Greyhound - Discovery

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					Annexure 9: Greyhound



Contents

What this benefit offers Vitality members ..............................................................................2
Who may use this benefit .........................................................................................................2
What you pay ............................................................................................................................2
   Fees ..................................................................................................................................................... 2
   Price for Greyhound tickets ................................................................................................................ 2
How it works..............................................................................................................................2
   How to buy Greyhound tickets ........................................................................................................... 2
   Members must buy tickets direct from Greyhound ........................................................................... 3
   Members must get the discount when they buy the ticket ............................................................... 3
   When boarding the bus ...................................................................................................................... 3
   How to change tickets ........................................................................................................................ 3
Limits to the tickets members can buy ....................................................................................3
   Limits to number of tickets ................................................................................................................. 3
   Only six months in advance booking .................................................................................................. 3
Greyhound terms and conditions .............................................................................................3
Ending the benefit .....................................................................................................................4
What this benefit offers Vitality members

This Vitality benefit gives you1 a 20% discount on the lowest standard advertised price on Greyhound
bus tickets to destinations in Southern Africa, including Harare, Maputo and Bulawayo.

Who may use this benefit

All Vitality members can purchase tickets if they have an active Vitality membership.

You may not use this benefit with any other discount that Greyhound offers. For example, you
cannot use this benefit to get an extra discount with a student discount. If you join Vitality after
three months of joining Discovery Health, Discovery Life, Bankmed or Group Life, there is a waiting
period of three months before you can make use of all Vitality’s travel partners, including
Greyhound.

Example: Noma joins Discovery in October 2011, but only activates her Vitality membership in
February 2012. She has to wait until May 2012 to use the Greyhound benefits.

What you pay

Fees
There are no fees for this benefit, other than the monthly contribution for Vitality.

Price for Greyhound tickets
You pay 20% less than the lowest price (including VAT) that Greyhound advertises to the public, on
any journey. This benefit does not apply to prices advertised by Shoprite, Computicket or travel
agents. The Vitality discount also does not apply to weekly, monthly or standby tickets.

Note: prices change according to the season and depend on the route.


How it works

How to buy Greyhound tickets


          Go to the ticket office at any Greyhound depot or call 083 915 9000 and make it clear that
          you qualify for the Vitality discount. Alternatively, you can visit www.greyhound.co.za and
          select on-line bookings and then choose the Vitality option.
          You must have your Vitality or Discovery membership number available.
          Choose your destination.
          Pay for your tickets.




1
    You refers to all Vitality members
Members must buy tickets direct from Greyhound
You only get the discount if you buy tickets from Greyhound. You do not get the discount if you buy
tickets at Shoprite, Computicket or from travel agents.

Members must get the discount when they buy the ticket
You must claim the Vitality discount when you buy your tickets from Greyhound. You cannot claim
the discount after you have bought your tickets.


When boarding the bus
When boarding the bus, you must show your:
      Discovery membership card, and
      Identity document.

How to change tickets

If you want to change a Greyhound ticket, you must contact the Greyhound call centre on 083 915
9000. A ticket can be changed at no cost if it is more than 24 hours before the original departure
date. A 20% fee will be charged for bookings changed within the 24 hour period. The discount is not
affected.


No cancellations of Greyhound bookings are allowed, unless the cancellation is because of death or
illness.

Tickets are not transferable.


Limits to the tickets members can buy

Limits to number of tickets
Each member on the Vitality membership can use a maximum of:

        One discounted return ticket on a day.
        Up to four discounted return tickets each month.
        A maximum of 24 discounted return tickets in a calendar year.


Only six months in advance booking
You may buy Greyhound tickets up to six months before the date of travel. You can only buy tickets
that are available at the time of booking.


Greyhound terms and conditions

Greyhound’s terms and conditions apply.
Ending the benefit

If your Vitality membership has been cancelled, you will still have access to the Greyhound tickets
you booked while your membership was active. However, you cannot book any more discounted
Greyhound tickets after your Vitality membership has ended.

Terms and conditions apply. If you have any questions or need more information about this benefit
and a set of the full Vitality rules, please visit www.discovery.co.za and click on Discovery Vitality or
call our call centre on 0860 99 88 77.

				
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