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Slide 1 - CalACT

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									       FTA BUS SAFETY & SECURITY PROGRAM


          TRANSIT SAFETY, SECURITY, and
            EMERGENCY PREPAREDNESS
                 PRESENTATION

           CalACT Spring Conference 2009

                            Presenter: Ream Lazaro
Federal Transit Administration
Office of Safety and Security
                                 Overview of the

                 FTA Transit Bus Safety
                  & Security Program

                                 Federal Transit Administration
                                 Office of Program Management
                                  Office of Safety and Security
Federal Transit Administration
Office of Safety and Security
Program BACKGROUND

                       “How did the program evolve?”

      History of Bus Program
      NTSB Recommendations to US DOT
      Initial Model Program Development
      Difficulties with Initial Model Program
      New Bus Program Initiative




Federal Transit Administration
Office of Safety and Security
Specific NTSB Recommendations
 to US DOT

   Develop & implement oversight program to assess &
    ensure safety of transit bus operations that receive
    Federal funding (H-98-43)
   Collect accurate, timely, sufficient data so thorough
    assessments can be made relating to transit bus
    safety (H-89-44)
   Evaluate collected data to identify underlying causes
    of transit bus accidents which lead to identification
    of safety deficiencies at transit agencies (H-98-45)
   Develop, in cooperation w/ APTA, CTAA, & AASHTO,
    model comprehensive safety program(s) & provide to
    all transit agencies (H-98-46)


 Federal Transit Administration
 Office of Safety and Security
Initial Model Program Development


    Memorandum of Understanding for Model
     Program Development (H-98-46) was signed by
     FTA & APTA, CTAA, AASHTO

    A Model Program was drafted which set forth
     “core” & “enhanced” program elements




 Federal Transit Administration
 Office of Safety and Security
Difficulties with Initial Model Program

      Single model developed for all transit agencies
       regardless of size or operating characteristics &
       “one size” did not fit all

      Core & enhanced elements of Model were difficult
       for transit systems to interpret & apply to their
       individual operating realities

      Coordination with & involvement of State DOTs in
       addressing Model Program implementation for
       small urban & rural transit agencies was limited

      Model Program never moved out of draft stage
  Federal Transit Administration
  Office of Safety and Security
New Bus Program Initiative

     FTA re-birthed & re-energized its Transit Bus
      Model Program in 2005

     Established Working Group of MOU partners &
      industry stakeholders to assist in Program
      design/development

     Renamed program “FTA Transit Bus Safety and
      Security Program” since no single ‘model’ will be
      offered


Federal Transit Administration
Office of Safety and Security
New Bus Program Initiative
    New Program Initiative cont’d
     New Program tasked with providing voluntary
      guidelines for safety, security & emergency
      preparedness that are flexible & beneficial to all
      size transit agencies

     New Program is dynamic, ongoing & designed to
      be responsive to changing needs in the transit
      safety & security environment

     New Program is focused on needs of rural & small
      urban transit while still embracing larger bus
      agency mission


Federal Transit Administration
Office of Safety and Security
Program FOUNDATION

                   “What is the Program infrastructure?”

        Scope of New Program
        Program Building Blocks
        Make up of Working Group
        Responsibilities of Working Group
        Program Guideline Elements
        Technical Assistance Info Database




Federal Transit Administration
Office of Safety and Security
Scope of New Bus
Safety & Security Program


     Establish Working Group of MOU partners & key
      stakeholders

     Research bus transit industry safety, security &
      emergency preparedness needs

     Develop guidelines for bus safety, security &
      emergency preparedness excellence

     Identify safety/security gaps between guidelines &
      existing performance within small, medium, large
      transit operations

Federal Transit Administration
Office of Safety and Security
Scope of New Bus
Safety & Security Program
    Program Scope cont’d
     Collect and/or develop technical assistance
      information/materials to fill identified
      safety/security gaps

     Create mechanisms for agencies to access
      technical assistance information

     Monitor Bus Transit Safety & Security Program
      outcomes on ongoing basis & re-engineer
      needs, guidelines & technical assistance
      information as necessary


Federal Transit Administration
Office of Safety and Security
Bus Program Building Blocks
    Bus Program Building Blocks
    Utilize Working Group to assist in creation of
     general template for safety, security & emergency
     preparedness activities involving transit systems of
     varying sizes & operating characteristics
    Create set of comprehensive & flexible guidelines
     for elements that individual transit agencies should
     address in their safety, security & emergency
     preparedness programs
    Create questionnaire for identifying best practices
     & gaps during voluntary on-site reviews of
     individual transit agency safety, security &
     emergency preparedness activities

Federal Transit Administration
Office of Safety and Security
Bus Program Building Blocks
    Building Blocks cont’d
     Research existing transit operation materials
      including policies, procedures, protocols, forms,
      handbooks, lesson plans, other technical
      assistance materials to identify useful templates
     Utilize Working Group to provide input on
      technical assistance material review & selection
     Develop new technical assistance materials to fill
      gaps identified when researching existing
      industry materials
     Construct information technology mechanism to
      house technical assistance materials & allow
      access to materials by transit providers

Federal Transit Administration
Office of Safety and Security
Working Group Make-up
     MOU Partner representatives including APTA,
      CTAA, AASHTO

     Representatives from small, medium, large bus
      transit agencies

     Representatives from State DOTs

     Representatives from Federal partners, including
      Transportation Security Administration (TSA),
      Federal Highway Administration (FHWA), National
      Rural Transit Assistance Program (NRTAP)

     Other key industry stakeholders
Federal Transit Administration
Office of Safety and Security
Working Group Responsibilities


     Provide input to FTA on Bus Safety & Security
      Program design & implementation

     Assist in identification & screening of technical
      assistance material

     Assist in outreach & delivery of Bus Safety &
      Security Program initiatives




Federal Transit Administration
Office of Safety and Security
Bus Safety & Security Guidelines

   Elements of Bus Safety & Security Excellence

       Management
       Equipment, Systems Operation and Maintenance
       Human Resources
       Safety Activities
       Security Activities
       Emergency / All-hazards Management




  Federal Transit Administration
  Office of Safety and Security
Creation of Technical Assistance Database

 Purpose
    Build & continuously update collection of transit
   industry safety & security best practices including
   policies, procedures, protocols, forms, handbooks,
   lesson plans, other technical assistance materials that
   can be used to fill individual agency gaps based on
   identified need
 Process
   Based on Guideline of Elements for Safety, Security &
   Emergency Preparedness Excellence Research, review,
   select & categorize existing transit industry technical
   assistance materials from all available sources.
   Develop new materials where no appropriate existing
   materials are identified.
  Federal Transit Administration
  Office of Safety and Security
Program DELIVERY

                         “How is the Program accessed”

        Voluntary On-site Reviews
        Self Assessment Tool
        Web Site Resource Library
        Workshops, Training & Outreach
        State DOTs
        Transit Associations




Federal Transit Administration
Office of Safety and Security
Voluntary On-site Reviews
    Voluntary On-Site Reviews
     Solicit volunteer transit agencies of varying sizes,
      operating characteristics & locations to participate
      in on-site reviews
     Conduct on-site review of volunteer agency safety,
      security & emergency preparedness activities using
      assessment questionnaire as catalyst for
      discussion
     Develop post-site review report identifying agency
      best practices & gaps. Include recommendations
      for improvement.
     Provide technical assistance materials to agency
      from Program resource library as may be
      appropriate / helpful
Federal Transit Administration
Office of Safety and Security
Self Assessment Tool

     Consistent with on-site review findings, define
      categories of transit agency activity in safety,
      security & emergency preparedness that lead to
      performance excellence

     Create on-line assessment instrument, based on
      defined categories, for individual transit agencies
      to identify their safety, security & emergency
      preparedness best practices, gaps, needs.




Federal Transit Administration
Office of Safety and Security
Self Assessment Tool

     Link post-self assessment identification of gaps/
      needs to appropriate web site resource library
      materials to assist agency in filling those gaps /
      needs.

     Encourage transit agencies, in lieu of on-site
      review, to utilize this tool as mechanism for
      achievement of safety, security & emergency
      preparedness excellence.




Federal Transit Administration
Office of Safety and Security
Web Site Resource Library

     Create web site for electronic access of technical
      assistance information of transit safety, security
      & emergency preparedness best practices.

     Construct “log on” methodology to capture
      individual transit system operational
      characteristic baseline information.

     Assign password for ongoing agency access to
      web site resource library.



Federal Transit Administration
Office of Safety and Security
Web Site Resource Library
    Web Site Library cont’d
     Direct transit agencies to web site Self Assessment
      Tool to complete a safety, security & emergency
      preparedness self assessment.
     Link post-assessment results to technical
      assistance materials to assist filling gaps/needs
      identified during self assessment process.
     As best practices/needs in transit industry evolve,
      continuously add to, update, develop Web Site
      Resource Library technical assistance materials,
      including policies, procedures, protocols, forms,
      handbooks, lesson plans, other appropriate /
      helpful information.

Federal Transit Administration
Office of Safety and Security
Workshops, Training and Outreach
   Held State DOT Invitational Workshop. Other
    attendees - FTA headquarters/regional staff,
    Working Group members, other key industry
    stakeholders.
   State regional workshops co-hosted by FTA & state
    DOTs to orient all state transit agencies on FTA
    Program.
   Develop / deliver regional specialized training
    workshops for appropriate transit agency staff on
    high priority safety, security & emergency
    preparedness topics.
   Aggressively pursue opportunities for outreach to
    transit industry on bus transit safety, security,
    emergency preparedness concerns
Federal Transit Administration
Office of Safety and Security
Communication Paths for Program Success


      Program success depends on timely, effective & pro-
       active communication between:

       Internal FTA elements & staff
       FTA & other federal agencies
       FTA & state DOTs
       FTA & 5307 grant recipients
       State DOTs & 5311 grant recipients
       FTA, MOU Partners, Working Group, other key
        stakeholders




  Federal Transit Administration
  Office of Safety and Security
Beneficiaries of FTA Bus Program

  Individual transit agencies
            Program provides mechanism to evaluate current safety,
            security & emergency preparedness activities; identify
            gaps/needs; access technical assistance to meet gaps/needs
            to improve mission accomplishment
  Transit employees
            Program provides resources to assist in enhancement of
            individual technical skill sets & safety, security & emergency
            preparedness professionalism
  Transit passengers
            Program assists in decreasing operational safety risks to
            passengers while enhancing their security when using transit
  Communities transit serves
            Program emphasizes importance of transportation readiness
            to respond to community emergencies; provides tools for
            carrying out that response
 Federal Transit Administration
 Office of Safety and Security
Beneficiaries of FTA Bus Program
 FTA and US Dept. of Transportation
          Program meets NTSB recommendations & encourages
          achievement of safety, security & emergency preparedness
          excellence within framework of nationally standardized
          guidelines
 Department of Homeland Security (DHS) & other Federal
  agencies
          Program provides mechanism for FTA to partner with other
          federal agencies
 State DOTs
          Program provides guidance/support to state DOTs to assist
          in elevating level of safety, security & emergency
          preparedness of bus transit agencies in their state
 Transit associations
          Program provides template for associations n designing
          safety, security & emergency preparedness conference
          /workshop presentations & technical assistance activities
Federal Transit Administration
Office of Safety and Security
     TRANSIT BUS SAFETY AND SECURITY PROGRAM

        Elements of Safety, Security &
          Emergency Preparedness
                 Excellence

   FTA Transit Bus Safety and Security Program



Federal Transit Administration
Office of Safety and Security
Key Functions in Safety, Security &
Emergency Preparedness

   Management

   Equipment and Systems Operations and Maintenance

   Human Resources

   Safety Activities

   Security Activities

   Emergency / All Hazards Management



 Federal Transit Administration
 Office of Safety and Security
Elements of Management Excellence

       Management Commitment
       Mission, Goals and Objectives
       Organizational Structure
       Safety Plan Development
       Security Plan Development
       Procurement Strategies
       Contractor Management
       Insurance
       Labor / Management Relations



 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

  MANAGEMENT COMMITMENT

      Formally defined & expressed
      Key stakeholders involved in decision making
      Approved plans & procedures
      Input from employees, customers, community




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

    MISSIONS, GOALS & OBJECTIVES

        Safety & security captured in mission statement
        Safety & security goals/objectives established
        Goals/objectives communicated to employees
        Goals/objectives achievement monitored




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

     ORGANIZATIONAL STRUCTURE

         Management & employee roles defined
         Internal liaison for external contact identified
         Individuals tasked with safety and security
         Written job descriptions define roles
         Culture of open communication exists
         Safety & security complaints documented




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

  SAFETY PROGRAM DEVELOPMENT

      Approved written safety plan
      Internal stakeholders input into plans & procedures
      Plans/procedures shared with external stakeholders
      Safety plans/procedures reviewed/revised periodically




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

SECURITY PROGRAM DEVELOPMENT

 Approved security/emergency preparedness plan
 Security plans coordinated with law enforcement
 Plans coordinated with emergency management




Federal Transit Administration
Office of Safety and Security
Sub-elements of Management

 PROCUREMENT STRATEGIES

  Safety and security included in strategies
  Safety/security concerns communicated to State DOT




Federal Transit Administration
Office of Safety and Security
Sub-elements of Management

   CONTRACTOR MANAGEMENT

       Formal contracts executed
       Language addresses safety, security, training
       Language addresses federal/state requirements
       Contracts specify penalties for non-achievement
       Mechanisms to ensure compliance




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Management

INSURANCE

 Safety/security activities impacting costs identified
 Coverage of resources used in community emergencies




Federal Transit Administration
Office of Safety and Security
Sub-elements of Management

  LABOR / MANAGEMENT RELATIONS

   Positive relationship on safety/security concerns
   Employee input on hazards & threats
   Mandatory safety & security rules defined




 Federal Transit Administration
 Office of Safety and Security
Elements of Equipment & System
Operations & Maintenance Excellence

   Regulations & Standards
   Safety & Security in Design, Acquisition &
    Procurement
   Passenger & Operator Related Safety Concerns
   Maintenance Planning & Guidance
   Maintenance Procedures
   Operations & Maintenance Performance Measures
   Maintenance Records & Documentation
   Hazardous Materials Program
   Radio / Communication Equipment


 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

  REGULATIONS & STANDARDS

   Access to federal guidelines/requirements
   Access to state guidelines/requirements




Federal Transit Administration
Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

  SAFETY & SECURITY IN DESIGN, ACQUISITION,
    PROCUREMENT

   Safety/security considered in design/construction
   Employee input into facility/vehicle safety/security
   OSHA type compliance monitored




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

  PASSENGER & OPERATOR RELATED SAFETY CONCERNS

   Policies on:
         –   refusal of service
         –   passenger oxygen tanks
         –   passenger emergencies
         –   bloodborne pathogens
         –   service animals
         –   wheelchair securement
         –   weight capacity for lifts


 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

 MAINTENANCE PLANNING & GUIDANCE

     Vehicle maintenance consistent w/accepted practices
     Written vehicle maintenance plan
     Facilities maintained consistent with safety/security
     Individual tasked with vehicle maintenance oversight




Federal Transit Administration
Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance
 MAINTENANCE PROCEDURES

     Standardized documentation exists
     Preventive maintenance meets vendor recommendation
     Vehicle defects documented on form
     Procedure exists for pulling vehicle out of service
     Documented pre/post trip inspections are required
     Vehicles equipped with basic safety equipment
     Alternative fuel vehicles maintained per guidelines



 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
 System Operations / Maintenance

  OPERATIONS & MAINTENANCE PERFORMANCE MEASURES

   Maintenance performance measures utilized
   Operations performance measures utilized
   Supervisor/ghost rider on-board audits




Federal Transit Administration
Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

   MAINTENANCE RECORDS & DOCUMENTATION

    Hard copy vehicle maintenance files
    Maintenance recording & tracking system




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

  HAZARDOUS MATERIALS PROGRAM

      Formal hazmat inventory
      MSDS sheets
      Approved plan for hazmat disposal
      Employees trained on hazmat use / storage
      Approved plan for hazmat emergencies




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Equipment /
System Operations / Maintenance

   RADIO / COMMUNICATION EQUIPMENT

    Dispatcher/manager on duty all service hours
    Redundant communication
    Access to emergency response channels




 Federal Transit Administration
 Office of Safety and Security
Elements of Human Resources
Excellence

     Agency Policies & Procedures
     Drug & Alcohol Program
     Workplace Violence
     Wellness / Fitness for Duty
     Operator / Employee Recruitment & Selection
     Training Management
     Training Delivery
     Retraining & Refresher Training
     Rules / Procedures Review



Federal Transit Administration
Office of Safety and Security
Sub-elements of Human Resources

   AGENCY POLICIES & PROCEDURES

       Personnel policy
       Operations policy
       Driver handbook
       Customer service policy
       All policies disseminated & signed for
       Personnel file confidentiality




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Human Resources
   DRUG & ALCOHOL PROGRAM

       Access to all federal regulations
       Drug & alcohol policy compliant
       Drug & alcohol testing compliant
       Drug & alcohol collection & MRO compliant
       Substance abuse training
       Reasonable suspicion training
       Contractors monitored for compliance
       Drug & alcohol program files locked
       Prescription/OCT medication addressed
 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Human Resources

 WORKPLACE VIOLENCE

  Workplace violence prevention program
  Workplace violence training
  Employee assistance program or other counseling




Federal Transit Administration
Office of Safety and Security
Sub-elements of Human Resources

WELLNESS / FITNESS FOR DUTY

    Formal plan for employee wellness/fitness
    Fatigue management issues training / monitored
    Driver medical examinations required at hire
    Driver medical exams required periodically
    Fitness for duty evaluations utilized, if necessary




Federal Transit Administration
Office of Safety and Security
Sub-elements of Human Resources
 RECRUITMENT, SELECTION & RETENTION
     Safety/security responsibilities within job functions
     Job descriptions reviewed / updated periodically
     Targeted recruitment
     Formal employment / screening process
     Employment application information verified
     Structured interview process documented
     Driver license checks at hire and annually thereafter
     NCI checks performed at hire
     Employee commendation / incentive programs
     Formal annual evaluations conducted
     Coaching, counseling, retraining, discipline documented
     Behind the wheel evaluations performed / documented
 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Human Resources

 TRAINING MANAGEMENT & DOCUMENTATION

     Comprehensive training needs analysis
     Training / development plan
     Initial / refresher training efforts funded
     Training records complete / comprehensive




Federal Transit Administration
Office of Safety and Security
Sub-elements of Human Resources
TRAINING DELIVERY
 Formally trained full / part-time agency trainers
 Lesson plans / curriculum
 Prepackaged training modules
 Drivers trained on reacting to dangerous passengers
 Drivers trained on reacting to vehicle fires
 Documented orientation on all vehicle prototypes
 Dispatcher/mechanics/supervisor appropriate training
 Drivers trained on:
      –    Pre/post trip inspections          - Communication protocols
      –    Defensive driving                  - Bio-hazards
      –    Passenger sensitivity/assistance   - Emergency procedures
      –    Security awareness / response
 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Human Resources

   RETRAINING & REFRESHER TRAINING

    On-going & refresher training plans
    Drivers re-trained based on performance issues
    All training/retraining documented




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Human Resources

  RULES / PROCEDURES REVIEW

   Safety/security policies periodically reviewed
   Timely employee orientations on revised policies




Federal Transit Administration
Office of Safety and Security
Elements of Safety Activities
Excellence

       Roles & Responsibilities
       Hazard Management
       Accident Reporting, Investigation & Review
       Safety Data Acquisition & Analysis
       Internal Safety Audit & Review Process
       Contractor Safety Audits




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Safety Activities

 ROLES & RESPONSIBILITIES

     Clearly identified safety priorities / strategies
     Safety records used to establish priorities
     Safety roles / responsibilities identified
     Periodic & documented safety meetings




Federal Transit Administration
Office of Safety and Security
Sub-elements of Safety Activities

  HAZARD MANAGEMENT

      Formal process for identifying safety risks
      Safety risks analyzed for impact
      Risk reduction activities formalized / prioritized
      Safety risks & impact formally documented
      Protocol for receiving info on weather / hazards




Federal Transit Administration
Office of Safety and Security
Sub-elements of Safety Activities
ACCIDENT REPORTING, INVESTIGATION & REVIEW
 Formal vehicle accident guidelines / protocols
 Formal passenger incident guidelines / protocols
 Formal employee accident/incident guidelines/protocol
 Trained on written accident investigation procedures
 Accident/incident report forms
 Document accident/incident probable cause
 Accidents/incidents reviewed for proper action taken
 Accidents/incidents evaluated to reduce re-occurrence
 Preventable/non-preventable determination documented
 Employee responsibility assigned on preventable
 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Safety Activities
  SAFETY DATA ACQUISITION & ANALYSIS

      All safety related data collected / recorded
      Data includes accidents/incidents/near misses
      Importance of reporting data emphasized
      Safety related data periodically analyzed for trends
      Use safety trends to determine proactive measures




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Safety Activities

  INTERNAL SAFETY AUDIT & REVIEW PROCESS

   Documented periodic facility inspections
   Documented periodic internal safety audits
   Action plans to improve safety performance




Federal Transit Administration
Office of Safety and Security
Sub-elements of Safety Activities
 CONTRACTOR SAFETY AUDITS

  Periodic / documented contractor safety audits
  Deficiencies reviewed for corrective action




Federal Transit Administration
Office of Safety and Security
Elements of Security Activities
Excellence

       Threat & Vulnerability Assessment
       Security Awareness & Reporting
       Revenue Facilities & Procedures
       Vehicle Storage & Transit Facility Protection
       Security Data Acquisition & Analysis
       Internal Security Audit Process
       Contractor Security Audits




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities
 THREAT & VULNERABILITY ASSESSMENT

     Completed Threat & Vulnerability Assessment
     Documented Critical Asset Analysis
     Threat information shared with law enforcement
     Employees provide input on security threats
     Emergency management provides input on threats
     Documented strategies to reduce vulnerabilities




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities
  SECURITY AWARENESS & REPORTING
   Vehicles inspected for suspicious items
   Trained on how to report / react to security threats
   Protocol to report in-service security emergencies
   Transit Watch Program
   Security awareness materials distributed
   Frontline employees receive BOLO notices
   Vehicles kept under driver control at all times
   Employee photo ID badges
   Bomb threat protocols
   Computer security
Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities

  REVENUE FACILITIES & PROCEDURES

   Written security protocols for revenue handling
   Secure revenue handling area




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities

 VEHICLE STORAGE & TRANSIT FACILITY PROTECTION

     Local security standards for vehicle storage
     Local security standards for facility security
     Facility access controlled
     Uniformed law enforcement visible deterrence




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities
 SECURITY DATA ACQUISITION & ANALYSIS

     Security data collected / recorded
     Data includes actual events / perceived threats
     Good communication with law enforcement
     Good communication with emergency management
     Homeland Security Information Network – Transit
     Data periodically reviewed for trends
     Identified trends determine proactive measures




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities

   INTERNAL SECURITY AUDIT PROCESS

    Periodic internal security audits
    Periodic internal security exercises




Federal Transit Administration
Office of Safety and Security
Sub-elements of Security Activities

   CONTRACTOR SECURITY AUDITS

    Periodic security related performance audits
    Contractor deficiencies reviewed / corrective action




 Federal Transit Administration
 Office of Safety and Security
Elements of Emergency/All Hazard
Management Excellence

        Preparation
        Incident Management
        Recovery
        Coordination with Emergency Responders
        Drills, Simulations & Exercises




Federal Transit Administration
Office of Safety and Security
Sub-elements of Emergency /
All Hazard Management
PREPARATION

   Formal SSEPP
   All-hazard emergency response protocols
   Protocols shared with external stakeholders
   Employees trained on protocols
   Written protocols for drivers/dispatchers/supervisor
   Agency resource capabilities / emergency management
   Reviewed community emergency management plan
   Agency call down lists to key external stakeholders
   Established triggers for service shutdown

 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Emergency /
All Hazard Management
 INCIDENT MANAGEMENT

     NIMS certified – managers/supervisors
     Incident command training / frontline employees
     Employees trained on reacting to IEDs
     Externals trained on agency vehicle operation & lifts
     Emergency radio protocols established
     Alternative emergency communication protocols
     Formal internal notification system
     Emergency information dissemination policy


 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Emergency /
All Hazard Management

  RECOVERY

   Post incident recovery strategy
   Formal after action reports on emergency events
   Prepared to document vehicle/staff use




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Emergency /
All Hazard Management

COORDINATION WITH EMERGENCY RESPONDERS

    Strong relationship with emergency management
    Strong relationship with local fire/police/EMS
    Staff trained by law enforcement/fire personnel
    Assists in identifying transit dependent individuals
    Transit staff attends LEPC meetings




 Federal Transit Administration
 Office of Safety and Security
Sub-elements of Emergency /
All Hazard Management

  DRILLS, SIMULATIONS & EXERCISES

      Agency vehicles support community exercises
      Participate in community emergency simulations
      Agency internal emergency drills held
      Evaluate / document performance in all exercises




Federal Transit Administration
Office of Safety and Security
    STEPS FOR IMPLEMENTATION OF FTA BUS
         SAFETY & SECURITY PROGRAM
            EXCELLENCE ELEMENTS




Federal Transit Administration
Office of Safety and Security
Steps for Implementation
 Using self-assessment instrument, evaluate agency
  safety, security & emergency preparedness:
     –Strengths
     –Gaps and needs

 Prioritize gaps & needs to establish practical & flexible
  action plan based on:
     –Criticality of identified gaps / needs
     –Impact of gaps/needs on employees, passengers, community
     –Reality of hazards, risks, threats within operating environment
     –Limitations of budget, staffing, resources

 Utilize FTA Program website to download resources
  that assist filling gaps & needs
 Federal Transit Administration
 Office of Safety and Security
Steps for Implementation

    Build action plan utilizing web resources that fill
     prioritized gaps & needs to create:
          –   New plans, policies and procedures
          –   New operating and maintenance protocols
          –   New documentation templates
          –   New employee training programs
          –   New human resource management practices
          –   New relationships with external stakeholders

    Carry out action plan, monitor progress,
     reengineer approach, as may be necessary



 Federal Transit Administration
 Office of Safety and Security
             THANK YOU VERY MUCH
                      AND
            KEEP UP THE GREAT WORK



Federal Transit Administration
Office of Safety and Security

								
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