Findlay Subaru Earns Subaru of America 2013 Subaru Stellar Care Award
Cherry Hill, N.J. – (April 30th, 2013) Subaru of America, Inc. today announced that Findlay Subaru of St.
George, Utah joins an elite group set to receive the prestigious 2013 Subaru Stellar Care Award.
Online PR News – 17-May-2013 – “The Subaru Stellar Care Award is earned by top ranking Subaru dealers
who deliver an exceptional ownership experience to our customers,” said Bill Cyphers, senior vice president,
sales for Subaru of America. “Award recipients meet the high Stellar Care benchmarks for customer
satisfaction, brand representation, and operational excellence. Our brand has enjoyed record sales for the
past four years and this success is in large part due to the excellence of our retail body.”
“All Subaru dealerships deliver a high quality experience to our customers,” said Cyphers. “The Stellar Care
Award winners excel in the way they take care of their customers and represent the Subaru brand.”
Achieving this highly coveted award requires truly exceptional dedication and Subaru dealers must devote
significant time and resources to the customer experience throughout the year. Performance measures for
the program range from participation in all customer-focused Subaru programs to maintaining a
customer-friendly, inviting facility. Dealers must also achieve outstanding satisfaction scores for all key areas
in Sales and Service and demonstrate outstanding performance in Customer Loyalty.
1405 S. Sunland Drive