Docstoc

Bangor Agile Working Workshops - Learning

Document Sample
Bangor Agile Working Workshops - Learning Powered By Docstoc
					Theme
Business case
Business case

Case studies

Case studies

Case studies

Confidentiality
Corporate co-ordination
Corporate co-ordination

Corporate co-ordination
Corporate co-ordination

Corporate co-ordination

Culture
Culture
Culture


Culture


Culture

Culture
Culture

Culture

Culture
Culture


Customer service
Desk and office space
Desk and office space


Desk and office space
Finance / Resources
Finance / Resources


Finance / Resources

Finance / Resources

Finance / Resources
Finance / Resources
Flexibility


Geography


IT / ICT
IT / ICT


IT / ICT

IT / ICT
IT / ICT
IT / ICT
Knowledge
Members / management / leadership

Members / management / leadership
Members / management / leadership

Members / management / leadership

Members / management / leadership
Members / managers


Members / managers / leadership
Members / managers / leadership


Members / managers / leadership
Members / managers / leadership
Members / managers / leadership
Members / managers / leadership

Members / managers / leadership
Performance management

Performance management
Performance management


Performance management
Performance management

Policy

Policy
Policy
Policy
Project management
Project management


Staff engagement
Staff engagement
Staff engagement


Staff engagement
Learning - Agile Working 30 January 2013, Bangor University / Rhannu - Gweithio Ystwyth 30 Ionaw


Comment
How to give confidence in a business case for agile working
Lack of credible business case for technology

Ideas / examples of making best use of ICT and property investments in
support of meaningful change
Following would be useful: Case studies demonstrating the team based
approach that we could publish on intranet
Following would be useful: Access to the 'team' questionnaire and 'team'
business case. Templates to use.
My work is 'confidential' - I can't be located next to a.n.other
Where do you start? (Key driver) Property, IT, Customers, HR
Balance between bottom up and top down development of strategy /
implementation
Co-ordinating the elements - IT, property, HR - getting shared ownership
The various key strands ICT, property rationalisation, HR are at different
development points
All areas of an organisation need to be part of 'agile' team - from
Finance to Catering
How do we change culture?
Culture shift of staff mindset from traditional ways of working
Culture


Culture


How to change cultures and ways of working (tradition)

What is the main driver? Property rationalisation, people, savings, customers?
The most effective way of changing mindsets. Changing cultures

Need to develop culture to implement on team basis and for improving on
service delivery
Where the 'water cooler' sits in agile working

How to avoid feelings of isolation re. those working from home - importance
of maintaining a 'team' spirit
Buy in from customers / service users important too
How do you get the desk ratio right?
Keeping control of office moves


Moving away from 'my desk' culture
Funding for technology - making the case for investment
Where savings go


The costs to delivery of future agile working IT - lack of undestanding of
investment scale at times
How to ensure we deliver on savings through a programme

Making decisions on key IT and HR resources to support implementation
Investment - 'money where your mouth is'
Flexibility of work (JDs)


Service and staff distributed across a large geographical area


Standardisation of ICT devices to meet 'standardised' workspace - how to?
IT


How can you create a dynamic intranet that meets the needs of agile
workers? What does it include?
How to use systems approaches and EDRMS strategically
Achieving 'paperless' working
How do we get public sector to buy in to things like twitter and facebook?
Sharing innovative approaches to sharing knowledge within organisations
Senior managers acting as a change agent absolutely necessary for
buy-in amongst other managers
Change agents need to be senior or championed by seniority
Maintaining positive leadership in a different way. Case study model
should be helpful.
Public sector needs to embrace agile working and leaders must lead by
example and be 'brave'
Leadership - doing it not just talk!
Securing political will to commit to a transformation agenda and how we can
use the rationalisation of properties to improve the economy of local areas

Managers buy pace of change resources
Leadership support


Lack of senior management commitment, political buy-in
Leadership - it's all about people (isn't it?)
Commitment of leadership to this radical new way of working
Members concerned about what public will think about spending £ on
technology - impede progress (in times of austerity)
Tackling agenda from perspective of elected members
21st century performance management frameworks to support
knowledge / agile working
21st century performance management
Following would be useful: Training information / content and/or cause
to access to support managers in managing performance in an agile
environment
21st century performance management systems?
Consistent performance management based on outcomes across the
organisation
Coherent policy tying service needs, property, IT and HT together is slow to emerge

Alignment of key strategies
How do we align strategies?
Drivers - aligning objectives, strategies
What are the 'basic' tools required by a manager for agile working?
System thinking development


Getting staff on-board / resistance to change
Connecting remote workers so that they feel part of the organisation
Understanding the needs of employees (varying) & how you can design the
workspace to not only meet these needs but be flexible enough to respond
to changing personal & business requirements
Identifying individual service based networks of support e.g. social
services managers
niversity / Rhannu - Gweithio Ystwyth 30 Ionawr 2013, Prifysgol Bangor


               Contact
               Cara Williams, Denbighshire County Council / Cyngor Sir Ddinbych
               Dylan Williams, Betsi Cadwaladr University Health Board / Bwrdd
               Iechyd Prifysgol Betsi Cadwaladr
               Dave Coates, Wrexham County Borough Council / Cyngor Bwrdeistref
               Sirol Wrecsam




               Julie Horman, Denbighshire County Council / Cyngor Sir Ddinbych
               Sally Ellis, Denbighshire County Council / Cyngor Sir Ddinbych

               Steve Barnard, Gwynedd Council / Cyngor Gwynedd




               Barry Eaton, Isle of Anglesey County Council / Cyngor Sir Ynys M ôn
               Carys Edwards, Isle of Anglesey County Council / Cyngor Sir Ynys Môn
               Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
               Sirol Wrecsam

               Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
               Sirol Wrecsam

               Donna Roberts, Conwy County Borough Council / Cyngor Bwrdeistref
               Sirol Conwy
               Julie Horman, Denbighshire County Council / Cyngor Sir Ddinbych
               Morfudd Davies, Isle of Anglesey County Council / Cyngor Sir Ynys Môn

               Wrexham County Borough Council / Cyngor Bwrdeistref Sirol Wrecsam




               Bedwyr Gwilym, Gwynedd Council / Cyngor Gwynedd
               Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
               Sirol Wrecsam
Cara Williams, Denbighshire County Council / Cyngor Sir Ddinbych
Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam

Neil Payne, Conwy County Borough Council / Cyngor Bwrdeistref Sirol Conwy

Neil Payne, Conwy County Borough Council / Cyngor Bwrdeistref Sirol Conwy

Sally Ellis, Denbighshire County Council / Cyngor Sir Ddinbych

Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam

Jeff Pye, Betsi Cadwaladr University Health Board / Bwrdd Iechyd Prifysgol
Betsi Cadwaladr

Angela Lawrence, Flintshire County Council / Cyngor Sir y Fflint
Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam

Norma Jarboe, WomenCount

Sally Ellis, Denbighshire County Council / Cyngor Sir Ddinbych




Gwynedd Council / Cyngor Gwynedd
Mark Hooper, Indycube




Danielle Edwards, Conwy County Borough Council / Cyngor Bwrdeistref
Sirol Conwy

Aled Griffiths, Flintshire County Council / Cyngor Sir y Fflint
Denise Garland, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam

Flintshire County Council / Cyngor Sir y Fflint
Mark Hooper, Indycube
Steve Barnard, Gwynedd Council / Cyngor Gwynedd
Angela Lawrence, Flintshire County Council / Cyngor Sir y Fflint




Dave Coates, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam
Flintshire County Council / Cyngor Sir y Fflint
Julie Horman, Denbighshire County Council / Cyngor Sir Ddinbych
Mark Hooper, Indycube
Gwynedd Council / Cyngor Gwynedd
Raymond Smith, Wrexham County Borough Council / Cyngor Bwrdeistref
Sirol Wrecsam

Bedwyr Gwilym, Gwynedd Council / Cyngor Gwynedd
Cara Williams, Denbighshire County Council / Cyngor Sir Ddinbych
Danielle Edwards, Conwy County Borough Council / Cyngor Bwrdeistref
Sirol Conwy
ol Bangor


            E-mail address
            cara.williams@denbighshire.gov.uk

            Dylan.williams1@wales.nhs.uk
            dave.coates@wrexham.gov.uk




            julie.horman@denbighshire.gov.uk
            mair.rogers@denbighshire.gov.uk

            stephenjohnbarnard@gwynedd.gov.uk




            barryeaton@anglesey.gov.uk
            CarysEdwards@anglesey.gov.uk
            denise.garland@wrexham.gov.uk


            denise.garland@wrexham.gov.uk


            donna.roberts2@conwy.gov.uk

            julie.horman@denbighshire.gov.uk
            MorfuddDavies@anglesey.gov.uk

            Raymond.Smith@wrexham.gov.uk




            bedwyrgwilym@gwynedd.gov.uk
            denise.garland@wrexham.gov.uk
cara.williams@denbighshire.gov.uk
denise.garland@wrexham.gov.uk


neil.payne@conwy.gov.uk

neil.payne@conwy.gov.uk

mair.rogers@denbighshire.gov.uk

denise.garland@wrexham.gov.uk




Jeff.Pye@wales.nhs.uk
angela.lawrence@flintshire.gov.uk
denise.garland@wrexham.gov.uk




njarboe1@aol.com
mair.rogers@denbighshire.gov.uk




mark.hooper@inspirato.co.uk




Danielle.edwards@conwy.gov.uk


aled.griffiths@flintshire.gov.uk
denise.garland@wrexham.gov.uk




mark.hooper@inspirato.co.uk
stephenjohnbarnard@gwynedd.gov.uk
angela.lawrence@flintshire.gov.uk




dave.coates@wrexham.gov.uk


julie.horman@denbighshire.gov.uk
mark.hooper@inspirato.co.uk

Raymond.Smith@wrexham.gov.uk


bedwyrgwilym@gwynedd.gov.uk
cara.williams@denbighshire.gov.uk
Danielle.edwards@conwy.gov.uk

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:0
posted:5/1/2013
language:Unknown
pages:12