CS3 Technology 18 Service Pillar Recognition Program April 2013 Winners
CS3 Technology’s Service Pillar recognition program honors O-Tex Pumping employees.
Congratulations Melissa Earls and Tiffany Cornwell, Recipients of the Under Promise, Over
Deliver Service Pillar Recognition Award for April!
Tulsa, OK, May 14, 2013 --(PR.com)-- Melissa Earls, Controller, and Tiffany Cornwell, Assistant
Controller, with O-Tex Pumping are the recipients of CS3 Technology's “Under Promise, Over Deliver”
Service Pillar program recognition. The tenets of this Service Pillar are to always be conservative in your
estimates and promises, then deliver more than what is expected.
Shawn Slavin, VP of Consulting at CS3 Technology, nominated Melissa and Tiffany. He writes, “O-Tex
had been growing at an astounding pace. With an increase in locations and staff size, Melissa and Tiffany
recognized that their current systems could no longer support their operations. They needed to transform
accounting, billing, and human resources.” Over the next several months, four separate systems were
replaced simultaneously. “Payroll and HR were the first systems up and running, preparing checks for
more than 500 employees. Three months later accounting and operational management systems were
running. These systems processed hundreds of invoices, paid thousands of check, and accommodated 20
users in five states.” O-Tex is currently working on the asset inventory and depreciation system and the
time and attendance system is up next.
“As if this wasn't a monumental task on its own, Melissa and Tiffany were also handling a sales tax audit,
helping to bring on new investors, expanding O-Tex's fleet of vehicles, adding new field locations and
launching new ventures,” said Shawn. “These two remarkable ladies work well together to create a vision
and bring it to fruition.”
O-Tex Pumping, founded in 2008, provides primary and secondary cementing and specialty pumping
services throughout most major shales. Their state-of-the-art operations feature dual-fuel equipment and
fleets along with innovative research and development. The staff at O-Tex Pumping is dedicated to
putting “customer service” back into the customer experience while making safety and environmental
responsibilities top priorities. More information about O-Tex Pumping can be found at
CS3 Technology, a professional knowledge firm specializing in the sales, installation, and support of ERP
and HRMS solutions, hosts the “18 Service Pillar” program. The program stems from CS3 Technology's
internal commitment to hiring people who exhibit a series of 18 service standards, such as “Be
Authentic,” “Communicate,” and “Spend Money As If It Were Your Own.” The program has been rolled
out to include the recognition of customers. Each month, a video highlighting one behavior is featured on
CS3 Technology's website. Customers and CS3 Technology employees have the opportunity to nominate
customers and the CS3 Technology selects the recipient.
For more details on the Service Pillars program along with current videos and award recipients, please
About CS3 Technology
CS3 Technology exists to bring technology solutions into the business world, while exceeding customer
expectations through increased effectiveness and profitability. For over 20 years CS3 has helped a variety
of businesses across industries with our expertise in business software projects. The mix of an
award-winning team, exceptional skills and top-rated accounting and human resource software allows us
to extend Protection Pricing with a Confidence Contract to our customers.
Our 18 Services Pillars clearly define the standards our consultants apply to each step of an engagement.
These 18 Service Pillars include valuable guidelines such as: Show Up Ready to Work, Focus on
Delivering Value and Look for Improvements. As a long-term business partner, our consultants become
an extension of our customer's organizations, helping them meet their management, production and
“A software solution is only as good as the implementation team. CS3 Technology is led by a
tremendously talented team backed up by a fiercely dedicated staff. Our highly experienced strategic
thinkers transfer their knowledge to your team guaranteeing a flawless execution of your vision,” said
Gary Crouch, President.
For more information please visit www.cs3technology.com.
Contact via Email
Online Version of Press Release:
You can read the online version of this press release at: http://www.pr.com/press-release/490917