Graded-Innovations from the past, in the present and for the future. Luiz Augusto Zicarelli de Oliveira ICT Network and Infrastructure Mgr. January 2013 Luiz.firstname.lastname@example.org | @luizicarelli Graded is an American school that serves an international Mission community of learners by inspiring individual excellence in a collaborative setting, fostering intercultural competence and Statement empowering students to become engaged, ethical citizens in a dynamic world. Early ’70 to mid ‘90 : AV department was responsible for the equipment used by students and in the offices. Early ’80: First computers were accquired . Late ’90 : Technology Department formally created. Graded’s IT 2003 : Libraries were merged into the Tech Dept. History 2008 : Evolved to ICT Department. Slide and overhead projectors were widely used in classrooms. A/V Dept.: Tape recorders (K7 and VHS) First Generation of Resources A/V Dept.: First First computer lab (1982-83) Generation of Resources First computer lab assembled in 1983 ( one of the first in Brazillian schools). First secondary school of South America with Internet “class C” A/V Dept.: Need node, in 1992 for innovation 1995 - Students and staff able to Dial-in and connect to school’s system. 2000 – Launch of Teacher and Staff Laptop Program, with over 100 teachers receiving their first laptop. 2001 – First attempt to wireless-network on campus Late 90’ the first classes using iMac Labs and other proper resources. From A/V to IT New Media Center built in 1998, with US Library and A/V Dept. In the same building. then ICT Number of computers increased 500% in 5 years. Pressure for Mobility. Past-2000 2001-10 2011-future PC Desktops spread BYOD Basic Language through school Computers Deactivated Labs 3 iMac Labs Smaller TCO From A/V to IT PC Desktops Laptop Carts 2 Mac labs Smartphones and then ICT Laptop Checkout tablets 2 PC labs Wireless network Collaboratories 10/100mbps Gigabit ethernet connection Connection cloud-based Increasing internet systems Low Internet demand demand Unified IP Thelephony Communications 1999 : first wireless access points ( Cisco aironet 340) 2000/01 : Laptop Program 1st year 2001/02 : 1st. wireless laptop carts (Dell and Mac) 2002/03 : 1st. Gen. Wireless infrastructure deployed (Enterasys) From A/V to IT 2003-2008: full structured cabling installation and Equipment upgrade. then ICT Mobility Evolution 2007: Enterprise-level Wireless (Aruba) 2008/09: Google apps adoption 2009/2010: Email Migration (Gmail) 2010: Platform Migration (Novell to Microsoft) 2012: Ipad Pilot 500 450 400 350 300 250 From A/V to IT 200 then ICT 150 100 Evolution of devices 50 0 1995 2000 2005 2012 macs 24 40 127 62 PC-Desktop 63 270 371 282 PC-Laptop 1 200 231 438 PC-Netbook 0 0 0 123 tablets2 0 0 0 25 macs PC-Desktop PC-Laptop PC-Netbook tablets2 140 120 100 80 From A/V to IT 60 then ICT 40 20 Available equipment on Campus from 2000 to 2012. For staff, faculty 0 and students. 1995 2000 2005 2006 2007 2008 2009 2010 2011 2012 Projectors 0 3 15 34 48 50 56 86 127 129 Labs 2 10 13 15 20 21 21 20 19 16 Wireless Aps 0 5 13 15 48 55 96 120 123 125 printers 12 110 110 80 68 59 61 65 69 71 still cameras 10 10 12 14 30 43 47 54 73 77 video 3 5 14 11 14 29 35 37 52 60 Projectors Labs Wireless Aps printers still cameras video IP PBX, using SIP Phones, with 300 internal extensions, but only150 Direct-dial (Siemens) 15 Fax/Backup Direct lines 90 Cell phone lines 50 3G modems 100Mbps Internet Conection (3 different providers bundled and ballanced) 14 Servers, with 4 of them holding 14 virtualized machines 10 TB of storage From AV to IT 31 border switch units (enterasys B3G/B5G) 124 Wireless Access Points then ICT 77 Digital Cameras 60 Video Cameras Current Environment 162 docking stations 38 document cameras 90 eBeams 75 Networked Printers 129 Projectors 82 Networked Digital Clocks 21 scanners 905 Computers 25 iPads (pilot) From A/V to IT then ICT Network design 2001 From A/V to IT then ICT Network design 2012 Antivirus – from Trend Micro to Symantec.cloud DNS – recursive DNS from DynDNS, which also provides Internet content filter, the Internet Guide. From AV to IT Monitoring – OpMon, from OpServices, provides customized then ICT infrastructure monitoring, based on Nagios. Systems as Services Google Apps – Documents, Calendar, Email, Blogs, Sites, and many other online resources. Web site – Developed and hosted by Finalsite Student Information System – Veracross, hosted by Breuer Co. OpMon - https://Monitor.graded.br From AV to IT Wireless Dashboard - https://wireless-master.graded.br:4343/ then ICT Internet Load Balancing - https://172.16.16.1/load.htm Monitoring and Controlling Netsight - http://10.10.1.7:8000/Clients/index.jsp System Center 2010 Hyper-V and Cluster manager ERP system implemented in 2000, called Microsiga Protheus 6, using SQL database. From AV to IT In 12 years, the system has evolved and spread to all areas, to then ICT version 11, to be implemented next Jan 25th. ERP New Version will have also a new infrastructure, with two new servers, fully redundant. https://microsiga.graded.br First e-mail system was implemented in 1995. From 2001 until 2009 Graded used the Novell’s Groupwise. It was From AV to IT locally stored on a simplex mode. then ICT In 2005 Web-based Anti-spam service was added to the email system. Email In 2009 accounts were migrated to Gmail (Google Apps). Old service was permanetly deactivated in 2010. http://mail.graded.br Until 2004 control was made by hand or spreadsheets. From AV to IT First digital system implemented in 2005. Installed and mantained on campus. (Track-it) then ICT In 2008 service was migrated to SaaS system, online and off- Helpdesk campus. (Helpdesk) https://www.loop1helpdesk.com/cgi- bin/WebObjects/HostedHelpdesk.woa/wa?id=153 ERP Until 2008 Databases were not consistent, and each area worked From AV to IT on a different database, on different formats, MDB, DBF, DBX. then ICT Databases 2009 New Saas Student information system was implemented Veracross. https://www.veracross.com/graded/esweb.asp Strategic Planning Measuring and controlling ICT ITIL/Cobit/PMI Frameworks Management Continuous improvement Processes Mapping Reports ICT Control and mitigation of issues and problems Management Knowledge base Integration with contractors Inventory 16 Local Service Providers, 10 including on-site support 7 International Service Providers ICT Inventory - More than 100 software available for teachers and Management students usage Current priorities / challenges Liability - More than 1300 users every day. Security - More than 1000 wireless devices logged in every day. Mobility – 3 to 1 ratio – Consummerization Anytime and Anywhere access 21st. Century Social Networks - online communication School’s ICT Virtualization In the horizon Cloud solutions Digital Content THANK YOU! Access our Cohort group forum at http://innovate2013.ning.com/group/the-people-behind-the- scenes-infrastructure and share your ideas!
Pages to are hidden for
"Graded-Innovate2013.pptx - Ning"Please download to view full document