VIEWS: 0 PAGES: 2 POSTED ON: 5/2/2013
Mack Leasing System. ® Contract Maintenance Program. Predictable and flexible. The Contract Maintenance (CM) program now provides truck owners with predictable maintenance costs for operating their trucks — predictability many assume they could have only by leasing through a full-service leasing company. Flexibility is an attractive feature of CM, providing owners with just the service they need and allowing dealers to structure a plan that meets the needs of each customer and each application. For example, in severe service applications, a CM agreement can be tailored specifically to parts of the truck where maintenance costs can be controlled, such as preventive maintenance (PM), but not include less predictable parts such as axles. On highway use, where operating costs can be forecast more easily, a CM agreement may include all maintenance services necessary to operate the truck. Projections show that 35% to 40% of the nation’s medium- and heavy-duty trucks are leased today, a number that is expected to top 50% in the next decade. This trend is evidenced by the increase in number of leasing companies and the decrease in traditional truck dealerships over the past 10 years. And fewer than 5% of customers who go into a full-service lease or a CM program ever go back to ownership or maintaining their own vehicles. A CM program from the Mack Leasing System® offers owners one of the benefits of leasing — predictable maintenance costs — but allows them to keep the benefits of ownership. This also enables dealers to continue to support the needs of those who wish to own their trucks, forming an ongoing partnership of value to both owners and dealers. Just what you want, nothing you don’t. The key for dealers is to offer the quality service that customers need and want — such as the CM program. Dealers can provide the same benefits available from full-service leasing companies including: 1. Budgeting and forecasting because maintenance expenses are paid in equal monthly installments rather than accruing in peaks and valleys with mechanical failures that could have been avoided by preventive maintenance. 2. Regulariy scheduled preventive maintenance, reducing the risk of breakdowns. 3. Customers reduce or eliminate the overhead costs of operating their own shops. 4. More effective maintenance lowers running costs, making equipment more dependable. 5. Increased flexibility and productivity by performing service during off-schedule times. 6. Mack Central® emergency road service available 24 hours a day. 7. Improved driver morale and company image with clean, well-maintained trucks. 8. Service available nationwide. The CM program is designed to serve customers who want to own their trucks but also want the benefits of full-service leasing. Some companies may desire ownership, or they may be locked into a tax-oriented lease and wish to benefit from a controlled maintenance program. CM compares item for item, benefit for benefit with full-service leasing and still allows customers to own their trucks. Keeping you in control. The intent of the CM program is to provide customers with a valuable service and help control maintenance costs. This ensures customer satisfaction with Mack® products and, at the same time, provide additional services when needed. Customer Benefits: 1. Predictable operating costs. 2. Eliminate high-cost repairs. 3. Eliminate warranty hassles. 4. Reduce or eliminate maintenance-related downtime. 5. Reduce or eliminate overhead from – shop personnel – stock parts – benefits, wages and overtime – OSHA and EPA compliance – preventive maintenance tracking and scheduling 6. Eliminate concerns over DOT compliance. 7. Reduce the expense of truck cleaning by including in preventive maintenance.
Pages to are hidden for
"Mack Leasing System. - Mack Trucks_"Please download to view full document