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Volume 12, Fall 2003 BID2WIN User Conference 2003 Success Story of the Summer Feedback The 2003 BID2WIN User Conference “We’d like to thank the BID2WIN staff and organization for a very More than 200 BID2WIN users and their guests gathered in Portsmouth, New informative, educational, and totally Hampshire, on Saturday, July 26, to take part in the 2003 BID2WIN User Conference. enjoyable user conference. It was a Most were from within the Continental United States, but representatives were on pleasure to meet and mingle with hand from Canada, Hawaii, and as far away as Honduras. everyone in Portsmouth. It really makes us feel comfortable about Complete with a keynote address from Microsoft Corp.’s own .NET technical our BID2WIN selection. We'll be at evangelist, Joe Stagner, this year’s conference was a well-balanced combination of the next user conference wherever classroom-style training sessions; presentations and demonstrations; and activities it may be...Thanks.” and entertainment. Much to our delight, generous attendee feedback confirmed that each of these elements contributed equally to the overall success of the three-and-a- Thomas H. Stapleton, vice half-day event. As an added bonus, uninterrupted sunshine provided a picture-perfect president, and Gary A. Black, backdrop for all the outdoor events. senior estimator Miller Bros. Excavating, Inc., Turn the pages of this newsletter to take a closer look at the people, experiences, Tipp City, Ohio and events that shaped the 2003 BID2WIN User Conference. And be sure to visit www.bid2win.com/userconf/2003/ to view user conference photos and follow-up stories. While you’re there, go to the feedback section and tell us about your own “I just wanted to let you know how experience at the conference. We're looking forward to hearing from you. much we enjoyed our time at the 2003 User Conference. It was well put together and organized. I think everyone who attended brought Customer Feedback Highlights This Year's Conference back with them some new information or even a new contact Conference attendees and BID2WIN staff agree: the echoed Dave’s conviction. “User input has been the from another company. The social theme of this year’s conference was communication. cornerstone of BID2WIN 's success since its inception,” events that we attended gave us a Enthusiastic exchanging of ideas—among all Greg wrote, “and I am pleased to see that continue as taste of the New England area and conference-goers—emanated throughout the they move into the future.” were very much enjoyed. conference from start to finish. John Brunner, project manager, “We couldn’t be more pleased with the amount of Peter Baker & Son Co., customer participation we experienced at this year’s Lake Bluff, Illinois conference,” said Dave Todaro, vice president of BID2WIN. “A large part of BID2WIN’s success has been due to the honest feedback we receive from our customers.” According to BID2WIN’s president, Paul J. McKeon, one of the goals for the conference was “To create an It’s rewarding to know that BID2WIN customers also environment that encouraged plenty of opportunity for What's Inside believe in the value of open dialog with regard to people to share their ideas with us and voice their software development. Several post-conference emails, opinions. Judging from the pages and pages of notes like this one from longtime BID2WIN user Gregory J. we’ve been compiling,” he says smiling, “I think we 2 Where We’re At Bowles, construction manager at P.J. Keating, have achieved that.” 2 People Behind the Product 2 Microsoft Keynote Address PRSRT STD US POSTAGE User Conference Web Site Updated S O F T W A R E I N C O R P O R A T E D PAID 4 News from Development Portsmouth, NH Visit the BID2WIN User Conference Web site, T H E A R T O F B I D D I N G I N T E L L I G E N C E™ MAILFORCE 5 Look Who’s Using BID2WIN complete with pictures and quotes from those BID2WIN Software, Inc. 650 Islington Street who attended. Portsmouth, NH 03801 6 From the Trainers www.bid2win.com/userconf/2003/ 6 Support Central “It was enormously gratifying for me to see how enthusiastic our customers were at this summer’s user conference, and how willing they were to share their ideas with us. But equally rewarding has been the outpouring of emails and letters I’ve received since then—the positive feedback and excitement have been overwhelming.” Paul J. McKeon, Jr., President People Behind the Product Where We're At An Outstanding User Conference, Thanks to Our Customers How could I begin this column in any other way but by Be assured that your excitement and eager anticipation saying how much we enjoyed hosting all of our for the new BID2WIN release is matched only by our customers and guests who were able to join us in July own steadfast goal to provide you with a next for the 2003 BID2WIN User Conference. With over 200 generation of product that exceeds all expectations. people in attendance; a keynote speaker from Even as I write to you today, our development team is Microsoft; product training and discussion sessions; working hard and making great strides on Epiphany and the best weather of the summer, I think it's safe to Beta 2. Dave Todaro, vice president and head of product say that this conference was the most successful we've development, will keep you updated on their progress. had to date. Such an achievement could not have been possible, however, without your enthusiastic Once again, we were honored to host so many of you in participation. On behalf of our entire company, I'd like our beautiful hometown of Portsmouth, New Trent Tobler to express my heartfelt appreciation and thanks to all Hampshire. Be sure to visit our Web site at Senior Software Engineer of you who attended. www.bid2win.com/userconf/2003/ where you'll find a video clip of the Microsoft .NET keynote address Trent is a very busy man these Your response to Epiphany—the forthcoming Microsoft delivered by Joe Stagner of Microsoft Corporation; days, keenly focused on his part in .NET/SQL version of BID2WIN—was nothing short of photos of training sessions, activities, and events; and developing the upcoming astounding. The entire BID2WIN development team quotes from attendees. Microsoft .NET/SQL Server version and I are particularly grateful for the invaluable of BID2WIN. feedback that so many of you provided throughout the We look forward to keeping you updated on all conference—and continue to provide to us. We have BID2WIN happenings over the next few months. If I can Trent joined BID2WIN’s been inundated with letters and email, and we look assist you in the meantime, I hope you'll contact me development team just over a year forward to receiving more. (Of course, you don't have to directly at (800) 336-3808 ext. 101 or ago. "One of the things I like most be a conference attendee to give us your feedback. We email@example.com. about my job here is that I get to want to hear the views of all of our customers on any work with people who are BID2WIN topic.) I wish you all the best for the remainder of the year. extremely good at what they do," he says. "I enjoy being surrounded by such talent." Microsoft Keynote Address at BID2WIN User Conference Born in northern Utah, Trent began programming on an Apple II BID2WIN and .NET Team-up to Deliver Value computer at the early age of 12. A "So it is with great pleasure that I'd like to introduce As a Microsoft .NET technical evangelist, one facet of few years later, while in high Joe Stagner from Microsoft Corporation. Joe is a Joe's job is to educate customers on the virtues of .NET school, he came in second place in technical evangelist for the company and we are and its importance, not only as revolutionary mathematics at Utah’s pleased that he came here today to talk to us a little bit technology, but also as it applies to real-life business Decathlon—an interschool about: What is .NET? Why is .NET important to you?" solutions like BID2WIN. In the past two years, Joe has programming competition. He later worked with about 600 companies in the northeast, and graduated form Weber State BID2WIN is one he has taken a special interest in. University where he majored in computer science and The theme of bringing value to BID2WIN customers mathematics. "Understanding through the use of Microsoft .NET technology ran computers came easily to me strongly throughout the speaker's keynote address. because I saw it as a natural extension of mathematics," Joe went on to discuss how today's Microsoft explains Trent. technology is focused on helping businesses to maximize their return on investment, and also outlined, When he’s not working on in broad strokes, some of Microsoft's strategic plans computers, Trent enjoys playing spanning the next decade. the violin and the piano, contra dancing, and listening to music. Joe Stagner, from Microsoft Corporation, speaks at the 2003 "The days of building technology 'for technology's sake' BID2WIN User Conference, on stage at The Music Hall. Trent and his wife just welcomed are behind us," Joe explained. "The new focus is on their first child, a baby boy, in With these words, Paul McKeon, president of value to the customer. And that is what .NET is all August. They make their home in BID2WIN, welcomed Joe Stagner up on stage to about." Hampton, New Hampshire. address an audience of approximately 200 construction industry professionals. For roughly an hour, Joe spoke To read more details on Joe Stagner's keynote speech about Microsoft .NET technology and its close at the BID2WIN User Conference, visit connection to the next generation of BID2WIN. www.bid2win.com. 2 Picture Perfect New England Summer Weather Set the Stage The 2003 BID2WIN User Conference 2003—A Retrospect Saturday Night - President’s Reception Monday - Educational Sessions – Day II The conference began with cocktails and hors d'oeuvres at After fueling up on coffee and a delicious buffet breakfast, it the lovely 100 Club in the heart of downtown Portsmouth. was back-to-class for day two of the educational sessions. The club’s wraparound balcony offered a Monday - Afternoon Activities treetop view of the town Following the last training session, attendees scattered in while BID2WIN’s all directions. Most joined their colleagues for one of the president, Paul McKeon, many planned excursions: a golf tournament at the and the entire staff magnificent Wentworth By The Sea Country Club; deep sea greeted old friends and fishing aboard either the Lady Patricia or the Starfish; a made new ones. historical trolley tour around Portsmouth; or a tour of the Smuttynose and Redhook breweries. Sunday Morning - The Music Hall To bring to light the significance of .NET technology, Microsoft Technical Evangelist Joe Stagner gave his keynote address "Why .NET Matters to You" at the historic Portsmouth Music Hall. Joe’s .NET presentation was the perfect complement to Paul’s humorous retrospective on BID2WIN’s humble beginnings and how the company grew to what it is today. BID2WIN's vice president Dave Todaro later joined Paul onstage for the final 30 minutes of the two-hour event to give a slideshow overview on the progress of the upcoming Others chose to take advantage of the idyllic weather by Microsoft . NET/SQL version of BID2WIN. visiting the many charming boutiques that populate Market Square in downtown Portsmouth. Sunday - Educational Sessions – Day I Monday Evening - After returning to the Sunset Cruise Sheraton—their home It was "all aboard" the for the next two Thomas Laighton for a days—The Music Hall's BBQ cruise around audience separated into Portsmouth Harbor. As groups and spent the the sun set beautifully over the city, everyone rest of the day participating in one of three educational tracks: Track 1 – For the Beginner, Track 2 – Advanced enjoyed the live blues of T.J. Wheeler and the Smokers, Topics, Track 3 – Epiphany: The Next Generation of and the authentic BBQ provided by the famed local BID2WIN and Bidding Intelligence™. restaurant Muddy River Smokehouse. Sunday Evening - Tuesday Morning - Lobsterbake General Session and The tranquility of the Wrap-up Atlantic Ocean made an Conference attendees ideal backdrop for the assembled for a wrap- BID2WIN lobsterbake at up session in the Odiorne State Park. And Sheraton ballroom yes, the rumors are where Dave Todoro true: Foster's Downeast Clambake—the caterer for this delivered a final presentation on Epiphany, and Paul event—is the same company that provides the "downeast McKeon, in his closing remarks, expressed his gratitude to lobsterbake" experience to the First Family at their home in everyone for coming to Portsmouth and for the generous Kennebunk, Maine, and at the White House. input that they gave throughout the conference. 3 "The development team gained unique and valuable insight at this year's user conference. By talking directly with estimators, managers, and IT professionals who work with BID2WIN every day, we gathered information that will help us continue to improve the design of Epiphany." David M. Todaro, Vice President News from Development BID2WIN Release 2003.2—Now Ready Busy Preparing for Epiphany Beta 2 To Download The entire development team had a great time meeting with our clients during the user conference. We especially enjoyed The BID2WIN development team is always striving to make BID2WIN talking with so many people about our progress on the Epiphany project—the next generation of BID2WIN, which is built more valuable to you. Our team on Microsoft .NET and SQL Server—as well as discussing our ideas for upcoming features. has listened to your ideas and your suggestions, and made the Track 3, which was dedicated to Epiphany, was especially successful. following updates and We demonstrated the completed portions of Epiphany and discussed enhancements to the new 2003.2 release: upcoming features. By employing a focus group format, we were able to have a two-way conversation with the estimators, managers, and IT • Performance enhancements for specialists in the room. This resulted in about ten pages of suggestions • Global Edits—on unusually large for improvements and enhancements. • bids, you'll experience an overall • time reduction of up to 80% when • applying Global Edits to the If you attended the conference and participated in our feature survey, • estimate. thank you for your input! We are now busy processing the results and deciding which suggestions we can incorporate into the first • Overhead percent column added completed version of Epiphany. Our goal remains to get the product • to the Item Listing and Bid closing Dave Todaro leads one of the sessions on Epiphany—the completed as quickly as possible, but we also want to make sure we • tabs. next generation of BID2WIN, built on Microsoft .NET and SQL incorporate as many of the most popular suggestions as we can. Server. • Profit percent column added to • the Item Listing and Bid closing We are now busy preparing Epiphany Beta 2, our second test release. This release will incorporate core estimating • tabs. functionality and will give our testing group an opportunity to give us feedback. This will help us make sure the product • Crystal Reports feature set remains as fast and stable as possible as we continue to add more features. • upgraded to enable export to PDF, • RTF, and HTML formats. If you have any questions or comments about the beta testing process, feel free to contact us directly at firstname.lastname@example.org. • Import/export compatibility with • Washington State DOT's EBS • system, Ebids version 4.2, added. If you're already a BID2WIN user, Every Day, Schlouch Sees the Value of Using BID2WIN just log on to the BID2WIN Support Web site at http://support.bid2win.com and Schlouch Inc. puts a high degree of importance on its customer relations and customer select Downloads, then Program communications; they know that it is largely the people behind the service that Updates. determine the success of the company. So it's no surprise that the people at BID2WIN played a direct role in Schlouch's decision to change its estimating software over to And if you aren't already a BID2WIN. "I was impressed by the eagerness that I saw in the people at BID2WIN. BID2WIN user, what better time to become one? To request a free They are very committed to what they do," explains Barry Schlouch, president of the demo CD go to www.bid2win.com. 20 year old company. "I've always been enthused with their breadth of talent and passion for excellence." Learning BID2WIN Before switching to BID2WIN, Schlouch used a DOS-based system that was difficult Helps Students Get to navigate, not user-friendly, and had very limited potential. Consequently, Schlouch Real-World quickly outgrew its capabilities and decided to move on. Barry went to CONEXPO in Experience Las Vegas where he saw BID2WIN's president, Paul McKeon, speak at an estimating workshop. Barry liked what he heard, visited the BID2WIN booth, evaluated BID2WIN, The faculty at the University of New Hard Dollar, and HCSS, and went with BID2WIN as a result of a unanimous team Barry Schlouch, president of Schlouch, Inc., Mexico's Continuing Education decision. knows that it's the people that determine Department knows how challenging the success of the company. it can be for new graduates to find jobs without some real world What Barry likes best about BID2WIN is its strong reporting capabilities. "I don't estimate on a daily basis; my main focus experience. That's why they've here is to strategize and brainstorm. The information that facilitates this for me comes from the reports that are generated added a course called Construction Estimating with BID2WIN to their from BID2WIN. I'm able to get the information that I need, the way that I need it." says Barry. "BID2WIN gives us victories Construction Technology every day; it helps us organize our bids and allows us to be as competitive as possible. That's how we win bids." Barry also Management Certificate Program. appreciates the way that he is able to format their customer presentations, and personalize their bids by embedding the www.ceunm.edu Schlouch company logo. To learn more about the BID2WIN EDUCATE2WIN program, contact Blandon, Pennsylvania-based Schlouch Inc. serves southeastern Pennsylvania in all areas of site design, earthwork, email@example.com, or call pipework, paving, and concrete. With a staff of 400, including eight estimators, they are a company with $50 million-plus (603) 427-0440 ext. 106. annual revenue and enjoy repeat business from most major local and regional owners, developers, and contractors, as well as from many national firms handling construction management in the area. 4 Look Who's Using BID2WIN Here is a sampling of leading construction companies that use BID2WIN to streamline their estimating and bidding process. Name and Location of Company Type of Work Programs Considered Ajax Paving Industries—Madison Heights, MI Asphalt Paving, Asphalt Materials, Concrete Paving $25 HCSS, Hard Dollar Aspen Earthmoving LLC—Carbondale, CO Excavation Hard Dollar Bragg Excavation, Inc.—Berthoud, CO Water Line Installations, Sanitary Sewers, Storm Sewers, Concrete Hard Dollar California Engineering Co.—San Francisco, CA Heavy Highway HCSS Don Kelly Construction, Inc.—Sahuarita, AZ Street and Highway, Paving, Bridges, Tunnels, Elevated Highways Sharpe Eco-Tech Contractors, Inc.—Grimes, IA Grading, Utilities, Heavy Highway, Structures, Flatwork HCSS, Hard Dollar Grace Pacific—Honolulu, HI Highway and Street Construction, Surfacing and Paving HCSS, Hard Dollar Hulcher Services—Denton, TX Demolition, Railroad, Environmental Hard Dollar Kyle Conti Construction, Inc.—South Plainfield, NJ Road N/A N/A and Bridge, Excavating and Grading, Environmental HCSS N/A Nippon Hodo Co., Ltd.—Tokyo, Japan Street and Highway, Water and Sewer Line, Earthwork N/A Schmidt Earth Builders, Inc.—Windsor, CO Water and Sewer Line, Earthwork, Grading and Excavation, Utilities HCSS, Hard Dollar Stansell Electric Company, Inc.—Nashville, TN Highway and Site Electrical N/A Structural & Steel Products—Fort Worth, TX Materials Provider Referred Directly to BID2WIN Underground Utilities, Inc.—Spring Valley, CA Water, Sewer, Utility Lines HCSS United Signs & Signals, Inc.—Tavares, FL Street and Highway, Concrete, Specialty Contractor N/A WG Yates Construction—Jackson, MS Heavy Commercial, Environmental, Marine, Utilities Hard Dollar We Want To Hear From You! — fax this card back to (603) 430-7503 BID2WIN Customer Feedback Not Yet a BID2WIN Customer? Please tell us where you want to have the 2004 BID2WIN User Learn more about BID2WIN. Fax this card back to (603) 430-7503 or Conference and what time of year is best for you. Would you like to email firstname.lastname@example.org. come back to Portsmouth, NH? We're considering the grand Please contact me to schedule an online demonstration of BID2WIN. Wentworth by the Sea Hotel and Spa. Visit www.wentworth.com. Please send me a FREE BID2WIN demonstration CD. Your opinion matters, so let us know what you think. Fax this card back to (603) 430-7503 or email email@example.com. Name/Title: _____________________________________________ Company: ________________________________________________ Name/Title: ________________________________________________ Address: _________________________________________________ Company: __________________________________________________ City: _______________________ State: _______ Zip: ____________ Email: ______________________________________________________ Tel: ________________________ Fax: __________________________ Where would you like to have What time of the year would you like Email: _______________________ Web: _________________________ next year's conference? to have next year's conference? (please submit your top 3 choices) (please check one) Type of Work: _________________ Number of Estimators: _____________ 1: ___________________ Winter We’re looking to implement new estimating software in (please circle one): Spring 30 days 60 days 90 days Future 2: ___________________ Summer 3: ___________________ Fall I currently use: Spreadsheet In-House System Manual System N2K-0903 Other (please specify): ____________________ 5 From the Trainers To Achieve Proficiency, Learn From the Experts To experience the full value of a new tool, you need to learn how to and Informix. "Attending a training class can drastically shorten your use it the right way, right from the beginning. That's why customized learning curve, which can enable you to uncover features of the on-site classes are part of every BID2WIN package that new customers software that could take many months to learn on your own." receive. BID2WIN training sessions vary greatly from one company to another, and each one is custom tailored to suit the client's needs. Matthew Boles, a Certified Technical Trainer (CTT+), agrees. "Studies Training is typically two days: the first day is usually geared towards show that while reading, hearing, and seeing material, you can expect "setting up" the database; the second day focuses on the estimating to retain at most 50% of new content. If you can experience the process—it is here that the hands-on training is extremely beneficial. material, either through answering or asking questions, or performing a task with the new learning, retention rates can shoot up to 90%." Why not just read the user manual Matthew has more than 20 years teaching experience and has held the and learn on your own? We talked title of Certified Instructor for Novell, Microsoft, and Macromedia. to some seasoned technical trainers to see what their thoughts Jeff Pankratz, BID2WIN’s training manager, says that this is the same were on the subject. philosophy he subscribes to. “Training is clearly beneficial for new customers, but it can also add value for existing BID2WIN users. About "There's no better way to get up- 15% of the training we do is for longtime BID2WIN clients who need to and-running with a new software get newly hired estimators up-to-speed with the product, but program quickly," says Sue Hove, a BID2WIN training manager, Jeff Pankratz, experienced estimators are also typically present during the training technical trainer who has been assists Denis Erazo, from Honduras, event," explains Jeff. "It always amazes me how much even the most teaching software for more than 15 toward the close of the 2003 User experienced BID2WIN users learn during training—they're also the Conference. Jeff was happy for the years for companies such as opportunity, "It was great to have the ones who ask the toughest and most thought provoking questions.” Macromedia, Powersoft/Sybase, Support Central Export BID2WIN Report Information to PDF, Excel, HTML, and Other Formats BID2WIN Releases 2003.1 and higher utilize updated functionality in the Crystal Reports viewer application that allows report information to be exported to numerous formats. These formats include Adobe Acrobat PDF, Microsoft Excel, Microsoft Word, Rich Text, and HTML. This powerful new feature gives BID2WIN users the ability to export proposals and other reports to the popular PDF format, enabling them to email PDF attachments to customers, subcontractors, and vendors. The PDF format features precise report reproduction in a read-only format that allows the recipient to view the information, but not modify it. Formats such as Microsoft Excel, Word, and HTML, enable you to take data contained in a BID2WIN report and perform custom The Export dialog gives you the ability to select the desired export modifications within an Office program, or post a report to a Web site format as well as the destination for the data. Data can be sent directly to share. to an application, to a disk file, or to a mail application. Once you've selected an export format and destination, click the OK button. A Save The export feature can be accessed from the toolbar of the report dialog will appear and prompt you for a destination directory and a file preview window. Simply select the report that you'd like to export name for the exported report data. Click the Save button to complete from BID2WIN's report list, then click on the Export button on the the export. toolbar while viewing the report preview. 6 Contact Us 650 Islington Street Phone: 800.336.3808 Sales: 800.336.3808 Support: 888.390.8822 Portsmouth, NH 03801 Fax: 603.430.7503 firstname.lastname@example.org email@example.com www.bid2win.com
"Success Story of the Summer - BID2WIN Software Inc"