your time and I hope you can see this school from a students
 perspective;and mak some changes.
 GPA Requirement of 3.5 for CSE department is not so comfortable for many students. Few students may be not good at exam skills ,but they might be strong conceptually and practical work than exams.
 GPA-based internships do not offer the opportunities to everyone. GPAs do not always express one's real abilities. Situations can affect one's grades.
 Grade posting is too slow. And we don't know what grades we've actually got from the final exmas. Mymav only shows the final grade. I like TCC system much better. Because all the detailed grades (from
 exams;assignments;quizes;and projects) are available on campus cruiser two or three days after. In that way;everything about grades is clear. And we don't have to question about our grades.              I think all the instructors in UTA should
 have web-based grade posting. I have taken 6 courses and only one of the instructors used WebCT.            And the size of classes is so huge. I was disappointed at first;but I am getting used to it.

 grades are slow to be posted not all classes have blackboard it is very stressful to figure out loan to stuff to stay in school while trying to stay in school academically
 Grades came in a week after Finals.
 grades could be posted faster, more internship opportunities
 Grades could definitely be given quicker;ESPECIALLY for students who are about to graduate; nothing is worse than wondering if you need to enroll in a class you maybe failed or need to redo for GPA purposes.                  I felt as though
 there weren't a whole lot of places to choose from for MSW CAP field work.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 49 of 85                                                                                           The University of Texas at Arlington
 Grades seem to come pretty slow;especially during the semester. I have several classes this semester that I've received no grades what-so ever for yet.
 Grades take forever to be published.
 Graduate office has not been very timely or helpful.
 Hard to get advised as a nursing major;advisers are understaffed for so many students. I feel like my adviser is just trying to hurry me out when I'm speaking with them. They don't show concern for my future at all.



 Hardly any funding for Fine Arts program Music department is growing faster than the facilities available to us; there is only one floor of practice rooms;which is nowhere near the amount that music students need. Ransom hall
 closure for "Freshman Success Center" that stays mostly empty throughout the day...waste of money The new Special Event center for an undeserving basketball team that can't even draw in a decently-sized home crowd ...waste of
 MORE money Over-priced on-campus housing What is the point of Course Evaluation forms if terrible professors still teach? Does UTA even care about the opinions of its students?

 Has taken a while for some of my grades to be posted which makes it hard to gage how well I am doing in each class.
 Have had problems with MyMav in the past. Not so user friendly and terribly under utilized. For example have had issues with class checkout cart and often Professor's names are not connected to the class. The cost of tuition
 continues to rise and the expectation that I now must print the materials is a high cost. "Going Green" should not mean passing the cost of printing onto a student. That is simply tranfering the use of the materials unto
 another....either way the materials are being used i.e. the school is not Green! I find this the most disturbing change from the time I began my program to know. If you had a laptop program (scholarship program to cut the price of
 laptops or work with a company to get them at a lower cost for UTA student) or classrooms that were more tech. driven then you could meet your goal of sustainability. Until then you will fail in your goal as well as the planet!

 have more scholarships available from the departments that dont require you to be a citizen or Permanenet resident. Most people who are citizens oe premanent resiednts have financial aid available but not much available for NV or
 International students.
 Haven't been able to find mid-term marks. My Mav not user friendly.
 Having come from UT Austin and experiencing the difficulty level of the classes& professors there;I feel that the [upper level] science courses offered here at UTArlington is substantially less difficult;and thus the cost of attendance
 should also reflect that.
 Having opportunities to meet with advisors has been difficult to do. They are overworked and can't get to everyone.Tuition is more than I can afford and opportunites for aid is not available;especially during internship. I do feel like a
 number and often feel lost and that I am not being prepared well enough to do a job well. I feel like I haven't learned anything. I feel ill-prepared to find a teaching position.
 Having received my transcript;no one bothered to enter my credits into the system. The engineering advisor was no help; he told me to take a political science which I already had credit for. And on top of that he gave me an old
 map so when I parked in a spot I did not know it was faculty and staff. The transportation office refused my appeal. I was told you are allowed one appeal or freebie as a new student but nope. UTA does nothing for transfer
 students.
 Helpful;intelligent faculty members are few and far between. Too many of them are focused on their egos;and if you are not stroking that ego;you are given less help and opportunities.
 High cost and extra fees.
 Human Resources is extremely slow at answering questions. It is hard to work and pay your way through school especially with a minimum wage job. Instead one has to rely too much on loans.
 I am "Somewhat Dissatisfied" with the online payment system;as often times it is cumbersome to go back and total up the exact amount of money I have paid to the University. Often time;certain credits and/or charges appear with a
 vague description of what they are;and at the end of the semester when it is time for me to report what I have paid to UTA;it can become somewhat confusing to account for everything.
 I am a communications major and I would like to see internships for student to work with the Vice President of Communication;especially those who want to be a Director of Communication or something related to that job.

 I am a commuter and I also have two jobs. In order for me to go to my academic department I have to schedule time off at work. A solution I propose is to extend office hours by 1-2 hours if possible. This would make it more
 convenient for commuters. Since the school has mostly commuters;I believe this change will benefit the majority of students that attend UT Arlington.
 I am a commuter student and attend at night. It is difficult to meet with instructors before class because I work. I have found that instructors are not very flexible about their office hours.
 I am a full time student and have a full time job so I take a lot of evening classes. If I need something or have questions I have to either be late to work or leave work early so that I can make the offices by their closing times.
 However;I do understand that pleasing every student is no possible but maybe an extended hour or so would help a lot for students that work during the day and can't make it to the UTA campus by 4 or 5 pm when they need
 assistance. Thank You
 I am a Geology major and I feel that the Geology(Earth and Environmental Sciences) department is severely underfunded and understaffed. We have some incredibly qualifed and nationally recognized professors in this
 department;but I do not feel that there is enough of a push;from the university;toward improving facilities and expanding this department in order to get attention from companies that could eventually lead to internship postions for
 students.
 I am a grad student - some professors' office hours are during my other class times and I cannot meet with with professors for extra help - this has been a problem. Some professors seem to be occupied with other work
 opportunities separate from UT Arlington and are not available to answer my questions pertaining to their classes. Some professors seem bored with their teaching work; they are tired during night classes. I have this problem with
 one professor; other professors are fine. One other complaint is professors using profane language and leud comments which I find unnecessary and unprofessional.
 I am a graduate student;and my graduate advisor has been horrible. He seems to just do things if it is convenient for him. I have had to go to the chair of the department numerous times for things that my advisor should have been
 taking care of for me. I also have to be in contact with the graduate office this semester;to ensure that I have everything to graduate;because my advisor has dropped the ball and has either asked me to do his job for him basically or
 there is a problem that he is not even aware of. He may have caused me to have to graduate a semester late!! If quitting this university now wouldn't cause me to be set back in my acedemic plans;I would have been done with UTA
 a long time ago.
 I am a kinesiology major and I have been at UTA for 2 years. This is my senior year and in the 2 years I have been here I have had 4 different academic advisors all of which have put me on a degree plan in which I did not choose. I am
 very unsatisfied with the academic advisors I have had and I have spoken to many other kinesiology majors as well and it seems to be a going trend. Some students have even told me that they are 1-2 semesters behind their
 graduation dates because the advisors had placed them in classes they were not necessary.
 I am a part time graduate student and I have not been satisfied with the availability of professors to answer questions about degree programs and help with course work. I especially feel "short changed" on online courses. The
 professors do not participate in the online discussion boards and many questions and inquiries about content material presented by students is never addressed. In my opinion the discussion board becomes more of a sounding board
 for student opinions;thoughts;and insights-which are valuable- but often not helpful or pertinent. There often needs to be refocus on the content and redirection to the point at hand or academic content.

 I am a part time student pursuing a graduate degree. I work full time and the time avalabilities for internships are not condusive to that type of schedule.
 I am a PR major but I still had to attend math classes and the size of the math classes are too big. TA's are also do not make appropriate teachers. I had a TA for my math class and I was not doing very well and when I asked him what
 I should do;among other questions;he simply said;"I don't know what to tell you." I thought that I was there to get an education and the feeling I got from the math department just said to me they don't really care if your passing or
 not.
 I am a returning student and have a total of 96 hours of college credit. When I met with my Dept advisor they advised I would have to take 61 hours to graduate. I also met with INTS Staff and they informed me I would need 47
 hours (pending transcript review) to graduate. I feel that once I have satisfied a requirement;ALL of my hours should be accepted regardless of Dept preferences or internal politics. This is the most aggravating factor in deciding to
 return to college and complete a degree plan.
 I am a transfer student that has attended UTA for 8 semesters. UTA has yet to evaluate my transcript. Every semester have to go to my advisor in order for upper level course clearance because the UTA system does not see my
 class requirements have been met. I have gone to the university's offices several times to get this fixed and UTA has made absolutely zero progress on this issue. 4 years;no progress.
 I am an Electrical Engineer and when its time to go for advising for the next semester the line is so long that sometimes if you are not there when they open up in the morning you will have to wait the till the next week to get
 advising.
 I am an international student;while thte tranfere process was smooth my interactiona with memebers of the internatinal office have not been pleasent. they are just not vey helpful;if it was not that i have a few courses to get to get
 my degree i would have left and gone to another university
 I am an International Student. The cost of attending UTA has severely diminished my finances. Tuition is just soaring.
 I am attending UTA with my Texas Tomorrow Fund. In the past;I have taken my Texas Tomorrow Fund card to the Bursars Office before the beginning of every semester. However;this semester when I took my card into the
 office;I was not welcomed by the office staff member. She seemed put-out;and said I had brought my card too early last semester because the office has switched to automatically crediting the accounts of Texas Tomorrow Fund
 students. It took her some time to find forms for me to set up the automatic crediting to my account.
 I am currently an Architecture major. In my two semester that I have dealt with the advisement team in the architecture program;neither of the counselors have been very helpful. When i enter the building for my appointment i am
 greeted by my advisor then told to wait for a few minutes while they 'prepare.' When i am finally called back they hand me a piece of paper that is already filled out with what courses i have taken and the ones i need. While this is
 nice;i can and did this myself the night before going to my appointment. As far as actually advising me to what class i should take they cannot help me when it comes to my core classes. When i asked specifically if two classes would
 be ok to take at the same time that same semester she had no advice and simply said 'if you think you can.'such as this semester; i am in trigonometry and physics 1441;which i found out through the course of the semester are
 dependant on eachother;you are probably not going to be successful in physics if you haven't previously taken trigonometry;i was never advised of this and am suffering now. I feel that this could have been avoided if i had had proper
 advising. In speaking with students in other majors;they have not had this problem and actually really enjoy and are in good communication with their advisors. I feel as though the ones in my major aren't knowledgeable enough to be
 I am currently in the online teacher certification program. I found it extremely confusing and difficult to not only get enrolled after acceptance;but also to find out simple things like: how to enroll in classes;what specific classes I need
 to take;when financial aid is awarded. I felt like I was running around in circles trying to figure things out all on my own. The UTA website did not supply any specific directions or answers for any of these issues I stated above.

 I am currently paying non-resident tuition because I relocated to Texas with my husband who is Active Duty military and his home of record for the service has always been Texas. The tuition is difficult for me to meet every
 semester but the quality of my education and the usefulness of my degree is what keeps me here at UTA versus going to a community college.
 I am dissatisfied for UT Arlington increasing the fees every semester
 I am dissatisfied that course grades are not available when the instructors put them in at the end of the semester. Instead;we have to wait until they are offical. This doesn't seem very efficent or student friendly. We should be able to
 see them as soon as they get put on file so that we can speak with the professor before the grades are offical. That way if there is a mistake the professor can fix it before they are offical. I also believe that the class sizes should be
 smaller however I am aware that this is unrealistic considering the state of the economy.
 I am dissatisfied that students are not eligible for financial aid assistance if they don't register 6 hours or more. I am going to be taking a summer course this summer;which is my last class to graduate. Found out the other day that I
 would not qualify to be receiving any financial aid assistance. I would have to pay $1000 for just one class. I feel that UTA should offer some financial or grants to students who only have one class left who will be taking it during May-
 mester or Summer. That would help out alot.
 I am dissatisfied with the amount of advisers in the Civil Engineering Department. There are only 2 for all of the students in the department. In my opinion it is not enough. I had to come in over spring break to get my advising done
 for the summer 2011 and fall 2011 semesters;because my adviser is overwhelmed with the amount of students he advises.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 50 of 85                                                                                         The University of Texas at Arlington
 I am dissatisfied with the facilities at the Fort Worth campus. The class is too large for the room;and five students are crammed in at tables designed to seat four students. The power jacks are inadequate; most students have to share
 power cords or computer power supplies. The bathrooms are too small; long lines form on class breaks. For $1400 per class;the facilities are subpar and unprofessional. I was expecting more when I enrolled in my program.

 I am dissatisfied with the web-based registration because I feel that it is extremely inefficient. Every occasion that I have registered;I have attempted to register at exactly midnight of my assigned day. This is not because I want to be
 the first person to get a seat in my classes; the reason for this is that I otherwise would not be able to enroll in the classes I had chosen because they would be over flowing with other students. In several instances;I have been fearful
 that my classes would be full before I even had a chance to enroll. This first disagreement now ties in with my other. I feel that the reason I have so much trouble enrolling is because the engineering department at UTArlington is
 severely understaffed. In some classes I have attended;there weren't even enough seats to sit all of the students that were legitimately enrolled in the classes. Mind you that I am not talking about that basic 1000 level classes;I am
 having this problem with upper level 3000 classes. Thank you for your consideration and concern.
 I am extremely dissatisfied with the Trig Professor @ 1900 on Tues/Thurs. From day one;this individual has scoffed and even laughed surprisingly that students could not understand his accent and/or grasp the concept at the speed
 he has taught. There is one student in the class who completely gets what the professor is going over and answers the questions as if he is playing "slug bug," always trying to beat everyone to the punch. I only mention this because
 as soon as that one student answers the question the professor moves on... If anyone disrupts the flow they get a shocked;"Really? I just showed you," response in which the "brain child" student turns around to mock the individual
 who asked the question;along with the professor; as if it is a tag team;"I can't believe you do not get it," response. The other thing that upsets me more than anything is that the professor is not consistent. The semester is broken up
 into 4 sections. Prior to the first test being given;the professor stated that he would give us study material for the test. It did not happen and test one was a bomb for the entire class;except for the "brain child." After the results
 were given from the first test the majority of the class again requested a study guide for test two. The text book does not go through the entire solutions to difficult problems;it only gives the end result. The professor said he would
 I am in a somewhat specialized field (GIS) and I am interested in finding an internship;but am so far unable. Also;the UTA website is not very user friendly. Every department is responsible for its own page;so you get a complete mixed
 bag of user interfaces...there is no continuity. Also;there is very little cross linkage to multiple;related sites. For instance;I was interested in looking at the products offered in the campus computer store;and when I finally found the
 link;it said that it was now located in the bookstore's web page. Why was there not a direct link? Silly.    I find dealing with the bursar's office an extremely unpleasant experience. This year;I started a graduate certificate program;and
 along with my undergrad I will have spent 8 years taking classes at UTA...at no point has it been easy to deal with them. They have strange office hours;are closed randomly for almost no reason;and are surly when you deal with them
 in person. It's not a good experience.       I have found that working with the graduate level advisors has been a much easier and pleasant process than when I was an undergrad;but it is still only ok. I am somewhat more understanding
 of them though...I work in customer service;and it is a beat down. Hope this helps
 I am in the Air Force and attemped to transfer college credits from the community college of the Air Force and none transfered.
 I am in the education department I feel like some of my classes have been too large for one class. It makes learning the material difficult when that many people are in one class. Also with this many students attempting to create
 schedules it has created great conflict when trying to register for classes to work around my schedule when the classes fill up immediately. Also when certain departments like the bilingual department do not communicate until the
 last minute with the education department about certain classes and then students have to transfer and redo their schedules they have already created. Another issue is that when it is time to register and teachers are not posted for
 the classes so when you are registering you do not know what your teacher is going to be. That is frustrating when you have been with certain teachers and would like to take them again.

 I am in the INTS program;and due to the shakeup in the advising staff;the students needs were put on hold for a while...
 I am in the MSSW Program at UT Arlington;for the most part the instructors are wonderful;however;the social work department continues to short change their master level students by putting PhD students in the class room to
 teach. PhD students;for the most part;have NO long term field experience and are being required to teach master level students;who for the majority of the classes;all have long term field experience. For a social work program that
 does make a difference. The social work department should utilize their instructors who only have class experience with the under-grad program.               The social work professors who are employed full time with the program seem to
 only be concerned with their personal research projects and it seems that teaching and students fall at the end of their list; again;this does not include all of the professors;but a large amount of them. It's important for the MSSW
 program to realize not every student in the MSSW program wants to do research and forcing the research method onto every student in the program is not right.                Also;the amount of group work required in the MSSW program is
 extravagant. The amount of group work required in this program can be completely over-whelming as your semester becomes about touching base with 3-4 groups and therefore the learning outcomes completely disappear and
 I am not able to be at the university during "office hours";so they are usually closed when my schedule allows for time to be there.
 I am not always able to meet with the teachers when needed because I work;but they are willing when they are there. The cost is more expensive than I had planned and I am not finished yet with my degree;but I think the quality if
 great.
 I am not aware of any internships in my department or that apply to me;nor has anyone made me aware that any exist if they do.
 I am not from a wealthy family;and the tuition at UTA is more than they can afford. It would be nice to have more scholarship opportunities.
 I am not the only student who has raised concern over the lack of direction that the Business School advisors have with us. They are not very helpful in aiding us determine what we need to do or what's best for us in the future. We
 merely feel like an appointment that needs to be completed rather than having time with someone who is listening to our needs and evaluating them.
 I am satisfied with the university. Ontly;probem I am facing is funding. There are very less options for international students to get fee waive.Every year number of people getting admitted to this university is increasing but the funding
 options are not increasing. This would later on force students to shift from the university or either they do not apply to the university at all. Its just an opinion. No offense.
 I am somewhat dissatisfied about the cost of attending UT Arlington is reasonable because it continues to increase every year. It is hard enough for students to keep up and survive alone because of the recession.
 I am somewhat dissatisfied and not satisfied at all because not all the faculty members are very helpful. It is just like getting the job done in anyway for them. The rest is all good.
 I am somewhat dissatisfied with adequate opportunities for internships because there are not many relating to my major.
 I am somewhat dissatisfied with information provided by my academic department to declare my major. I recieved a letter in the mail informing me to not forget to declare my major and immediately afterward I recieved a letter to
 visit my advisor. When I went to my scheduled appointment;I was instructed that I was in danger of being dismissed from the COBA due to having an excess in hours and not having declared my major. My COBA GPA dropped to a
 2.4 due to attending the Winter Session when I should have declared before registering for the Winter Session. I was unaware of the Declaration Process altogether and wasn't informed I needed to declare until it was too late. This
 semester has been increasingly stressful due to the high standards I need to meet to remain with the COBA. I am .1 of a GPA point from Declaring and it seems counterproductive to be dismissed from COBA for 2.4 when declaring
 drops the standard to 2.0 and my overall UTA GPA is over a 3.0 after this semester. Thanks for your interest in my feedback.
 I am somewhat dissatisfied with the Webbased tuition and fee payment because I registered for an online class this past summer that was listed as a (I think about 10 or 12) 12 week class that was supposed to start early in June. It
 happens that this class didn't start until July;and when I dropped the class in July;I wasn't refunded any money. As a 12 week class;I was still eligible for a refund;but somehow the system didn't say that. I believe UTA should have
 notified all the students about any changes.
 I am usually unable to access grades until the very end of the semester.
 I am very disapointed in my professors attitudes;staff attitudes and have been given the run-around since I transfered here. Every time I seek help I am met with rudeness and disrespect. This is my second semester here and Im
 already considering transfering or quitting all together. I have way too many complaints to list here and have taken up my issues with every one I can think of and have yet found anyone that will do anything about them. It seems that
 everyone around here is more concerned with their own "lunchtime" and how quiclky they can rush through their day than helping me when I need it. I pay alot of money for classes and some professors are poorly chosen for their
 position and should be closly observed. The high cost of classes and bad teachers make it very frustrating to do good work in class and when help is needed we are sent somewhere else. If our education is not the top priority then
 we are just being taken for our money and that is very disrespectful. If I see my teacher slacking on the job so to speak and say something;because it affects me personaly;no one cares enough to say something to them about it. Not
 to mention that the teachers opinion is held in higher regard than the student complaining;then a biased opinion is then created in favor of the teacher regardless of what they have done wrong. No one admits to not doing their job
 I am very impressed with the professors;however the staff members the offices that I have attended have been very lazy and out for themselves.
 I answered "Somewhat Dissatisfied" about the cost of attending because too much money is paid via tuition and parking stickers for me to be unable to park my vehicle at least 4 out of 10 times. There's also the thought of all the
 parking tickets issued and that money going toward... more class buildings;I suppose. Since;at least that way;the campus can get even more students that it has no means of welcoming to campus unless they ride the bus.

 I answered dissatisfied in some of the questions because the offices at the school run a little bit slow;espically when going in between classes.
 I answered somewhat dissatisfied on the class sizes being appropriate. I am fine with the actual size of the class but it seems that the classes do not have enough resources for all the students in the class. I have a geology lab that is an
 hour long;there is around 25-30 students in the lab but there is only around 15 computers.Each lab must be done on the computer by each student while they are signed on to their own blackboard accounts. Some of the labs are
 mandatory to do in class. I don't know how 30 students are expected to use 15 computers to complete an hour long lab individually in just an hour. Also in some of my chemistry labs they tell us that we have to partner up to do the
 lab because there is not enough equipment or chemicals to go around. I do not like my grade to rely on someone else. Is that not why I pay tuition and lab fees?

 I answered somewhat dissatisfied to class sizes because all my science classes I have taken so far are 200 + I do not feel like you get that one on one with the teacher. Also you feel less likely to ask question in a larger classroom.

 I answered somewhat dissatisfied to course grades available in a timely manner because it takes some time for my professors to post quiz and test grades or other assignments that I am anxious to see. Also I answered it to the cost
 of attending because for some students they do not receive financial aid or a scholarship so it is hard for a student to always pay for high tuition cost especially when fees are added. Also the meal plan prices are ridiculous in many
 students opinions as well.
 I answered somewhat dissatisfied to the University offices being adequately staffed to assist students in a timely manner;because from my personal experience the wait to speak with a staff member in the office of admissions or the
 financial aid office can take way over 20minutes. This can be extremely inconvenient. When visiting the offices it seemed that there were about no more than 5 overwhelmed employees. so i believe an increase in employees is
 needed.
 I believe if we have exams in a class they should be posted online not just at midterms. I would like to know how I am doing in the class as the semester progresses. I would like for the website to have more information about getting
 involved and internships at UTA.
 I believe professors in the Bioengineering department have too much pressure put on their research and not enough pressure put on their academic teaching skills and desire to help students outside of the classrooms. As a student I
 can clearly see how busy the professors are;sometimes unprepared for class;or rushed. When I see them outside of class they are rushing around constantly busy;and do not look forward to their office hours when they have to
 answer to students because they are too busy writing grant proposals;or trying to push papers out for publication.       I'm sure this makes UTA look good;but this type of environment is not conducive to fostering my education;the
 very thing I'm paying for.
 I believe that as doctoral students we should not pay any tuition. Currently;we are getting some stipend as a GTA;but the stipend is just enough to cover our tuition. Some research schools usually waive the tuition for doctoral
 students and also cover medical insurance. It will be greatly appreciated if this can be true at UTA. Sincerely,
 I believe that department should have at least 1 faculty member for every 7-8 students but it is not the case in my department.       The internship opportunities are limited for international students therefore should be addressed by
 the university or individual academic department.
 I believe that education should be more affordable for everyone and the tuition rates are too high. I understand that a university like this has great educational programs;but tuition has become too expensive and may hinder many
 students from continuing their education.
 I believe that graduate classes should be 15 students or less. Most are too large.
 I believe that some university offices should be opened a little bit earlier;say an hour;especially places such as the bookstore. I have gotten emails about paying my tuition;the problem is my UTA EMAIL sends them to the junk email.

 I believe that the Tuition is high. I feel like paying the same amount for the summer classes in not fair. I feel like there should a discount on 1 class if your taking more than 2 or something. Also;Taking away printing privilege and
 Workout Classes from the MAC in not fair at all. I feel that all the classes require some kind of papers due or PowerPoint that we have to print. Why would we have to pay additional fees to pay to print when we are already paying
 close to $5000 to attended UTA. Thats ridiculous!




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 51 of 85                                                                                        The University of Texas at Arlington
 I believe the focus on Tier One is having a negative effect on staff;students;and faculty. Striving for Tier One during a budget crisis is having an adverse affect on staffing;class size;and attitudes on campus. Some of my doctoral-level
 courses have more than 20 students. This is way too large. This will only get worse if UTA is attempting to graduate more students without the resources to hire more faculty.
 I believe the size of the senior year classes should not be bigger than 15-20. But in some of my courses;it is not so. And i think we really don't have any opportunities for internship. it's nil. i don't know it is just because i am an
 international student and there is not any for us or it is the same with the students from here too.
 I believe there is a lot of international students are attending UTA. However;every kind of research program or internship programs are US citizenship requirement. I am sure that there would be many international students who
 are very clever.
 I can get a master's degree at UNT Health Science Center for 7 or 8,000 dollars. The flat rate tuition for Texas students is outrageous and I think more of what's done with the campuses funds should be at majority student approval.
 The school also needs to be more accommodating to it's science faculty and researchers. If tier 1 research facility is the goal then more attention should be payed to their workspaces and resource availability.

 I can reach my professors through email;but they rarely reply within the same day. Furthermore;their office hours always conflict with my work/school schedule which makes it very difficult to get help in a timely manner. It took
 three weeks for me to get my course equivalency papers back from my department offices and advisor to study abroad next semester. That is ridiculous! Seems by the time i get around to getting official business done through a
 university office... everyone has gone home forcing me to use email as my main means of communication. The cost of attending college is ridiculous;and it is obvious the powers that be have a interest in sports more than quality
 education. You don't need a basketball stadium to teach anything but basketball. This is a poor use of University assets. I wonder how much cheaper tuition would be or what parking would look like if money was spent elsewhere.

 I cannot find any intenships offered to graduate real estate students
 I could not find too many companies for Nano-Technology and MEMS at the job fair.
 I couldn't find and wasn't told when grades would be posted at the end of the semester;so I spent alot of time checking
 I did not find sufficient internship opportunities at UTA. All those which were available at the job fair were only full time jobs after completion of graduation. Also all the departments need to involve their students in research
 projects which are available so that the students have an opportunity to work on real and practical projects.This will definitely help them to get internships and job opportunities.
 i did not get my transfer scholarship. i did my associate from TCC but when i transfered here...i had to pay a lot. i thought i would get a scholarship but when i came here and had to pay almost 10,000 per semester...i had a rough
 time paying and i am still having a tough time. for me it not reasonable at all
 I did not transfer from a community college
 I didn't found internship opportunities for international student. That was a sad.
 I do not feel that I attained the right attention from professors in my pre-med classes as they did not consider it a major but simply had preferences for the actual chemistry majors taking their courses. I feel that there are a lack of
 staff that genuinely care for students' grades and academics and most are too occupied with research;etc. to devote outside office hours to students. This makes it difficult for the students who actually need to maintain their grades
 for post-bacs. Also;there is a lack of staff and also tenured professors are not always the best at teaching now. I had a better experience at a community college.
 I do not like registering on the MyMAV Portal
 I do not recommend this school to any other student. Chemistry course diD not correlate with the labs;failed a test because my professor did not acknowledge my emails about having the flu;with a drs note. Uncorrelated labs cost
 me a letter grade and double my work load. Derek main is a loose canon;ready to fail someone that moves the wrong way;loses tests;he is completely unorganized and will change his mind last minute about assignments. Financial aid
 phone support is non-existent and counseling service is inconstant with their advice. I could only imagine what other departments are like. It seems like there is no voice for the students who are being cheated out of a good
 education. This school should only boast of it's high ranking professors;not education.
 I don't feel that I have been attending the school long enough to actually make any statements as to some of these questions;for instance;I am not at a level of needing an internship so I am not aware if they are available;etc. I have
 attempted to obtain a work-study position and also various campus based positions for employment with no luck. I feel the university could improve this aspect for students by having more part time campus based jobs and
 workstudy opportunities available in all departments. I also feel that the campus could do a better job of informing students of what is available in these areas;and not just once a year or semester. I wasn't even aware that work
 study was an option or what it was until half way through the semester and I am now out of luck with obtaining any positions. I also think that the campus should do a better job of informing students of various jobs (not work study)
 are available through UTA.
 I don't know much about the internships offered here.
 I don't like the tuition hike an think any student who arrived before it shouldn't be subjected to it. Even if they were only a freshman at the time. Also some classes don't put grades on blackboard.
 I don't think professors at UTA are very caring about students. Sometimes they just have 2 tests;1 midterm and 1 final;no quizzes;attendance or extra credits. The tests are from test bank so they don't relate to what they talk in class
 at all. The business advisor ( Marcus) is mean. If a student changes major;he automatically changes that student to another advisor. Overall business advisors are not really that helpful. International advisors are not good either. They
 take forever to issue an I-20 and when they have the I-20 ready;they don't call or email students. When it comes to tuition;especially at the beginning of semester;UTA drops courses every night for not paying 1/3 of the amount of
 tuition. My experience at UTA is very disappointed.
 I dont see too many companies coming to UTA to hire international students.They all expect citizenship. Moreover my department's GPA requirement of 3.5 to intern is a big hindrance to students who have actually cleared
 interviews and are eligible for internships but have to let the opportunity go due to this GPA requirement which does not exist in any other university.
 I emailed graduate student services for a question. It took 4 days to receive a response and the response was incorrect. A few of my professors have never been available outside of class.             UTAs website;or at least the business
 school website is in major need of updating. Also the university calendar does not reflect the correct dates for graduate school business classes.
 I emailed my department inquiring about scholarships. They never replied back. Internships opportunities for international students are substantially less;despite they making better grades on the average.
 I encountered poor service when transferring from DCCCD;no phone calls or emails were returned;and I ended up having to drive all the way to UTA to make an appointment to speak with anyone. Due to budget cuts;the
 departments (of both of my majors) are unable to offer enough variety of classes due to not having enough teachers. I submitted my fafasa early this year;only to discover the financial aide office does nothing until april 12th.... unlike
 UNT;UTD;TCU;or SMU. I love my professors;but I'm amazed at what has gone wrong with all my paperwork.
 I experienced dissappointing treatment by the health services staff. Web classes require a lot of jumping through hoops to get registered for. First of all;they are listed on the online registry as being accessable only to out of state
 students. Second;it is necessary to acquire permission from the advisor for each classes department advisor. That means setting and attending appointments with multiple advisors is multiple buildings at multiple times.            Of al the
 schools I considered;UTA is the least accomodating of adult students with families. The lack of access to web classes is the best example.
 I explained this matter on the last survey
 I feel as though getting an internship opportunity is almost solely based on the student. I think the school or individual departments could do a better job in assisting students that are looking for internships. They could do a better
 job in by matching up employers and potential internship candidates.
 I feel as though I am always having to wait long periods of time for an advisor and even professors office hours are not at times I am available to meet. Tuition is high for those of us who support ourselves and scholarships and
 financial aid are hard to acquire.
 I feel less encouraged to ask questions in general. Other then my math TA I have had a hard time meeting with my professors when I run into problems. I feel as if I do not go that frequently;I try to get help from the math lab;physics
 lab and online but sometimes I want to review something with a teacher I feel dismissed.
 I feel like some of the classes are way too big!
 I feel like the financial aid office lacks privacy. I have heard openly how students have failed classes and know everyone waiting in the lobby overhears personal information about other students. I really dislike the fact that you have to
 state your personal finances openly in front of other students at a counter instead of discretely and privately at a desk or in a office. Isn't there some kind of privacy laws being violated here?      Secondly;I have had issues with trying to
 solve registration problems and being told to go to different departments and no one is able to solve problems. It took 5 visits to 3 departments for me to be able to register for Spring 2011. I also know my sister had difficulties after
 taking a semester off and re-enrolling and was given the run around on a different issue.     Thirdly;the students that are employed at these university offices can be disrespectful and seem unwilling to solve problems. I find the
 transcript office completely ridiculous when trying to apply for scholarships. I often need several copies of transcrips for each scholarship being applied for and it is expensive and difficult to get in person.    I would like to see the
 campus strive harder in environmental and sustainability education for other students. I see young students completely oblivious on how to use recycling bins. I also cannot believe that the entire campus does not use recycled paper.
 I feel that if I have a course that uses Blackboard;my grades need to be posted in a timely manner. Also;this goes for courses that professors hand back scantrons in class. I did believe that UTA was affordable up until all the cut back
 came into effect. The prices for everything are rising and we are not being limited to some things we had before.
 I feel that the academic department could provide more evening hours for evening students;perhaps one night a week.
 I feel that the course grades could be released sooner then they are every semester! In my experience;there really haven't been any internships available to me except teaching assistant and research assistant. I would like more
 internships to be offered even if it's not for pay!
 I feel that the prices on campus a somewhat high
 I feel that the tuition is a little bit to high but it is understandable with the economy that we are in right now. I also feel that the offices should be open a little bit later or maybe half a day on saturday for those that work mon-fri 9-5
 jobs. Its hard trying to take off of work sometimes to get up to school to speak to an advisor. Then I feel that if your sufficient enough to know what classes to choose;one shouldn't always have to have a hold on their account
 because everytime I go I just go to have it taken off because I already know what I need to do or the grades that I need to make to get into a particular program. So the unnecessary holds on the accounts just cause problems for
 those who really have questions but can't get to see an advisor because everyone has to see them.
 I feel there is an over-emphasis on recruiting under-represented students rather than a focus on getting highly qualified students.
 I feel there were times when I really needed to see my advisor "right then";due to my degree plan being all messed up and the people in the office said I had to make an appointment for a month away.


 I feel very strongly that as soon as professors have assignments graded;they should post these grades on Blackboard rather than waiting until the next time the class meets to pass back grades.           I have had difficulty in the past
 searching the website for useful information; the most recent pertinent information should be posted on the homepage.           I would like to see classes have no more than 20-25 students;regardless of the class.

 I felt that the office staff never answered a question clearly enough. Also;I have always had the impression that we should know the things we are asking. In fact;I had questions about what time should I expect financial aide to hit and
 what it would cover when it did. I felt that the office staff never gave me a clear answer and left me to having to wait till school starts to give me a clearer answer. I feel that students should not be running these offices unless they
 have much better training.
 I felt there were insufficient history classes provided over the past two semesters. Classes that were of interest to me are only available every two to three years.
 I find that many of the academic offices are not properly staffed with enough faculty or support staff to properly meet my needs. I find that there are too many students and not enought staff to support them properly.

 I find that the opportunities available at the College of Business are limited;or unattractive. In addition;the staff in the administration offices of the COBA will not let you speak to an adviser if the think you have a simple question they
 can answer. In my opinion;they sometimes cannot guess the complexity of the questions some students have;therefore assisting them unreasonably.
 I find the cost of tuition a bit high;particularly the distance education fees;which significantly increase the tuition.
 I found that there was a lack of knowledge amoung the advisors in my department. I made my own plan and took it in for approval. When I would ask questions the advisor either would become frustrated or not be able to answer
 at all.
 I found the prices of some general courses expensive




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 52 of 85                                                                                          The University of Texas at Arlington
 I get that we're are trying to become 'Teir One,' and I see how that will help my potential in the future. But tuition has been increasing every semester since I've been in school and it seems to be increasing by more than a nominal
 amount. And the increased tuition has also seen an increased student population (aka more traffic and less parking) and missing student benefits (no more student software). You used to be able to get great and really affordable
 software from the Computer Store;the outsourced private company isn't offering good deals at all.
 I go to school in the morning and then go directly to work in the afternoon so office hours often don't work with my schdeule and I have to take time off. The business advising office isn't very well staffed;being advised means
 scheduling far in advance and if you forgot a question-tough luck-you have to reschedule and wait. <---even though that usually entirely beats the point! Sometimes responses from university offices takes time and when the message
 is recieved the answer is often vague and requires further questioning.
 I had a great deal of difficulty with my advisors. My advisor seemed apathetic and didn't do much to ease my transition into the university or answer any of my questions effectively.
 I had a very difficult time trying to transfer because of state rules that shouldn't have applied to me. Even thought it was a difficult process;UTA did a good job of helping me oout where they could.




 I had an issue with registering for an English class due to a computer issue with accepting the English classes from another University. I visited the University Center and spoke with an advisor who manually entered the English classes
 that were accepted as eligible transfers. I tried to register for a literature class but could not; I called the English department and was manually added to the class. I decided to drop the Literature class and enroll in Technical Writing
 but was not able to due to the same issue. I called the English department again and after several calls was able to speak with an advisor named Bridget. I explained my problem and asked for suggestions on registering after hours;if
 the class becomes available because the one that I was trying to register for earlier was no longer available. She was not very helpful with providing solutions. I spoke with several other departments;trying to resolve may issues and I
 was finally referred to the Vice Chairman of the Liberal Arts Department. I was told by him the simple process that would have easily solved my issue;had Bridget performed it. After following the instructions of the Vice Chairman
 and obtaining written notification from the class Professor;I was still denied registration due to Bridget feeling that I went over her head to resolve the issue. The Professor even called the advisor to advise her of the situation and
 i had different expectations....
 I had problems trying to registers for summer classes. This resulted in going to my academic advisor and having her place me in an already full online course. I was happy that she was able to correct the situation but upset that it had
 happened in the first place.
 I had questions on my financial aid and tuition payments;the staff members (sounded younger) seemed to sound very rude and did not answer my question appropriately. When I was told to call a different department to find answers
 to my question;the man who answered was also very snappy and unhelpful in explaining his answer in full detail.
 I had to go to three different offices with questions regarding my financial aid;and no one could answer my question... I finally asked a fellow student who explained why.
 I had trouble transferring a course to UTA. Admissions office lost track of my request;and overall process took approximately 4 months. Course grades for Summer courses were not available in a timely manner with regards to the
 start of the Fall semester. I could not report my grades to the Financial Aid Office in time;and ended up losing a substantial amount of aid due to this. The MyMav portal no longer works consistently with Firefox or Chrome. I had to
 resort to using Internet Explorer in order to view grades and register.
 I have a bad experience in transferring from my college to UTA as people in admissions office lost my submitted documents and didnt inform me until the time of registration. School tuition is really high for international students. I
 am still struggling for an internship ;its been a year at UTA now!
 I have a class in the UH in which I have to sit on the floor for lecture. There is at least 10 students on the floor. I do believe it is over capacity.
 I have a full schedule and sometimes my classes conflict with the hours the offices are open. When I called to make sure how to use some equipment they got back to me quickly but they didn't explain it very well. None of the
 things really apply to me on the UT Arlington web site;but the things I would actually be interested in aren't listed on the web site.
 I have a Mon-Friday job so if I need to speak with staff in person I can't due to the University closing at 5 pm. Oh well!
 I have a online class and it takes weeks for grades to be posted. I cannot improve my grade when I do not know how I have done in the past.
 I have a professor who is very rude and condescending. It takes too long for you to post grades when I was at TCC we had them within 3-4 days of classes finishing. Part of the problem is the teachers do not keep up with grading
 and it takes up to 3 or 4 weeks to receive grades on assignments. some of the other Universities cost less for instance Texas Women's University.
 I have a teacher that doesn't seem to actually help me like I need to;and today I found out that the help she gave me was wrong. That is a shame that my own teacher provided with the wrong solution to complete the problem I
 needed help with. A friend in the same class was able to help me more than the teacher. When calling the financial aid office;it never fails that I will be on hold for a LONG time.
 I have an A.A.S in Marketing from Tarrant County Community College and yes;transferring was fine Raquel Daisy was great; however;none of my marketing classes transferred. I am upset because I am taking classes that repeat such
 as;Principles of Selling;Advertising;Marketing Research;Retailing;and Principles of Marketing;etc. I'm bored and not very motivated because I've already learned what's involved. I want to learn something new in Marketing and taking
 repeatattended fivehelping. In addition;I was told by two ofacademic advisors;Mrs. has the attitude that students are here for the convenience of the administration and the faculty;in that order. IThe faculty out of prepared to teach
 I have classes isn't other universities;degrees from TCC them. This university Wilson;and Brandon Murphree that my marketing classes would transfer and they did not. I was told too that could test is not classes; however;Erica
 PhD candidates. Overall it is truly a "poorly performing;fourth tier university," with no signs that it will be moving to third tier in the near future. Needs a housecleaning from the president down.

 I have been rudely treated especially by the financial aid office staff;on occasion by my own department staff (and then they complained about me) and letters I have written to the director of the financial aid have been ignored. I have
 had a mixed experience with the Office for students for disabilities office as well. My department has been very unhelpful. I was told that as a graduate student faculty would spend more and more meaningful time with me and I have
 not found this to be the case. When I get my degree;it will because I did it despite this university. If I could have transferred to another school I would have done so.

 I have been taking Accounting Classes (5301-001) at Pickard Hall;the class is so packed that it gets really hard to find a seat available if you are late by just two minutes. As in there are exact number of seats as many as students. I
 would expect to get more space than that.
 I have been UT Arlington student since Fall 2002. With my departmental scholarship my tuition fees were around 1200 USD per semester. When I started my PhD the tuition fees increased from 1500 USD to currently 4300 USD
 within a span of 5 years. The reasons for me to join UT Arlington's PhD program were low tuition costs and MSE Faculty. With the long commitment expected as a PhD student I am stuck with whatever tuition UTA charges. This
 could be a reason for me to suggest somebody else;if not to join UTA then definitely make them aware of ever increasing tuition costs.
 I have been waiting to take this survey all semester. The psychology adviser;Laura Wolf has seemed hurried and disinterested every time I have sought her counsel. This semester I expressed my desire to Mrs. Wolf to eventually earn
 my PhD in Organizational Psychology. While I am used to her usual agitated demeanor;I must say this particular meeting left a LASTING impression. Instead of being helpful;ENCOURAGING or offering ideas for future actions that I
 could take to improve my chances of being accepted to a program;Mrs. Wolf sharply recommended that I change my interest to a different field altogether or return to my previous major. However;she did offer some information by
 way of telling me how difficult,competitive and exclusive such programs are and that I would definitely not be accepted into a doctoral program;especially a good one. As my adviser;I look to Mrs. Wolf as an authority on the
 processes of psychology programs and take her advice very seriously. Thus;I was so upset by her negativity and discouraged that I left her office and cried in my car.While my feelings were not hurt my ambition and confidence
 definitely suffered. I realize that it is easy to interpret the aforementioned experience and conclude that I am over reacting;over sensitive or simply mad because I did not hear what I wanted to be told. Therefore I will return to my
 less emotionally charged complaints. Factually;I no longer bother with emailing her or calling her to discuss advising or other issues as I have repeatedly received no reply; she has exhibited a habitual pattern of hostility and disrespect
 I have classes that are overcrowded for graduate level.
 I have experienced a few teachers that have not lived up to my standards for UTA. An English class I was in on my first semester really put a damper on my feelings about UTA;"I hope every semester is not like this" I couldnt help but
 thinking. I didnt realize until after taking that class and expierencing a new teacher would I know that the first one did the whole class wrong. The fluxuation in the styles of teachers I have come across for the same class is
 unreasonable. One semester I happen to fail the course and recieve a "Z" grade on the first paper;same course next semester make an A both in the class and on the first paper. I was not the only student in that class that this
 happened to. That situation brings two problems: inconsistency in teaching and the misuse of no pass option. I also have another experience with inconsistency in your teachers in the Math dept. I know that the university was aware
 of the problem;an advisor of staff member happened to sit in on the class after 100 out of 120 dropped the class. Being in my situation with financial aid;I had no choice but to stay in the class. Although I did eventually find out that I
 could switch classes;it was too late. There was too much lanuage barrier in the class as well vocal inabilities and style of teaching was reapeating directly from the book;I dont pay to re-read the book in class. After switching into
 I have experienced past problems with some of the University Offices in Davis Hall pertaining to financial aid and tuition. I was sent from one area to another only to end up back where I began. In addition;some of the employees
 tend to be very snappish and rude;I assume because of previous students they have had to deal with;but it nevertheless made my experience there worse. I tend to avoid Davis Hall because of the lines and the workers.              Referring to
 UT Arlington class sizes;with the massive growth UT arlington is undergoing;I can very well understand the trouble it will be to keep class sizes down. However;even before the University surpassed 28,000 students;my classes
 averaged 60 students. Space and faculty are the limitations;and from what I can tell the University is working on addressing this problem. But;for the time being;if class sizes are going to continue averaging 60 students;hiring faculty
 that teach well in addition to being highly qualified would be a way to help curb the problem;of course this is only my opinion.
 I have experienced professors;one in particular;who did not seem to care about me as a student;more so about proving a point about their capabilities and knowledge. As far as advising goes;many times it can be a headache to even
 get an appointment with an advisor;let alone it be in a timely manner. Email responses from the advising department and some faculty can take days on end and sometimes you do not even receive a reply. They also like to make it
 clear that they will get to you when they can;often not making the student a priority.
 I have found a disconnect when it comes to receiving help from the offices of my major. It seems that the office staff never has an answer or suggestion on how to help me. They seem disinterested and uninformed most of the time. I
 work in an office as a work study on campus and I know the significant difference that I see at work vs. my own graduate degree's office. I have been disappointed with the financial aid department as well. I think UTA would benefit
 greatly if they took a more involved interest in helping students receive more aid to finish their degrees. I was a single mom putting myself through school. I was working and busy with school. I do not have hours on end to research
 available scholarships and then apply. I wish this school had been better prepared to help students that seem to fall through the cracks. I was able to apply and secure government aid but was overall disappointed with UTA in this
 regard especially after my peers’ spoke of how other universities had been more helpful before they came here for their graduate degree.

 I have found it difficult to be able to sit down with a professor to discuss my grade in the past semester. Nearly most of the professors have only 1 day of office time that is limited to a couple of hours. I had no internship
 opportunities. most of the companies at the intern fair were there because they had committed to do so but were not offering any internships. the only one offering was enterprise for a cashier position. i am doing my MBA so that i
 hope i do not have to do cashier jobs.
 I have found many staff ass'ts to be ill-informed;not willing to engage in low level problem solving e.g.: "If not here;then where do I go/to whom do I speak/Who is in charge of this matter?");and in many cases surly;and acting put-upon
 that they have to answer a question or deal with a situation as simple as the printer being out of paper. Not only does it represent UTA poorly;it is most frustrating for students trying to complete a project or conduct research.
 These people are not the students' allies.       A contributing factor to the above may well be acute understaffing of a particular desk or function.   Frequently;especially in Registration;OIT;etc.;getting answers are not handled timely at
 all ... often due to lack of staff training.   There are older students on campus - both undergrad and grad. If we are not to be taken as serious contenders for internships (i.e.: we are not the future;the younger students are);then
 UTA really shouldn't be admitting us and taking our money for tuition and fees. Is UTA committed to fostering an educated and engaged population? Or only one that meets a certain age demographic?




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 53 of 85                                                                                        The University of Texas at Arlington
 I have found that the professors for the online classes;aren't as helpful or available as the regular class professors. I struggled considerably last semester with an online Marketing class and the took the professor sometimes days to
 respond to an email and had;in my opinion;a very short window of availability for office hours. When I expressed my concerns to my professor about the way the course was structured and that the structure was changed mid
 semester and did not include the online collaboration we were told would be;he had no explanation other than he was testing it out and I was over analyzing!              If UTA is going to continue to offer upper division courses online;the
 professors should;in my opinion be more available for issues and help.
 I have Fridays and Saturdays off from work. Professors and administrative staff are not usually available on these days.     I am always impatient for grades!    There were times in the Spring Semester of 2010 when I needed to use a
 specific section of the library and it was closed for spring break or the librarian was not available. However;I did not discover this until I drove twenty miles to the school. The closing information was not posted prominently. This was
 the GIS section of the library.
 I have gone to the University Offices multiple times with a financial issue;and they assure me it has been resolved;but I keep getting letters in the mail saying the issue is not resolved. I finally gave up on getting any financial assistance
 from the University. It seemed to me that there was not communication between whoever was sending the letters and who was actually speaking with me.                 Internships are very competitive;and it seems that you already need
 experience to get them; yet;how are we to get experience if no one will hire those who have no experience in their field of study? More entry level internships need to be sought out.

 I have gotten the "run around" on more than one occasion between the registrar's office;the bursar's office;and financial aid office when seeking answers to questions regarding registration;withdraws;grades;payments;and financial aid.

 I have had a few rude teachers who rarely or never answer their emails with my questions and UTA is pretty expensive.
 I have had a lot of trouble with a few of my teachers about getting help or just answering questions in a polite manner.
 I have had a problem on one occasion getting an email response. It took 3 weeks. Also;I was looking forward to doing an undergraduate internship and that was not available for me.
 I have had many instances of the staff in the Business building;particularly in Advising;being extremely unhelpful and sometimes rude. In order to receive any assistance at all I have to make an appointment as any emails I have sent
 have gone completely unanswered. The office staff seem put out by the students and the advisors seem too busy. The graduate advisors that I have talked to are usually students who do not always have the answers to my questions.
 The University staff does a better job of answering email questions than the advisors but they are not always helpful. I tend to speak to mostly students who are not well informed about what is going on and the non-student staff
 seem put out to have to talk to students. I also do not feel I am valued as a student. The parking situation on campus is getting worse. I am a MBA student who comes to campus at night and although I have a parking decal I have had
 to park in the parking garage several times this semester as after 15-30 minutes of circling the parking lot I am unable to find a spot. While I could park in a lot further away;I don't feel safe enough as a female to walk a long distance
 alone at night. The university continued to add students but it is not meeting the needs of the current or future students and it is putting a strain on the already limited student resources.
 I have had many teachers that honestly just did not care about their students.
 I have had multiple problems with advising in the Art department and it is quite obvious that one of the advisors could care less about students. Plus;not enough classes are offered;so the wait lists are a little ridiculous.

 I have had problems with the advising office over the four years I have been here. Half the time they don't know the answers to my questions and have sent me all over the place to end up back where I started. The parking office
 takes forever and somewhat of a hassle to go back in in person to have them correct errors they have made in my account.
 I have had recurring problems with the web-based tuition payments and financial aid disbursement. Grades for some classes from the fall semester are not yet available;even though we are in the middle of the Spring semester.

 I have had several experiences in which offices in the department; did not answer my questions;did not respond in a timely manner;were rude and not understanding of my needs. Web based registration can be confusing at times;and
 web paid tuition can also be confusing.
 I have had several occasions that faculty of the departments were just outright rude and not helpful at all. All because they were "on their lunch break." It was like they couldn't even answer any question at all and like they were
 appalled that I would even consider coming in during that time as if I even knew. Grades from one of my teachers this semester are absolutely WAY BEHIND! She doesn't grade in a timely manner and she doesn't answer questions
 that I email her about multiple times because I never get a response. Tuition is a little much. I think it is crazy still that you can take the same course at a community college for at least a fourth of what it cost at UTA.

 I have had some experiences where staff are rude and seem inconvenienced by my asking questiosn or needing help. Tuition continues to rise and the requirements of how many classes are required in order to get financial aid or be
 able to work a research assistantship cancel each other out. It's sometimes cheaper to not get an assistantship and take fewer classes than to take the required amount of classes to be eligible for an assistantship.

 I have had some teachers say that their schedules were taken up so they didn't have the time to help. Then with the class sizes;I have a class that has over 140 students. Sometimes there arn't enough places for people to sit. Then the
 amount of money it takes to attend the college is a little much. If I'm going to pay more than $4,000 a semester;a breakdown of were everything goes shouuld be provided. Then with the cost of parking;that should already be
 included into your tuition fee;unless you want to park in the parking garage. We;students;already have to pay enough to attend your college;why do we have to also pay to park on your lots when we already are paying for it?

 I have had some very poor service in regards to a particular person (Roberta Medina;Social Work Field Office) in my academic department as well as other University offices. The financial aid office seems to have inexperienced
 people that work there and either give misinformation or incomplete information in regards to the financial aid process. This can be detrimental to a student's ability to successfully complete each semester. I have experienced a lack
 of follow up and long processing times when it comes to other departments; such as;the bursar's office;registrar;and scholarships. In addition to that;I have had had some excellent instructor's as well as some terrible ones. All in all;I
 feel neutral about my UTA experience.
 I have had the hardest times trying to get in with nursing advisors!
 I have had to run around from one office to another since the employees did not know the answers to the questions.
 I have had to take an internship that requires me to drive 45mins each way due to unavaiability of sites that were close to where I live in the mid-cities. The majority of the options are arlington and fort worth sites        University offices
 can be difficult to deal with. I understand that a chain of command is necessary but I shouldn't get attitude from the front office personel because I have a question that requires involvement of thier superiors.        Transfer credits
 should be calculated into my overall GPA!!!!!! For the tuition I am paying I shouldn't have to calculate that information on my own!! This is necassary for appilcation to any scholarships as well as future programs!!! I am not aware of
 the surrent rules for how to calculate this number and no one seems to be willing to help me!!
 I have had to take two semesters of classes that I didn't need due to the fact that a class was closed. I am not pleased with the fact that the Math courses for the teaching degree have a limited capacity of about 20. It was not fair due
 to the fact that most students are allowed to choose their classes before others and I happened to get a closed class everytime it was my date to pick a course.
 I have had trouble finding an internship and still is having trouble. I was told by staff that since I do not live in Dallas not much can be done to help me get placed. Many people have graduated from my area and have been placed by UT
 Arlington.    There are no online classes in the SW department;except 2 for the summer and 1 in the fall that is a duplicate of the summer. This is making it REALLY REALLY hard for students to complete school that do not live in
 the area and that work. I am really upset about this and feel something should be done to accomodate students that work with their field and regular jobs in regards to online classes. Very disappointing. After talking with other
 students;I not the only one who feels this way.
 I have had unpleasant experiences with some professors who seems to be bothered when I had gone to them for help or assistance;particularily professor Chiessa. If I do not fully understand an assignment or a project I will not be
 able to complete it in an acceptable and timely manner. I feel a professor should take some time to explain more clearily on what needs to get done rather than just saying "figure it out" and then giving a bad grade for an assignment
 that wasn't fully understood. Getting together with friends or classmates to do some workstudies is always good but when all is not sure of what to do;it doesn't help much. As much as I hated to do it I had to drop a class due to lack
 of communication with the professor and a limited time to complete assignments.
 I have have a few very unhelpful teachers.
 I have heard from many transfer students that they did not recieve enough information about UTA upon entering. They have said that a tour/orientation would have been very helpful.                I think there could be more information given
 about internships and a specific place that students can go to for help with internships.
 I have many instances where it has been difficult to meet with Professors after a class or even during their stated office hours.     Dealing with staffing issues-I have walked into offices specifically Student Governance & Organizations
 and their was no one at the desk to help me. I am currently a graduate student and I am looking for internships at the university and the few that are here are filled.
 I have never once gotten the same answer when asking weather or not a class transfers (even when asking about the same class); either from a community college or between universities. The staff seems very incompetant and
 reluctant to commit to any answer.        Faculty members are only concerned with themselves and not getting into any trouble by answering; so they choose not to provide information at all. Faculty members are also shockingly
 unprofessional. example; Jim Williams told me he would change my grade of Incomplete later;but never specified when. In an email he told Dr Yazdani that he told me he'd change the grade the end of the following semester and that I
 "needed to clean out my ears." This was after not showing up to three separate informal appointments Williams and I agreed to in 2009. Another example Nahum Torres;EE lab assistant uses frofanity in class and raises his voice
 while accusing younger students of not listening when they ask a question about which they were never instructed. It's as if he's trying to start a physical altercation with each younger student. The first thing he told the lab class was
 "complaining about me will make things more difficult for you [the students]. I have never seen this kinda of behavior in a community college;and I've attended many. When waiting for advising;my average time has been close to two
 I have not had any assistance in finding an internship;even when I asked faculty/advisors
 I have one instructor that is very difficult and hard to deal with. Dr. Gossett;for Marketing 3318. He is very hard to approach and very abrubt when I do ask questions. My other complaint is there is not enough economics courses
 available during the summer and fall this year to meet my needs for graduation.
 I have seen other universities like UT Dallas pushing and helping find internships and jobs which I haven't experienced yet. Though UT Arlington organizes Job fair and supports finding internships and jobs through Career Services;I
 think UT Arlington effort does not live to the par. I expect and wish more effort and more support on this area from UTA. Thank you.
 I have sent multiple emails to my graduate advisor/personnel (sherri decker) regarding issues with degree plan and registration difficulties that get ignored;and unanswered. I don't know how to resolve the issues I am asking about;or
 I wouldn't have asked the questions. But when I get no response;or no direction to ask another department or person for help with my questions;it leaves me very frustrated and dissatisfied as a paying student.

 I have sent queries to the Help Desk via e-mail;and received a "stock letter".
 I have some teachers that have not adopted the Blackboard application into their curriculum. It is very irritating not knowing what my grade is for the course. I believe all teachers must post the grades of their students for them to
 see online.
 I have such a hard time getting answers from financial aid. Most days I have classes till 5pm and then I can't get a hold of anybody. I have not had any internship opportunities and I would like one. There are several needs that are not
 met. Mostly the availability of classes that pertain to my degree. They are not offered because there isn't enough money. Therefore I don't feel prepared to go out to the real world where others have been trained by universities that
 offer more.
 I have to constantly fight with people in the offices and it took 6 months for me to finally get an answer to a specific question. I get stressed out any time I have to deal with them because I always have to go in person to talk to a
 stupid college student that doesn't know what he or she is doing. They never answer emails and rarely answer the phone. The only administration I've been pleased with is my adviser Linette Tucker. She is the only one that went
 out of her way to get the rest of the UTA staff to do what they needed to do. I also rarely see any internships available for zoology majors.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 54 of 85                                                                                           The University of Texas at Arlington
 I have transferred from not a community college;but an out of state 4 year accredited University and am disappointed about the level of transfer on some of my classes. To me;a four year university is a 4 year university and my classes
 should have been accepted. It is NOT like I transfered from Devry or some other phony school! That has caused me some frustration.              Also;I like to plan for the upcoming semesters and have been told by certain University staff
 that is not acceptable. I spoke with a person about my internship for my senior year;coming in the fall;and was immediately told that I was not allowed to do that and that I should not be talking to anyone about this yet. They were
 quite rude and would not give me the opportunity to discuss my needs. Not all students are 19 and can do what ever;when ever. I work full time and live an hour away;I just wanted to get started on the process early to assure that I
 knew what I needed to advise my work on. I also wanted to discuss a certain interning opportunity and was told that was not appropriate and that I was not following procedure. I have met a person in a professional setting who
 would like me to intern with them and was told that I was not allowed to talk to them about this and that I was to cease all contact with them. I find this to be a bit extreme and am not able to meet these demands.
 I have tried to find information on the website several and was not able to or it was very complicated.
 I have trouble looking in the undergraduate catalog for a list of what classes are being offered;for a particular semester;for all the business school.
 I have trouble navigating the UTA website to find things like registration timelines;holiday schedules;new academic programs;IT resources;and some catalog information.
 I have waited on hold to speak to people at university offices for unreasonable lengths of time;there is lots of information available on the website;but often the one piece of information that I need is either hard to find or unavailable.
 I don't understand why tuition is so expensive;nor why it goes up every year = I also heartily disagree with the flat rate tuition system - perhaps it is useful for undergrads who need to have mom and dad know how much they have to
 pay - but for grad students who are often in the situation where one credit hour is necessary while they are mostly off campus doing their research;why should they have to pay for three credits - really there should be a one credit
 option if the flat rate continues - but really;it should be discontinued for graduate students.
 I have worked with several advisors that were rude and didn't seem very well informed and able to answer questions.
 I hear that advisors aren't knowledgeable in the classes needed by students and particularly what classes will transfer into the university.
 I honestly do no believe that there is enough advisors..and several times it seems the advisors are.not on the same page..the information is not the same across every advisor.Also I think courses that require advising is clearly stated
 on mymav and right now it is not. Also a few.times the advisors are short and rude. Also with the transferring of credits Davis hall takes.for ever and the advisors are not that helpful or clear on that process

 i joined UTA on spring 2011 ;when i tried to apply for the scholarships i was told that there is "$0.00" scholarships available.
 I just feel that professors(faculty) do not really care for students. And that is because most professors are research professors.
 I keep getting inexplicable "holds" on my account (for provisional admission;advising;etc.) when all this should have been cleared up;and when I don't need academic advising (my coursework is all pre-planned and pre-ordained).
 Also;I had a nasty experience registering this semester (late) and then all my classes were canceled when I didn't pay immediately. Lesson learned--but there should have been a warning at registration time.

 I live an hour away. Class is usually held on Fridays. Access to the LRC is closed most of the time because of undergraduate testing..Either another room or printing area needs to be available when testing occurs. I paid for LRC
 services with my tutition and fees. Its unfair to deny graduate students to the LRC for paid fees.
 I live in Waco and do the long distance education;sometimes it is hard to reach my advisor with questions or concerns. It is almost like when MCC and UTA parted ways;we students were left behind. However;I appreciate all my
 professors that have come to Waco to teach.
 I love my teachers and my advisors but I do not love the people who work in Davis Hall. Every semester I always find myself there fixing up someones mistake that affected me negatively.
 I marked dissatisfied because coming from community college;teachers could post grades at different times. I don't like the fact that UTA waits to receive all the grades from every single teacher in order to post them on mymav. As a
 student;our grades are very important to us;and when they aren't available in a timely manner;it leaves us nervous and rather anxious.
 I met ALL of the requirements to be accepted into UTA but UTA did not accept me. I had to get help from many advisors at Mountain View College to speak with advisors at UTA and explain to them why I was over qualified to be
 admitted into this university. That was not pleasant at all for me; it was actually hurtful and discouraging to come to this university.
 I never hear about any opportunities for internships for either chemistry or math. I graduated from UTA with a degree in Chemistry 8 years ago and today I am working on my degree in Math. The only reason I returned to UTA in
 order to pursue a Math degree is due to the fact that my Chemistry degree was no help at all in finding gainful employment since 2003. We live in a world where simply having an education is no guarantee of anything. I cannot help
 but think that if there were opportunities for internships or real world experience;then today I would be spending my Saturday morning with my wife and children instead of getting ready to go up to the UTA library and study
 Abstract Algebra for three hours. Therefore;I believe there should be some transition from the classroom to the workforce other than simply handing us a diploma and saying "Good Luck"!

 I only take evening classes and most offices are closed after 5pm My classes start at 5:30. I had problems taking care of a ticket this semester(my first ticket on campus) because they were never conveniently open for the evening
 students.
 I pay out of state tuition.. it is outragious simply because I am from a different state.
 I received a concussion during an on-the-incident;but the professor I was taking at the time didn't care to make any special considerations due to my dibilitations.
 I received my Associate's degree out of state and have to take many lower level classes that I did not anticipate.
 I received my degree from Texas A&M in College Station and attended Texas A&M in Galveston for my freshman year. My transfer process was very difficult;because the admissions office would block me from registration due to not
 having a transcript from Texas A&M in Galveston. This information is included in the transcript from A&M;fourth paragraph on the back of the transcript. This was a reacurring problem for many semesters. I can understand if this
 was a small school in some other state in the Union. However;I can not be the first person in the history of this University that has came from Texas A&M with some education from Texas A&M in Galveston.

 I received what I believe to be an incorrect grade in a class last semester;and after various attempts to contact the professor;I've yet to receive a response.
 I replied "somewhat dissatisfied" in regards to the costs of attending UTA. Being that my entire program was online;I didn't understand the need for some of the fees applied to my tuition;that are automatically applied for all students
 who register;considering that I rarely come on campus (maybe once or twice a school year).
 I requested a the letter which shows the next semester for my deferment of military service back in my country last year and the office just gave me one; however;this year;I have asked every office twice at lease and they couldn't give
 me one. If they really cannont give me a letter showing the basic information of next semester;why and how did the office just give me one last year?
 I said web-based registration is efficient is somewhat dissatisifing because at my previous university we did NOT have to meet with our advisor before registering for classes unless you were on academic probation. It went class year
 and GPA. Seniors and people with 3.5 and higher opened first for you to sign up for classes...then jr. soph freshamn.
 I sent 2 e-mails to the administrative assistant and director of the programm twice but I didn't get any answer - bad or good.
 I sent in my transcript from TCC but those classes have not been transferred yet
 I still have problems with my Math transfer credits being accurately updated in MyMav. Every semester I get dropped from a course due to not satisfying pre-reqs;but in reality the system is just not updated. So;every semester I have
 to wait on hold for the registrar's office and complain.
 I studied in a public university in another country;for my the definition of public university means that the university has an autonomy... what I mean is that some students after living or finishing studying they owe a lot of money.

 I think as an international student the cost of attending UTA is quite high. Even after I was awarded a RA position I still had to pay in-state tuition. A few of my friends in other Universities didn't have to pay those fees. For them;entire
 fees was waived off along with a generous stipend.          I have not been able to find many Internship opportunities or my major in UTA. The opportunities that do come up either require undergraduate students or citizens.

 I think International Student Orientation can be improved. Students are expected to find buildings on their own like Davis Hall without a tour of our campus. I think that a tour should be put in place and in general a better program.
 Other school orientations should be assessed to get some ideas like Midwestern State University (MSU);they do an excellent job! Also;I think that some curricula could be revised to better prepare me for the work force and make
 me a more competitive job candidate. For example we can be taught Visio in ACCT 3303.
 I think MyMav could be more efficient. I have been denied classes due to glitches. I have not had much luck using the search engine for the web site.
 I think the class sizes are too big for students to get individual attention from Professors;especially in Engineering classes.
 I think the cost is little too high.

 I think the cost of attending is very expensive. Even when taking a course online. We are not utilizing the building facilities or interacting with faculty and staff so I think the cost of an online course should be lower.

 I think the cost of tuition is insane;but it is one of the most reasonable universities in the area. I just hate paying $997 for a course that is supposed to last 80 minutes;two days a week and only last 30-45 minutes at least once a week.
 If I'm only going to get half of the class time;I feel that the price should be cut in half.
 I think the layout for fee payments on maymav can be confusing at times when paying tuition in payments.
 I think the nursing department would benefit from having more staff members.
 i think the tuition rates for international students are not reasonable;and there are very few or almost none scholarships available for international students.
 I think the website needs some tweaking.
 I think there is new staff learning as they went which caused some delay and misunderstanding of processing essential paper work.
 I think tuition is too high
 I think UTA charge a lot of money for parking lots that is always hard to find space available.
 I transfered into another section of the same course a few weeks into the Spring '11 semester. The department advisor helped me with the transfer in a timely manner. My previous professor is being very difficult about this course
 transfer and seems unwilling to cooperate. He has not released my grades for this semester to my current professor.
 I transferred as a core complete student. I do not know if the problem was on the part of UTA or TCC;but I ended up having to go to TCC;obtain a paper copy of my core complete status and submit it in person to UTA. The CJ
 office is considerate and courteous;but lack knowledge about any CJ organizations (LAE;APS;etc). The class sizes themselves do not bother me;but if classes are going to be larger there needs to be larger rooms to accommodate
 them. (One of my classes is so overcrowded we literally trip over each other; the room is so stuffy I have trouble concentrating on the lecture.) I am trying to get into an internship and am having a very hard time doing so.

 I transferred from the Out of States and UTA doesnot fully credited to my previous credit classes though its some what similar.
 I transferred to UTA from Texas Tech to save money on tuition. I'm really not saving that much money by switching. I was surprised at how much is not included in tuition. Texas Tech constantly provides free on-campus events for
 its students. This fosters campus unity and unity. Even the UT Austin campus makes an effort to provide its students with free things to show they appreciate their students commitment to the school they go to. It's a lot easier to put
 in the effort for the university that puts in the effort for you.
 I tried to apply for internship;but it was not easy. This is getting worse esepcially for international student. I think it's better to have more companies in a job fair.
 I tried to get help finding an internship but no one was willing to help me. The advisors are impatient and want you out of their offices as soon as possible.
 I tried to pay my tuition online and it said "processing," but it never went pass that to let me pay. I let it sit like that for hours and i also tried over and over again;so I had to make my way to the business office instead.   I've had a
 couple of registration issues trying to get into my classes which was somewhat frustrating.        I've had to wait at a counceling office from 8 a.m. to 4 p.m. with no food because they didn't inform me of when my turn would be. I could
 have left and got some food;but I didn't them to skip me.
 i understand that UTA needs the tuition and funding to function;but it's still a bit much for me to afford.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                   Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 55 of 85                                                                                        The University of Texas at Arlington
 I understand the tight schedule of the Faculty members. More Teaching Assistants should be provided for 5 days a week with more time schedule.
 I waited for an hour for a student conduct meeting but it never happened. It turned out tht i was sent to the wrong place. I did however stop by at first by the correct location and was told i was at the wrong location. The meeting
 was never rescheduled and i had to suffer the consequenses without my side of the story.
 I wanted to answer dissatisfied to the Offices in RELATED academic departments assist students in a helpful;understanding;considerate manner due to the poor attitude and lack of helpfulness from the people in the Physics office.
 However;that question was not listed. I would like to say that the people in the Biology and Chemistry offices were very very helpful and had great attitudes.        For the Web-based registration. I need to take Biol 1441 and 1442 over
 the summer sessions I and II respectively. I also need to register for another Biol class in the Fall. Each of the classes I take are a prerequisite for the next so it will not allow me to register. However;if i do not register now the classes
 may fill up greatly delaying my graduation. If a person is registered for the prerequisite in another session then there should be a way to take the next class whether or not the class has started or not as long as it is not in the same
 semester. I have written my advisor to see if there is any way around this and am awaiting a reply.      For Useful information being available on the UT Arlington website. For the most part the website is full of information. Navigation
 isn't always the easiest but that isn't what the question asks so my reason for the dissatisfaction is the fact that some of the greatest resources the university provides such as Clinics do not have hours posted on UTA website. That is
 I was a transfer from Tarrant County College;and had consistent problems every semester for two years registering because of prerequisites not being met. The cause was that my transcripts;which were submitted every semester
 even if nothing had changed;had not been entered by the Registrar's office. It took my advisor personally entering them to solve the problem.
 I was a transfer graduate student enrolled in last summer and I had lots of difficulties dealing with my registration back then. My immigrant status information had to be sent by my former graduate school 3 times to UTA Office of
 Graduate Study. And the phone of UTA Office of Graduate Study was always busy and the attitude of office staff was unbearable and they're not helpful at all. I had to print out those immigrant information;which I am not supposed to
 see and took them to UTA Office of Graduate Study physically so that I could register after a long distance travelling. I am not even finished. The staff of UTA Office of Graduate Studies lost my transcript when I was trying to register.
 I was put on held due to their mistake until I provided them another copy.        My scholarship and credit transfer were even worse situation happened last summer. I don't want to elaborate it here.            These things are supposed to
 be very easy for professional such as university office staff. I don't know why the university is making all of them complicated. Is it because the bureaucracy is way too much deep in this university?

 I was a transfer student from Massachusetts and the Registrar's office was extremely frustrated;always busy;and the staff members there treated me like I was stupid when I was asking questions. This school is very unaccomadating to
 transfertransfer student;andaround here: I my transcrpit 3 times;and tostill didnt go through so to register for classes. I think it is ridiculous I had to spend making it to applyto have a 10 minute meeting with her that I could have had
 I was a students not from i had to send had to fly down here just it meet with my advisory i had to personally bring my tramscript to the office;barely almost $500 just for classes;very stressful and inconvienant

 I was displeased to find last week that I had a past due balance of a ticket I received that was subsequently dismissed. Unfortunately;upon my discovery that it was past due rather than pending;I paid the balance with a credit card since
 I did not have the funds at the time to pay for it. A couple days after I paid the past due balance;I received an email informing me that the ticket was dismissed and I would receive a credit on my account. Now I will have to pay a
 finance charge on my credit card for what resulted in a $50 credit to my UTA account.
 I was given the incorrect grade and because of this I was delayed from taking another class needed to apply to the nursing program. When I contacted my advisor;she helped but it wasn't quick. I had to go through many departments
 to get it fixed which took over a month to complete. I received a W had to pay for the class I would no longer be taking;and never received an apology.
 I was having trouble in my Social Stats class;and when I address the professor about help;or my concerns about the failing the class;she was very inconsiderate. She was not helpful or understanding. I would never take another class
 under her. I dropped the course
 I was informed that once I start my masters there exists scholarships for students and assistantshipswho perform well but am now in my last semester and have not received any of these.
 I was insulted by an advisor (Mrs. Jamail?) in the Nursing department while simply inquiring about the career field. She provided little information and rushed the process. I have since learned that the information was not even
 thorough/accurate. Needless to say;I received a very cold welcome to UTA from the Nursing Department and have since changed my major.
 I was mistaken for a former student from 15 years ago and was informed that I could not enroll until I paid their unpaid balance. It took a few phone calls to admissions and a visit to the bursar to remedy the situation. By the time I
 was able to enroll;the classes I wanted were full . I was under the impression that the true problem was an overworked skeleton staff. They were curtious and helpful;but were buried in workload.

 I was not satisfied because the secretaries lost my transcript three times. Also;even though I am not an illegal alien;one day I was asking for any scholarships available and one scholarship staff member asked me in front of five
 people;are you an undocumented student? I felt embarrased and somehow mistreated because I come to UTA to get a major not for someone to be yelling across the room whether I am undocumented or not. Some teachers last
 weeks in posting grades;others are on vacation.
 I was not satisfied with an Economic professor at UTA that I emailed about my grades in Spring 2009 which was a month and half before the semester ended but I asked him could I do any form of extra credit to receive "D" instead
 of a "F" and it took this professor two weeks to respond back which when he did respond back it was very rude. He wrote "hahaha" for half of the page and told me whatever grade I receive was my own fault and there was nothing
 he could do to help me and he did not lead me in a direction to get help. He just told me not to ask him anymore questions about my grade. I thought this was very rude especially since it was my first year at UTA or any kind of
 school since 2004. I was not going to attend UTA the following semester due to this and I wanted to report what this professor did but I know that nothing would happen to him.

 I was overcharged this semester. The major I came here for that I was told exsisted;does not. etc.
 I was supprise when i realize i would not be getting the mavs promise scholarship. Now I have to work and go to school to be able to pay for my enrollment.
 I was very dissatisfied with my experience with my advisor. This is my first semester (spring 2011) at UTA. I did not know i needed to see an advisor before registering. The online system let me register for all but one class before I
 saw an advisor. When I went to the business office;I saw student development specialist Erica Grider. She was very rude and not at all helpful. As I recall the first words out of her mouth where;“Why are you already registered?” As if
 I had intentionally done something wrong. Prior to this experience I was so excited about staring the semester at UTA. If it weren’t for the convenience of the location;and reasonable tuition price;I would have left UTA as a result of
 my meeting with Ms. Grider.
 I went into the accounting department and one of the office staff seemed put out;like I was an inconvenience.
 I went to the adviser of Finance to see if he/she could help me with some doubts I had about the major. The staff told me that they could not help me see my plan because I was currently under a Spanish Major. I found that very
 disrespectful and I did not understand why you cannot help someone answer their questions and help me in and adequate manner. It was very rude and unprofessional.
 I went to university office once at UC and i didn't like how they answered my quesstion like I have no reason to ask..kinda felt ignoring me so i never go there to ask anymore. Our tuition is getting expensive each year because you
 guys are putting all of our money into building useless buildings.
 I wish there were more on line course options for courses that would be considered core such as literature and economics. The on time graduation rate is low and I feel that if students could take their core courses online it would
 free up more time to focus on the courses that are relevant to their degree plan.
 I work 8 to 5. So getting to university offices always been difficult for me. They should stay open late some days of the week.
 I work during the day and have to leave early to get to any UTA office before they close.
 I work during the day and I am forced to conduct academic functions either during lunch or by taking a vacation day at work. The office staff has been neither overly friendly;nor overly rude.
 i work full time and i have had teachers that do not understand that and penalize the student for being late because of traffic from work also office hours are not helpful for someone that works
 I work full-time;and I wish that both the academic offices and the university offices were open until about 7 at least one day per week-I feel it would really benefit other students as well. Also;the tuition is very high;although I know a
 lot of that has to do with state funding. Any way to lower tuition;or even to keep it from rising;would be greatly appreciated.
 I work regular business hours;so do you. That doesn't help me AT ALL. I was forced to drop half of my classes this semster because your website did not say the classes were at a different campus. After multiple emails and phone
 calls I got no recourse or apology and the website still fails to announce Trinity River as the location of those classes. Absoulte bullshit.    Inquiry responses take about a week but always come.      My personal experience with the
 COBA career services was laughable at best;thrice. It might as well just be a sign with the hireamaverick website on it. You'd save administrative costs and the benefit to students wouldn't be affected.

 I work until 5 and most offices are open until 5.
 I work until 5pm so most offices are closed
 I would like course grades to be available as soon as possible.   Sometimes I have difficulty accessing/finding the information that is available.



 I would like to see an online report for grades. As it is now;most of my teachers for the past three semesters have not posted grades online so I have not known my grades until they it is almost too late to ask if there is anything I
 can do about it;or even know that I need to change something in my methods of studying.          Some students;even if they are in their second year or second semester at UTA still have trouble being accustomed to the curriculum that
 makes up a university level course. Depending on the subject;the expectations can change and there are some professors who treat their classes as all being experienced and knowing what to do.

 I would prefer an online availability and running total so to speak of my course grades. Much like what is done at TCC.
 I would rather have my grades emailed to me;because if i need to drop a class i would like to know as soon as possible;and it is stupid that yall do not let the prof. do it. I also wish that the offices were open longer.

 I would really appreciate a more diverse Career Services Office. Hardly any comapanies come for my major.
 I would really like for all of my courses to use blackboard or some other type of system so that I can moniter my grades. Right now only two of my courses use them;and I like to see my grades and what I need to recieve the grade I
 want. Also at the end of the semester;I would like the grades to posted a little quicker.
 I;like other part time or even full time students;work a part time or even a full time job and in order to be on top of all my school errands;office hours could be a little more adjustable in order to fit or finish all my school or financial
 tasks. Even an operator online would be nice on late hours for those last minute urgent questions would be nice. Sometimes the staff members have lack of motivation;which often times brings me down;attitude is contagious.

 I'm a graduate student and TA. Professor hate teaching graduate classes with tons of students;and TAing a class with 80+ students sucks.
 I'm a graduate student at the Social Work School and my classes size averages 30 students per class. It's a little too noisy and it doesn't leave room for questions/answers and the interection that you would expect at a graduate level.

 I'm a GTA and sometimes I'd like to make copies for my class after 5pm but the office is already closed and I don't get a copy room key. I had issues at the beginning of the semester when I first started;becasue they wanted me to pay
 my tuition and refund it all;and I couldn't figure out how to make an installment. I think the undergraduate classes are ridiculously large. Graduate classes are fine;though.
 I'm a master's student and work full-time;most of the offices are only open during the day and I cannot commute from Dallas to Arlington during my work hours.
 I'm a transfer student and originally applied to the MPA program;and then I applied as an Undergrad. I took a day off work to meet with an Accounting Advisor to have a web restriction removed so I could sign up for classes and
 discuss what classes I still needed to take. The Advisor removed the webof requesting a grade exclusion not have any record of my transcripts. I months only tomy transcripts denied;and they gave me no reason behind Iit. told that
 I'm basing my answer of somewhat dissatisfied" on my recent experience block. Unfortunately;they did from the Office of Admissions. It took explained that tell me it was had been received by the Graduate Office; was

 I'm in math major;and my department somehow has only 2 advisors,therefore make their work is extremely difficult. Also;they don't have schedule for whole week;only couple days a week. Besides;some classes in UTA are so huge
 which made me difficult to listen to the professor
 I'm paying way too much money for the quality of classes I've received but unfortunately UTA is the closest University with my major.
 I've been misinformed at university offices and it's very frustrating.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 56 of 85                                                                                         The University of Texas at Arlington
 I've found that interactions with UTA staff in regards to scholarships has been relatively frustrating. A particularly curt interaction was with an office woman at the Honors College building; She treated my mother very rudely over the
 telephone;and dealt with my in-person submission very abruptly and flippantly.       The only other major issue I've had trouble with is the UTA website. Though it contains useful information;I find it very difficult to navigate;especially
 for keyword searches. Typically;I cannot find the information I seek;and in turn use the search bar;which leads to completely irrelevant information.
 I've had some teachers you can email or attempt to call;and never get a reply and when you try to mention in class they say just email me. When it comes to the parking office and the bursar's offices they just haven't been very nice
 or helpful. As for the web based registration signing up for classes is good but i don't understand the degree plans it is a little cryptic.
 I've only been dissatisfied with the service I received with Financial aid Office and with job applications. I think there needs to be a little more assistance with finding the best scholarships and aid and also that students shouldn't work
 as Financial advisers.
 Iam an arts major and it takes one to two weeks (or longer) to get an appointment to see and advisor. I can go to the English department and walk right in or Maybe wait until someone comes back from lunch. That is it! Quick and
 efficient. This semester;of the 4 courses I took;only one course posted grades on line. Costs seem to always go up. Not happy with that. Fees such as parking and photo copy are too high.
 If adequate internships exist for my major;I have not been notified of them.
 If I have a question or need after 5:00 or on the weekend;I am usually out of luck. Office staff members were frequently rude or short with me at the beginning of the semester. I recognize that they have to answer a lot of stupid
 questions toward the beginning;but the difficult demeanor made a confusing and stressful first week at the university even more so.
 If the cost of attending UT Arlington keeps fluctuating;in the short run problems would not be seen but it is affecting parents. This is because parents can not keep good records of their annual spending on their children and if the
 person has younger siblings it would cause the standard of education given to each child to differ.
 immediate feedback epecially considering your final grade should be given without question. many profs are stingy about not providing grades until they are available on myMav. This is is way too long to have to wait for your final
 grade and poses a problem with tuition reimbursement. Class sizes at the cohort program are ridiculously too large. packing students in the classrooms of this size is a diservice to the students. It only highlights the greed of the
 school because it is obvious the school is making a ton of money by packing the students in these classrooms by the # of cohort programs opening up. The myMav system needs an overhaul. It is hard to retrieve grades and find
 tuition information although registering for classes is smooth.
 Important information such as university academic calender are hard to find and often out of date near the beginning of a new semester.
 In Fall 2010;I paid my tuition and fees;and was then kicked out multiple times from the classes I had registered for. It was thanks to the Nursing Assistant Dean;NOT the Financial Department;that I got everything cleared so I would
 not lose my spot. I do not believe that attending here is at a reasonable cost because I have spent the past two semesters teaching myself;rather than learning from my instructors. I could simply purchase my books on Amazon and
 take charge of my own education (like I feel as if I'm doing now);for a whole lot cheaper. In my major;I have not seen;nor heard about any opportunities for future employment.
 In less than 10 years the tuition has jump from $1500 for 4 four classes to over $4000 for three classes. That is a 266% jump. How satisfied do you think I am? The current president spent 4 million dollars on a "A" that could have
 been done by the art department as a senior design project for a 10th of the cost only to turn around and redesign it 2 years later. How satisfied do you think I am?        My Mav registration for classes needs be updated and redesigned.
 I reminds me of Win95 platform and sometimes takes forever to upload. How satisfied do you think I am?           We have internships available?    I have been left with the impression that UT Arlington is only committed to my needs
 when it involves my money. For instance;we are charged with cost for printing services;but the exact cost is never displayed in the tuition information. Now the printing system is going to a "pay as you go" system and I wonder if
 there will be a reduction in my tuition for printing services. I highly doubt it. How satisfied do you think I am?   I was involved in a $250,000 research project only to find out that I would only have $12,000 to spend on the project
 mainly due to the University taking $125,000. How satisfied do you think I am? After I leave this place I will never participate or have any relation with UTA.... Only then will I be satisfied.
 In majors that are relatively large;there isn't much personal connection and many times I feel like I should rush so that the next person can be assisted in a timely manner. It seems as if the ratio of students doesn't match up with the
 staff available to help.
 In many courses I have to learn the material almost completely on my own. In such courses;it's as if the teachers are there just to administer tests.
 In many of my courses the class sizes have increased significantly;making getting assistance from the professor near impossible. With tuition and enrollment up;class sizes should not change;unless the university is taking all the extra
 money and spending it elsewhere. Some of that money should be to have more class offerings and thereby lower the class loads.
 In my experience;getting hold of someone in one of the University offices takes forever. I have waited on hold;at times;for 20 minutes! If I go in to the office;I have waited 30+ minutes... I feel like this isn't acceptable because most of
 the time I try to go over between classes if I have a long break but I have had to leave the office a few times;without being seen;so that I won't be late to class.
 In my experience;most of the faculty/staff are more concerned with "achieving tier 1 status" than of the students actual needs.
 In my opinion;UTA needs to work on its industry network specially for Business School. I have hardly seen MBA program hosting an exclusive interaction session with major companies in DFW area. Or holding sessions for business
 students on communication skills etc specially designed for MBA folks. The one's hosted by graduate school are too generic and are mostly undergrad level.
 In my transfer from the community college level;I missed out on important opportunities in financial aid because of paperwork having to be verified or reverified;I am still unsure. Some of this paperwork got lost in the shuffle and I
 think that the University could have done a better job of making sure that I needed this verification for my financial aid. I was only notified via the U.S. Postal Service and the way things are evoling in our society UTA might want to
 consider using MyMav in conjunction with the U.S. Postal Service to ensure that furture transfer students are able to have full access to all levels of financial aid. As far as my story is concerned;student loans were able to cover what
 aid I was unable to have access to.      I am an accounting student. As an accounting student the period of time where interships become available begins during the first portion of the second semester. This is the busy time of the year
 for accountants and the time spent in these internships is extremely valuable due to the experience acquired. Sicne internships are available to accounting students during this period of time;accounting students need to make a
 choice;drop down to less than 1/2 of enrollment (3 credits) which will cause two events to happen. First is the loss of finacial aid for the semester. Second is to trigger the clock to start for the repayment of student loans since the
 In order to meet with the advisor who specializes in my academic major I have had to wait up to three weeks for an appointment. Only 1 of my 4 professors for 5 classes uses Blackboard to post grades and other information
 throughout the semester. I still don't know the grades on any of my assignments in one class except that I am making an A overall.
 In question #7;"Office staff members in my academic department assist students in a helpful;understanding;considerate manner," i find this to be very untrue in the Interdisciplinary Studies program. My advisor;Fleur Wiorkowski;had
 me plan out all my classes with out first meeting with her and would not see me before i did that. I had many questions on what to take;if summer classes were necessary and if so which ones;as well as many other classes. When i did
 finally meet with her;she simply wrote down everything i had written down and basically said well talk later about your questions when we meet for fall registration...well its almost April and i haven't herd from any one in my advising
 department about registration. Of course;maybe they would seem more organized if they had another advisor working with them.              In question "Inquiries to University offices have been answered quickly;clearly and accurately," :
 UTA was extremely unorganized when first applying here. First;i applied and within a few months i received an email saying congratulations on being excepted...well because it didn't give me any id# or any # at all i could not sign up
 for spring classes;so i called the office of admissions asking for my ID#. I was transferred around and around to different people as if they were just trying to put my problem on some one else (probably because they didn't know what
 In regards to class sizes are appropriate;I feel that the class sizes seem to gradually be increasing to accommodate more students;whereas when I first started the classes were more moderate in their sizes;so there was more of an
 intimate feel for the classes. This allowed me to get to know my professors a bit better and there was more of a relationship between the professor and students within the classes. However;now that they are larger;there is little to
 no relationship with the professors due to the large classes sizes. In addition;professors seem overworked compared to the class sizes and the number of classes that they teach;thus not allowing them the time to get to know their
 students.    In regards to the cost of attending UT Arlington;I feel that the cost continues to go up. I realize things cost more now and due to the state budget there are bound to be some financial issues. But before this whole
 economic crisis happened tuition was going up;and based on what projects the university was funding;these in no way benefit me. For example;the cost of The Green at College Park. Who has time to sit in a park? (Which by the
 way;it does not look very green). That money would have been better spent building a parking garage for student parking or creating a 24 hour computer lab that was like the one in Ransom Hall that was replaced with some new
 In science department they have several interneshps but not many it will be helpfull if they will let student know about more opportunities
 In the Chemistry department I took a class that is a required course for my degree plan in Fall 2010. I could not take another professor. Unfortunately;this professor was "on loan" to use from UNT. She was very unprofessional in
 her manner with the students. Her teaching strategies were terrible. I dropped the class after the census date;because I was unfamiliar with the policies regarding reimbursement and so I received no reimbursement for a class I did
 not feel I could take due to her bullying and disrespectful attitude. She was fine the first few days of class;but became progressively bitter and impatient with students. During lecture any questions that students asked she would
 answer with a rude flippant reply and a short rant in an angry tone about how ignorant the students in our class were that we did not understand what she was teaching and did not know the material ahead of time and how even our
 questions were a waste of her time. She would tout her accomplishments in her field quite often to compare to our feeble attempts to do Chemistry work. By the third week students had learned not to ask questions;because she
 would either rebuff you in your seat or call you to the board;let you work out half the question;then send you to your seat with a huff because you were not doing it right and lambaste you for not doing it correctly. Then of course
 In the Education Department there are not enough counselors to take care of the students that are enrolled. This makes it difficult to register for classes because of a delay in responses to clearance paperwork. The staff that is
 currently in the Department is very knowledgable and courteous. Tuition costs are way to expensive. If I did not have financial assistance I would not be able to attend UTA.
 in the MS sustainability courses we finish a class but cannot have our grades unless we call somewhere and request them;then not by email only by phone. why the big secret?
 In the past I have had difficulty identifying the correct person to discuss problems with;as internet sites have been too focused on directing people to automatic or internet-based resources. Once reaching an individual;they were
 often the wrong individual and while tried to be helpful in finding the correct resources;it often took large amounts of time on hold and a number of incorrect answers.
 In the past years there's been difficulty register for which been too small
 In the process of transferring here;I kept running into typical speed bumps that I would expect to deal with when negotiating with any bureaucracy. Lack of communication between departments;lack of full communication with me
 about requirements;and so on. Getting admitted was not difficult. Completing all the paperwork requirements and "crossing 't's and dotting 'i's" was cumbersome to a degree. For example;when requiring that I must get vaccinated
 for meningitis in order to live in the dorm;there should be superior communication between the health center;whom I sent proof of my vaccination to and who didn't tell me that I needed to sign a release form saying they could go
 ahead and tell the housing office that I got it done;the housing office who kept bugging me about the vaccination;and me;the person who was having to wade through all the BS between everyone to make sure I wasn't going to risk my
 contract over any of it.    As for inquiries to University offices;on multiple occasions I've had to either call or speak in person with someone at the housing office on a second attempt to get answers to my questions because the reply I
 received in email had missed my question almost entirely.
 Individual exam grades within the semester take extensively long to be graded;including scantron tests. In some situations this semester;it took over a week and a half to receive my score.          The web-based registration has been
 efficient up until this past month;where I was fully registered for 14 hours and then signed on to mymav one day only to find that all of the times of my courses had been changed without any notification. Very frustrating;especially
 since i won't be around all summer to babysit the website.
 Information about transferring and a degree plan was not explained very well. Ending up with tons of extra credit. Advisers are not available at night. Internet class has SI session that is not available.
 Information is available on the website;but a royal pain to find sometimes. It sometimes feels like an enigma inside of an enigma. The first page is always something about the university - good PR no doubt - but I'm more concerned
 with where I can find administrative services online than a research breakthrough tbh. Even finding the times and locations for campus restraunts was a pain at first. I know where most of it is now;but took a while and was frustrating.
 It felt like the site was designed by someone who knew where everything was rather than someone who thought to assist a first-timer find the goods. The search engine tends to bring up links to dated or irrelevant information.

 Information on website is scattered and not organized well especially for MBA programs.
 Information regarding graduate programs is not easy to find online. I am looking to continue my education with UTA in the bussiness department and I can't find information regarding prerequisites. I also can not find exactly where to
 have letters of recommendation sent.
 Inquires-An email from academic dept. staff notified me of paperwork that was needed. When I answered the email stating I had turned in the paperwork to please let me know if she was able to locate the paperwork. I never heard
 back either way.     Office times- My job is from apprx 8:15am to 4:15pm;Monday throught Friday. It is difficult to get to most of your offices & get to work on time or leave early from work when business needs to be taken care of.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 57 of 85                                                                                        The University of Texas at Arlington
 Inquiries to my academic deparment have been answered quickly;clearly and accurately. Theres's been times when I call or talk to my advisor and I ask questions and I get an answer but when I leave the office I am still confused as to
 what the answer really was. It would help tremendously to make things more clear to students. They may know exactly what they are talking about but we have no idea;they are not our procedures to know and they need to be
 made clear. Office staff members in my academic department assist students in a helpful;understanding;considerate manner. The receptionists look like they'd rather be anywhere else but the office every single time I have shown
 up to schedule an appointment or ask a simple question. They seem annoyed and it almost makes me feel like I'm wasting their time. University office staff assist students in a helpful;understanding;considerate manner. // Inquiries to
 University offices have been answered quickly;clearly and accurately. I had a very important question at one point;and I was sent to 3 or 4 different offices without getting an answer. I finally ended up in one last office;and I was super
 frustrated at the lack of help I had received in the past hours. Everyone made me feel like an idiot;like I didn't matter much. The last person I talked to finally cleared everything up. She was a wonderful person;but by that point the
 Inquiries to my academic department have been answered quickly;clearly and accurately: This dissatisfaction has to deal more with my academic advisor. I try to find answers to my questions before asking her;but she is never clear
 and leaves out details many times! She is also VERY rude!         Office staff members in my academic department assist students in a helpful;understanding;considerate manner: This is the third semester for me at UT Arlington. I have
 experienced more times with math professors being rude or getting very upset when I ask for help. Not all have been that way;but most have!            The cost of attending UT Arlington is reasonable: UT Arlington is the third university I
 have attended. By far;it has been the most expensive! Every little thing costs a lot of money here. This is the first time I have ever had to pay more than $10 for a parking sticker! Even with budget cuts;UT Arlington went up on tuition
 costs!   UT Arlington demonstrates a commitment to meet my needs: I do not believe "needs" of students are a high priority. To me;UT Arlington is just money hungry.

 Inquiries to my academic department have not been answered quickly via e-mail. It's become rather inconvenient for me to visit with my academic advisor and she hasn't responded to my e-mail. It's been 2 weeks. I will attempt
 again.   Useful information is hard to locate on the UT Arlington web site. The website is not user friendly and UT staff can attest to that.      I think the cost of attending UT Arlington is fairly high considering TCC is down the
 street;but I think pay raises are over rated as it the cost of living. My ideology is that people quit being greedy and learn to thrive off what they're given and don't ask for more unless they do more (ie. You get paid for the job(s) you
 do.) However;this has to be a cooperation between employee and employer;where the employer won't just keep ADDING jobs and stating that it's part of the job description. Which brings to mind;there is WAY too much work
 load on the students and the teachers/staff! What's the deal?!? You might be able to cut down on costs if you have your teachers cut the work load they're demanding!

 Inquiries to registrar were never answered by e-mail and the hold time on the phone was FAR too long.
 Internship opportunities are less. Being international student;we need International Office Department to guide us well and may be have more staff to assist us fast;as we see delay from them.            The cost can be reduced.

 Internship opportunities are not too great. UTA does not have a very good alumina and also good contacts with companies.
 Internship opportunities are very less available for International students;more companies should be encouraged who can consider International students too. Also;some classes have way more students and it makes it difficult for
 teacher-student interaction
 Internship opportunity for International student are very scarce and in fact on-campus job are also limited. I wish there would have been separate mentor or office working on International student career.
 Internships are hard to come by. This;I understand;is a product of the current econmic times.
 internships are mostly available for US citizens only;but not for the international students.
 internships are really heard to find especially for international students.
 INTS needs more advisors. I have not been able to see an advisor who had the time to talk with me about my degree plan and graduation options because they are too busy with all of the students waiting for appointments.

 Is there a transferring student orientation opposed to a "freshman" orientation? That would have been helpful for me and other students I've spoke to. I just learned this semester (I've been at UTA for two years now) that my
 mymav card has $100 in printing on it. Had no idea!
 It appears to be harder to get accurate information ina timely manner from the Bursar's office. There are a lot of people to communicate to but very few have the right information to help us and those people are harder to access.
 It would be much easier if the university helps us find clinical placement sites for each course but it appears that currently our academic department is not staffed adequately to help us. If the staff is unable to assist it would be atelast
 helpful if the faculty informed us one semester before or atleast 2 months before the start of the semester to find our own preceptor so we are not wasting our study time looking for a preceptor when we could have done it over
 the break in amore relaxed way;and found a better site for practice. Faculty should also be able to atleast provide us with suggestions on how to find a good preceptor;and how to research. Grade posting on the current site is too
 delayed. Our first exam was over first week of Feb and we are yet to recieve our grades. It appears to be harder to navigate the current site with forms and syllabi hidden

 It can be very hard to concentrate in extremely large classes as the noise level rises exponential.
 It depends on the availability of the stem fellowship;which comes at late. Hence i had been dropped from enrolled class quite a few times. So staffs should be more active in getting official documents signed by the responsible people.
 Otherwise;everything is just fine!
 It had to do with the "Records" department. It took them an unreasonable amount of time to fix something on my records. I gave them all the information they asked for;for a reconsideration and it didn't help. My paperwork was
 always getting "lost." In fact;it wasn't until someone in my department called "Records" and straightened it up. I was very displeased.
 It has been difficult to schedule meetings and to actually meet with faculty members due to working full time and being a student full time. I do not know how to improve that. It is unfair to ask faculty members to extend their
 hours;or what have you;just as it is unfair to ask me to rearrange my work hours;as that is how I pay for school;in part. My biggest issue has been with financial;because I cannot pay for school on my own; I rely heavily on FAFSA for
 grants and loans. In the past year or so;my age has become an issue and in turn has made receiving financial aid very difficult. I tried to sort it out with FAFSA;but they were unhelpful and turned out to be the absolute worst
 experience of my life. So;I turned to UTA. It was already a step above FAFSA; however;I still was not getting much help. I was on the verge of dropping out;that is how difficult;stressful;and frustrating it was dealing with the financial
 aspect of college;until I talked to Jason Young. He was unbelievably kind;helpful;understanding and;more importantly;diligent in seeing everything through until it was officially finalized. I cannot thank him enough for the time and effort
 he put in to helping me. I wish everyone was more like him.
 It has not been easy to register for courses online. I have a difficult time in printing a copy of my bill per semester. The system does not have a "print view" nor a Print button to do this.       The grades should be posted by the last
 day of finals. Takes too long to get them posted.        The bursars office does not respond promptly and financial aid needs more assistance with staffing.   The graduate tuition is too much for a state university and makes it very
 difficult for me. I have had weak signals in the Pickard building in using your wireless or WIFI system with my laptop. It needs a stronger signal.
 It is a bit irritating not being able to call my professor during their office hours. Most of the time I go to work straight out of class or have classes back to back. This makes it difficult for me to see them during their office hours which
 are either before or after class. I do like that they are available through e-mail;however;a reply is not always as fast as one may want. Professors have so many students and so much going on that one e-mail from me is probably at the
 bottom of the list.
 It is a little unnerving that I feel oblivious to how I'm doing in my classes. As for the Uta website;it is one of the worse I've seen. Very few important announcements are on the home page as well as an outdated search listing. Trying
 to find out tuition or drop deadlines is frustrating when the top searches are of 2009 calendars and not 2010-2011. And internships with the exception of one of my professors updating us is nonexistant.

 It is always a struggle to contact the Admissions Office. Sometimes takes up to 20 minutes to talk to someone when calling by telephone.
 It is frustrating that I can not meet with and advisor specific to my major and instead have to meet with a freshman advisor. When I registered for my classes the first semester the freshman advisor told me I could only take one
 science course. Now I am behind in my chemistry classes and may not have all of the essential classes done by the time I take my MCAT. Also;whenever I ask about classes the advisors always tell me its okay to finish in five years. My
 degree plan is a four year plan and it would be terrible to waste a year of tuition payments on one or two classes when I should have finished in four years.
 It is hard to get a live person to answer specific question.
 It is hard to get concrete answers about certain things; tutoring and help sessions are not scheduled that often at convient times for people who are full time students and working over 20 hours weekly; some faculty members are
 not readily available that often
 It is hard to recieve communication by telephone there is always a recording directing you to the UTA website. The cost of tution is really increasing with limited amounts for finicial aide.
 It is my opinion that the staff of my academic department are often overwhelmed and unable to preform their duties. As a result they consistently treat the students with hostility and indifference. I always dread the beginning of every
 semester because it means going to an office that doesn't like me and doesn't care what I need.
 It is sometimes difficult to get a consistent answer. Everyone seems to tell me different things in various offices on campus and there is plenty of passing the buck around that leads to a lot of wasted time on my part. Some of the staff
 is respectful while others treat you like an insignificant number being churned thought their office and through the university. Online classes are good in theory but are often very lacking in ability to communicate with professor and
 the classes are more about administration does not care testing teaching their students. I am an engineering major and if some ofclass;some of the classas much effort in the privateand even the professors say they have lowered the
 It is very apparant that the regurgitating information or about copy and paste skills than any really learning. Depending on the these Professors put sizes are entirely too large sector as they do in teaching they would be fired.
 They come to class and try to lecture;"From the hip";and fail miserably. They may bring a lot of revenue into the University for research;but as a teacher they should leave it to the ones that can actually teach.

 It is very hard for students who are not declared in a major to recieve information regarding internships. The ones that are avaliable are usually only offered to those who are juniors and seniors. Some of the lectures are entirely too
 big and too cramped. UH 108 lectures are oversized so on test days;there is almost nowhere to sit nor any room to take your exam because of the size of the chairs and little desks. The cost of tuition is on the rise;and that is never
 a good thing especially when legislatives are trying to cut back on financial aid to students;it's going to be harder for me to attend and finish classes if I can't afford it.
 It just seems like I have to keep going back to my community college to get more stuff for UTA's records.
 It never seems to work;especially for academic holds.
 It seems as if some majors are overlooked in lieu of majors that will get more students to attend the university. As a social work major it seems that our building is an eyesore and just ignored to make new buildings instead of fixing
 what already exists. We are the ugly step-child on campus and not only is parking an atrocity;but they have built an entirely new building for engineering;and where will they park? At the school of social work where parking is already
 seriously limited. When will the university realize that lack of parking at a building that is in serious need of repair is more important than a special events center and new buildings when the older ones are falling apart? It is
 ridiculous;and I am ashamed of the univerisities priorities.
 It seems as if transcripts being sent off takes a while.
 It seems like every time I call inquiring a question for either the tech lab in the library or the bursar office I feel as though I am bothering them. I have never talked to anyone that was over the top nice or glad to help. Especially the
 Tech lab;I have never felt satisfied after talking to them. I can never understand them very clearly and it seems to take a very long to answer/solve my questions.
 It seems like I get rushed because my advisor normally doesn't answer all the questions that I want answered because she claims that she has so many students to advise and so I really don't get anything from her other than getting
 rushed; Please fix this problem.
 It seems like the department of social work is always falling behind pace. All the other departments have ample parking;access to sufficient computers nearby;and updated IT equipment. Our building is the oldest most ragged looking
 one! I wish the cost was reasonable but in reality I've been paying about $3000.00 per semester only for 2 classes. Books are always extremely expensive and sometimes we don't even use all of them. Articles online are not always
 what we need to satisfy course requirements. Peer reviewed articles are limited. I wish there were more internship options.
 It seems that the graduate class size within the School of Urban and Public Affairs has increased. There are too many students in graduate siminar classes. It is also difficult to get the courses I need;so more classes need to be added
 within SUPA.
 It seems that UTA lags behind other universities in getting grades posted in a timely manner. Both of my daughters were also in college during my time at UTA. They were at two different colleges;but both of them received their
 It should the end two weeks to receive grade before I did. How can I ensure that I her grades an entire week earlier than I did and if I semesters had ended at the same time. This is an area that could improve.
 grades at not take of the semester several days from a exam. One of them actually gotam learning new concepts in class if I don't know thehave problems applying concepts that I should have mastered;to build upon them.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 58 of 85                                                                                          The University of Texas at Arlington
 It takes a very long time compared to other schools to get grades at the end of a semester. If other schools can do it in half the time;I have a hard time understanding why it takes UTA so long to make them available to students.

 It takes way to long to post grades to mymav after a semester ends... this is a major problem!
 It took a while for me to gain a simple answer with regards to my registration this past semester. Emails to my advisor and calls to the Urban Affairs department yielded no results. I ended up having to register for that one class on
 the day school started and of course ended up paying $50 registration fee after I have tried the most to do my registrations on time.
 It took over a month for a wrong grade from last semester to be fixed. Although I put in the request within a week after grades came out;classes had started this semester before I was able to actually register for several of my
 classes.
 It took while for to get my credit transfer from other college. Finance department gave me hard time to register for my Fina3313 class. I had everything on paper and I knew timing of class and days and professor name. But she didn't
 look on my mav to get 5 digit ID number. She didn't had pencil to write it. I had to go back and come back.
 It was difficult for me get adequate information on the registration enrollment process as an international student on the UTA website. University offices need to have more personnel in the same building therefore reducing the need
 for students to walk or commute between two different buildings.
 It's extremely expensive.
 It's hard for me to know how well I'm doing in my classes. Don't quite know where I stand in my classes as far as the grades I am making and what my overall grade in the class is.
 It's hard to find certain departments using the uta website search function. For example searching parking tickets your given the UTA police;which doesn't have a direct link to the Office of parking (which are the ones you need to
 contact about parking tickets).
 It's over five grand for tuition and books alone. It might not even be the University's fault;but that doesn't make it feel any better watching money disappear.
 It's somewhat expensive. Better colleges can be found at this price.
 It's tough to get in to see the counselor because there's only one. It's too expensive to attend UTA without financial aid assistance. I owe so much to loans...
 Its kind of hard to pay some of the tuition cost just because they are sort of high.
 Job fair is not helpful at all;especially for the business majors. It seems like the university is more interested in quantity of the companies which take part in it rather than in the quality of them.
 Just because of a system glitch;I was unable to register for a course that was very important for me last semester. Now because of that;I've had to somewhat change my academic plan.
 lack of motivation
 Last semester I believe it took at least a month after classes were out to receive grades and this was stressful.
 last semester i took inorganic II with dr. macdonnell,(by the way he is a great teacher);the size of the class was okay;however;the classroom was not the proper size from our class. every time i went to class i made sure i was there
 early otherwise;i needed to jump over hoops just to get to a open chair. aweful!
 Last semester;it took one of my professors a long time to reply to my e-mail;so it cost me a few lessons.
 Last semester;my psychology professor didnt care if I understood the material or not. He was not helpful in anyway and I end up failing that class with a D.
 Last year I emailed the Bursar's office suggesting that an automated email system be set up for reminding students about bills coming due. I received a very rude response from someone fairly high up (a VP?) telling me that it was
 completely unnecessary and basically chiding me for wanting something like that. I was very surprised by the lack of professionalism (this wasn't just an admin) and lack of willingness to consider new ways of doing things.

 Library should provide more laptop for students and should extend more time for them to return.
 Little effort is made to assist night students;almost all activities and services are geared towards day students.
 Looking up professors on the website;or finding information about events can often be difficult.
 Many Grades are not updated frequently. University offices are very bureaucratic I can't go to one place;ex. Ransom Hall- to get information;just referred to other offices. It is very hard to learn about all the resources UTA offers to
 freshman. I think there should be a special "library orientation". Custom UTA books are really expensive;and they are essentially the same as the cheaper versions from the publishers
 Many of my professor's have not had office hours that I could make. I have also had trouble with faculty being willing to take the time to explain to me the answer to my questions with patients and clearity.
 Many of my professors seem unwillingly to help or do not have the time. As far as class sizes;I realize UTA is a huge school but classes in auditoriums seem a little to big. As far as offices the staff is really helpful and tuition is very
 affordable so that is a major plus.
 Many of the classes listed in the course schedule (i.e. list of all classes offered by the department) have not been offered in 3 long semesters and one summer semester. They will also not be offered in the coming summer or Fall
 semesters. Having chosen electives specific to my personal interests it has been difficult to fulfill those options. And choosing "filler" classes is something that I believe should have come to an end during the undergraduate experience.
 Also many of the classes are offered only at night;rather than during the morning/day time hours. In a program that caters to the working adult;it is understandable that classes MIGHT be offered at night;but not almost exclusively.
 Especially considering that there is a 100% online program as well as a cohort program for individuals who wish to participate in night classes only.           Lastly;it is not clear why the program states that an internship is required;when it
 can be waived for "any type of work and/or volunteer experience" as i have been told by administrators and students alike. I am enrolled in two programs;one which will waive its one internship requirement;and another that does not
 waive either of its 2 internship requirements;and I believe the latter is the better experience because it ensures that all students receive hands on experience.
 Many of the faculty members I have taken classes from do not answer emails promptly and are not willing to answer questions. I also had trouble finding an internship for me- there were very few opportunities presented to me;I had
 to seek an internship out myself.
 Many of the hours that office are open are times when I am in class and it doesn't give me the opportunity to go in that day of the week so i have to go to UTA the day that I don't have class to be able to go in office hours. Some of
 the opportunities that I have had to go in and ask questions once a person "answered" the question but didn't give me a clear answer.
 Many of the offices are closed at 5pm. My school schedule is from 8-10 or 11. Afterwards;I head straight to work;it would be nice if the offices stay open till 7 for some of us.
 Many of the professors seem too interested in advancing their own careers and less interested in assisting students when they seek advice. There seems to be a tension between having to meet administrative requests and student
 requests;and often the students are on the losing end.            Also;when I have sought information from the university's office staff;I have been lead on numerous "rat races" where I was told to contact department after department. More
 often than not;I was left without an answer to my questions.
 Many of the teachers I have had or have now do not have offices in the building. Having to rely on e-mail or short office hours (before or after class) does not allow time to sit down and discuss issues. Registration for classes is
 ridiculous. There are classes that are not offered and students need them;we have to register promptly or we do not get the classes we want;and the classes are not offered enough or there are not different times to take the classes.
 The classes are too large. With the decreased amount of staff and the increased amount of students;it is difficult to feel like a one-on-one relationship can be established. The cost is more than what I would have expected. Also;the
 money that is taken out every semester is ridiculous (the fee of $200 plus dollars). Textbooks are way overpriced and a parking decal is a sticker;not gold. with the increased amount of students;there has been a reduction in
 internships. I am even considering going into another field because of the reality that I might not find a job. With or without internships. And;the internships need to provide learning;not for students to be glorified secretaries.

 Many students are commuters;with part-time or full-time jobs;and families;leaving little time to accomodate other peoples schedules whether they be teachers or peers. Office hours are generally right before or after teachers'
 classes;and those students who have a full load of back-to-back courses don't have much time to get a face-to-face conversation or colsultation with their professors.             Class sizes are large to accomodate a growing number of
 students. However;some classes are too large to offer students who are kinestetic learners;a clear and involved learning environment.
 Many times office hours are scheduled during the day when a lot of courses are scheduled. I have 3 professors this year that have done this and it makes it very hard to communicate outside of class. Course grades are still taking too
 long to be released. It seems they should be out at the beginning of the next week after finals. My Mav is a great system;but is still not as user friendly as it could be. Also;it is annoying how you cannot have more than one window
 open at a time when using My Mav. The tuition is slightly higher than most other satellite schools in the Texas Public Education Systems.
 many times the offices are closed when i get off work or out of class;and it is hard to take off work just to visit a university office.
 Many times this semester my Psyc teacher messed up grades and had to repost. Many professors wait a while to post grades. I understand if they are essays;but for scantrons;it should not take over a week to get it done and accurate
 the first time. Thank you for your time.
 Many times when I need to visit with an adviser I wait about 2 hrs. Unfortunately I don't have that much time to wait;I have to be back at work. I can not make an appointment because its first come first serve. So I usually have to
 take a whole day off to see my advisor.
 Mechanical engineering department advisor is a joke;they're never there for you. They don't advise you on anything;or do what they're supposed to do in the first place. I mean;if you're gonna accept a position as an advisor;at least
 be at the office and do what you're paid to do. They're never there;their secretary in the past was rude as hell... at least;she's retired now;and they have better office staff. Not very impressed compared to other institutions.
 Requirements are never clear;it's like chasing a moving target. One advisor told you one thing;then the next advisor came around and they change it again... It's not hard to establish a solid requirements so the students can follow.
 The sad part about this is most of the international students just get the hell out and never look back... You can see this refection to the amount of money that alumni donated fro UTA compares to other Texas academic
 institutions... Most of the former students I spoke to hate going to UTA;they can't wait to get the hell outta there... That's really sad.
 Meeting with advisors shouldn't be a hard process. I had made an appointment to meet another academic department advisor for another major. I took off and had my parent to take off so we could speak to an advisor. I live 2 hours
 away and after I was only an hour away I called the department to see if my appointment was at 11 or 11:30am. The advisor I was suppose to see didn't come in and the department didn't care that we had come so far and made all
 these arrangements to be seen that day. They didn't try their best to squeeze us in with another advisor just to give permission to register for classes.
 more internships;less tuition
 Most faculty have very limited office hours and often concur with other classes I have. Dr. Bolsterli was extremely rude to me (yelled at me) in his office when I had a concern. Lines/wait time for help in university offices are too
 long. Some professors take way too long to post test results (H. Gomez/Miller in Psych. dept. - grad. stud. teacher) Cost of tuition and fees is way too high. Cost of books in bookstore is way too high. I was dissatisfied with the
 concern and result from faculty when I faced an unfair issue in one class.
 Most of my concerns have to do with my advisor. I don't think I have one because when I call of e-mail questions I get the run around. I have a series of e-mails where different advisors told me to ask someone else. Professors in my
 classes have been helpful.
 Most of my faculty have had no formal training in teaching students;and it shows in their attitude;their disorganization;and their isolation from the real world going on about them. I've had only 4 professors who understood that
 graduating students who are prepared was crucial to the success of their university. Most of my professors have acted as if they could less if you pass or fail in their class;that's it's entirely up to you to endure their incredibly dull
 lectures and pass their tests;and that's sad for UTA;because excellent teaching is a key criteria to attaining Tier One status.
 Most of my harder classes have been bigger in size;making it harder for me to ask questions or understand information.
 Most of the college of business accounting professors in the Master's program have little valuable real world experience and in as such their instruction is not very useful or relevant to help prepare their students for real world work
 experiences.
 Most of the time when I need advising or want to see my advisor;it's usually impossible. Last time when i was signing up for classes;I called and they told me to send her an email for an appointment then after i sent her an email she
 told me that I could see whichever advisor; that wasn't an advisor for my major... I haven't seen my advisor after freshman orientation;and the advisor I saw took less than literally 2 minutes and didn't give me any advising that was
 helpful for my major.
 Most of the times due to it being a masters program the instructors work other jobs and it is hard to find time to meet outside of class. Some faculty are very efficent when it came to grades but others took a long time to get them
 out. It just added unneeded stress waiting on the grades.
 Most people who work have to go way out of their way to make appointments and then the appointments sometimes get cancelled or postponed. It then affects the life of the students outside of school.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                      Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 59 of 85                                                                                          The University of Texas at Arlington
 Most semesters I work and go to class during the hours of 8-5 and offices are closed at 5. This makes meeting someone face to face very difficult.
 MSEE is one of the most important branch here. Many Indians come here for MSEE. The faculty for telecomm courses is just PhD students. That is not what is expected. Their english is also not good.
 My academic advisor can be difficult to get a response from;and sometimes it requires multiple emails before he will answer a question. His answers can be unclear or not related to the initial question.
 my academic advisor could not answer my questions;and the individual I was sent to could not as well.
 My academic advisor is terrible and never has any idea what she is talking about. I am afraid I will not graduate on time because of bad information she has given me on multiple occasions.
 my academic cousler don't recommend to me what classes I should take in my degree plan. I emailed her Thursday April 7 regarding an appoinment and she haven't gotten back to me yet.
 my academic department (architecture) displays a high level of disorganization and incompetency. They will only allow initial communication by email;and at that they are not very responsive. I have to ask repeatedly to get things
 taken care. i.e. I transferred last fall and still have yet to receive credit transfers in the system. Have been trying to outline my degree plan with the necessary courses;but they fail to deliver what the necessary courses might be;in
 consideration of my transfer credits. Essentially;I'm attempting to do their job as I float through the system;unaided.
 my academic department is closed mostly in the afternoon. Whenever;I go to ask some information I see none of them available.
 my academic department seems to be understaffed and disorganized. the advisor is never available during office hours and it took me a month to get an appointment because the advisors schedule was not posted. I needed less than
 10 min to get my questions answered but it took over a month to get an appointment.




 My academic department;Graduate school of Architecture;has some kinks in the office staff and their competency levels. This flows over into the dissatisfaction with web-based registration. There is no point for me to be able to
 register for each semester online because my advisor is required to give me permission to enroll in every class I have ever taken here. If I can not enroll myself;there is no point to have online registration. On top of that;getting in
 touch with the advisor to get put into these classes then becomes very difficult and can result in classes being filled to capacity before my email to her regarding what to register for is even opened. NOT ACCEPTABLE. I know the
 courses I need to take;let me register for them. Lastly;UT Arlington's commitment to "meet my needs." The parking enforcement and appeals system here is not set up to meet my needs. The fact that I have to pay for a parking
 ticket;before my appeal is considered on whatever date they set;is insane. What then is the incentive for the appeals board to accept my appeal? They already have my money for the fine that I HAD to pay to avoid late fees. That is
 the most inappropriate way to handle it. Also;print limitations in the labs. In the School of Architecture;we cannot get an education without printing. Period. You cannot learn architecture without printing out plans;etc. to present
 My academic department's staff is not adequately staffed
 My advisor in the SUPA either quit or was fired and NO ONE bothered to tell any of his students. Things that he had handled for 4 years may now have been lost. Emails to other advisors are not timely nor or some of the advisors
 helpful. I have yet to hear if my grade exclusion was granted or not no one can tell me yes or no at this point. Tuition costs at UTA seem to get higher every semester.
 My advisors are other graduate students who never know the answers to my questions and have go ask someone else. I would prefer to either meet with the person that has the answers or the graduate students need to be
 properly trained.
 My Biology class online was terrible. My instructer didnt communicate and he was very rude.
 My course grades throughout the semester have not been given in a timely manner in both of my classes. The transition to blackboard has been difficult for the instructors (I used it in my undergrad) and wish more training had been
 given prior to the first week of class to fix any glitches. The class size in one class is large with multiple instructors. We are put into groups with a different instructor grading each group and the grades are NOT evenly ditributed with
 some people making A's and other making C's when they are the same answers. That is VERY frustrating and should not be happening.
 My degree was to in Interdisciplinary studies However I have decided to change because I keep hearing what a great program this is and how great the instructors for the capstone classes. Well I had one of the classes and let's just
 say I wasn't impressed with the instructor.How can a department be so great when its office space keep shrinking;my academic adviser changed twice.
 My department is Architecture. I don't think there is enough help there by having one counsler. The Engineering department have a nice verity of resources for the students regarding reume help;internships;work study;and sources
 like that. I know it is hard to work along with the studios in Architecture but I wish there was more information available. The lectures are sometimes offered when students are in class or have very important projects going on. I
 really enjoy the intro class to engineering and all the information given. Architecture has a lot opportunities that students aren't aware of or scared to ask. I like the intro class because it familiarizes you with the staff so you are not
 scared of them and lets you know the specifics of what they do so you can go to the right person and I think Architecture could really use that.
 My dissatisfaction is with the Honors College. The advisors are rude and act as though we should know everything we are supposed to do and how to do it. They do not "advise"; they ignore us and act like we are ignorant beyond
 help.
 My experience at UTA is the biggest scam I've ever even heard of. The majority of the profs do not care at all about the success of their students; they do not care about adapting their teaching methods to better serve their
 audience. For example;one prof clearly stated that on a certain test;all of his students in past classes made D's or below. One would think that after noticing the pattern;he would try to change the common element: his teaching
 manner. It is obvious that his students just were not getting the material adequately.        I have heard/experienced dozens of similar stories to this one. This university has rarely shown compassion for its students; rather;the
 organization seems hell-bentfrom 3 years ofmoney and giving shambling promises in return - thus;university education is a disappointed and hope the return on investment of my time and effort was not wasted. In my short and
 My experiences are derived on taking our attendance at UTA in which I participated in the MIS program. I am severely SCAM.
 regrettable experience;several members of faculty and staff acted unprofessionally and showed that they were unprepared or unwilling to provide opportunities for students to gain knowledge or experience. Regarding the university
 resources available online;this is a point that is slowly changing;however to say that the registration and content management solution in years past was lacking would be an understatement.



 My experiences with the office staff in the Architecture department have been that they are under staffed in advisement. I would like more in-depth guidance. In my past advisings I left feeling confused and anxious. I am not fully aware
 of all aspects I should be considering or looking for to prepare myself other than pass my classes. In the same spectrum I am not sure what questions I should be asking. It isn't that the staff couldn't answer my questions;the answers
 always seemed straight from a book with no options or further information. I feel intemidated by the fact that I don't know what i should be asking. I am currently in an intro class for engineering and am more than greatful for their
 efforts in preparing students for what is to come;showing me how to get involved;and what we should look for. I feel architecture could really benifit from an intro class about my opportunities and what to expect. I would like more
 information and preperation for internships;student organizations;and volunteer work;and the sevices the department has to offer.

 My first few attempts to contact an advisor for the Art Department went unanswered and the one email I did receive was curt. However after speaking with Kristin;I was very happy with my choice of attending UTA and feel that she
 is both supportive and responsive to my particular situation.
 My freshman advisor quit or left or something and I did not receive a notification. Multiple emails were left unanswered and I had to go to the office to perform a simple task...
 My Grade for Pharm is only available one week after the exam. This makes it hard for me to gauge my improvement towards studing for the next exam considering the fact that I am taking other classes.
 My history prof never post grades! we only have 4 out of 10 and i dont even know where i stand! ive asked and asked and still nothing
 My initial registration was lost or looked over till I did not qualify for some of the financial assistance. I waited an extra semester to enroll so I could qualify to get the Phi Theta Kappa and other financial aid.     When I was trying to
 find out more information;student aids were aloof.         Since I did not get that assistance;then heard another student talking about not receiving it for some other timing issue;I believe UTA is not operating honestly in regard to financial
 aid.   There have been three instructors that grade with an obvious bias. Religion;feminism;and unrealistic expectations seem to be immediate reasons.            The website is horrendous.      Grounds keepers are disrespectful to classes
 when they are continuously running blowers and other equipment.
 My lab TA's have been hard to understand and not very helpful at times.
 My main complaint is about the Financial Aid office. They frequently make mistakes with my aid. When they do make mistakes they are slow to communicate with me and to resolve them;and I have gotten conflicting or inconsistent
 information when I talk to different people in the department about a problem.
 My major is in University Studies;and currently I was told there are only 2 advisors to 1000 students;and that's why I have to wait almost 2 weeks to see an advisor. I work full time during the day;and there are no office hours past 5 I
 have been told. I only need 36 more hours to graduate;and it is a bit frustrating to not be able to see an advisor at convenient hours;plus the night courses fill up quickly;causing hardship if there is no availability.

 My transer from a community college to UTA was a bit difficult;I was told partical information in which I had to make multiple 80 trips. Some buildings look organized but they are truley a snake pit... not knowing where to being and
 where it end.
 My transfer experience was very difficult. It would have been helpful if UTA representatives were more active at the community college;and the transfer equivalency guide was emphasized on the website.                   The cost of attendance has
 risen considerably since I began attending. As a single parent;the cost increase has made the decision to stay at UTA instead of working increasingly difficult.
 My transfer from CC was anything but smooth and I jumped through many hoops to get here and nothing that was told to me was true! ie transfer bonus for having a high gpa or increased amount of financial aid. My professors are
 available but often my schedule does not fit into the couple hours that have been set aside. Yes they have been able to meet me at other times but I had to arrange that and a few times it was not easy. I have been able to get
 answers from faculty and staff;but my experiences with the bursars office and lack of explanation from financial aid office;as made for many frustrating months here at uta. I have been held up and had to wait till the last minute to
 enroll in classes because my grades were not yet available and therefore prerequisites were not met. I even enrolled in a class this semester two days late because there were not adequate seats available in the class I needed;where
 last semester there was 120 students in the class and it seemed out of control. This semester there are only 80 per class and less classes. Its my opinion that UTA is in it for itself not for me or the other students. Despite the idea
 that the school is for students. On the contrary it is a secondary role to educate and the primary role to make the school as profitable has possible. That explains why there is such a high presence of officers to cite and ticket cars;but
 My transfer here from another college was horrible;I had to keep sending my paperwork in and they said they would fix things and things never got fixed;I have been here for 3 years and they still have not fixed the problem! I have
 been in the admissions building so many times for the same reason and nothing ever gets done!
 My transition and acceptance process was complicatied by so much mis-information that it delayed my course of schooling by 2 years. University staff would tell me that I had to talk to department staff;who would tell me they
 couldn't help until I had been accepeted. I was told the wrong reason for my first denial for acceptence and not told that I was being re-evaluated after my inquiry and I could have been admitted the following semester. I was also
 told I would have too many credits and needed to finish a degree first before switching. Admissions was not very helpful until I was able to speak to someone in the Mavtrack program who were angels. They are extremely helpful and
 should be promoted at the community college much better because the community college advisors are illequiped to really help just like UTA admissions. They are only useful if you are starting new and are going to complete your
 education track there.
 My transition from a community college to a public university was very rough. At least get the transcript corrected when I transfer over;maybe I didn't do my research well;but I remember going back several times to ask them to
 correct the same mistakes over and over again. The cost for attending is all ready high for me;and I'm just a student with seasonal work that pays next to nothing;and involved with military commitments that also don't pay well. My
 studies are very important to me;but lack of support are really detrimental to my grades. I could of ignored most of these grivences;but the one thing that I could of hoped for was a decent scholarship that could help pay for room
 and board. Instead I find nothing that fits my needs;a rough transition from community college to a public university;and now I'm having to commute long distances;instead of enjoying my time here at the Univerity of Texas at
 Arlington.
 my work schedule causes a conflict with the office hours of the instructors        my web-based class does not have grades posted regularly; they are very sporadic and sometimes newer assignments receive grades before older ones




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                       Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 60 of 85                                                                                           The University of Texas at Arlington
 My work schedule does not allow me to visit during office hours.
 MyMav can be confusing at times and frustrating when you have to reset your password all the time because it expires. I understand the reasons in creating new passwords but you should be able to use old ones. Also;there should
 easier to change your password when it expires. It should allow you to login and then before you can reach anything important;there should be an area to reset it. The process now is a pain because it takes too long and you have to
 go to a different area to reset it.    It should not take a week for grades to be posted. The following Monday would be better.        Graduate school tuition has steadily increased over the last 3 years. It is now about $1500 a class
 which is a bit ridiculous. I am almost done otherwise I would consider not completing my program.
 Mymav could have a copy of each students degree plan and ,if declared;required corses for their major that could make signing up for classes more 'one stop,' especially if a class the student originally intended to take is full or
 canceled.
 MyMav is a complete piece of garbage. It is slow;buggy and unintuitive.
 MyMav is still full of bugs. The payment methods are quirky and don't work half of the time. The buttons lead to pages that don't exist and proper charges don't show up on time. It is sometimes easier just to go to the bursar.

 MyMav registration is not very linear and requires many unnecessary steps.          And my graduate courses keep costing more and more. Every year it increases in cost. How is over $1000 per 3/hr class reasonable?

 Mymav.uta.edu Doesn't work from time to time and also it doesn't work on my web browsers(chrome or opera) correctly. Oracle's PeopleSoft is Awful! software. The layout is extreme confusing and HIGHLY frustrating! *
 Occasionally;I can't login useless if I'm using firefox. WHAT? WHY? * Last year;the back button in the browser gave an old pages;and when clicked on a link within the page it would give you an error and then send you to the
 homepage. But after a 3 years;the problem is now fixed.           * You can't use tabs! You're locked on to one screen when you browse. * The database look is takes more than a few seconds;sometimes mintues;to load. Come on. * It's
 FULLED with USELESS links. Too many links. * The design too verbose. I can't find what I need is the shortest amount of time. I'm a stupid web user;don't make me read a map! * THe main page is stuck within a frame! * You have
 to login into order to view courses. Ecommerce websites;like amazon.com;because force user's to login to window shop.            BUY WEB ADVISOR's SERVICE!! Link for example: https://waj.tccd.edu/ TCCD has a very simple and easy
 to use school/faculty page. You guys really messed up going with PeopleSoft.
 N/A
 Need more advisors.
 No internship opportunities for international students.
 nope.
 Not all faculty members are available to help students - most try. Some class sizes are too large for the subject being taught. Cost is too high and rising for a ROI that is too low. More good internship opportunities need to be
 created. As a social work graduate student;I do not feel valued by the university.
 Not all of my professors are academic advisers have been patient with my questions and needs. Attitude and being open to questions is an important part of being faculty or an adviser
 Not all of my professors or advisors are profession;helpful;efficient;or respond in a timely manner. The registration online shows holds and there are too many departments handling certain things;and the process is not smooth
 between them at all. The fact professors do not have direct phones to contact them is absolutely a problem;if we cannot call and talk to our professors when we need help this causes a delay in help with coursework or course
 issues.
 Not applicable
 Not clear on how to declare a major as a transfered student
 Not enough information available on how to transfer credits once you are attending UTA;I tried mailing transcripts to the school but my credits have not posted.           I have not seen much information on any internships that are
 relevant to my major and in my area.
 Not enough information of available internship.. There should be a good database/website that's dedicated to this.
 Not enough parking spots. Or the parking spots available are too far.
 Not informed ahead of time that my academic advisor would not be available during registration and would be gone for several weeks.
 Not many choices for food on campus
 not many internship available for business major;especially for international students
 Not many opportunities in terms of internships for Biology majors.
 Not so friendly advisor(s) in certain departments. Am thinking of taking classes but unfortunately;the classes are not offered in the late afternoon evening. When I called to ask questions;staff was not courteous and email from a
 professor was somewhat irritated. Disappointed in helpfulness of staff in departments and in one of the main offices. I understand people are tired from answering questions;but many of us work too;so we are tired too. But...there is
 a commitment to help the students with questions and with direction.
 Not very satisfy with Office of International Education. Their working efficiency is low. Takes too long (two weeks) to process I20. Tried advising once. Not much valuable information has been provided. Just official words.

 Nothing
 Nursing offices switch advisors so often that it's hard to keep a valid appointment because you never know who your advisor is or how often they switch.          Offices also close down appointments at 3:00 and I have classes and
 meetings that last until 4 or 5pm.      The housing offices give you the run around when you have a question about your lease or other things.       The class sizes are a bit too large;but I understand enrollment has grown & budgets have
 been cut.
 Of couse I feel tution could cost less;anybody would if it is something you have to pay for.
 Office hours and SI times are not convenient for students who have to work.
 office hours are not long enough for me
 Office hours are usually closed when I leave work.
 Office hours not adequate for those taking night classes. I have registered online for a course;only to have it dropped for no apparent reason;not good for us grad students;which caused me to loose a much needed scholarship
 because I was then below 1/2 times status. Tuition went up;my salary didn't.
 Office staff are often very rude;and I have contacted my advisor many times and left voice mails and never received a response back. Also;web based registration has too many buttons and things to click on. Speaking on the
 internships;I do not know of any that exist for nursing that are related to UTA.
 Office staff members in my academic department assist students in a helpful;understanding;considerate manner.          I have contacted the Social Work Department of Field Instruction several times. Every time I talk to them;they have
 an awful attitude and can be quite rude. In the department;I have talked to Ellen Murphy;who talks to me like I am a child and can be belittling. Yvonne Butler seems to have very little patience at times for questions. And Roberta
 Medina;the office assistance;has the worst attitude. She acts like anything she is asked is wasting her time.    Also;I was in a class with a professor that showed us numerous examples of his incompetency. He didn't even know the
 answers to questions on his own exams. A group of students went to Penny Acrey about the problem with evidence of their complaints. She and the Dean brushed us off and the professor was invited back to teach the following
 semester.     There are some professors who have gone above and beyond for their students. If I hadn't had them my first and second semesters;I would have not returned to the school due to the negative experiences I had within
 my department.
 Office staffs have usually been very rude to students and reluctant to answer queries regarding the department.
 Offices are not open at a convinient time for me because I work till evening after class and by the time I get off work the offices are closed. Faculty's office hours are either before or after class during that time I have other classes to
 attend.
 Offices are only open from 8am to 5pm;so I have to plan a trip to the office. I would like to be able to stop any time I am free.
 Offices are usually only open until 5:00 P.M.;and sometimes I am still in class up until this time. Therefore;I cannot get the information I need. Also;some information that I need that should be on the web is not always available.

 Offices aren't open at night beyond 6 or 7 pm or on Satursday morning;which would be beneficial to some of us.
 Offices in my academic department and university offices are not open at convenient times for me. I work full-time from 8-5 which is the hours of those offices. I have to take off work early or take a long lunch any time I need to go
 to an office for something.      I my experience university offices have not been adequately staffed to assist students in a timely manner. When I went to drop off my last transcript for evaluation I had to take a number and wait for 45
 minutes just to drop it off. That's been my experience each time I've been to the registrar's office.     Inquiries to the university offices have not been quickly;clearly;and accurately answered for me. Each time I transfer another course
 over from TCC it's a big hassle that involves multiple phone calls and emails before my transcript gets properly evaluated and the course is transferred. I think the problem is that when I initially transferred as a student my TCC
 transcript was evaluated then so when I drop it off again to be evaluated for subsequent courses taken it looks like it has already been done so they don't do anything with it until after I have called and asked and sent emails a few
 times. Right now I am waiting on a course that I took from summer 2010 to transfer where I dropped off the transcript in January;it's now March and I still don't have the transfer.
 Offices in my academic department are adequately staffed to assist students in a timely manner.- I am an Interdisciplinary Studies student and have had to change my academic adviser twice. In addition to a staff shortage;I feel that
 there is nobody to guide me or give me information about my intended career path (entrepreneurship and event planning).            Offices in my academic department are open at convenient times for me.- I rated this dissatisfied for
 similar reasons that are stated above. I have had to wait over 2 months to see an academic adviser.              Inquiries to my academic department have been answered quickly;clearly and accurately.- My last adviser that left the
 Offices in my academic department are open at convenient times for me- I'm in class while they are open. When I have a break between classes;they are at lunch;or just simply not available to me. When I get out of class;they have
 already gone.    Course grades are available in a timely manner- Several instances have happened where I haven't gotten test scores back;or major presentation feedback until weeks after the event.          Class sizes are appropriate- I
 understand the limit for faculty;but I work best in small classes. I retain more information;I'm not so shy to ask questions;and I overall do better. I would like to see more classes at the 30:1 ratio.

 Offices in my academic department or University offices are not open at convenient times for me. I have a full time job from 8am to 5pm and by the time I get off work;there's no offices open for me. The class sizes at UT Arlington
 are not appropriate. I have taken classes where there are more than 80 students;it does not help neither one of us;because the instructor is more busy trying to help all of us at once;rather than one by one.

 Offices need to process the students concerns regularly rather than letting them accumulate.
 Often very long wait times when I called different university offices for brief questions.
 Often;it takes professors and staff quite a long time to respond to inquires.
 ok.
 one class for one credit hour cost me over $1,000! I have no help from my family to help me pay for this;and it is just an outrageous amount of money for a class that is worth one credit hour and only meets once a week for 50
 minutes. At TCC you pay per credit hour. Only $50.00 per credit hour at that. Also my academic advisor is an idiot!
 one of my class locations was listed as "TBA" at the start of the semester whereas other students have been attending the class regularly from the beginning;which means I need to drop the class and take it next semester due to my
 lateness
 One of my professors does not get our exams and papers graded and returned to us in a timely fashion. He is actually one of my better teachers;but I want my grades. It is 3 or 4 weeks usually. I feel that grading is part of the job;not
 something extra that you find time for.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 61 of 85                                                                                        The University of Texas at Arlington
 One of my professors gave my class a test about two weeks ago and still has not graded the test and blames it on the assistant. I feel like he gave the test then he should help grade it. Two weeks to get a grade is horrible. I still have
 not got my grade. Also with the internships;my field no one can help me get an internship. I am doing Forensics. Criminal Justice does not know what to do with that and neither does the biology department. I was told to find an
 internship on my own and I would get school credit;but they did not offer any help. When I transferred from a community college I was waiting almost a month for my acceptance letter. I called and they said there was a block on my
 account. They said I needed to talk to a counselor to get it removed but after I started classes I got an acceptance letter in the mail. It came 2 months after I was enrolled. Some of my teachers are fine but some direct students to the
 TA and that is not how I feel things should be handled. My classes conflict with times that my teachers are available to assist me and it causes me problems when I need help.

 one of the departments that is the hardest to get answers is from Arch Office. And it feels like a military camp when trying to see your assigned Counselor. Teachers can be pretty rude;specially in the Arch. department;they are
 simply mean. If you ask questions they get mad they want you to figure it out yourself;but hey isn't the reason for paying for our education is to be able to learn. How can we learn when we aren't allowed to ask questions. Ask any
 Arch student;we all have pretty much the same complaints! The costs of classes are pretty high. It makes it a bit hard to get an education when you can't afford it. It is the worse to attend a class in the same room while another
 class is being taught at the same time. Budget cuts are hurting the way we are getting taught. We feel like sardines all packed in one little room!! The drive is far and attending the some classes that are over packed can get old and
 hectic sometimes. I wish we had more teachers like Pro. Ferrier (may he rest in peace). He was one of the few that was always willing to help & guide you the right direction.

 One of the main problems that I have encountered at UTA is the lack of information on financial aid;I did not know that there was such a thing as the "Maverick Promise" even though I am in need and eligible for it. When I did
 discover the existence of the "Maverick Promise" the staff in the financial aid office can't seem to offer any help on how to get it;other than to file my "FAFSA"; which I have done every year. I just wish information on scholarships and
 programs like the "Maverick Promise" were made more accessible.
 One or two of my professors do not answer e-mails in a timely manner. If I had knowledge on how bad I was doing in Chem;I would have gone to find help earlier. Sometimes the web-based tuition worries me. A friend of mine had
 paid her first installment;but it did not appear in her MyMav;and when she spoke to the Bursar's office;they informed her that she had been dropped out of her classes. When she spoke to another member of the Bursar's office the
 next day;he assured her that she was not indeed dropped. Apparently the system wasn't showing her payment.
 One professor in my first semester was extremely rude to students;difficult to approach in or out of class with concerns;and unfair with his grading. Other professors have all been great. The only way to address the first prof issue
 would have been to go through the appeal process on a grade that was unfairly decided;and I would have had to see him in the hallways and have others faculty know (informal communication possibility)that I appealed. His
 reputation precedes him;however;and other students with similar complaints have spread the word. His are classes slow to fill.          I find the student center area of the mymavs site non-intuitive and difficult to navigate. I am often
 frustrated in trying to find information either about classes or finances on this site. Once I requested a meeting with a financial adviser to clear up a a question and did not get a response electronically. I physically went in to the
 bursars office clear up my questions.
 One staff member at the Bursars Office treated me in a very rude manner and another staff member couldn't explain to me the information that I needed from her. She kept sending me back and forth between her and the financial
 aid office.
 online classes are always full...
 online registration doesn't recognize transfer courses as meeting necessary prerequisites.
 online registration is complicated and poorly organized. a better more comprehensive tool to search for classes would be helpful. right now unless you know exactly what you want to take AND those classes are all available at
 workable times getting your schedule filled is a pain in the ass.
 OPEN THE LIBRARY 24/7 INCLUDING WEEKENDS
 oppurtunities for internship never applied and is biased . Snapjobs never work .
 Our academic department i.e. IMSE is not adequately staffed for peak hours. Also there are only two assistants there and one of them is really rude and do not cooperate that much to all the students.
 Our class size for the MBA Cohort Fort Worth program is too big for the rooms. Five people on one of those tiny rows for four hours is really tight. Also;the chairs are pretty uncomfortable to sit in for that period of time.

 Our final grades are posted two weeks after the semester ends;thats too long... I'm taking education classes and if you don't register for one in the semester that is available you have to wait a whole year;it's dumb waste a year.. I
 guess the school makes more money by having you wait another year and make you take classes that one really doesn't need
 Outside help is not always readily there such as office hours
 Overall I have been satisfied with the University offices however I am an intended math major and have not had a good experience thus far with the Math Department. The teachers do not make themselves available except during
 their business hours and if they happen to be busy with something many times they are not willing to stop and spend time with students. Also when asking for help I have experienced that some of the teachers in the math
 department are not friendly when assisting and are very inconsiderate;talking to students in a demeaning way and overall make students and myself hesitant to ask for help with studies and or advisement.

 Overall;I have had a difficult ex[erience here. If I could have transferred I would have done so. I would not recommend this institution for graduate work unless a student has to remain in the DFW area. The Biology Department
 faculty including my research advisor and the graduate student advisor show a decided disinterest in me as a student. My adviser does no mentoring. I continue to have to seek mentoring and help with my research outside of UTA.
 Despite my winning teaching awards;having extensive experience full-time teachiing before I came;and continuing to have glowing teaching evaluations here;the department has denied me the opportunity to tutor;now to teach;and
 access to other funding opportunities. I could go on and on.
 Overcrowded classes
 Parking at Social Work School is pathetic
 Parking is a problem. Circling is not appropriate;though it happens. If you get into that loop;you may be circling for an hour.    Hours could be until 7    We need answers for our Cohort. Everyone is confused about the classes. We
 need specific information about how to get to graduation quickly.
 Parking is an absolute joke sometimes. A real parking garage or two wouldn't hurt instead of pushing us farther and farther out. Enrollment push with no preparation for the increase in student body. Cafeteria is not prepared for the
 amount of students and there is rarely enough seating during peak hours for lunch(applies to non-UTA side).
 parking lot is too busy everyday!
 Parking situation is outrageous and expensive. The security at this school has lowered. Because of a high acceptance rate;a lot people come to this campus when they shouldn't. With all this said I wouldnt pay more than $1000 a
 semester for tuition.     Male students hang around the library trying to "pick up girls" ignoring the fact that UTA is not a night club but in fact a place for education. The environment of UTA gets worse as we speak.

 Parking stickers are ridiculously priced for the quality of parking that is available.


 Personality conflicts with faculty/office assistants (such as exhibiting rude behavior or an uninterested/nonchalant attitude).   College tuition is a heavy burden with middle class families that receive no financial aid. There are means to
 live comfortably;but not necessarily to pay for all of the tuition. Loans with high interest rates are not a help - especially with three out of four people attending college within one household.

 Personally;I have been at UTA for 4 years now and it seems like the advisors don't really help out a whole lot. I feel like if i knew some of the stuff now (mostly learned of it myself or from my peers) that I would have done wayyy
 better. A lot of people feel the same way. Hopefully UTA takes this into consideration.
 Personally;I have had nothing but problems since my transfer from TCC to UTA. I have not had a positive experience with any of the departments I have come into contact with. I truly hate to be a negative person;however when I
 pay my hard earned money to go to a school that does not have it together it is very frustrating. First my transfer was not in any way "smooth";I am a social work major and finding out what courses would transfer was impossible.
 The undergraduate adviser was of no assistance;and in fact told me to take classes that were unnecessary. I registered to attend a transfer orientation but was unable to attend;I emailed weeks in advance to cancel my spot and asked
 for a refund. I was told I would recieve it but even after numerous contacts have never recieved a straight answer or any money back. My fall 2010 semester was extremely frustrating because my adviser failed to inform me that I
 had to complete Math requirement before I could continue taking courses in my major;pushing back my graduation date. The adviser also told me to do a grade exclusion for two math courses;one I made an F in and knew I would
 have to retake and another for elementary statistics that I made a D in. She explained it would simply eliminate the grade from my GPA but the course would still count towards my graduation and it would be unnecessary to retake
 Personally;I prefer smaller classes.
 Personnel in the offices especially reception normally do not know how to answer correctly or just put me on hold until they find someone that knows what to say. Registration online is so frustrating. The UTA website is not
 updated enough and some information is out of date.
 Prefer not to disclose.
 Professors and staff in my academic department are sometimes VERY slow to respond if at all.
 Program is disorganized. Professors ignore emails or do not give students timely feedback. Professors are not open to suggestions for program improvement for students.
 Psychology department reversed position on information I was told;and failed to demonstrate satisfactory management skills to accommodate the needs of their students. This has been both in terms of course offerings;and research
 opportunities within the department.         Also;the department appears to be suffering from program inflation. Too many graduate students are being admitted;and the department has no ability to support these students. I understand
 the importance of attaining tier one status; however;failing to build the foundation necessary to support the number and caliber of students desired while increasing program admissions is counter to that goal. The psychology
 program at UTA is mismanaged.
 Q16#4; I answered not satisfied because my department does not seem to have the mind set of assisting students. It is adequately staffed;however;most of the staff are not allowed to answer questions that you bring to them;only
 advisors would be able to. This is where UTA seems to fail me on my persuit on a degree. The department only has one advisor and that advisor is often not there during the hours she should be. An addition of an advisor;or staff
 member;that could answer questions would seem to facilitate a greater role in the department. Q16#6; I answered not satisfied due to the fact that I was on track to graduate a year early and had registration questions and concerns
 for my acedemic advisor to help me ensure this. She did not take interest in my situation;did not work to help promote this;and lied to me during one meeting causing me to stay a semester longer for a single class to obtain an
 undergraduate degree. Q16#7; I answered this somewhat dissatisfied because I truly feel the receptionist staff and those that work in similar positions want to help and are very considerate. The upper staff does not;is not there;and
 will not let lower staff answer questions. Q16#13; I answered somewhat dissatisfied for this question because the web based registration is not effeicient and effective in letting the registering student know acurately when
 Quality of education is marginal at best.
 Quantity rather than quality seems to be the current focus of UTA. Teachers are burdened with unrealistic workloads and both the professors and the education offered to the students is suffering.
 Reference: 'Faculty members assist students in a helpful;understanding;considerate manner.' I have experienced (on more than one occasion) faculty members (i.e. professors) treat undergraduate students as if they are a nuisance
 whenever asked for assistance. During one particular instance;this semester;I have personally experienced one professor who;upon my first office hour visit had suggested that since my age is not that of the majority of students
 represented in his class that I will have a difficult time in his class (I am 51 yrs old). The impression given to me from this professor is that I am being judged differently because of my age. On the second office hour visit to this
 particular professor;I was met with a hostile and belittling demeanor that led to the professor never answering or attempting to resolve my questions. In fact;during this most recent meeting;I was accused of not paying attention or
 taking notes in his class. When I immediately presented my notes;showing verbatim that I had exactly the information that he accused me of not having;he then shifted to accuse me of not meeting with his GTA. I then attempted to
 respond that I do;in fact;meet with the GTA on a daily basis;but before I could complete me response;the professor angrily interrupted me accusing me of constantly making up excuses that was wasting time. To be frank;I am not at
 Regarding tuition;it is double the normal amount for out of state tuition;which is what I'm paying. It means a lot more student loans;which I'm going to have to start paying off as soon as I graduate. I still struggle with the online
 registration. It is confusing to use;how you have to select classes;then add them to your "shopping cart" and then register for them. It seems like too many steps. How about whatever classes the student selects;he/she is automatically
 registered for them?




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                  Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                     Page 62 of 85                                                                                         The University of Texas at Arlington
 Regarding University offices response time;UT Arlington makes a dismal performance. It is so overwhelmingly disappointing;it should be a point of shame for the university. As an example;I filed my declaration with the Business
 Advising department in January. It has still yet to have been addressed. The task cannot be that hard. A staff member reviews the request;sees the requirements are met;and makes the change. Even in the most complicated of
 cases;this task should take no more than 10 minutes per request. The idea that this process takes months (and still counting) to complete is ridiculous;unsatisfactory;and unacceptable for any reason and under any circumstances.
 Regarding the timing of course grades;this again is just dismal. When a professor issues a final grade for a course;it should be available for viewing at that moment. It allows any errors to be addressed and contentions to be asserted
 in a more timely fashion when faculty is still around to respond to such issues. Furthermore;the fact that UTA takes a "whenever we get around to it" attitude regarding grade availability is highly arrogant and inconsiderate. At the
 very least;if the university persists in this hush hush policy regarding grades;the time when grades will be semester should be published as part of the academic calendar. The present arbitrary and capricious approach is simply
 Registering for classes through the MyMav system;as well as checking on the status of classes;takes a significant amount of time and effort. It is sometimes difficult to find a specific class;and some options;like the semester for which I
 am enrolling;keep resetting to a default value (e.g.;Fall 2010;despite it being January 2011 already). Also;the usage of the system near the beginning of the semester makes it near impossible to use;due to the slow response.

 Registering for nursing courses are always difficult. Prior to registration;when the nursing dept tells us to register;there are still holds on accounts;or the system is messed up in regards to what should be registered first. etc. Cost of
 tuition could be lower. Nursing internships/externships should be arranged for the students.
 Registration here is by far the worst I have seen compared to other Universities. Terrible.




 registration process was at times non "user friendly";seemingly disconnect departments sharing disinformation. Though not perceived as malicious intentions by any means;the lack of synchronicity of information and delivery of
 misinformation kept me guessing as to what was real and what was heresay. Going from this experience to class syllabi that pointed to various web addresses. Some were required;some not. Some were at the top of the page; some
 on the second;buried... some were not on the syllabus;but on the professors webpage. The point is the non uniformity of information delivery doesn't aid a person trying to get their bearings and to be as successful as possible.
 Simple guidelines like having all webaddresses (for all the syllabi for all the courses) at or near the top would be so helpful alone.      Thank you for your attention and service.

 Registration through MyMav is somewhat of a burden.
 Registration via MyMav has been very slow and at times dropped me from my courses. Class sizes I have found to be too large for a professor to adequately address the needs of many of the students. I have also found some
 Response to be quite rude or apathetic to the students. when calling in and Dr. Carole Kruger. After hour or a low grade on a quiz;she promptly dismissed me saying I could do better. This to friends trying to reach her to help
 professorstimes to emails are not acceptable. Additionally One in particular is waiting on hold for half anreceiving more and told you have to email and wait 24 hour for a response was shocking came after and family.


 Response to simple questions poised in email can tak e months to get a response.
 Returning students should have a little more offered to make them feel involved and a part of campus life. Although I am older and with children this was my first experience with university and the large class sizes are overwhelming
 and does not make the transition to university easy.
 Scheduling in the college of engineering civil department is very lacking. There is an attitude of "you get what you get" when it comes to class availability. Specific professors teaching required junior and senior level courses are willing
 to help but the office staff along with the approving official express no interest in making the necessary changes without what they consider dire necessity. It has also been said multiple times by office staff that they do not care about
 conflicts between junior and senior classes;which is ridiculous. No one can meet the exact degree schedule;they should learn how to coordinate among the professors to fix these problems. Their unwillingness to put the effort into
 alleviating these scheduling problems causes students to graduate late and also forces them(me) to take electives I have no interest in because it's the only classes that will work with my schedule. Too many are faced with the choice
 to either graduate late to pursue a particular course study or take whatever electives happen to be offered and graduate on time.

 School is extremely expensive. Tuition alone may end up being one of the largest purchases of a person's life; not including books;food;rent;electricity bills and the once a month treat to ninety-nine cent burritos at Taco Bell or a $3
 Six Flags Mall matinee. Three;four;five and more years of this really adds up. If I pay $20,000 every year for six odd years;I am going to expect something more than a matted piece of paper. Especially when this paper is essentially
 mandatory given without it I;or just about any average person in the United States;is not even competitive in the job market. Thus;some $100,000 later;work is not even guaranteed. No work means no income;which leaves nothing
 but massive debt and poor quality of life. Lack of education could literally become the downfall of mankind;yet the idea of immediate money has even promising and well off students like myself genuinely considering dropping out and
 going straight to work to avoid debt and a diploma that takes me no where. I'm not blaming the University of Texas Arlington for a bad economy and poor job outlook;but I am asking for respect and say in my education because I am
 positive that I am paying the price to do so. This University has the unusually unique chance to truly revolutionize education by taking a closer look at its students for once instead of its prestigious faculty that it has fought so hard for.
 School is located in Arlington;it seems that most great companies arent located within Arlington;with a few exceptions.
 Science class have 100 students or more. The quality of education is not personalized. The chemmistry deparment is horrible. It has unreasonable expectations and guidelines.
 Several architecture professors are disrespectful;obnoxious;punitive;pejorative;condescending and unhelpful. The UTA webpage is a joke;it is poorly organized;and access to important information difficult. The Webpage's search
 function is absurdly dysfunctional.
 Several people left the department in which I am enrolled. This left a shortage of advisors for students in the program.
 Several problems with financial aid;problems with advisors;problems with professors not giving grades. Staff are not professional and not helpful for the amount of tuition we pay to attend this university.
 Since I am interning during the day;the office hours of 9 to 4 or 5 do not work with my current schedule. It is no big deal as I can correspond through email;but often times it takes over a week to get a response in return.

 Since I am only taking online courses;I don't feel that I can answer the questions about office hours or staff in academic depts since all my contact has been by email.
 Smart professors;bad teachers and no options at all in most classes. There are absolutely NO job available for students outside of campus and the staff seem very inadequate.
 so much of the online information on the uta website is outdated or irrelevant. the organization of this information is so bad that i have to go to the actual offices to find out what i need.
 Some advisers are rude due to bad grades and haven't offered ways to improve them. Such as tutoring or other services the university offers. I think all advisers need to let the students know what is available to the student through
 the university if they are having difficulty instead of telling them how bad they have done.
 Some advisors or counselors do not have much information to provide us. For example: i am a biomedical engineer major. Initially I wanted to have information about this degree and what are its scope. No counselor or advisor
 seemed helpful to me;even after visiting four departments.
 Some areas could use a little more help.
 Some class has too many students (over than 100).
 Some classes are late in giving out grades for the course when an UTA email or a MyMav announcement clearly states that grades are available;but when you go to check them they're not there.
 Some classes are too big for the difficulty of the class. More teachers should be hired and teach the class. The engineering department needs much better instructors. I have not had a reasonable instructor yet;except dr coleman this
 semester. Some professors have favorites and hand out "A"'s. All classes that i have taken;I had to teach myself. I have no school pride;and i hope we don't become a tier 0 university with no true good professors. (there might be 1
 out of 10 that are great)
 Some classes seem to be too big; and No one has actually shown a commitment in meeting students needs.
 Some departments like Honors College don't seem to be trying to make it easier to get honors courses. I have made several suggestions for ways that non-tenured staff could offer participate. One is to have a pool of honors level
 assignments that tenured staff suggest each semester but I was not only immediately cut off but it was abrupt and rude. I don't know why I bother. Its terribly hard to find out even what professors are qualified to accept an honors
 contract. They won't even bother to flag tenured staff so that we know if a class in the listings would have the potential to qualify. They don't seem to care enough. This is how it is so deal with it seems to be the trickle down attitude
 from the Honors leadership. Students talk to potential students all the time since they knew them as lowerclassmen in high school. I think your enrollment overall would be hurt by that chatter. Other Universities seem to find ways
 to accomodate Honors students and assist them more.               The registrar's office stopped accepting the little amount of Telecampus classes as home classes so it made the little amount that UT Arlington offered at least a little better.
 Now the registrar changed the policy a few years back and so only UTA online classes count as home courses. All others have to be transferred in. Your all part of the state school system and Telecampus was the only program that
 Some faculty act like they are God. Like they are too important and too busy to try to answer our question during office hours. Not mention when they tell us to read the syllabus.... If I took the time to go to his office it means that
 the syllabus is not clear enough at least to my understanding.
 Some Faculty in the School of Social Work are outright discriminatory and rude to some students at times. Office of Field Instruction is also not helpful to the point that students only get help from other students to avoid the office.
 Many Field work offerings lack real challenge and training for the degree plan.
 Some Faculty members are not in their office during their office hours to help students.
 Some faculty members are not very available;office hours can be very inconvenient. There does not seem to be a good variety of internships available in a large enough number. The UTA website can be very confusing and not well
 organized. Some links do not work and there is sometimes not a FAQ page which would be very helpful.
 Some faculty members do not answer emails in a timely manner or at all.
 Some faculty members post office hours;however they are not in their office at those times. Some question on university policy are not clarified when asked. Current grades posted after spring break are not available to me on
 mymav.
 Some faculty members seem like they do not care about teaching students. They are more worried about their research and the grad students that are helping them with the research.
 Some faculty office hours are a joke. One hour a day. Really. And there have been a couple of experiences where I felt like I was bothering the professor;like he had better things to do.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                          Page 63 of 85                                                                                       The University of Texas at Arlington
 Some grades ar not posted on time.




 Some graduate level professors act as if they are above explaining information to a student needed for a course. I am a member of Professor Slinkman's BSTAT 5325 class this semester. Unfortunately;our semester has gotten off to a
 very rocky start from an administrative perspective and it has yet to improve.     The very first class of the semester;the Professor showed up about 30 minutes late and only did so after a student called his office and informed him he
 had a class full of students waiting. He came to that class with no syllabus and that seemed to set the tone for the semester.    With this being a Wednesday night class;we missed weeks three and four of the semester due to the
 weather cancellations. When we returned to class on Wednesday;February 16th;we attempted to find out what changes would be made to the schedule to adjust for this. When I asked;Professor Slinkman took a defensive tone and
 repeatedly said he did not know because the schedule is "tenative." The main issue we have with this is that we had no idea when our first exam will be or even how much weight it will carry because the syllabus (see attached) is
 incorrect. Last night (Wednesday;March 2nd) we attempted to gain further clarity and all of our attempts were rebuked. For starters;it was asked how much weight would our homeworks carry and how would they be graded. The
 Some individuals in university offices are rude at times;it seems like it takes forever for grades to post at the end of the semester and most professors I have had do not take advantage of posting grades on Blackboard throughout the
 semester so that students can keep track of their grades;and I don't believe the university takes enough time to help students get internships or even provide students with any leads at all to internship opportunities.

 Some inquiries to some professors have gone unanswered.
 some insturctors need to understand each student is different;some are not cannot be approached while other have a huge language barrier which hinder the communication process.
 some of my class like biology and chemistry 1441 have over 100 students and sometimes over 200
 Some of my classes are so large that there are students sitting on the ground because there are not enough seats. My psychology class this semester is a mixture of Psychology;Biology;and Health all in one and there are barely any
 seats available unless you are there ten minutes early. The school of Social Work only offers one academic advisor for the undergraduate program and I know that she is probably very overwhelmed and I think this affects her ability
 to help us all correctly. She gets her information confused as well as our information and I think it is because she has so many students all to herself.
 Some of my experiences with faculty members have not been positive. I do not always feel as though I have been treated in an understanding and considerate manner. Several students have also voiced this opinion to me over the
 past three years.
 Some of my online classes have filled quickly;need more class options per semester to avoid this---very important for online only students
 Some of my professors responses to e-mails have come far too late;or not even at all. I had important questions that weren't that difficult to answer/respond to and yet it seemed like they were either ignored or passed off as
 unimportant.
 Some of the campus office staff can be rude or not very helpful at times. I realize they can be busy;but its part of the job.
 Some of the class sizes were ridiculously large;which made it difficult for both the students and the professors to work efficiently. I feel that there is also a distinct disconnect when it comes to how UTA supports it's nontraditional
 students. As an older returning student at UTA I feel very little connection to the university and campus. The faculty is helpful and seems to have a genuine interest in my success;but the programs and campus environment is almost
 exclusively geared toward the traditional student;which leaves me completely uninspired to get involved with any groups or activities.
 Some of the department staff;specifically the advisors in the fine arts department;were not very helpful when i made inquiries about having not passed the portfolio review. They could not give me a straight answer;and found it very
 difficult to answer simple questions.
 Some of the departments keeps a 3.5 GPA requirements for internships which should be waived as internships are vital for one pursuing his studies
 Some of the faculty can be rude and inconsiderate. My foreign language class is way to big to get the kind of one on one that each student needs.
 Some of the faculty members have limited time outside office. faculty members sometimes do not give helpful information;they often refer me to the website to find the answers myself. There are a lot of graduate courses that
 combine with undergraduate courses;this somehow lower the quality teaching for graduate students. The cost of attending is ok;but the lack of scholarship availability especially for graduate/MBA students makes it harder for some
 students to survive. Other school like UTD or University of Houston have more scholarship provided for graduate students. Less internship available - All of this demonstrate a less commitment from UTA to meet my needs

 Some of the ladies that I talked to seemed rude and didn't fully answer my questions. However;I love UTA and the scholarships/opportunities it has given me!
 Some of the professors are extremely helpful and others are not;as well as the university offices to get information.
 Some of the professors I've had were not good communicators and were confusing with their instructions;or their course websites are vague and not very helpful. I would also like it if I could see course grades on a more regular basis
 than just 4th week;midterm and final.
 Some of the staff assistants sometimes are annoyed with helping students. Not in all cases though;but I seem to get most of them. As for the course grades I did not get any progress report grades on mymav and could not determine
 how I was doing in the middle of the semester. Because of that I ended up with classes I should have dropped but ended up with not that great grades. Web based registration is probably the best option for students;but I still don't
 understand the system of other people getting to register first. Also;some of the organization of classes and trying to select classes are somewhat difficult and the descriptions for the classes should clearly define who and who cannot
 register for certain classes.
 Some of the staff in the financial aid department have been rude;unhelpful;and talked to me like I was stupid (bad enough that I considered filing a complaint). Also;the few times I have been there they had several staff members
 available;but they continued to visit with each other and didn't even acknowledge that I was there. If you're going to have someone take a number;don't leave them sitting around until they go to the desk to let you know they are
 there.
 Some of the undergraduate course class sizes are huge;and provide no opportunity for open discussion. Tuition is higher than I would like it to be.
 some of the university offices need work. I have had several frustrating experiences with the records office.
 Some of the websites are so nested that you have to click on one thing to get to another to get to another to find that it does not take you where you thought you were going. I think a redesign would be helpful with the most
 sought after items being at the front and less sought after being in the tabs after.
 Some office staff members and faculty are not as helpful and polite at times when students need help with advising or financial aid assistance.
 Some office staff that I have encountered can come off as annoyed or even mean.
 some parts of UTA website include old information;specially in student affair;and other activity related pages. internship almost impossible with wrong policy about paying higher wages to some Phd student. hourly rate for RA GTA
 not fairly designated.
 SOME PROFESSORS DON'T HAVE A WAY OF COMMUNICATING WITH THEM
 Some professors are slow in returning grades for projects/tests... sometimes waiting very close to the end of the semester.      Web-based registration requires that I meet in person with my advisor. I would rather just be able to
 submit the required prerequisite material online/by e-mail to be cleared to register for classes because I live so far from campus (50 miles).
 Some professors seem more concerned with their projects than their students success at this institution.
 Some professors take longer than needed to return back grades.
 some professors talk down to students inclass for asking a question and then will not provide help out side of class due to their :other classes and avaialble time. Some state;they have tutors for that.
 Some staff members are mean and rude. When you ask a question they look at you like your stupid.
 Some teachers are not even teaching their subjects. Their talking about irrelevant stuff that has NOTHING to do with the curriculum and then expect you to know everything on your own because they waste time lecturing about
 other subjects.
 Some university offices seem to want to push students out the door instead of taking the time with each student. I think each of us would feel better waiting when we know that the service we are receiving is of a higher quality.



 Some visiting faculty Professors do not have any time to meet and answer the doubts. they come in the evening teach the first class then he rushes to the next class. one or two students get lucky to ask doubts. e-mail is not always
 the best way to clear doubts.      funding and scholarships has always been a reason for my friends to attend other schools even though UT;Arlington was their first choice to attend.    Internships- hardly companies come to hire (may
 be it was because of the economy). I know career center people are doing their best and I hope more companies will be flocking our campus after the new Research building has been built.

 Sometimes faculty can be rather dismissive to students;registration can be an arduous task as MyMav never seems to know what classes I am qualified to take;office staff members sometimes are uninformed;can take a while to
 respond to an e-mail or phone call;and the university website is convoluted and hard to navigate;on top of having poor information.
 Sometimes i feel like a number in the mass;and no longer an individual at uta
 Sometimes I feel that more advisors should be available to help students because the offices are backed up with students wanting assistance.
 Sometimes it is difficult to get off work to meet with an advisor if it is a walk in or scheduled. If you work full time and have class immediately following;it is difficult to get the needed answers.
 Sometimes it takes longer than expected for me to receive an answer about an important question that I may have for an advisor. I understand that they are busy and are working as quickly as possible but it is frustrating at times
 when I need help and the help is difficult to find.
 Sometimes office staff makes me feel like answering my question is an inconvenience. Also;when asking my advisor about my degree plan;she led me down the wrong road so I will not be able to graduate with my classmates...then I
 switched advisors and he is great and cares- doesn't just want you in and out so they can take a lunch break.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                             Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                    Page 64 of 85                                                                                     The University of Texas at Arlington
 Sometimes professors don't return grades fast enough. even when exams are given on a thursday or friday;they still manage to not grade them on time.


 Sometimes the advisers in my department are gone and the one who is there is already talking to a student. So that makes for a long wait sometimes. The University offices are always slammed with a lot of students all in one time
 especially at the beginning of the semester. I think that you should have more staff just for those times. Course grades take a while to post on MyMav at the end of the semester;could be a little quicker.

 Sometimes the professors are sometimes rude and I completely disagree with the grading system at UTA. I have literally lost 3-4 A's by few marks. Its completely unfair. But I have made it up by having some papers; in my name which
 lost me intern opportunities. As UTA is moving to a tier 1 institution;this aspect should be given consideration. The research level is pretty good. Also;the number of professors working in a field is very less when compared to UT
 Austin;TAMU etc.
 Sometimes there is mis-communication among office members so questions aren't always able to be answered in a timely fashion. There have been times where members of the staff;probably having a bad day;will take it out on the
 student or just kind of judge a student for asking a question that might have seemed simple. Tuition just keeps going up and there's really not a clear explanation why.
 Sometimes University office staff is rude when answering the phones. It also takes forever to get on the phone with any staff members.
 Sometimes when I would call to ask questions about Financial Aid;the receptionist (or whoever I was speaking with) was very rude and short. They seemed very irritated that they had to be at work and it definitely came out when I
 talked to them. They were short with their answers and really just made me feel like they did not care what I was talking about and was trying as fast as possible to get off the phone. It was really annoying because I never got a
 specific answer to any of my questions. The wait times at some of the University Offices was quite a while too. The class sizes for some of my classes are also ridiculous. There is over 200 people in some of my classes and it makes it
 pretty much impossible to have any one-on-one time with the teacher witch takes away from getting a thorough education. It's almost like I'm teaching myself half the stuff becasue there are just too many people in the class.

 Sometimes when interacting with the University office staff;I do not feel welcomed by them. It creates an intimidating environment for students who are confused about things. I feel like University office staff should be more friendly
 and patient with students;especially freshmen. Their intimidating and sometimes somewhat on edge dispositions make it unlikely for students to feel like they can return to ask for whatever they may need. Especially when somewhat
 confused with an issue.
 Sometimes;the advisor takes a long time to respond to emails.
 Somewhat dissatisfied (web-based registration) - The only consistent aspect of the MyMav website during my 5 years here is inconsistency. Can OIT really not make this run in Firefox? Somewhat dissatisfied (useful info on UTA
 website) - There are many pages with dead links. The search results aren't always relevant. There are very old pages with old logos once you get out of what is top level. Why is there not a template for different departments to
 use?
 Somewhat dissatisfied with the staffing of the Bursar's office because most of the time there is an extensive wait time to get a hold of a staff member;which makes it seem like there are not enough.        Not satisfied when I try to get a
 hold of my advisors or ask my academic dept a question and it takes them more than a few days to return with an answer. Also the advising staff does not seem to be that experienced and are not as helpful as they should be.

 Specifically me and most of my international student friends are highly dissatisfied with the office of international educations at UTA (OIE). We have fellow grduate students at University of Buffelo;Cleveland;Univ of Ohio etc. and
 contrary to their experience;we the international students at UTA feel that OIE exists for the sole purpose of "Harrassing" international students;not helping them. I am currently doing my second masters degree at UTA and
 honestly I feel grateful that now I don't have to go to the OIE as my status has chaned from F1 to H1B. I started my first Masters degree at UTA in Fall 2005 and from then till now the services at OIE is going down in
 quality;availability and accessibility. Some advisors are not knowledgable enough to give correct advise;people at the front desk treat us as unneccessary problems. I wish I could tell them that somehow their salaries are very closely
 related to the tuition that the international students pay and we expect a better treatment. Advisors are not available as you visit the office;now-a-days you need to make advance appointments;also you can't meet the advisor you
 prefer to meet. Staff change is so frequent that you might not meet the same advisor twice (that might be a bit exaggeration)...but you get the point. Other university services are so much better that sometimes it does feel that may
 Staff in academic office seem pre-occupied and not anxious to help. Two staff members have seemed impatient and irritated in their service to me. Two faculty members have been very involved and available but others seem
 unavailable and adjunct professors are particularly difficult to interact with.
 Staff in my department seem rude and unwilling to provide answers with charitable replies. The availability of the offices and instructors is only available through internet communication. And finally;the cost of tuition seems
 unreasonable in that the cost of one course is about twice of what a full-time load used to cost me at Southwest Texas State Univeristy back in 1994. The increased cost of tuition is not consistent with inflation.

 Staff rarely answers questions in a timely matter.
 Staffing is poor in every area of UTA;but especially with regard to financial aid. It's almost impossible to get ahold of someone right before the semester begins;and there is no way to leave a message to get your questions answered.

 Still waiting on verdicts for some of my transfer credit. I'm being forced to take basic classes when it's a waste of my time and money when I clearly do not need such courses;specifically Intro to Professional Nursing. If someone has
 already worked in a hospital environment or in the military this should not be a required class. Web-based registration should have more information available on one screen without having to continually click on links. Web-based
 tuition and fee payment is not efficient for veterans. We are now being charged late fees if the University hasn't been paid by the VA. I've never had this issue at another school. Now I have to take time out of my day and talk to the
 Burser's office to correct this.
 Student advisor unable to respond to email inquiries quickly due to lack of staff.
 Suggestion - To make classes available. Im finding as a Senior that alot of class times overlap. How am I supposed to take the class I need if two classes that I need are only available at the same time with exception to online classes. I
 do not care for online classes and the only other option I have is to take an online course to get the class I need.
 Support staff in my department office is not friendly. Tuition cost per semester at UT Arlington is increasing every semester. Attending UT Arlington has become very expensive compared to other schools in UT system.




 Syllabuses are now available online;which is great; however;many times they are not available before my SOCW classes start. This causes a delay in getting textbooks for class at a fare price and being able to read the first few chapter
 before class starts.      As far as costs being reasonable;I have noted over the last year reduced value for my money.         1) I pay over $100 for a parking pass;yet the parking has diminished by the new construction. In my case the
 new Engineering building has caused Social Work students;like myself;competition for parking with Engineer students in the lots adjacent to the Social Work buildings. Many times I have to park at the MAC and walk at 9pm to my
 car alone because there is no late night shuttle running.         2) I pay for 8 credit to UTA for the privilege of counting my 500 internship hours;that I work for free. However;the student internship insurance was cut and I have to
 acquire it now. When I found out it was only $35 per year;it makes me wonder why my thousands of dollars paid for 8 course credit cannot cover it.              3) I received notice that next term printing will cost me additional money
 above the fees I am already charged. Another;issue with printing is that Social Work buildings only has one printer for operating for all the students. That is in the Social Work Library. The other two in building B and computer
 Teachers do not hold an appropriate amount of office hours. During the planning stage of registration it would be helpful if we could put a list of classes on a watch list or gathered list to see if there are changes or to pick from the
 various time slots while seeing all the options together.
 Teachers seem more interested in their own research than teaching the class. I have had teachers not show up for class without notice. The language barrier is tremendous. A lot of the teachers have a very hard time communicating
 english clearly. I completed my undergrad at UTA and came back two years later for my graduate degree only because it is the most convenient location and with hopes that the graduate professors would be more qualified but that is
 proving not to be the case.
 Teachers take too long to post grades.
 The "advisor" is difficult to get in contact with and does not reply timely. When asked if she is helpful;my reply is "I have never met with her;so I don't know." I would not call her an advisor. The clinical coordinator never received my
 paperwork that I faxed and emailed to her;so I had to send it again months later in order to begin clinicals.
 The academic advisors in the biology dept. are only available at appointments and sometimes that is very hard to get. I have a new advisor now and she is much for helpful;linnette tucker;but the last one I had didnt help me at all and
 I blame being off track in my degree on that.
 The academic departments need to have open hours that span the entire day;not just certain blocks of time. This allows any student time to meet with an adviser and have their academic questions answered.
 The Accounting Department does not take care of their students. They tout the dual-degree program;then schedule core accounting classes during core class times for the other degree programs. In my case;the other program was
 the MBA Cohort;which only met on Mondays and Saturdays (for the entire length of the two year program). I got lucky that the head of the Business Office convinced the Accounting Department to change the scheduling for ACCT
 5311 (the prereq for almost every other accounting course) to a Tuesday when I needed it;otherwise I would have had to spend an extra year in school. The schedule change only lasted one semester;however;and current dual
 degree students are SOL. The Accounting Department also regularly puts classes on its schedule that end up not happening. This screws over students that were counting on those classes for their degree program. There are also
 courses;such as Tax with Pierce-Hall;which are GPA killers because they are unreasonably hard. UTA is losing students to UTD for these classes because students know that there are only two or three A's in that class per
 semester;and many;many D's and F's;so they go to UTD for that class instead. I did this;and there were several familiar faces from my UTA classes there right along with me.          The Accounting Department also does not take changes
 in the accounting world into account. The Texas State Board of Public Accountancy announced over a year ago that as of July 1;2011;all accounting students will have to take a Business Communications and a Tax Research class to
 The advicers in the international bussines department..are very negative and don't treat students right.
 The advising department in the business building will only accept appointments;which i can never make.... and the times they accept walk in's I can't do that either. Also;the first advisor I had when I first came to UTA two years ago I
 loved. She was so nice and helpful. Then someone new came in and she was very rude to me when I had mentioned I was having trouble in a class. She offended me because she said well thats your major you should be passing that
 class. I asked her what would happen if I did and she said well we will deal with that when you find out your grade. I had such a bad experience with her that first time I try not to go as often as I should. Last semester I went and got
 my degree plan. This semester I didn't go. I just signed up for the classes i thought I needed to take. I've also asked her several times when I could be expected to graduate. She would never tell me because "it wasn't to that point yet".
 I will be visiting her soon because I think I need to prepare for graduation next May. However;I'm not looking forward to it. SHe needs to be nicer and more understanding that we might struggle with some classes. Everyone does it.
 I'm not perfect. I shouldn't feel stressed out when I see my advisor. She's there to advise me on what classes to take.
 The advising office for Interdisciplinary Studies is severely understaffed and unhelpful. I am having to stay in school an extra semester because they would not help me and when they finally did;I received wrong information which led
 to me taking classes that weren't necessary and pushing my graduation date back. They are rude and take way too long responding to emails if they respond at all. Their office hours are inconvenient and only available at times when
 most students have classes. Therefore to meet with an advisor;I have to miss class which is irresponsible and can be detrimental to my grades. The office staff is uninformed on procedures and scheduling so it is necessary to visit the
 office several times just to receive correct information from several different people.I was extremely displeased with this behavior and considered leaving the school because of it.

 The advising process was terrible. It took months to get responses that should be immediate - responses that affected registration and graduation.
 The advising staff in the College of Nursing has been sparse and inadequately prepared to assist students with their questions and degree plans in the past. Things have improved this semester with the hiring and training of new
 staff;although there is still room for improvement.
 The advisor is not helpful;and does not seem knowledgable with regards to my degree plan and options.
 the architectture department are not very nice and they take to long to answer a question. As well as they really do not inform you very well in the degree part.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 65 of 85                                                                                      The University of Texas at Arlington
 the Architecture department has bad advisor. it is really hard to make an appoitment with her. Student doesnot understand why is she so busy when she never has time for student. Now;she has a assistant and she is the same way. I
 feel sorry but I think uta need to do something because student are getting the wrong information becausewith. One may have anymake an appointment and see them two or three days after needing to speak with them.
 The Architecture Department offices do not answer questions timely;and are not always available to speak they donot receive to assistand from the undergraba advisor.

 The architecture office has a hard time responding to inquiries in a timely manner. I personally got the run around a couple of times when trying to ask questions about my major and and on how to change a grade. Instead I received
 a couple of opinions of what I should do from the secretaries instead of her actually going to the advisor who was right next door. Becuase of such advice and late information I was not able to exclude a class in time and had to drop
 from the program. I am now in fine arts and the advisors are wonderful and respond in full in no time at all
 The Bachelor's Accelerated Degree program has been teased for over a year. I'm still waiting for it to be started.       Also;there are a very few number of upper division courses online to complete a degree. We followed my husband's
 job to another town and I am unable to finish my degree on campus. We need a viable option online.
 The Bursars office and the finicial aid offices are very unprofessional and rude
 The bursars office is very rude and never gives me the correct information. Every time I call or go in they talk down to me. I usually have to go through many offices to get the right information. Many of my peers have voiced similar
 complants.
 The business class size are inappropriate;plus the internships opportunities were very limited.
 The business department advisors are consistently unhelpful;and lead to me wasting my time on average.
 The Business Department advisors office have told me many things the first time I come in there with a question;then the next visit have told me completely different answers.
 The business office is extremely difficult. I find the majority of the advisers in that office to be no help. I had an appointment with them (that I made three weeks in advance) and they canceled it because spring grades were not posted
 yet... makes no sense what so ever. They make up all of their own rules and make things extremely difficult for their students. Every time I pass by a UTA add on the freeway that says something like a place without limits.. I just laugh
 and think the exact opposite. I love UTA but the business advising office is making me hate this university.


 The business school is a diploma mill. As long as you pay your tuition you get a degree. There appears to be no interest in cultivating a long lasting relationship with the college. Individual professors are eager and willing to help
 students;but the college as a whole seems to care nothing about how successful a student is while they are attending and only seems to care when as an alumni they write a check...bigger the better. Students in professional degree
 programs are not at the level they should be to provide personal experience and situational management experience to make class room discussion relevent to everyday needs. This maybe due to the economic downturn in the
 country as BA/BS graduates are not able to get jobs and have not choice but to move on to professional graduate degree programs. Hopefully;that will change soon.

 The campus;in general;is overcrowded. Class sizes are too large;and the University staff sometimes reflect their stress and frustration when working.
 The Career Center is designed only for Undergraduate Students not for Masters or PHD students ,so almost no help in finding internship for them.
 The Career opportunities for UTA students are not good. I came to UTA just because of cost. I wish UTA had a better rating among the hiring companies.
 The class size in some of my freshmen level classes is through the roof. 300+ in one class makes it hard to hear the teacher especially when they have not been given a microphone and no connection to the teacher what so ever.
 The web based tuition/ fee payment is a pain. It has the perk of I can pay it any time I want but;just this past January I had to wait almost a month and a half for the system to work right. This made it hard for me to register for
 The class sizes make it seem as if you are just one of many. Honestly;it makes me not want to pay attention in class or be engaged. It is like attending a large church. I want the "homey" church feeling;but in class form.

 The classes are with a lot of people sometimes and I think that's not Good at all because sometimes you get distracted ;and the cost for the school is so expensive honestly
 The classes I have been in have for the most part been very large. It was very difficult to have a relationship with the professor when I was one of one hundred students in the professor's class.
 The College of Business staff and advisors are so rude! They act like you are bothering them or if you ask a question you do not know they act like you are stupid. I made an appointment to meet with an advisor early before the fall
 semester started so I could sign up for my classes. I work full time so I took off the early morning of this day so I can meet with the advisor. When arriving I was told my name was not in the book and that there was nothing I could
 do but book my appt a month out. I was very angry because I should not be punished for their mistake. I wrote my appt in my planner so I know it was correct. Its also hard to get a hold of anyone in the Financial Aid and other
 offices. At least when I do get a hold of someone in one of the offices they are kind and very helpful.
 The College of Education does a poor job of communicating with students. I have had many issues with emails not being returned when dealing with urgent matters.
 The College of Education is understaffed. I have had an adjunct teaching my graduate classes. To be blunt;I have more experience and expertise than the adjunct instructors. I am deeply disgusted that an instructor with experience
 and expertise in daycare / preschool was appointed to teach an elementary math methods course. It is no wonder why teacher quality is suffering in Texas. My online courses are not much better. One instructor had two different
 The College of Nursing's advising department is very understaffed. Mymav has been acting very weird lately; when I open the site the home page keeps refreshing itself. It has been happening to other students as well.


 The Computer Science and Engineering department seems to be understaffed. Advisors office hours are usually around 2 hours a day;2-3 a week depending on who you want to see. This makes seeing them very difficult when many
 students need to see them. I have waited outside their offices from the beginning of their office hours until two hours later and was informed I would have to come back again after 2 hours of waiting.

 the cost attending is not reasonable the tuition
 The cost of attending is high because I am paying out of state tuition. Even though I am getting my masters of Social Work;a career where there are not many high paying opportunities;there are not many scholarships that would
 adequately balance the tuition loans once I enter the field. Social Workers need more financial support.        The internship opportunities are greatly varied in the Social Work program in Arlington. Yet many of us drive into Arlington
 from other cities. I would love to see these opportunities growing out into other areas to meet the needs of traveling students.
 The cost of attending UT Arlington for International Students is not reasonable; it should be decreased and scholarship opportunities should be available to International students. It will increase the enrollment and at the end UT
 Arlington will still be in profit.   UT Arlington needs to focus on parking issue;which is our first need. University Housing is also an issue for new students. There is always a long waiting list to rent a University's owned apartment.

 THE COST OF ATTENDING UT ARLINGTON IN COMPARISON TO THE UNIVERSITIES OF NEARBY STATES IS VERY EXPENhttps://surveys.uta.edu:414/ses/#NULLSIVE. ESPECIALLY FOR INTERNATIONAL STUDENTS LIKE
 ME.
 The cost of attending UT Arlington is going up too fast.
 The cost of attending UTA is not reasonable at all. Especially if a student is a US Citizen. Now there are other issues to like the problem of not being charged residence fees even though a student in question has been living in Texas
 for 1 year.    Furthermore a student must have to have at least 24 hours completed at UTA in order to be eligible for scholarship in the business department. This means that even if a student is maintaining a good GPA and is
 enrolled as a full-time student;he/she is not entitled to scholarship just because 24 hours has not been completed. Lastly I would like to add that UTA charges so much for little things such as $ 120 for 4 hour orientation;$ 40 for tsi
 test etc.
 The cost of attending UTA is somewhat reasonable considering the cost to attend other universities;but the cost could probably be even more reasonable.            With the elimination of the printing money allocated to students;I am not
 somewhat disillusioned as to why UTA would proceed with that action. Students need that money in order to avoid extra expenses out of their pocket.
 The cost of attending UTA was a motivating factor coming here but it keeps increasing steadily but staff seem to have no regard for students. We have beeen informed prinint privileges will be taken away starting from next semester.
 Not even reduced;taken away without regard to how the students feel about it even though we pay tuition. Some of the faculy and staff do not give the impression that they really want to help the students and availability is a big
 issue;unless phone numbers count.. I emailed my academic advisor almost three weeks ago and I'm still to get a reply.
 The cost of coming to UTA is getting too high. It is all the little things that add up. For example;the money on our UTA ID for printing. If we don't use it;then we should be reimbursed for it at the end of the school year.

 The cost of education for international students is extremely high and very expensive. UTA is excellent for education but sometimes;not convenients for various students. The Nursing Department is always packed;no matter what
 time you go;and there are very few advisor;who sometimes are rude.
 The Cost of one class alone at UTA is $1100. Tuition is increasing in additional to federal budget cuts which are affecting financial aid. It getting tougher to go to school with out any support. Then once graduation comes students
 owe a huge debt. I understand raising the cost of tuition by 20-50 bucks a class times 30,000 students will help. But next year tuition is going up to $400 next semester for what? Does it really take that much to keep UTA
 maintaining?!
 the cost of school is skyrocketing;being a student who lives an hour away it is very costly to go to school;and the required supplies compounds the cost.
 The cost of school is too high.
 The cost of the classes as gone up extremley. It makes studnets have a harder time enjoy school because of their financial burden. They work to pass in concern of loosing aid instead of working to learn.
 The cost of tuition goes up every year. There should be some cap on the growth of tuition
 The cost of tuition has increased every year and now I hear there will be an increase intuition and students will loose the printing allowance.
 The cost of tuition has risen far faster than inflation or other goods and services.
 The cost of tuition is rising above that which I was prepared to pay.
 The cost of tuition is rising constantly and I am financially unable to pay higher tuition rates.
 the cost of Uta is kind of high. I understand its a university but by the time i graduate i will be in a lot of debt.
 the course fees are high compared to other institutions around the country and also the on campus job opportunities are very limited and it is becoming tough for international students to manage their costs.
 The course grade need to be posted for me to know what I made and where I should improve upon. It should not take a month for one course grade to be posted.
 The current MyMav system seems very outdated. When trying to plan my classes it is somewhat difficult due to long load time. I would like to see an update to improve the searching for and registering for classes
 The delay in processing my transcript caused me to miss the first 5 week class and therefore delayed my graduation. This was the academic partnership. At first;my academic advisor was helpful (but not very friendly)and then she
 the department is not contact her or available if do me when have questions. one of to advisors in my academic department gives false or misleading information and is rude to me most of the time i see her.
 became rude. I donot always staffedanymore andto Ihelpit is alwaysi by email. I do not want the talk with her again.


 The departmental budget cuts have been harsh on students unnecessarily. there are other more efficient ways to do cost cutting rather then enforcing strict cost cuttings on students facilities etc.
 The Education Department has 2 advisors and a relatively large group of education majors.  The class sizes are relatively appropriate;its more the classroom sizes are not. My Micro-Econ course barely had breathing room with the
 70+ students it had in it;yet my math course has little more than 30 and the room would easily seat over 100.          I think the Web-based registration would be much easier and better if while you were looking at the course
 catalog;you could click a link that would take you to the class' registration page. Rather than having to copy/paste the course number into a separate tab.
 The Engineering Academic Advisers need to do more research on course work done in a Foreign Universities. The schedule is always not comfortable for students. Long queues and wait times;least 30 minutes to see an adviser.

 The English department offices do not have phones and it is difficult to determine when they are open for advising. Mid-term grades are difficult to find on MyMav. Web-based registration is somewhat inefficient and hard to use. The
 UTA website could be more streamlined.            To meet my needs;I wish UTA had a better cafeteria and dining options are very limited considering the number of students here. The fact that print money is disappearing in the fall is also
 going to be an inconvenience for me.
 The faculties gave me a really hard time getting them what they wanted for me to be able to transfer.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 66 of 85                                                                                       The University of Texas at Arlington
 The Faculty in some online classes seem overwhelmed and often either take two-three weeks to get back to students when the timely-manner is no longer an issue. Inquiries to University offices have not been answered accurately.

 The faculty member's such as TA's in lab portion of a course are sometimes not clear on the directions or cannot answer any questions you have and can be rude.
 The faculty members can be somewhat distant from the class and honestly show no caring at whether we pass or fail. I was in one political science class where the teacher had to curve the grade over 20 points just to get half the
 class to pass. I walked out of that class learning nothing more than what I already knew when I entered. He also didn't really talk to the students just gave a look like he wanted us to go away from him. I've experienced this kind of
 thing in a few of my classes. The office I go to for my major was not able to answer a question and it took a good two weeks for her to say "I don't know contact another department" for help on what a "graded with pass option"
 grade meant in my English class. The Financial Aid office;Bursar;and Registrar office staff can just be rude and the wait is usually fairly long. I don't really care for the cost in correspondence with what I get out of UTA.       I do love
 this University a lot;and I love the German department and the people I meet here;I just really wish these things would be fixed and that the office people in the Davis Hall offices were not so rude.

 The faculty members in my department are never in their offices;and are unavailable to meet with students. In addition;they do not respond to email! They do not grade papers in a timely manner. They are of no support to the
 students! The new faculty members (and the turnover is extremely high) are inexperienced and ineffective instructors. I have learned from my time in the department;but the learning has been self-imposed. I would not recommend
 the department to anyone.
 The fee for online courses is quite high and therefore discourages many students from wanting to take advantage of this option.
 The fees for the web based classes are expensive.
 the fees is one of the main criteria that i joined UT Arlington and if it keeps increasing it becomes difficult for me.
 The female professor I have this semester is partial to guys in my class and it shows BIG time as she calls on men 90% of the time and is harder on the ladies upon asking/or asking a question. Unfortunately;I've stopped contributing
 during class and know three other ladies who've done the same.           I went to the business advising office during walk-in hours and the woman who advised me was rude and inconsiderate; I could tell she wanted to get me in and out
 to meet her schedule and it wasn't at all about me.          Wish there were more marketing internships and they were posted on some type of internship board in the hall for easier access. Sometimes I can't make it to a computer;but
 would like to know what's available.
 The financial aid office is not very helpful with scholarships. They aren't that nice over there.
 the Financial aid offices and scholarship offices are very hard to get ahold of.
 The front staff of the offices in Davis Hall;with very rare exception;are rude;unfriendly;and not willing to help. For most companies;the front desk is the first impression and customer service skills are usually stressed highly. That
 does not seem to be the case for this University.
 The grades are not posted at a quick enough pace.
 The grades for Cohort Program needs to be posted everytime a class has complete and not after the completion of three courses. Also if the instructor or the department will be able to provide certified copy of students grade if
 they need a copy of it if it has not been posted online to be submitted to the company that they're working for;for reimbursement purposes and wait and not be able to submit it within the deadline and not be reimbursed for that
 term.
 The graduate adviser(dr. tong) of MAE dept. has a bad manner;probably the worst I've ever seen in a faculty. Whenever I went to him he makes me disappointed with some harsh words and dis-encouragement. He doesn't like
 students with dark complexion and shows it clearly. I'm a sufferer. I took one of his course and he gave me a C where I deserved A.
 The hierarchical system of organizing information on the UTA website is confusing and often unnavigable. The search engine often fails to retrieve relevant information.          The cost of attending UTA appears inflated and is even
 expected to increase in the coming years to an unmanageable level for many students.
 The hours available to see my academic advisor are not convenient;often times an appointment needs to be set up that is months away and the hours to go in for walk in are only one day out of the week that is over early in the
 afternoon. The academic advisors for the Nursing Department should be more efficiently staffed. Another problem is when you do get in to see the advisor;you feel rushed or treated as if you were already supposed to know the
 answers to what you went in there for.         Web based registration is not efficient at all. I always have a hard time because I either do not know the number of the course or what category the class is in. For example a Nursing class I
 have to go in through all the nursing classes because I do not know the class number to it.I think a faster and user friendly way should be implemented.
 The hours of my academic department and some university offices are not convenient for students who work full time from 8am-5pm.
 The housing office does not respond quickly or in a satisfactory manner
 The industrial engineering department is not fun to deal with.
 The Interdisciplinary Studies department has been under staffed and the times we are allowed to go in are not very good anymore.
 The international office is horrid. I could tell you endless stories of mistreatment. Not to me personally;but I have witnessed it. I fear revealing names because of someone "accidently" losing and I20 and then I have to spend the next
 2 years appealing my fiance's deportation. It's that bad.
 The internship opportunities for Master students in electrical department are few.Many companies in job fair come for cse and management but only few come for electrical.We want university to bring more companies that get tie
 up with univ and offer more internship programs for students form uta...
 The internship opportunities seem to be a very vague collection of what the professors email to their students;rather than a centralized and standardized process. If there is a department or grouping or something that helps students
 locate internships;I'm unaware some serious help. There is no one to really go to for advice regarding jobs in the accounting department. Advising is nonexistent. UTA needs to improve in this area trememdously.
 The internship program needs of it.

 The INTS office is understaffed and I do not have an opportunity to meet with an advisor. It also takes a while for exams to be posted online.
 The lady at the front desk of Business Counselor office has a bad attitude and is not helpful when asked a question. She looks very disgruntled with her job.
 The library is closed during the weekends. This is EXTREMELY INCONVENIENT.
 The main reason why I am dissatisfied is because of the UTA Shuttle Bus Department. This past Monday in the morning (that would be 3-7-11);I was late to class because the man driving the express route shuttle bus went to the
 bathroom and did not pick up on his normal schedule. When he did arrive;he left before other students could get on the bus (who were getting out of their cars because it was cold). After talking to some of my peers;when this man
 drives the shuttle bus;they have often experienced this problem. UTA needs commuter students to park in the remote parking lot or there is going to be some parking issues on campus. If I don't trust that the shuttle is going to get
 me to class on time;especially to my class where my professor locks the door if I'm late;I don't want to park in the remote parking lot. I am not saying that he should not have been able to go to the bathroom;but there should have
 been someone in the transportation office that relieved him of his duties. From my understanding of talking to several shuttle employees;this office does not always give their employees breaks. That's ridiculous. I have also noticed
 that only a few shuttle drivers care about getting us to class on time by sticking to a specific schedule. It should not be that way;the students are your customers;and you'll lose business when customers are not happy with a service.
 The main website needs work. Most people come there to find information about a) enrollment information b) academic calendar or parking information. Honestly;an xkcd site explains it better than I can: http://xkcd.com/773/

 The management of the art department seems to be greatly lacking organization and the needed attention of the university as a whole.
 The Math Dept. particularly the Calculus courses are lacking at best. Any department which annually and consistently boast an average of about 30% as their success rate for the last six years (of which I am aware) has should be
 classified as fundamentally and systemically flawed. I personally have witnessed two separate instructors joking about the fact that half of the class will drop/fail before it is all over. Not exactly encouraging. I interpret that attitude as
 "ha ha sucker;you would have done better to have set your money on fire;because you aren't likely to be successful". I have constant issues with getting instructors to comply with my disability accommodations afforded to me by the
 Office for Students with Disabilities. I have on two occasions had to ask the OSD to intervene on my behalf to resolve these issues. There exist a serious lack disability awareness and sensitivity on the part of Math Dept faculty. The
 other departments are beyond accommodating and are extremely professional. Every professor I have encountered at UTA with the exception of the Calculus professors have kind and courteous and eager to help another person.
 It is well known that if a person is going to have any difficulty pursuing a degree at UTA their difficulty will lay at the Math Dept;and just seems to get worse every semester. It is now policy in the Math Clinic that the Clinic is
 The Music Department is not recognized by the University as much as other departments. The facilities need an upgrade.
 the my mavs is not very user freindly especaly for regestering for classes and paying things. i'd like to see uta's price come down to a more affordable level especally in this economy. i'd like to see field schools that are appart of
 anthropology major's programs for field schools are vital to getting a career in that field. still needs field schools as appart of the possable classes to sign up for.
 The MyMav site is incredibly slow;even more so when everyone wants to register for classes;which makes me not want to go to that site unless I really need to.
 The number of companies coming in Job Fares is not high. Moreover they donot offer large positions as being promised. More companies could be brought in given that Arlington is close to Dallas and Austin both being cities with
 large number of companies.
 The number of core classes for my major not offered online or at night is disappointing since I work full time. I am "overloading" my current Fall and Summer schedule just to fit in classes that have finally been offered online since they
 are never offered at night;but are required in order for me to graduate. I will still have one more class that I need to graduate and is offered in mid afternoon and mid-morning only so far.




 The Nursing department has been hugely understaffed with regard to advising during the past two 1/2 years. Advising opportunities are very limited and I have received inadequate information/consideration in the past. The advisors
 appeared uninterested;uncaring and more interested in getting everyone seen and dismissed as quickly as possible than taking the time that was necessary for proper advising. "Open Advising" is especially inadequate....waiting around
 for hours then getting no real advising...just simply "released". I finally did get one advisor (Jamila Lane) that actually took her time and corrected the wrong information that I had been previously given. However;that wrong
 information led to unneeded stress;time and money spent on unnecessary classes. My experience with the College of Nursing on the whole has been one filled with stress; the atmosphere is one of "too many students and not
 enough places" ....more of a weed out process instead of an encouraging one. I was told on my very first advising appointment to choose a minor so WHEN I didn't get into Nursing I could turn it into my major. Isn't their job to help
 me GET INTO the CON? I don't understand that mentality. They have hired more advisors;so one aspect of the problem has been corrected.
 The nursing department has grown substantially over the last year and although staff changes have been made to accomadate the students;there is still an excessive amount of time that you have to wait to see an advisor. It is also
 hard to schedule an appointment in a timely manner before registration starts unless you go to the office two months in advance. They are doing a great job;just need some more advisors to accomodate the growing nursing
 population at UTA.
 The nursing department has the worst academic advisors I have ever talked to in my life. I considered transferring schools for this reason. The academic advisors are rude;not helpful;and very unorganized. I tranferred from TCU and
 was disgusted at the way the academic advisors treated the undergrad students.
 The Nursing Department is always so busy with advising they almost never have it.
 The nursing department is not adequately staffed in any way. There are very few advisors to attend to the vast number of nursing applicants and when one gets to speak to one;they are too much in a hurry and seem very
 disinterested in the well being of the student. I have encountered some that act like they are forced to do the job and that is not what we need. We want enough advisors to attend to our needs and be understanding and considerate
 when they speak to us. They can be very cold. The tuition for international students is way over the top. It is not reasonable at all. There are too many fees piled up on top of the already expensive tuition and UTA needs to know
 that office staff atare foreign students;it is actually more difficult to payto pesonally go over there to get an answer. The staff at the library especially the students are not engaged in assisting anybody. They should be evaluated and let
 The because we Davis Hall are not efficient by telephone. You have and out of pocket too.
 go. The library never has anybody on line to assist. Thy do not answer the phone. It is impossibel to speak to anybody. Really need to revise the registration and tuition and search for courses page. It is very difficult to navigate and
 not user friendly. It is very frustrating. I am unhappy with it.     IT department should staff the call center with personnel that understand English and know how to solve problems.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 67 of 85                                                                                         The University of Texas at Arlington
 The office staff does not provide the necessary help for the academic paper work. The information in website is not easily accessible and user friendly. The cost for classes is more.
 The Office staff doesn't know what is on their own websites. My freind moved here out of state and found a in state tuition site that said he would get in state tuition. They had never seen the site before- but it was very clearly a link
 off of their main page. Staff was rude to me on more than one occassion in several different offices and basically had me on a wild goose chase for information on my tuition (Financial aid sent me to Bursar. Bursar sent me back to
 Financial Aid;etc.).    Class sizes have been growing to the point staff can not give personal attention to those students who need questions answered;or in the art field- a personal critique of a piece. The rooms classes are held in are
 far too small- the university keeps saying how it's not using its buildings to their full potential- and it's true- sticking a class of 30 into a room that should only hold about 15 is not using the bigger class rooms to their full potential.
 The tuition has gone up so much that my financial aid is having a hard time covering my costs. I am a full financial aid student- I can't pay for school in any regard;and that money is crucial to buying me what I need for school. With
 costs going up;and the proposed cut of funding coming in for certain degree plans;UTA should not have problems paying for anything. Instead;our teachers are getting cut;classes are getting scrapped;and degree plans are falling off by
 The online registration is very choppy
 The only complaint that I have against this University;and any University really;is the cost of tuition. My father is supporting me;and he is single;and we barely have enough finances to put me through college. The next years will be
 tough;and I wish there was a way that I could receive at least a little financial aid. Just because we are right above the border line on the income bracket for a single parent;doesn't mean we don't need financial aid. We also run a few
 cattle at home;and the cost of that is high as well;we have cut all of our spending except for basic necessities of living. But;a little help would be nice;or a reduction in the outrageous cost. I noticed the cost of living in a single;private
 suite in Arlington Hall is going up to around $5,000;I realize the economy is in terrible condition;but how do you expect people in the same situation as us to afford that? That is quite expensive. It looks like the only way out will be a
 student loan. I personally think the prices are way too high;but compared to other Universities I guess it is better.
 The only reason I came to UTA was because the Architecture program was available and it was the only one that was near my home. If it were up to my academic advisor Cheryl I would definitely not have applied to this school. She
 was very unprofessional and extremely rude on my very first visit. Wow! Anyway I let that slide during the course of my semesters here at UTA she has not been helpful at all. As a matter of fact i have found out that about 90% of
 the Architecture students are not satisfied with their advisor (cheryl)and nothing is being done about it.If you don't believe me just take a poll and you will find out what they really think. Something needs to be done about this. The
 advisor should be someone who guides you through your education helping you make right choices;we should feel comfortable speaking to our advisor. On the contrary that is not the case.

 The only thing I would have improved is a definitive way to more adequately access internship material. A great way would be for teachers to tell us where to find it instead of just mentioning the academic department office.

 The only thing is class size. It is very hard to get any individual attention in the type of courses that require in depth understanding of the material. For example;if a intro to bio class has 200 students;and the teacher has 5 classes;there
 is no way the teacher will even learn all the students names.      I completely understand why it is necessary;as there are a lot of individuals that need to take these classes and only so many classrooms and so much time in the day;ans
 so much material to cover.        I am aware of the supplemental instruction sessions;but those are usually occurring while I am at work. And there are numerous other resources to help the student.             It would just be nice to have
 smaller classes I suppose
 The payment of tuition and fees took many times to work correctly on many different computers.
 The payment system is not clear at all on the mymav. I can pay a balance;and then when I refresh the page it tells me that I owe more. Later on that day;the system will finally organize itself and tell me correct values. The red DUE
 NOW icon on the home page will render a different value than when you are looking through the tabs. The mymav payment system needs to be a bit more streamlined so that adult parents who are not computer savvy understand
 what they are looking at;and even some students who cant figure out what mistake the computer system is reading.
 The personnel in the Bursars office are rude and unpleasant. They address the students as if they were below them and show contempt for any question that is asked of them. My VA tuition assistance continued to send me emails
 because the Bursar's office didn't report my grades to the state for over a month. Either the people in that office are over worked and lack staffing or they are just unfriendly and unprofessional.
 The phones ring for a very long time before being answered at several locations in Davis Hall--bursar;records and registration in particular. Once answered; it often takes a call-back to get an answer since the person answering
 either doesn't know or the person who does is out to lunch. I find it difficult to locate specific information on the website. The search bar is often not helpful. And;there are many UTA sites that one will not locate unless they
 already know the full web address. MAE engineering class sizes must be small to achieve Tier 1 quality. The sizes of classes are increasing to the point where additional chairs are sometimes brought into the classroom. Junior and
 Senior level classes are only taught once a year. This is inconvenient and discouraging to existing students who often add an additional year onto their schedule. It is something that would have made me look to another university if I
 was deciding which to attend. There are nowhere near enough engineering internships available. I am a degreed(BA from UTA) undergraduate;and attempting to attend school again full time. As such;I do not qualify for a Pell grant
 even though I am below poverty level. Because of this;I also do not qualify for most other assistance. I was even told I was too old for a engineering grant for internship work at UTA;even though I met the STEM;poor;and under-
 the Pre-requisite sometimes is different from the catalog when i register online
 The previous advisor for accounting students was less than helpful. There were several times that it seemed like she was purposefully trying to not be helpful or answer my questions accurately and completely. I was given
 impression that because I work full time and already have one undergraduate degree;that I was wasting her time because I was only able to take 3 to 6 hours a semester. This past sememster was my first meeting with the new
 advisor and Erica was very helpful - and above all;didn't make it seem like she was frustrated with me for having to do her job. On the contrary - she seemed glad to help!
 The price has gone up a lot since ive been in school 8 years ago. I don't see why;it the the professors assign everything online so they don't have to work so hard grading papers.
 The problem with the course grades is that it completely depends on the professor. Some professors take a day to grade;some take weeks. That isn't the problem as much as a complete lack of a consistent online system to receive
 grades. We shouldn't have to wait for paper grades. TCC had a system called 'Campus Cruiser' that automatically had all classes. It had places to post updates;a grade area for all work submitted;and ability to alert you through text
 or email for class updates. UTA should get something like that if its affordable.
 The proccess of transfering from a community college was not orderly. I had to come a handful of times so they could get everything right. Also the Davis Hall offices like the financial aid and the general student section always seems
 to have a line;plus it takes too long for them to answer your call. Lastly;I do think that tuition should be a little bit lower...
 the process for the transfer students from the community college;especially for the International students;is somewhat hectic for the students. personally;i had to submit my documents three times because they misplaced or lost my
 document not once but twice.
 The process of transferring from a community college is smooth: I was unaware of of some of the requirements needed to enter into the major of choice.               Offices in my academic department open/staffed: I am a non-traditional
 student most often I take time off work to get to campus/park and try to make it to my academic department before closing time.             Web-based registration: not so much the registration just the withdrawal process;why is professor
 approval needed for me to drop/withdraw. Thanks for all you do! Really
 The process of transferring was very late reponses and they did not exactly tell me about what I missed and what I need for transfer;so I missed a chance for transfer once because of unprepared documents until due date and delayed
 transfer to the next semester. I hope they care about individual student more and process thier work quickly. Other process is also late like transferring college credit to UTA;sometimes they even lost the document I turned in.

 The process to transfer from a community college was lacking in support. I had mis-information that delayed my matriculation by a full semester. The architecture advising office is horrible.... The undergraduate office makes no
 attempt to retain students or pro-actively advise/engage students. I understand that its a small dept but surely there is enough time between major academic advising periods for the undergraduate advisers to proactively engage
 students on they're academic progress...
 The professors have not been attentive enough. I have emailed multiple professors various times throughout the year;and only a few times have I received a response;and even then not all responses were timely or helpful. Some
 important questions have just been avoided by the professors who refuse to email back with a response.
 The quality of education is not equal to the tuition. If it is going to be a lower quality;it needs to be cheaper.
 The quality of education you provide for the fee we pay is uncomparable.No internship opportunities for International students.
 The reason I chose somewhat dissatisfied for some of my answer choices because the class sizes have become way to big especially when you are doing actual classes for your degree plan. Also I don't know about half of the
 internships here because I never get any information from them. There should be a better shuttle system and should stop on more routes. Also I should be able to access any information about a organization;but I have no idea where
 to go to find that information. I feel like this campus doesn't really try to involve its students because there are not enough campus activities on campus to promote that. AT University of Texas in San Antonio;before spring break
 they give a special event dedicated to spring break about being safe. There is food;games;booths set up of different awareness. For example;the smoking booth;vision impaired booth ( where you put the goggles on and try to walk in a
 straight line);a condom table to promote safe sex;a dentist table to promote healthy teeth;a health food table to promote healthy eating and various other tables and booths to promote a fun,and safe spring break. Doesn't feel like a
 lot of campus involvement.
 The registration can be difficult when trying to find a class. Will receive an error message that the course is not listed or something like that. All of the professors do not provide their syllabus online and those that are found;the
 syllabus are difficult to find. It would be great if more internships are available in the Social Work field.
 The registration process and the layout of the website is very confusing. A better organization like that of the Blackboard layout should be adopted for a more "cleaner" look. I've never had any problems nagvigating the Blackboard.
 However;when it comes to MyMav;especially signing up for classes;it is just confusing.
 The registration system is cumbersome I also believe that the gmap should be available with one click from the student page instead of 5 clicks;it is difficult to find. At time the advisors in the art department are short in their
 responses;and having the office closed for lunch is a pain;as that is typically when I can run over;or get a break.
 THe registration system is not very well organized and takes a lot of getting used to.
 The response from Office of Information Technology should be improved. I applied for some services but it is still not working. They told me they will send me an email of instruction but I never receive it. Sometimes;they do not
 even reply the email I sent to them.
 The response time of office of international education for most of student's queries is too long. Please tell them to prepare the requested documents early and also to streamline/improve their inter-process communication.
 The response to query mails to faculty and GTAs are not vary quick.         The payment gateway is very slow and it takes around a week for a payment to realise;creates a lot of confusion in my account balance inquiry.

 The scholarship provided for the PhD student doesn't cover full tuition fees.
 The school is much more crowded now so it takes a while for the offices to respond sometimes because in my opinion;they are so overwhelmed with the over population.
 The School of Nursing staff seems shorthanded and it is often very difficult to schedule an appointment with them
 the school of social work field office is rude to both students and staff
 The science classes are overfilled with students and this hinders learning. The nursing advisors are pushy and rude. Students need information to help better understand the future road ahead;and in my experience and others-
 students leave the nursing advising dept. confused and upset. The overall attidude makes one feel defeated.
 The secretary in the Accounting office acts as though you are wasting her time if she has to get out of her chair. (several instances)        parking is completely inadequate. The university keeps growing;yet parking spots are either
 removed or made for specific use only         There is no clear explanation of the parameters used by the online registration. Tell the student deadlines when they register. I had a major issue trying to register when out of state visiting
 family. Once the computer has kicked you out;the bursar will tell you that it is your own fault because you should have responded in time to meet the computers deadlines.                 for payment;the computer gives you only one option:
 pay the whole thing now. It is set up as if there were other things you could do;but when actually paying;only payment in full is available
 The site charged me for tuition triple the original amount.
 The some of the faculty members within my department are degrading and disrespectful to the same students who help fund their paychecks. To be so harsh in a field that is so subjective they speak as though it's objective and that
 their opinion's are now facts for the whole of the discipline.      The offices have only recently added a second employee to help with the entire undergraduate program in the building. Even then;clearances and other official acts can
 only be made by one person;thus making registration and such a difficult task each semester. In addition to the lack of personnel;the existing employees are rarely friendly and often seem annoyed to be bothered by students'
 inquiries.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                     Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 68 of 85                                                                                         The University of Texas at Arlington
 The Somewhat dissatisfied on the web-based registration;is mainly because of trouble I have encountered with trying to register for classes that seem to be open but that have waiting lists on them. It seems the different departments
 have trouble communicating with students and registration. For example;this last semester I had gotten "approved" by my counselor for a certain class that I needed. The next day online a seat became available for the same exact
 class but just a different time. The time was more convenient so I wanted to switch. I called to see if I could switch over since it wouldn't allow me to online and my response was that there was a waiting list and that I had to fill out a
 form in order to be put on the list to be able to get in the class. From a students perspective;it seemed not to make sense. If there is only one slot left and there is a waiting list;wouldn't the first person on the so called list
 automatically be bumped up to that slot? Why would I even have to be put on a list? Even though I didn't quite understand it;I filled out the form and waited a week then two weeks and finally emailed them because the semester had
 already started. I received and email that I wouldn't know whether or not I could have that seat until mid February! I just gave up on registering for the class because by mid February was going to be too late! I would not even have a
 The staff for the Criminal Justice program go above and beyond to exceed my expectations;but I find at times that staff on the main campus (i.e. registrars office and bursar) can be so busy that it appears they are overwhelmed and in
 a such a hurry that I sometimes lack confidence that I am getting the correct information,etc.
 The staff in my academic department are extremely understaffed and are rude and inconsiderate during appointments or walkins.




 The staff in my acedemic departmetn INTS is far too low;and they continue to fire advisors. I had to say somewhat dissatisfed with all things pertaining to my department because all the stress of low staff negatively effects everyone.
 I don't like how registration as it pertains to labs;because you have to drop your lecture and then re-add it if all you want to do change the time of your lab. I think that is hardly efficent;a student should be able to change thier lab
 without losing a spot in the lecture. I am searching for an internship with a law firm in the fall. I have had to search it out on my own by making calls to attorneys people I know;know. That's part of the INTS department;so I get that.
 But;as far as I can tell it's even unclear who exactly is incharge of the internship course. I feel like UTA is commited to my needs as it pertains to UTA making money off of me.

 The students accepted into the nursing programs have increased but there seems to be a lack of faculty and staff to support the rise in nursing students. It takes a while of the staff to response by to emails and phone calls;if they ever
 response.
 The times offered to meet with advisors and offices are not convienient for adult students like myself. I work full-time and UTA does not offer any evening hours.
 The times when the offices are open or when the person I need to talk to is not available. Experience with some of the employees either over courses or financial/tax forms lead me into confusion/upset when they couldn't give me a
 direct answer or weren't informed to the most updated information. As for information on UT Arlington web site I have trouble looking up specific information even after trying to reword or rephrase my search. Usually ends up
 taking me an hour to find one information or I just give up and don't bother to try again. Cost compared to my first year here was unreasonable since my GPA was under 3.0 I had to pay a lot out of pocket when me and my parents
 are poor; but until I barley went over a GPA of 3.0 I didn't have to pay anything. To me it shouldn't be this way since not everyone can make and keep a 3.0 GPA;so it should be fair in regards to whether or not you make a certain
 GPA since the financial aid should help both sides instead of helping the higher GPA then the lower GPA students. Internships I know there are some around the Dallas Fort Worth Area;but not everyone wants to work while they do
 school or plan to stay up here for the summers to do interns up here. I tried asking the Co-operative Engineering Intern specifically Carole Coleman if she could look around Austin;TX;but told me she can't because UT is right there.
 The transfer process can be become confusing sometimes. I would prefer UTA to work more closely with the college I am transferring from and iron out the details they are looking about me with my current college without getting
 me involved unless its required.
 The tuition at UTA has increased tremendously. I tranfered from Tulane University in New Orleans back in 2005 because of Katrina. Now I am a grad student. Tuition has gone up each and every year. I don't see the different services
 that I am paying for besides that new engineeriing building. I pay $120 for a parking decal and can never find a spot.
 The tuition at UTA is very expensive and I have tried to get scholarships but there is always an excuse like my dad gets paid more than 50,000 but what they don't take for notice is that we are a family of 5 people and in these days
 money is tight and the economy is falling why would UTA raise its tuition instead they should lower it. Also the people at the financial aid office are very rude and impatient they don't like to be questioned. I also have some teachers
 who don't give back papers and homeworks after a month or two have passed this is very ineficient.In my first year attending at UTA I enter the FIG program in which we took an intership at a public school but because of my legal
 status in the US I was unable to go to any public schools thankfully a charter school took me in but they also wanted to see legal students in their school.

 The tuition costs are too high. I could not afford them without my scholarship.
 The tuition for graduate school is extremely high
 The tuition has gone up every year and all the school does is build a ridiculous sports center; and My Mav is hard to use and is always down.
 The tuition is high;and being a Social Work major in an area where the building is old and not having a place to park at for my classes is frustrating.Especially when you have to pay for a parking permit and all those fees for one class.

 The Tution Fees is too expensive and unreasobaly set. For example why should a one hour class cost upto $1300? Why should the cost of 1 hr to 4 hrs be the same? Why cant the cost be per unit hour rather than based on arbitrary
 blocks? Compared to other schools the cost at UTA is twice. I am sure most students at UTA are either stuck there due to location to work place or are not aware that other schools are charging half the price for the same quality
 of education.    Why should parking decal cost $112? Why do you waste police resorces to issue parking tickets when you can employ students to do the same and reduce operating costs? Even after paying those exorbitant parking
 fees;get a parking spot is a nightmare.
 The tution is to high and unregulated. It continues to rise.
 The undergrad Accounting academic advising is lacking detailed knowledge of the courses to graduate. Different students are told different things are required. We need a person more knowledgeable to advise us.

 The University offices are somewhere no student ever want to go. The student that work at the reception are overwhelmed at the staff is almost always rude or short with students. They act like the students don;t know what is
 going on around them and treat them with disrespect.
 the university offices do not have a proper coordination. as a result the students are suffering. there are practically zero opportunities for interning or for getting a full time job after graduating and UTA seems to have no interest in
 where the students go once UTA gets its fee.
 The University offices;particularly the housing offices;are very rude and impatient to students with inquiries. I have experienced this on several occasions as well as numerous students I know who have been in contact with them.
 They do not provide the students with a sufficient answer to their questions. Every time I have had to communicate with the housing offices;they have been unhelpful and impatient. I know I am not the only one with this problem.

 The University Staff is not very nice to students at all;so therefore I do not expect helpful treatment from them.
 The university structure is not efficient;fair;or designed to accomodate the students at the University or develop staff who care about their positions. The staff level is not appropriate to the needs and demands of the University.
 Different people on campus in different departments with the same job titles have vastly different work loads and their pay is not equitable. Thus;some departments are overstaffed and underworked;and others are understaffed and
 overworked. The students are not held accountable for treating office staff with respect and many staff are not compensated with living wages. Some departments have secretaries that sit around all day and do next to nothing;such as
 student activities;and get paid more than hardworking secretaries or other clerical/professional staff who are doing ten job titles' worth of coordination. The university is more concerned with enrollment dollars than mentoring the
 students who need help the most. Furthermore;the committee to help students in crisis is completely asinine in that a student in crisis does not have the opportunity to wait for a committee to meet and further;the students private
 academic and purported mental health should not be shared among committee members. The committee is counterintuitive at best;and is simply a saving-face gesture in response to Virginia Tech and other random acts of
 The UTA University Office bureaucracy has scared away a few of my acquaintances from attending the University. One wanted to come for the nursing program. I am a double major and there are no internships for either of my
 majors.
 The UTA web site is too complicated and illogical. The University does not provide adequate support in searching internships (for international students). No partnership programs with employers.
 The UTA website is set up in a strange way and somewhat hard to navigate making registering and paying difficult.
 The UTA website;besides being pretty poorly laid out;is infuriating to search. I usually have to spend upwards of 10-15 minutes searching for small piece of information I need; most times it would simply be faster to call one of the
 offices. It seems that every academic department and group has a different layout for their section of the website;none of which seem to communicate very well with the others. Some information is missing from pages it should be
 on;while other information is on seemingly every one. Any links will inevitably redirect to a page with yet another layout;and often pages will loop back into each other. Most pages from the website mention other places on the UTA
 website to look for information;but inexplicably don't link to those pages;and instead make the user(me) search for them on their own.
 The UTA-Waco program was very difficult this last three semester;due to the only source of communication being the email;and the professors only having offices times to where the were hard to contact. Calling the university can
 be frustrating at times when you can not just drive an hour and forty-five minutes just to make sure you get questions answered before deadlines;and the waiting concerning departments are extremely extensive.

 The VA office is extremely slow and really doesn't stay on top of your "needs" or at least does not keep you in the loop by EVER answering e-mails. However;when you go up there in person it is a different story. I have also had it to
 where I get a "run around" being transferred from office to office if I have questions related to tuition or enrollment. Needless to say it has been a pain;but I still love UTA
 The way my registration was handled with my status being international but not full international created a lot of issues; everytime I spoke with a UTA rep I was told completely different things; there seemed to be zero
 communication between the international student office and the new student welcomed center. The welcome center student rep was also extremely rude to me and made a vicious comment about my status; all I wanted was for
 The Web based registration can sometimes be confusing. It would be more efficient if they gave you what courses where being offered in a calendar form instead of you having to go on a wild goose chase to find a class that fits your
 schedule.    Also;I have found that in an instance where I needed to get into a class that was important for graduation;that administrators were not very helpful in their efforts to get me into that class.

 The web based registration is difficult to navigate;to find required courses and to register for necessary courses. It appears as though a graphic overlay had been placed over an older program in order to have on-line registration. The
 current registration program is clunky (not at all user-friendly);and not intuitive to use accurately - especially if your exposure is only every 5 - 6 months. I feel that a user-friendly course registration program is needed - badly.
 Regarding enquiries to university offices;depending on who a person speaks with determines the accuracy of an answer or the attitude displayed. Some folks are knowledgable and friendly;others don't have accurate or helpful answers
 and lousy attitudes in dealing with students - appearing indifferent to student requests for info;etc (this is most apparent in Davis Hall).   The UTA website is hard to read (especially when it's late and one is tired) due to small font
 size and poor contrast between fonts and the screen background - it's hard to read 6 pt fonts that are light blue on an off-white background. The website could be better organized so as to enable students to be able to find
 information faster and easier. I have offered to sit down with the office responsible for the UTA website in order to discuss ways of making the website user-friendly but have not heard back from them following an initial exchange of
 The web based tuition payment is not very smooth if you want to ay in installments as the semester progresses;I had to look for hours before I found anything close to related to the subject. The link for paying in installments was
 none if any help at all.
 The web- based tuition was not efficient when i registered for my first classes here. When i clicked "finish enrolling" it apparently did not go through;so i was considered a late register. This caused for my scholarship here to be void
 and i was not able to receive any scholarship whatsoever. I tried talking to the people at Davis hall and nobody seemed to be able to help me or even care about my problem. This has cost me thousands because I had to pay the
 tuition myself;with no help of scholarships. This also brings me to my next problem of tuition. It seems as though the price has been rising over the years;and making it harder for me to keep up with the payments. ESPECIALLY since i
 lost my scholarship due to "late registration".




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                       Page 69 of 85                                                                                      The University of Texas at Arlington
 The web-based services at UTA seem second-rate at best; almost hacked together in places. It's definitely adequate;but there is so much room for improvement. MyMav could be organized in a much better way. UTA services could
 be better integrated. It'd be wonderful to have a "dashboard" interface where I can see my grades;financing status;housing status;news subscriptions (subscribe to housing news;club news;fraternity/sorority;whatever);and all other
 things that are offered via UTA's web services but are not otherwise connected. As someone with who has at least gotten his feet wet with programming and web development;I can say that while this would be a good deal of work;it
 is definitely possible. It is my opinion that it would pay off both in convenience for students and staff;as well as in putting UTA ahead of the majority of organizations that aren't using the technology available to them to its fullest
 potential.    I also said I was dissatisfied with the availability of grades in a timely manner. I think with an improved IT infrastructure;it wouldn't be unreasonable to have grades posted and available for viewing as soon as they are
 recorded by professors. None of this is ridiculous or infeasible. All blocks are here. Someone just has to stack them.
 The website is challenging at times--logistical information like parking and advising hard to figure out. Course info in online registration is skimpy or wrong regarding meeting places;times and frequency.
 The website is somewhat hard to navigate - it takes too long to find the correct page. I am a commuter student;and feel that UT Arlington is wrong in ignoring the fact that the majority of its students are commuter and transfer
 students;and concentrating more on freshmen retention rates.
 The website often times is out of date and there is not a standard design to easily find the information I need across departments. "Find People" is terrible.
 The website's information isn't really beneficial. Web-based registration was HORRIBLE this semester because so many people logged in at one time. It needs to be more spaced out or something...
 The website's search engine pulls up old information or irrelevant information.
 The websites often has issues with broken links.
 The whole payment system is a little confusing to me.
 The whole UTA website is disorganized and completely confusing.
 There are a few people in the Social Work department who simply do not seem to have a clue as to what their job is and what their responsibility to students is. This semester I have several instructors who did not provide any or
 all of the students grades until after the drop date;which is not right. Every semester that I have been enrolled at UT the cost has gone up;but my amount of loans has not increased to help balance this out.

 There are currently no internship opportunities or programs in place to meet the needs of students in the MCIRP program at SUPA.
 There are few opportunities for internships for students of School of Urban and Public Affairs. In addition;very few agencies;such as Cities;Counties and non-profit organizations participated in Job Fairs in Fall 2010 and Spring 2011.

 There are little to no funding opportunities for graduate students in the Educational Leadership & Policy Studies Program. We are the current/future teachers and educators of this country yet our department/classrooms look the
 way they do;and receive very little money. The sciences get EVERYTHING and it makes me feel like this university does not value educators.
 There are many internship programs that are for financial aid qualified students. There needs to be more for those who aren't on financial aid.        The cost of tuition is reasonable;but part of my tuition should NOT be going to financial
 aid qualified students;but to the school itself to help better meet the needs of the student body. That means;meeting the needs of myself and others who do not use financial aid;because it is becoming increasingly difficult to send
 myself to school without having to help send some student I don't know to school as well.
 There are no internship opportunities available at all for international students. Many international students;including myself;have maintained our GPAs above 3.5;and still we've never received any sort of help from any
 departments;faculty;or any other entities at the UT Arlington. UT Arlington collects fees on time;but doesn't meet any requirements that we may have as a graduate student. College of Business has minimal funding and I have been
 working as a Graduate Assistant for almost 2 years now. Friends on similar positions in other colleges at the UT Arlington make twice the amount of monthly salary as we in the College of Business do. UT Arlington has many more
 developments to make before it even thinks of becoming a major research institute of the nation.
 There are not enough advising staff for Bioengineering DEpt. You have to personally visit them for some matter which can be solved by phone. Cost of attending is going up every year. there is not much internship available for
 bioengineering.
 There are not enough companies in the job fair which is conducted.
 There are not enough internship oppertunities!
 There are not many internship opportunities for CSE as compared to many other schools. Improving this can help attract better talent.
 There are not much help available to students studing accounting;and the my current accounting instructor seems not very interested in helping students learning.
 There are some staff members at Davis Hall that are not very courteous in their manner.
 There are some teacher very good and experience. Some teacher they are very very worst. Teacher is the one who know how to teach student. Teaching is art. it should be like marketing guy try to sell some product need to
 convience. Some teacher;they have knowledge but do not know how to express. I donot agree that highter education Phd mean he is good teacher. Here in uta most of teacher are Phd but no experience. I heard from many student.
 Just filling teacher review once donot mean he is ok. If you really want to know example of teacher then you can sit at Professor Khalili and Professor Odell class. how know how to teach. some teacher are so rude who even donot
 want to help in their office time.
 There are times that absences occur that cannot be helped due to medical circumstances that are still counted against us and points are lost for work that was not able to be done during that specific class. Most university offices
 close at 5;but I am a teacher and I cannot make it by 5. In past semesters it has taken up to three weeks for grades to show. There are times that I have to check back with the department several times to make sure my questions
 are answered.
 There aren't any school based initiatives to secure internships for persons who are interested in Actuarial Science. Everything seems to be accounting or engineering.
 There has been several times when I will call the undergraduate office and no one answers the phone and I have also called the Financial Aid Office several times and have been given a busy signal. The lady that works the front desk in
 the Accounting Department is very impolite and not helpful;but other then that everything has been pretty smooth going.
 There have been changes specifically to my academic department;INTS;which has made advising difficult
 There have been improvements but its just not up to par as it should be. There are sometimes too many people for a small number of workers and sometimes the questions can be extensive. Also not all workers know everything so
 if you as someone they might refer you to another department and if the depart does not know the answer they tell you to look online. Grades should also be readily available online through a program or site where instructors can
 place grades as they are created so that students have access to the grades at all times; the site should have all the weights of the grades and students could check there.
 There have not been many internship opportunities for the international graduate student. Internships prove to be most useful resource to learn the practical knowledge. The department should take some steps in this regard.

 There is problem in the transferring process with transcripts and courses recognized. Still in the process of getting it resolved.
 There should be more scholarships opportunities especially for international students with really good grades
 There were several occasions where I would call for information;and just wouldn't be satisfied at all. Now we ARE college students;and we know that staff members and office workers can be a little overwhelmed sometimes with all
 the work. It's tough trying to get to all the students and answer questions;I understand that. BUT it doesn't hurt to smile more often;or perhaps show (or pretend) that you are interested in helping the student. After all;it is your JOB.
 We all have problems and would rather be at home sometimes;but it is part of the profession to leave that at home. My personal experience was with the financial aid office. I needed very specific information about my case with the
 Texas grants;and the majority of the people there did NOT know how to answer my question;and then when they did;it was wrong. I had to call several times to find the ONE person that had done the research and could answer my
 question. They apologized and were very helpful afterward;but maybe the people working there should be a little more informed. My other issue was with the College of Business counseling. I've called twice and both times the
 women that answered sounded way too busy and annoyed. They would even interrupt me before I finished a sentence. Now;I don't think this is a big issue;because they WERE helpful with the information I needed;BUT too many
 There were times when I was waiting almost thirty minutes after my appointment time to speak with my advisor. The web-based tuition and fee payment was a bit confusing when I first used it because I was not aware that the
 payment was automatically deducted ten days before the class start date. I think more general information needs to be provided for students who are using this for the first time.
 There's too much information on the UTA website so sometimes it's hard to find things. Some internships should be available which students aren't graded on. Also students shouldn't be sent things saying they're in good standing as
 well as being sent things saying they aren't..
 they dont have respect to student at all.....
 This schools entire math department is a joke. I took a class that the teacher actually told me "NO" when I asked for help on the homework that had nothing to do with the text that he exactly copied to the board- oh wait -
 departmentalized finals that had nothing to do with either;well no big deal teacher didn't teach or speak english well even so how are you going to pass that?       I've changed my progam several times.      I've been severly misslead by
 several advisors;not that they don't know what they are doing they just haven't caught up with or know what they are talking about half the time;they may have right intention but that doesn't matter if they talk you into to taking
 classes that don't count for anything until you get to the point of basically being forced into settling for a degree plan that the school just seemed to have made up. BSIS;I've been researching recently and have only manged to meet
 one person that has this degree and is employed;as what? a paralegal - oh wait could have done that with out the degree.        My point is here I have not had a good experiance at this school;I will still be finishing in four years with a BS
 at least;I remember one advisor telling me that less than 4% of UTA graduates do that - I still find it hard to believe that the rest are all arts;wouldn't be the first time an advisor lied. Transfering was not smooth;my coummunity
 This semester there was apparently some unrest in the INTS advising department creating a shortage of advisors and I had to wait roughly a full month before I could speak with my advisor.
 Three or four times I have e-mailed my advisor questions that needed to be answered relatively quickly;and I never got a response.
 Through getting my principal's certification and working on my PhD I have yet to experience one positive moment in the financial aid office. The employees are consistently rude and incorrect;and when I ask about incorrect
 information given to me by employees I am treated as though it is my fault. In other offices;I have had matching experiences. When I had to change my last name last year it took an act of congress in a multitude of different
 places;each telling me that I was in the wrong office;and each pointing me in yet another wrong direction. I actually ended up at one office where a young lady told me;"um;I think you have to see a judge or something to change your
 name."       Within my own department;the professors play the same blame game;citing many different reasons why papers are not returned and grades are not posted. Syllabi from time to time do not properly add up when notating
 how grades are to be determined. Professors disagree upon the use of APA formatting on papers;each discussing why they are correct and their counterparts are wrong;leaving the students to have to learn the individual and secret
 writing rules of each professor;as the APA manual seems to have no real bearing on what we are being asked to do. The degree plan is not clearly defined and as previous cohorts have been trapped into needing more classes at the
 Thus far;only 2 of my instructor have made a presence on blackboard and only 1 of them posts grades via blackboard. I understand I can go to their office hours to inquire my grades,however;my schedule does not coincide with
 theirs. It would be an improvement to know my grade every month.
 Too many tuition increases when it already is unaffordable for me.
 took 4 days to answer my email about extra tickets for a guest speaker. the classes are too big;detatched from the teacher. id rather have cheaper tuition then the grass being cut every 5 minutes.
 Transfer scholarship end dates were not stated on the website. I was hoping to get a transfer scholarship and signed up in late October but was told I was "too late".




 Transfer to UTA was troublesome because the interdepartmental offices did not communicate well with one another;specifically between advising and registrar. Holds were incorrectly placed on account. Many contacts with advisor
 were frustrating;as there seemed to be no initiative for followup to assist with resolution of problems/incorrect information. Once error pointed out to university personnel in registrar's office;process was more efficient.
 Academic coach from last class wassimply because i had to transfer the same credits 3 times with 3 of the same transcripts before it finally went through. also it takes a long time for them that particularcredits. class sizes are mostly
 transferring credits here is tedious less than effective secondary to delayed/no responses to email;discussion board;inquiries;but it appears UTA recognized the problem and has replaced to post those Academic Coach. Academic
 good;however;i feel like students are crammed into lower level classes which can hurt the students basic understanding of the subject and cause problems for them in classes that build off the basics




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                    Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                      Page 70 of 85                                                                                          The University of Texas at Arlington
 Transferring from a community college: My information somehow got messed up. The office of records contacted the wrong high school and community college (places I never attended) and told me that none of my information
 would transfer (obviously because I had never attended these places). It took at least three days of calling and talking to different people at UTA to get it cleared up.       Inquiries to my academic department: I have asked numerous
 times about what type of degree is awarded for the criminal justice online program and no one can give me a straight answer. Not even the online advisor knows for sure. This question has been handed off from one person to
 another. All I need to know is if the online degree is a “Bachelor of Arts in Criminology and Criminal Justice” or “Bachelor of Criminology and Criminal Justice”.
 Transferring in to UTA has been nothing but a headache i have had to retake all of my english classes because the english department did not like what my classes where called;numbered or how they were set up at my previous
 school. this has set my back in my graduation by at least 1 semester.
 Transferring is not a smooth process Faculty members do not care about meeting outside of class and rarely care to meet during office hours;one professor even told e to change my major after the first exam;he did not want to
 take the time to even answer my questions over the review. Therefore;faculty members do not assist students in a helpful and in no way understanding. Tanizaki
 Transferring my transcripts took 2 years. I waited on hold to talk to the registrar's office for 35 minutes. A poor grade from a course taken at UTA over 20 years ago;adversely effects my GPA now towards a completely new degree
 and places me in jeopardy of not maintaining a sufficient GPA to qualify for graduate school in the future.
 Tried to direct some interested in the MPA Cohort to the website;they had difficulty finding information about the program. I tried myself;and found it difficult.
 Troubles transferring credits from UNT; especially difficult transferring major specific courses. CSE staff members are kind of snooty and unhelpful. College Websites: http://xkcd.com/773/
 Tuition at universities is expensive;very expensive. I feel that the tuition at UTA is too expensive for what I receive as a student. I am an older student and do not have a parent to fund my education. I do not have much debt;but
 almost $1,000 per class is outrageous. I usually take nine hours a semester. Between tuition and books that totals to almost $3,600 each full semester. Since Governor Perry lifted the tuition cap;universities have been gouging
 students;which doesn’t make sense because students are usually the poorest earners in the work force. Tuition just guarantees that a student will be in debt for years to come after earning an undergraduate degree;more if they
 continue with graduate studies.
 Tuition continuously increases as the economy gets worse and worse. In addition;I find it ridiculous that we have to pay over $100 for a parking permit that doesn't even guarantee for us a spot to park in.
 Tuition cost is increasing every year and on top of it there are very little opportunities for financial aid for Social work Students. It is very ironic that my friends in Aerospace engineering have so much funding from their department
 but my department (Social Work) has no funding opportunities for master student. We are helping the society in every which way we could;we are paying for 60 credit hours where as engineering students have just 36 hours and all
 they do is make things worst for society. Still they are the ones who is getting financial support.
 Tuition for my cohort is still a little more than what an online course would be.
 TUITION HAS BEEN INCREASINGLY A LOT LATELY YET UTA IS ALREADY MORE EXPENSIVE THAT OTHER AREA SCHOOLS-UNT,UTD
 Tuition has increased;and they don't take in account students whose parents make too much to qualify for federal aid but who don't pay for their college for them. Most scholarships are for minorities or students with perfect
 GPAs;none really for average Caucasians.
 Tuition has more than doubled since I started my PhD in 2005;this is problematic since I'm employed as a GTA by UTA and consequently;I don't make a lot of money. Financial aid options for graduate students are more limited than
 that of undergraduate students;and this makes it even more difficult to finance my education. There is very little in the way of tuition reimbursement for graduate students in the humanities.
 Tuition is exorbitant compared to some colleges and the UTA website lacks adequate information. It's hard to navigate to other uta sites to find what you are looking for (art department etc.) Having a directory would be nice and it'd
 be a lot better if the catalog were offline and not an internet source.
 tuition is expensive for international students like me!!
 Tuition is going up.
 Tuition is higher than anticipated; office staff have been rude over the phone;and take too much time to talk/meet with; misinformation abounds; Online classes are atrocious; Ultimately I feel like a paycheck for UTA;and not like a
 student at all...which would lead one to believe that I would be treated nicely by staff members-since technically I am a paying customer...but no: it is a battle anytime I have to register for classes and speak with advising;receive
 financial aid;pay for classes;talk to the bursar;etc.
 Tuition is just too much.
 Tuition is outrageous for international students under the condition of 1. very very limited income due to the fact international students are not allowed to work ANYWHERE OUTSIDE CAMPUS. For a family going through
 crisis;going to school has turned into a disaster and not an honer and enjoyable experience. 2. NO ASSISTANCE whatsoever. NO FINANCIAL AID /LOAN/GRANT are allowed for international students to apply. Not all
 international students are rich instead I carry an attitude and hope to pursue excellent education.
 Tuition is to high
 Tuition is too high for an average student
 Tuition is very expensive and doesn't include the "extra costs" of classes;such as lab notes;class notes;lab equipment;scan trons;etc.
 Tuition is very expensive at UTA;though when compared to other universities it may be considered afforadable. Sometimes it takes entirely too long to receive grades.
 tuition is very expenssive,and plus the books each student has to add.the financial aid does not cover for all of it.i always have to get a loan each semester to cover eveything,and now i owe a lot of money and have to work extra
 hours to pay for it which does not leave me much time to study
 Tuition seems high even though there are cutbacks being made.
 Tuition seems to be exhorbitant;especially when considering tuition is the same amount for the online classess in comparison with the traditional class meeting format.
 Tution rate is high compared to other colleges
 Twice when I have tried to make an appointment to see my advisor;I found the assistant rude and impatient. She was very short;and seem to be easily annoyed with my inquiries. It really just ruined the day for me.

 Uncomfortable to comment on staff here and now. Send something by mail after semester has ended and I'll give more details. This is a side issue;but the bathrooms in most of the buildings have been inadequate for years. Out of
 order bathrooms for years in University Hall;only one soap dispenser in a bathroom with multiple sinks and really outdated for today's needs. Sometimes there is only one stall for multiple students trying to get to class and a huge
 line waiting. Shouldn't happen with this kind of tuition and new buildings going up.
 University employees are;by and large;lazy bureaucrats who would have been fired ages ago in the private sector.
 University is too expensive but I guess it's whats to be expected and class size was too big I prefer smaller classes.
 University office staff assistance is very poor. Always they contradict with each other and their knowledge is not reliable.
 University offices always have a lot of students requiring help from the staff there. It would be great if you could have more than 1 person behind the desk to assist the students.         One of my classes this semester has 30 people in it.
 This has also happened in the past. I'd prefer it if my classes had between 10 to 15 people.
 University offices and services;such as dining facilities;are extremely inefficient and the hours of most of the dining and beverage facilities are inadequate and inconvenient. The staff at most of the facilities is slow;and inefficient;as well.
 For example;I live on campus in a dorm on the west side of campus;but the only dining facility west of Cooper closes at 3 p.m. At lunch;the staff of Einstein’s Bagels moves slow and makes careless mistakes. They are also closed on
 weekends;holidays and breaks. Do they think students take breaks and holidays from eating or that no one needs to eat on this side of campus after 3? Students do not feel the campus listens to them or understands their needs;nor
 do they care about convenience;based on opinions I hear from others. I fully agree that UTA does not take students needs into consideration when deciding services;location;convenience and affordability. If UTA can't make money off
 of ______(fill in the blank);then it doesn't happen. Being a so-called 'non-traditional' student;I see how dismissing and inconsiderate the staff is to the younger students. When asked;I have helped many students navigate the 'system'
 simply by standing beside them;appearing to be their parent. As a parent;I know they would be upset if their student told them how they were treated.  As mid-semester approaches;student's want to know their grades and are
 University offices are almost never open at convenient times;especially in the summer when students need them most;and almost nothing is ever done in a timely manner;usually it takes several days or weeks to get any sort of
 answer or result when an issue is brought to the university offices.     Parking is ridiculously over-priced;the student population is growing quickly and parking has actually decreased in my time at UTA;this is very dissatisfying especially
 since tuition has nearly doubled as well.
 University offices are inadequately staffed;hours are not always convenient Office hours are sometimes inconvenient Class sizes of some classes exceed 300 students!! There is NO possibility for any type of interaction with the
 instructor and students individually. Internships: have not heard of anything available
 university offices are not open to the students who are taking night classes. There is no way for me to visit my advisor and when i do they make no recommendations on which classes to take;i have to beg them to make suggestions.
 The business advisors have told me many times that since i'm a senior that i do not need to schedule an appointment with them and that i should do everything online. Plain and simple;if i knew how to do it online i would;just so i
 wouldn't have to schedule an appointment that the advisor is always late on and doesn't advise. Why are they even there if they don't want to help the students? Also;there needs to be some kind of form available to the students
 stating which classes are mandatory and a list of possible electives to take with that major. The advisors "say" they have these forms but i never find them for the management majors. It seems like they're all about the finance and
 accounting majors. Why not make these forms available online when we declare our majors?
 University offices close at 5. For most people working day jobs;i.e. 8-5 this is incredibly inconvenient and prevents many of us from being able to see a counselor without having to miss work time. The Staff in General Undergraduate
 advising are great;however everywhere else;the bursar;scholarship office;and business advising office students seem to be moved through like cattle without much personality and effort put in to each student. Email inquiries have
 been left unanswered multiple times.
 University offices close early for those who work days and need to take care of some business after work. Tuition costs have more than doubled in the past six years.
 University offices do not have evening hours.
 University Offices staff is often neither well-informed nor in the problem solving mode (i.e.: if they don't know the answer;they do not really try to find someone who can;or who can direct one to the more likely office for assistance).

 University policies are not clearly explained. I have been given conflicting information at times that has ended up costing me money because I was either not told prompletly or the correct information was not provided to me when I
 made inquires. I am left feeling that all the University cares about is taking my money.
 University staff are "robotic" and do not show a desire to provide good customer service.
 Useful information is available on the website;but it took me a while to get around UTA's website. It can be a bit confusing and a few documents do not open up.
 Useful information is not provided on the web

 Usually when I can call the campus for assistance it is after 5pm and everyone seems to be closed or it takes forever to get through the automative system that the offices are closed by the time I get there.            The web-based
 registration is difficult to navigate and find your class. Should be alot simplier to be able to enter your program or the course number and find your class to register unsure why it is setup in the manner it is.

 UT Arlington at first seemed to be a place where the goal was to give students the best education possible;however the longer I have remained here;the more my perspective has changed. I feel the President and other college officials
 are pushing to raise tuition costs and maximize profits by increasing class sizes;among other things. The college is increasingly putting profits above student needs;which I find disturbing.
 UT Arlington Class Sizes - I am a MBA graduate student and in most other MBA programs;class sizes max out at around 35 students while here in UTA they sometimes reach 60. I would prefer if class sizes were kept smaller so that
 students may have more of an interaction with both the professor and fellow students.         Cost of attending UT Arlington - UTA should have a system were if you have a exceptional GPA (> 3.5 GPA);you could qualify for an out-of-
 state fee waiver. My previous university in Louisiana;where i did my undergraduate degree had such a system.
 UT Arlington could have more payment options and they could lower tuition expenses.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                       Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                        Page 71 of 85                                                                                           The University of Texas at Arlington
 UT Arlington seems focused on its public image more than its current needs. Installing a memorial fountain instead of solving the many parking issues (not enough;oversold passes;GTA/GRAs evicted from the faculty lot);building a
 new events venue instead of refurbishing outdated lab facilities...these are the actions of a university interested in getting a facelift;not one committed to providing the facilities and resources needed to achieve academic excellence.
 Building dorms and keeping the UC open later will not earn us Tier 1 status. The new engineering and chem/physics buildings are a start;but there is much more improvement needed to raise the university's level of prestige in the
 academic community;and new shrubbery will simply not do the trick.
 UT Arlington will be removing our $100 printing quota. But yet;my tuition will not be going down by $100. UT Arlington is making a mistake by doing this. Also;the housing system is quite flawed. The powers that be fine students
 for the most ridiculous offenses and do not listen to the needs of tenants.
 UT is too expensive
 UTA consistently does not meet my needs in regards to staff members on campus. I find a vast majority of the time being frustrated with staff members and academic advisors. I dread any appointment or involvement I have with
 nearly any office in Davis hall;particularly the Bursars and the Office of Records and Registration. The staff members (both student and otherwise) tend to be extremely rude;inefficient and tied up in extreme bureaucracy. I face similar
 situations when I have to interact with UC staff members and my academic advisors. Processes are convoluted and unnecessary. Staff members are quick to deflect failed responsibility on other departments or staff members or even
 the students themselves when there is little we have in control of what they do. The poor quality of staff members as a whole at UTA has personally caused me money;time much frustration.                    Also;I often feel that while UTA asks
 for opinions of students;our opinions are largely ignored because the University has already made the decision and hopes the students either like it or simply deal with it. We don't have much of a choice!

 UTA does not offer SPRING SCHOLARSHIPS;and I worked very hard to have all A's at my community college;I was very dissapointed to know that I was not going to recieve a scholarship;this made the school not be my absolute
 favorite honestly.
 UTA evaluation center takes forever to evaluate. Professors usually reply after 1 day. The adjunct professors are somewhat not nice. Accurately;sometimes they are at fault :-) It should be cheaper;and i felt the food (junk food)
 here is expensive.
 UTA has made improvements to help transfer students but has still placed a lot of its focus on new students instead of transfers.
 UTA has not been available or helpful in many of those situations. As far as getting my records updated it is very hard. I've submited my transcipts 3 times and my information has still not been updated.
 UTA needs to invest in better Search Engine Optimization as well as better keyword links. Frequently;obvious keyword searches pull up inadequate and/or outdated results. The class sizes at many levels and in many departments
 are starting to get overwhelming. Institute lower caps so students can have more quality interactions with each other and the instructor. (And so the instructor can spend more time with each of the students.)                 While tuition is
 comparatively reasonable;but graduate students should have more funding and opportunities for tuition waivers.                (Neutral) Every college and department should have opportunities (ideally within the immediate community) for
 internships that directly apply to the students course work and career goals.           It seems that UT Arlington has started to be more committed to its incoming graduate student body;especially PhDs. However;the University should
 make available more funding;fellowships;partnerships;waivers;and so on to ALL of its grad students.
 UTA should at least reduce the cost of their summer courses by at least another $200 or so.
 UTA's websites are extremely inefficient and difficult to navigate. Password and identity protection are valued higher than actually providing a useful service to the students;especially the library;where it takes almost a half hour to find
 anything actually pertaining to a search. That being said;blackboard is somewhat organized;yet disregarded by some professors;so the idea of having one site that arranges all your classwork is nice;but just an idea.

 uta's websites are sometimes hard to get information from. seems like you have to visit several before you find what you need. needs a simpler format.
 VA is super slow and since that is a university office that is why I am not satisfied. As for other offices they tend to give you the run around and never have an answer. So if anyone has a question it is almost better to not answer. I still
 love UTA though;it is my home
 Visiting the finical department took three visits just to get one clear answer. Cost of attending UT Arlington has gone up making it harder to keep on coming here. An I am not able to get any help to get internships back in Austin;TX
 because of the Co-Op organization not able to or not willing to help me since it is in the UT system is the reason they gave me.
 Was told I had to take a particular class that was already taken at a previous college and then later on asked why I took the class because it was not neceesary.


 We do not access to professors who come from outside to teach. And professors attending conferences for a week time is not satisfied. Also I request that professors be there in office between 9- 5pm excluding the lunch and
 teaching hours. Few staff are rude to reply our queries. Burser's office should reply queries in a timely manner. My department( civil engineering) has less internship opportunities for graduate students.

 We need to provide more opportunities to sign up and connect with more businesses.
 Web based course registration is not intuitive. The interface is very elementary;one would expect a much smoother glitch free system from a university that has a strong computer science department and access to in house software
 engineering facilities. Also the system takes up an unacceptable amount of time and requires a student to go back and forth between webpages. Should be and can be simpler than that. Same goes for the payment system.                     For a
 univeristy aspiring to achieve tier 1 status;I would like the UT arlington homepage to devote greater space to academic research and awards and accolades won by varous students and faculty members. Please refer to webpages of
 georgia tech and UC berkeley for reference
 Web based registration : The interface to select classes if you do not know the class number is cumbersome especially if adding more than one class of the same type. An example selecting BIOL endocrinology only to find that it
 doesn't match my time and having to research up BIOL every time just to return to the same menu. Also not being able to see the schedule in a quick and easy manner its tucked away through a few more clicks it would be nice to
 see it when selecting classes to match up times etc.        The main UTA website doesn't list many of the activities and when they do often times its not easy to find what you want (e.g. times and place etc). Also when simply looking up a
 department it becomes again quite cumbersome having to sift through a massive listing with all their individual contact information it just feels bogged down.

 Web based registration is not intuitive to use. Web based payment is confusing and hard to tell if payment was made. Same for registration.
 Web portal for the registration and payment is not easy to use and the catalog numbers for the classes don't seem to match the numbers needed to register. Payment plans are confusing and awkward to find.
 Web- based rollment I Believe could be easier. The class sizes have increased from a normal 25-30 to 30-35. Smaller class sizes could benefit us both student and teachers. The cost of attending UTA is getting a little to high;I know
 that we'd like to move towards tier-one status. I beleieve raising tuition for new building is nonsense my money should be going to professors that make difference;to libraries that have available computer & resources.

 Web-based tuition and fee payment is efficient.        for the past 3 semesters not including current semester;I was unable to pay tuition online. Bursar was alerted of the problem and i was told it was something beyond their reach. I
 had to call bursar all the time in those 3 semester to pay my fees. The problem;however;got solved this semester.
 Web-based tuition is fairly efficient;yet the way they show up in MyMav does not make sense. Maybe there is a better way of describing and showing the charges and payments.
 website is not easy to navigate thru to find documents or information about programs. It is difficult to call on the phone and actually speak with someone for distant students.




 Website: I am computer literate and can usually point and click my way to whatever I am looking for but the UTA website continually frustrates me.                 UTA's commitment to meet my needs: As an older student when I began at UTA
 no one offered me a campus tour or told me anything helpful. I was here 2 semesters before I found out about the computer labs and the 100.00 worth of printing on my Mav ID. I was here 4 semesters before I found out that I
 could use the gym and the health office. Whenever I meet older students I tell them and they are always grateful because no one bothered to tell them either. AND I am somewhat confused because I took a vacation day during the
 fall semester to go to the financial aid office where I was told that since I was part-time I was not eligible for any scholarships even though I had a 4.0 grade point. Then last week;I received an e-mail about a liberal arts scholarship
 that included part-time students so I am questioning the competence of your financial aid office. I am so glad that I wasted a vacation day for that!

 Well the time i get frustrated the most is during registration. I am a finance major and was sent to a marketing advisor which i understand but she told me i had only 6 classes left when i had eight. So i wasted 1 semester because of
 her;i could have graduated 1 semster earlier. Even today when i went to meet the same advisor,even though i had mentioned the professor i wanted to meet they sent me to her and this time she told me i needed 5 classes when i
 needed four. Lot of students not enough advisors and they brush you off as if youre nothing.
 Well;there's an awful lot of reasons;namely that i9talk9with alot9 of nines9.
 Well;when it comes to the financial aid office;I feel that it seems to be understaffed. I have called only twice to inquire about verification on my tax returns;and both times they all seemed to be very stressed and were a little short
 with me. Once I was even told that they were very busy before I even explained the nature of my call. After I explained she said;"Oh;okay. I can help you with that." I understand that they are very busy at the beginning of the
 school year;but it seems that they are always too busy.           I am also just a bit dissatisfied with the seating in some of my classes. Although it says that the classes can hold 50 students;the chairs are really too close together because the
 rooms are too small to hold 50 desks.
 When applying to UTA;found it difficult to get transcrpts shown as recived. Even though they were sent electronically by MWSU.
 When approaching some faculty in their offices;they seem more concerned with making it to the next meeting on time. I always feel unwelcome and rushed. Classrooms sizes are nowhere near appropriate. Sometimes;the
 department is more interested in filling up a classroom past its limit rather than opening another section to divide the number of students equally to obtain a more reasonable teacher to student ratio. The faculty in my department
 seem to be more worried about their next publication or grant proposal rather than helping to apply my knowledge of research to practical circumstances.
 When calling the Financial Aid Office;the customer service was not too friendly and the information given to me was not made clear.
 When dealing with financial aid;I was told to call 3 or 4 different people before I recieved the answer I needed. When a hold was placed on my account for an Advisement appointment;I contacted the Advisor;who was then said to be
 out for the next 3-4 weeks at that time. I was told I could only contact one advisor;per my program;and the advisor at the time was not supposed to be back on campus for several weeks. After several phone calls;the advising "hold"
 was simply taken off without an Advising appointment. I was just annoyed at the time as it almost prevented me from being able to register for the classes I needed;when it could have been simply taken off to begin with.

 When first applying to UTA there was some trouble with paperwork;I sent all my necessary paperwork however the office had misplaced it which lead to confusion. I also;would have liked to get confirmation that UTA has gotten my
 FAFSA and will distribute grants/scholarships accordingly. When first applying I was unsure of the necessary action on my part.
 When getting advised;I never actually talked to my advisor;instead I was given other advisors.
 When i asked for help on what classes i should chose for the semister from my advisor he replyed in circles. never giving me any real answer. then when i sighned up for a class he was teaching he told me to drop the class because he
 didnt want to have to read and grade alot of papers. So now i am leaving UTA and headded for Wesleyan. i may have to pay more but over all i will get better treatment for my money.
 When I email the nursing office to ask questions I dont get answered right away.
 When I first started the application to transfer from TCC to UTA;the registration office guided me not thoroughly enough and fast enough that I missed some chances to apply to the classes that I needed and desired. Courses are
 very limited to the number of availability. Class seats run out quite quickly and there are not enough classes to get in.
 When I have had concerns they have been adequately addressed.
 When I have to call the school I'm usually left on hold for at least 40minutes. The class sizes are not big enough for how much I pay for the class because most of the time it say full but when school starts you will still have empty sits.
 This school is too expensive for it to not have more excitement or activities on campus I think the classes are over priced by a lot.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                         Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                           Page 72 of 85                                                                                          The University of Texas at Arlington
 When I transferred from TCC I had a terrible experience. My GPA was somehow put into the system as a 1.31 instead if my actual GPA of 3.75. The paper that was sent from the university documented my course work that
 transferred was correct but I kept getting rejected from admission. When I called the university to see why I was rejected everyone that answered the phone didn't want to help and I was transferred from office to office. I was
 obviously wasn't going to get anything resolved over the phone so I drove to UTA. I missed my classes that day at TCC. It was a long and tiring day of walking from office to office. I waited for five hours to see a nursing adviser
 because I was told it came down to that department because that was my intended major. The advisers were book through till the summer was my only option was to sit and wait on their "walk-on day." Like I said I waited five hours
 to see a nursing adviser. The adviser was very nice and wanted to be helpful but she had no authority or insight as to why I was not being admitting into the university. So she had now choice but to send me to yet another office. By
 the time I finally got to talk to someone that could help I had spent nine in the morning to five in the evening on campus trying to figure out why I wasn't being admitted. If I had applied to another University I probably would of said
 When I transferred I met with an advisor one year before I transferred and again one semester before I transferred to make sure that I was taking the right courses. I found out when I was into my 2nd semester at UTA that I was
 missing some very important classes for my major.
 When I transferred in to UTA;24 of my hours did not count towards my degree. As a mom;full time employee and part time student that was a devastating blow. I ended up changing my major so that my hours would count and I
 could have a realistic time frame for graduation instead of another 5 years. As a full time employee;I have to take off work every time I am to meet with an advisor so that I can get over to Arlington before offices close.

 When i try to pay from any other internet access the page takes for ever to load and it doenst matter where i am at it always takes a least 5 min. to load
 When I was a psychology major;my advisor hardly ever emailed me back when I sent her a question by email
 When I was trying to apply here;Ut arlington messed up my paper work. An mistakes just kept happening. It was horrible The offices made several mistakes and they took a very long time to be solved.
 When making advising appointments in the nursing department it is very hard to get an appointment and if you go to walk-ins you usually have to sit for hours to be seen. Also;with my experience with the nursing department they
 can be very rude and not helpful on the phone and sometimes with advising they don't seem to care;depending on who your advisor is.




 When my financial aid didn't cover my entire tuition I was given a small loan from the university to cover the cost except it all happened without my knowledge or without making it clear when the loan was to be payed back. So then
 the amount of the loan shows up on mymav and I just ignore it because honestly I didn't even know what it was and had never ha a problem with having an overdue balance before on mymav. Except it wasnt made clear that if the
 balance is over a certain amount - I think $100- you get charged a late fee. After speaking to a delightfully rude rep from the financial aid office who told me how glaringly obvious the fee was I tried to talk to a manager about getting
 the fee waived since it has never happened before and I'm a dirt poor college student. She never called me back once I left her a voicemail. So I know UTA really cares about getting my money- thanks for the ridiculous online course
 fee!!!- but it would be nice if the people in the financial aid office seemed to give a crap about the STUDENTS and not treat us as an inconvenience - I mean;they are supposed to help me!! I'm a student- a paying student and if I'd like
 to get some help or info about financial aid I think I should get it!! Also- the first time I went into the FAO for info about getting financial aid I knew absolutely nothing about the process. So I went to the FAO and set up a meeting -
 when registering for classes the portal should only list classes that are being offered that semester;because it takes out too much time when we have to look through everything and that class is not offered. It's already a limited
 amount of classes that we can register for because of the enrollment times;so if we could just see whats being offered it would help in the race to register for classes.
 When transferring from TCC I used a course conversion sheet that had "vague" terminology which resulted in me taking a class that did not fill the literature requirement. Now I have to take another class. My ACCT adviser;Erin
 Cushman was very unhelpful to me. She did not seem familiar with the Accounting degree plan and often rushed me out of her office. When I emailed her questions it would take weeks for her to get back to me;if at all.

 When trying to transfer to UTA;I had a very difficult time with the advisor to respond any of my emails. The advisor only had hours when I was in Austin;and;at first;was not very pleased to help me transfer.
 When working and going to school it has been difficult at times to meet with my professors. When we do meet there is always a rush to deal with questions leaving them incompletely answered.(I know everyone is busy!) Advisors
 should be able to advise via e-mail etc. to make registration smoother! Several times I have not had access to certain things such as enrollment loans requiring a trip to the bursar to remedy. It seems to me that with all the money
 the university is recieving from the natural gas wells they could pass some of this windfall on to its students.(This should be a savings to those who live in the area!)
 When you ask a professor (Dr. Smith of the math department) a questions via email;and his responce is to "google it." Do I need to say any more?
 When you call one office hoping to have a question answered you are often transferred to multiple offices because no one ever seems to know the correct answer. Most of the time;you end up with the original office you called. Wait
 times are also inadequate.
 When you e-mail advisors or any other person you are trying to get a hold of;they don't e-mail you back for a month;and when you finally get dissatisfied and call them;they get angry because you called them and interruped them.
 Well shouldn't of they answered your e-mail in the first place?
 whenever I have a request from International office;I should come back to this office for double check my request status. they are not on time and they are not enough accurate.
 Whenever I have called or e-mailed a university office;the person assisting me has seemed to be harsh and has come across like they don't want to be helping me but they are because it's their job. I understand that many students
 call or e-mail university offices daily;but faculty in the university offices should still be considerate and helpful without coming across like they have better things to do than help the students who attend the school.

 Whether waiting in line on in queue on the phone;it takes a very long time to get to talk to someone in Financial Aid Office;Bursars office;etc.;and when you finally talk to them;they're in a bad mood because they've been at it all day
 long non-stop because they're understaffed. I have been unable to register for important classes in communication technology because only 1 class is offered (at a The search engine is worthless. Iit fills upend upaway. google to
 While I am satisfied;two semesters in a row Every time I have a question that I should be able to have answered on the web site;it proves impossible to find it. horrible early morning time) and usually right using




 While I understand that UTA is a University and not a Community College;the price difference between the two is astounding. I feel that for one class $1000 is a bit high. Yes;I do realize that you must pay the professors and pay for
 the upkeep of the University. I work retail;which means I get crap for pay. I cannot afford to pay $1000 dollars at the drop of a hat;and the 3 part "installment plan" is a joke. Seriously;you expect me to have $675 within one month?
 I barely make it with what I make now without having to pay tuition. People have bills and you somehow think that money grows on trees and we can go harvest at will. I know that you think;well why didn't you get a loan? Because
 I shouldn't have to pay $1500 in the end. Also the "installment plan" on loans is just as ridiculous. I refuse to pay $1500 for one class. And that's not including the cost of books;which is just as ridiculous. Seriously? $120 for a book I
 may not even read completely? The whole rent your book program is just as bad;you pay a little less for a book you don't even get to keep;buying by the chapter is even worse! It feels like you are punishing me for wanting a higher
 education so I can get a job that I love and excel at. You make me want to quit going to school and work at a crappy job that I hate for the rest of my life. The sad part is that this "survey" will be read by no one that matters;and no
 While I understand WHY tuition has increased so many times over the past 10 years - now-routine cuts in funding from the State legislature - the cost of attending a "state" school in Texas has gone from something a student could
 reasonably expect to pay for out-of-pocket;to an expense that can only be covered with financial aid. This dichotomy forces students to mortgage their future in pursuit of an education;which should be a feasibly obtainable right (not
 a privilege) to everyone who qualifies for admission. It is unfortunate that the University finds itself in such an untenable position;because I know that the administrators and faculty strive to deliver the very best educational
 experience and wish to share that with any student who chooses our campus.
 With record attendance;I don't see why tuition is skyrocketing as much as it is.
 With registration;I had some difficulties and was bounced from one department to another before an advisor finally took the trouble to deal with the problem. And after that;MyMav had a temporary glitch that showed I was not
 enrolled in any classes;nor was I cleared to enroll in classes;even though university staff showed that I was enrolled during this time.
 With the understanding that you offer Web/Online courses and want to be an institution that works with non-traditional working students;it would be nice if my academic department was open during non business hours(evenings).
 As a FT worker;it's difficult for me to meet with an advisor during business hours.
 Yes;there are very few career opportumnity after graduation. There should be more people working on how to get us jobs.
 You offer a large amount of night classes;but none of the offices are staffed at night. If students are working during the day;they have to take time off of work to handle matters that require they speak to someone in person. It may
 be helpful to have student volunteers staffed at some of the more crucial offices in the evenings to answer general questions and process simply requests. I feel as though UTA is only a business. In the 7 years I have been taking
 courses at UTA;I rarely experience general concern for my needs as a working student from a lot of professors and almost all administrative staff.
 Your fees are ridiculous. I just spent $3840 to register to defend my dissertation. I spent exactly TWO hours doing that;yet I was charged as if this was a class that met every single week. It is a blatant rip off. The parking fees are
 ridiculous. There is no convenient parking for students that is reasonable distanced from classes. The fees to graduate and submit dissertations and all associated with that are ridiculous. UTA is basically stealing from students
 because it can't satisfy its insatiable hunger for the almighty dollar. I will NEVER recommend anyone for UTA just because of the cost alone. The graduate school website is a mess. It is NOT user friendly and there is no pattern that
 Your questions may get answered sure that have try all deadlines really inform all required materials. IT ALL SUCKS!
 makes it easy for students to makebut they do not met in any way toand submittedyou. They tell you the minimum you need to know for exactly what you ask and then when you come back later and ask why they didn't tell you about
 the further steps or paperwork necessary they just shrug and say "well you didn't ask". I'm sorry but when was I supposed to learn everything about every department so that I could do their job for them and inform myself. I've got
 enough on my plate without having to spend 3 hours researching on every little step of a process when I should just be able to go to the department and have them tell me what I need to do.




C:\Docstoc\Working\pdf\bea0eeca-468b-4f12-b3e4-bfce79459624.xlsx                                                                                                                                                                                                 Prepared by IRPE(ms)
Revised <today's date>, Printed 5/28/2013                                                                                                     Page 73 of 85                                                                                        The University of Texas at Arlington
                                                Spring 2011 Sutdent Experience Survey


Q19. Your Age: (age group)




Q20. Your gender:


Q21. Do you consider yourself to be Hispanic/Latino?


Q22. In addition, select one or more of the following racial categories to describe yourself:


Racial Category




Q23. Are you an international student?


Q24. Your current relationship status:




Q25. Do you have any children?


Q26. Select your school/college from the list below.
Q26. Select your school/college from the list below.




Q27. Classification




Q28. Did you attend another college or university before coming to UT
Arlington?

Q29. What is your enrollment status? (Full-time undergraduate=12 or more hrs, full-time
graduate student=9 or more hrs)


Q30. When do you take classes this semester?



Q31. What is the highest level of education that you plan to obtain at UT
Arlington?




Please specify:
Q32. What is the highest level of education that you plan to ultimately obtain
at any college or university?




Please specify:




Q33. Place of Residence:
Q34. Employment Status:




Q34a. Is your work:




Q35. Including the current semester, how many semesters have you attended
UT Arlington? (Count Summer I and Summer II as one semester. Do not include mini-mesters.)




Q36. Main source of financial support while attending UT Arlington:




Please specify:
Q37. As far as you know, what was the combined income of your household
(parents or own family) last year?




Q38. Mother's educational level:
Q39. Father's educational level:
Experience Survey

                                                      Count       Percent
           Below 20                                       501        12.6%                  Average Age
           20 - 29                                       2472        62.3%                     26.7
           30 - 39                                        595        15.0%
           40 - 49                                        270         6.8%
           50 - 59                                        112         2.8%
           60 +                                            21         0.5%
           Total                                         3971       100.0%


                                                      Count       Percent
           Male                                          1733        43.5%
           Female                                        2252        56.5%
           Total                                         3985       100.0%
           Yes                                            740        18.6%
           No                                            3228        81.4%
           Total                                         3968       100.0%
es to describe yourself:
                                                         Responses            Percent of
                                                      Count    Percent          Cases
           American Indian or Alaska native                95         2.5%           2.6%
           Asian                                          959        25.1%          26.2%
           Black or African American                      557        14.6%          15.2%
           Native Hawaiian or Other Pacific Island         42         1.1%           1.1%

           White                                         2170        56.8%          59.4%
           Total                                         3823       100.0%         104.6%
           Yes                                            573        14.4%
           No                                            3403        85.6%
           Total                                         3976       100.0%
           Single                                        1903        47.7%
           In a committed relationship                    864        21.6%
           Married                                        956        23.9%
           Separated or divorced                          114          2.9%
           Widowed                                            7         .2%
           I prefer not to respond to this question       149          3.7%

           Total                                         3993       100.0%
           Yes                                            884        22.2%
           No                                            3101        77.8%
           Total                                         3985       100.0%
           Undeclared                                     133          3.3%
           Architecture                                   105          2.6%
           Business Administration                        703        17.6%
           Education and Health Professions               351          8.8%
Engineering                                            722        18.1%
Liberal Arts                                           610        15.3%
Nursing                                                436        10.9%
Science                                                502        12.6%
Social Work                                            199         5.0%
Urban and Public Affairs                               137         3.4%
University College                                      96         2.4%
Total                                                  3994   100.0%
Freshman (0-29 hrs)                                    321         8.0%
Sophomore (30-59 hrs)                                  649        16.2%
Junior (60-89 hrs)                                     1103       27.6%
Senior (90+ hrs)                                       649        16.2%
Degreed undergraduate                                  111         2.8%
Master's student                                       887        22.2%
Doctoral student                                       264         6.6%
Not working toward a degree                             19          .5%
Total                                                  4003   100.0%
Yes                                                    2776       69.7%
No                                                     1204       30.3%
Total                                                  3980   100.0%
Full-time                                              3127       78.4%
Part-time                                              861        21.6%
Total                                                  3988   100.0%
During the day                                         1936       48.6%
In the evening                                         652        16.4%
Both day and evening                                   1395       35.0%
Total                                                  3983   100.0%
A few courses for personal/professional                 34          .8%
development
A few courses to be transferred                         87         2.2%
Bachelor's degree                                      1797       44.9%
Master's degree                                        1556       38.9%
Ph.D. or other professional degree                     483        12.1%
Certification                                           23          .6%
Other                                                   21          .5%
Total                                                  4001   100.0%
      2 Bachelor's degrees
      Associates Degree
      Bachelor's degree for sure and possibly a Master's degree
      Double Bachelor's
      Double Bachelor's degrees if I can tolerate it
      I don't know if I am getting my master's degree at UTA or
      transferring after I receive my bachelor's
      I was going for my Masters but now am thinking about leaving
      I'm leaving at the end of the semester.
      I'm leaving.
      Just prerequisites for dental school
    may finish certifications through Ed. dept upon completion of
    PhD
    not sure
    plan on transferring elsewhere
    Pre-requisites for pharmacy school
    Prerequisites for medical school application
    Two semesters away from my bachelor's degree
    two years worth of classes towards my degree that are
    transferrable
    ultimate goal is still unknown at this point.
A few courses for personal/professional             61        1.5%
development
Bachelor's degree                                  536       13.4%
Master's degree                                    1814      45.4%
Ph.D. or other professional degree                 1494      37.4%
Certification                                       50        1.3%
Other                                               39        1.0%
Total                                              3994     100.0%
Associates Degree
    BSN
    Clown College is a maybe
    Doctorate
    Double Bachelor's
    either another bachelor's or maybe a master's or some type of
    extra classes at some point
    I don't know yet
    I honestly have no idea anymore...
    Juris Doctorate
    Law Degree
    M.D. in medical or doctor of pharmacy
    MD
    none
    not planning on attending other colleges at this time
    Not sure how far I will go in what
    PA
    possibly a doctorate one day
    Post-Doctoral Position
    Same
    uncertain/unknown/unsure
    unsure of getting Master's or not
On campus                                          682       17.1%
Within 1 mile of campus                            442       11.1%
More than 1 mile, but within Arlington city        861       21.6%
limits
Outside Arlington, less than 25 miles from         1110      27.8%
campus
Outside Arlington, 25 miles or more from           899       22.5%
campus
Total                                              3994     100.0%
Not employed                                 1342    33.7%
Employed only during semester/summer         259      6.5%
breaks
Employed 20 or fewer hrs/wk                  972     24.4%
Employed 21-39 hrs/wk                        655     16.4%
Employed 40+ hrs/wk                          759     19.0%
Total                                        3987   100.0%
On campus and related to career goal?        336     12.7%

On campus and not related to career goal?    250      9.5%

Off campus and related to career goal?       889     33.7%

Off campus and not related to career goal?   1164    44.1%

Total                                        2639   100.0%
1-2                                          1395    34.9%
3-4                                          1004    25.1%
5-6                                          695     17.4%
7-8                                          373      9.3%
9 - 10                                       166      4.2%
More than 10                                 364      9.1%
Total                                        3997   100.0%
Own employment                               718     18.0%
Spouse or significant other                  228      5.7%
Parents or other family                      840     21.1%
Savings                                      110      2.8%
Grants or scholarships                       1016    25.5%
Loans                                        880     22.1%
G.I. benefits                                117      2.9%
Other                                         81      2.0%
Total                                        3990   100.0%
         Chapter 31;VA-Disabled Veteran
         combination
         Company
         company reimbursement
         DARS and grants/sponsorship
         Employer
         Employer tuition reimbursement
         Employment;Loans;Savings;etc.
         FAFSA
         fat inheritance
         financial aid
         Financial aid and my saving
         Financial aid and parents
         financial aid from home country
         friend
         Graduate Assistantship
         Grants and Financial Aid
        Grants;scholarships and loans
        Hazlewood Act
        I rather not state
        Inheritance
        loans
        Loans and a Scholarship
        Loans and grants
        Maverick Promise
        mixed support
        Mostly employment;recently G.I. Benefits
        mutual funds
        No a US citizen
        Own employment as well as loans
        own;parents;relatives
        parents while undergraduate and now own employment
        and scholarships
        parents;fellowship;disability income
        RA
        reimbursement
        self paying
        Social Security
        Social Security- disability
        SSDI and husbands VA disability and SSI
        TAA benefits
        Texas Tomorrow Fund
        track and field scholarship
        Tuition Reimbursement
        Tuition waiver for hearing loss
        undisclosed
        unemployment benefits
        VA Chapter 31
        work pays for it
Less than $20,000                              781       19.7%
$20,000 - $29,999                              443       11.2%
$30,000 - $39,999                              346           8.7%
$40,000 - $49,999                              417       10.5%
$50,000 - $74,999                              640       16.2%
$75,000 - $99,999                              347           8.8%
$100,000 or more                               439       11.1%
Don't know                                     542       13.7%
Total                                         3955      100.0%
Did not graduate from HS                       608       15.3%
HS Diploma                                     900       22.6%
Some college                                   783       19.7%
2 year or Associate degree                     340           8.6%
4 yr degree                                    747       18.8%
Some graduate work                              85           2.1%
Masters degree                                 338           8.5%
Doctoral degree               55      1.4%
Do not know                  119      3.0%
Total                        3975   100.0%
Did not graduate from HS     551     13.8%
HS Diploma                   758     19.0%
Some college                 694     17.4%
2 year or Associate degree   237      6.0%
4 yr degree                  844     21.2%
Some graduate work            98      2.5%
Masters degree               432     10.9%
Doctoral degree              160      4.0%
Do not know                  206      5.2%
Total                        3980   100.0%

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:0
posted:5/26/2013
language:Unknown
pages:85
yan tingting yan tingting
About