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2012 RESIDENTS' GUIDE - Ville de Laval

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					2012
RESIDENTS’
GUIDE




                        ÉTÉ 2012




      Special edition

                                                   ANDY!
                                             KEEP H
           SERVICES, ACTIVITIES AND BYLAWS
    TABLE OF CONTENTS
    MUNICIPAL NEWS
    The Mayor’s message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3                                                             6
    City map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4




                                                                                                                                                Photo: Vincent Girard
    Three ways to reach MY city . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
      By phone: 311 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
      In person, at the Multiservice Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
          Residents’ relations counter
          Municipal tax counter
          Evaluation department counter
          Urban planning department counter
                                                                                                                                                                                13
          Engineering department counter




                                                                                                                                               Photo: Jacques Gratton
          Residents’ protection department
         On the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
    Democratic life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    Ombudsman’s office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
    A bit of history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
    Transportation in Laval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
                                                                                                                                                                                14
    Advice and bylaws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15




                                                                                                                                                Photo: Sylvain Majeau
        Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
        Safety and security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
        Public roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
        Construction and other outdoor considerations . . . . . . . . . . . . 22

    CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE                                                                                             Photo: Marc-Antoine Charlebois
                                                                                                                                                                                24
    Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
    Arts and culture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
    How to register for leisure activities . . . . . . . . . . . . . . . . . . . . . . . 26
    Neighbourhood life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
    Outdoor spaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
    Physical Activity Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
                                                                                                                                                                                33
    Useful contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
    Your City Council . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

                                                                                 Vivre à Laval:
                                                                                 Your Municipal
                                                                                 News Bulletin
                                                                                 Stay up to date on the City ’s news
                                                                                 by reading the Vivre à Laval news bulletin,
                                                                                 which comes out four times a year.
                                                                                                                                               Photo: Sylvain Majeau




                      ÉTÉ 2012




                                                                                 The fall issue will be distributed starting
                      Arts et culture   /   Sport, loisir et vie communautaire   August 29.


2       Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                                 Laval’s                                                                      The Mayor’s Message
                                                                           Coat of Arms                                                                      L ava l i s a m o d e r n c i t y. I t s
                                                                                                                                                             environment and economy as well
                        “ U nité, Progrès, G randeu r ”                                                                                                      as its transportation, health care
                            —that is the motto                                                                                                               and educational infrastructures
                            identifying the rising steps                                                                                                     are in keeping with the realities of
                            i n t h e d e ve l o p m e n t o f                                                                                               Laval residents, whose needs are
                          Laval, with its coat of arms                                                                                                       ever-changing. The 2012 issue of
                        inspired by the one belonging                                                                                                        the Residents’ Guide that you have
                   t o M o n s e i g n e u r Fr a n ç o i s d e                                                               in hand takes these changes into consideration: This Guide
Montmorenc y-Laval, Canada’s first bishop. The                                                                                is not only a wonderful reference tool, but also a means of
scallops of the cross represent the 5 pioneer parishes                                                                        promoting an exchange of ideas, which help us better reflect
of the island, and the eaglets, aligned in fours,                                                                             and communicate on matters of importance. Given the new Laval
represent all the 16 municipalities inhabited by the                                                                          campus of Université de Montréal, the new bridge in the eastern
islanders up until 1961.                                                                                                      part of our city, the extraordinary popularity of the three metro
                                                                                                                              stations and commuter train lines, the acquisition—in the past
                                                                                                                              ten years—of nearly 50 million square feet of natural spaces, the
                                                                                                                              best credit rating (AA- from Standard & Poor’s, with a positive
                                                                                                                              outlook) awarded to Québec municipal bodies, the presence of
                                                                                                                              over 10,000 businesses employing nearly 140,000 people… Laval
Facts and Figures                                                                                                             ranks, from now on, among the top major cities in all of Canada.
                                                                                                                              Our City’s living environment is truly outstanding—a success
Population                     ..................................                        over 400,000                         story based on carefully considered, joint actions.
                                                                                                                              I hope you enjoy reading our Guide!
Population growth
(2001-2011) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17%

Median age                      ..............................................                                  40.3
                                                                                                                              Gilles Vaillancourt
Percentage of
immigrant population . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20.2%

Languages spoken at home
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74%    Geographical Position
                                                                                                                              Located in the heart of Greater Montréal, Laval boasts top-quality
English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13%
                                                                                                                              transportation routes, linking all the major centres in Québec.
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13%   Covering a total area of 242.42 km 2, Île Jésus is surrounded by
                                                                                                                              Deux Montagnes lake as well as by the Mille Îles and Des Prairies
Average no. of people per household                                                               ..........       2.5        rivers.
Population breakdown
by age bracket:
age 19 and under . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24.3%
age 20-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61.4%
age 65 and over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14.3%

Percentage of Laval residents age 15
                                                                                                                                                      LAVAL
                                                                                                                                  North Shore
and over with a university degree
or diploma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22.2%                                                                  Montréal     Longueuil

Homeowners                          .........................................                              68.9%                                                 Montréal-Trudeau
                                                                                                                                                                 Airport
Tenants               .................................................                                    31.1%




                                                                                                                                          311 – www.ville.laval.qc.ca – Municipal News                  3
    CITY MAP
    MAP OF LAVAL AND LOCATION OF MUNICIPAL SERVICES
    AND OTHER PARTNER SERVICES
                                                                                                                             To Boisbriand          To Rosemère



                                                                              To Saint-Eustache

                                                                                                                                                                                  18
                                                                                                                                         11 35
                                              17                                                                                                                     12
                                                                                                                                                  SAINTE-ROSE
                                                   34                                                                                                              27 31
                                              10
                                                                                                                     19
                                   LAVAL-
                                   OUEST
                                              25               FABREVILLE                                                                                          VIMONT

                                                                                                  29           26



                                                         SAINTE-DOROTHÉE
                                                                                                                 5
                                                                                                                                                                       20         40
                                                              15 36


                                                                                                                            39
                                                                                                                          38
        NON-URGENT CALLS: 311                                                                CHOMEDEY          33
                                                                                                               2 13
           URGENT CALLS: 911                                                                                   1                                                       23
      (police, firefighters, ambulance)                                                                                                         3
                                                                                    37                  24                          LAVAL-                              PONT-VIAU
                                                                                                                                  DES-RAPIDES
                                                                                                                      9                      28       8
                                                                                                                                                                  4
                                                                To Montréal                                                                                       12
     1 Multiservice Counter                                                                                    To Montréal
        1333 boulevard Chomedey                                                                                                                                             To Montréal
        311
                                                            NEIGHBOURHOOD POLICE STATIONS
     2 City Hall
        1 place du Souvenir                             5 Police headquarters
        311                                                 2911 boulevard Chomedey                               FIRE STATIONS
                                                            450 662-4242
     3 Maison des arts                                                                                       12 Fire station #1
        1395 boulevard de la Concorde Ouest             6 Gendarmerie                                           53 boulevard des Laurentides
        450 662-4440                                        3225 boulevard Saint-Martin Est
                                                            450 662-3400                                     13 Fire station #2
     4 Municipal court                                                                                            2 place du Souvenir
        55 boulevard des Laurentides                    7 Neighbourhood police station #1
        450 662-4466                                        1245 montée du Moulin                            14 Fire station #3
                                                            450 662-4310                                          4111 boulevard de la Concorde Est
                                                        8 Neighbourhood police station #2                    15 Fire station #4
                                                            289 boulevard Cartier Ouest                           530 rue Principale
                                                            450 662-7820                                     16 Fire station #5
                                                        9 Neighbourhood police station #3                         6645 rue Duranleau
                                                            560 - 2e Rue                                     17 Fire station #6
                                                            450 978-6830                                          2392 - 35e Avenue
                                                        10 Neighbourhood police station #4                   18 Fire station #7
                                                            6500 boulevard Arthur-Sauvé, #500                     6200 boulevard des Laurentides
                                                            450 662-7140
                                                                                                             19 Fire station #8
                                                        11 Neighbourhood police station #5                        555 boulevard du Curé-Labelle
                                                            187 boulevard Sainte-Rose
                                                            450 978-6850                                     20 Fire station #9
                                                                                                                1655 boulevard des Laurentides
                                                        12 Neighbourhood police station #6
                                                            5555 boulevard des Laurentides                            Division Prévention: 450 662-4450
                                                            450 662-4860




4    Vivre à Laval – Special edition – 2012 Residents’ Guide
           To Bois-des-Filion




              AUTEUIL




                                                                        ie
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                                                                                                      To Terrebonne
                                                                     M
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                                                                                                    16
                                                 -François
                                              montée Saint




                                                                                                     SAINT-FRANÇOIS


                                                                                                                        7
                                                                                                                      22 32
   6                             SAINT-VINCENT-
                                    DE-PAUL
                    21

DUVERNAY
                    14                                                       Olivier-Charbonneau
                                                                             toll bridge
 30
                                                                              To Montréal
                                To Montréal


                                                                                      LIBRARIES
                                                                                 28 Émile-Nelligan library                        38 Place Bell (future site)
                                                                                      325 boulevard Cartier
                                                                                      450 662-4973                                39 Tourisme Laval
                BMLs bureaux municipaux lavallois
                                                                                 29 Gabrielle-Roy library                             480 promenade du Centropolis
           21 BML 1                                                                   3505 boulevard Dagenais Ouest                   450 682-5522
                4010 boulevard Saint-Martin Est                                       450 978-8909
                450 662-4901
                                                                                 30 Germaine-Guèvremont library                   40 Hôpital Cité-de-la-Santé
           22 BML 1 (satellite)                                                       2900 boulevard de la Concorde Est               1755 boulevard René-Laënnec
                1245 montée du Moulin                                                 450 662-4002                                    450 668-1010
                450 662-8422
                                                                                 31 Laure-Conan library
           23 BML 2                                                                   4660 boulevard des Laurentides
                62 rue Saint-Florent                                                  450 662-4975
                450 662-4902
                                                                                 32 Marius-Barbeau library
           24 BML 3                                                                   1245 montée du Moulin
                435 boulevard du Curé-Labelle, #104                                   450 662-4005                                  Laval Maps
                450 978-8903
                                                                                 33 Multiculturelle library                         on the Web Portal
           25 BML 4                                                                   1535 boulevard Chomedey                       On the City’s web portal, you will find
                6500 boulevard Arthur-Sauvé                                           450 978-5995                                  dynamic maps of the Laval territory that
                450 978-8904                                                                                                        will give you access to a wide range of
                                                                                 34 Philippe-Panneton library
           26 BML 5                                                                   4747 boulevard Arthur-Sauvé                   information, such as:
                2975 boulevard Dagenais Ouest                                         450 978-8919
                450 978-8905
                                                                                 35 Sylvain-Garneau library
           27 BML 6                                                                   187 boulevard Sainte-Rose
                55 rue de Belgrade Ouest                                              450 978-3940
                450 662-4906
                                                                                 36 Yves-Thériault library                           numbers, road system, etc.)
                                                                                      670 rue de la Place-Publique                      www.ville.laval.qc.ca,
                                                                                      450 978-6599                                      under City Maps
                                                                                 37 Centre Alain-Grandbois
                                                                                    4300 boulevard Samson
                                                                                    450 978-3671



                                                                                                                       311 – www.ville.laval.qc.ca – Municipal News            5
                        THREE WAYS TO REACH MY CITY

                        1. BY PHONE
                        ONLINE WITH MY CITY
                        311     or 450 978-8000, if you phone
                                from outside Laval
                                                                   B y p h o n i n g o n e s i n g l e te l e p h o n e
                                                                   number—311—you can obtain
                                                                                                                          This telephone service is also available to
                                                                                                                          people with hearing disabilities, during
                                                                   information or submit requests                         the same days and times.
                                                                   regarding all the services offered by
                                                                   the municipality, except for emergency                   DID YOU KNOW THAT IN 2011…
                                                                   ser vices (firefighters, police and                             The 311 non-urgent call centre
                                                                   ambulances). You’ve just moved to                                  answered 205,676 calls.
                                                                   Laval and you want to find out the hours                      And the residents relations counter
                                                                                                                                       served 15,080 visitors.
                                                                   of your neighbourhood library or the
                                                                   garbage collection schedule? Whether
                                                                   on weekdays, weekends or holidays,                     911 Call Centre
                                                                   365 days a year, call centre representatives           Are you faced with an emergenc y
                                                                   are on hand to answer your questions and               situation? Phone 911 for assistance from
                                                                   non-urgent calls.                                      firefighters, ambulance service and the
                                                                                                                          police.
                                                                   Hours of operation
                                                                   of 311 call centre                                     Open 24 hours a day, 7 days a week
                                                                   Monday - Friday: 7 a.m. - 9 p.m.
Photo: Vincent Girard




                                                                   Saturday & Sunday: 8 a.m. - 5 p.m.                       DID YOU KNOW THAT IN 2011…
                                                                   Holidays: 9 a.m. - 5 p.m.                                       The 911 emergency call centre
                                                                                                                                    handled over 270,000 calls.




                                               Speedy Phone Numbers: Which to Call and When?
                                                 In Laval, residents may phone five free, speedy numbers, all ending in “11”.
                                                   Here is a little chart that will help you know which to phone and when.

                         SPEEDY                                  TYPES OF SERVICE
                                         TO                                                                                        OPEN
                         NUMBER                                  OR INFORMATION

                                                                                                                                   Monday – Friday: 7 a.m. – 9 p.m.
                         311                                     Information or requests concerning all municipal services,
                                                                                                                                   Saturday & Sunday: 8 a.m. – 5 p.m.
                                         LAVAL CALL CENTRE
                                                                 except for emergency services
                         (in Laval)                                                                                                Holidays: 9 a.m. – 5 p.m.


                                         YOUR TELEPHONE                                                                            24 hours a day
                         411             SERVICE SUPPLIER
                                                                 Telephone numbers (personal and business)



                                                                 To report an incident, inquire about road conditions and          24 hours a day
                         511             TRANSPORTS QUÉBEC
                                                                 roadwork (traffic camera and more)



                                                                 Assistance by a health care professional regarding a              24 hours a day
                         811             HEALTH INFO SERVICE
                                                                 non-urgent problem



                                         LAVAL EMERGENCY         Public safety and security services (police, firefighters) in     24 hours a day
                         9 11            SERVICES                emergency situations (accident, fire, etc.)




6                        Vivre à Laval – Special edition – 2012 Residents’ Guide
2. IN PERSON
MULTISERVICE COUNTER
1333 boulevard Chomedey
(next to City Hall)

The staff at the Multiservice Counter informs residents and
can direct them to the appropriate municipal departments
for their particular situation. There are five different
municipal counters at this location:
   The residents’ relations counter
   The municipal tax counter




                                                                                                                                                Photo: Vincent Girard
   The evaluation department counter
   The engineering department counter
   The urban planning department counter




Residents’ relations                                                         DID YOU KNOW THAT IN 2011…
counter                                                                           THE STAFF ISSUED OR HANDLED:
                                                                                        Over 132,400 annual tax bills
Open                                                                                 Over 20,200 dog registration tags
Monday – Friday, 8:15 a.m. – 8:15 p.m.                                        Over 32,000 applications for a water tax refund
                                                                                      from residents age 65 and over
Saturday & Sunday, 9 a.m. – 4 p.m.
By phone: 311 (or 450 978-8000)
Services and documents available
  Oaths ($)                                                   Evaluation department counter
  Avantages Laval card
                                                              Open
  Certificate of existence and residency ($)
                                                              Monday – Friday, 8:15 a.m. – 5:30 p.m.
  Filing complaints
  Information on various topics                               By phone: 450 978-8777
  of a municipal nature                                       Services and documents available
  Parking permits                                               Assistance in filling out an assessment
                                                                review application form
Municipal tax counter                                           Copies of cadastral compilation sheets;
                                                                graphic register ($)
Open                                                            Copies of extracts from the property
Monday – Friday, 8:15 a.m. – 5:30 p.m.                          assessment roll ($)
By phone: 450 978-5700                                          Information on the property assessment roll
                                                                Information on homeowner’s property assessment
Services and documents available
                                                                Locating plots of land
  Issuance of fishing hut licences
                                                                Meeting with an assessor, if necessary
  Applications for exclusion from water tax
  (for residents age 65 and over)
  Dog registration tags
  Payment of municipal taxes and statements of offence                            THE SERVICE DE L’ÉVALUATION
  (before the deadlines)
                                                                 is responsible for establishing and updating the property assessment roll
  Lawn watering permits                                         as well as the purchase and sale of immovables. This roll reflects the actual
  Verification of property taxes                                value of all immovables located on Laval territory. Municipal and school tax
                                                                         are based on this value. Residents may consult the online
  and related information                                       property assessment roll (www.ville.laval.qc.ca, under Municipal Services /
                                                                                           Assessment – Taxation).




                                                                          311 – www.ville.laval.qc.ca – Municipal News                                   7
    THREE WAYS TO REACH MY CITY

    Urban planning department                                                          Engineering department
    counter                                                                            counter
    Open
    Monday – Friday, 8:15 a.m. – 5:30 p.m.
    By phone: 311 or 450 978-8000
    Services and documents available*
      Condo conversions
      Information on minor exemptions
      Information on bylaws regarding
      various installations
      Information on construction bylaws
      Information on zoning
      Land subdivisions
      Construction and renovation permits




                                                                                                                                                                             Photo: Vincent Girard
      Site planning and architectural
      integration plans
      Grants for homeownership and residential renovations
      Verification of possibilities of building
      on a given piece of land                                                         Open
      * See page 22 for information on various installations                           Monday – Friday, 8:15 a.m. – noon & 1 p.m. – 5:30 p.m.
        as well as on construction and renovation permits.
                                                                                       By phone: 311 or 450 978-8000
                                                                                       Services and documents available
                                                                                         Invitations to tender (bid requests)
                                                                                         Tender (bid) documents issued by Ville de Laval
                                                                                         Information on sewers and water supply connections
                                                                                         in front of a property
                                                                                         Connection permits (sewers, water supply, new
                                                                                         driveways)


                                                                                          Rental Housing Guide
                                                                                                                                     For tenants, the Service de
                                                                                                                                     l’urbanisme has published the
                                                                                             Guide to
                                                                                             Quality Rental Housing                  Guide to Quality Rental Housing
                                                                                             in Laval
                                                                                                                                     in Laval. The purpose of this
                                                                                             Information guide for Laval residents

                                                                                                                                     re fe re n ce p a m p h l e t i s t o
                                                                                                                                     provide information on each
                                                                                                                                     party’s responsibilities, help
                                                                                                                                     tenants deal with problems
                                                                                                                                     that they may face and explain
                                                                                                                                     to them the various steps to
                                                                                                                                     take in order to find solutions.

                                                                                               Available at the Multiservice Counter or on the City’s
                                                                                               web portal: www.ville.laval.qc.ca, under Municipal
                                                                                               Services / Urban Planning


                                                                                       BYLAWS AND PERMITS
                                                               Photo: Vincent Girard




                                                                                       See pages 15-23 for information on Ville de Laval’s current bylaws and on
                                                                                       the permits required before undertaking any work. You may also consult
                                                                                       the City’s web portal: www.ville.laval.qc.ca, under Municipal Services /
                                                                                       Bylaws.



8     Vivre à Laval – Special edition – 2012 Residents’ Guide
Residents’ protection
department
Police                                                                                                                    Fire Safety
Neighbourhood police stations                                                                                             The fire safety department (Département
Six neighbourhood police stations (PDQs)                                                                                  de sécurité incendie) counts on a network
are spread throughout Laval territory.                                                                                    of 9 fire stations to fulfill its mission of
Their addresses, phone numbers and                                                                                        saving residents’ lives and belongings.
location may be found on page 4. Their                                                                                    To do so, not only does it fight fires, but
office hours are indicated on the City’s                                                                                  it also works toward preventing them as
web portal (under Public Security).                                                                                       well as taking action in times of disaster
                                                                                                                          or other emergency situations.
Services and documents available
  Copy of police report                                                                                                      450 662-4450
  Filing complaints                                                                                                       See page 19 for information on safety
                                                                                                                          and security.
  Information on criminal legislation
  and certain municipal bylaws
  enforced by the police
                                                     Photo: Sylvain Majeau




Police headquarters
Address: 2911 boulevard Chomedey
Open
Monday – Friday
8:15 a.m. – 5:30 p.m.                                                        Gendarmerie
By phone: 450 662-4242                                                       Address: 3225 boulevard Saint-Martin Est
Services and documents available                                             Open
  Copy of accident report or certificate                                     24 hours a day, 7 days a week
  of good conduct (police clearance)
  Application for pardon                                                     911




                                                                                                                                                                         Photo: Vincent Girard
  Authentication of vehicles                                                 The Gendarmerie is the police station
  Fingerprinting                                                             for emergencies.




         HOME                       Grants and Financial Assistance
 MY OWN !
 AT LAST                            MY OWN HOME AT LAST!                                                         RENOVATIONS
                                    Ville de Laval offers financial assistance to young                          Financial assistance
                                    families who buy their first home in certain older                           Ville de Laval also offers homeowners financial
                                    districts of the City. Such assistance consists of a                         assistance in the form of a property tax credit
                                    rebate on the amount of the real estate transfer                             applicable to expansion, conversion, repairs or
                                    tax when buying an existing home. The program                                improvements to their property, including land
                                    also applies to the purchase of a newly-built home.                          development. This program, which applies to certain
                 L
           NCIA
     FINATANCE TO                   A property tax credit over a 5-year period may be                            older districts, moreover helps increase the value of
     ASSIS FAMILIES
     YOUNG CHASING                  added if the home that is purchased is brand new.                            the property concerned. Certain conditions apply.
      IN PUR
         FIRST E                    Please note that for new properties purchased in
      THEIR




         HOM ION      AT
                                    2012, only triplexes and quadruplexes are eligible
              INFORM
              ? 311 E.LAVAL.QC.CA
                  ILL
              WWW.V                 for the property tax credit.




                                                                                                              311 – www.ville.laval.qc.ca – Municipal News                        9
     THREE WAYS TO REACH MY CITY

     3. ON THE INTERNET
     www.ville.laval.qc.ca
     Browse through the various sections of Laval’s web portal and discover a wide
     range of useful and constantly updated information on various facets of Laval’s
     municipal life.

     Online services
     The web portal also provides an impressive array of online tools and services, 24 hours
     a day, 7 days a week, to help you interact with the City. Here are a few of the most
     popular ones:

     My City, My Web Portal                                   CVLaval – Careers                                            NEW LAVAL RESIDENTS
     With this interactive application, you can               Apply online for any of Ville de Laval’s job          You’ve just arrived in Laval? On the City’s web
     discover Laval by sector, district, electoral            vacancies. Join the municipal administration         portal (under Municipal Services / New Citizens),
                                                              team of 2,500 permanent employees and                 you will find a page with a few practical links
     district or postal code and obtain the                                                                            to help you quickly settle into your new
                                                              1,000 temporary ones who work in one                                   environment.
     schedules, addresses and telephone
                                                              of the City’s 18 offices and administrative
     numbers of municipal facilities.
                                                              departments to serve Laval residents (under
                                                              Municipal Services / CVLaval – Careers).
                                                                                                                  Your City on Social Media
     Road Reports                                                                                                 Follow us!
     To find out the nature and causes of                     Cyberbulletin
     road accidents in Laval as well as police                Sign up now for this weekly e-bulletin                   @Laval311
     intervention priorities, consult Public                  containing the latest municipal news of             Emergency situations, water shut-offs,
     Security / Police.                                       general interest (on the Home page of               snow clearance and various municipal
                                                              the web portal).                                    messages: activities and news
     Sésame Catalogue
     of Laval’s library                                       Property Evaluation and Taxation                         Ville de Laval official page
                                                              Consult the City’s property assessment roll
     This union list of Laval’s public libraries              and access your tax bill (under Municipal           New! The Département de police now
     helps you search for titles and also place                                                                   has its own Facebook page: Service de
                                                              Services / Assessment – Taxation).
     a hold on them, extend your loans, etc.                                                                      police de Laval.
     (under Culture / Libraries).                             City Bylaws
                                                              To become more familiar with City rules and
     Statements of Offence: Pay online!                        regulations, consult the section devoted
     With the online payment service, accessible              to the coded bylaws of general interest
     at all times (except 5 a.m. – 5:30 a.m.,                 (under Municipal Services / Bylaws).
     when the system is updated), you may
                                                              Directory of Organizations
     safely and conveniently use your Visa or
                                                              Find the regularly updated contac t
     MasterCard—wherever you may happen                       information of non-profit organizations
     to be—in order to pay for any statement                  recognized by Ville de Laval (under
     of offence you receive (under Municipal                  Community Life / Directory of
     Services / Contraventions).                              Organizations).

                                           DISCOVERING LAVAL’S
                                            ARCHIVAL HERITAGE
           Laval’s archives are a goldmine of information on the City, its former municipalities and certain
        personalities in the City’s Administration. This heritage consists of all kinds of documents, including
         registries, photos, official publications and plans. These archives are accessible to the public, upon
           appointment, and some documents may be consulted online, under Culture, on the web portal.
               Contact the Service du greffe, Division de la gestion documentaire, 450 978-8000, ext. 3949,
                                               or archives@ville.laval.qc.ca




10      Vivre à Laval – Special edition – 2012 Residents’ Guide
Photo: Martin Alarie
                                                                                                                                DEMOCRATIC LIFE




                       The new electronic “paperless council” procedure during City Council meetings has

                                                                                                             Map of Electoral Districts
                       made it possible to save nearly 100,000 sheets of paper to date as well as the time
                       and costs related to printing such material.



                       City Council                                                                                                                                    10
                       The word “democracy” comes from the Greek language: dêmos                                                       19           21
                                                                                                                           18
                       meaning people and kratos, authority. City Council meetings                               17                                           9
                       are public and all residents are entitled to attend them and                                                            20                                               1
                                                                                                                                                              8         3
                       address these sessions. City Council is made up of the Mayor                                      16         15                                             2
                                                                                                                                                      7
                       and 21 City Councillors. It is chaired by one of its members,
                                                                                                                                  14          12 11           6
                       elected at the first meeting following the general election.                                                      13
                       Regular City Council meetings are usually held at City Hall at                                                                     5   4
                       8 p.m. on the first Monday of every month, except in January
                       and July and on holidays.                                                             District 1: Saint-François                           District 12: Souvenir–Labelle
                          City Council meeting dates may be found on the City’s web portal,                  District 2: Saint-Vincent-de-Paul                    District 13: L’Abord-à-Plouffe
                          under Administration / City Council.                                               District 3: Val-des-Arbres                           District 14: Chomedey
                                                                                                             District 4: Duvernay–Pont-Viau                       District 15: Saint-Martin
                       Executive Committee                                                                   District 5: Du Marigot                               District 16: Sainte-Dorothée
                       Chaired by the Mayor, the Executive Committee is made up                              District 6: Concorde–Bois-de-Boulogne                District 17: Laval–Les-Îles
                       of five other City Council members. The Executive Committee                           District 7: Renaud                                   District 18: L’Orée-des-Bois
                       holds public meetings at 9 a.m. every Wednesday morning;
                                                                                                             District 8: Vimont                                   District 19: Marc-Aurèle-Fortin
                       however, some meetings are held in private.
                                                                                                             District 9: Saint-Bruno                              District 20: Fabreville
                       Chairman: Gilles Vaillancourt
                                                                                                             District 10: Auteuil                                 District 21: Sainte-Rose
                       Vice-Chairman: Basile Angelopoulos
                                                                                                             District 11: Laval-des-Rapides
                       Members: Alexandre Duplessis, Benoit Fradet
                       and Jocelyne Guertin                                                                      See page 36 for information on how to reach the Mayor and
                       Associate Councillor: Sylvie Clermont                                                     all City Councillors.

                       Agendas and Minutes of Meetings
                       The agendas and minutes of City Council meetings as well as
                       the minutes of Executive Committee meetings are available
                                                                                                                                  Ombudsman’s Office
                       for consultation on the web portal, once they have been duly                              Vi l l e d e L a v a l ’s                        have been violated by
                       approved by City Council at a subsequent meeting (under                                   Ombudsman’s Office has                           the City’s Administration.
                       Administration / City Council).                                                           been in existence since in                       The General Secretar y
                                                                                                                 October 2011 to receive
                       Public Consultations                                                                      claims from residents,
                                                                                                                 once they have exhausted
                                                                                                                                                                  responds to their claims
                                                                                                                                                                  and supports them in the
                       These meetings often deal with zoning matters. These                                                                                       steps they take to have
                       consultations are essential for determining a joint vision of                             all other recourse
                                                                                                                 available to them and still                      their concerns handled
                       Laval’s community development and give residents concerned
                       a chance to express their apprehensions and expectations.                                 believe that their rights                        fairly.

                                                                                                                      www.ombudsmanlaval.com
                                                                                                                      ombudsman@ville.laval.qc.ca
                                                                                                                      450 978-6888, ext. 3699



                                                                                                                      311 – www.ville.laval.qc.ca – Municipal News                                  11
     A BIT OF HISTORY

                                                                   FROM YESTERDAY…
                                                                   Established as a seigneury and granted to the Jesuits in
                                                                   1636, Île Jésus was one of the first domanial institutions
                                                                   set up by the Compagnie des Cent-Associés in the
                                                                   Hochelaga region. It was officially taken over in 1638,
                                                                   four years before Montréal was founded.
                                                                   In 1702, the parish of Saint-François-de-Sales was
                                                                   founded—Laval’s mother parish. Occupation of the
                                                                   242 km 2 territory continued on a gradual basis, from
                                                                   east to west. Laval’s other founding parishes are:
                                                                   Sainte-Rose de Lima, Saint-Vincent-de-Paul and Saint-
                                                                   Martin. The parishes were created one after the other,
                                                                   splintering off from the previous ones, as colonization
                                                                   and development was pursued. These parishes grew
                                                                   and then split, over the following decades, to become
                                                                   full-fledged cities or towns.
                                                                   For more than two centuries, agriculture was the only
                                                                   economic activity on Île Jésus. At that time, Laval was
                                                                   called “the garden of Montréal”. The demographic
                                                                   growth of the island paved the way for new urban
                                                                   living. In 1961, three municipalities on the island
                                                                   merged, giving rise to the creation of the City of
                                                                   Chomedey. Then—on August 6, 1965, at 5:15 p.m.
                                                                   (on the Québec National Assembly clock)—the
                                                                   Québec government decreed the incorporation of
                                                                   Ville de Laval, a single entity merging all the former
                                                                   municipalities on the island.
                                                                      Further information on Laval and its history may be
                                                                      found on Laval’s web portal (www.ville.laval.qc.ca),
                                                                      under Culture / History and Heritage, where you will
                                                                      find information on the pamphlets in the Histoire de
                                                                      raconter collection on former villages and various
                                                                      aspects of Laval’s heritage.




                                                                                                                                Photo: Ville de Laval archives




                                                                       Pont Viau, the heart of the village in 1915
     Illustration: Ville de Montréal archives (BM5, c26, inv.50)


12   Vivre à Laval – Special edition – 2012 Residents’ Guide
… TO TODAY                                                                                                         Economy
                                                                                                                            AN OVERVIEW OF LAVAL

The third largest city in Québec and the 15th in Canada, with a population of
                                                                                                                   Industrial parks         . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
over 400,000 people, Laval is a city and an island, a regional county municipality
and an administrative region. Its demographic growth is one of the highest in                                      Businesses     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,138

all of Québec and its rate of newcomers from various cultural communities is                                       Employees      ...................................                                138,000
significantly increasing.                                                                                          Median income per household                                 ...........           $67,190
Laval can count on a very strong and dynamic community life, which is a driving                                    Investments in the past 12 years                                ......     $14 billion
force behind its development and vitality. Among its main partners are a regional
council of elected officials (CRÉ), an economic development organization (Laval                                    Health
Technopole), a chamber of commerce and industry, a transit corporation (STL), a
                                                                                                                   Hôpital de la Cité-de-la-Santé
tourism promotion office (Tourisme Laval) and a local development centre (CLD)
as well as some 600 organizations whose mission is to enrich residents’ cultural,                                  Jewish Rehabilitation Hospital
recreational and community life. Laval is also home to the Cité de la Biotech, where                               (university hospital)
a number of companies specializing in the life sciences are located, including                                     Centre intégré de cancérologie
some of the largest in the whole world.                                                                            (attached to the Cité-de-la-Santé)

Laval boasts all the advantages of a major city, from the standpoint of both its                                   CLSCs     ................................................                                       4
facilities and its institutions, which play an active role in the community. For the                               Doctors     ...........................................                                    500
past few years. Laval has moreover been benefiting from new assets that are
                                                                                                                   Nurses     ...........................................                                   2500
stimulating its development, including three metro stations, the Autoroute 25
bridge and a Université de Montréal campus.                                                                        Health care staff          . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10,000


Since May 2011, Laval has taken a decisive step by adopting its Policy on Sustainable                              Education
Urban Planning and its ÉvoluCité approach. Through its will to achieve urban
                                                                                                                   Laval campus of Université de Montréal
balance, while preserving the environment and its green spaces (its agricultural
areas alone account for nearly 29% of the whole territory), the City is turning,                                   INRS campus
from now on, toward the development of more compact, multipurpose, user-                                           UQAM Centre d’études
friendly sectors that promote public transit and active transportation. This process,
                                                                                                                   School boards         .......................................                                    2
which is based on objectives of quality of the natural environment, the built
environment and urban design, provides—in particular—for development of                                            Public schools        ....................................                                 107
Quartier de l’Agora, which will include Place Bell, a large-scale sports and cultural                              Private schools        . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
complex, by the end of 2014.
                                                                                                                   Recreational sites
                                                                                                                   Total no. of outdoor public sports grounds                                         ....    303
                                                                                                                   Outdoor public skating rinks                          . . . . . . . . . . . . . . . . . . . . . 78

                                                                                                                   Public waterfront areas                    . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

                                                                                                                   Outdoor public pools                   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

                                                                                                                   Public arenas       . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

                                                                                                                   Skateboard parks             . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

                                                                                                                   Indoor pools        ........................................                                     9
                                                                                                                   Sports centres         ......................................                                    4


                                                                                                                   Sources: Introducing Laval, information from the last census, Laval
                                                                                                                   Technopole and Statistics Canada, Canadian Business Patterns,
                                                                                                                   December 2009 and January 2011.
                                                                                          Photo: Jacques Gratton




                                                                                        311 – www.ville.laval.qc.ca – Municipal News                                                                                  13
 Photo: Sylvain Majeau
                         TRANSPORTATION IN LAVAL




                         With the adoption of its Sustainable Mobility Plan in June 2011,       three metro stations and the stations of the two commuter
                         presented in cooperation with the Société de transport de Laval        train lines. As for bus trips and shared taxi rides, these total
                         (STL), Ville de Laval wants to ensure growth and development in        20 million annually. Laval also has an excellent expressway
                         the mass transit services already well established on its territory.   network, including four major highways and, since 2011, a
                         In fact, Laval has an intermodal public transit system consisting      new road link to Montréal, the 1.2-km Olivier-Charbonneau toll
                         of three metro stations. And the 235 buses operated by the             bridge along Autoroute 25—the longest cable-stayed structure
                         Société de transport de Laval (STL) provide efficient public transit   in all of Québec. As for Laval’s cycling network, it offers nearly
                         throughout its territory. The STL network makes it possible to         175 km of bicycle paths providing access to all parts of the island.
                         offer riders optimal intermodal services combining buses, the
 Photo: Sylvain Majeau




                         Buses (STL)                        Metro                               Cycling network                                                Commuter trains
                         Buses: 235                         Metro stations: 3                   Bicycle paths and lanes,                                       Montréal–Deux-Montagnes line
                                                                                                designated shared roadways,
                         Bus routes: 42                     Riders per month: 634,458           multi-purpose lanes/roadways                                   Stations in Laval: Île-Bigras and
                                                                                                                                                               Sainte-Dorothée
                         Trips:                                 www.amt.qc.ca                   Total: 175 km, including Route verte
                         nearly 20 million annually                                                                                                            Annual no. of riders:
                                                                or 514 287-TRAM (8726)                                                                         7,245,600
                                                                                                    See more information
                             www.stl.laval.qc.ca
                                                                                                    on page 34.                                                Montréal–Saint-Jérôme line
                             or 450 688-6520
                                                                                                                                                               Stations in Laval: Sainte-Rose, Vimont
                                                                                                                                                               and De la Concorde (intermodal)
                                                                                                                                                               Annual no. of riders:
                                                                                                                                                               2,124,100
                                                                                                                                                                   www.amt.qc.ca
                                                                                                                                                                   or 514 287-TRAM (8726)
                                                                                                                                       Photo: Sylvain Majeau




14                          Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                            ADVICE AND BYLAWS
The following extracts from the City’s bylaws are provided here for information
only and don’t replace the provisions contained in the official bylaws.
Pamphlets on certain bylaws are available
   at the Multiservice Counter, 1333 boulevard Chomedey
   and on the City’s web portal: www.ville.laval.qc.ca (under Municipal
   Services / Bylaws)


ENVIRONMENT
Waste and Other Collections
The City encourages you to properly dispose of your household waste materials. It makes various collections available to you in
order to reduce—as much as possible—the amount of waste materials sent to landfill sites; however, you must follow certain rules:


Organic Waste                                                            Bulky Waste
   A door-to-door collection of leaves as well as disposal at            Bulky items, such as electrical appliances and furniture, are
   several depots; the leaves are then transported to Laval              picked up at the same time as regular garbage.
   farm operators and converted into compost.
   A door-to-door collection of Christmas trees throughout               Construction and Demolition Debris Sites
   the territory. These trees are then converted into wood
                                                                         These sites accept dry scrap materials from construction
   chips.
                                                                         work and renovations. Proof of residence is required and
   A collection of table scraps and green waste at over
                                                                         certain charges apply.
   6200 homes located in three sectors of Laval
   This waste material is then processed at the municipal                Open
   composting site. Every year, the compost produced is sold             From the first Monday in April
   to Laval residents at a low price.                                    to the second Saturday in November:
                                                                            Monday – Saturday, 8 a.m. – 7:30 p.m.
                                                                         From mid-November to April:
              Shredding Leaves—It’s Ecological                              Monday – Saturday, 8 a.m. – 5:30 p.m.

       From now on, leaves that have fallen on municipal                 Addresses
    grounds are shredded when the grass is mowed, rather                 1527 rue Cunard, Chomedey
   than collected and transported. Leaves left on the ground             4026 boulevard Dagenais Ouest, Fabreville
   are a free, natural, ecological fertilizer. Another good way
     to reduce greenhouse gases! The City encourages you
                     to do the same at home.



Hazardous Household Waste (HHW)
HHW consists of household products that you use for various
purposes inside or outside your home and whose disposal
may be harmful to the environment. To get rid of this waste,
you have two options:
  Go to a commercial establishment that collects
  such items. Further information may be found in the
  pamphlet Récupération des RDD offerte par les entreprises
  privées.
  Twice a year, for its residents, the City organizes a
  collection in the parking lot at City Hall. Keep an eye
  out on the City’s web portal for the exact dates of these
  collections.
   www.ville.laval.qc.ca, under Environment / Collections and Debris
   Sites / HHW

                                                                                  311 – www.ville.laval.qc.ca – Municipal News           15
     ADVICE AND BYLAWS

     Collection Procedures
     Recyclables                                                           Garbage
        Once a week, based on the postal code                                 Buildings with 7 dwelling
        Residential and ICI (industrial, commercial and                       units or less (including single-
        institutional) collections: Once a week, based on                     family homes): once a week,
        the postal code                                                       based on the postal code
     On holidays, garbage and recycling collections are carried out           Buildings with 8 dwelling
     as usual, except on Christmas and New Year’s Day, when they              units and over, institutions,
     are postponed to the following Saturday.                                 commercial establishments
                                                                              and industrial firms: twice
     How to Place Your Blue Bin                                               a week, based on the
                                                                              postal code
                                            BUILDING                          It is important to put this
                                                                              household waste in a garbage
      Wheels turned                         Clearance                         can or closed, air-tight plastic
      toward the                                                              bags and then place these at
      building                                                                the outer limits of your property between
               Limit = 30 cm                                                  7 p.m. the day before and 7 a.m. on the morning
                                            PUBLIC ROADWAY                    of the collection



                          WHAT RECYCLABLE MATERIALS ARE ACCEPTED IN THE BLUE BIN?

                                                            Paper and cardboard
                                                               Newspapers, flyers, magazines
                                                               Sheets of paper, envelopes and paper bags
                                                               Books, telephone directories
                                                               Cardboard rolls
                                                               Cardboard boxes
                                                               Egg crates
                                                               Gable-top milk and juice cartons (with spout)
                                                               Aseptic containers (Tetra Pak)


                                                            Plastic
                                                               Bottles and packaging from food products, beverages,
                                                               cosmetics, personal hygiene and household cleaning
                                                               products identified by one of these symbols:


                                                               Corks, caps and lids
                                                               Bags and plastic wrap


                                                            Glass
                                                               Bottles and jars, regardless of the colour



                                                            Metal
                                                               Aluminum foil and containers
                                                               Aluminum bottles and cans (such as soft drink cans)
                                                               Cans from canned goods
                                                               Caps and lids


16     Vivre à Laval – Special edition – 2012 Residents’ Guide
Photo: Vincent Girard                                                                                  ADVICE AND BYLAWS




                                                                                                                                                                    Photo: Vincent Girard
                        Trees                                                                       Watering
                        The Tree Code has been in force in Laval since 2002. This Code is           The City bylaw on drinking water consumption for outdoor
                        intended to promote residents’ awareness of protecting trees now            use is in effect May 15 – September 15. Since last year, it
                        and for future generations, and includes specific guidelines with           is prohibited to clean parking areas and sidewalks with a
                        which everyone must comply, in relation to:                                 hose; moreover, all new automatic watering systems must
                           cutting down a tree                                                      be equipped with a rain sensor.
                           maintenance of trees                                                     For buildings with an automatic watering system, watering
                           the responsibility of owners and the City                                is allowed 4:30 a.m. – 6 a.m. every other day, depending on
                           branch collections                                                       your address*.
                                                                                                    For buildings with a non-automatic watering system, watering
                           Consult this code on the City’s web portal (under Municipal Services /
                           Bylaws) or pick up a copy at the Multiservice Counter.                   is allowed 8 p.m. – midnight every other day, also depending
                                                                                                    on your address*.
                        Moreover, the City is urging residents to watch out for signs of
                                                                                                    Watering by hand is allowed at all times, provided that it is
                        emerald ash borers, a destructive insect that might be in Laval this
                                                                                                    done with a watering can.
                        summer. (Further information may be found on the Canadian Food
                                                                                                    Watering with a hand-held hose, equipped with an automatic
                        Inspection Agency’s website, at www.inspection.gc.ca)
                                                                                                    water shut-off nozzle, is allowed at any time, every second
                                                                                                    day, depending on your address*.
                                                                                                    A pressure washer may be used at any time.

                                                                                                    New lawn
                                                                                                    To water a new lawn at prohibited times, you must get
                                                                                                    a lawn watering permit, which costs $25 and is valid for
                                                                                                    15 consecutive days. This permit may be obtained at the
                                                                                                    Tax counter.

                                                                                                    Filling Pools
                                                                                                    Existing pools
                                                                                                    May 15 – September 15, you may fill and top up your pool
                                                                                                    every second day, depending on your address*, regardless
                                                                                                    of the time of day.

                                                                                                    Newly installed pools
                                                                                                    May be filled at any time, regardless of your address, the
                                                                                                    day or the time

                                                                                                    * Even-numbered addresses on even-numbered dates, and
                                                                                                      odd-numbered addresses on odd-numbered dates




                                                                                                           311 – www.ville.laval.qc.ca – Municipal News                      17
                         ADVICE AND BYLAWS

                         Nuisances
                         Many complaints are lodged due to nuisances. Ville de Laval has
                                                                                                          FOR INSPIRATION
                         therefore adopted rules and regulations that provide for fines           The City has published a series of guides, for its residents,
                         in case of violation. Here are a few examples of such offences:          suggesting actions to take on a day-to-day basis in order
                            Leaving litter, paper, scrap metal, nauseating substances             to reduce their ecological footprint.
                            or branches on a property
                            Keeping an accumulation of contaminated water
                            Tossing litter, stones or other materials in or near
                            watercourses or on a public roadway
                            Allowing an offensive smell of smoke, soot or other
                            substances
                                                                                                                                                                 Gu ide
                                                                                                                                                                  D U R I V E R A I N L AVA L L O I S

                         Ragweed
                         This hay-fever plant must be removed before the flowers on
                         the plant blossom, and therefore, by July 31. Rooting out this
                         hay-fever plant is supposed to be the most ecological method.
                         Another option is to cut the ragweed plants twice during the
                         summer: first, at the end of July, and then, no later than August 19.

                         Pets                                                                          GUIDE D’ENTRETIEN
                                                                                                          ÉCOLOGIQUE
                                                                                                                                                              GUIDE DU RIVERAIN
                                                                                                                                                                  LAVALLOIS
                         It is prohibited to keep more than two dogs at the same address.                DES PELOUSES                                      This is an essential guide
                         In addition, every year, by January 19, dog owners must obtain             This guide contains lots                               for all Laval’s waterfront
                         an I.D. tag for their dog(s) at the Tax counter. The tag for a guide       of advice for achieving a                              residents wanting to
                         dog accompanying a disabled person is free of charge, but still            green, healthy lawn in an                              learn more about their
                         required. Moreover, all dog owners must keep their dogs on a               environmentally-friendly                               environment, waterfront
                                                                                                    way.                                                   areas and natural
                         leash and comply with the current rules and regulations and, in                                                                   landscapes.
                         particular, those on dog parks, stray animals, bites or injuries, etc.


                                                                                                                 Guide                                      GUIDE DES SOLUTIONS
                                                                                                          des    solutions
                                                                                                          ALTERNATIVES                                         ALTERNATIVES
                                                                                                              PRODUITS
                                                                                                                         aux
                                                                                                                                                               AUX PRODUITS
                                                                                                            DOMESTIQUES
                                                                                                             DANGEREUX                                         DOMESTIQUES
                                                                                                                                                                DANGEREUX
                                                                                                                                                           Hazardous household
                                                                                                                                                           products (HHP) are
                                                                                                                                                           h a r m f u l to h e a l t h a n d
                                                                                                                                                           t h e e nv i r o n m e n t . T h i s
                                                                                                                                                           guide contains alternate
                                                                                                                                                           solutions.
 Photo: Sylvain Majeau




                                                                                                                Service de l’environnement




                                                                                                                                                  GUIDE     GUIDE DES PRATIQUES
                         Any problems with animals?                                                                                  des pratiques
                                                                                                                                  écoresponsables            ÉCORESPONSABLES
                         Contact Le Berger Blanc at 450 629-0075 or at www.bergerblanc.com                                                                 The Cit y has produced
                                                                                                                                                           three guides containing a
                            To find the nearest dog park, check Ville de Laval’s web portal at                                                              wealth of tips and tools for
                            www.ville.laval.qc.ca, under Community Life / Outdoors / Dog Parks.                                              à la MAISON
                                                                                                                                                           adopting home, work and
                                                                                                                                                           transportation habits that
                                                                                                                                                           are eco-responsible.

                                                                                                       Consult these guides and other publications produced by
                                                                                                       the Service de l’environnement at www.ville.laval.qc.ca,
                                                                                                       under Municipal Services / Publications / Environment.



18                          Vivre à Laval – Special edition – 2012 Residents’ Guide
Photo: Annie Poirier
                                                                                              ADVICE AND BYLAWS




                       SAFETY
                       Fire Alarms
                       The City’s Département de sécurité incendie wishes to remind you that it’s important to immediately leave your home when you
                       hear the fire alarm. Then phone the firefighters (at 911), if they aren’t already on the premises.


                       Smoke Detectors                                                     Fireworks, Outdoor Fireplaces,
                       In Laval, all properties must have a smoke detector (also called
                       a smoke alarm) in working order.
                                                                                           Fires, BBQs and Grillers
                                                                                           It is prohibited to make any outdoor fires on Laval territory,
                       Multi-family dwelling                                               other than in an outdoor firebowl or fireplace or on grillers
                       The landlord must install a smoke detector in each housing unit.    or barbecues. As for fireworks, it is strictly prohibited to use
                                                                                           them without having first obtained authorization from Laval’s
                       Single-family home                                                  Département de sécurité incendie.
                       Each floor must have a smoke detector and the devices must be
                       interconnected. The Département de sécurité incendie urges you
                       to check the batteries of your smoke detectors and replace them
                                                                                           Chimney Sweeping
                                                                                           It’s important to have your chimney swept every year. The
                       on a regular basis. It’s a good idea to check your batteries when
                                                                                           purpose of this operation is to remove the accumulation
                       turning your clocks back in the fall and forward in the spring.
                                                                                           of creosote or soot in the heating appliances in order to
                                                                                           prevent chimney fires, which may jeopardize lives. Every
                       Carbon Monoxide Detectors                                           year, an inspection must be carried out on chimneys, the
                       Carbon monoxide is an odourless gas that can be fatal. The best     chimney flue and the connector pipes. In addition, this
                       way to prevent carbon monoxide intoxication is to maintain and      must be done each time an appliance is connected as well
                       safely use your vehicles, appliances, equipment and small power     as after each chimney fire, in order to detect any hazardous
                       tools. A carbon monoxide detector is an important tool to provide   conditions. Ville de Laval recommends that you hire a chimney
                       you with additional protection. Please note: Your smoke detector    sweep recognized by the Association des professionnels du
                       doesn’t detect the presence of carbon monoxide!                     chauffage (APC).




                       Snowmobiles and ATVs
                       The use of snowmobiles and all-terrain vehicles (ATVs) is permitted December 15 – March 31, if there is enough snow cover,
                       but only on the respective trails of one of the two clubs in Laval whose websites are indicated below. These trails are set up,
                       groomed and monitored by special teams trained by the clubs and authorized to move into action on the network, if need be.
                       Registration is required as well as membership in a club in order to be granted access to the network of trails in Laval.
                          www.clubdemotoneigelavalinc.com or www.clubvttquadlaval.ca




                                                                                                  311 – www.ville.laval.qc.ca – Municipal News                19
     ADVICE AND BYLAWS

     PUBLIC ROADS
     All year long, public works employees do their utmost to ensure
     that roadways on Laval territory are the safest and cleanest possible.
     By obeying the municipal bylaws below, and particularly those on                  Public roads and parks division
     parking, each resident helps speed up the employees’ work and, at                 …A Few Stats
     the same time, improve the results, which in turn optimizes safety on             In 2011, the public works department
     the City’s arteries.                                                              maintained 1590 linear km of roads:
                                                                                          2163 km of daytime road sweeping
                                                                                          783 km of evening road sweeping

                                                                                       Winter maintenance
                                                                                          2128 km spreading de-icing materials
                                                                                          on roads
                                                                                          3180 km snow clearance
                                                                                          998 km snow clearance and spreading
                                                                                          of de-icing materials on sidewalks
                                                                                          1402 km snowblowing into trucks
                                                                                          1 324 km snowblowing onto properties
                                                                                          2,345,000 m 3 of snow transported
                                                                                          – equivalent to 93,800 loads of a
                                                                                          10-wheeler truck



     Parking
                       Seasonal Parking
                       Seasonal parking is in effect throughout Laval territory, October 1 – April 30, Monday – Friday, 8 a.m. – 5 p.m.,
                       regardless of the weather conditions. On most streets, this means that alternate parking (parking authorized
                       on one side of the street, every other day) is required. Please note: We encourage you to read the signs very
                       carefully, as another sign may enforce different parking regulations in some cases. Moreover, temporary, mobile
                       signs placed on snowbanks always have priority over permanent ones.




     Parking Heavy Vehicles                                                                   Parking on Curves
     Prohibited on Public Road                                                                Vehicles stopped or parked on curves
                                                                                              may interfere with passing emergency
     It is prohibited to park the following vehicles on public roads, within Laval’s
                                                                                              vehicles, heavy vehicles, etc. At all times,
     territory, except on certain street sections: trucks with a net weight over 3,000 kg;
                                                                                              everyone must obey the signs and the
     recreational vehicles over 6 metres long; trailers and semi-trailers. This restriction
                                                                                              Highway Safety Code as well as municipal
     does not apply, however, to vehicles that need to be parked on a street for a short
                                                                                              rules and regulations.
     period of time, when a delivery needs to be made or when work has to be done.
     Nevertheless, these types of vehicles may be parked in a residential driveway as
     long as they are in keeping with municipal bylaws. If not, they may be parked in
     the areas (zones) set aside for this purpose.




20     Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                                                                ADVICE AND BYLAWS

                        Snow Clearance
                        Snow clearance priorities are generally established
                        in such a way as to improve the flow of road traffic,
                        according to the volume of traffic on the various
                        street sections, and to ensure safety for the road
                        users there. Snowfall rate and accumulation have
                        a substantial impact on the steps involved in snow
                        clearance operations. As for the quality of snow
                        clearance, it is closely related to residents’ cooperation
                        and compliance with municipal rules and regulations.

                        Clearing Driveways and Walkways
                        Dumping snow on the street or sidewalk must be
                        avoided when snow is cleared from your entrance.
                        On collection days, your recycling bin must be left on
                        one side of your entrance, and your garbage on the
                        other—never on the street or sidewalk. If you hire
                        a snow removal contractor to clear your entrance,
                        make sure the company is duly approved by Ville




                                                                                                                                                                     Photo: Vincent Girard
                        de Laval. Contractors may obtain their permit at the
                        Multiservice Counter and are responsible for any
                        damage caused to public or private property.




                                                     Snow Clearance Around
                                                     Street and Metro Fire Hydrants
                                                     During snow clearance operations, it is strictly prohibited to blow snow on fire hydrants (including the
                                                     blue hydrants for metro fires). Clearance of 1.5 metres (5 feet) around fire hydrants is required, to ensure
Photo: Vincent Girard




                                                     fast access to these hydrants, especially in case of a fire in your area; moreover, it is prohibited to plant
                                                     one or more trees less than 2.4 metres (8 feet) from a fire hydrant.




                        Municipal Right of Way
                        Did you know that only grass and shrubs are allowed on the
                        part of your property that corresponds to the City’s right
                        of way, and that it is prohibited to build a low wall or
                        install a fence (Bylaw L-2000) on that portion of your
                        grounds? As a guide, you may use the location of your
                                                                                            M
                        water shut-off valve to determine the boundary line                   un
                                                                                                 i ci
                                                                                                      pa
                        between the City’s right of way and your own property.                           lr
                                                                                                            ig
                                                                                                               ht
                        All the land located between your water shut-off valve                                    of
                                                                                                                     w
                        and the road corresponds to the City’s right of way. These                                     ay
                                                                                                        Ro
                                                                                                         ad




                        grounds must be maintained by the resident, who has the
                        responsibility of ensuring, in particular, that the water shut-off                                                     us
                                                                                                                                                    e
                                                                                                                                                        Si




                        valve is very visible and well cleared in order to facilitate access to                                           ho
                                                                                                                                                        de




                                                                                                                                      f
                                                                                                                                   to
                                                                                                                                                         of




                                                                                                                                 on
                                                                                                                                                             ho




                        it; however, its infrastructures (water supply and sewage network, etc.)                            Fr
                                                                                                                                                              us
                                                                                                                                                              e




                        are owned by the City. Please note that only municipal employees are
                        authorized to handle water shut-off valves. Non-compliance with this bylaw
                        may cause serious and very costly problems—if water pipes or fire protection
                        standpipes break, for example.
                           www.ville.laval.qc.ca, under Municipal Services / Bylaws / Fences, Retaining Walls


                                                                                                                    311 – www.ville.laval.qc.ca – Municipal News              21
                         ADVICE AND BYLAWS

                         CONSTRUCTION AND
                         OTHER OUTDOOR CONSIDERATIONS
                         Construction, Renovation and Land Development
                         A permit for constructing or renovating a building or developing land is required in Laval. Special rules may apply, however,
                         for instance if more than one street runs alongside the construction work or land development (in the case of a corner lot) or
                         if the property is located in a permanent agricultural zone, in an area of heritage interest, along Deux Montagnes lake or the
                         Mille Îles or des Prairies rivers or in the Laval-sur-le-Lac district.
                            311, in person at the Multiservice Counter (see page 7) or on the City’s web portal: www.ville.laval.qc.ca, under Municipal Services / Permits




                         Temporary Car Shelters
                         The frame of a temporary car shelter may be set up on or after                                   Why Is a Permit Required?
                         October 15; however, the cover may not be installed until
                         November 1. The shelter must be dismantled by April 15. You                                      To ensure that the work meets
                         don’t need a permit to install such a shelter, but you must comply                       Ville de Laval standards on zoning, personal
                         with municipal rules and regulations on the type of materials                          safety, architecture, quality of construction and
                         that may be used and the location of the shelter (distance in                           environment protection. In short, monitoring
                         relation to the public roadway, fire hydrants, signs, etc.). Please                   such work by means of a permit fosters an urban
                         note, as well, that the shelter must have a window on each                           environment that is safer and more in harmony with
                         side so that you can see pedestrians and motorists from inside                                       the surrounding area.
                         and so that they can clearly see you when you are inside there
                         as well. If your shelter is non-compliant, the City’s Service de
                         l’urbanisme might require changes to be made, failing which you
                         may have to pay a fine. The rules and regulations on temporary
                         car shelters apply to all districts except Laval-sur-le-Lac, which              Residential
                         has its own policy. If you live in a multiple-unit building, obtain
                         the authorization of your landlord or condo association.                        Accessory Structures
                                                                                                         Residential accessory structures include sheds, pergolas, separate
                                                                                                         garages, gazebos, greenhouses and changing rooms for pools.
                                                                                                         A permit from the City’s Service de l’urbanisme is required to
                                                                                                         build such a structure. By definition, these structures are fully
                                                                                                         detached from the house, but are built on the same property.
                                                                                                         The rules and regulations—which aim to promote some visual
                                                                                                         harmony in the various residential areas—particularly concern
                                                                                                         the location of these structures, their height and their surface
                                                                                                         materials. If the installation is not in keeping with current rules
                                                                                                         and regulations, the City may require that the owner take the
                                                                                                         necessary corrective measures, in order to avoid paying a fine.




                                                                                                         Fences, Low Walls,
                                                                                                         Retaining Walls and Hedges
                                                                                                         The rules and regulations in this regard are designed to promote
                                                                                                         some visual harmony in the residential areas and mainly deal
                                                                                                         with the authorized location, materials and height; they concern
 Photo: Vincent Girard




                                                                                                         the whole territory of Laval. There are also additional restrictions
                                                                                                         for the district of Laval-sur-le-Lac and areas of heritage interest
                                                                                                         and if your home is located on land running along more than
                                                                                                         one street.


22                          Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                          ADVICE AND BYLAWS

Pools and Spas
In Laval, there are very specific rules—and even stricter than
provincial ones—with regard to the installation of spas as well
as above-ground or in-ground pools. Ville de Laval’s bylaw
stipulates the standards relating to pools, their accessories,
the fence that must surround them, the fence gate and the
documents you will need in order to obtain a certificate of
authorization, which is required before installing a pool or spa.

An Enclosure Is A Must!
Safety
Access to all above-ground and in-ground pools or spas filled
with over 45 cm (18 in.) of water must be protected by an
enclosure (fence, railing and part of a building wall).

Enclosure specifications
An enclosure must:
   prevent a spherical object of 10 cm in diameter                  Septic Installations
   from passing through                                             An application for a permit must be submitted before carrying
   be at least 1.2 metres high                                      out any work related to septic installations and such work must
   have no attachments, projections or openwork                     be done in accordance with the Québec government’s Regulation
   that could facilitate climbing                                   respecting waste water disposal systems for isolated dwellings. An
   be solid and rigid                                               inspection by a technician and a complete soil survey will have
An enclosure may not consist of a hedge or shrubs. All gates        to be carried out in order to obtain a permit
to the enclosure must be equipped with a static security device
installed on the inside of the enclosure, on the upper part of
the gate, and allowing the gate to automatically close and
                                                                    Garage Sales
                                                                    Garage sales are allowed at each home, once a year, for a
lock after being opened. Further details may be found in the
                                                                    maximum of 2 consecutive days.
pamphlet Your Pool or Spa.

Prevent accidents!                                                  Heat Pumps and
Hydro-Québec provides safety advice on the following website:
www.hydroquebec.com/security
                                                                    Air Conditioning Systems
                                                                    Before installing a heat pump, central air conditioning system,
                                                                    wall-mounted air conditioning units or even a swimming pool
                                                                    heater, inquire about the municipal rules and regulations that
                                                                    particularly concern the location of these appliances.



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                                                                              311 – www.ville.laval.qc.ca – Municipal News               23
                                  CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE




                                                                                                                                                                                                                                                                             Photo: Marc-Antoine Charlebois
 Photo: Marc-Antoine Charlebois




                                  LIBRARIES
                                  Laval’s Libraries—They’re Free of Charge!
                                  Laval’s libraries network is spread out all over Laval territory, in 9 locations, each in a different district. There, residents
                                  have free access to over 700,000 books and documentary films, 30,000 DVDs, 17,000 CDs, 90,000 magazines and nearly
                                  1,000 cultural activities every year.

                                  Services offered                                                                                                                                                                             Research and
                                    Loans of library materials on site as well as inter-library loans                                                                                                                         Electronic Resources
                                    Extension of loans by phone or on the website                                                                                                                                             The Sésame public access catalogue
                                    Holds placed on titles                                                                                                                                                                    contains the Laval libraries’ union list
                                    Access to collections and consultation on site                                                                                                                                            consisting of not only all titles available,
                                                                                                                                                                                                                              but also lists of suggestions on various
                                    Online access to data bases from the libraries’ terminals or
                                    from your home computer                                                                                                                                                                   topics. Customize your member file by
                                                                                                                                                                                                                              browsing with the Sésame catalogue.
                                    Information service
                                                                                                                                                                                                                              Go to your library’s circulation desk or
                                    Access to workstations with high-speed Internet services                                                                                                                                  phone there and ask to be given your own
                                    Access to Wi-Fi service                                                                                                                                                                   password. In addition, you may consult,
                                    Introductory courses on information technologies                                                                                                                                          on site, a number of data bases, such as
                                                                                                                                                                                                                              Repère, Universalis, Euréka, etc.
                                    Cultural activities programs (reading clubs, workshops, talks,
                                    theme exhibitions, storytelling hours, activities for tiny tots and
                                    meet-the-author events); registration required                                                                                                                                               For Teens!
                                    Services adapted to people with visual disabilities and reduced mobility
                                                                                                                                                                                                                                 La Parenthèse—a library area reserved
                                    Bibliovente, services for seniors, literacy collection, A Book for Baby,                                                                                                                     for teens—has been set up in the
                                    home loans, etc.
                                                                                                                                                                                                                                 basement of Émile-Nelligan library
                                                                                                                                                                                                                                 in Laval-des-Rapides. Youngsters are
                                    LIBRARIES’ SCHEDULE                                                                                                                                                                          welcome to drop in here to meet others,
                                    Regular schedule                                                                            Summer schedule                                                                                  do their homework, play video games
                                    (beginning of September – end of May)                                                       (end of May – beginning of September)                                                            on site, listen to music, and more. It’s
                                    Monday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . closed   Monday . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 9 p.m.                     THEIR OWN cool library space!
                                    Tuesday, Wednesday,                                                                         Tuesday, Wednesday,
                                    Thursday . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 9 p.m.                     Thursday . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 9 p.m.
                                    Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 9 p.m.          Friday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 a.m. – 6 p.m.
                                                                                                                                                                                                                                                                             Photo: Marc-Antoine Charlebois




                                    Saturday . . . . . . . . . . . . . . . . . . . . . . . . 10 a.m. – 5 p.m.                   Saturday . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 5 p.m.
                                    Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . noon – 5 p.m.              Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . closed

                                           See the map on page 4 or the sector maps on pages 27-32 for the names, addresses
                                           and phone numbers of Laval’s libraries.



24                                  Vivre à Laval – Special edition – 2012 Residents’ Guide
                       CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE




                                                                                                                                                                                  Photo: Evelyne Deshaies
Photo: Guy L’Heureux




                       Exhibition: J’ai vu le loup, le renard, le lièvre…                         Les Breastfeeders



                       ARTS AND CULTURE
                       Promoting the Arts—Creations and Activities
                       Promoting the arts and cultural activities, recognizing and supporting local vitality; promoting cultural life; cultural facilitation
                       and awareness; research, creation and conservation; partnership and joint action—those are the six orientations adopted by
                       Laval’s Administration when it revised its Cultural Policy in 2006. To reach these goals, the City has given its cultural council
                       (Conseil de la culture) the role of custodian of the cultural policy and the responsibility of recommending to City Council the
                       ensuing actions to follow. This entire approach is designed to help Laval work its way up to the ranks of the major cultural cities
                       in all of Québec.

                       Facelift Under Way at MDA!                                                 A Rich and Varied Cultural Life
                                                                                                  Every season offers thrilling cultural activities that attract
                                                                                                  re s i d e nt s f ro m L ava l a n d a l l ove r Q u é b e c. I n w i n te r,
                                                                                                  Sainte-Rose en Blanc celebrates the snowy season, activities
                                                                                                  on ice and snow as well as Laval’s cultural heritage. Starting
                                                                                                  in mid-June, and for a whole month long, the City bubbles
                                                                                                  to the beat of the Mondial Loto-Québec de Laval, a world
                                                                                                  choral festival bringing together thousands of festival-goers
                                                                                                  to Espace Montmorency and Centre de la nature—one of the
                                                                                                  most outstanding urban parks in Greater Montréal. In fact,
                                                                                                  this park overflows with activities all throughout the months
                                                                                                  of July and August, thanks to the program of events at the
                                                                                                  Festi’Week-ends, which always delight Laval families more
                                                                                                  and more. And then on Labour Day, the family festivities at
                                                                                                  the Fête de la famille, also held at Centre de la nature, draw
                       Right in the heart of Laval, a minute away from public transit,            crowds of some 60,000 people here, year after year.
                       Maison des arts de Laval (MDA) is a leading promoter on the
                       culture scene. Temporarily closed at the present time, MDA
                       will be presenting its youth program starting this October at
                       various cultural venues—Salle André-Mathieu, Théâtre Marcellin-
                       Champagnat and, during the holidays, even at some new
                       MDA locations as well. Its usual program will be back starting
                       September 2013, with a wide variety of theatre, dance and
                       visual arts. The renovations include upgrading the theatre and
                       its specialized equipment, to meet current standards, as well as
                       the various areas for accommodating spectators. In this way,
                       the MDA will meet the emerging needs of the performing arts
                       community in addition to offering Laval residents inviting, well-
                                                                                                                                                                                  Photo: Sylvain Majeau




                       appointed facilities. Follow us on Facebook/maisondesartsdelaval
                       for full information on the progress of these renovations.



                                                                            311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life                                    25
     CULTURE, LEISURE ACTIVITIES AND COMMUNITY LIFE

     HOW TO REGISTER FOR LEISURE ACTIVITIES
     To Register for a Leisure Activity
     Every year, some 600 Laval organizations offer various programs of activities for all ages and all tastes. These organizations have
     been created upon residents’ initiative, are run by volunteers and are supported by Ville de Laval. Their mission is to organize
     leisure activities in order to stimulate residents’ social life and provide them with opportunities to discover a passion (or passions!)
     and indulge in them. Aquatic, artistic and cultural, sports and relaxation, recreational, dance and language-learning activities
     are organized for all ages…

     Identify your sector…
     The Laval territory is divided into 6 sectors, each one with
     a BML (bureau municipal lavallois) whose services are listed
     below. To find out in what sector you live, consult the maps
     on pages 27-32 of this guide.

     Consult the Leisure Activities Committees
     in Your Sector
     In Laval, there are a number of non-profit organizations
     operating as leisure activities committees. These associations
     offer courses in the fall and winter to all family members—
     whether socio-cultural, sports or recreational activities.




                                                                                                                                                Photo: Vincent Girard
     The program of activities of these committees (called comités
     de loisir) in your own sector may be found on the City’s web
     portal, at www.ville.laval.qc.ca, under Community Life / Your
     Neighbourhood.



     The Role of Your BML
     (bureau municipal lavallois)
     In each of the City’s 6 sectors, the BML’s dynamic team is on
     hand 8:15 a.m. - 9 p.m., Monday through Friday, to:
        Stimulate community activities, in cooperation
        with local organizations.
        Provide support for organizing special events
        and leisure activities in the sector.
        Issue Avantages Laval cards.
        Manage local community facilities and staff
        (arenas, community centres, parks
        and green spaces, etc.).




                  Locate Sports Facilities
                        and Parks
        Laval residents are blessed with many outdoor sports
           facilities and particularly, neighbourhood parks,
        outdoor skating rinks, pools, soccer and football fields
         as well as tennis courts. To find the facilities nearest
                                                                                                                                                Photo: Sylvain Majeau




           to your home, just go to the City’s web portal, at
       www.ville.laval.qc.ca, under Municipal Services / My City,
                             My Web Portal.


26      Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                                                     NEIGHBOURHOOD LIFE

SECTOR 1
DUVERNAY, SAINT FRANÇOIS
AND SAINT VINCENT DE PAUL




                                                                                                                                                             Photo: Vincent Girard
                                                                                                                  11



                       17

                                                                  10                          AVENUE MARCEL- VILLENEUVE
                                                                                                                                 2 4
                                                                                                                                 6 18
                                                                                                                                                     14
                                                   BOUL. VANIER




                        16
                                      ARTIN
                             SAINT-M
                     BOUL.                    1
                                                             13 8
    AUTOROUTE (19)




                                 7                             9
                                              15
                                            RDE
                                       ONCO                              5   Aréna Yvon-Chartrand                      12 Georges-Vanier pool
                           D     E LA C
                     BOUL.               12  5                               4100 boulevard de la Concorde Est             3995 boulevard Lévesque Est
                             3                                               450 662-4934                                  450 664-1451 (evenings)

                                                                         6   Aréna Saint-François                      13 Théâtre Marcellin-Champagnat
                                                                             9449 rue De Tilly                             1275 avenue du Collège
                                                                             450 662-4943                                  450 661-7714
                                                                                                                           www.theatremc.ca
1            Bureau municipal lavallois (BML) 1                          7   Pavillon du Bois-Papineau
             4010 boulevard Saint-Martin Est                                 3235 boulevard Saint-Martin Est           14 Théâtre du Bout de l’île
             450 662-4901                                                    450 662-4901                                  10585 boulevard Lévesque Est
             bml1@ville.laval.qc.ca                                                                                        450 665-7844
                                                                         8   Centre communautaire Saint-Vincent
2            Bureau municipal lavallois (satellite)                          1111 place Jean-Eudes-Blanchard           15 Centre de la nature
             1245 montée du Moulin                                                                                         901 avenue du Parc
             450 662-8422                                                    Centre communautaire Groulx                   450 662-4942
                                                                         9
             bml1@ville.laval.qc.ca                                          4901 rue Saint-Joseph
                                                                             450 661-9666                              16 Bois Papineau
3            Germaine-Guèvremont library                                                                                   3235 boulevard Saint-Martin Est
             2900 boulevard de la Concorde Est
                                                         10 Centre communautaire Saint-François
             450 662-4002                                   2100 montée Saint-François                                 17 Bois Duvernay
             biblio.germaineguevremont@ville.laval.qc.ca                                                                   2830 rang Saint-Elzéar Est
                                                                        11 Centre communautaire Boileau                    450 661-1766
4            Marius-Barbeau library                                          7100 boulevard des Mille-Îles
             1245 montée du Moulin, #100                                     450 666-3832                              18 Neighbourhood police station 1
             450 662-4005                                                                                                  1245 montée du Moulin
                                                                                                                           450 662-4310

                                                                       311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life                   27
     NEIGHBOURHOOD LIFE

     SECTOR 2
     PONT VIAU, RENAUD COURSOL
     AND LAVAL DES RAPIDES




     1    Bureau municipal lavallois (BML) 2       12 Salle André-Mathieu
          62 rue Saint-Florent                        475 rue de l’Avenir
          450 662-4902                                450 667-2040
          bml2@ville.laval.qc.ca




                                                                                                                                                                    Photo: Vincent Girard
                                                      www.salleandremathieu.com

     2    Émile-Nelligan library                   13 Neighbourhood police
          325 boulevard Cartier                       station 2
          450 662-4973                                289 boulevard Cartier Ouest
          biblio.emilenelligan@ville.laval.qc.ca      450 662-7820

     3    Aréna Cartier
          100 montée Major
          450 662-4958

     4    Parc des Prairies
          5 avenue du Crochet
          450 662-4297

     5    Centre communautaire
          Saint-Louis-de Montfort
          25 rue Saint-Louis
                                                                   AUTOROUTE DES LAURENTIDES (15)




          450 662-4954
                                                                                                                                        BOUL. DES LAURENTIDES
     6    Centre communautaire Laval-des-Rapides
          387 boulevard des Prairies
          450 662-4956                                                                                   7                          8
     7    Centre communautaire Raymond-Fortin
          1885 rue Dumouchel
                                                                                                                                    9
                                                                                                                     VENIR




          450 978-8913
                                                                                                                                                                5
                                                                                                    12
                                                                                                         BOUL. DE L'A




     8    Pavillon Renaud-Coursol
          320 rue Richard                                                                                                                                       1
          450 663-6374                                                                              11
     9    Complexe de soccer Bois-de-Boulogne
          955 avenue Bois-de-Boulogne
          450 975-8639, ext. 2222                                                                                             13
                                                                                                           2
     10 Centre sportif Josée-Faucher (pool)
          125A boulevard des Prairies                                                      6                                 4 10
          450 662-4964                                                                                                              3
     11 Maison des arts
          1395 boulevard de la Concorde Ouest
          450 662-4440




28       Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                              NEIGHBOURHOOD LIFE

SECTOR 3
CHOMEDEY




 1   Bureau municipal lavallois (BML) 3             11 Neighbourhood police
     435 boulevard Curé-Labelle, #104                   station 3
     450 978-8903                                       560 – 2e Rue




                                                                                                                               Photo: Sylvain Majeau
     bml3@ville.laval.qc.ca                             450 978-6830

 2   Multiculturelle library                        12 Multiservice Counter
     1535 boulevard Chomedey                            1333 boulevard Chomedey
     450 978-5995                                       311
     biblio.multiculturelle@ville.laval.qc.ca
                                                    13 City Hall
 3   Centre Alain-Grandbois and                         1 place du Souvenir
     Société d’histoire et de généalogie                311
     de l’Île Jésus
     (Documentation and genealogy)
     4300 boulevard Samson
     450 978-3671
                                                                   AUTO
                                                                        R
 4   Aréna Chomedey                                                LAVA OUTE
                                                                       L (44
                                                                                              É-LABELLE
     1160 boulevard Pie-X                                                    0)
     450 978-8965

 5   Centre communautaire
     Jean-Paul-Campeau
                                                                                     BOUL. CUR



     3781 boulevard Lévesque Ouest
     450 978-8959

 6   Centre communautaire
     Saint-Joseph
     1450 boulevard Pie-X
                                                            BOUL. SAINT-MARTIN
     450 978-8963                                                                                              2
 7   Centre du Sablon (pool)
     755 chemin du Sablon
                                                                                                          6    13
     450 688-8961                                                                                         4   12
     Place des aînés
                                                          7        3
                                                                  BOUL. SAMSO
 8
     435 boulevard Curé-Labelle                                BOU               N                        8
     450 978-5555                                                  L. LÉ
                                                                         VES                              1             9
                                                                             QUE
 9   Bois Chomedey
                                                                                  10 5                        BOUL. CARTIER
     Corner boulevard Daniel-Johnson
     and 59e Avenue                                                                                           11 BOUL. DES
     450 978-8903
                                                                                                                 PRAIRIES
 10 Berthiaume-Du Tremblay park
     4250 boulevard Lévesque Ouest
     450 978-8903




                                                311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life                           29
     NEIGHBOURHOOD LIFE

     SECTOR 4
     SAINTE DOROTHÉE, LAVAL OUEST, LES ÎLES LAVAL,
     FABREVILLE OUEST AND LAVAL SUR LE LAC




     1    Bureau municipal lavallois (BML) 4          13 Bois Sainte-Dorothée
          6500 boulevard Arthur-Sauvé, #110              Corner boulevard Saint-Martin Ouest




                                                                                                                                                Photo: Vincent Girard
          450 978-8904                                   and rue des Pivoines
          bml4@ville.laval.qc.ca                         450 978-8904

     2    Yves-Thériault library                      14 Bois La Source
          670 rue de la Place-Publique                   705 – 18e Avenue
          450 978-6599                                   450 978-8904
          biblio.yvestheriault@ville.laval.qc.ca
                                                      15 Neighbourhood police station 4
     3    Philippe-Panneton library                      6500 boulevard Arthur-Sauvé, #500
          4747 boulevard Arthur-Sauvé                    450 662-7140
          450 978-8919
          biblio.philippepanneton@ville.laval.qc.ca                                                                                    12
                                                                                           E
                                                                                        OS
     4    Aréna Laval-Ouest
                                                                                   E  -R           14
                                                                                NT
          6200 boulevard Arthur-Sauvé
                                                                                               3
          450 978-8920                                                        AI
                                                                          .S
     5    Aréna Samson                                                O UL  1
          655 rue Sylvie
                                                                   B      9 6
          450 978-8922
                                                                         15 4
     6    Centre Accès
                                                                          JOLIBOURG




          6500 boulevard Arthur-Sauvé                  11
                                                                            BOUL.




          450 978-6888, ext. 7691
                                                                                                                  13
     7    Centre communautaire Bigras
          886 chemin de la Fourche
          450 689-9190
                                                                          8
                                                                                                                     AVEL




     8    Centre communautaire Jolibourg                          7
          1350 rue du Relais
                                                                                                            MONTÉE GR




          450 689-9601
                                                                                                   10
     9    Centre communautaire Laval-Ouest                                                              2                   RUE
                                                                                                                                PRI
          6600 – 29e Avenue                                                                                                        NCI
          450 627-0534
                                                                                                                                      PAL
                                                                                                                                         E
                                                                                                                                   5
                                                                                                               CH




     10 Centre communautaire Sainte-Dorothée                                                                                       RUE SYLVIE
                                                                                                                 .D




          996 montée Gravel
                                                                                                                   U
                                                                                                                            BO




          450 689-9602                                                                                                                   B
                                                                                                                                       SA OUL
                                                                                                                              RD




                                                                                                                                         MS .
                                                                                                                               DE




     11 Club de curling Laval-sur-le-Lac                                                                                                   ON
                                                                                                                                  L'E




          8 rue Les Pins
                                                                                                                                     AU




          450 627-4791

     12 Berge L’Orée-des-Bois
          1130 – 37e Avenue
          450 978-8904



30       Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                                              NEIGHBOURHOOD LIFE

SECTOR 5
FABREVILLE EST
AND SAINTE ROSE




1   Bureau municipal lavallois (BML) 5
    2975 boulevard Dagenais Ouest




                                                                                                                                                          Photo: Martin Alarie
    450 978-8905
    bml5@ville.laval.qc.ca

2   Sylvain-Garneau library
                                                  13 Poly-Jeunesse pool
    187 boulevard Sainte-Rose                         3578 boulevard Sainte-Rose
    450 978-3940                                      450 978-8905 (day) / 450 622-8665 (evening)
    biblio.sylvaingarneau@ville.laval.qc.ca
                                                  14 Rivière-des-Mille-Îles park
3   Gabrielle-Roy library                             345 boulevard Sainte-Rose
    3505 boulevard Dagenais Ouest                     450 622-1020
    450 978-8909
    biblio.gabrielleroy@ville.laval.qc.ca
                                                  15 Bois de l’Équerre
                                                      Rang de l’Équerre
4   Aréna Richard-Trottier                            info@boisdelequerre.org
    3155 rue Esther
    450 978-8987
                                                  16 Neighbourhood police station 5
                                                      187 boulevard Sainte-Rose
5   Centre communautaire Champfleury                   450 978-6850
    2585 boulevard des Oiseaux
    450 963-0676
                                                                                                                                                 16
6   Centre communautaire des jeunes                                                                                                          2
    155 boulevard Je-Me-Souviens                                                                                                   10
1   450 628-8399                                                                                            14                           NAD
                                                                                                                                6                ON
                                                                                                                                                      7
                                                                                                                           RCI -


                                                                                                                         9
                                                                                                                         ME NORÉ
                                                                                                                              ER


                                                                                                                                          TES
7   Centre communautaire Le Sorbier                                                                                                    RIO S
                                                                                                                               11
                                                                                                                                   PATUE DE
                                                                                                    5




    140 rue Nadon
                                                                                                T. 1




    450 625-5495
                                                                                                                         HO




                                                                                                                             12
                                                                                               AU



                                                                                                                     E




                                                                                                                      AV
                                                                                                                                     R
                                                                                                                 ELL




                                                                              13                                     RENENUE                 15
                                                                                                              LAB .




8   Centre communautaire Montrougeau
                                                                                                        CU BOUL




    725 montée Montrougeau                                                                                               AIS DE L
                                                                                                                            SAN A
                                                                                                                                        L'ÉQ G DE
                                                                                                                                                RE


    450 628-2698                                                                                                                CE
                                                                                                          RÉ-




                                                                            8 D BO
                                                                                                                                            UER




                                                                               AG U
                                                                                 EN L.
                                                                                                                                          RAN




9   Centre communautaire Sainte-Rose
                                                                            3
                                                          CHOMEDEY (13)




    345 boulevard Sainte-Rose                                                      AI
                                                                                      S
                                                           AUTOROUTE




    450 628-6327
                                                                                                                 5
10 Centre d’art de Sainte-Rose                                                            4
    214 boulevard Sainte-Rose                                                                       1
    450 622-3252

11 Centre sportif Honoré-Mercier                                                              BOUL. SAINT-
    2465 rue Honoré-Mercier                                                                                          ELZÉAR
    450 978-8905

12 Honoré-Mercier pool
    2465 rue Honoré-Mercier
    450 978-8905 (day) / 450 622-0936 (evening)



                                              311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life                                                       31
     NEIGHBOURHOOD LIFE

          SECTOR 6
          VIMONT AND AUTEUIL




     1    Bureau municipal lavallois (BML) 6        9      Centre communautaire Vimont
          55 rue de Belgrade Ouest                         1900 rue Bédard
          450 662-4906                                     450 662-5134
          bml6@ville.laval.qc.ca
                                                   10 Neighbourhood police station 6
     2    Laure-Conan library                              5555 boulevard des Laurentides
          4660 boulevard des Laurentides                   450 662-4860
          450 662-4975
          biblio.laureconan@ville.laval.qc.ca




                                                                                                                                                                     Photo: Sylvain Majeau
     3    Aréna Lucerne
          1750 rue de Neuville
          450 662-4968

     4    Aréna Mike-Bossy
          163 boulevard Sainte-Rose Est
          450 662-4922

     5    Centre communautaire Auteuil
                                                                           S




          6200 boulevard des Laurentides
                                                                        BLE




          450 628-5831
                                                                      DES
                                                                     ÉRA




                                                                     6




                                                                                                                                                    IE
     6    Centre communautaire




                                                                                                                                                  AR
          des Érables




                                                                                                                                                -M
          7 – 8e Avenue




                                                                                                                                              TE
                                                        BOUL 5
          450 662-4906




                                                                                                                                            IN
                                                            . SAIN

                                                                                                                                          SA
     7    Centre communautaire                                    TE- ROSE
          des Lacasse                                          4
          905 avenue des Lacasse
                                                   DES LAURENTIDES




          450 662-4906
                                                                         10
                                                                     AV. DES
                                                                              7
                                                         BOUL.




     8    Centre communautaire
          Philémon-Gascon                                            LACAS  SE
          2830 rang Saint-Elzéar Est
          450 662-4906                                                   2 BELGRADE EST         8
                                                    1                          SE
                                                                 BELLERO
                                                  BOUL.
                                                                         9
                                                     .
                                                BOUL                       3
                                                     T-              DE LA
                                                SAIN
                                                       R             BERNINA
                                                 ELZÉA
                                                                     AUT. LAVAL (440)




                                                                                          Some municipal buildings are accessible to people with limited mobility.
                                                                                          The complete list may be found at www.ville.laval.qc.ca, under Community
                                                                                          Life / Persons with Disabilities.


32       Vivre à Laval – Special edition – 2012 Residents’ Guide
Photo: Sylvain Majeau
                                                                                                                  OUTDOOR SPACES




                                                                                                                                                                           Photo: Sylvain Majeau
                        Centre de la nature                                                        More Places to Discover
                        Laval boasts 10 vast, public green spaces in Laval—open year               Spread throughout the rest of Laval territor y, the other
                        round and very popular among nature lovers and fresh air fiends.           9 major parks treat visitors to an oasis of tranquillity and a
                        The most versatile among them is Centre de la nature, located in           wealth of natural diversity: Berge L’Orée-des-Bois (waterfront),
                        the Saint-Vincent-de-Paul district. With its 50 hectares of trails         Bois La Source (woodlands), Boisé Sainte-Dorothée (woodlands),
                        of all kinds, this urban park is a favourite place for Laval families,     Berthiaume-Du Tremblay park, Bois Chomedey (woodlands),
                        whether to visit this park’s farm and greenhouses, admire its              Bois Papineau (woodlands), Des Prairies park, Bois de l’Équerre
                        pastures or take advantage of its many sports grounds and                  and Bois Duvernay (woodlands) provide an opportunity to
                        its lake—for canoeing in summer and skating in winter on a                 appreciate nature, plant life and wildlife.
                        huge rink. Plus environmental interpretation and educational               The spring and summer walking trails become snowshoeing,
                        activities as well as an outdoor stage featuring major Québec              cross-country skiing, Nordic skiing and skate skiing trails in
                        performers and those from elsewhere, while giving budding                  winter. Not to mention the skating rinks, sledding facilities
                        artists a chance to gain renown.                                           and ice fishing. In summer, most of the trails can be reached
                                                                                                   by cycling along Route verte’s bike path.
                        Rivière-des-Mille-Îles Park                                                   www.ville.laval.qc.ca, under Community Life / Outdoors / Parks and
                        Accessible via the Sainte-Rose district, east of the Laurentian               Green Spaces
                        Autoroute (autoroute des Laurentides), Rivière-des-Mille-Îles
                        park is the only urban wildlife sanctuary in Greater Montréal.

                                                                                                   Waterfront Areas
                                                                                                   Île Jésus has over 100 km of waterfront areas, including
                                                                                                   37 public ones that have been developed for residents to
                                                                                                   enjoy, plus two lookouts. Some shorelines are often used as
                        Dog Parks                                                                  resort, relaxation and activity areas for residents.
                        Dogs in Laval have places reserved just for them. At these
                        exercise areas, dogs are allowed to run around without a leash;
                        their owners, however, must comply with certain rules.
                           Bassin Le Corbusier,
                           in Laval-des-Rapides
                           Montgolfier park,
                           in Chomedey
                           Laval-Ouest park,
                           Plateau Saint-Antoine
                           Des Rossignols park,
                           in Sainte-Rose
                           Lausanne park,
                           in Vimont
                                                                                                                                                                           Photo: Sylvain Majeau
                                                     Photo: Sylvain Majeau




                           Boulevard Pie-IX
                           park, in Saint-
                           Vincent-de-Paul


                                                                             311 – www.ville.laval.qc.ca – Culture, Leisure Activities and Community Life                           33
     OUTDOOR SPACES

     PHYSICAL ACTIVITY
     Policy on Physical Activity in Laval
     This spring, Ville de Laval, attentive to its residents’ quality of life, adopted its Policy on Physical Activity, which is designed to
     give municipal stakeholders and all their partners guidelines for promoting participation in physical activity on Laval territory.
     This policy sets forth the ways and means that the City will be taking to provide Laval residents with a physical, organizational
     and cultural environment fostering a physically active lifestyle likely to contribute toward their well-being in day-to-day travels
     and leisure activities, whether recreational or aimed at achieving excellence.
        This policy may be found online at www.ville.laval.qc.ca, under Administration / Municipal Policies.



     An Outstanding Cycling Network
     for Getting Around and Keeping Fit
     The network of bicycle paths is open April 15 – November 14.
     Laval’s cycling network is linked to the 12 km of the section of
     Route verte that crosses through Laval territory from north to
     south and that makes it possible to reach Québec’s remotest
     areas. The bike path along Île Perry bridge provides safe, direct
     access to Montréal.




                                                                                                                                                     Photo: Sylvain Majeau
        To discover the many branches of this network, download Laval’s
        cycling map (Vélo-carte de Laval) from Ville de Laval’s web portal,
        under Community Life / Outdoors / Bicycle Paths.




     Sports Facilities                                                               Sail Along
     Right Near Home                                                                 Route bleue des voyageurs
     Ville de Laval offers its              diving and water polo. From              Route bleue des voyageurs is paradise on water for boating
     residents everything they need         late summer to early spring,             enthusiasts. Whether in a kayak, canoe or rabaska, they can
     for having fun and cooling off         Laval’s nine arenas set aside            sail to their heart’s delight, while admiring 150 km of urban
     during the summer. Tennis              a number of hours a week                 landscapes, followed by picturesque villages. Eight marked
     buffs of all ages and all levels       for public skating, with                 water trails to discover along the Outaouais, Mille Îles and
     are bound to appreciate the            certain time slots exclusively           Des Prairies rivers as well as along Deux Montagnes lake.
     71 free courts spread out in           for adults, while others are
     27 municipal parks. M any              reserved for children age 5 and
     lessons are given here as              under, accompanied by their
     well—for 5-17-year-olds, for           parents. Further information
     children and parents together          on hours, courses, lessons and
     as well as an instructor training      registration may be found on
     program plus junior and adult          Ville de Laval’s web portal, at
     leagues. Starting in early June,       www.ville.laval.qc.ca, under
     youngsters can beat the heat           Co m m u n i t y L i fe / S p o r t s.
     at the water play facilities in        Registration forms for summer
     6 municipal parks. Then from           activities may be downloaded
     the time that school is out            there from the pamphlet on
     and until mid-August, the              summer activities.
     20 municipal pools offer a
     wealth of ac tivities of all
     kinds: swimming lessons for all
                                                                                                                                                     Photo: Tourisme Laval




     ages and all levels (Red Cross
     program), lifeguard training,
     aquafitness, competitive and
     synchronized swimming,

34      Vivre à Laval – Special edition – 2012 Residents’ Guide
                                                               USEFUL CONTACT INFORMATION
GENERAL INFORMATION                                                                               Multiculturelle library                                             450 978-5995
Non-urgent calls                                                                       311        1535 boulevard Chomedey
Non-urgent calls (from outside Laval)                                         450 978-8000        Philippe-Panneton library                                           450 978-8919
Urgent calls (police, fire, ambulance)                                                  911        4747 boulevard Arthur-Sauvé
                                                                                                  Sylvain-Garneau library                                             450 978-3940
WHERE TO FIND THE CITY’S SERVICES                                                                 187 boulevard Sainte-Rose
Multiservice Counter                                                                       311    Yves-Thériault library                                              450 978-6599
1333 boulevard Chomedey                                                                           670 rue de la Place-Publique
City Hall                                                                                  311
1 place du Souvenir                                                                               POLICE
Maison des arts                                                               450 667-2040        Police headquarters                                                 450 662-4242
1395 boulevard de la Concorde Ouest                                                               2911 boulevard Chomedey
Centre de la nature                                                           450 662-4942        Gendarmerie                                                         450 662-3400
901 avenue du Parc                                                                                3225 boulevard Saint-Martin Est
                                                                                                  Neighbourhood police station #1                                     450 662-4310
BUREAUX MUNICIPAUX LAVALLOIS (BMLs)                                                               1245 montée du Moulin
Duvernay, Saint-François & Saint-Vincent-de-Paul                                                  Neighbourhood police station #2                                     450 662-7820
Bureau municipal lavallois #1                              450 662-4901                           289 boulevard Cartier Ouest
4010 boulevard Saint-Martin Est                                                                   Neighbourhood police station #3                                     450 978-6830
Bureau municipal lavallois #1 – Satellite                  450 662-8422                           560 – 2e Rue
1245 montée du Moulin                                                                             Neighbourhood police station #4                                     450 662-7140
Pont-Viau, Renaud-Coursol & Laval-des-Rapides                                                     6500 boulevard Arthur-Sauvé
Bureau municipal lavallois #2                              450 662-4902                           Neighbourhood police station #5                                     450 978-6850
62 rue Saint-Florent                                                                              187 boulevard Sainte-Rose
Chomedey                                                                                          Neighbourhood police station #6                                     450 662-4860
Bureau municipal lavallois #3                              450 978-8903                           5555 boulevard des Laurentides
435 boulevard Curé-Labelle, #104
Sainte-Dorothée, Laval-Ouest, Les Îles-Laval, Fabreville-Ouest                                    FIRE PREVENTION
& Laval-sur-le-Lac                                                                                Information                                                         450 662-4450
Bureau municipal lavallois #4                              450 978-8904
6500 boulevard Arthur-Sauvé, #110                                                                 OTHER SERVICES
Fabreville-Est & Sainte-Rose                                                                      Municipal court of Laval                                            450 662-4466
Bureau municipal lavallois #5                              450 978-8905                           Laval Technopole                                                    450 978-5959
2975 boulevard Dagenais Ouest
                                                                                                  Office municipal d’habitation de Laval (housing bureau)               450 688-0184
Vimont & Auteuil
Bureau municipal lavallois #6                              450 662-4906                           Palais de justice de Laval (court house)                            450 686-5001
55 rue de Belgrade Ouest                                                                          Tourisme Laval                                                      450 682-5522

LIBRARIES                                                                                         HEALTH AND SOCIAL SERVICES
Émile-Nelligan library                                                        450 662-4973        Agence de la santé et des services sociaux de Laval                 450 978-2000
325 boulevard Cartier                                                                             Info-Santé (health information)                                              811
Gabrielle-Roy library                                                         450 978-8909        Emergency ambulances                                                         911
3505 boulevard Dagenais Ouest
Germaine-Guèvremont library                                                   450 662-4002        TRANSPORTATION
2900 boulevard de la Concorde Est                                                                 Agence métropolitaine de transport (AMT)                            514 287-8726
Laure-Conan library                                                           450 662-4975        Société de transport de Laval (STL)                                 450 688-6520
4660 boulevard des Laurentides
Marius-Barbeau library                                                        450 662-4005
                                                                                                      Some municipal buildings are accessible to people with limited mobility.
1245 montée du Moulin, #100
                                                                                                      The complete list may be found at www.ville.laval.qc.ca, under Community
                                                                                                      Life / Persons with Disabilities.




PLEASE NOTE                                       LEGAL DEPOSITS                                  PRODUCTION TEAM                            INFORMATION
The information contained in this guide is        Bibliothèque et Archives nationales du Québec   Division des communications et             311 or 450 978-8000
published without prejudice and is subject        Library and Archives Canada                     des relations avec les médias              (from outside Laval)
to change. It is in keeping with the services     ISBN 978-2-923478-43-2 (English ed. Print)      Coordination and writing
and bylaws in effect at time of printing;                                                                                                     info@ville.laval.qc.ca
                                                  ISBN 978-2-923478-45-6 (English ed. Online)
however, it doesn’t replace the official texts,     3rd quarter 2012                                Vincent Girard
which we encourage you to consult.                                                                Cover photo
Une version française est également disponible.                                                   2NSB Design graphique
                                                                                                  Graphic design
ACKNOWLEDGEMENTS                                                                                  Micheline Brodeur
The Division des communications et des
relations avec les médias wishes to thank                                                         Linguistic revisor
everyone from the various municipal
departments who took part in producing                                                            Transcontinental Printing
this guide.                                                                                       Printing
                                                                                                  Canada Post
                                                                                                  Distribution




                                                                                                              311 – www.ville.laval.qc.ca – Municipal News                           35
                     Mayor
                     Gilles Vaillancourt
                                                            YOUR CITY COUNCIL
                     450 662-4140


                     Saint-François                                          Vimont                                        Saint-Martin
                     Jacques St-Jean                                         Norman Girard                                 Alexandre Duplessis
                     450 666-2509                                            450 967-1633                                  450 662-4140
                      j.stjean@ville.laval.qc.ca                             normangirard@videotron.ca                     a.duplessis@ville.laval.qc.ca

                     Saint-Vincent-de-Paul                                   Saint-Bruno                                   Sainte-Dorothée
                     Sylvie Clermont                                         Yvon Martineau                                Pierre Cléroux
                     450 664-2776                                            450 629-8803                                  450 689-7331
                     s.clermont@ville.laval.qc.ca                            ymartineau@live.ca                            p.cleroux@ville.laval.qc.ca

                     Val-des-Arbres                                          Auteuil                                       Laval–Les-Îles
                     Madeleine Sollazzo                                      Lucie Hill Larocque                           Jean-Jacques Beldié
                     450 661-8248                                            450 625-1821                                  514 945-4700
                     info@madeleinesollazzo.com                              l.hill@ville.laval.qc.ca                      jjbeldie@stl.laval.qc.ca

                     Duvernay–Pont-Viau                                      Laval-des-Rapides                             L’Orée-des-Bois
                     Michèle des Trois Maisons                               Ginette Grisé                                 France Dubreuil
                     450 975-2493                                            450 661-7372                                  514 239-1396
                     m.destroismaisons@ville.laval.qc.ca                     g.grise@ville.laval.qc.ca                     f.dubreuil@ville.laval.qc.ca

                     Marigot                                                 Souvenir–Labelle                              Marc-Aurèle-Fortin
                     Francine Légaré                                         Jocelyne Guertin                              Yvon Bromley
                     450 933-5170                                            450 662-4140                                  450 934-7257
                     fr.legare@ville.laval.qc.ca                             j.guertin@ville.laval.qc.ca                   yvonbromley@videotron.ca

                     Concorde–Bois-de-Boulogne                               L’Abord-à-Plouffe                              Fabreville
                     Claire Le Bel                                           Ginette Legault Bernier                       Martine Beaugrand
                     450 663-8039, ext. 240                                  450 681-9468                                  450 736-3086
                     lebelclaire@gmail.com                                   glbernier@yahoo.com                           mbeaugrand@actimenu.ca

                     Renaud                                                  Chomedey                                      Sainte-Rose
                     Benoit Fradet                                           Basile Angelopoulos                           Denis Robillard
                     450 662-4140                                            450 662-4140                                  450 628-3055
                     b.fradet@ville.laval.qc.ca                              b.angelopoulos@ville.laval.qc.ca              d.robillard@ville.laval.qc.ca




     Three Ways to Reach MY City                                                                                                311
                                                                                                                                TELEPHONE
                                                                                                                                SERVICE FOR
                                                                                                                                HEARING
     BY PHONE                                  IN PERSON                              ON THE WEB PORTAL                         DISABILITIES
     NON URGENT CALLS                          AT THE MULTISERVICE COUNTER            24 HOURS A DAY, 7 DAYS A WEEK
                                               (1333 boulevard Chomedey)                                                        Monday – Friday:
     311                                                                              www.ville.laval.qc.ca                     7 a.m. – 9 p.m.
     or 450 978-8000                           Monday - Friday:                                                                 Saturday & Sunday:
     (from outside Laval)                                                             Sign up for the Cyberbulletin:
                                               8:15 a.m. – 8:15 p.m.                                                            8 a.m. – 5 p.m.
                                                                                      You’ll receive it free every week!
     Monday - Friday:                          Saturday & Sunday:                     (under Municipal Services /               Holidays:
     7 a.m. – 9 p.m.                           9 a.m. – 4 p.m.                        Publications)                             9 a.m. – 5 p.m.
     Saturday & Sunday:
     8 a.m. – 5 p.m.
     Holidays:
                                                   FOLLOW US ON:       Ville de Laval – page officielle
     9 a.m. – 5 p.m.
                                                                       @Laval311

36    Vivre à Laval – Édition spéciale – Guide du citoyen 2012

				
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