Stakeholder Analysis

Document Sample
Stakeholder Analysis Powered By Docstoc
					                                                                  TALENT MANAGEMENT Stakeholder Analysis



How to Use This Document:

The Stakeholder Tool is the measurement piece used to create the Communications & Change Strategy. The tool is comprised of 4 elements:
*Matrix Data
*As Is vs To Be Communciations Gap
*Stakeholder Map
*Summary Data

To use the tool, please follow the instructions below. The tool has already been populated by generic information, and we will need to customize the data for each particular
stakeholder group

Matrix Data
The first step in completing the stakeholder analysis is to complete the Stakeholder Matrix (Matrix_Data Tab). It is important to involve the stakeholders in rating them along the four
dimensions. Capture the results in the matrix using H, M, or L.

Tool Definitions:
Stakeholder Group: Use this space to name the stakeholder or stakeholder group (ex. Project Team, Finance Dept etc.)
Definition/Stakeholder Characteristics: Use this part of the matrix to explain the characteristics of the stakeholder or stakeholder group (members, level in organization, function, role in
project, etc.)
Current Level of Awareness: Assign H (high), M (medium), L (low) ratings, reflecting each stakeholder’s current knowledge of the project or impending change
To-be Level of Awareness: Assign H (high), M (medium), L (low) ratings, reflecting desired level of knowledge regarding the project or impending change that each stakeholder should
acquire in order for the project or impending change to be successful
How Critical to Success of Project: Assign H (high), M (medium), L (low) ratings, reflecting each stakeholder’s ability to impact the success of the project or impending change
Amount of Behavioral Change: Assign H (high), M (medium), L (low) ratings, reflecting the amount of expected behavioral change that each stakeholder will experience (i.e. impact on
day-to-day activities)

As Is vs To Be Communications Gap

The As Is vs To be Communciations Gap provides a visual representation of each stakeholder group, their current and desired level of awareness of the impending changes (using a 5
pt scale). stakeholders and indicates how various stakeholders should be engaged to ensure success.

Once the data is in the matrix, it will populate the calculation area to the right and the graphing data area below.
The chart requires no additional modifications to plot.

Stakeholder Map




   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                      1/78
                                                                  TALENT MANAGEMENT Stakeholder Analysis



The Stakeholder Map provides a visual representation of stakeholders and indicates how various stakeholders should be engaged to ensure success. The Map plots each
stakeholder’s Influence vs Impact on the project, laying them out in a 9 square grid. The top right grid will result in a recommendation of "Enlist and Engage"; the center, center right
and middle top cells will result in a recommendation of "Involve as necessary", left and bottom most rows will result in a recommendation of "Keep informed". Each of these will be
defined in greater detail in the Communciations Plan deliverable

Once the data is in the matrix, it will populate the calculation area to the right and the graphing data area below. The chart requires no additional information to plot.
The graphing data is the result plus a random number between 0 and .5 to ensure the stakeholders with the same rating do not overlap.

Note: Both the Stakholder map and the As Is vs To Be chart will display the stakeholder groups visible on the Maxtix_Data tab. The Matrix Data tab has the ability to show and hide
sub-groupings using the "+" and "-" buttons in the left-most gray area of the spreadsheet. One can show or hide all groups at a particular 'level' using the "1", "2", "3" at the top and left
gray area of the spreadsheet (above the row/coumn numbers).


Summary Data

The "Summary Data" tab lists the stakeholders along with the Prioritization Score and Gap Score which are calculated on the "Matrix_Data" Worksheet.

Prioritization Score
The Prioritization Score provides a high-level ranking of all stakeholders. The Prioritization Score for each stakeholder is determined by multiplying the result of each dimension and
the corresponding weighting (a weighting of .1 for Current Level of Awareness and.3 for the other three dimensions) followed by summing the results across all four
dimensions.[[.1*CurrentLevel]+[.3*ToBe]+[.3*Critical] +[.3*AmtBehavChange]= Prioritization Score]

Gap Score
The Gap Score identifies stakeholders who will experience a significant amount of change and who are not currently aware of the change that will take place. The Stakeholder Gap
Score for each stakeholder is the difference between Current and To-Be Awareness. [[ToBeAwareness – CurrentAwareness] = Gap Score]
A high Gap Score indicates a stakeholder group that should be addressed in an urgent manner.




   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                       2/78
                                                                                                                       Talent Management
                                                                                                                   Stakeholder Analysis Report




                                            Stakeholder Analysis Matrix




                                                                                                                 How Critical to     Amount of
                                                                           Current Level of   To-be Level of   Success of Project Behavioral Change
                                                  Definition/Stakeholder     Awareness         Awareness          (Influence)        (Impacted)
   Stakeholder Group               Leader
                                                     Characteristics

                                                                           (High, Medium,     (High, Medium,    (High, Medium,     (High, Medium,     Description of Major Changes to This
                                                                                Low)               Low)              Low)            Low, None)                      Group                   Stakeholder Risks/Concerns   Mitigation Strategy   Communication Needs

                                                                                High               High              High               Low
All Medical Center Employees
All Medical Center Clinical
                                                                                High               High              High               Low
employees
All Medical Center Clinical
                                                                                High               High              High               Low
Managers/Supervisors
SME Managers/Supervisors                                                        High               High              High               Low
All Clinic Employees                                                            High               High              High               Low
    Clinic Employees (Amb.
                                                                                High               High              High             Medium
    EMR)
    Clinic Employees (Employed)                                                 High               High              High               High
Rehab                                                                          Medium              High             Medium              High

Lab & Radiology                                                                  Low             Medium              Low                Low

Respiratory                                                                     High               High              High               High
Case Management                                                                Medium              High             Medium            Medium
Media                                                                           High               High              High              High
Community
Community Advisory Board
                                                                                 Low             Medium             Medium              High
Members
Insurance Carriers                                                              Low              Medium             Medium             High
Executives                                                                      Low               High              Medium             High
Non-clinical employees                                                          Low              Medium              Low              Medium
Physicians (Locum)                                                              Low               High               High              High
Physicians (Residents)                                                          High              High               High              High
Physicians (Students)                                                           Low               Low                Low               Low
Physician Office Supervisors                                                    Low               High              Medium             High
Physician Committee Chairs                                                      Low               High              Medium             High
Nurse Leadership                                                                Low               High              Medium             High
College Clinical Advisory Group                                                 Low              Medium              Low              Medium
Unit Secretaries / Assistants                                                   Low               Low                Low               None
Physicians (All Specialties)                                                    Low               Low                Low               None
    Physicians (Cardiology)                                                     Low               Low                Low               Low
    Physicians (Gastro)                                                         Low               Low                Low               None
    Physicians (Nephrology)
    Physicians (Neurology)                                                      High               High              High             Medium
    Physicians (Orthopedics)                                                    Low                Low               Low               Low
    Physicians (Surgery / Anest)                                                Low                High             Medium             High
    Physicians (Med Surg)                                                       Low                High              High              High
    Physicians (PEDS / Family /
                                                                                 Low               High              High               High
    OB)
    Physicians (ER)                                                              Low             Medium              Low                Low
    Physicians (Neuro Surgery)                                                   Low              High               Low                High
    Physician Psychiatry                                                         Low              High               Low                High
    Physicians (Radiology /
                                                                                 Low             Medium              Low              Medium
    Pathology)
Pharmacy                                                                        Low                High              High               High
Nursing (All Specialties)                                                      Medium              High              High               High
    Nursing (ED)                                                                Low                Low               Low                Low

                                                                                 Low               High              Low                High
   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)                                                            Low               High              High               High




     42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
     Date Printed: 5/21/2013                                                                                                                                                                                                                            3/78
                                                                                                          Talent Management
                                                                                                      Stakeholder Analysis Report




                                                                                                    How Critical to     Amount of
                                                              Current Level of   To-be Level of   Success of Project Behavioral Change
                                     Definition/Stakeholder     Awareness         Awareness          (Influence)        (Impacted)
Stakeholder Group      Leader
                                        Characteristics

                                                              (High, Medium,     (High, Medium,    (High, Medium,     (High, Medium,     Description of Major Changes to This
                                                                   Low)               Low)              Low)            Low, None)                      Group                   Stakeholder Risks/Concerns   Mitigation Strategy   Communication Needs




 42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
 Date Printed: 5/21/2013                                                                                                                                                                                                                   4/78
                                                                                                          Talent Management
                                                                                                      Stakeholder Analysis Report




                                                                                                    How Critical to     Amount of
                                                              Current Level of   To-be Level of   Success of Project Behavioral Change
                                     Definition/Stakeholder     Awareness         Awareness          (Influence)        (Impacted)
Stakeholder Group      Leader
                                        Characteristics

                                                              (High, Medium,     (High, Medium,    (High, Medium,     (High, Medium,     Description of Major Changes to This
                                                                   Low)               Low)              Low)            Low, None)                      Group                   Stakeholder Risks/Concerns   Mitigation Strategy   Communication Needs




 42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
 Date Printed: 5/21/2013                                                                                                                                                                                                                   5/78
                                                                                                          Talent Management
                                                                                                      Stakeholder Analysis Report




                                                                                                    How Critical to     Amount of
                                                              Current Level of   To-be Level of   Success of Project Behavioral Change
                                     Definition/Stakeholder     Awareness         Awareness          (Influence)        (Impacted)
Stakeholder Group      Leader
                                        Characteristics

                                                              (High, Medium,     (High, Medium,    (High, Medium,     (High, Medium,     Description of Major Changes to This
                                                                   Low)               Low)              Low)            Low, None)                      Group                   Stakeholder Risks/Concerns   Mitigation Strategy   Communication Needs




 42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
 Date Printed: 5/21/2013                                                                                                                                                                                                                   6/78
                                                              Talent Management
                                                          Stakeholder Analysis Report




                                              Stakeholder Group



                                                                              Communication Challenges


                                           All Medical Center Employees
                                           All Medical Center Clinical
                                           employees
                                           All Medical Center Clinical
                                           Managers/Supervisors
                                           SME Managers/Supervisors
                                           All Clinic Employees
                                               Clinic Employees (Amb.
                                               EMR)
                                               Clinic Employees (Employed)
                                           Rehab

                                           Lab & Radiology

                                           Respiratory
                                           Case Management
                                           Media
                                           Community
                                           Community Advisory Board
                                           Members
                                           Insurance Carriers
                                           Executives
                                           Non-clinical employees
                                           Physicians (Locum)
                                           Physicians (Residents)
                                           Physicians (Students)
                                           Physician Office Supervisors
                                           Physician Committee Chairs
                                           Nurse Leadership
                                           College Clinical Advisory Group
                                           Unit Secretaries / Assistants
                                           Physicians (All Specialties)
                                               Physicians (Cardiology)
                                               Physicians (Gastro)
                                               Physicians (Nephrology)
                                               Physicians (Neurology)
                                               Physicians (Orthopedics)
                                               Physicians (Surgery / Anest)
                                               Physicians (Med Surg)
                                               Physicians (PEDS / Family /
                                               OB)
                                               Physicians (ER)
                                               Physicians (Neuro Surgery)
                                               Physician Psychiatry
                                               Physicians (Radiology /
                                               Pathology)
                                           Pharmacy
                                           Nursing (All Specialties)
                                               Nursing (ED)

                                              Nursing (PEDS / Family / OB)
                                              Nursing (Med Surg)




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                  7/78
                                                            Talent Management
                                                        Stakeholder Analysis Report




                                              Stakeholder Group



                                                                          Communication Challenges


                                           All Medical Center Employees




                                                                                                     Rehab
                                                                                                     Lab & Radiology
                                                                                                     Respiratory
                                                                                                     Case Management
                                                                                                     Media
                                                                                                     Community


                                                                                                     Insurance Carriers
                                                                                                     Executives
                                                                                                     Non-clinical employees
                                                                                                     Physicians (Locum)
                                                                                                     Physicians (Residents)
                                                                                                     Physicians (Students)




                                                                                                     Nurse Leadership




                                                                                                     Physicians (Cardiology)
                                                                                                     Physicians (Gastro)



                                                                                                     Physicians (Neurology)

                                                                                                     Physicians (Orthopedics)



                                                                                                     Physicians (Med Surg)


                                                                                                     Physicians (ER)



42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                                         8/78
                                                            Talent Management
                                                        Stakeholder Analysis Report




                                              Stakeholder Group



                                                                          Communication Challenges


                                           All Medical Center Employees
                                                                                                     Physician Psychiatry


                                                                                                     Pharmacy
                                                                                                     Nursing (All Specialties)
                                                                                                     Nursing (ED)


                                                                                                     Nursing (Med Surg)
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     #REF!
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     Nursing (All Specialties)
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0
                                                                                                     0


42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                                          9/78
                                                            Talent Management
                                                        Stakeholder Analysis Report




                                              Stakeholder Group



                                                                          Communication Challenges

                                                                                                     0
                                           All Medical Center Employees                              Executives
                                                                                                     Non-clinical employees
                                                                                                     Clinical employees



                                                                                                     Physicians (Hospitalists)
                                                                                                     Physicians (Locum)
                                                                                                     Physicians (Residents)
                                                                                                     Physicians (Students)




                                                                                                     Nurse Leadership




                                                                                                     Pharmacy
                                                                                                     Nursing (All Specialties)
                                                                                                     Read Only Group
                                                                                                     Labor Unions


                                                                                                     Vendors (Non-Clinical)
                                                                                                     EMS
                                                                                                     Admissions / Registration
                                                                                                     HIM




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                                          10/78
                                                                                                                                           Talent Management
                                                                                                                                       Stakeholder Analysis Report




                                                                                              Quantitative Results




                                                                                                                                                Amount of
                                                                                                                           How Critical to      Behavioral
                                                                                                        To-be Level of   Success of Project       Change                               Communication Gap
   Stakeholder Group                       Stakeholder Group               Current Level of Awareness    Awareness          (Influence)         (Impacted)     Change Prioritization        Score          Map


                                                                                                        (High, Medium,    (High, Medium,      (High, Medium,
                                                                              (High, Medium, Low)            Low)              Low)                Low)                                                    Group
                                                                                       4                      4                  4                  1
All Medical Center Employees       All Medical Center Employees                                                                                                         3.1                    0             5
All Medical Center Clinical                                                            4                      4                  4                  1
employees                          All Medical Center Clinical employees                                                                                                3.1                    0             5
All Medical Center Clinical        All Medical Center Clinical                         4                      4                  4                  1
Managers/Supervisors               Managers/Supervisors                                                                                                                 3.1                    0             5
SME Managers/Supervisors           SME Managers/Supervisors                            4                      4                  4                  1                   3.1                    0             5
All Clinic Employees               All Clinic Employees                                4                      4                  4                  1                   3.1                    0             5
    Clinic Employees (Amb.                                                             4                      4                  4                  3
    EMR)                           Clinic Employees (Amb. EMR)                                                                                                          3.7                    0             7
    Clinic Employees (Employed)    Clinic Employees (Employed)                         4                      4                  4                  4                   4.0                    0             8
Rehab                              Rehab                                               3                      4                  3                  4                   3.6                   1.6            7
                                                                                       1                      3                  1                  1
Lab & Radiology                    Lab & Radiology                                                                                                                      1.6                   0.8            2
                                                                                       4                      4                  4                  4
Respiratory                        Respiratory                                                                                                                          4.0                    0             8
Case Management                    Case Management                                     3                      4                  3                  3                   3.3                   1.2            6
Media                              Media                                               4                      4                  4                  4                   4.0                    0             8
Community                          Community                                           0                      0                  0                  0                   0.0                    0             0
Community Advisory Board                                                               1                      3                  3                  4
Members                            Community Advisory Board Members                                                                                                     3.1                   3.2            7
Insurance Carriers                 Insurance Carriers                                  1                      3                  3                  4                   3.1                   3.2            7
Executives                         Executives                                          1                      4                  3                  4                   3.4                   4.8            7
Non-clinical employees             Non-clinical employees                              1                      3                  1                  3                   2.2                   2.4            4
Physicians (Locum)                 Physicians (Locum)                                  1                      4                  4                  4                   3.7                   4.8            8
Physicians (Residents)             Physicians (Residents)                              4                      4                  4                  4                   4.0                    0             8
Physicians (Students)              Physicians (Students)                               1                      1                  1                  1                   1.0                    0             2
Physician Office Supervisors       Physician Office Supervisors                        1                      4                  3                  4                   3.4                   4.8            7
Physician Committee Chairs         Physician Committee Chairs                          1                      4                  3                  4                   3.4                   4.8            7
Nurse Leadership                   Nurse Leadership                                    1                      4                  3                  4                   3.4                   4.8            7
College Clinical Advisory Group    College Clinical Advisory Group                     1                      3                  1                  3                   2.2                   2.4            4
Unit Secretaries / Assistants      Unit Secretaries / Assistants                       1                      1                  1                  0                   0.7                    0             1
Physicians (All Specialties)       Physicians (All Specialties)                        1                      1                  1                  0                   0.7                    0             1
    Physicians (Cardiology)        Physicians (Cardiology)                             1                      1                  1                  1                   1.0                    0             2
    Physicians (Gastro)            Physicians (Gastro)                                 1                      1                  1                  0                   0.7                    0             1
    Physicians (Nephrology)        Physicians (Nephrology)                             0                      0                  0                  0                   0.0                    0             0
    Physicians (Neurology)         Physicians (Neurology)                              4                      4                  4                  3                   3.7                    0             7
    Physicians (Orthopedics)       Physicians (Orthopedics)                            1                      1                  1                  1                   1.0                    0             2
    Physicians (Surgery / Anest)   Physicians (Surgery / Anest)                        1                      4                  3                  4                   3.4                   4.8            7
    Physicians (Med Surg)          Physicians (Med Surg)                               1                      4                  4                  4                   3.7                   4.8            8
    Physicians (PEDS / Family /                                                        1                      4                  4                  4
    OB)                            Physicians (PEDS / Family / OB)                                                                                                      3.7                   4.8            8
    Physicians (ER)                Physicians (ER)                                     1                      3                  1                  1                   1.6                   0.8            2
    Physicians (Neuro Surgery)     Physicians (Neuro Surgery)                          1                      4                  1                  4                   2.8                   4.8            5
    Physician Psychiatry           Physician Psychiatry                                1                      4                  1                  4                   2.8                   4.8            5
    Physicians (Radiology /                                                            1                      3                  1                  3
    Pathology)                     Physicians (Radiology / Pathology)                                                                                                   2.2                   2.4            4
Pharmacy                           Pharmacy                                            1                      4                  4                  4                   3.7                   4.8            8
Nursing (All Specialties)          Nursing (All Specialties)                           3                      4                  4                  4                   3.9                   1.6            8
    Nursing (ED)                   Nursing (ED)                                        1                      1                  1                  1                   1.0                    0             2
                                                                                       1                      4                  1                  4
   Nursing (PEDS / Family / OB) Nursing (PEDS / Family / OB)                                                                                                            2.8                   4.8            5
   Nursing (Med Surg)           Nursing (Med Surg)                                     1                      4                  4                  4                   3.7                   4.8            8
                                0                                                      0                      0                  0                  0                   0.0                    0             0



   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                                         11/78
                                                                                                                         Talent Management
                                                                                                                     Stakeholder Analysis Report




                                                                                                                              Amount of
                                                                                                         How Critical to      Behavioral
                                                                                      To-be Level of   Success of Project       Change                               Communication Gap
   Stakeholder Group               Stakeholder Group     Current Level of Awareness    Awareness          (Influence)         (Impacted)     Change Prioritization        Score          Map


                                                                                      (High, Medium,    (High, Medium,      (High, Medium,
                                                             (High, Medium, Low)           Low)              Low)                Low)                                                    Group
                               0                                     0                      0                  0                  0                   0.0                    0             0
All Medical Center Employees                Weighting               0.1                    0.3               0.3                 0.3

                                                                                       Amount of
                                                                                      Behavioral        How Critical
                                                                                        Change         to Success of
                                                                                                                     Bubble Size
                                                           Graphing Data              (Impacted)          Project
                                                                                         (High,            (High,    (Gap Score)
                                                                                        Medium,          Medium,
                                                                                          Low)              Low)
                                                        #REF!
                                                        All Medical Center                 1.0                4.4               0.05
                                                        Employees                                                                                           1.00
                                                        All Medical Center Clinical        1.2                4.4               0.05
                                                        employees                                                                                           1.00
                                                        All Medical Center Clinical        1.2                4.0               0.05
                                                        Managers/Supervisors                                                                                1.00
                                                        SME                                1.2                4.4               0.05
                                                        Managers/Supervisors                                                                                1.00
                                                        All Clinic Employees               1.1                4.3               0.05                        1.00
                                                        Clinic Employees (Amb.             3.5                4.4               0.05
                                                        EMR)                                                                                                1.00
                                                        Clinic Employees                   4.3                4.1               0.05
                                                        (Employed)                                                                                          1.00
                                                        Rehab                              4.5                3.2              0.066                        1.32
                                                        Lab & Radiology                    1.4                1.2              0.058                        1.16
                                                        Respiratory                        4.0                4.2               0.05                        1.00
                                                        Case Management                    3.5                3.4              0.062                        1.24
                                                        Media                              4.1                4.0               0.05                        1.00
                                                        Community                                                                                           1.00
                                                        Community Advisory                 4.1                3.4              0.082
                                                        Board Members                                                                                       1.64
                                                        Insurance Carriers                 4.4                3.4              0.082                        1.64
                                                        Executives                         4.3                3.2              0.098                        1.96
                                                        Non-clinical employees             3.0                1.3              0.074                        1.48
                                                        Physicians (Locum)                 4.3                4.1              0.098                        1.96
                                                        Physicians (Residents)             4.4                4.1               0.05                        1.00
                                                        Physicians (Students)              1.3                1.1               0.05                        1.00
                                                        Physician Office                   4.2                3.2              0.098
                                                        Supervisors                                                                                         1.96
                                                        Physician Committee                4.0                3.1              0.098
                                                        Chairs                                                                                              1.96
                                                        Nurse Leadership                   4.1                3.5              0.098                        1.96
                                                        College Clinical Advisory          3.1                1.1              0.074
                                                        Group                                                                                               1.48
                                                        Unit Secretaries /                 0.3                1.4               0.05
                                                        Assistants                                                                                          1.00
                                                        Physicians (All                    0.3                1.2               0.05
                                                        Specialties)                                                                                        1.00
                                                                                           1.5                1.2               0.05
                                                        Physicians (Cardiology)                                                                             1.00
                                                        Physicians (Gastro)                0.0                1.5               0.05                        1.00
                                                        Physicians
                                                        (Nephrology)                                                                                        1.00
                                                                                           3.3                4.2               0.05
                                                        Physicians (Neurology)                                                                              1.00
                                                                                           1.4                1.5               0.05
                                                        Physicians (Orthopedics)                                                                            1.00
                                                        Physicians (Surgery /              4.3                3.2              0.098
                                                        Anest)                                                                                              1.96
                                                        Physicians (Med Surg)              4.4                4.3              0.098                        1.96
                                                        Physicians (PEDS /                 4.2                4.1              0.098
                                                        Family / OB)                                                                                        1.96
                                                        Physicians (ER)                    1.3                1.2              0.058                        1.16



   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                       12/78
                                                                                                                       Talent Management
                                                                                                                   Stakeholder Analysis Report




                                                                                                                            Amount of
                                                                                                       How Critical to      Behavioral
                                                                                    To-be Level of   Success of Project       Change                               Communication Gap
   Stakeholder Group           Stakeholder Group       Current Level of Awareness    Awareness          (Influence)         (Impacted)     Change Prioritization        Score          Map


                                                                                    (High, Medium,    (High, Medium,      (High, Medium,
                                                          (High, Medium, Low)            Low)              Low)                Low)                                                    Group
                                                   Physicians (Neuro                     4.4                1.2              0.098
All Medical Center Employees                       Surgery)                                                                                               1.96
                                                   Physician Psychiatry                  4.2                1.2              0.098                        1.96
                                                   Physicians (Radiology /               3.0                1.2              0.074
                                                   Pathology)                                                                                             1.48
                                                   Pharmacy                              4.3                4.1              0.098                        1.96
                                                                                         4.1                4.3              0.066
                                                   Nursing (All Specialties)                                                                              1.32
                                                   Nursing (ED)                          1.2                1.3               0.05                        1.00
                                                   Nursing (PEDS / Family /              4.2                1.2              0.098
                                                   OB)                                                                                                1.96
                                                   Nursing (Med Surg)                   4.4                4.1               0.098                    1.96
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                               #REF!              #REF!              #REF!               #REF!
                                                   #REF!                                                                                         #REF!
                                                   0                                     3.4                4.4               0.05                    1.00
                                                   0                                     1.0                1.1               0.05                    1.00
                                                   0                                     4.2                3.1              0.098                    1.96
                                                   0                                     4.5                4.4              0.098                    1.96
                                                   0                                     4.5                4.3              0.098                    1.96
                                                   0                                     4.1                1.3              0.098                    1.96
                                                   0                                     3.1                1.3              0.074                    1.48
                                                   0                                     4.4                4.5              0.098                    1.96
                                                   0                                     4.2                4.0              0.098                    1.96
                                                   0                                     1.4                1.5               0.05                    1.00
                                                   0                                     4.5                1.0              0.098                    1.96
                                                   0                                     4.3                4.2              0.098                    1.96
                                                   0                                     3.2                3.4              0.062                    1.24
                                                                                         4.3                4.4              0.098
                                                   Nursing (All Specialties)                                                                              1.96
                                                   0                                     1.3                1.5              0.058                        1.16
                                                   0                                     1.1                1.0              0.058                        1.16
                                                   0                                     1.1                1.2               0.05                        1.00
                                                   0                                     1.4                1.5               0.05                        1.00
                                                   0                                     3.4                1.3              0.074                        1.48
                                                   0                                     4.3                3.2              0.098                        1.96
                                                   0                                     4.0                1.4              0.098                        1.96
                                                   0
                                                   0                                     3.3                4.3               0.05                        1.00
                                                   0                                     1.2                1.1               0.05                        1.00
                                                   0                                     4.3                3.2              0.098                        1.96
                                                   0                                     4.3                4.1              0.098                        1.96
                                                   0                                     4.4                4.1              0.098                        1.96
                                                   0                                     4.3                4.3              0.098                        1.96
                                                   0                                     4.5                1.2              0.098                        1.96
                                                   0                                     3.4                3.0              0.062                        1.24
                                                   0                                     4.3                4.4              0.098                        1.96
                                                   0                                     4.3                4.2              0.098                        1.96
                                                   0                                     1.5                1.1              0.058                        1.16
                                                   0                                     1.1                1.3              0.058                        1.16
                                                   0                                     1.2                1.0               0.05                        1.00
                                                   0                                     1.2                1.4               0.05                        1.00
                                                   0                                     3.1                1.3              0.074                        1.48
                                                   0                                     4.2                3.3              0.098                        1.96
                                                   0                                     4.4                1.3              0.098                        1.96


   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                     13/78
                                                                                                                    Talent Management
                                                                                                                Stakeholder Analysis Report




                                                                                                                         Amount of
                                                                                                    How Critical to      Behavioral
                                                                                 To-be Level of   Success of Project       Change                               Communication Gap
   Stakeholder Group           Stakeholder Group    Current Level of Awareness    Awareness          (Influence)         (Impacted)     Change Prioritization        Score          Map


                                                                                 (High, Medium,    (High, Medium,      (High, Medium,
                                                         (High, Medium, Low)          Low)              Low)                Low)                                                    Group
                                                   0                                                                                                   1.00
All Medical Center Employees                       Executives                         3.3                4.4               0.05                        1.00
                                                   Non-clinical employees             1.1                1.2               0.05                        1.00
                                                   Clinical employees                 4.1                3.4              0.098                        1.96
                                                   Clinical Managers &                4.4                4.5              0.098
                                                   Supervisors                                                                                         1.96
                                                                                      4.4                4.2              0.098
                                                   Physicians (Hospitalists)                                                                           1.96
                                                   Physicians (Locum)                 4.3                4.4              0.098                        1.96
                                                   Physicians (Residents)             4.2                4.4              0.098                        1.96
                                                   Physicians (Students)              4.0                4.4              0.098                        1.96
                                                   Physician Office                   4.3                4.4              0.098
                                                   Supervisors                                                                                         1.96
                                                   Physician Committee                4.4                4.1              0.098
                                                   Chairs (see Bev)                                                                                    1.96
                                                   Nurse Leadership                   4.1                4.2              0.098                        1.96
                                                   College Clinical Advisory          1.0                1.1               0.05
                                                   Group                                                                                               1.00
                                                   Unit Secretaries /                 4.1                1.1              0.098
                                                   Assistants                                                                                          1.96
                                                   Physicians (All                    4.1                4.1              0.098
                                                   Specialties)                                                                                        1.96
                                                   Pharmacy                           3.3                3.4              0.062                        1.24
                                                                                      4.3                4.3              0.098
                                                   Nursing (All Specialties)                                                                           1.96
                                                   Read Only Group                    1.0                1.1              0.058                        1.16
                                                   Labor Unions                       0.0                0.5               0.05                        1.00
                                                   Vendors (Clinical level            1.4                1.1               0.05
                                                   3&4)                                                                                                1.00
                                                   Vendors (Non-Clinical)             1.3                1.3               0.05                        1.00
                                                   EMS                                3.5                1.0              0.074                        1.48
                                                                                      4.2                3.3              0.098
                                                   Admissions / Registration                                                                           1.96
                                                   HIM                                4.5                1.2              0.098                        1.96




   42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
   Date Printed: 5/21/2013                                                                                                                                                                  14/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  15/78
                                                    Talent Management
                                                Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




     42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
     Date Printed: 5/21/2013                                                  16/78
                                                    Talent Management
                                                Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




     42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
     Date Printed: 5/21/2013                                                  17/78
                                                    Talent Management
                                                Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




     42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
     Date Printed: 5/21/2013                                                  18/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  19/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  20/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  21/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  22/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  23/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  24/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  25/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  26/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  27/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  28/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  29/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  30/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  31/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  32/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  33/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  34/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  35/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  36/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  37/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  38/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  39/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  40/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  41/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  42/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  43/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  44/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  45/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  46/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  47/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  48/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  49/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  50/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  51/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  52/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  53/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  54/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  55/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  56/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  57/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  58/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  59/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  60/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  61/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  62/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  63/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  64/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  65/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  66/78
                                                      Talent Management
                                                  Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees
All Medical Center Clinical
employees
All Medical Center Clinical
Managers/Supervisors
SME Managers/Supervisors
All Clinic Employees
    Clinic Employees (Amb.
    EMR)
    Clinic Employees (Employed)
Rehab

Lab & Radiology

Respiratory
Case Management
Media
Community
Community Advisory Board
Members
Insurance Carriers
Executives
Non-clinical employees
Physicians (Locum)
Physicians (Residents)
Physicians (Students)
Physician Office Supervisors
Physician Committee Chairs
Nurse Leadership
College Clinical Advisory Group
Unit Secretaries / Assistants
Physicians (All Specialties)
    Physicians (Cardiology)
    Physicians (Gastro)
    Physicians (Nephrology)
    Physicians (Neurology)
    Physicians (Orthopedics)
    Physicians (Surgery / Anest)
    Physicians (Med Surg)
    Physicians (PEDS / Family /
    OB)
    Physicians (ER)
    Physicians (Neuro Surgery)
    Physician Psychiatry
    Physicians (Radiology /
    Pathology)
Pharmacy
Nursing (All Specialties)
    Nursing (ED)

   Nursing (PEDS / Family / OB)
   Nursing (Med Surg)




       42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
       Date Printed: 5/21/2013                                                  67/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  68/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  69/78
                                                     Talent Management
                                                 Stakeholder Analysis Report




   Stakeholder Group




All Medical Center Employees




      42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
      Date Printed: 5/21/2013                                                  70/78
                                                                                  Talent Management
                                                                              Stakeholder Analysis Report




                                              Stakeholder Group




                                           All Medical Center Employees
                                           All Medical Center Clinical
                                           employees
                                           All Medical Center Clinical
                                           Managers/Supervisors
                                           SME Managers/Supervisors
                                           All Clinic Employees
                                               Clinic Employees (Amb.
                                               EMR)
                                               Clinic Employees (Employed)
                                           Rehab

                                           Lab & Radiology

                                           Respiratory
                                           Case Management
                                           Media
                                           Community
                                           Community Advisory Board
                                           Members
                                           Insurance Carriers
                                           Executives
                                           Non-clinical employees
                                           Physicians (Locum)
                                           Physicians (Residents)
                                           Physicians (Students)
                                           Physician Office Supervisors
                                           Physician Committee Chairs
                                           Nurse Leadership
                                           College Clinical Advisory Group
                                           Unit Secretaries / Assistants
                                           Physicians (All Specialties)
                                               Physicians (Cardiology)
                                               Physicians (Gastro)
                                               Physicians (Nephrology)
                                               Physicians (Neurology)
                                               Physicians (Orthopedics)
                                               Physicians (Surgery / Anest)
                                               Physicians (Med Surg)
                                               Physicians (PEDS / Family /
                                               OB)
                                               Physicians (ER)
                                               Physicians (Neuro Surgery)
                                               Physician Psychiatry
                                               Physicians (Radiology /
                                               Pathology)
                                           Pharmacy
                                           Nursing (All Specialties)
                                               Nursing (ED)

                                              Nursing (PEDS / Family / OB)
                                              Nursing (Med Surg)




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                     71/78
                                                                              Talent Management
                                                                          Stakeholder Analysis Report




                                              Stakeholder Group




                                           All Medical Center Employees




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                 72/78
                                                                              Talent Management
                                                                          Stakeholder Analysis Report




                                              Stakeholder Group




                                           All Medical Center Employees




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                 73/78
                                                                              Talent Management
                                                                          Stakeholder Analysis Report




                                              Stakeholder Group




                                           All Medical Center Employees




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                 74/78
                                           Talent Management Stakeholder
                                                Communication Gaps


                                      As-Is vs. To-Be Awareness

           4.5

            4

           3.5

            3
  Rating




           2.5

            2

           1.5

            1

           0.5

            0



                                                                           As-Is
                                                                           To-Be




                                                  Stakeholder Group

42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                      75/78
                                                            Talent Management                                               ]
                                                             Stakeholder Map


                                                       Stakeholder Map          All Medical Center Clinical employees
                                                                                SME Managers/Supervisors
                                                                                Clinic Employees (Amb. EMR)
                                                                                Rehab
                                                                                Respiratory
                                                                                Media
                                                                                Community Advisory Board Members
                                                                                Physicians (Residents)
                                                                                Physician Office Supervisors
                                                                                Nurse Leadership
                                                                                Unit Secretaries / Assistants
                                                                                Physicians (Cardiology)
                                                                                Physicians (Nephrology)
                                                                                Physicians (Orthopedics)
                                                                                Physicians (Med Surg)
                                                                                Physicians (ER)
                                                                                Physician Psychiatry
                                                                                Pharmacy
                                                                                Nursing (ED)
                                                                                Nursing (Med Surg)
                                                                                #REF!
                                                                                #REF!
 Amount of Change (Impact)




                                                                                #REF!
                                                                                #REF!
                                                                                #REF!
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                Nursing (All Specialties)
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                0
                                                                                Non-clinical employees
                                                                                Clinical Managers & Supervisors
                                                                                Physicians (Locum)
                                                                                Physicians (Students)
                                                                                Physician Committee Chairs (see Bev)
                                                                                College Clinical Advisory Group
                                                                                Physicians (All Specialties)
                                                                                Nursing (All Specialties)
                                                                                Labor Unions
                                                                                Vendors (Non-Clinical)
                             Criticality to Success of Project (Influence)      Admissions / Registration




42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
Date Printed: 5/21/2013                                                                                                 76/78
                                                                                                         Stakeholder Analysis Summary Data



                                          Prioritization
          Stakeholder Group                                Gap Score
                                              Total
Project Governance                            4.00           0.00
     Executive Steering Committee             4.00           0.00
     Project Steering Committee               4.00           0.00
     Physician Advisory Committee             4.00           0.00
     Clinical Advisory Committee              4.00           0.00
PMO                                           4.00           0.00
Project Team                                  4.00           0.00
Physicians & Mid Levels (Independent)         4.00           0.00
ML Nurse Leadership                           3.90           1.60
Physicians & Mid Levels (Employed)            3.70           4.80
ML Clinical Managers & Supervisors            3.70           4.80
ML Physicians (Hospitalists)                  3.70           4.80
ML Physician Committee Chairs                 3.70           4.80
ML Physicians (All Specialties)               3.70           4.80
ML Nursing (All Specialties)                  3.70           4.80
GT Clinical Managers & Supervisors            3.70           4.80
GT Physicians (Hospitalists)                  3.70           4.80
GT Physician Committee Chairs                 3.70           4.80
GT Nurse Leadership                           3.70           4.80
GT Physicians (All Specialties)               3.70           4.80
GT Nursing (All Specialties)                  3.70           4.80                                                          Stakeholder Prioritization & Communication Gaps
GW Clinical Managers & Supervisors            3.70           4.80
GW Physicians                                 3.70           4.80
GW Nurse Leadership                           3.70           4.80
                                                                                                                6.00
GW Nursing (ED)                               3.70           4.80
                                                                       Blue-Stakeholder Prioritization
GW Nursing (Med Surg)                         3.70           4.80
CL Clinical Managers & Supervisors            3.70           4.80        Red-Communication Gap
                                                                                                                5.00
CL Physicians (Hospitalists)                  3.70           4.80
CL Physicians (Locum)                         3.70           4.80                                               4.00
CL Physicians (Residents)                     3.70           4.80
CL Physicians (Students)                      3.70           4.80
CL Physician Office Supervisors               3.70           4.80                                               3.00
CL Physician Committee Chairs (see Bev)       3.70           4.80
CL Nurse Leadership                           3.70           4.80                                               2.00
CL Physicians (All Specialties)               3.70           4.80
CL Nursing (All Specialties)                  3.70           4.80
                                                                                                                1.00
Leadership Council                            3.70           0.00
ML Executives                                 3.70           0.00
GT Executives                                 3.70           0.00                                               0.00
GW Executives                                 3.70           0.00
CL Executives                                 3.70           0.00
SME                                           3.60           1.60
Rehab                                         3.40           4.80
Lab & Radiology                               3.40           4.80
Respiratory                                   3.40           4.80
ML Clinical employees                         3.40           4.80
ML Admissions / Registration                  3.40           4.80
GT Clinical employees                         3.40           4.80
GT Admissions / Registration                  3.40           4.80
GW Clinical employees                         3.40           4.80                                                                                                            Dept
GW Admissions / Registration                  3.40           4.80
CL Clinical employees                         3.40           4.80
                                                                                                                                                      Prioritization Total          Gap Score
CL Admissions / Registration                  3.40           4.80
System Education                              3.30           1.20
ML Pharmacy                                   3.30           1.20
GT Pharmacy                                   3.30           1.20
GW Pharmacy                                   3.30           1.20
CL Pharmacy                                   3.30           1.20
Corporate Board of Directors                  3.10           0.00
Affiliate Board - Midland                     3.10           0.00
Affiliate Board - Gratiot                     3.10           0.00
Affiliate Board - Clare                       3.10           0.00
Affiliate Board - Gladwin                     3.10           0.00
All Medical Center Clinical employees         3.10           3.20

             42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
             Date Printed: 5/21/2013                                                                                                                                                            77/78
                                                         Stakeholder Analysis Summary Data




ML Physicians (Residents)                2.80   4.80
ML Physicians (Students)                 2.80   4.80
ML Unit Secretaries / Assistants         2.80   4.80
ML HIM                                   2.80   4.80
GT Physicians (Students)                 2.80   4.80
GT Unit Secretaries / Assistants         2.80   4.80
GT HIM                                   2.80   4.80
GW Unit Secretaries / Assistants         2.80   4.80
GW HIM                                   2.80   4.80
CL Unit Secretaries / Assistants         2.80   4.80
CL HIM                                   2.80   4.80
All Clinic Employees                     2.20   2.40
    All Clinic Employees (Amb. EMR)      2.20   2.40
    All Clinic Employees (Employed)      2.20   2.40
    All Clinic Employees (Independent)   2.20   2.40
Case Management                          2.20   2.40
ML Physician Office Supervisors          2.20   2.40
ML EMS                                   2.20   2.40
GT Physician Office Supervisors          2.20   2.40
GT MMR                                   2.20   2.40
GW EMS                                   2.20   2.40
CL EMS                                   2.20   2.40
System Human Resources                   1.60   0.80
ML Physicians (Locum)                    1.60   0.80
ML Read Only Group                       1.60   0.80
ML Labor Unions (Leadership)             1.60   0.80
GT Read Only Group                       1.60   0.80
GT Labor Unions                          1.60   0.80
GW Read Only Group                       1.60   0.80
GW Labor Unions                          1.60   0.80
CL Read Only Group                       1.60   0.80
Physicians (Honorary)                    1.00   0.00
Community Advisory Board Members         1.00   0.00
ML Non-clinical employees                1.00   0.00
ML College Clinical Advisory Group       1.00   0.00
ML Vendors (Clinical level 3&4)          1.00   0.00
ML Vendors (Non-Clinical)                1.00   0.00
GT Non-clinical employees                1.00   0.00
GT College Clinical Advisory Group       1.00   0.00
GT Vendors (Clinical level 3&4)          1.00   0.00
GT Vendors (Non-Clinical)                1.00   0.00
GW Non-clinical employees                1.00   0.00
GW Vendors (Clinical level 3&4)          1.00   0.00
GW Vendors (Non-Clinical)                1.00   0.00
CL Non-clinical employees                1.00   0.00
CL College Clinical Advisory Group       1.00   0.00
CL Vendors (Clinical level 3&4)          1.00   0.00
CL Vendors (Non-Clinical)                1.00   0.00
Media                                    0.70   0.00
Community                                0.70   0.00
Insurance Carriers                       0.70   0.00
CL Labor Unions                          0.00   0.00




              42a2bbb3-1137-4457-b258-9ce8881f6b9f.xls
              Date Printed: 5/21/2013                                                        78/78

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:0
posted:5/21/2013
language:Unknown
pages:78
tang shuming tang shuming
About