NH Employment Security
Our Mission Statement:
Operate a free public Employment Service through a statewide network of Job and Information
Centers, providing a broad range of assisted and self-directed employment and career related services,
and labor market information to all customers.
Pay Unemployment Compensation benefits in a timely manner to eligible claimants and collect the
tax which funds these payments.
Develop and disseminate Labor Market Information and provide measurements of labor market
outcome to assist local and state officials, private employers, educators and trainers and the public in
making decisions which promote economic development and the efficient use of state labor
What is NH Works?
NH Works is the name of the One-Stop System. It is a
partnership of Agencies working together to bring you
information, resources and services about employment, the labor
market, training, and supportive services all in one place. The
administration of these services is funded through the Federal
Unemployment Tax. These services are available to everyone.
The services are located within the NH Works Resource Centers located within the 12 NH
Employment Security offices, libraries, Vocational Rehabilitation , the Community College
System and Community Action offices throughout the state. NH Works is a Web site full of
workforce and supportive service information and links to other sites. It includes free services
and information for employers. It also provides free services, resources, tools and information
to help job seekers get back to work, change jobs, find a better job, or enter the labor market
for the first time by assisting them with information and services that help them remove
barriers to employment.
The Internet opens many possibilities for the employer and job seekers.
Access the agency web site: www.nh.gov/nhes
Manage Unemployment Account
Know when a claim has been filed
File a claim for benefits
View and respond to correspondence
Visit our Job Match System
Post Job Orders
View potential Applicant resumes
Review job orders and apply for positions
What is the Job Match System?
The Job Match System is New Hampshire Employment Security’s Job
Matching Service. The Job Match system provides direct access to the
New Hampshire labor pool. Use the Job Match System to view job
openings, and match job openings to qualified applicants based on skill
Labor Market Information
Unemployment Compensation Employer Service Program
Employment Counseling Program Trade Act Program
Veterans Program Unemployment Compensation
Re-employment & Eligibility Eligibility Review Program
Assessment Program Return to Work Program
Profiling Services Program Resource Center
Employer Service Representative
• One ESR is located in each office
• They work with employers in their labor market area
• They train employers on the use of JMS and NHUIS and their
• ESR’s enter and monitor job orders listed in JMS
• All new job orders are put on Veterans Hold for 24 hours to offer
priority of service to Veterans.
• Mass Recruitments
– Provide space to recruit - Mini Job Fair
– Provide services at employer facility
• Exclusive Recruitments
– Advertising solely through NHES
– NHES enter job order
– NHES will accept applications
– NHES will review applications
– NHES will schedule interviews
Computer access for: Resource library (books, magazines, video
Job listings tapes, DVD’s)
Winway resume Labor Market Information
Microsoft word Newspapers
Web sites Employer information
Internet Fax machine / Printer / Copier /
Employer Interview Area
New Hampshire’s Three-Part Initiative to Help Workers
Stay at Work
Businesses submit a plan, reducing work hours of their employees employees to avert layoff, while the
employee receives partial unemployment compensation. SB 501
Return to Work
Allows unemployed claimants to continue to receive their unemployment
benefits while receiving up to 6 weeks of on-the-job training.
Get Ready to Work
Proposed: Provide to eligible claimants, basic skill assessments, skill certification and/or remedial
courses. SB 501
Stay At Work (Workshare)
• What are the advantages to the employer?
Retain trained employees
Maintain moral and productivity
Respond quickly if business increases
• What are the advantages to the employees?
Keep health insurance
Collect wages for hours worked plus UI benefits
for reduced hours
Return to Work Program
• Allows employers to see how a potential employee learns the
business skills and integrates into the workplace
• An employer with a full time job opening willing to train a
claimant for up to 6 weeks, 24 hours per week, partners with a
customer interested in training and demonstrating what they can
do once they get a foot in the door.
• Allows customers to obtain on-the-job training and show a
potential employer their skills and work ethics, essentially
“getting a foot in the door”
• Claimant receives training and collects unemployment
compensation while the employer has the opportunity for a 6
week job interview, seeing how an individual learns and fits
within the organization.
• Non-claimant receives training while the employer has the
opportunity for a 6 week job interview, seeing how an individual
learns and fits within the organization.
• Fosters a win-win for employers and claimants
The occupational information network:
• Offers detail about more than a thousand
• Matches your skills to occupations
• Describes workers’ skills for occupations
• Interest and skills assessment
• Career aptitude survey
• Career decisions
• Occupational research
• Transferable skills
What hiring incentives are
available to employers?
• Special State & Federal programs are available to provide
incentives when hiring certain individuals. Some of these
programs include WOTC (work Opportunities Tax Credit),
Apprenticeships, Trade Act On-The-Job-Training and the
Federal Bonding Program.
What is WOTC?
The Work Opportunity Tax Credit is a Federal program administered by
NHES that provides a monetary incentive for employers to hire from certain
target groups. An employer may save up to $2,400 using this program. A
complete packet of forms and instructions can be obtained by called the
WOTC coordinator at (603) 228-4079 or from the Employer Service
Representative at the local NH Works office.
What is the
NHES works in coordination with the US Dept. of Labor, Bureau of
Apprenticeship & Training to assist employers in developing performance
standards and establishing apprenticeship programs. This program combines
classroom training with on-the-job work experience and results in
employment. Contact the Department of Labor at 225-1444 or your local
Federal Bonding Program
The Federal Bonding Program provides fidelity bonding
insurance coverage to at-risk individuals:
• criminal record
• history of alcohol or drug abuse
• poor credit
• lack of employment history
• dishonorable military discharge
Coverage is provided at no cost to the employer or the
All NHES offices give veterans preference for services and job orders. Local Veterans’
Employment Representatives (LVER) and Disabled Veterans’ Outreach Program
Specialists (DVOPs) assess the needs of each veteran and inform them, especially for
those veterans returning from active duty, about services available through NHES. Along
with access to all NHES services, these specialists network with other veterans’ social and
supportive service agencies to get assistance for veteran clients. The Employment Service
veteran staff contacts every soldier returning from active duty by letter or phone.
• NH Works conducts workshops for Youth
– Resume Writing
– Interviewing Skills
– Job Searching
– Completing Applications
– Registering in the Job Match System
• If youth don’t know what you want to do when they
graduate, they aren’t alone. We can help them look
into their options. We have the tools, programs, and
services to explore their future with them.
• Information on Industries, Pay, Licensing, and more
• Training assistance is available through WIA (Workforce Investment Act) staff who are
co-located in all NHES offices. NHES and WIA work together with the client to assess
and refer to a suitable program.
• Training programs are available to acquire marketable skills. They are short-term
vocational / skill-based programs; i.e. LNA, computer skills, office skills, CDL,
occupations in the medical field
• Clients must be job ready at the conclusion of the program.
• Clients must meet WIA eligibility requirements