Outline No 4

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					Outline No: 4.           Title:      Scope of Work

0001-K WY. BUSINESS COUNCIL INTERACTIVE WEB SERVICES

RESPONSIBILITIES OF THE PROPOSER
Web Programming and Development

The Proposer must have an expertise in and proven track record working with the
following:

   a.   Cold Fusion including file and directory tags
   b.   SQL server and databases
   c.   Access databases
   d.   Customized content publishing tools
   e.   Graphical interfaces and site usability
   f.   Web traffic measurement software and analysis
   g.   Internet marketing

Work closely with the WBC Marketing Division and Travel and Tourism Division, and
their Ad Agency and PR Firm to effectively carry out all Web-related tasks to maximize
the effectiveness of the WBC Web sites as local, national and international marketing and
informational tools.

Develop and implement ongoing site enhancement strategies anticipating future growth
and achieving WBC goals of recruiting out-of-state businesses to relocate to Wyoming,
retain existing Wyoming businesses and support new Wyoming businesses with the
ultimate goal of increasing the number of available jobs in the State of Wyoming and
facilitate the economic growth of Wyoming.

Advise the WBC on strategies for optimizing and enhancing Wyomingbusiness.org,
Wyomingfilm.org and Wyomingtourism.org to be more effective marketing tools for the
State of Wyoming and the Wyoming Business Council.

Advise the WBC on strategies to expand the WBC sites to include additional interactive
and informational resources that will benefit businesses in and out of the State.

Develop written manuals, specs and documentation of site features and provide training
to WBC staff on proper usage of features.

Be available on a daily basis to maintain the back-end programming of the sites and be
on-hand for immediate troubleshooting and testing.

Advise on ways to incorporate new interactive features, including e-commerce, into the
sites to enhance their value.
Keep the Marketing Division and Travel and Tourism Division current on new
programming and site design developments and how they might benefit the WBC sites.

Advise and counsel the WBC on all aspects of Web development and design.

Internet Marketing

Work closely with the WBC Marketing Division and Travel and Tourism Division, and
their Ad Agency and PR Firm to effectively carry out all e-marketing campaigns and
projects.

Develop and implement or assist with ongoing Internet marketing strategies to drive new
and repeat traffic to the sites and achieve WBC goals.

Optimize WBC sites to be more “marketable” online including, but not limited to, meta
tag consulting, search engine optimization, and other e-marketing related tactics.

Analyze Web traffic reports and traffic patterns, and make recommendations based on
analysis for site improvements and expansion.

Improve demographic data gathering, targeting and analysis for all WBC sites.

Keep the Marketing Division and Travel and Tourism Division current on new Internet
marketing tactics and how they might benefit the WBC sites.

Advise and counsel the WBC on all aspects of e-marketing.

Additional Interactive Services

Advise on and potentially develop other interactive marketing tools including, but not
limited to, interactive “business cards” and promotional CD Roms, etc.

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0044-M DEPT. OF FIRE PREVENTION AND ELECTRICAL SAFETY WY.
STATE FIRE MARSHAL’S OFFICE

Objectives of RFP
To replace existing PC Focus software that is „State incompatible‟ and create a reliable, secure
base of firefighter data that will enable State DFPES staff to „manage‟ records in the areas of
        - Training
        - Operational readiness
        - Departmental strategy and funding

Proposed Phase I of Emergency Services Training Database:
    Document training achievements and record professional certification levels automatically
    Reduce staff records maintenance and dramatically improve reporting capabilities
    Support the speedy formation of regional response teams
       Facilitate the access of Federal funding programs
       Support national accreditation of Wyoming state fire prevention organizations

Data Management Benefits:
    Establish current records in an accurate, manageable database
    Provide automated tracking of training and certifications, timelines and archival record
       keeping data for emergency services
    Maintain test scores
    Provide training „action‟ notices and achievement results
    Track firefighter task book and skill sheet accomplishments
    Provide query capabilities for individual training records, i.e. by fire department and/or
       organizations, local, county, regional and statewide in certification levels and also by
       actual curriculum instructed
    Free staff resources
    Generate visual maps of firefighter skills by area
    View regional response capabilities
    Increase reporting capabilities
    Enhance recruitment and firefighter retention
    Provide local access to current data

Departmental Strategy and Funding:
    Manage data to and from other State, Federal, and Military organizations
    Better coordinate with other fire and safety organizations such as TRADE, DHS,
       USFA/NFA, and NFPA
    Better access Federal funding sources
    Establish data management business model shared by other Wyoming state law
       enforcement and public safety organizations

The new system will not only resolve the existing problems, but will be more user friendly, easy to
maintain and will allow for easy modifications required in the system.

The proposal presented herein details the project scope, issues in the current ESC record
keeping system, proposed project approach/methodology, project requirements. The proposal
also highlights the future integration possibilities with other systems and information related to it.

Project Scope

The scope of the project at a high level involves replacing the existing Emergency Services
Computer PC Focus training tracking system and create a user friendly, menu-driven, easily
maintained software database that allows for easy modifications.

The new ESC system shall have the following key capabilities:

Functional Screens

Maintain Individual/Personnel details

For each person who has a training history maintained, individual information such as person‟s
name, SSN, current employment status, personal characteristics, date of birth, etc., will be
captured by the system.

In addition to the personal details, for each individual the system will capture and maintain one or
more addresses, agencies (employers), the type of discipline or career (public service career) the
person is involved and the training history associated with each individual.
The system shall allow for searching, adding and modifying any attribute of the individual record
or deleting an individual record.

Maintain Agencies details

The system shall allow for adding public service agencies that employ one or more of the
individuals mentioned above. Agencies information will be maintained by the system. Agency
details information will be organized as a list or other means that will enable the user to easily
access the information.

The system shall allow for adding or modifying any attribute of the agency record.

Maintain Career/Discipline details

The system shall allow for capturing and maintaining career information (types of emergency
services careers/disciplines) that one or more of the personnel mentioned above are involved in.

Career details information will be organized as a list or other means that will enable the user to
easily access the information. The system shall allow for adding or modifying any attribute of the
career record.

Maintain Courses details

The system shall allow for capturing and maintaining approved course information that an
individual trainee may take, and for which training history must be maintained. A course details
screen will capture attributes of said curriculum instructed such as the status (Pass or Fail), date
of status change, minimum required score, completion window frequency, expiration frequency,
instructors, etc.

Course details information will be organized as a list or other means that will enable the user to
easily access the information. The system will allow for adding or modifying any attribute of the
course record.

Maintain Certificate details

The system shall allow for capturing and maintaining certificate details which define individual
certificate(s) or levels of certification an individual trainee may take or attain, and for which the
training history needs to be maintained.

Certificate details information shall be organized as a list or by other means that will enable the
user to easily access the information. The system will allow for adding or modifying any attribute
of the certificate record. The new system will allow for automatic printing of certificates from
attendance rosters and or individual records.

Maintain Training Steps and Standard details

The system shall allow for capturing and maintaining training steps details related to a certificate.
In addition to this, the system shall also maintain standard details that define one of national or
international programs or organizations that define and support educational criteria used to train
or certify emergency services personnel.

Training steps details and standards details information shall be organized as a list or by other
means that will enable the user to easily access the information. The system shall allow for
adding or modifying any attribute of training steps and standards details information.
Update and Maintain Training Roster details

The system shall allow for adding training roster information – records of each training event,
either historical or planned for the future, with the scheduled date, time, place and list of
attendance (trainees who have taken the educational item) etc.

Roster information forms, the basis of the training history maintained by the system. Roster
information can also trigger addition of new individuals, agencies, courses, careers, certificates
etc.

The system shall allow for adding or modifying any attribute of training roster details.

Reports

The following reports shall be available in the system. This list is not all-inclusive and may change
as the project is developed.

Individual/Personnel Report

Individual/Personnel reports shall be generated by the system for one or more individuals that
consist of personal information, agency information, training history information (courses,
certificates etc.,) and other information associated with the individual(s).

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.

Roster Report

Roster report shall contain the training roster information that correspond to a training event, such
as the course offered on a certain date, location, list of the people attended, instructors, individual
information, test status (Pass/Fail) and other information related to the course, agencies and the
individual.

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.

Courses Report

Courses report shall provide information regarding the individuals who have attended the
courses, their personal information, agency information, the date/time information and all other
information related to the course, agencies and the individual.

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.

Certification Report

Certificates report shall provide information regarding the individuals who underwent the
certifications, their personal information, agency information, the date/time information and all
other information related to the certification, agencies and the individual. This will also allow for
documentation regarding types, dates and levels of certifications attained via the State of
Wyoming Firefighter emergency services certification program for individuals. The program will
allow for the printing of certificates and history of levels of certification awarded by the DFPES.

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.
Statistical Report (Quarterly, Annual or any period)

Statistical Report shall provide information regarding the number of certifications by individuals,
courses offered/conducted and all the training related activities that have occurred during a
specific time frame to include agency capability to query courses and certifications by
individual(s), departments, county or by several counties regionally, and by State of Wyoming.
The query will allow data on individual classes or by specific levels of emergency services State
of Wyoming DFPES issued levels of certifications.

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.

Re-certification Report

Re-certification Report shall generate valuable information about the validity of the certifications
of an individual and expiration details that would enable the Emergency Services Certification
office to initiate actions for re-certification.

This report will have a set of pre-defined filter criteria based on which the report data will be
displayed.

Users

The proposed ESC system shall have three levels of users:

       Administrator
       User
       Limited user

Administrator will be able to perform all the functionalities of the system. In addition to this,
administrator will be able to perform the system administration activities as defined in the
proposal.

Users can access all the information and functionalities in the system, except the administrative
functionalities.

Limited users will have “read-only” access. They will not be able to add, delete or manipulate
data. Limited users will be allowed for utilize the reports function. Certain sensitive information
may not be available to Limited Users (i.e. social security numbers, etc).

It is estimated that a total of 5 users will use the system. These users will be accessing the
system from various locations in the state. Primarily Cheyenne.

Documentation and Training

A user guide shall be provided to assist users in understanding and using the new ESC system.
The user guide will also act as the training manual for the end users of the system. An on line
tutorial shall be provided to assist users in understanding and using the new training program.

Historic Data Loading

Successful vendor will develop procedures and scripts to load historic ESC data into the new
database. It is preferred that the vendor develops or implement ways to import the existing data
through a one-time loading process.
After verification of the functioning of the new system, data from the existing system will be
transferred to the new system. Users will be transitioned to the new system gradually for
adequate training, and getting conversant with the new application.

Phase out the existing system and go live with the new system

While transitioning to the new system, users will run the old system in parallel for some time. This
would help mitigate the risks of not being able to access ESC data at any point of time from the
ESC system. Once the new ESC system functions properly and provides all the reporting
capabilities, usage of the old system will be discontinued (Phased out).

Deployment Options

Provide for the following deployment options for cost comparison.

    1. Centralized deployment on a new Windows Server
    2. Centralized deployment in one of the existing agency Server
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0056-M WY. TRAVEL AND TOURISM INTERACTIVE WEB

Project Goals

Travel & Tourism is the marketing division charged with bringing visitors to Wyoming.
By actively promoting Wyoming as a vacation destination to both the domestic and
international markets, the division of Travel & Tourism contributes significantly to
Wyoming‟s economic fiber by building a strong tourism industry. In addition, the Film,
Arts & Entertainment program markets Wyoming locations to production companies and
promotes Wyoming‟s cultural amenities to further increase economic development and
statewide tourism.

The objective of this Request For Proposal (RFP) is to enhance the consumer Travel &
Tourism websites and the necessary support infrastructure in order to maximize the
contributions from online marketing towards the overall Wyoming Travel & Tourism
marketing objectives.

The primary goals of this project are as follows:
    To enhance the consumer Travel & Tourism websites both visually and
       navigationally
    To provide the consumer with better search capabilities in order to find travel
       related information such as lodging, restaurants and activities
    To enhance the Supplier and Travel Trade database with the ability to better
       define and categorize the content
    To centralize the Supplier and Travel Trade content into a centralized repository
       in order to maintain consistent and accurate information
    Provide Intranet, Extranet and Internet access to the Supplier and Travel Trade
       database
    Provide the consumer an interactive map with which to access content
    To enable Wyoming Travel and Tourism with e-marketing tools

The RFP includes several sections that may not be applicable to all vendors. Please
refer to the section describing the Proposal Response for directions on how to respond.
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0238-M MANAGEMENT INFORMATION SYSTEM PROJECT FOR THE WY.
DEPARTMENT OF WORKFORCE SERVICES, EMPLOYMENT SERVICES
DIVISION

RESPONSIBILITIES OF PROPOSER [CONTRACTOR]:

     1.1    SCOPE OF PROJECT

     This project requires the contractor to provide data conversion, software
     application development, deployment, implementation, testing, documentation,
     and staff training for the State‟s public labor exchange system, WIA title IB case
     management – including fiscal management and processes, federal reporting, and
     associated processes, features and functionality detailed in the
     Requirements/Specifications document, “Attachment B”. The contractor will be
     responsible to assure that needs, as identified and as develop, are met within the
     boundaries of the contract, this RFP, and Attachment B to this RFP. This
     includes:

            1. Automated skills matching system including current ONET codes and
               skill sets
            2. On-line budget allocation and voucher/invoice processing capacity:
                   a. Fiscal data interface to current mainframe payment processing
                        system; to include invoice/voucher generation and tracking
                   b. System shall provide „audit‟ record
                   c. System shall generate reports by participant, by staff member,
                        by program, by agreement type, by location, by region, and by
                        state.
            3. Case management system, to include case notes, tracking of specified
               services, eligibility and other process form generation and data
               capture.
            4. Reports generation, to include federally required reporting,
               standardized management reporting, and customizable reporting on
               significant portions of the data collected.
            5. Administrative controls established for security, including a variety of
               user-roles to be defined in design sessions.
            6. State Required IT controls and security, as found in Attachment B of
               this proposal
            7. Data Interfaces, system ability to transfer and receive specific data
               sets.

     The automated MIS system will be deployed to over 280 staff and partners
     throughout the state, will be available via web interface to the public (both
     businesses and job seekers), in over 19 local office locations, program
     management/administrative staff, and the headquarters office in Cheyenne,
     Wyoming. This system must be available 24/7 and be accessible via the Internet.
    Internet automated MIS is defined by the ability to enter and access data,
    complete transactions, and generate reports, via a browser-based, Internet
    application. This system must be compliant with State internet standards; this
    system must be compliant with ADA established internet standards.

    A crucial decision regarding this MIS system includes defining which roles and
    functions, in relation to the maintenance, support and upgrades on the system, will
    remain with the Department and which roles and functions will be performed by
    the contractor in subsequent years. It is therefore suggested that proposers
    consider providing options in their proposals to the Department. Such options
    may include:

    Sample Option A: Delivery of a developed product, to include requirements, as a
    final sale to the Department. This type of option will include a projection as to the
    anticipated skills needed by the Department, estimated man-hours, and projected
    hardware costs of maintaining, supporting, and enhancing the system per year in
    subsequent years. This would allow the Department to evaluate resources needed
    by year and in a five year projection.

    Sample Option B: includes Option A, but provides for the contractor to
    additionally build a case for all or substantially all of the maintenance, support,
    and upgrades for subsequent years. This option may or may not include the
    „hosting‟ of the MIS. Again, this type of option will include a projection as to the
    anticipated skills needed by the Department, estimated man-hours, and projected
    hardware costs of maintaining, supporting, and enhancing the system per year in
    subsequent years; allowing the Department to evaluate resources needed by year
    and in a five year projection.

    As can be seen, a variety of options will serve to reduce Departmental costs,
    provide for maximum data access and flexibility, and best meet the required goals
    of this project.

    In addition, the contractor is required to formally recommend all hardware and
    infrastructure specifications needed to appropriately host these applications,
    regardless of where hosting may occur. We are specifically asking the contractor
    to evaluate our current system, recommend any changes or additions needed for
    the new applications, and provide expertise in the deployment and
    implementation of those hardware, software, and infrastructure resources.

    We are requiring the following activities to be conducted and addressed in the
    proposal.

   Requirements analysis
       o Documentation
              Detailed Design document
   Development
          o Infrastructure Design/Development
          o Hardware recommendation
          o Online Forms and reports
          o In-house data entry and customer management
          o Online fiscal management, processing and transaction history record
          o Business intelligence development
      Testing & Quality Assurance (QA)
          o Quality assurance plan
          o Test plan
          o In-house testing
          o Deployment plan
      Deployment
                    Pilot deployment, as recommended by the MIS Team
                    Full deployment
      Training
          o Courseware development
                    Labor Exchange system
                    Case management functions
                    Fiscal management and processing functions
                    Reporting functions
                    Internal reports & administration
                    Courseware to be developed in Powerpoint
          o Training
                    Department staff
                    Not to exceed 10 working days, with training in over 2 locations
                       throughout Wyoming.
                    Training of Agency IT/development staff
                    Help desk – not to exceed 40 hours per application.
      Exit Plan
          o IT hand-off - Written strategy on what and how to best hand over the
               application to the Department of Workforce Services‟ IT and program
               management staff.
          o End User Acceptance - Written strategy on how to best obtain dual sign-
               off that the application is functional and meeting the Department‟s needs.
      Project Management
          o Communication
          o Coordination
          o Regular review and maintenance of the project plan

STATE’S PROJECT REPRESENTATIVE

All project management and coordination for the State shall be through a single point of
contact designated as the Project Representative. The State Project Representative for
this project is Jacques Robertson. A Project Stakeholder Team will be working with the
successful proposer at each point of the project. The team will consist of Workforce
Services staff with expertise in Department Divisional needs associated with MIS needs,
and any other stakeholder representatives identified by the Employment Services
Division‟s MIS Team.
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0253-M DEPT. OF ADMINISTRATION & INFORMATION, INFORMATION
TECHNOLOGY DIVISION, MAINFRAME AND DASD UPGRADE

        SCOPE OF WORK

The Scope of Work involves a variety of components (mainframe, DASD and two (2) additional
operating systems) that need replacement, upgrading and implementation. The degree of
difficulty and the requirement to maintain our historical uptime requires a team approach that
brings all the components together in a logical plan that is inclusive and focused.

The State of Wyoming expects the team to be led by a Prime Contractor. The Prime will have a
Project Manager (Coordinator) who will interface with the State Project Manager and his team.
The State team will be comprised of representatives from ITD, Procurement and the Attorney
General‟s Office. The Prime Contractor will serve as a single-point-of-contact for all sub-
contractors and for all project matters from either the State or the contractor side.

The entirety of work will be done within the 2nd Floor Computer Room of the Emerson Building.

It is expected that the Prime Contractor will evaluate all of the components and their associated
needs to determine the order of installation. The Prime Contractor will then prioritize the tasks in
order to best utilize their resources and to minimize any required downtime.

The “bundled offering” approach may require multiple vendor groups or subcontractors. The
desire of the State of Wyoming is to deal with one (1) Prime Contractor in all issues from
requests, scheduling, physical moves, downtime, warranties, maintenance and billing.

The logistics of billing for components that vary in their complexity and time requirements will
require the Contractor to coordinate the billing cycles. The Contractor will inform A&I billing of
those cycles and of the order and description of the bills that will be received. All bills must be
clearly marked as to the component description and show the dollar amount approved for that
component. The approved and the billed dollars need to match in order for the bills to be
processed. Each of these bills must be signed by the Prime Contractor and the State of Wyoming
Project Manager. No bill will be paid without both of the signatures.

The Schedule of Work will be regularly updated, and will be communicated both in written and
verbal form to the State of Wyoming Project Manager and his committee. Any deviation from
the original Schedule of Work Plan will require a written explanation followed by an approval
from the State of Wyoming Project Manager.