SDL plc Q1 Interim Management Statement
April 25 2013
SDL plc (“SDL”: LSE: SDL), a leader in Customer Experience Management solutions, today publishes its Interim
Management Statement incorporating the period from 1 January 2013 to 31 March 2013, as required by the UK’s
Listing Authority disclosure rules.
Whilst the performance for the first quarter of 2013 was slightly behind management expectations, given the
previously announced investments, the Board remains confident for the outlook for the current financial year.
The Technology segment’s revenue performance in the first quarter of 2013 was broadly flat on the first quarter
last year and slightly behind management expectations. Licence bookings in Content Management Technologies
and Machine Translation were in line with management expectations, and bookings in Campaign Management,
Analytics and Social Intelligence were behind expectations. As previously indicated, the planned marketing and
sales investments announced in November 2012 and in our preliminary results for 2012, has had the expected
short term impact on the profitability of this division. New contract wins in the period include Info.com, Elekta,
Tokyo Electron and GTA, part of Kuoni Global Travel Services.
Language Services revenue in the first quarter of 2013 was marginally ahead of the first quarter last year and we
are pleased with this performance given that Q1 2012 was a very strong quarter for the Language Services
segment. We see continued growth momentum in the business. However, profit is down on Q1 2012 due to a
combination of pricing pressure and investment in the transition to automated translation and is therefore
performing slightly behind management expectations at this stage. New contract wins in the period include
Edwards Lifesciences, Rolls Royce and Premier Farnell.
As planned, we have recently hired a Chief Marketing Officer. In addition, SDL’s previously announced marketing
and sales investment plans remain on track. This is crucial to build our pipeline and bookings for the remainder of
this year and beyond.
SDL continues to lead in Web Content Management technology, and more importantly has emerged the leader in
Customer Experience Management, according to the recent Forrester Wave TM. We have recently launched our
new Social Intelligence platform, and remain on track, with other product launches, to cement our leadership in
Customer Experience Management.
Commenting on the IMS, Mark Lancaster said today:
“We remain confident in the need for Customer Experience Management technology in the market place and
believe our suite of products and services addresses the challenges of engagement in the new digital world. We
are making very good progress with our investment in sales and marketing, the returns from which we expect to
start seeing in the form ofbookings in the second half of the financial year.
SDL enables global businesses to enrich their customers’ experience through the entire customer journey. SDL’s
technology and services help brands to predict what their customers want and engage with them across multiple
languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42
out of the top 50 brands work with SDL. For more information, visit www.sdl.com.
For further information please contact:
SDL plc Tel: +44 (0)1628 410 127
Mark Lancaster, Executive Chairman & Chief Executive Officer
Matthew Knight, Chief Financial Officer
FTI Consulting Tel: + 44 (0)20 7831 3113
Edward Bridges/Jon Snowball/Emma Appleton
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