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Slide 1 - The University of Texas at San Antonio

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					         PRESENTED BY:
    Barbara Jackson, PHR
   Claudia Giliberti, MBA
www.utsa.edu/careercenter
What is the purpose of a
     RESUME????
    THE PURPOSE OF A RESUME

•   Generates job interviews
   Markets your skills
   Prepares you for interviewing
TYPES of RESUMES

CHRONOLOGICAL
 Highlights stable work history and career
  progression
 Preferred by Human Resource Professionals
 Suggested for Entry level positions


FUNCTIONAL
 Highlights skill sets - good for career changers
 For Experienced job seekers
     On average, how long does an employer
     spend reading your resume?

 A. 2-3 minutes

 B. 20-30 seconds

 C. 1-2 minutes

 D. As long as it takes
RELEVANT
to the position you are interested in


 Emphasize successes and achievements rather
  than job duties
 Quantify using numbers, percentages and dollar
 amounts (#, %, $)

 Utilize language and keywords used in the
 job posting
 Sell your strengths to the employer
 CONCISE

 First person (do not use pronouns such as
  “I” or “my”)
 Limited use of articles such as “the,” “an,”
  and “a”
 Begin with action verbs
 One page preferably
VISUALLY APPEALING
 Do not use templates (ie: Microsoft
    Word)
   Times New Roman, Arial, or Garamond
    font type
   10-12 font
   “1/2 - 1” margins
   Utilize bullet points, bolding,
    formatting, CAPITALIZATION,
    indentation
   Reverse Chronological order
   Use white space effectively
 Resume Do’s & Don’ts
Some important rules about your resume:

         Keep it short – one page if possible

     2.   Avoid gimmicks (large fonts, colored paper,
          etc.)

     3.   Be aware of your e-mail address!

     4.   Be professional and brief – you don’t have to
          tell the whole story in your resume!

     5.   NEVER put a picture of yourself on a resume!
 Resume Do’s & Don’ts
Some important rules about your resume:

     1.   Do not list high school graduated from or
          high school activities

     2.   Print on quality resume paper
     7.   White paper / black ink (only)
     8.   Make sure all contact information is up-to-
          date

     9.   No mispeld words
VERY Important!

 In order to be considered an applicant, most
   employers require you to complete their
               online application.
 All the rules of resume writing – especially
 grammar and spelling – also apply to online
                 applications!
Sections of the Resume
 Heading
 Objective
 Summary or Profile
 Education
      Related Coursework
 Work Experience
 Honors and Activities
 Additional skills
                    Heading
 Your full name in CAPS, bolded
 Current address , city, state, zip
 Telephone number/s with area code in parenthesis
 Professional E-mail address
                      Objective
Should be the specific job title or the type of job or
 industry you are applying for


                          THIS
“I am seeking a professional position with a
 progressive, stable organization where I can
 use my background and skills to grow with
 your company and one that offers
 opportunities for career advancement”.
               OR THIS
A summer 2011 internship in the
 Financial Analyst Internship Program
 with USAA
                    OR
Seeking an entry level position in
 Marketing, Sales or Communications
                  OR
The Business Development Account
 Manager position with Worldwide
 Express
           Summary of Qualifications
                 Or Profile
 Use 3-5 bullet phrases

 Use descriptive phrases that emphasize your strengths

 Include your transferable and industry skills to
  coincide with job description

 Be able to back up each description with an example (if
  asked)

 Be honest; don’t just list things that make you sound
  good
                  Examples
 Dependable and trustworthy; willing to go above
  and beyond expectations
 Strong foundation in financial concepts and data
  analysis
 Bi-lingual in English and Spanish or Intermediate
  skills in Spanish, or Read, write and speak Spanish
  fluently
 Dependable, detail-oriented, team worker
 Over four years experience performing various
  accounting procedures
 Excellent customer service skills with the ability to
  interact with a wide range of personality styles
                                Education

 Full name of current school - “The University of Texas at San
    Antonio”
 Full name of degree and major
    i.e.: Bachelor of Business Administration in Accounting
    (include minor if applicable)
   Expected graduation date (month and year)
   GPA if above 3.0 (Cumulative, Major) Any or all
   List other degrees completed at other colleges or universities (i.e.:
    Associate degree)
   Can include your contribution towards educational expenses
    (Financed 100% of college expenses through part-time work)
   Relevant Coursework – double bullet 3-6 courses related to your
    major
                EDUCATION
Can Also Include:

 Study-abroad programs (name of
  University, dates, classes taken)
 Class or group projects (experience
  gained, your role)
 Honors college, Dean’s List
                 Work Experience
   Reverse chronological order (most recent job 1st)
   List 2-3 jobs
   Job title, name of employer, city/state, dates
   Bullet achievements and results (what you can do to
    meet the employer’s needs)
 Use action verbs to begin; quantify using numbers,
  dollar amounts, percentages
 Include awards or recognition (Employee of the
  month, exceeded sales goals)
 Can group similar jobs (summer jobs, similar types of
  jobs)
 Include internship experience (can also list it
  separately)
                  Examples
 Sold 1000 units of office equipment to customers,
  exceeding monthly quota by 50%

 Selected by Management to train 6 new employees on
  corporate policy and procedure

 Promoted to Shift Manager after 4 months of service

 Accurately balanced $10,000 cash drawer daily

 Received numerous compliments for excellent customer
  service or recognized by Management for providing
  excellent customer service

 Gained experience resolving customer service issues
            Honors and Activities
                                 DO’S
 Professional and campus organizations with date, officer titles (can
  state purpose of organization and community benefits)
 Scholarships received
 Volunteer involvement
 Dean’s List (can also be listed under Education)
 National designations

                               DON’TS
 List controversial organizations (ie: Young Democrats)
 Abbreviations (ie: AZP) List full name of organization
                      Examples
 Society of Human Resource Management, Student Chapter, UTSA,
  President, 2009-Present
 McDermott Scholarship, 2008-2010
 American Heart Association, Volunteer Coordinator, 2009-Present
 Dean’s List – UTSA, fall 2010
 National Society of Collegiate Scholars – 2010
 HEB CAP (Career Action Program); fall 2010; College of Business
  program designed to promote professionalism and prepare
  business students for career opportunities)
 Junior Achievement, spring 2009, presented business topics to
  elementary students
             Additional Skills
 Microsoft Office Skills – Word, Excel, PowerPoint
 Other Languages Spoken
 Other Certifications (CPR, OSHA) and expiration date

Examples:
   Proficient in Microsoft Word, Excel, PowerPoint
   Fluent in Spanish; conversational in French
   Bloomberg Certification, UTSA, spring 2011
   Texas Real Estate Broker License, valid through August 2012
  What not to put on a resume

 Social Security number        Political Affiliations
 Date of Birth                 Anything negative
 Pictures                      Race, religion, ethnicity
 Hobbies                       Marital Status or # of
 “References available upon     children
  request”                      Criminal Record
 High School Information       Health
  (once you are a               Gender
  Sophomore/Junior)
             The Finished Product

 Proofread it and have it reviewed by others; no
  mistakes
 Most HR managers see the resume as a reflection of
  the applicant
 Accompanied with a cover letter targeted to each
  specific company
LIST OF REFERENCES
 Preparing Your Reference
 List
 Separate Page with letterhead   matching your resume
 3-5 references who know you and your work (work
and/or school)
 Ask their permission and know what they will say about
you
 Only provide when requested by employer
 Make sure your References have an updated copy of your
resume, and keep them informed of your progress
 Send them a thank you note once you’ve been hired
              Reference Content

 Each reference should include:
   Person’s first and last Name
   Their title (don’t guess)
   Name of Organization they work for
   Business address, City, State, Zip
   Phone Numbers (where they want to be contacted)
   E-mail address
   Your relationship to that person
                BOB E. JONES
              4752 Wall Street
          New York City, NY - 20012
               (410) 756-2575
           bobejones@gmail.com


         Tom E. Hummer (Full Name)
     Senior Manager and Supervisor (Title)
    Enterprise Rent A Car (Organization)
           731 ERAC Drive (Address)
      Austin, Texas 79110 (City, State, Zip)
              936-342-0909 (work or home phone)
rentus@eracs.com (work or a personal e-mail)
      Former Supervisor (their relationship to you)

                Dr. Sara A. Taylor
 Professor – Management Information Systems
    The University of Texas at San Antonio
                One UTSA Circle
           San Antonio, Texas 78249
                  210-458-4766
              sara.taylor@utsa.edu
                Former Professor
COVER
LETTERS
 The Purpose
 To accompany your resume/on-line application to a
  potential employer
 Stimulate interest in you

 Discuss how your skills match the job opening

 Inform the employer about what you can do for them
  and differentiate yourself from other candidates
 Provide a sample of your writing ability
Important things to consider

 A cover letter should be sent with every resume
 Effective cover letters require research on the job
  opening and the employer
 Cover letters must be tailored to each job posting
  (make sure you possess the requirements for the job
  and you highlight your skills in the body of the letter)
 Cover letters should be directed to a specific person
  whenever possible.
 No spelling or grammatical errors.
Parts of a Cover Letter
 Heading (same as resume)
 Date
 Company Name of Contact, their title, address
 Salutation (Dear Ms. or Mr. …, Dear Human Resource Manger)
 Introductory Paragraph (how you heard about the opening,
  title of job opening, why you’re interested)
 Body of Letter (most important section, match your skills to
  the job skills stated in the job opening, sell your strengths)
 Closing (what you would like to see happen next, how you can
  be reached)
 Signature

				
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