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					                                                                                                                                  General Services Department
                                                                                                                                    Core Service Assessment
                                                                                                                                       February 17, 2011
                                                                        Annual Projected                               Annual Projected Services                     Annual Projected
                    Security Management                                                    Annual Projected Supplies                             Total Annual Cost                              Service Priorities                         Impact of Reduction or Elimination
                                                                         Personnel Cost                                    & Other Charges                                FTEs

Security Management - Responsible for the physical security of                                                                                                                          Access Control and Physical       All of these functions have a direct impact on the security of city
more that 300 City Facilities                                                                                                                                                           Control, Investigations, Security facilities. The elimination of any one of these services would result
• Promotes a safe and secure workplace while protecting City assets                                                                                                                     Contract Management and Security in an unsafe workplace and unprotected assets.
• Manages citywide security related contracts                                                                                                                                           Training
• Designs, installs and monitors the following security systems: CCTV
Systems, Intrusion Alarm Systems, Card Access Systems, Backup
Electrical Support Systems, Emergency Notification Systems, Visitor
Screening Systems, and Access Control Turnstiles.                         $1,115,282               $95,783                    $100,579              $1,311,644             15.0
• Responds to special security requests regarding employee
• Investigates City of Houston lost/stolen assets
• Serves as liaison with various law enforcement agencies

Access Control- Processes over 37,000 access requests annually;                                                                                                                         Access Control and Physical         Electronic access would be eliminated and city facilities would be
provides access reports as requested to management; designs,                                                                                                                            Control, Investigations, Security   open to anyone. Empolyees would not be able obtain the
installs and maintains the citywide access control system. Currently,                                                                                                                   Contract Management and Security    identification badge and card access they need to perform their
there are 67 City facilities that utilize the card access system.                                                                                                                       Training                            duties.
Responsible for adding and deleting building access assigned to City
of Houston identification badges.
City of Houston Badging System
Creates and distributes more than 15,000 COH identification badges
annually to employees, interns, volunteers, and contractors.

Physical Control - CCTV Systems                                                                                                                                                         Access Control and Physical         CCTV and Intrusion systems provide electronic protection for city
Design, install and maintain the citywide security CCTV system.                                                                                                                         Control, Investigations, Security   facilities, employees and visitors. Elimination of these systems
Currently, there are approximately 116 facilities that have a CCTV                                                                                                                      Contract Management and Security    would result in unprotected facilities that would be vulnerable to
system. Monitor the entry and exit points at 611 Walker, City Hall                                                                                                                      Training                            criminals. Video evidence of criminal behavior, worker
and City Hall Annex. Technicians and Investigators extract video for                                                                                                                                                        compensation claims, and employee misconduct would not be
                                                                                                                                                                                                                            available. Burglaries would go undetected and as a result, there
Intrusion Alarm Systems
Design, install, maintain and respond to intrusion alarms citywide.
                                                                                                                                                                                                                            would be a significant increase in the loss of city assets.
Responsible for the maintenance and repair of intrusion alarms at
145 facilities.
Employee Discipline Proceedings
Provide security at disciplinary proceedings and terminations, and
serve official documents as needed for due process.

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                                                                                                                                     General Services Department
                                                                                                                                       Core Service Assessment
                                                                                                                                          February 17, 2011
                                                                          Annual Projected                                Annual Projected Services                     Annual Projected
                     Security Management                                                      Annual Projected Supplies                             Total Annual Cost                              Service Priorities                         Impact of Reduction or Elimination
                                                                           Personnel Cost                                     & Other Charges                                FTEs

Investigations - Background Checks                                                                                                                                                         Access Control and Physical         The Houston Police Department would be called to investigate an
Conduct background checks to support division investigations. As                                                                                                                           Control, Investigations, Security   additional 1,200 minor crimes that are currently investigated by the
part of a Threat Assessment, check the background of employees                                                                                                                             Contract Management and Security    Security Management Team. Department employee misconduct
who come to our attention when we receive reports of threats or                                                                                                                            Training                            would not be investigated. The investigators are the security
threatening behavior from those employees.                                                                                                                                                                                     locksmiths for the Library and Health Departments. Therefore,
Lost or stolen city assets
                                                                                                                                                                                                                               these departments would have to seek a private locksmith to obtain
Conduct preliminary investigations on reported lost or stolen city
assets, reports of citizen-owned property lost, stolen, or damaged
                                                                                                                                                                                                                               keys and replace or change key cores. Threat Assessments would
while at a City facility, and assist police investigators by recovering                                                                                                                                                        no longer be conducted on problem employees. This information is
and providing video or other electronic record evidence. In FY 2010,                                                                                                                                                           important to management to decide whether or not a problem
conducted 630 investigations at various city facilities.                                                                                                                                                                       employee needs to be relieved of duty or reassignjed during an
Employee Misconduct Investigations                                                                                                                                                                                             investigation of misconduct.
Conduct GSD investigations referred back to the department by the
Office of Inspector General.

Security Contract Management - Citywide Security Guard                                                                                                                                     Access Control and Physical       Elimination of management oversight of this contract would result
Contract                                                                                                                                                                                   Control, Investigations, Security in contract violations, unfilled guard posts, overbilling errors, and
Manages $42MM citywide G4S (Wackenhut) security guard                                                                                                                                      Contract Management and Security unchecked guard performance.
contract. More than 100 guard posts are scheduled each week at                                                                                                                             Training
various city facilities, e.g., City Hall, City Hall Annex, 611 Walker,                                                                                                                                                       There are facilities where guard service can be eliminated with
HEC, HFD Administration, City Hall Annex Parking Garage, ARA                                                                                                                                                                 minimal impact to operations. The primary function of the unarmed
BARC, ARA Central Permitting Center, Library and Health facilities.
                                                                                                                                                                                                                             guard is to "Observe and Report." However, the guards at some
                                                                              $52,394                                            $4,174,174            $4,226,568             1.0                                            facilities are used primarily to open and close the building and help
                                                                                                                                                                                                                             the staff manage the after-school juveniles.

Security Budget and Purchasing Support Manages                                                                                                                                             Access Control and Physical       There would be little impact to the Division if this function was
$5.7MM budget. Prepares requisitions for security equipment,                                                                                                                               Control, Investigations, Security removed. The division does not prepare a sufficient number of
repair service and CIP Projects.                                              $56,876                                                                   $56,876               1.0          Contract Management and Security requisitions to support a full time FTE for this function.

Security Training - Provide security training to client                                                                                                                                    Access Control and Physical         Elimination of this core service would result in employees not
departments regarding personal security, violence in the workplace,                                                                                                                        Control, Investigations, Security   knowing how to respond to "active shooters" and workplace
security turnstile operation, etc                                                                                                                                                          Contract Management and Security    violence. Also, no instruction would be given regarding personal
                                                                                                                                                                                           Training                            security.

     Total                                                                       $1,224,552                    $95,783                 $4,274,753        $5,595,088           17.0

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