Handbook of Research on Complex Dynamic Process Management: Techniques for Adaptability in Turbulent Environments
(to be published by IGI Global in July 2009)
Editors Minhong Wang and Zhaohao Sun
Table of Contents
Forward John Mylopoulos*, University of Trento, Italy Preface Minhong Wang*, The University of Hong Kong, Hong Kong Zhaohao Sun, University Of Ballarat, Australia Acknowledgement Minhong Wang*, The University of Hong Kong, Hong Kong Section I: Conceptual Modeling for Business Process Management Chapter I Challenges and Solutions for Complex Business Process Management Minhong Wang*, The University of Hong Kong, Hong Kong Kuldeep Kumar, Florida International University, USA Chapter II Enterprise Specific BPM Languages and Tools Steen Brahe*, Danske Bank, Denmark Chapter III Organizational Change, IT and Business Process Redesign Claudio Petti, Università del Salento, Italy Mark Klein*, Massachusetts Institute of Technology, USA Chapter IV Evaluating Adequacy of Business Process Modeling Approaches Ilia Bider*, IbisSoft AB, Sweden Erik Perjons, Stockholm University / Royal Institute of Technology, Sweden
Section II: Adaptive Technologies for Business Process Management Chapter V Dynamic and Context-Aware Process Adaptation Michael Adams*, Queensland University of Technology, Australia Arthur ter Hofstede, Queensland University of Technology, Australia Nick Russell, Eindhoven University of Technology, The Netherlands Wil Van Der Aalst, Eindhoven University of Technology, The Netherlands Chapter VI Flexibility for Distributed Workflows Manfred Reichert*, University of Ulm, Germany Thomas Bauer, Daimler AG, Germany Peter Dadam, University of Ulm, Germany Chapter VII Bayesian Agent Adaptation in Complex Dynamic Systems Mair Allen-Williams*, University of Southampton, UK Nicholas R Jennings, University of Southampton, UK Chapter VIII Flow-based Adaptive Information Integration Dickson K.W. Chiu*, Dickson Computer Systems, Hong Kong Thomas Trojer, University of Innsbruck, Austria Hua Hu, Zhejiang Gongshang University, China Haiyang Hu, Zhejiang Gongshang University, China Yi Zhuang, Zhejiang Gongshang University, China Patrick C.K. Hung, University of Ontario Institute of Technology, Canada Chapter IX Adaptive Exception Management in Uncertain Environments Mati Golani*, Ort Braude College, Israel Chapter X Multiple-Step Backtracking of Exception Handling in Autonomous Business Process Management Mingzhong Wang*, University of Melbourne, Australia Jinjun Chen, Swinburne University of Technology, Australia Kotagiri Ramamohanarao, University of Melbourne, Australia Amy Unruh, University of Melbourne, Australia
Section III: Collaborative Business Process Management Chapter XI Adaptive Development and Management of Business Collaborations Bart Orriens*, Tilburg University, The Netherlands Jian Yang, Macquarie University, Australia Chapter XII Towards Dynamic Collaborations in Virtual Organisation Alliances Xiaohui Zhao*, Swinburne University of Technology, Australia Chengfei Liu, Swinburne University of Technology, Australia Chapter XIII Inter-Workflow Patterns in Logistic Processes Hyerim Bae*, Pusan National University, South Korea Chapter XIV Engineering of Experience Based Trust for E-Commerce Zhaohao Sun*, University Of Ballarat, Australia Jun Han, Beihang University, China Dong Dong, Hebei Normal University, China Shuliang Zhao, Hebei Normal University, China Chapter XV Addressing the Complexities of Global Process Harmonization Jude Fernandez*, Infosys Technologies Limited, India Jyoti Bhat, Infosys Technologies Limited, India Chapter XVI Tending and Trekking towards Composite Oriented Architecture (COA) Pethuru Raj Chelliah*, Wipro Technologies, India Section IV: Practical Issues in BPM Technology Development Chapter XVII Semantic Business Process Mining of SAP Transactions Jon Espen Ingvaldsen*, The Norwegian University of Science and Technology, Norway Jon Atle Gulla, The Norwegian University of Science and Technology, Norway
Chapter XVIII A Domain Specific Strategy For Complex Dynamic Processes Semih Cetin*, Cybersoft Information Technologies, Turkey N. Ilker Altintas, Cybersoft Information Technologies, Turkey Ozgur Tufekci, Cybersoft Information Technologies, Turkey Chapter XIX Lightweight Workflow Hajo A. Reijers*, Eindhoven University of Technology, The Netherlands Chapter XX Testing Complex and Dynamic Business Processes Krishnendu Kunti*, Infosys Technologies Limited, India Bijoy Majumdar, Infosys Technologies Limited, India Terance Bernard Dias, Infosys Technologies Limited, India Chapter XXI Identifying Batch Processing Features in Workflows Jian-Xun Liu*, Hunan University of Science and Technology, China Yiping Wen, Hunan University of Science and Technology, China Section V: Business Process Management in Practice Chapter XXII Developing Efficient Processes and Process Management in New Business Creation in the ICT-Sector Arla Juntunen*, Helsinki School of Economics, Finland Chapter XXIII Operational Process Management in the Financial Services Industry Diana Heckl*, Frankfurt School of Finance & Management, Germany Jürgen Moormann, Frankfurt School of Finance & Management, Germany Chapter XXIV Knowledge Flow Networks and Communities of Practice in Business Process Management Rajiv Khosla*, La Trobe University, Australia Mei-Tai Chu, La Trobe University, Australia Shinichi Doi, NEC Corporation, Japan Keiji Yamada, NEC Corporation, Japan
Toyoaki Nishida, Kyoto University, Japan Chapter XXV Designing Complex Organizations Computationally LtCol Carl L. Oros*, Naval Postgraduate School, USA Mark E. Nissen, Naval Postgraduate School, USA * Corresponding author