TVC-1066A
VIDEO TEXT INSERTER
OPERATION
&
INSTALLATION
M A N UA L
TRANSACTION VERIFICATION SYSTEMS, INC.
Corporate Offices: 150 South Washington St., Suite 301 • Falls Church, VA 22046 PHONE (703) 237-8686 • FAX (703) 237-2649 E-MAIL tvslink@aol.com • WEB SITE http://www.tvs-inc.com
Telephone support is available for installation and service assistance from 9 a.m. to 5 p.m. Eastern Standard Time, Monday thru Friday. If a return is required for repair / credit, please call TVS for a return authorization number. Returns without a R.A. # will be refused.
COPYRIGHT © TVS, INC. REVISED JULY 1998
TABLE OF CONTENTS
FUNCTIONALITY
page 1
CONNECTION DIAGRAM page 2
INSTALLATION
page 3
PROGRAMMING
page 5
ALARMING FEATURE
page 8
WARRANTY
page 12
TROUBLESHOOTING
page 13
SECTION 1
FUNCTIONALITY
The TVC-1066A is one of a series of Video Text InsertersTVS designs for the retail sector to stop employee theft. The TVC-1066A Video Text Inserter captures register transaction data being entered by the cashier and combines it with video imagery from standard monochrome or color video cameras to provide a composite video record of transactions in real time. NOTE: Each TVC-1066A requires a register-specific connector cable to connect the unit to the register. Each TVC-1066A also has an EPROM which is factory set for a specific register make and model. ALARMS: The TVC-1066A includes both event and activity alarms for quick review of exceptions that are deemed suspicious. VIDEO COMPATIBILITY: The TVC-1066A operates on video cameras sold by most major manufacturers; however, be sure that the camera being used produces a 2:1 interlace signal. Random interlace cameras will not work with the Video Text Inserter. Either a standard color or monochrome monitor and video recorder (time lapse or home recorder) may be used. COAX CABLE: TVS recommends 75 ohm (RG59/U) copper, braided shielded cable to connect the TVC-1066A to the CCTV equipment.
REGISTER
POWER
TEST
PROG
REGISTER
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
9 VOLT INPUT
DIAGNOSTIC
Mounting Screw Holes
TVC-1066A REGISTER END VIEW
Mounting Screw Holes
VIDEO IN OUT
1
2
3
4
5
6
TVC-1066A
VIDEO TEXT INSERTER
Mounting Screw Holes
TVS INC.
150 SOUTH WASHINGTON ST FALLS CHURCH VA 22046
TVC-1066A VIDEO END VIEW
Mounting Screw Holes
1
SECTION 2
CONNECTION DIAGRAM
SEE
CA
DIAGRAM BELOW FOR REGISTER CONNECTION
M
ER
A
ê
VIDEO
1 2 3 4 5 6 TRANSACTION VERIFICATION SYSTEMS, INC.
OUT IN TVC-1066A
VIDEO TEXT INSERTER
MONITOR
VIDEO RECORDER
IN OUT
2
SECTION 3
INSTALLATION
Before installing, consult the register connector guide to make sure you have the correct TVC-1066A Video Text Inserter and cable that is specific to your register make and model. The register connector cable should be installed by an authorized register dealer. TVS is not responsible for installations that damage the register and/or void the register warranty. Also make sure that the RG-59 cable from your camera is in place and is terminated with a BNC connector at a location where it will be plugged into the TVC-1066A. The RG-59 cable from the monitor or VCR should also be in place with a BNC on the end and should extend to where the TVC-1066A will be located. The TVC-1066A must be installed within six feet of the cash register and comes with a 9 Volt DC outlet that needs to plug into a nearby 110 V AC power adapter. Generally, the TVC-1066A is positioned under the counter—out of the way so it will not be inadvertently battered. The TVC-1066A should be installed accordingly: 1. IF YOU ARE NOT AN AUTHORIZED REGISTER DEALER, HAVE A REGISTER DEALER INSTALL THE REGISTER END OF THE CONNECTOR CABLE IN THE CASH REGISTER. 2. SELECT THE LOCATION WHERE YOU ARE GOING TO MOUNT THE TVC-1066A AND USING THE COVER AS A TEMPLATE MARK THE MOUNTING HOLES WITH AN AWL OR PENCIL AND DRILL STARTER HOLES FOR YOUR MOUNTING SCREWS. 3. MOUNT THE TVC-1066A IN THE LOCATION YOU PREPARED IN STEP 2 ABOVE BY INSERTING AND TIGHTENING THE SCREW IN THE MOUNTING HOLE ON EACH END. 4. INSERT THE RG-59 CABLE COMING FROM THE CAMERA INTO THE VIDEO IN CONNECTOR ON THE END OF THE TVC-1066A. INSERT THE RG-59 CABLE GOING TO YOUR VCR, CONTROL DEVICE UNIT OR MONITOR INTO THE BNC CONNECTOR MARKED VIDEO OUT ON THE SAME END OF THE CHASSIS. TIP: USE A SHORT LENGTH OF RG-59 TO CONNECT YOUR VIDEO OUT TO A MONITOR, POWER UP THE TVC-1066A AND SET THE SIMULATOR TO ON TO GENERATE A STREAM OF SIMULATED DATA. YOU CAN THEN ALIGN YOUR DISPLAY EXACTLY THE WAY YOU WANT IT. 5. TURN THE POWER TO THE CASH REGISTER OFF AND INSERT THE CABLE COMING FROM THE REGISTER INTO THE MATING DB25 ON THE END OF THE TVC-1066A CHASSIS (SEE FIGURE 1). 6. TURN THE POWER TO THE CASH REGISTER ON. 7. PLUG THE 9 VOLT DC POWER ADAPTER INTO A 110 VOLT AC OUTLET, MAKING SURE IT IS SECURELY SEATED. NEXT, INSERT
THE PHONO JACK ON THE OTHER END INTO THE MATING CONNECTOR ON THE END OF
FIGURE 1
TVC-1066A CHASSIS. THE GREEN LED SHOULD LIGHT UP IMMEDIATELY. IF LED DOES NOT ILLUMINATE CHECK YOUR POWER SOURCE AND THE 9 VOLT DC ADAPTER.
THE THE GREEN
8. IMMEDIATELY AFTER POWERING UP THE TVC-1066A A MESSAGE SIMILAR TO THE ONE SHOWN IN THE ILLUSTRATION AT THE RIGHT SHOULD APPEAR ON THE SCREEN. CHECK THE MESSAGE AND MAKE SURE THAT THE REGISTER MODEL SHOWN ON THE SCREEN CORRESPONDS WITH THE REGISTER YOU ARE CONNECTED TO. THE BOOT
MESSAGE WILL REMAIN ON THE SCREEN FOR ABOUT FIVE SECONDS AND THEN WILL BE REPLACED BY THE WORD
READY.
TRANSACTION VERIFICATION SYSTEMS TVC-1066A 161-0000-014-000065 CASIO CE3700
3
Diagnostic Lights
The diagnostic light group shows the power status and the register output status. The green LED marked POWER when lit indicates that the power to the TVC-1066A is ON. The red LED marked REGISTER indicates if the register is sending data to the TVC-1066A. Each time data is entered to the register the LED should blink. If the red LED does not blink when a transaction is rung up on the register it means data is not being received from the register and suggests a connector cable or register connection problem. The yellow LED marked TEST blinks each time a line is printed to the video screen.
The Display
The TVC-1066A display is user selectable from one to 12 lines of text. Two user selectable text sizes are available: large and small with 24 characters per line. The lines display the most recent transactions which have occurred on the register. When a new transaction takes place on the register, all existing transactions displayed on the screen are scrolled up and the latest transaction is displayed as the bottommost line. Each line represents a single transaction, of up to 24 columns. Display of a sale at the cash register might appear as follows:
CIGS CARTON COKE 1LITRE SUB TOTAL TAX TOTAL AMT TEND CHANGE 10.95 1.92 12.87ST .47TX 12.34TT 20.00AM 6.66CH <— This appeared first
<— Bottom display line
The display on the video screen is configured by means of a touch-tone telephone. Detailed instructions for programming the TVC-1066A to customize the screen display are described in the Quick Reference Guide and also in Section 4. Factory settings for the TVC-1066A are as follows: Six Line Display, Upper Left Corner of Screen, Display Color White Letters/Black Fringe, Screen Clear 30 Seconds, 24 Character Text Size. There are five basic adjustments which may be made to the display. These are character intensity, character size, style (which includes black or white letters, fringed letters, and background highlighting) the position of the display on the video screen, the number of lines to be displayed and the length of time the characters remain on the screen before being cleared.
4
SECTION 4
PROGRAMMING
Programming the TVC-1066A requires a touch-tone telephone. Simply plug the telephone into the mating jack on the front of the TVC-1066A marked PROG. (See FIGURE 3-1). When the receiver is lifted from the hook, the TVC-1066A automatically enters the programming mode. When the phone is hung up or unplugged the programming changes that have been made will be permanently stored in nonvolatile memory. Be careful not to disconnect the power from the TVC-1066A until after you have hung up or unplugged the phone; otherwise, the program changes will not be saved.
POWER
REGISTER
TEST
PROG
REGISTER
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○
9 VOLT INPUT
DIAGNOSTIC
FIGURE 3-1
After each command is entered, the telephone will respond with: [beep-beep] The command is accepted. [beep] A repeat/reverse command is accepted. [honk!] Either an unknown code has been entered or no further action is possible (i.e. all the way to the left already).
Setting the Text Display
TEXT LOCATION: After entering the numeric code, it may be repeated or reversed by pushing the * or # as many times as necessary to position the text as desired.
ABC
ABC DEF
2 3
* *
ABC MOVE DISPLAY LEFT
2
3
2
# #
MOVE DISPLAY RIGHT
GHI
4
JKL
DEF
DEF MOVE DISPLAY DOWN
5
MNO
6
3
MOVE DISPLAY UP
PRS
TUV
WXY
7
8
OPER
9 #
TEXT SIZE: There are two sizes of text, large and small with 24 characters per line. You may toggle back and forth between the two text sizes by entering the numeric code and then pushing * or #.
GHI
*
0
4
*
GHI SMALL TEXT
4
#
LARGE TEXT
TELEPHONE TOUCH-TONE PAD
DISPLAY INTENSITY: There is a range of character intensity or brightness. Enter the numeric value and then increase or decrease the brightness by pushing * or # as often as necessary.
1
*
DARKER TEXT
1
#
LIGHTER TEXT
SIMULATOR: The internal simulator allows testing of the display setup. Enter the numeric code and push * or # to toggle back and forth between simulator on and off. When the simulator is turned on, the TVC-1066 generates a continuous stream of simulated register data.
TUV
8
*
TUV SIMULATOR OFF
8
#
5
SIMULATOR ON
TEXT STYLE: There are several font display styles. The codes in this group perform a single function. Upon entering the style successfully, [Beep Beep] they will remain until reprogrammed.
1
DEF
OPER
0
ABC STANDARD WHITE TEXT
2 4 6 8
OPER
0 0 0 0
BOLD WHITE TEXT
3 5 7 1
OPER
0
GHI STANDARD BLACK TEXT
OPER
BOLD BLACK TEXT
JKL
OPER
0
MNO WHITE TEXT/BLACK FRINGE
OPER
BLACK TEXT/WHITE FRINGE
PRS
OPER
0
TUV WHITE TEXT/BLACK FRAME
OPER
WHITE TEXT/BLACK BACKGROUND
WXYZ
9
WHITE TEXT/SCREEN BLACK
NUMBER OF LINES: Two to 12 lines can be displayed. To select this function enter the following numeric code:
ABC
2
WXYZ
9
[BEEP-BEEP] (then enter the number of lines desired)
example: 2912 = 12 lines of text
CLEAR DELAY TIME: The text can remain on the screen for one to 99 seconds before it is cleared. Once in the function, enter a number in the range <1> to <99> to select the screen erase delay time. The text can also be displayed continuously on the screen, entering <0> <0>. To program this function, enter the following numeric code:
DEF
3
WXYZ
9
[BEEP-BEEP] (then enter the number of lines desired)
Clearing Memory
The storage memory of the TVC-1066A may become partially erased or scrambled. This is normally caused by static electricity or a power surge caused by lightning. It usually manifests itself by displaying data on the programming screen that is different from what you put in earlier including in some cases graphic characters. To correct this situation it is necessary to clear the memory and reprogram the system. From the menu, enter:
PRS
7
WXYZ
9
#
This code will prompt the following message:
PRESS # KEY TO RESET PRESS ANY OTHER KEY TO EXIT
Depressing the # key will clear the memory and default to the factory-installed program.
6
Programming Using a Personal Computer
To setup the display of the TVC-1066A using a PC, requires purchasing a TVC-PRO66 (Dealer97) software license and a TVC-PC66 a computer cable from TVS. Complete instructions for using the PC as a setup and programming device are contained in the TVC-PRO66 (Dealer 97) program.
Activity Alarm
Event Alarm
Transmit
+5 Volts
Receive 2
Ground 1
VIDEO IN OUT
3
4
5
6
TVC-1066A
VIDEO TEXT INSERTER
TVS INC.
150 SOUTH WASHINGTON ST FALLS CHURCH VA 22046
WHITE TRANSMIT
RED RECEIVE
BLACK GROUND
7
SECTION 5
ALARMING FEATURE
Each TVC-1066A comes equipped with two alarm output ports. The first is a register activity alarm which becomes active each time any key is depressed on the register keyboard. The second type is an event alarm in which selected actions taking place at the register will cause the alarm to be activated. Both alarms may be programmed for a specified length of time that the alarm is to remain active. Programming for the event alarm permits the selection of specific events by the user to cause an alarm. The event alarm is located at position four on the terminal strip. Position five on the terminal strip provides for an ACTIVITY alarm. Position one on the terminal strip is the common (ground) for both alarms. Alarm outputs may be connected to a variety of devices such as VCR's, quad units, multiplexers or switchers.
Installing the Alarms
1. RUN A SECTION OF THREE-CONDUCTOR, COLOR CODED, 20-GAUGE WIRE FROM THE TVC-1066A LOCATION TO WHERE THE VIDEO EQUIPMENT TO BE ALARMED IS LOCATED. 2. STRIP ABOUT 1/4" OF THE INSULATION FROM ALL THREE WIRES. 3. INSERT EACH OF THE STRIPPED WIRE INTO THE SUPPLIED SPADE TERMINAL,
AND CRIMP USING A PAIR OF DIAGONALS.
4. ATTACH THE SPADE TERMINALS TO THE APPROPRIATE POSITIONS ON THE CONNECTOR BLOCK OF THE TVC-1066A. 5. FOR MAKING CONNECTIONS AT THE VIDEO END OF THE ALARMING CABLE CONSULT THE INSTALLATION MANUAL FOR THE VIDEO EQUIPMENT THAT IS TO BE ALARMED. 6. MULTIPLE ALARM OUTPUTS MAY BE RUN FROM SEVERAL TVC-1066A’S TO A VIDEO DEVICE BY CONNECTING ALARM OUTPUT OF EACH OF THE TVC-1066A’S TO THE VIDEO DEVICE TO BE ALARMED (PARALLEL CONNECTION).
It is recommended that the alarm cable used be shielded cable.
Alarm Set-Up
The TVC-1066A has the capability to alarm up to 10 action codes and 10 items. The selected events are alarmed using the touch-tone telephone (used in programming the display options) or through a PC using TVC-PRO66 (Dealer 97) software which can be purchased through TVS. Entry of alarms are more complicated than setting up the screen display. Once entered they will remain in until they are reprogrammed. Enter the following numeric code:
GHI
4
WXYZ
9
[BEEP-BEEP]
Once you enter this function an instruction screen will be displayed. Within the set alarm function the touch-tone keys have the functions shown right in FIGURE 2.
ALARM SETUP Use These Buttons Up <2> Left <4> <6>- Right Alpha <7> <9>Alpha <8> Down Next <*> <#> Exit Screen Setup
FIGURE 2
8
CURSOR MOVEMENT: The following numeric keys perform cursor movement on the video screen.
ABC
2
MOVE THE SCREEN CURSOR UP ONE LINE
TUV
8 4 6
MOVE THE SCREEN CURSOR DOWN ONE LINE
GHI MOVE THE SCREEN CURSOR LEFT ONE CHARACTER
MNO MOVE THE SCREEN CURSOR RIGHT ONE CHARACTER
LIST SCROLLING: The following numeric keys are used to scroll lists and alphanumeric characters UP or DOWN.
PRS
7
SCROLL THE LIST/CHARACTER DOWN
WXYZ
9
SCROLL THE LIST/CHARACTER UP
SCREEN CONTROL: The following numeric keys are used to move from screen to screen and exit the alarm setup.
* #
MOVE TO THE NEXT SCREEN
EXIT THE ALARM SETUP. (RETURNS YOU TO THE DISPLAY SCREEN AND SAVE THE DATA ENTERED IN NON-ERASABLE MEMORY.)
Once the initial information display appears on the screen, you can move to the next screen by depressing the key. The screens that follow describe how to enter your alarms. Page forward until the following screen (used to setup alarms for action codes generated by the register) appears.
*
ACTION ALARMS
ACTION ----------O/U/E/N/A All All All All All All All All All All AMOUNT ll0.00 ll0.00 ll0.00 ll0.00 ll0.00 ll0.00 ll0.00 ll0.00 ll0.00 ll0.00
ACTION CODES are generated by the register at the command of the operator. Examples: TOTAL, NO SALE, VOID and computed tax amount. Actions differ from items sold in that the item sale is entered by the operator and always contains an item or department name as well as an amount. If the alarms have already been entered, the screen will show action codes such as VD, NS, RT etc. displayed in column one. Whether entered or not, the field will be blinking. To select the ACTION CODE you want to alarm depress the SCROLL UP PRS key or the WXYZ DOWN key to scroll letters up or down. 7 9
9
When the desired action code appears in the field, move to the OVER/UNDER field using the MNO key. 6 This field modifies the value contained in the amount field as follows: [All] Ignore the field value and alarm every occurrence of the selected action code. [Equl] Alarm only occurrences of the ACTION CODE where the actual value is equal to the specified value. [Undr] Alarm only occurrence of the ACTION CODE where the actual value is less than the specified value. [Over] Alarm only occurrences of the ACTION CODE where the actual value is greater than the field value. Use the scroll up WXYZ or scroll down PRS key to move between ALL, EQUL, UNDR, and OVER selection.
9
7
Upon selecting the modifier to be displayed, move to the amount field. Position the cursor at the first digit to change/enter and then depress the desired numeric value. Move the cursor to the next digit and enter the desired value. When the desired value has been entered use the move right key MNO to go to the next line. Complete as many lines as required. When finished depress the next page key to move to the next entry form.
6
*
The next entry screen that is displayed is used to alarm specific items or departments depending on the register setup: 1. TEN DIFFERENT ITEMS CAN BE ALARMED. 2. THE ITEM NAME MUST BE ENTERED EXACTLY AS IT APPEARS ON THE REGISTER TAPE INCLUDING SPACES AND ANY SPECIAL CHARACTERS. 3. THE TVC-1066A ALLOWS FOR UP TO 16 LETTERS IN THE NAME. 4. IF THE REGISTER GENERATES NAMES LONGER THAN 16 CHARACTERS IT WILL ALARM ALL ITEMS THAT MATCH THE FIRST 16 CHARACTERS. 5. ALL CHARACTERS GENERATED BY THE REGISTER ARE AUTOMATICALLY CONVERTED TO UPPER CASE IN THE TVC-1066A SO ITEM ALARMS ARE NOT CASE SENSITIVE. 6. AS IN THE CASE OF ACTION CODES THE ITEM MAY BE MODIFIED BY SPECIFYING AN AMOUNT AND WHETHER THE ITEM VALUE SHOULD BE EQUAL, GREATER OR LESS THAN THE AMOUNT SPECIFIED. The item entry screen will appear as follows:
ITEM ALARMS
Dept •••• •••• •••• •••• •••• •••• •••• •••• •••• •••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Over/Under • ALL • ALL • ALL • ALL • ALL • ALL • ALL • ALL • ALL • ALL Amnt • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00 • • 0.00
The first dot on the first line will be blinking indicating the cursor position. To enter the first letter of the ITEM NAME depress the SCROLL UP WXYZ key or the PRS DOWN key to scroll letters up or down.
9
7
When you have the letter you want in the first position move to the next letter position using the MNO key.
6
Repeat the process for each letter position until the item is spelled correctly. To make corrections use the move left key to go back to a letter position. NOTE: The letter list is arranged with A at the top or beginning of the list with ? at the end of the list. Starting with SCROLL DOWN will show A first while SCROLL UP will display the ? first.
After the first item entered move to the OVER/UNDER field. When the field is blinking use the UP or Scroll Down keys to select either EQUL, OVER, UNDR or ALL. Upon making the selection, move to the AMOUNT field and enter the desired amount using the SCROLL UP and DOWN keys to select the number for each position in the amount field. TIP: To alarm all items less than a certain amount, insert ALL into the item field. When all the Item Alarms have been entered, depress the next page key to move to the next entry form. The cursor will be located on line one at the word NEGATIVE which is the default type alarm. This means that the alarm is generally at five volts and goes to zero volts when it is active. To change the alarm type to POSITIVE depress the SCROLL DOWN key. Positive means the alarm is normally at zero volts and will go to five volts when active. PRS or UP WXYZ
7
9
10
Press the TUV key to scroll to the length of time line. -- Alarm Outputs ----------------------------------------------Event Alarm Negative Time 0.3 Sec Activity Alarm Negative Time 0.3 Sec
8
Now the length of time the alarm is to remain in an active state can be selected. The times range from two to 62 seconds in two second intervals. To select the time interval use the keys to SCROLL UP WXYZ or DOWN PRS until the desired time appears in the field. 9 7
Repeat the process for the register alarm line. Depress the next page key and you will return to the display screen. NOTE: The data entered will not be stored in permanent memory until the touch-tone telephone is hung-up or unplugged from the TVC-1066A.
11
SECTION 6
WARRANTY
Transaction Verification Systems warrants to purchaser that the TVC-1066A is free from defects in materials and workmanship under normal use and service. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL TRANSACTION VERIFICATION SYSTEMS, INC. BE LIABLE FOR CONSEQUENTIAL DAMAGES EVEN IF TRANSACTION VERIFICATION SYSTEMS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Transaction Verification Systems' sole obligation under this warranty is limited to replacing or repairing any part(s) which prove to be defective within sixty months (60) from the original invoice/purchase date. This warranty is void if, in the sole opinion of Transaction Verification Systems, the product has been subject to abuse or misuse. Transaction Verification Systems, Inc. makes no representations or warranties whatsoever with respect to software or firmware associated with its product and specifically disclaims any implied or express warranty of fitness for any particular purpose. Transaction Verification Systems reserves the right to alter or update any program, publication or manual without obligation to notify any person of such changes. No other person is authorized to assume for Transaction Verification Systems any other liability in connection with the sale of the TVS Video Text Inserter product line.
12
SECTION 7
TROUBLESHOOTING
1) NO POWER: If the green light (power indicator) does not light up, the transformer may be bad. While the transformer can be purchased from anywhere, it is important to have the correct polarity. The inside prong should be positive and the outside prong should be negative. The TVC-1066A operates on a minimum 9 Volt DC with 1 AMP and a mini phono male prong. 2) NO VIDEO OR POOR VIDEO PICTURE: a) Verify that the power source you are connected to is live and that the transformer is fully inserted into the receptical. b) Make sure that the VIDEO IN and VIDEO OUT connectors to the TVC-1066A have been properly made. c) Check the video picture when the camera is connected directly to the TVC-1066A and the monitor is connected directly to the TVC-1066A VIDEO OUT. d) Check all video connectors, especially the shield/drain wire to insure that there are no loose connections. e) Check the monitor/VCR for proper termination (75 OHM). 3) VIDEO DISPLAY IS OK BUT NO TEXT: a) Power down the TVC-1066A by disconnecting the power connector and then power up the TVC-1066A after a few seconds. Check to see if the initialization message appears. b) Check the 9 Volt DC power supply to insure it is supplying proper voltage under load (when connected to the TVC-1066A). 4) INITIALIZES PROPERLY BUT NO DATA: If the TVC-1066A initializes properly and the screen displays the proper message, but no data appears on the screen when the transactions are rung up on the cash register: • Make sure that the register make and model matches the label on the TVC-1066A. • Make sure the register connector inside the register is installed properly. 5) LOCKING UP: If the TVC-1066A locks up, due to static electricity, etc., the TVC-1066A can be refreshed by unplugging the power supply. If this does not reset the Video Text Inserter, the touch-tone telephone should be inserted into the RJ11 jack. From the menu, type: PRS WXYZ This code will prompt the following message:
7
9
PRESS # KEY TO RESET PRESS ANY OTHER KEY TO EXIT
Depressing # will reset the TVC-1066A; however, if TVS has programmed custom alarms for your interface, do not attempt this resetting method as it will erase these alarms and default to factory presets.
Thank you for choosing the leader in register interface technology.
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