Refresher Programs by pp00pp

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									Refresher Programs
A recruitment & retention
strategy of ACT Health


 Presented Terri Conley M.N.
 Refresher & Overseas Program
 Coordinator
    Background
• Canberra adjacent
  to NSW

• Reputation for
  politics and
 weather
ACT Health
• 2 Tertiary Level Hospitals

• 5 Community Health Centres

• 1 Indigenous Health Center

• 2 Mental Health Care Facilities

• Services population of 500,000
  people including regional NSW
ACT Legislation
• Requires that a nurse who has
  not practiced for 5-10 years
  must undertake a refresher
  program.

• Over ten years formal
  education required i.e. return to
  UNI, or TAFE

• ACT Nursing & Midwifery Board
  undertakes random audits of all
  Nurses & Midwives annually.
Refresher Program
• Facilitated by Staff
  Development Unit of ACT
  Health

• All programs accredited via
  ACT Nursing & Midwifery Board
  commenced:

  • Registered Nurse 2005

  • Registered Midwifery 2006

  • Enrolled Nurse inaugural 2008
Why do Refresher Programs?
• 50% of workforce over 47
  yrs (44% are nurses)

• Over the last 3 years 6%
  increase demand for
  services in each year.

• Cost effective strategy in
  increasing nursing staff
  capacity of ACT Health.
Program Structure
• All programs based on 12
  week temporary employment
  contract with ACT Health.

• All participants paid at base
  rate.

• Supernumerary, supervised,
  clinical placement.

• Dedicated Program
  Coordinator.
Common to All
• Programs begin with 3 day
  orientation

• Weekly support meetings

• Competency Based
  Assessment undertaken in
  clinical placement
Features
• Firmly grounded in Adult
  Learning Principles.

• All prospective participants
  are interviewed.

• Minimum 3 days / week,
  Monday-Friday
Enrolled Nurse
• Phase 1                • Phase 3
   •    3 / 5 learning
       packages
       anatomy and          • Single clinical
       physiology.            placement of
                              10 weeks

• Phase 2
   • 1 week study
     block includes
     drug checking
     program
EN Refreshers
Registered Nurse
• 11 Learning packages
  varied topics A&P to Law

• Two x 6 week placements
  Medical / Surgical or
  speciality area if
  experienced.
    Midwifery Refresher
Module 1                        Module 3
Professional Issues in          Midwifery Knowledge in
   Midwifery Practice              Practice

                                •   5 workshops
•   Law Ethics                       •   Child protection
•   Evidence Based Practice          •   CTG workshop
•   Understanding Quality            •   NALS
                                     •   Friendly Feeding
                                     •   Midwifery Dilemmas
Module 2
Midwifery Knowledge             Clinical placement
   Review

     •   A&P and Case studies

     Both M1& M2 should
        be completed
        before starting M3
Advantage of Refresher Nurses
and Midwives

• Bring life experience

• Mature influence to
  workplace

• Passionate about nursing
Participation in 2008
• RN 17 completed -
  12 employed

• RM 3 completed -
  2 employed

• EN 7 completed -
  5 employed
Jane says

“ that ACT Health should
   explore different options
   for letting inactive nurses
   know about the refresher
   programs and how much
   the returnees are enjoying
   being back in nursing”
Evaluation
• 2006 Externally
  The programs provided a
  route for nurses to return to
  practice that would not
  otherwise exist.

• Annually from both
    Industry
     Participant
Governance
• Stakeholder committee

  – Current & former participants
  – ACT Health Nursing &
    Midwifery Office
  – Industry
  – ACT Nursing and Midwifery
    Board
Currently
• RNs 4

• ENs 4

• RM 1

All expected to complete
  their programs on time
 Since Program beginnings
Program Participated Retained to % Total
                     ACT Health


RNR     52           47         94


ENR     8            5          62


RMR     9            7          77
Finally
ACT Health has gained some
 extraordinary nurses by
 allowing an avenue for
 them to return to practice.

Being flexible to their needs
  promotes good will and
  increases their passion to
  return.
Thank you
terri.conley@act.gov.au

								
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