Docstoc

IMPORTANT INFORMATION BOOKING ... - Greaves India

Document Sample
IMPORTANT INFORMATION BOOKING ... - Greaves India Powered By Docstoc
					       I MPORTANT I NFORM ATION
B OOKING C ONDITIONS & B OOKING F ORM
IMPORTANT INFORMATION
At Greaves Tours LLC we strongly hope that your holiday      be discussed with your travel consultant or through the       customs authorities in the US before departing on your
lives up to your expectations. Our years of experience in    Bhutan Mission to the United Nations in New York              tour. When shopping for expensive items such as precious
dealing with the Indian Subcontinent has gone into           Tel: 1-212-682-2268                                           stones, carpets etc, the shopkeepers may guarantee the
formulating the tour programs on offer. Due care has                                                                       authenticity of the item, however expert knowledge is
been taken to put the best possible ground arrangements      TIBET:                                                        essential to ascertain their true value. Please note that
in place for you to have a memorable holiday.                Visas for Tibet will be processed by Greaves Tours LLC.       Greaves Tours LLC cannot be held responsible for any
However, we seek your patience and understanding             The cost of the Visa for Tibet is included in your tour       purchase that you make and nor can we take up
while travelling in the Subcontinent. Sometimes minor        price. Visa applications and documentation will be            correspondence on your behalf if you are not satisfied
problems may occur, but our ground staff will always         completed by you on tour whilst in Kathmandu, en route        with the item purchased or if goods are not delivered in
be on hand to try and solve such occurrences. The            to Tibet. Only once the visa has been cleared can visitors    time. We pride ourselves on the quality of our sightseeing
following information is provided to help you prepare        travel to Tibet. Further information on visas for Tibet may   guides, however if at any time you feel pressurized by
and get the best out of your holiday. Please read this       be discussed with your travel consultant or through the       the guide to purchase any goods, we would be grateful
information carefully.                                       Embassy of the Peoples Republic of China at                   if you could bring it to the attention of the local
                                                             Tel: 1-202-382-2500                                           representative. Please note that bargaining is common
1 PASSPORTS                                                                                                                in India at most of the establishments except at the
Please ensure that your passport is in order. You will       NEPAL:                                                        Government run shops and emporiums where the prices
need a full 10-Year US Passport, or a 5-Year Canadian        Applications for visa to Nepal may be obtained through        are fixed and any discount is advertised.
Passport, valid for at least 6 months beyond your planned    the Nepal Consulate or consular section at the Nepal
return date. Passports can be obtained by mail from any      Embassy. Visas can also be obtained on arrival from the       4 HEALTH
of the Passport Offices located throughout the country.      Immigration authorities at all entry points (with fees        There are no compulsory vaccinations for travel to India,
Passport application forms are available at any main post    payable in US Dollars) provided travelers are in              although it is strongly recommended that you are
office. The procedure can take anything from 10 days to      possession of valid travel documents, two passport            protected against the following:
1 month from the date of application. You are advised to     photos and the relevant fee. Applications made pre-travel     Polio, Tetanus, Typhoid, Hepatitis A and Malaria, which is
obtain your passport well in time for your travel, bearing   take a minimum 24 hours if applying in person; two            taken in a tablet form. We advise that you contact your
in mind a visa will need to be obtained for entry into       weeks if applying by post. US Passport holders may            doctor or local Travel Clinic, allowing at least 4 weeks
India, Nepal, Tibet and Bhutan.                              obtain more information on visa processes for Nepal at        before the date of travel, for all medical advice. Some
                                                             www.nepalembassyusa.org Canadian passport holders             areas including Bhutan, Tibet and Nepal may be areas of
2 VISAS                                                      may contact the Honorary Consulate General at                 high altitude, please check with our staff before
Visas are currently required for US and Canadian passport    Tel: 1-416-226 8722                                           confirming your itinerary and then check with your doctor
holders for entry into India, Nepal, Tibet and Bhutan.                                                                     that it is safe for you to travel. An inoculation against
Certain restricted areas in these countries may require an   If you leave any of these countries and reenter them at       Yellow Fever is required if you have visited any infected
additional permit (Greaves to advise at time of booking).    a later date, a double or multiple entry visa would be        area within 5 days prior to arrival.
Holders of other passports may inquire about the visa        required.
application process from the concerned mission,                                                                            5 FOOD
consulate or from Greaves Tours LLC. Current information     For US and Canada passport holders seeking complete           Avoid eating spicy foods when you first arrive in India,
on visas for US and Canada Passport holders is as follows:   visa worry-free application process, we suggest CIBT          however tempting. Allow your system at least a day or
                                                             global visa and passport company.                             two to get used to them, introducing one Indian dish
INDIA:                                                       http://www.us.cibt.com/tourkits/tourkits.aspx                 with each meal for the first couple of days. After that it
The Indian consulates in the USA no longer accept            Please log in under Greaves special account 42757 for         is best to stick with cooked foods and remember to peel
requests for visas, either in person or by mail. All         discounted rates. CIBT provides visa processing for India,    fruit before eating it. The best drinks to have are bottled
applications for India visas for US passport holders must    the Subcontinent and all destinations around the world.       mineral water, other bottled drinks, coffee and tea.
be presented to and processed by Travisa Outsourcing.                                                                      Indian beer is very good along with Indian Gin and
Information and instructions on the application process      IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU HOLD             Vodka, all without ice. The whisky needs an acquired
may be found at https://indiavisa.travisaoutsourcing.com     THE CORRECT AND VALID TRAVEL DOCUMENTS                        taste and the imported Scotch whisky is very expensive
Visas for Canada passport holders may be obtained at         INCLUDING VISAS FOR ALL COUNTRIES TO BE VISITED.              as is the wine. Finally avoid drinking tap water at all
http://www.cgitoronto.ca/                                    GREAVES TOURS LLC CAN ACCEPT NO RESPONSIBILITY                costs! Most major hotels offer Continental, Indian and
                                                             FOR TRAVELLERS WHO HAVE INCORRECT OR                          Chinese cuisine. In remote and outlaying areas food is
BHUTAN:                                                      INSUFFICIENT DOCUMENTATION.                                   mainly Indian. It is suggested that in these areas you
Travelers must arrange any visit to Bhutan through an                                                                      order vegetarian food as it tends to reduce the risks of
authorized travel agent (i.e. Greaves Tours LLC). Visa       3 SHOPPING                                                    stomach upset.
applications for your trip to Bhutan will be processed by    The Indian Subcontinent is a shopper’s paradise with the
Greaves Tours LLC through the Tourism Authority of           promise of some excellent buys. However as a measure
Bhutan (TAB). The cost of the Visa for Bhutan is included    of precaution, always check on the levels of import duty
in your tour price. Visa applications and documentation      levied for items that you wish to purchase, even though
will be forwarded to you and are required to be              they may be from Government Emporiums. Many
completed and returned to Greaves Tours LLC before your      shopkeepers may claim that there is no duty levied,
departure. Only once the visa has been cleared can           however in addition to this being incorrect, tax may also
visitors travel to Bhutan. Visas are issued (stamped in      be levied. We would suggest that you try to carry back all
passport) on arrival at Paro Airport or at Phuentsholing     the goods that you purchase with you. If you are planning
check post. Further information on visas for Bhutan may      major shopping, please seek information and advice from
                                                                                       -1-
IMPORTANT INFORMATION Continued
6 TRANSPORTATION                                               8 CURRENCY REGULATIONS AND MONEY                              11 WHAT TO WEAR
TRAVELLING BY ROAD                                             There are ATM machines at all major airports, as well         If you want to keep your cool in the Indian sun, a good
The roads in India and the Subcontinent countries can be       as in all major cities. There are no restrictions on the      supply of cotton clothing is essential along with a
very unpredictable and are frequently narrow, bumpy and        amount of foreign currency or travellers checks you           comfortable pair of sandals. An effective pair of
pot-holed. At times you will also see livestock wandering      may bring, provided a declaration is made in the currency     sunglasses and a wide-brimmed hat will protect you
along the roads. Journey times can vary due to the             declaration form given to arriving passengers. However,       against the strong rays. In the cooler months you will
change in road conditions, which can be brought on by          cash, bank notes and travellers checks up to US $2,500        require some warm clothes for the evenings. If your tour
the monsoons. This is beyond the control of Greaves            or equivalent need not to be declared at the time of entry.   takes you to the mountain regions, you will require warm
Tours LLC. All of our drivers are, however, trained and        For safety and convenience we advise that you take the        clothing. For visiting game sanctuaries, we recommend
experienced. Vehicles may have the appearance of being         majority of your money in US Dollars travellers checks.       wearing khaki, brown or olive green to blend in with the
old, but are comfortable and are best suited to the road       It is advisable to change your money through authorized       environment. Light sweaters and a windbreaker will be
conditions. The vehicles we use are also constructed           banks and hotels. Always keep your receipts as you will       useful for early morning viewing in the summer and
locally. We will use deluxe air-conditioned vehicles, but      need them at the end of your trip should you need to          heavier sweaters during November to February as it can
these cannot in anyway be compared to that of western          convert your unspent Rupees back to your own currency.        be very cold. When visiting places of worship and
vehicles. There is a shortage of air-conditioned vehicles      All major credit cards are accepted in most hotels,           mausoleums there are certain religious customs to be
in South India, so at times it may not be possible to          restaurants and government and hotel shops, as are            observed. As a token of respect, it is customary to
provide air-conditioned transport.                             travellers checks.                                            remove your footwear before entering all temples (a pair
                                                                                                                             of socks is useful if you prefer not to go barefoot), and
TRAVELLING BY TRAIN                                            9 AIRPORT DEPARTURE TAXES                                     dress should be fairly conservative, i.e. shorts are not
Train travel in India is very interesting and a better way     The cost of our tours within India include airport depar-     acceptable. In Jain and Hindu temples leather goods
to measure the rhythm of the country. However, trains          ture taxes from India and the US. Some taxes can only         such as belts, shoes and bags will not be permitted
in India are basic but comfortable. Where possible we          be paid on departure from the country. These taxes are        either.
always try to reserve first class or air-conditioned           as follows:
carriages, but these cannot always be reserved and                                                                           12 POVERTY AND BEGGARS
do not exist on all routes. Our tour consultants will be       INDIA: Foreign Travel Tax for Nepal and Bhutan is             India is a developing country and second most populace
glad to discuss the facilities available on the route you      included in the overall internal air price included with      in the world, next to China. Great strides have been
are taking.                                                    your tour. Therefore, no departure tax is applicable          made in the economic development and social
                                                                                                                             upliftment during the last decades. However, in keeping
TRAVELLING BY AIR                                              NEPAL: Departure Tax for India and Bhutan - Nepalese          with the size of the country and its population, poverty
Our itineraries may include some internal air travel.          Rs 1695.00 per person payable at the Kathmandu airport.       and beggars are an inescapable fact. Certain sights
In-flight catering is basic. Travel is in economy class with   Domestic flights within Nepal are applicable to Departure     may be shocking from a western viewpoint. At tourist
some flights providing optional business class.                Tax of Nepalese Rs 188.00 per person, per sector payable      attractions and temples you may see large numbers of
Unfortunately some airlines have a reputation for flight       at airport.                                                   beggars, though the majority of them are usually
delays, cancellations and occasionally, strikes. These                                                                       professionals. We strongly recommend that you do not
aspects can be trying at times and patience and a good         BHUTAN: No Departure Tax applicable                           give any money or gifts to the beggars. Should you wish
sense of humour will help a great deal. Greaves Tours                                                                        to donate for a cause, we, or our ground staff, can
LLC can take no responsibility if such problems arise. We      Taxes can be paid in local currency or US dollars. The        suggest worthwhile charities.
will offer a suitable alternative with the minimum change      respective governments reserve the right to revise these
to the itinerary as possible at no extra cost to you. Should   prices without any notice. We will keep you informed of       13 GRATUITIES AND TIPPING
you find this unsuitable our agents will endeavor to make      any changes as becomes available and applicable for           If service is not included in the bill, 10% is usually the
arrangements as per your instructions however any extra        your booking.                                                 accepted amount. Hotel and railway porters will expect
costs will be borne by the traveller.                                                                                        about 50 rupees for one piece of luggage and about 200
                                                               10 CLIMATE                                                    rupees for a trolley full. At the end of your stay, if you
7 ACCOMMODATION                                                The temperatures in India vary greatly, depending on          wish to tip your sightseeing guide and driver, an
The standards of accommodation vary dramatically               the time of year and the area. Generally the best time to     acceptable amount for the guide would be approximately
throughout the Indian Subcontinent. The comparison of          visit India is during the months October through to April.    between 500 - 600 rupees per day. For the driver, it
these standards with western standards is not possible.        The monsoon seasons starts the end of June and runs           would be approximately between 550 - 650 rupees per
As many of the hotels are constantly trying to                 through to the end of August. However this will depend        day, although this is very much at your own discretion.
improve their services, you may occasionally find that         on the part of India you are travelling to. Most of the
your hotel has building work being carried out. We will        game sanctuaries are closed during the monsoon period.        For the Oberoi Vilas properties, they discourage daily
of course try to arrange your accommodation at another         During the summer months of May and June the lower            tipping to their staff members. You can however put
hotel should we know in advance that building work is          plains of the South, and the desert areas of the North        money in an envelope at the end of your stay, when you
being carried out, however if this is not possible we          are very hot and either dry in the North or humid in the      check out, which can be divided amongst the staff or you
will try and arrange for your room to be as far away           South, while the hills and mountain regions provide a         could specify the names of any staff that gave
from the building work as possible, although this cannot       cool sanctuary. Our tour consultants will be happy to         exceptional service.
be guaranteed.                                                 give you more information on the type of climate you
                                                               can expect.




                                                                                          -2-
IMPORTANT INFORMATION Continued
14 TIME DIFFERENCE                                            any party who is to provide a tour service or                    22 PASSPORTS AND VISAS
Indian standard time is 10 and a 1/2 hours ahead of EST.      accommodation, Greaves Tours LLC shall have no                   All passengers and travelers are responsible for securing
India has only one time zone.                                 responsibility, and our sole obligation shall be to make an      proper documentation prior to joining the tour. Passports
Nepal standard Time is 10 hours 45 minutes ahead of EST.      appropriate refund to you commensurate with the nature           are required. U.S. and Canadian passport holders require
Nepal has only one time zone.                                 of the service or accommodation which was withdrawn              separate visas for India, Bhutan, Tibet and Nepal and
Bhutan Standard Time is 11 hours ahead of EST.                consistent with the terms of these Booking Conditions.           travelers are advised to check with respective consulates
Bhutan has only one time zone.                                                                                                 and/or visa agencies for full details.
Tibet Standard Time is 11 hours ahead of EST.                 19 DISCLAIMER
Tibet has only one time zone.                                 You, and each party traveling in your tour and named in          23 FORCE MAJEURE
Sri Lanka is 10 and a 1/2 hours ahead of EST.                 the Booking Form, expressly acknowledge that you are             Greaves Tours LLC shall not be in breach of these
Sri Lanka has only one time zone.                             cognizant of all risks of travel and arrangements for trips      Booking Conditions if there is any total or partial failure of
Maldives is 10 hours ahead of EST.                            of this nature and fully disclaim, waive and discharge           performance of its duties and obligations occasioned
Some resorts in the Maldives are on ‘Island Time’ zone,       Greaves Tours LLC (including its officers, members,              by any act of God, fire, act of government or state, war,
which may be + or - one hour.                                 directors, employees, agents and representatives) from           insurrection, embargo, terrorist act, or any other reason
                                                              any and all liability, claims, damages, loss, or                 beyond its reasonable control.
Ask your Greaves representative for specifics of the time     responsibilities (including damage to or loss of your
zones within your travel program.                             property or your injury or death) with regard to the             24 ENTIRE AGREEMENT
                                                              proposed tour and arrangements made with respect                 These Booking Conditions constitute the entire agreement
15 FOREIGN & COMMONWEALTH OFFICE ADVICE                       thereto, even if caused by the negligence of any airlines,       between you and Greaves Tours LLC and supersede all
You are strongly advised to check for any Foreign &           transportation companies, hotels or any other party              understandings and agreements, whether oral or written,
Commonwealth Office advice concerning travel to India,        rendering any of the services or accommodations                  between us respect to the subject matter hereof.
Nepal, Bhutan, Tibet, Sri Lanka and Maldives before           included in the tour. Greaves Tours LLC shall not be liable      These Booking Conditions shall not be altered, modified
booking your holiday.                                         for any losses or claims arising from (i) flight or other        or amended except by written instrument executed by
                                                              delays, cancellations or missed connections, (ii) delays of      you and Greaves Tours LLC. The payment of your deposit
16 ADVANCED DEPOSIT AND CANCEL TERMS                          baggage or other properties, (iii) inconvenience, loss of        shall constitute consent to all provisions contained in
Due to advanced deposit conditions imposed by some            enjoyment, upset and disappointment, distress or                 these Booking Conditions.
hotels, airlines, wild life resorts and services, we may      frustration, whether physical or mental, (iv) personal
require a higher non-refundable deposit on certain itiner-    injury or property damage, or (v) any failure by any             25 ILLINOIS LAW; VENUE AND JURISDICTION;
aries. Special cancellation terms and fees may also           person or company to render any transportation,                  ATTORNEYS FEES
apply. Our staff will inform you at the time of booking.      accommodation or travel service which is part of the tour.       These Booking Conditions shall be governed by and
                                                                                                                               construed in accordance with the laws of the State of
We cannot make reservations without arranging transfers       20 SERVICES AND ACCOMMODATIONS SUBJECT                           Illinois. You irrevocably agree that all actions or
and the services of one of our representatives.               TO LOCAL LAW                                                     proceedings in any way, manner, or respect, arising out
                                                              All services and accommodations are subject to the               of or from or related to these Booking Conditions shall
17 NO ALLOWANCE OR REFUND                                     laws, customs and regulations of the countries in which          be litigated only in courts having situs within Cook
No allowance or refund can be given for meals, rooms,         these services are rendered.                                     County, Illinois. You hereby consent and submit to the
excursions or other parts of the tour that are not utilized                                                                    exclusive jurisdiction of any local, state or federal court
by you when these are included in the price of the tour       21 PASSENGER ACKNOWLEDGEMENTS                                    located within Cook County, Illinois and waive any right
and no allowance or refund can be given due to lost,          You acknowledge that you and each member of                      you may have to transfer the venue of any such
misplaced or destroyed travel tickets or vouchers.            your tour group are solely responsible for determining           litigation. Greaves Tours LLC shall be entitled to recover
                                                              that each such person is in sufficient good health to            from you all costs and expenses including, without
18 GREAVES TOURS LLC DOES NOT CONTROL TOUR                    undertake the tour. You also acknowledge that you are            limitation, reasonable attorneys’ and paralegals’ fees and
Greaves Tours LLC does not own or operate any of the          aware that conditions in the Indian Subcontinent are not         costs incurred by Greaves Tours LLC in connection with
accommodations or transportation or other facilities          as advanced as in North America and that you understand          enforcing or defending any claim arising in connection
used in connection with the tours. Greaves Tours LLC          and assume the risks associated with travel in the               with these Booking Conditions.
makes arrangements with airlines, hotels and other            Subcontinent. As an example, vehicles are not likely to be
independent parties to provide you with the travel            equipped with seat belts or other passenger restraints.          26 HEADINGS
services included in the tour. These parties are              You also acknowledge that parties who might require              Titles and headings to paragraphs here of are for the
independent suppliers over whom we have no direct             special assistance may have to make their own arrange-           purpose of reference only and shall not modify or affect
control. Greaves Tours LLC is therefore not liable for the    ments and should consider whether the tour is appropri-          the interpretation of the provisions which follow them.
conduct, actions or negligence of those parties or their      ate. As examples, India generally does not have special
staff, employees or agents. Greaves Tours LLC accepts         accommodations such as ramps for wheelchairs, nor
responsibility for its employees only. When you travel with   does it have special accommodations for the blind or
an airline, the Conditions of Carriage of that airline will   deaf. If your tour includes any bus transportation, you
apply to you and the airlines. Those conditions are the       should be aware that there may be a minimum age (usu-
subject of International Agreements and may limit or          ally 7 years old) for such travel. It shall be your obligation             The information given above is correct at time of
exclude liability. In no event shall Greaves Tours LLC be     to make us aware of any such situations.                                    going to press and to the best ofour knowledge.
responsible for incidental or consequential losses or
damages. In the event of a service being withdrawn by                                                                                                                GTUS/rev 07-2009 CG

                                                                                         -3-
Booking Conditions
These Booking Conditions include important information         per person to cover our administration costs. You shall        the booking satisfies all the conditions applicable to the
and set out contractual terms and conditions, which            also be responsible for any costs associated with the          holiday which are set out in these Booking Conditions.
apply to any booking or bookings you make with                 amended travel arrangements themselves. Any alteration         No transfer will be allowed after this time. Where we
GREAVES TOURS LLC, 121 W Wacker Drive, Suite 2500,             by you within 2 weeks of departure will be treated as a        approve the transfer of your booking, both you and the
Chicago, IL 60601.                                             cancellation of the original booking and will be subject to    person to whom it is transferred will be individually and
                                                               the cancellation charges set out in clause 6 below.            jointly liable to pay us the price of the holiday (or, if part
1 MAKING YOUR BOOKING                                          Please note that you may also need to take out additional      of the price has been paid, the balance of the price)
To make a booking you must complete and sign the               insurance as a result of such change or alteration.            together with any additional costs we incur in effecting
Greaves Tours LLC Booking Form, accepting on behalf            If after the commencement of your holiday you request          the transfer.
of all your party the terms of those booking conditions.       any amendment to your arrangements or accommodation,
A deposit of $500 per person and payment of domestic           we and our agents will try to implement it, but we             7 COMPLAINTS
air tickets per person must be enclosed with your              cannot guarantee that it will be possible. In the event of     If you have a problem during your holiday, please report
Booking Form. If, however, you book less than 90 days          such an amendment being made, you will be liable for           the matter to our ground representatives at your holiday
before departure, full payment must be sent with your          any cancellation/retention charges that may be levied          location or to the manager of the hotel in which you are
Booking Form. On receipt of your completed Booking             for the previously booked service and for costs incurred       staying or to the supplier of the service concerned. If
Form and the required payment, Greaves Tours LLC will          by us and our agents in attempting to secure any               your complaint cannot be resolved locally, you must
proceed with the reservation process. Please note, that        revised arrangements.                                          report the matter to Greaves Tours LLC by phone, or fax
your accommodation, flights and other arrangements, will                                                                      within 48 hours, so that we may remedy the problem
only be requested by Greaves Tours LLC once your               5 CHANGES TO BROCHURE                                          while you are still away. If the matter is not resolved to
Booking Form with payment has been received. A valid           We reserve the right to alter any of the information           your satisfaction, on your return you should write a letter
contract comes into effect once a confirmation invoice is      contained in the brochure at any time. If we do so,            to our Tours Manager at our head office within 28 days.
issued with all reservation status being confirmed.            we will make sure that any changes which affect your           We will acknowledge your letter, and within 28 days of
                                                               holiday will be communicated to you before we accept           receipt send you a reply, or an explanation for any
ADVANCED DEPOSIT AND CANCEL TERMS                              your booking.                                                  further delay.
Due to advanced deposit conditions imposed by some
hotels, airlines, wild life resorts and services, we may       6 CANCELLATION                                                 8 PRICES
require a higher non-refundable deposit on certain itiner-     You, or any member of your party, may cancel your              Greaves Tours LLC will not make any alteration to the
aries. Special cancellation terms and fees may also            holiday at any time providing that the cancellation is         price of your holiday within 30 days before the date on
apply. Our staff will inform you at the time of booking.       made by the person signing the Booking Form and is             which you are due to depart. Outside of this 30-day
                                                               communicated to us in writing either directly or via           period, we may need to revise the price of the holiday
We cannot make sightseeing or transportation reserva-          the travel agent with whom you made your booking.              upwards or downward to allow for variations in certain
tions without arranging the services of one of our repre-      As this results in administrative costs, Greaves Tours LLC     incidentals, including but not limited to:
sentatives and hotel booking.                                  will retain your deposit and assess the cancellation           i) transportation costs, including costs of fuel;
                                                               charges shown below.                                           ii) dues, taxes or fees chargeable for services such as
2 TRAVEL AGENTS                                                                                                               landing, taxes or embarkation fees at ports or airports, or
If your booking is made through a Travel Agent, Greaves        Days before departure      Total Travel Program Cost Lost      iii) the exchange rates applied to the particular package.
Tours LLC will address all communications to that Travel       Before 90 days             Deposit and Domestic Flight         We will absorb up to 2% of the holiday price, not
Agent. All monies paid by you to a Travel Agent are held                                  Penalty                             including insurance premiums or any amendment
by them under or in contemplation of this contract and         60 to 89 days              25%                                 charges. You will only have to pay the balance of any
will be the responsibility of such Travel Agent held until     45 to 59 days              50%                                 price increase which exceeds 2% of the holiday price.
such monies are forwarded to Greaves Tours LLC.                20 to 44 days              75%                                 If such changes in price amount to more than 10% of
                                                               01 to 19 days              100%                                the holiday price, you will be entitled to cancel your
3 YOUR BALANCE PAYMENT                                                                                                        holiday with a full refund of all monies paid except insofar
The balance of the price of your holiday must be paid at       Special cancellation terms may apply during festive            as such sums represent premiums paid for holiday
least 90 days before your departure date. If the balance       periods. As applicable, Greaves Tours LLC will inform you      insurance, visas or amendment charges. Should you
is not paid in time Greaves Tours LLC reserves the right       at the time of booking.                                        decide to cancel for this reason, you must exercise your
to cancel your holiday, retain your deposit, and charge the                                                                   right to do so within 14 days from the date on which we
cancellation charges set out in Section 6 - Cancellation.      Please note that all sums paid by you for insurance, visas     notify you of such changes.
If you make your booking within 90 days of departure           are not refundable or transferable. If the reason for
you must pay for the holiday in full at the time of booking.   cancellation is covered under the terms of an insurance
                                                               policy, you may be able to reclaim these sums, subject
4 ALTERATIONS TO YOUR BOOKING                                  to the terms of the policy. If, after we have accepted your
If, after we have issued the Confirmation Invoice, you         booking, you are unavoidably prevented from proceeding
wish to make any amendments to your travel arrangements,       with your holiday (for example, due to illness, death of a
we will endeavor to make the changes, provided that            close relative, redundancy or jury service) and you wish
written notification is received at our offices from the       to transfer it to another person, we will try to assist you,
person who signed the Booking Form, or from his/her            provided you tell us in writing of the proposed transfer
travel agent, at least 4 weeks before your departure           at least 30 days before the due date of departure and
date. This must be accompanied by a payment of $40             provided that the person to whom you wish to transfer


                                                                                         -4-
Booking Conditions Continued
9 ALTERATIONS TO YOUR HOLIDAY BY US                              • Twin sharing accommodation with private bath or               15 COMMUNICATION OF INFORMATION
From time to time, changes may have to be made to                  shower and toilet in each room.                               Unless otherwise agreed by us, all communications with
your tour (e.g. itineraries, hotel accommodation or other        • Meals as described on the respective price panel.             you will be sent to the person who signs the booking
travel arrangements), and these changes may be either            • Services of our escorts, tour guides and local                form. It is your responsibility to ensure that all members
major or minor. Where a change is a minor change, we               representatives, where appropriate.                           of the group receive a copy of all such communications
will, if practicable, advise you before departure, but we        • Excursions and tours where specifically detailed.             and you must indemnify us for any failure to do so.
are not obliged to do so, or to pay you compensation.            • Porterage.
A minor change is any change apart from a major                  • Visa for Bhutan and Tibet as applicable.                      16 THIS CONTRACT
change as defined below. When a change is a major                                                                                Please note that if any of these Booking Conditions is
change, (and a major change is either an alteration to           WHAT IS NOT INCLUDED IN YOUR TOUR PRICE                         found to be invalid or unenforceable, then the remainder
your flight time by more than 12 hours or a change in            • International flights, unless specified.                      of these Booking Conditions will not be affected but will
type or standard of accommodation) we will advise you            • Travel Insurance, cost of visa/passport.                      remain valid and enforceable.
as soon as is reasonably possible. You will then have the        • Transport between your home and airport/port/station
choice of accepting the change, taking an alternative              and vice versa.
holiday (when this results in a lower price, we will             • Airport departure taxes from Nepal.
refund you the difference), or withdrawing from the              • Airport security charges if levied by any airport to              TRAVEL INSURANCE
contract and accepting a full refund of all monies paid,           cover the cost of security arrangements.                          We strongly recommend that you take out travel
except for the insurance visa charges.                           • The cost of personal items such as laundry, drinks                insurance.
                                                                   with meals or otherwise, telephone calls and                      The company that we would like to suggest is
10 CANCELLATION OF YOUR HOLIDAY BY US                              incidentals, etc.                                                 CSA Travel Protection. Their telephone number is
We reserve the right to cancel your holiday at any time.         • Meals other than specified.                                       1-888-873 5484 or you can visit them on-line at
However, in no case will we cancel your holiday less             • Optional excursions.                                              www.csatravelprotection.com
than 6 weeks before the scheduled departure date                 • Gratuities/Tips for service paid on personal basis.               Please quote our account number, 14606012 and
except for reasons outside of our reasonable control,            • The single or sole room supplement.                               they will send us a copy of your confirmation for
as a safety precaution to you, a force majeure event             • Flight supplements.                                               your file. CSA’s website is very user friendly.
or failure on your part to pay the final balance.                • Optional extras.
In circumstances where we are unable to provide the              • Excess baggage charges.                                           IMPORTANT NOTICE
holiday booked, or where you cancel the holiday as set                                                                               You should read the insurance documents carefully.
out in paragraph 9 above, we will return to you all              13 SPECIAL REQUESTS                                                 It gives you full details of what is and what is not
monies paid, except for insurance charges, or offer an           If you have any special requests, you should inform                 covered and the conditions of the cover. Cover will
alternative holiday of equivalent standard (subject to           Greaves Tours LLC or any travel agent through whom you              vary from policy to policy and Insurance company
availability) or a holiday of lower standard (subject to         make a booking at the time the booking is made. We will             to Insurance company.
availability) in which event we will refund the difference       advise the relevant suppliers of such requests, but
in sums which you have paid to us.                               cannot guarantee that they will be met. Greaves Tours
                                                                 LLC has no liability to you if such requests are not met.
11 PROVISION OF SERVICES
If, whilst you are on holiday, we find that it is not possible   14 CONDITIONS OF CARRIAGE
to provide a significant portion of the services, which we       When your holiday includes travel on airline(s), the
agreed to provide to you or, we become aware we will be          conditions of carriage of that airline(s) apply, some of
unable to, we will use all reasonable efforts to make            which may limit or exclude liability. This brochure is the
suitable arrangements at no extra cost to you for the            responsibility of Greaves Tours LLC. It is not issued on
continuation of your holiday. We will also compensate            behalf of, and does not commit the airlines mentioned
you for the difference between the services agreed, to be        therein or any airline whose services are used in the
supplied and those actually supplied. Where we cannot            course of the holiday. Please note that a child must be
make such alternative arrangements, or where these               under 12 years of age, and an infant must be under 2
arrangements are not reasonably acceptable to you, we            years of age, on the date of their outbound flight to qualify
will, where appropriate, arrange for you to return to the        for child/infant status. Copies of such international
location from which you departed at the beginning of             conventions and conditions of carriage, can be supplied
your vacation by the same form of transport used for             to the client by us upon request. There is no guarantee
your outbound journey (or, if that is not available,             that flights will depart at the time specified, and we do
another form of transport) and will, where appropriate,          not have any liability for any delay which may arise.
pay you compensation.                                            Where such a delay does arise, we will use our endeavors
                                                                 to arrange for the air carrier to provide appropriate meals
12 WHAT IS INCLUDED IN YOUR TOUR PRICE                           etc, but Greaves Tours LLC will not make any such
• Airport/Railway transfers and sightseeing as detailed in       provision.
  the itinerary.
• Entrance fees at monuments and other places of visit.

                                                                                                                                                                      GTUS/rev 07-2009 CG

                                                                                           -5-
BOOKING FORM
GREAVES TOURS L.L.C 121 W WACKER DRIVE, SUITE 2500, CHICAGO, IL 60601
Tel: 800 318 7801 Fax: 703 995 4745 E-Mail: sales@greavesindia.com
Please read the important information and the booking conditions carefully before completing the details on the form, in block letters, and return with your remittance.
 1. NAME & ADDRESS FOR CORRESPONDENCE                                                                                                                      2. TOUR DETAILS


 NAME                                                                                                                                                      TYPE OF TOUR - INDIVIDUAL TOUR                                GROUP

 ADDRESS ..........................................................................................................................                        NAME OF TOUR..............................................................................................................

 ..........................................................................................................................................                COUNTRIES TO BE VISITED.............................................................................................

 ZIP CODE .......................................................................................................................                          DATE OF DEPARTURE ................................... DATE OF RETURN ...................................

 TEL HOME .........................................................................................................................                        TYPE OF ROOM REQUIRED - SINGLE BED                 SEPARATE BEDS              KING / QUEEN BED            SMOKING OR NON-SMOKING

 TEL WORK .........................................................................................................................                        3. Us DOMESTIC FLIGHTS REQUIRED

 EMERGENCY CONTACT TEL ...............................................................................................                                     NAME OF PASSENGERS .................................................................................................

 ALL CORRESPONDENCE WILL BE SENT TO THIS ADDRESS
                                                                                                                                                           REGIONAL AIRPORT ...................................................................................................

 4. SPECIAL REQUESTS

 FLIGHT SEAT REQUEST - AISLE                              WINDOW                 (please tick appropriate)                                     MEAL REQUEST - VEG                        NON-VEG                (please tick appropriate)
 ANY OTHER REQUEST (hotel category, special dietary requirements, special occasions, disability needs etc) ..........................................................................................................................

 5. DETAILS OF ALL PASSENGERS TRAVELLING INCLUDING THE LEAD PASSENGER
 TITLE             FIRST NAME                                         SURNAME                                         NATIONALITY                             DATE OF BIRTH                              PASSPORT                                           PLACE &
                 AS PER PASSPORT                                  AS PER PASSPORT                                                                                                                           No.                                           DATE OF ISSUE




 6. REMITTANCE                                                                                                                                                                 7. HOW DID YOU HEAR OF GREAVES TOURS LLC?

      Deposit payable at the time of booking is $500 per person and must be paid at the time of booking.                                                                       TRAVEL AGENTS*                                                  MAGAZINE*
      If the reservation is made within 90 day of departure, then the full amount is payable.                                                                                  NEWSPAPER*                                                      PAST CLIENT
                                                                                                                                                                               TOURIST BOARD                                                   OTHERS*
  No of persons                                 Deposit @ $500 per person                                                           Total

                                                                                                                                                                               *PLEASE SPECIFY
 8. METHOD OF PAYMENT                                                                                                                                                          ..............................................................................................................
                                                                                                                                                                                ..............................................................................................................
 Cheques to be made payable to Greaves Tours LLC.
 I wish to pay by credit card, and authorise Greaves Tours LLC to debit my account the amount of:
                                                                                                                                                                               9. PLEASE SIGN THIS SECTION IF YOU ARE NOT
                                                                                                                                                                                   TAKING INSURANCE COVER recommended BY US
  $                                              from my: MasterCard                      Amex              Visa
                                                                                                                                                                               I have declined to take out the holiday insurance cover recommended by
 CARDHOLDERS NAME (please print) ......................................................................................................
                                                                                                                                                                               Greaves Tours LLC and hereby undertake on behalf of myself and all members
 ADDRESS ..............................................................................................................................................                        of my party to arrange holiday Insurance which provides comparable cover
                                                                                                                                                                               to that offered in the tour operators brochure. Furthermore I absolve the
 ..............................................................................................................................................................                tour operator and the travel agent of all possible liabilities which may arise
                                                                                                                                                                               due to my failure to take out adequate insurance cover.
 CARD No


 EXPIRY DATE                                        CVC CODE                                                                                                                   *SIGNATURE                                                                         DATE

                                                                                                                                                                               ...........................................................                         .............................
 *SIGNATURE OF CARDHOLDER .......................................................... DATE ........................................
                                                                                                                                                                                                                                                                                                       GTUS/rev 07-2009 CG


 10. DECLARATION
 I agree on behalf of myself and all other persons on this booking form that I have read and understood the unaltered Booking Conditions, Important Information and the Insurance Conditions (where applicable) and warrant
 that I have the authority of all persons named on this Booking Form to make the booking subject to these conditions. All members of the party personally accept responsibility to be aware of, and comply with health, passport
 and visa requirements. I am over 18 years of age. I also agree that where applicable, I authorise my agent to make this booking on my behalf.


  *SIGNATURE ...................................................................................................................................................................................                 DATE ..............................................................................
                                                                                 Visas are compulsory for visits to India, Nepal, Tibet and Bhutan.
                                                                                                                                                                                                                                                                     *Signature Required
                  GREAVES TOURS L.L.C.
121 W. WACKER DRIVE, SUITE 2500, CHICAGO IL 60601
          TEL: 1 800 318 7801 FAX: 703 995 4745
EMAIL: sales@greavesindia.com WEBSITE: www.greavesindia.com

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:0
posted:5/9/2013
language:English
pages:8
yaofenjin yaofenjin http://
About