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Consultant ED Administrator LTC in Seattle WA Resume Mike Shaw

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Consultant ED Administrator LTC in Seattle WA Resume Mike Shaw Powered By Docstoc
					                                                     Mike Shaw

                                                         Seattle, Wa
                                                   713-410-7753 Cell
                                                 jmshaw8@gmail.com


      ● Demonstrated senior care professional with a successful 18-year history of management,
        marketing and business leadership in LTC
      ● Community Volunteer leader active in a number of programs: ROOTS, Safe Place, Lions Club,
        Llano Interagency (co-founder), LADI (co-founder/Vice Chairman), Northwest Collaborative
        Council -Founder

                                     Commitment and accountability begins with me –
          the integrity of my actions builds trust with team leaders and staff – this will deliver the desired results.

   *Strong Team Builder                     *Bottom line Producer
   *Process Planner                         *Great Customer Service that generates referrals
   *Quality Focused                         *Committed to Excellence


Employment Accomplishments

LTC Reality Check Consulting
Founder
      Provide operational and marketing consulting to long term care operators to enhance care
      care delivery, ensure regulatory compliance, maximize market share.

Regency Care Center- Arlington/Forest View                               January 2011 - April 2013
Administrator
      Built census by 10 in 4 months, doubling skilled mix and putting facility in positive EBITDAR
      position. Grew community outreach with fundraisers and connecting with referral sources.
      Staff Turnover markedly reduced, costs kept in line. Consistently exceeded ADC goals.

Mercer Island Care & Rehabilitation Ctr.
Administrator                                              December 2009 – January 2011
     Turned facility around clinically - delivering much improved annual survey outcomes.
     Built ADC by 10 and garnered regional skilled census growth award. Reduced turnover and
     complaints, additionally brought expenses in line with budget. Returned facility to positive
     EBITDAR track. Engendered innovative community building with service outreaches.
     Implemented PI processes and created Team environment to drive Culture Change initiatives.

Heritage Duval Gardens
Executive Director                                           August 2008 – October 2009
      Oversee 162 bed NH and 44 bed Assisted Living – Excellent state survey performance,
      Census has jumped by 16 in six months to 170, no QI flags, ROI performance
      enhanced – Medicare and Medicaid rate driven up. Chosen as site for NBC TV
      series finale- “Friday Night Lights.” QRS score of 75, used as example site by DADS.
Hill Country Healthcare                                      Sept. 2005 – July 2008
Administrator
    ■ Lead a successful team in developing a flourishing facility and increased census 37% in 6 months
    ■ Excellent relationships with Austin area hospitals case managers, developing a strong referral base
    ■ Consistently high resident/family satisfaction reports
    ■ Facilitate community outreach programs: GED tutoring, “Santa for Seniors”, “Cool It” fan drive,
       Salvation Army fund raiser, “Be a Buddy” Senior Outreach
    ■ Awarded Meals on Wheels contract for area seniors
    ■ Oversee all management of facility in hiring, compliance and P&L
    ■ Attrition of staff minimized with proactive support systems initiated
    ■ Served as a leader on Regional Mock Survey Team
    ■ Zero deficiencies on last 2 TILE audits
    ■ No major deficiencies on annual DADS survey last two years; survey teams commended us for
       excellent clinical outcomes
    ■ Grew net revenue significantly from previous year, exceeded targets

Interim Administrator                                      October 2004 – Sept. 2005
Westward Trails
    ■ Best month financially in over 1 year – 7/05
    ■ Facility Voted “Best of Nacogdoches” in May
    ■ No outstanding deficiencies
    ■ Good TILE Development in progress
    ■ Highest census in over a year
Hermann Park Manor
185 beds
    ■ Brought facility into compliance, averted potential closure by DADS

Brazosport Memorial Hospital
Case Coordinator                                           February 2004 October2004
   ■ Increased outside referral base by 30%
   ■ Directed Team building activities
   ■ Unit achieved 99 percentile in patient satisfaction (Press-Ganey)

Diversicare : Aransas Pass Nursing and Rehabilitation Center
Administrator                                          September 2002 - February 2004
   ■ Increased census 14% within 4 months
   ■ Received the best TDHS survey in over 20 years – 0 nursing deficiencies
   ■ Slated for Texas CQI “Home of the Year” nomination for 2004
   ■ Setup proactive A/R system that lowered DSO’s




Cantex Healthcare (twice)
   Alvin Healthcare Center
   Administrator                                        November 2001 - August 2002
      ● Increased census by 20 residents in 5 months in a 98 bed facility
      ● Labor and Controllable Costs kept in line - Excellent Financials
      ● Raised Medicaid rate considerably above plan – highest in the company
      ● Good TDHS compliance

   Woodville Nursing and Rehabilitation Center
   Administrator                                      October 1997 - August 1998
     ● Gained national publicity on CNN (noted for community service)
     ● Won corporate census “Star Award”
     ● Over $35,000 ahead of budget on net revenue for this 101 bed facility
     ● Only 1 level “B” deficiency on TDHS survey (Yr. before was SQOC)




Additional Experience
Heritage Manor               Administrator                      January 2001 - October 2001
Med-Cure Clinic              Corporate Clinical Mktg. Director January 2000 – December 2000
All-Seasons Care Center      Administrator                      April 1999 - December 1999
Rose Garden Care Center      Administrator                      January 1996- September 1997
Integrated Health Services   Administrator (twice)                                   1993-1995
Beverly Enterprises          Regional Marketer (over 55 homes) & Admin.              1991-1993

Education

Henderson State              BS Business Administration – Mktg. Major

Other Ventures –
Owner LTC Reality Check – Nursing home operations consulting
Owner Shaw Forestry Contracting
Owner Southern Wood Products (vendor to Wal-Mart)
Awards
       Sunbridge Skilled Growth Award
       Grace Survey Performance Award
       Cantex Census Award
       All Seasons Census Bonus
       Rose Garden Best Census
       Growth annual award

Academic:
      Texas Business Hall of Fame Graduate Scholarship
      Hendrix Scholar Award


Non Profit:
      Founder - Inner Frontier Institute

       Have created over 15 community service drives on my own over the years.......


       References : Numerous available upon request, both letters and phone numbers

				
DOCUMENT INFO
Description: Mike Shaw is a demonstrated senior care professional with a successful 18-year history of management, marketing and business leadership in LTC.